وظائف السياحة في ليبيا

<p>He/She will perform the substantive duties and responsibilities outlined below, in close collaboration with JTV, service providers and other stakeholders. The consultant is expected to adopt a participative and inclusive approach that will be reflected in reporting.</p><p>1. Compound Management &amp; Administrative Support</p><p>Facility &amp; Villa Maintenance: Provide direct support to the Admin Associate in managing the Our client compound. Coordinate, track and monitor daily maintenance and repair requests for residential villas and office spaces, ensuring timely follow-ups with maintenance vendors and housekeeping teams.</p><p>Resident &amp; Accommodation Services: Assist in managing short-stay records and hotel room reservations. Support the administration of our client Booking Hub, ensuring accurate check-in/check-out documentation and smooth resident communications.</p><p>Asset &amp; Inventory Management: Maintain comprehensive oversight of our client physical assets. Assist with physical inventory verification and accurate data entry on SharePoint.</p><p>Preventive Maintenance &amp; Inspections: Coordinate routine preventive maintenance and regular inspections of physical assets, and monitor the quality of essential services such as power supply, water systems and general repairs.</p><p>2. Light ICT and Technical Support</p><p>Basic Desktop &amp; Helpdesk Support: Provide daily first-level technical support and basic troubleshooting to CO staff and our client users. Escalate complex hardware, software or local area network (LAN) issues to the ICT Associate.</p><p>Basic System Checks (IPTV/CCTV/Internet): Assist in monitoring the functionality of CCTV cameras and IPTV services across the compound. Report connectivity outages, clarity issues or damages, and coordinate timely cleaning or replacements with external vendors under the guidance of the ICT Associate.</p><p>3. Compliance and Reporting</p><p>Ensure adherence to our client operational, safety and security procedures within the compound. Report any incidents, damages or irregularities in a timely manner. Maintain proper records of requests, interventions and follow-ups. Oversee external contractors and service providers to ensure works are completed to the required standard.</p><p>4. Other Duties</p><p>Perform other duties within the functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.</p><p>Institutional Arrangements</p><p>Under the guidance of the our client Premise Manager, and direct supervision of our client Admin. Associate, the Admin and Facilities Support will provide reliable and safe facilities management services ensuring high accuracy of work. The consultant demonstrates a client-oriented approach, a high sense of responsibility, courtesy, tact, and the ability to work with people of different national and cultural backgrounds. The consultant will work in coordination with our client ICT Associate as needed for light ICT and technical support matters. The consultant is required to provide periodical progress reports on a regular and needs basis throughout the assignment to monitor progress. The consultant will be supported by our client team and Operations Team in the Country Office as needed to facilitate his/her work. The consultant will need to engage with our client Agencies in our client, the German Embassy, security guards, service providers, JTV management and others as deemed relevant. Our client reserves the right to commission additional inputs, reviews, or revisions, as needed to ensure the quality and relevance of the work, if deemed necessary.</p><p>Project reporting</p><p>Supervisor Client Admin. Associate</p><p>Key competencies</p><p>Achieve Results: Plans and monitors own work, pays attention to details, delivers quality work by deadline.</p><p>Think Innovatively: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements.</p><p>Learn Continuously: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.</p><p>Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</p><p>Act with Determination: Shows drive and motivation, able to deliver calmly in the face of adversity, confident.</p><p>Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships.</p><p>Enable Diversity and Inclusion: Appreciates/respects differences, aware of unconscious bias, confronts discrimination.</p><p>Building, Facilities &amp; Office Space Management: Knowledge of facility management; ability to coordinate routine preventive maintenance, repairs and services for premises, and to monitor the quality of essential services such as power supply and water systems.</p><p>Assets Management: Knowledge of policy and procedures on property, plant and equipment; ability to support physical inventory verification and to maintain accurate asset and equipment records.</p><p>Documents and Records Management: Overall document and records management, including registry and filing of requests, interventions and follow-ups, and accurate data entry on SharePoint.</p><p>IT Customer Support: Ability to provide first-level support to users, diagnose and resolve basic hardware, software and network issues, and escalate complex issues as required.</p><p>Customer Satisfaction/Client Management: Ability to respond timely and appropriately to the needs of our client residents, our client agencies and other clients, and to anticipate them.</p><p>Team management</p><p>None for this position</p><p>Further information</p><p>Deliverables</p><p>The Consultant would be expected to provide monthly attendance records and progress reports, on a regular and needs basis throughout the assignment, outlining the following:</p><p>Timely logging and follow-up of maintenance and basic IT support requests.</p><p>Updated inventory records for facilities and office equipment.</p><p>Routine reporting of issues, actions taken and pending items.</p><p>Support to ensure operational readiness of compound facilities and services.</p><p><strong>Desired Candidate Profile</strong></p><p>The incumbent provides comprehensive facility management support, coordinating routine preventive maintenance, conducting regular inspections of physical assets, and monitoring the quality of essential services such as power supply, water systems, and general repairs. Parallel to these administrative duties, the incumbent acts as a first-line responder for light technical troubleshooting. Through the diligent oversight of external contractors and the proactive management of facility workflows, the incumbent ensures a safe, reliable, and professional environment, directly contributing to the overall operational efficiency and sustainability of our Client s presence in Libya.</p><p>The consultant demonstrates a client-oriented approach, a high sense of responsibility, courtesy, tact, and the ability to work with people of different national and cultural backgrounds.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>All NRC employees are expected to work in accordance with the organisation’s values. To be <strong>dedicated</strong>, <strong>innovative</strong>, <strong>inclusive</strong> and <strong>accountabl</strong>e are attitudes and believes that shall guide our actions and relationships.&nbsp;NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. &nbsp;&nbsp;NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.&nbsp;</span></span></p><br><span><span>Background</span></span><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation providing assistance, protection, and durable solutions to displacement-affected populations worldwide, including in Libya.</span></span><br><span><span>In Libya, NRC offers capacity-building support to stakeholders and duty bearers to strengthen service delivery in line with humanitarian principles and NRC’s strategic objectives.</span></span></p><br><p><span><span>The Capacity Building Officer position responds to the growing need for structured capacity sharing within NRC’s core competencies. Based in the West Area Office (AO5), under the direct supervision of the ICLA Project Coordinator and technical guidance of the ICLA Specialist and Project Manager, the Capacity Building Technical Officer will design, coordinate, co-facilitate, implement and follow up on tailored capacity-building initiatives in line with project objectives and NRC’s standards.</span></span></p><br><span><span>Roles and responsibilities</span></span><br><p><span><span>The Capacity Building Officer is responsible for designing, coordinating, delivering, and following up on capacity-sharing initiatives with NRC partners, stakeholders, and duty bearers in the West Area of Libya.</span></span><br><span><span>&nbsp;Under the supervision of the Project Coordinator and guidance of the ICLA Specialist and Project Manager, the Officer ensures that tailored capacity-sharing roadmaps are developed and implemented in line with project work plans, NRC’s capacity development framework, and DIP and SIP principles.</span></span></p><br><span><span>Generic Responsibilities</span></span><br><ol><li><p><span><span>Ensure adherence to NRC policies, tools, handbooks, and guidelines related to capacity building, and participate in mandatory internal and external trainings.</span></span></p><br></li><li><p><span><span>Support the implementation of NRC’s capacity development strategy at the Area level.</span></span></p><br></li><li><p><span><span>Ensure that capacity-sharing activities target the most relevant stakeholders, based on needs assessments and agreed priorities.</span></span></p><br></li><li><p><span><span>Maintain proper filing of all capacity-building documents and records.</span></span><br><span><span> - Ensure that NRC’s capacity-building work is <strong>inclusive, conflict-sensitive, and aligned with safeguarding, SIP, and DIP standards.</strong></span></span></p><br></li><li><p><span><span>Review all capacity-building tools and content and ensure alignment with NRC standards.</span></span></p><br></li><li><p><span><span>Support internal processes for delivering capacity-building activities, including trainings, secondments, technical support, and in-kind assistance linked to duty bearers’ mandates.</span></span></p><br></li><li><p><span><span>Liaise and coordinate with relevant local authorities and stakeholders for the implementation of capacity-building activities.</span></span></p><br></li><li><p><span><span>Promote and share ideas for technical improvement in NRC’s capacity-building approaches.</span></span></p><br></li></ol><span><span>Specific responsibilities:</span></span><br><p><span><span><strong>A. Project Implementation.&nbsp;</strong></span></span></p><br><ol><li><p><span><span>Lead the design of tailored capacity-sharing roadmaps for partners and stakeholders, in consultation with technical teams.</span></span></p><br></li><li><p><span><span>Organise and deliver capacity-building activities, including training sessions, workshops, on-the-job coaching, secondments of experts, technical support, and provision of in-kind resources directly linked to partners’ mandates in the multiple intervention locations.</span></span></p><br></li><li><p><span><span>Ensure implementation of activities in line with agreed roadmaps, work plans, budgets, and quality standards.</span></span></p><br></li><li><p><span><span>Liaise with technical specialists to ensure that all content and methodologies are relevant, participatory, and adapted to the local context.</span></span><br><span><span>&nbsp; - Integrate <strong>DIP principles</strong> across all training curricula and facilitation methods, ensuring balanced participation of women, men, and vulnerable groups, and adapting materials for accessibility (e.g. language, format, disability inclusion).</span></span><br><span><span>&nbsp; - Mainstream <strong>gender, age, disability, and diversity considerations</strong> in all engagement with external partners, community structures, and authorities.</span></span></p><br></li></ol><p><span><span><strong>B. Monitoring and reporting.</strong></span></span></p><br><ol><li><p><span><span>Use NRC-approved tools to collect and verify means of verification for all output activities.</span></span></p><br></li><li><p><span><span>Track and report on output indicators and ensure the use of appropriate tools to measure outcomes.</span></span></p><br></li><li><p><span><span>Document progress, challenges, and lessons learned in capacity-building implementation.</span></span></p><br></li><li><p><span><span>Support the organisation of learning events and knowledge-sharing forums.</span></span><br><span><span>&nbsp; - Collect <strong>DIP-disaggregated data</strong> (sex, age, disability) for all training and capacity-sharing participants and report inclusion progress.</span></span><br><span><span>&nbsp; - Document and share success stories that highlight <strong>inclusion, participation, and equitable access</strong> to capacity-building opportunities.</span></span></p><br></li><li><p><span><span>Contribute to donor reports and internal updates with evidence-based information on capacity-building activities and outcomes.</span></span></p><br></li><li><p><span><span>Conduct quality assurance exercises as requested by management.</span></span></p><br></li></ol><p><span><span><strong>C. Safe and inclusive programming</strong>.&nbsp;</span></span></p><br><p><span><span> - Ensure <strong>Safe and Inclusive Programming (SIP)</strong> and <strong>Diversity, Inclusion, and Participation (DIP)</strong> are applied throughout the project cycle, under the four components:</span></span></p><br><ol><li><p><span><span>Safety, dignity, and avoiding harm</span></span></p><br></li><li><p><span><span>Meaningful access and inclusion</span></span></p><br></li><li><p><span><span>Accountability</span></span></p><br></li><li><p><span><span>Participation and empowerment</span></span><br><span><span>&nbsp; - Integrate <strong>inclusive facilitation techniques</strong> and promote meaningful engagement of underrepresented groups (e.g., women, youth, persons with disabilities, and minorities) in all capacity-building events.</span></span><br><span><span>&nbsp; - Support partners to embed <strong>DIP-sensitive indicators</strong> into their own monitoring frameworks and ensure feedback loops with participants are in place.</span></span></p><br></li></ol><p><span><span><strong>D. Other.</strong></span></span></p><br><ol><li><p><span><span>Perform any other task relevant to the position as requested by the line manager, including administrative tasks, translation of documents, or support to emergencies and other core competencies.</span></span></p><br></li><li><p><span><span>Liaise and coordinate with East based NRC Capacity Building Officer when and where needed for support, collaboration and implementation of capacity-building activities relevant to projects covering all NRC locations of intervention.</span></span></p><br></li></ol><span><span>Critical interfaces</span></span><br><ul><li><span><span><strong>Technical Specialist:</strong> Guidance, tools, and quality assurance for content and methods.</span></span></li><li><span><span><strong>Programme and Support Teams:</strong> Integration of capacity building into sectoral plans.</span></span><br><span><span>&nbsp; - <strong>Protection, Gender, and Inclusion Focal Points:</strong> Coordination on DIP mainstreaming and safe programming quality assurance.</span></span><br><span><span>&nbsp; - <strong>M&amp;E and Accountability Units:</strong> Tracking DIP indicators, collecting disaggregated data, and ensuring community feedback integration.</span></span></li><li><span><span><strong>Partners and Stakeholders:</strong> Roadmap design, implementation, and follow-up.</span></span></li></ul><span><span>Generic professional competencies</span></span><br><ul><li><span><span>Minimum 3 years of relevant experience in capacity building, training, organisational development, or related field.</span></span></li><li><span><span>Graduated with bachelor’s degree in law, Social Sciences, International Relations, Human Rights, Education or other related fields.</span></span></li><li><p><span><span>Experience in designing and delivering training, workshops, or coaching sessions.</span></span></p><br></li><li><p><span><span>Experience from working in complex and volatile contexts.</span></span></p><br></li><li><p><span><span>Documented results related to the position’s responsibilities.</span></span></p><br></li><li><p><span><span>Fluency in Arabic and English, both written and verbal.</span></span></p><br></li><li><p><span><span>Strong computer skills.</span></span></p><br></li><li><p><span><span>Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines.</span></span><br><span><span>&nbsp; - Proven experience in <strong>inclusive facilitation</strong> and application of <strong>DIP or gender mainstreaming approaches</strong>.</span></span><br><span><span>&nbsp; - Knowledge of <strong>Safe and Inclusive Programming (SIP)</strong>, <strong>Diversity and Inclusion</strong>, and <strong>Accountability to Affected Populations (AAP)</strong> principles.</span></span></p><br></li></ul><span><span>Context related skills, knowledge and experience</span></span><br><ul><li><span><span>Strong facilitation and communication skills, with capacity to directly influence and negotiate with a wide range of stakeholders.</span></span></li><li><span><span>Knowledge of participatory approaches and adult learning methodologies.</span></span></li><li><span><span>Ability to assess needs and develop tailored capacity-building plans.</span></span></li><li><span><span>Experience in monitoring and evaluating capacity-building initiatives.</span></span></li><li><span><span>Good understanding of the humanitarian and/or development sector in Libya.&nbsp;&nbsp;</span></span></li></ul><span><span>Behavioural competencies</span></span><br> </div>