Job description

All NRC employees are expected to work in accordance with the organisation’s values. To be dedicated, innovative, inclusive and accountable are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging.   NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction. 

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation providing assistance, protection, and durable solutions to displacement-affected populations worldwide, including in Libya.
In Libya, NRC offers capacity-building support to stakeholders and duty bearers to strengthen service delivery in line with humanitarian principles and NRC’s strategic objectives.

The Capacity Building Officer position responds to the growing need for structured capacity sharing within NRC’s core competencies. Based in the West Area Office (AO5), under the direct supervision of the ICLA Project Coordinator and technical guidance of the ICLA Specialist and Project Manager, the Capacity Building Technical Officer will design, coordinate, co-facilitate, implement and follow up on tailored capacity-building initiatives in line with project objectives and NRC’s standards.

The Capacity Building Officer is responsible for designing, coordinating, delivering, and following up on capacity-sharing initiatives with NRC partners, stakeholders, and duty bearers in the West Area of Libya.
 Under the supervision of the Project Coordinator and guidance of the ICLA Specialist and Project Manager, the Officer ensures that tailored capacity-sharing roadmaps are developed and implemented in line with project work plans, NRC’s capacity development framework, and DIP and SIP principles.

1. Ensure adherence to NRC policies, tools, handbooks, and guidelines related to capacity building, and participate in mandatory internal and external trainings.

   
   

2. Support the implementation of NRC’s capacity development strategy at the Area level.

   
   

3. Ensure that capacity-sharing activities target the most relevant stakeholders, based on needs assessments and agreed priorities.

   
   

4. Maintain proper filing of all capacity-building documents and records.
   - Ensure that NRC’s capacity-building work is inclusive, conflict-sensitive, and aligned with safeguarding, SIP, and DIP standards.

   
   

5. Review all capacity-building tools and content and ensure alignment with NRC standards.

   
   

6. Support internal processes for delivering capacity-building activities, including trainings, secondments, technical support, and in-kind assistance linked to duty bearers’ mandates.

   
   

7. Liaise and coordinate with relevant local authorities and stakeholders for the implementation of capacity-building activities.

   
   

8. Promote and share ideas for technical improvement in NRC’s capacity-building approaches.

   
   

A. Project Implementation. 

1. Lead the design of tailored capacity-sharing roadmaps for partners and stakeholders, in consultation with technical teams.

   
   

2. Organise and deliver capacity-building activities, including training sessions, workshops, on-the-job coaching, secondments of experts, technical support, and provision of in-kind resources directly linked to partners’ mandates in the multiple intervention locations.

   
   

3. Ensure implementation of activities in line with agreed roadmaps, work plans, budgets, and quality standards.

   
   

4. Liaise with technical specialists to ensure that all content and methodologies are relevant, participatory, and adapted to the local context.
     - Integrate DIP principles across all training curricula and facilitation methods, ensuring balanced participation of women, men, and vulnerable groups, and adapting materials for accessibility (e.g. language, format, disability inclusion).
     - Mainstream gender, age, disability, and diversity considerations in all engagement with external partners, community structures, and authorities.

   
   

B. Monitoring and reporting.

1. Use NRC-approved tools to collect and verify means of verification for all output activities.

   
   

2. Track and report on output indicators and ensure the use of appropriate tools to measure outcomes.

   
   

3. Document progress, challenges, and lessons learned in capacity-building implementation.

   
   

4. Support the organisation of learning events and knowledge-sharing forums.
     - Collect DIP-disaggregated data (sex, age, disability) for all training and capacity-sharing participants and report inclusion progress.
     - Document and share success stories that highlight inclusion, participation, and equitable access to capacity-building opportunities.

   
   

5. Contribute to donor reports and internal updates with evidence-based information on capacity-building activities and outcomes.

   
   

6. Conduct quality assurance exercises as requested by management.

   
   

C. Safe and inclusive programming. 

- Ensure Safe and Inclusive Programming (SIP) and Diversity, Inclusion, and Participation (DIP) are applied throughout the project cycle, under the four components:

1. Safety, dignity, and avoiding harm

   
   

2. Meaningful access and inclusion

   
   

3. Accountability

   
   

4. Participation and empowerment
     - Integrate inclusive facilitation techniques and promote meaningful engagement of underrepresented groups (e.g., women, youth, persons with disabilities, and minorities) in all capacity-building events.
     - Support partners to embed DIP-sensitive indicators into their own monitoring frameworks and ensure feedback loops with participants are in place.

   
   

D. Other.

1. Perform any other task relevant to the position as requested by the line manager, including administrative tasks, translation of documents, or support to emergencies and other core competencies.

   
   

2. Liaise and coordinate with East based NRC Capacity Building Officer when and where needed for support, collaboration and implementation of capacity-building activities relevant to projects covering all NRC locations of intervention.

   
   

• Technical Specialist: Guidance, tools, and quality assurance for content and methods.
• Programme and Support Teams: Integration of capacity building into sectoral plans.
    - Protection, Gender, and Inclusion Focal Points: Coordination on DIP mainstreaming and safe programming quality assurance.
    - M&E and Accountability Units: Tracking DIP indicators, collecting disaggregated data, and ensuring community feedback integration.
• Partners and Stakeholders: Roadmap design, implementation, and follow-up.

• Minimum 3 years of relevant experience in capacity building, training, organisational development, or related field.
• Graduated with bachelor’s degree in law, Social Sciences, International Relations, Human Rights, Education or other related fields.

• Experience in designing and delivering training, workshops, or coaching sessions.

  
  

• Experience from working in complex and volatile contexts.

  
  

• Documented results related to the position’s responsibilities.

  
  

• Fluency in Arabic and English, both written and verbal.

  
  

• Strong computer skills.

  
  

• Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines.
    - Proven experience in inclusive facilitation and application of DIP or gender mainstreaming approaches.
    - Knowledge of Safe and Inclusive Programming (SIP), Diversity and Inclusion, and Accountability to Affected Populations (AAP) principles.

  
  

• Strong facilitation and communication skills, with capacity to directly influence and negotiate with a wide range of stakeholders.
• Knowledge of participatory approaches and adult learning methodologies.
• Ability to assess needs and develop tailored capacity-building plans.
• Experience in monitoring and evaluating capacity-building initiatives.
• Good understanding of the humanitarian and/or development sector in Libya.