وظائف عامل بوفيه في ليبيا

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><ul><li>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</li><li>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</li><li>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</li><li>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</li><li>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</li><li>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</li><li>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</li><li>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</li><li>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</li><li>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</li><li>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</li><li>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</li><li>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</li></ul><p>Project reporting</p><p>Protection Officer (Mig Returns &amp; Reintg), P3</p><p>Key competencies</p><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>CORE COMPETENCIES - Behavioural indicators Level 1:</p><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Team management</p><p>This position does not have team management responsibilities</p><p>Further information</p><ul><li>At least an intermediate level of MS office skills;</li><li>Good organizational skills;</li><li>Good communication skills</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least an intermediate level of MS office skills;</li><li>Good organizational skills;</li><li>Good communication skills</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose </b></p><p>The Physical Marketing &amp; Business Development role is responsible for expanding PGL's market presence within the Kurdistan Region through direct field engagement, showroom visits, relationship building, lead generation, customer follow-up, market intelligence gathering, and brand promotion.</p><p>The role focuses on developing long-term business relationships with vehicle showrooms, identifying new business opportunities, promoting PGL services as a direct Copart broker, and contributing to customer acquisition and revenue growth.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li>Conduct daily visits to vehicle showrooms, dealerships, and related businesses within the assigned territory. Meet showroom owners, managers, and key decision-makers. </li><li>Present and explain PGL services, processes, and competitive advantages. </li><li>Maintain regular customer engagement and relationship development activities. </li><li>Identify potential customers and business opportunities, and generate qualified leads</li><li>Follow up with interested customers according to company standards. </li><li>Support customer onboarding and conversion activities. </li><li>Assist management during customer meetings and presentations when required. </li><li>Gather information regarding competitor services, competitor pricing, customer needs and challenges, market trends, and emerging business opportunities.</li><li>Submit daily activity reports to the direct supervisor. Submit weekly market intelligence reports. </li><li>Provide monthly summaries of performance and business opportunities. </li><li>Escalate customer concerns, competitor threats, or operational challenges promptly. </li><li>Represent PGL professionally at all times, and promote PGL services and value propositions consistently. </li><li>Distribute marketing materials and brochures as assigned.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum <b>1–2 years of experience</b> in marketing, sales, customer service, or a similar field.</li><li>A <b>Bachelor's degree</b> in Marketing, Business Administration, or a related discipline will be considered an advantage.</li><li>Proficiency in <b>Arabic</b> is required, with a good command of <b>English</b> (both spoken and written).</li><li>Strong interpersonal and communication skills with the ability to build and maintain positive client relationships.</li><li>Basic knowledge of Microsoft Office applications (Word, Excel, and Outlook) is an advantage.</li><li>Willingness to travel within the assigned area to meet clients and conduct marketing activities.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>JOB DUTIES:<br></b><br> Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods<br><br> Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance <br><br> Monitor inventory levels and coordinate with procurement for timely replenishments<br><br> Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency<br><br> Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy<br><br> Enforce health, safety, and security procedures in line with company and regulatory standards<br><br> Manage goods receiving and delivery (for external clients or delivery department)<br><br> Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team.<br><br> Coordinate with procurement department concerning goods PO and arrival.<br><br> Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation.<br><br> Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments<br><br> Track KPIs and prepare regular warehouse performance reports with action plans for improvement<br><br> Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus)<br><br> Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability<br><br> <br>EDUCATION &amp; SKILLS:<br><br> Bachelor s degree in Business Administration, Logistics, or related field (preferred)<br><br> Minimum of 5 7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role<br><br> Strong knowledge of inventory management, warehouse systems, and stock control procedures<br><br> Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools<br><br> Strong leadership, organizational, and problem-solving skills<br><br> Good understanding of warehouse health and safety regulations<br><br> Excellent communication skills in Arabic and English; French is an advantage<br><br> Fluency in Arabic and English; French is an advantage<br><br> <br>WORKING HOURS:<br><br>Monday to Saturday from 8:00am till 5:00 pm</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit Project reporting Protection Officer (Mig Returns &amp; Reintg), P3</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (PXD), the Protection Assistant (Assessment and Referrals) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs):&nbsp;</strong></p><br><p><strong>A. Strategic National Partnerships (Government &amp; Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships &amp; Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation &amp; Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication &amp; Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> &nbsp;</p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><ul> <li>&lt;Education Requirements&gt;· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience:&nbsp;</strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> &nbsp;</li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages:&nbsp;</strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies:&nbsp;</strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity,&nbsp;</li> <li>Demonstrating commitment to UNFPA and the UN system,&nbsp;</li> <li>Embracing cultural diversity,&nbsp;</li> <li>Embracing change</li></ul><p><strong>Core Competencies:&nbsp;</strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda;&nbsp;</li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships;&nbsp;</li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> &nbsp;</li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs):&nbsp;</strong></p><br><p><strong>A. Strategic National Partnerships (Government &amp; Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships &amp; Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation &amp; Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication &amp; Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> &nbsp;</p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><ul> <li>&lt;Education Requirements&gt;· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience:&nbsp;</strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> &nbsp;</li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages:&nbsp;</strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies:&nbsp;</strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity,&nbsp;</li> <li>Demonstrating commitment to UNFPA and the UN system,&nbsp;</li> <li>Embracing cultural diversity,&nbsp;</li> <li>Embracing change</li></ul><p><strong>Core Competencies:&nbsp;</strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda;&nbsp;</li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships;&nbsp;</li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> &nbsp;</li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>

<p>Arroban International Shipping Company is hiring Operations &amp; Commercial Executives to manage vessel operations, NVOCC container tracking, freight forwarding networks, and commercial reporting for Oil &amp; Gas (O&amp;G) and general cargo sectors.</p><p>Key Responsibilities:</p><p>Commercial &amp; Network Management: Handle daily inquiries, prepare import/export quotations across various Incoterms, and manage daily, weekly, and monthly commercial reports.</p><p>Vessel &amp; Tanker Operations: Monitor vessel and tanker movements step-by-step, providing detailed operational tracking and updates.</p><p>Container &amp; NVOCC Tracking: Track and manage container movements closely with NVOCC owners and partner networks.</p><p>Stakeholder Communication: Maintain prompt daily email correspondence with shipping lines, overseas partners, and client networks.</p><p><strong>Desired Candidate Profile</strong></p><p>Education &amp; Experience: 15 years of hands-on experience in shipping, freight forwarding, or logistics (Oil &amp; Gas logistics experience preferred).</p><p>Age Limit: 25 to 35 years.</p><p>Communication: Excellent written and spoken English skills.</p><p>Technical Skills: Strong proficiency in Microsoft Office (Excel, Word, PowerPoint) and professional email communication.</p><p>Industry Knowledge: Solid understanding of Incoterms, shipping line coordination, and container movement workflows.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span><span>The Allied Health Manager will be responsible for the strategic planning, coordination, and delivery of allied health services, ensuring the highest standards of patient care and operational efficiency. This role requires a strong leader with excellent communication skills, clinical expertise, and a commitment to promoting a collaborative and patient-centered approach.</span></span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span><span><span><span>Leadership and Team Management: Provide leadership and direction to a diverse team of allied health professionals, including physiotherapists, occupational therapists, speech pathologists, dietitians, and social workers. Foster a positive work environment, promote teamwork, and support professional development through coaching, mentoring, and training.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Operational Management: Oversee the daily operations of allied health services, including scheduling, resource allocation, and workflow management. Ensure appropriate staffing levels and skill mix to meet patient care demands and optimize service delivery.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Service Delivery: Ensure the delivery of high-quality, patient-centered allied health services. Develop and implement clinical policies, procedures, and protocols in line with evidence-based practices and organizational standards.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Quality Improvement: Lead quality improvement initiatives to enhance patient outcomes and service efficiency. Monitor key performance indicators (KPIs), clinical outcomes, and patient satisfaction, and implement corrective actions as needed.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Budget and Resource Management: Develop and manage the allied health budget, including forecasting, monitoring expenses, and identifying opportunities for cost savings. Ensure the efficient use of resources while maintaining high standards of care.</span></span></span></span></span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p><span><span><span><span><span><span>Compliance and Accreditation: Ensure compliance with all relevant regulatory requirements, industry standards, and accreditation guidelines. Maintain accurate documentation and records and prepare reports for regulatory and accreditation bodies as required.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Interdisciplinary Collaboration: Collaborate with medical, nursing, and administrative teams to promote integrated, multidisciplinary care. Participate in case reviews, clinical meetings, and strategic planning sessions to ensure comprehensive patient care.</span></span></span></span></span></span></p><br> <p><span><span><span>Patient and Community Engagement: Engage with patients, families, and community stakeholders to promote awareness and understanding of allied health services. Develop and implement community outreach programs to support health promotion and disease prevention initiatives.</span></span></span></p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><span><span><span><span>Strong leadership and team management skills, with a demonstrated ability to lead multidisciplinary teams.</span></span></span></span></p><br> <p><span><span><span><span>Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.</span></span></span></span></p><br> <p><span><span><span><span>Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.</span></span></span></span></p><br> <p><span><span><span><span>Knowledge of healthcare industry standards, regulations, and best practices.</span></span></span></span></p><br> <p><span><span><span><span>Proficiency in Microsoft Office Suite and healthcare management software.</span></span></span></span></p><br> <p><span><span><span>Familiarity with healthcare accreditation and compliance standards.</span></span></span></p><br> <br><br><u><b>Job Experience</b></u> <br><p><span><span><span>Minimum of 5 years of clinical experience in an allied health profession, with at least 2 years in a leadership or management role in the healthcare sector.</span></span></span></p><br> <p><span><span><span>Minimum 3 year in GCC (preferred)</span></span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Clinical Operations and Processes L4<br>Electronic Health Records (EHR) and Health Information Systems L4<br>Healthcare Operations Management L4<br>Leadership<br>Project Management L4<br>Provide Direction<br>Quality<br>Quality Assurance and Compliance L4<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Laboratory Technologist II is responsible to perform and provide analysis for low to high complex diagnostic testing in the relevant section and provide Phlebotomy services especially for difficult blood draws.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Actively participates in the technical and analytical work of the section.&nbsp;</p><br> <p>Liaises with the Team Lead on appropriateness of tests, results, and additional testing as required.&nbsp;</p><br> <p>Monitors, records, reports back results, and participates in discussions to rectify areas of concern if necessary.&nbsp;</p><br> <p>Identifies problems that may adversely affect test performance or reporting of test results and either corrects the problem or notifies the Team Lead.&nbsp;</p><br> <p>Responds to questions/queries and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results.&nbsp;</p><br> <p>Investigates and takes action to resolve the problems with analytical methods and equipment.&nbsp;</p><br> <p>Collects laboratory specimens and performs assigned laboratory procedures and other tests as necessary and immediately reports abnormal findings to appropriate staff. </p><br> <p>Verifies all critical results and documents with accurate follow-up. </p><br> <p>Performs pediatric and adult phlebotomy.&nbsp;</p><br> <p>Provides phlebotomy support to other clinical units for patients with difficult veins.&nbsp;</p><br> <p>Collects venous and capillary blood, using precautions that ensure the safety of the patient and Laboratory staff.&nbsp;</p><br> <p>Performs positive patient identification and records appropriate collection information in the Center information system or on the Laboratory requisition form.&nbsp;</p><br> <p>Ensures that all specimen collections and processing are performed in compliance with JCI, CAP and ISO15189 guidelines.&nbsp;</p><br> <p>Performs appropriate documentation of Laboratory procedures to assure the accuracy of Laboratory records.&nbsp;</p><br> <p>Assists the Team Lead in inventory management which includes stock monitoring and ordering.&nbsp;</p><br> <p>Operates complex automated Laboratory equipment, computer software, and precision instruments.&nbsp;</p><br> <p>In liaison with the Team Lead, provides technical advice on, and assists in the selection / validation of new equipment.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Takes responsibility for the maintenance and safe use of equipment within the section. </p><br> <p>Uses Laboratory Information System (LIS) to generate workload statistics, run queries and assess quality of data according to defined criteria.&nbsp;</p><br> <p>Responsible for planning, performing, and evaluating Laboratory testing analysis and quality control.&nbsp;</p><br> <p>Ensures compliance to all policies and procedures.&nbsp;</p><br> <p>Adheres to KMC standards as per the Code of Conduct and Conflict of Interest policies.&nbsp;</p><br> <p>Adheres to the Laboratory’s quality control policies and procedures and performs, reviews, and documents all quality control activities accordingly.&nbsp;</p><br> <p>Helps ensure the provision of a high quality, cost-effective service with the emphasis on quality assurance in all aspects of the section supervised by monitoring and audit of internal quality control.&nbsp;</p><br> <p>Ascertains that quality control procedures are followed prior to releasing clinical data.&nbsp;</p><br> <p>Reviews and evaluates quality control, proficiency, and competency. </p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Expert in pediatric and adult phlebotomy.&nbsp;</p><br> <p>Functional knowledge and clinical experience in Clinical laboratories.&nbsp;</p><br> <p>Knowledge of and experience with Clinical laboratory safety and risks.&nbsp;</p><br> <p>Knowledge of ISO 15189/CAP/JCI standards and guidelines.&nbsp;</p><br> <p>Demonstrated strong analytical and decision-making skills.&nbsp;</p><br> <p>Excellent communication and interpersonal skills.&nbsp;</p><br> <p>Proficiency with Microsoft Office suite</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 4 years’ experience in clinical laboratories as a licensed Clinical Scientist or Technologist (Required). </p><br> <p>Minimum 3 years of Phlebotomy experience in a pediatric hospital (Required)</p><br> <p>Minimum 3 years as a Technologist in a CAP or ISO15189 laboratory (Preferred)</p><br> <p>Minimum 2 years in GCC (Preferred)</p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>Data Analysis and Interpretation L3<br>Laboratory Testing and Analysis L3<br>Sample Handling and Preparation L3<br>Regulatory Compliance L3<br>Quality Assurance and Control L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Biomedical Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Hiring Company</strong><p>Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp;amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:40 PM.</p><br></li><li><p><strong>Location:</strong>Tripoli.</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives.</p><br></li></ul><p>#LI-DNP</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp;amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>

<p>Data and Infrastructure Engineer responsibility is in two main aspects; First, responsible for organizing, collecting, processing, and storing of data from different sources and transforming raw, unstructured data into formats that can be used for analysis including architectures such as databases, servers, and large-scale processing systems. Second, responsible for the design, planning, management, maintenance, and support, and any other technological duties associated with an organization s cloud computing environment including support of an application on any Schlumberger supported cloud. Other Reports to: Service Delivery Engineer - SIS PHONE_NUMBER) or D&amp;I Solutions Delivery Manager PHONE_NUMBER) Managing cloud environments in accordance with company security guidelines. Act as focal point for gathering system requirements from application architects and owners to ensure seamless transformation and loading of data across different cloud vendors such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. Responsible for Data loading, data migration, and data retrieval. Be customer advisor on data governance, policies, roles, and dataflow. Responsible for assembling large, complex sets of data that meet non-functional and functional business requirements. Perform data mapping, data quality control for one to multiple data sources. Run assessment of a company data and infrastructure environment with proposed improvement and recommendations. Work with stakeholders including data, design, product and executive teams and assisting them with data-related technical issues. Use API knowledge to design RESTful services, and integrate them with existing data providers, using JSON or XML as needed. Responsible for maintaining existing company databases using experience; which includes a working knowledge of SQL and NoSQL, and related data stores such as Postgres. Resopsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc. Collaborates with the engineering teams to enable digital applications to run on cloud infrastructure correctly, performantly and efficiently. Responsible for the deployment using container technologies: Docker and Kubernetes. Gather/Keep experience working with OpenStack, Linux/UNIX, Rackspace, Docker and Microsoft Azure as applicable for the customer and Schlumberger implementation. Responsible for having a working knowledge of web services, APIs, REST and RPC. Handle incoming incidents change requests and problems as a first line of support. Responsible for operating, designing development, testing and implementing of infrastructure systems and hardware with automation in mind. Responsible for estimating project value/development plans, evaluating from an infrastructure point-of-view and maintain close liaison with the customer. Responsible for maintaining accurate and up-to-date documentation on all activities. Participates in out-of-office on-call rotation as required. Responsible for installing and configuring IOT Agora solutions including Infrastructure, network setup &amp; SDK Implementation. Maintains and supporting existing on-premises applications from licensing, installation, and configuration if applicable. Responsible for gather/developing experience working on OSDU community code and Schlumberger Enterprise Data Management (EDM) workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>BSC degree with +5 Years Experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li> <li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li> <li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li> <li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li> <li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li> <li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li> <li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li> <li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li> <li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li> <li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li> <li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li> <li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li> <li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li> <li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li> <li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li> <li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li> <li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li> <li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li> <li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li> <li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li> <li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li> <li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li> <li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li> <li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li> <li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li> <li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li> <li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li> <li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li> <li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br> </div>