وظائف مدخل بيانات في ليبيا

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Consultancy&nbsp;title</strong></span> National&nbsp;Individual&nbsp;Consultant&nbsp;-&nbsp;Reproductive&nbsp;Health&nbsp;Consultant – UNFPA Libya Country Office <br> <span><strong>Duty&nbsp;station</strong></span> Tripoli,&nbsp;Libya,with&nbsp;field&nbsp;travel as&nbsp;required,&nbsp;including&nbsp;to&nbsp;eastern, southern and western Libya. <br> <span><strong>Duration</strong></span> Four&nbsp;months,subject&nbsp;to&nbsp;funding,&nbsp;operational&nbsp;needs&nbsp;and satisfactory performance. <br> <span><strong>Type&nbsp;of&nbsp;contract</strong></span> Individual&nbsp;Consultant&nbsp;-&nbsp;National&nbsp;Consultancy <br> <span><strong>Supervisor</strong></span> International&nbsp;Programmes&nbsp;Coordinator <br> <p><span><strong>Working arrangement</strong></span></p><br> Full-time equivalent level of effort, based in the UNFPA Country Office&nbsp;in&nbsp;Tripoli,&nbsp;Libya;21.75&nbsp;per&nbsp;month.Field&nbsp;missions&nbsp;and event support may be required, subject to security and operational clearances. <br> <span><strong>Expected&nbsp;startdate</strong></span> As&nbsp;soon&nbsp;as&nbsp;possible&nbsp;following&nbsp;completion&nbsp;of&nbsp;theselection&nbsp;process <br> Background&nbsp;and&nbsp;rationale <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where&nbsp;every&nbsp;pregnancy&nbsp;is&nbsp;wanted,&nbsp;every&nbsp;childbirth&nbsp;is&nbsp;safe,&nbsp;and&nbsp;every&nbsp;young&nbsp;person’s&nbsp;potential&nbsp;is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential&nbsp;to&nbsp;demonstrate&nbsp;results,&nbsp;strengthen&nbsp;public&nbsp;understanding&nbsp;of&nbsp;UNFPA’s&nbsp;mandate,&nbsp;support evidence-based&nbsp;advocacy,&nbsp;mobilize&nbsp;resources,&nbsp;meet&nbsp;donor&nbsp;visibility&nbsp;commitments,&nbsp;and&nbsp;maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>UNFPA Libya is seeking a Reproductive Health (RH) Consultant to support <span>the delivery of the RH&nbsp;programme&nbsp;and&nbsp;ensure&nbsp;high-impact&nbsp;and&nbsp;sustained&nbsp;results&nbsp;of&nbsp;the&nbsp;RH&nbsp;humanitarian&nbsp;response. While working under the supervision of the International Programme Coordinator and in coordination with the Programme Team and Field Coordinators, the consultant will support the planning, implementation, monitoring, evaluation and reporting on RH programme activities.</span></p><br>Purpose&nbsp;and&nbsp;objective&nbsp;of&nbsp;the&nbsp;consultancy<br> <p>The&nbsp;overall&nbsp;objective&nbsp;of&nbsp;the&nbsp;consultancy&nbsp;is&nbsp;to&nbsp;support&nbsp;UNFPA&nbsp;Libya&nbsp;in&nbsp;planning&nbsp;and implementing coherent, high-quality and results-focused RH Programmes.</p><br> <p>The&nbsp;specific&nbsp;objectives&nbsp;are&nbsp;to:</p><br> <ul> <li><span>Support&nbsp;policy&nbsp;dialogue&nbsp;and&nbsp;the&nbsp;development&nbsp;of&nbsp;strategies&nbsp;and&nbsp;programmes&nbsp;on Reproductive Health with key stakeholders, including the Ministry of Health.</span> <ul> <li><span>Provide technical support to the strengthening of national health systems and institutional&nbsp;capacities&nbsp;to&nbsp;deliver&nbsp;high-quality,&nbsp;people-centered&nbsp;Reproductive,&nbsp;Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> <li><span>Manage strategic partnerships with government, civil society, and development partners,&nbsp;and&nbsp;support&nbsp;advocacy&nbsp;and&nbsp;resource&nbsp;mobilization&nbsp;efforts&nbsp;for&nbsp;RMNCAH.</span></li> <li><span>Provide&nbsp;technical&nbsp;assistance&nbsp;to&nbsp;strengthen&nbsp;RH&nbsp;service&nbsp;delivery&nbsp;of&nbsp;UNFPA Implementing Partners.</span></li> <li><span>Champion&nbsp;the&nbsp;use&nbsp;of&nbsp;data&nbsp;and&nbsp;evidence&nbsp;for&nbsp;policy&nbsp;formulation,&nbsp;programme&nbsp;innovation, and strategic communication on key Reproductive Health (RH) issues.</span></li> </ul></li> </ul> <ol> <li>Scope&nbsp;of&nbsp;work</li> </ol> <p>Under&nbsp;the&nbsp;direct&nbsp;supervision&nbsp;of&nbsp;the&nbsp;International&nbsp;Programme&nbsp;Coordinator&nbsp;or&nbsp;designated Programme Lead, the consultant will undertake the following functions:</p><br> <ul> <li><span>Technical&nbsp;Leadership&nbsp;and&nbsp;Capacity&nbsp;Strengthening</span> <ul> <li><span>Provide&nbsp;technical&nbsp;support&nbsp;to&nbsp;UNFPA&nbsp;Implementing&nbsp;Partners&nbsp;to&nbsp;strengthen&nbsp;Reproductive Health (RH) services in humanitarian and development programmes.</span></li> <li><span>Support&nbsp;the&nbsp;development&nbsp;of&nbsp;capacity-strengthening&nbsp;initiatives&nbsp;for&nbsp;RH&nbsp;service&nbsp;delivery, including the institutionalization of emergency obstetric care (EmONC) and the strengthening of midwifery services.</span></li> <li><span>Oversee the technical quality and adaptation of clinical norms, service delivery guidelines,&nbsp;and&nbsp;educational&nbsp;materials&nbsp;to&nbsp;enhance&nbsp;access&nbsp;to&nbsp;and&nbsp;quality&nbsp;of&nbsp;Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> </ul></li> <li><span>Policy,&nbsp;Advocacy&nbsp;and&nbsp;Coordination</span> <ul> <li><span>Support&nbsp;high-level&nbsp;policy&nbsp;dialogue&nbsp;and&nbsp;provide&nbsp;strategic&nbsp;technical&nbsp;advice&nbsp;to&nbsp;senior officials in government institutions, particularly the Ministry of Health, to ensure RMNCAH priorities are embedded in national health and development agendas.</span></li> <li><span>Support the formulation, review, and implementation of national laws, policies, and strategies related to maternal mortality reduction, maternal and child health and family planning,&nbsp;ensuring&nbsp;alignment&nbsp;with&nbsp;international&nbsp;commitments&nbsp;and&nbsp;evidence-based&nbsp;best practices</span></li> <li><span>Promote&nbsp;the&nbsp;health&nbsp;of&nbsp;women&nbsp;and&nbsp;young&nbsp;people&nbsp;and&nbsp;champion&nbsp;the&nbsp;integration&nbsp;of&nbsp;human rights&nbsp;and&nbsp;youth&nbsp;engagement&nbsp;frameworks&nbsp;into&nbsp;all&nbsp;national&nbsp;RH&nbsp;policies&nbsp;and&nbsp;programming.</span></li> <li><span>Represent UNFPA in inter-agency coordination platforms, including the Health and Nutrition&nbsp;Task&nbsp;Force,&nbsp;and&nbsp;ensure&nbsp;RH&nbsp;is&nbsp;embedded&nbsp;in&nbsp;strategic&nbsp;priorities,&nbsp;programme interventions and results frameworks.</span></li> <li><span>Provide&nbsp;administrative&nbsp;and&nbsp;technical&nbsp;assistance&nbsp;to&nbsp;strengthen&nbsp;partnerships, communication flow, and collaborative planning.</span></li> </ul></li> <li><span>Emergency&nbsp;preparedness&nbsp;and&nbsp;response</span> <ul> <li><span>Provide&nbsp;technical&nbsp;leadership&nbsp;to&nbsp;ensure&nbsp;the&nbsp;resilience&nbsp;of&nbsp;SRH&nbsp;services&nbsp;in&nbsp;humanitarian contexts,&nbsp;guaranteeing&nbsp;that&nbsp;the&nbsp;Minimum&nbsp;Initial&nbsp;Service&nbsp;Package&nbsp;(MISP)&nbsp;and&nbsp;EmONC are integrated into national emergency preparedness and response plans.</span></li> <li><span>Guide&nbsp;readiness&nbsp;assessments&nbsp;and&nbsp;contingency&nbsp;planning&nbsp;and&nbsp;ensure&nbsp;the&nbsp;availability&nbsp;of technical expertise for rapid deployment during humanitarian crises.</span></li> <li><span>Support quality assurance and implementation of RH programmes by UNFPA Implementing&nbsp;partners&nbsp;in&nbsp;coordination&nbsp;with&nbsp;the&nbsp;Programme&nbsp;Analysts&nbsp;Integrated&nbsp;Services, and Field Coordinators.</span></li> </ul></li> <li><span>Knowledge&nbsp;Management&nbsp;and&nbsp;Evidence&nbsp;Generation</span> <ul> <li><span>Support&nbsp;the&nbsp;Programme&nbsp;Analyst&nbsp;Data&nbsp;and&nbsp;Monitoring&nbsp;in&nbsp;RH&nbsp;data&nbsp;gathering&nbsp;and&nbsp;analysis and ensure evidence-based decision-making by leading knowledge management strategies that inform policy, advocacy, and programming.</span></li> <li><span>Oversee the generation and strategic dissemination of evidence, including policy briefs, research,&nbsp;and&nbsp;case&nbsp;studies,&nbsp;to&nbsp;highlight&nbsp;gaps,&nbsp;innovations,&nbsp;and&nbsp;best&nbsp;practices&nbsp;in&nbsp;RH&nbsp;for&nbsp;a high-level audience.</span></li> <li><span>Ensure&nbsp;that&nbsp;lessons&nbsp;learned&nbsp;from&nbsp;programmes&nbsp;are&nbsp;systematically&nbsp;documented&nbsp;and utilized to inform the scaling-up of successful interventions.</span></li> </ul></li> </ul> <p>Any&nbsp;other&nbsp;tasks&nbsp;as&nbsp;assigned&nbsp;by&nbsp;the&nbsp;supervisor.</p><br>Expected&nbsp;deliverables&nbsp;and&nbsp;payment&nbsp;schedule <p>The&nbsp;consultant&nbsp;will&nbsp;work&nbsp;full-time&nbsp;(21.75&nbsp;days&nbsp;per&nbsp;month).&nbsp;Payments&nbsp;will&nbsp;be&nbsp;made&nbsp;monthly&nbsp;upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The&nbsp;indicative&nbsp;product&nbsp;mix&nbsp;may&nbsp;be&nbsp;adjusted&nbsp;to&nbsp;reflect&nbsp;operational&nbsp;needs,&nbsp;emerging&nbsp;priorities&nbsp;and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br>Working&nbsp;arrangements&nbsp;and methodology<br><ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely&nbsp;with&nbsp;the&nbsp;UNFPA&nbsp;Libya&nbsp;programme,&nbsp;monitoring,&nbsp;operations&nbsp;and&nbsp;field&nbsp;teams,&nbsp;as well as implementing partners and relevant external stakeholders.</li> <li>Travel&nbsp;to&nbsp;municipalities&nbsp;and&nbsp;field&nbsp;locations,&nbsp;including&nbsp;in&nbsp;eastern,&nbsp;southern&nbsp;and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official&nbsp;travel&nbsp;associated&nbsp;with&nbsp;the&nbsp;assignment&nbsp;will&nbsp;be&nbsp;authorized&nbsp;and&nbsp;arranged&nbsp;in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>The&nbsp;consultant&nbsp;may&nbsp;not&nbsp;issue&nbsp;public&nbsp;statements,&nbsp;speak&nbsp;on&nbsp;behalf&nbsp;of&nbsp;UNFPA&nbsp;or commit the organization externally unless specifically authorized.</li> <li>The&nbsp;consultant&nbsp;will&nbsp;not&nbsp;exercise&nbsp;supervisory&nbsp;authority&nbsp;over&nbsp;UNFPA&nbsp;personnel&nbsp;or implementing partners and will not approve expenditures. Any technical role in procurement or production will remain subject to UNFPA procedures and delegated authority.</li></ul><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><p><strong>Education:&nbsp;&nbsp;</strong></p><br><ul> <li><span>Advanced&nbsp;university&nbsp;degree&nbsp;(Master's&nbsp;or&nbsp;equivalent)&nbsp;in&nbsp;Public&nbsp;Health,&nbsp;Medicine,&nbsp;Health Systems Management, or a related health science field.</span></li></ul><p><strong>Knowledge and Experience:&nbsp;</strong></p><br><ul> <li><span>A minimum of 2 years of progressively responsible professional experience in public health&nbsp;policy,&nbsp;planning,&nbsp;and&nbsp;management,&nbsp;with&nbsp;a&nbsp;specific&nbsp;focus&nbsp;on&nbsp;Reproductive&nbsp;Health or Maternal and Child Health.</span></li> <li><span>Demonstrated&nbsp;experience&nbsp;in&nbsp;providing&nbsp;high-level&nbsp;policy&nbsp;advice&nbsp;and&nbsp;technical&nbsp;assistance to government ministries (e.g., Ministry of Health) and other stakeholders.</span></li> <li><span>Substantive&nbsp;expertise&nbsp;and&nbsp;proven&nbsp;experience&nbsp;in&nbsp;key&nbsp;areas&nbsp;such&nbsp;as&nbsp;maternal&nbsp;mortality reduction, reproductive health and family planning.</span></li> <li><span>In-depth&nbsp;understanding&nbsp;of&nbsp;Libya's&nbsp;health&nbsp;sector,&nbsp;including&nbsp;its&nbsp;political,&nbsp;social,&nbsp;and institutional landscape.</span></li> <li><span>Experience&nbsp;in&nbsp;culturally&nbsp;sensitive&nbsp;programming&nbsp;and&nbsp;addressing&nbsp;the&nbsp;needs&nbsp;of&nbsp;vulnerable populations.</span></li> <li><span>Field&nbsp;experience&nbsp;addressing/integrating&nbsp;reproductive&nbsp;health&nbsp;and&nbsp;reproductive&nbsp;rights issues in humanitarian and development programmes is highly desirable.</span></li> <li><span>Familiarity&nbsp;with&nbsp;the&nbsp;Minimum&nbsp;Initial&nbsp;Service&nbsp;Package&nbsp;(MISP)&nbsp;for&nbsp;Reproductive&nbsp;Health&nbsp;in crises is a strong asset.</span></li> <li><span>Knowledge&nbsp;and&nbsp;understanding&nbsp;of&nbsp;human&nbsp;rights-based&nbsp;approaches&nbsp;to&nbsp;health,&nbsp;quality&nbsp;of care, and addressing issues such as sexual violence.</span></li> <li><span>Proficiency&nbsp;in&nbsp;Microsoft&nbsp;Office&nbsp;Suite,&nbsp;including&nbsp;Excel&nbsp;for&nbsp;data&nbsp;analysis&nbsp;and&nbsp;management.</span></li></ul><p><strong>Languages:&nbsp;</strong></p><br><ul> <li>Fluency&nbsp;in&nbsp;Arabic&nbsp;and&nbsp;English,&nbsp;written&nbsp;and&nbsp;spoken,&nbsp;is&nbsp;required.</li></ul><p><strong>Required Competencies:&nbsp;</strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity,&nbsp;</li> <li>Demonstrating commitment to UNFPA and the UN system,&nbsp;</li> <li>Embracing cultural diversity,&nbsp;</li> <li>Embracing change</li></ul><p><strong>Core Competencies:&nbsp;</strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships&nbsp;</li></ul>Application&nbsp;requirements <ul> <li>Updated&nbsp;CV&nbsp;or&nbsp;P11&nbsp;demonstrating&nbsp;relevant&nbsp;experience.</li> <li>Brief&nbsp;motivation&nbsp;letter&nbsp;demonstrating&nbsp;understanding&nbsp;of&nbsp;the&nbsp;assignment&nbsp;and demonstrating the required technical knowledge and skills.</li> <li>Financial&nbsp;proposal&nbsp;indicating&nbsp;the&nbsp;daily&nbsp;or&nbsp;monthly&nbsp;consultancy&nbsp;fee,&nbsp;as&nbsp;required&nbsp;by the procurement process.</li> <li>At&nbsp;least&nbsp;two&nbsp;professional&nbsp;references.</li> </ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs):&nbsp;</strong></p><br><p><strong>A. Strategic National Partnerships (Government &amp; Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships &amp; Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation &amp; Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication &amp; Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> &nbsp;</p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><ul> <li>&lt;Education Requirements&gt;· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience:&nbsp;</strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> &nbsp;</li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages:&nbsp;</strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies:&nbsp;</strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity,&nbsp;</li> <li>Demonstrating commitment to UNFPA and the UN system,&nbsp;</li> <li>Embracing cultural diversity,&nbsp;</li> <li>Embracing change</li></ul><p><strong>Core Competencies:&nbsp;</strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda;&nbsp;</li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships;&nbsp;</li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> &nbsp;</li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs):&nbsp;</strong></p><br><p><strong>A. Strategic National Partnerships (Government &amp; Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships &amp; Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation &amp; Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication &amp; Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> &nbsp;</p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><ul> <li>&lt;Education Requirements&gt;· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience:&nbsp;</strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> &nbsp;</li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages:&nbsp;</strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies:&nbsp;</strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity,&nbsp;</li> <li>Demonstrating commitment to UNFPA and the UN system,&nbsp;</li> <li>Embracing cultural diversity,&nbsp;</li> <li>Embracing change</li></ul><p><strong>Core Competencies:&nbsp;</strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda;&nbsp;</li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships;&nbsp;</li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> &nbsp;</li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span > </span></div><div><span >The Local Peacebuilding and Resilience Programme (LPRP) represents our client&nbsp; Libya's flagship area-based peacebuilding, resilience, and recovery portfolio implemented across the West, East, and South regions of Libya through three interconnected regional projects: Local Peace and Resilience Programme – West Libya (00129870), Local Peace and Resilience Programme – South Libya (00132427), and Local Peace and Resilience Programme – East Libya (00132428). The programme is financed through a combination of donor contributions. (See Project Information table below).</span></div><div><span ><br></span></div><div><span >The programme adopts a geographically targeted and conflict-sensitive approach tailored to the specific needs and conflict dynamics of different regions of Libya. Interventions are implemented across multiple municipalities in Western, Eastern, and Southern Libya, including, but not limited to, Tripoli, Tarhouna, Benghazi, Derna, Al Bayda, Sousa, Shahat, Sebha, Ubari, Murzuq, Ghat, Brak Al Shati, Tawergha, Bint Baya, Gurda, and Sharguiya, as well as region-wide and nationwide interventions under the programme.</span></div><div><span ><br></span></div><div><span >The programme was designed in response to persistent governance, social cohesion, service delivery, and economic development challenges affecting communities across Libya. While conflict dynamics vary across regions, common challenges include weak institutional capacities, limited economic opportunities for youth and women, social fragmentation, insufficient access to quality basic services, exclusion of vulnerable groups from decision-making processes, and limited capacities for conflict prevention and peacebuilding. These challenges are often compounded by displacement, climate-related pressures, economic shocks, and the continued effects of political fragmentation.</span></div><div><span ><br></span></div><div><span >Particular attention is given to youth, women, internally displaced persons (IDPs), returnees, persons with disabilities, migrants, refugees, and other vulnerable and marginalized populations. The programme recognizes that these groups often face disproportionate barriers to participation in governance processes, access to livelihoods, service delivery, and peacebuilding initiatives. Through targeted interventions, the programme seeks to strengthen their inclusion, participation, leadership, and access to opportunities while promoting the principles of Leave No One Behind (LNOB), gender equality, and human rights.</span></div><div><span ><br></span></div><div><span >Across the three regions, the programme pursues a common peacebuilding and resilience framework centered around four mutually reinforcing pillars: (i) strengthening local governance and institutional capacities; (ii) enhancing social cohesion, dialogue, and conflict management mechanisms; (iii) promoting inclusive economic recovery, livelihoods, entrepreneurship, and private sector development, particularly for youth and women; and (iv) improving access to basic services and supporting local recovery and reconstruction fund efforts.</span></div><div><span ><br></span></div><div><span >The programme's theory of change is based on the premise that if local institutions are strengthened to analyse conflict, manage tensions, and deliver inclusive and conflict-sensitive services; if sustainable mechanisms for dialogue, participation, and conflict management are established and institutionalized; and if economic opportunities are expanded through livelihoods, entrepreneurship, private sector development, and local economic recovery initiatives, particularly for women, youth, and vulnerable groups, then public trust in institutions will increase, social cohesion will be strengthened, local conflict drivers will be reduced, and communities will become more resilient to conflict, shocks, and future crises.</span></div><div><span ><br></span></div><div><span >The programme further seeks to strengthen linkages and cooperation between local authorities, civil society organizations, community leaders, women and youth groups, private sector actors, and national institutions. Through this integrated approach, the programme contributes to building more responsive institutions, strengthening local peace infrastructures, promoting inclusive development, and advancing sustainable peace and resilience outcomes across Libya.</span></div><div><span ><br></span></div><div><span >The Programme contributes to the following results and outputs of&nbsp; our client Strategic Plan and CPD:</span></div><div><span ><br></span></div><div><span >our client&nbsp; Strategic Plan 2026–2029</span></div><div><span ><br></span></div><div><span >Outcome 3: By 2029, institutions and people are better prepared to prevent, respond to, and recover from crises while sustaining long-term development.</span></div><div><span ><br></span></div><div><span >Output 3.2: Stabilization, recovery, and reconstruction efforts resulted in improved access to essential services and infrastructure, revitalized local economies, successful reintegration of ex-combatants, and reduced social tensions among crisis-affected populations.</span></div><div><span ><br></span></div><div><span >Output A 1.1: Economic opportunities expanded for people and enterprises to access decent jobs, trade and productive assets, including human capital, human mobility, and sustainable energy.</span></div><div><span ><br></span></div><div><span >Output B 1.1: Institutions and individuals’ capacities strengthened to access and use digital technologies for efficient and accessible public services and the advancement of social, environmental, and economic objectives.</span></div><div><span ><br></span></div><div><span >Output C.1: Local governance systems and communities strengthened to manage natural resources, deliver basic services, enhance socio-economic opportunities, and foster peaceful conditions.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This assignment requires the services of a consultant that can demonstrate skills relating to analytical capacity, relevant gender analysis (especially collection and analysis of gender disaggregated data in the areas of livelihoods and peacebuilding, adequate reporting and English editing, and the ability to use RBM language. Prior experience of conducting baseline and impact studies in the development sector; Experience of data collection in conflict situations; Working experience with the United Nations or similar organization in Libya would be an asset. Demonstrable access to the Municipalities mentioned in the ToR</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides.&nbsp;</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure that a positive patient experience is well maintained in the area.</p><br> <p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br> <p>Interact directly with patients, families, visitors, and staff daily.&nbsp;</p><br> <p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br> <p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br> <p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty&nbsp;</p><br><br><br><u><b>Job Responsibilities 2</b></u> <br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br> <p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br> <p>Assist the Director in establishing value generating business partnerships.</p><br> <p>Oversee the day-to-day partner operations to ensure a fruitful partner experience&nbsp;</p><br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Strong Knowledge of the Healthcare industry</p><br> <p>Ability to analyze data in an accurate and time-efficient manner</p><br> <p>Understanding of confidentiality and safeguarding procedures</p><br> <p>Excellent customer service and the ability to communicate efficiently</p><br> <p>Interested in skills training and development</p><br> <p>Good at problem-solving and multitasking&nbsp;</p><br> <p>Professional, flexible, and positive</p><br> <p>Willingness to work as part of a team</p><br> <p>Ability to work autonomously</p><br> <p>Ability to work to a very high standard</p><br> <p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role&nbsp;</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 4 years of experience (required)</p><br> <p>Experience work in healthcare facility (preferred)</p><br> <p>Minimum 2 years in GCC (preferred)&nbsp;</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Consultancy&nbsp;title National&nbsp;Individual&nbsp;Consultant&nbsp;-&nbsp;Communications&nbsp;Consultant <br> Duty&nbsp;station Tripoli,&nbsp;Libya,with&nbsp;field&nbsp;travels&nbsp;required,&nbsp;including&nbsp;to&nbsp;eastern,&nbsp;southern&nbsp;and western Libya. <br> Duration Four&nbsp;months,subject&nbsp;to&nbsp;funding,&nbsp;operational&nbsp;needs&nbsp;and&nbsp;satisfactory performance. <br> Type&nbsp;of&nbsp;contract Individual&nbsp;Consultant&nbsp;-&nbsp;National&nbsp;Consultancy <br> Supervisor UNFPA&nbsp;Representative&nbsp;with&nbsp;close cooperation&nbsp;with&nbsp;International&nbsp;Programmes Coordinator <br> Working&nbsp;arrangement <p>Full-time&nbsp;equivalent&nbsp;level&nbsp;of&nbsp;effort,based&nbsp;in&nbsp;the&nbsp;UNFPA&nbsp;CountryOffice&nbsp;in Tripoli,&nbsp;Libya; 21.75 working days per month. Field missions and event support&nbsp;may&nbsp;be&nbsp;required,&nbsp;subject&nbsp;to&nbsp;security&nbsp;andoperational&nbsp;clearances.</p><br> <br> Expected&nbsp;start&nbsp;date As&nbsp;soon&nbsp;as&nbsp;possible&nbsp;following&nbsp;completion&nbsp;of&nbsp;the selection&nbsp;process <br> <p><strong>Background&nbsp;and&nbsp;Rationale</strong></p><br> <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where&nbsp;every&nbsp;pregnancy&nbsp;is&nbsp;wanted,&nbsp;every&nbsp;childbirth&nbsp;is&nbsp;safe,&nbsp;and&nbsp;every&nbsp;young&nbsp;person’s&nbsp;potential&nbsp;is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population-data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential&nbsp;to&nbsp;demonstrate&nbsp;results,&nbsp;strengthen&nbsp;public&nbsp;understanding&nbsp;of&nbsp;UNFPA’s&nbsp;mandate,&nbsp;support evidence-based&nbsp;advocacy,&nbsp;mobilize&nbsp;resources,&nbsp;meet&nbsp;donor&nbsp;visibility&nbsp;commitments,&nbsp;and&nbsp;maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>The Communications Consultant will provide sustained national support to strengthen UNFPA Libya’s strategic positioning and visibility across its programme areas. The consultant will translate technical work and field results into clear, compelling and ethical communications products; maintain digital channels and media engagement; support campaigns, events and senior-level&nbsp;visits;&nbsp;and&nbsp;strengthen&nbsp;systems&nbsp;for&nbsp;planning,&nbsp;content&nbsp;clearance,&nbsp;analytics&nbsp;and&nbsp;asset management.</p><br><br> <p><br><strong>Purpose&nbsp;and&nbsp;objective&nbsp;of&nbsp;the consultancy</strong></p><br> <ol> <li> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing&nbsp;coherent,&nbsp;high-quality&nbsp;and&nbsp;results-focused&nbsp;communications&nbsp;that&nbsp;advance&nbsp;the Country Programme, increase the visibility of UNFPA’s contribution, and engage priority audiences in Arabic and English.</p><br> <p>The&nbsp;specific&nbsp;objectives&nbsp;are&nbsp;to:</p><br> <ul> <li>Develop&nbsp;and&nbsp;implement&nbsp;a&nbsp;communications&nbsp;workplan&nbsp;aligned&nbsp;with&nbsp;UNFPA&nbsp;Libya’s programme, advocacy, partnership and resource-mobilization priorities.</li> <li>Produce timely, accurate and audience-appropriate bilingual communications products&nbsp;that&nbsp;communicate&nbsp;results&nbsp;across&nbsp;sexual&nbsp;and&nbsp;reproductive&nbsp;health,&nbsp;gender-based violence prevention and response, population data, adolescents and youth, and humanitarian action.</li> <li>Strengthen&nbsp;UNFPA&nbsp;Libya’s&nbsp;digital&nbsp;presence,&nbsp;media&nbsp;engagement,&nbsp;donor&nbsp;visibility&nbsp;and support to campaigns, high-level visits and public events.</li> <li>Establish&nbsp;practical&nbsp;systems&nbsp;for&nbsp;content&nbsp;planning&nbsp;and&nbsp;clearance,&nbsp;media&nbsp;monitoring, communications analytics, visual-asset management and institutional memory.</li> <li>Ensure&nbsp;that&nbsp;all&nbsp;communications&nbsp;uphold&nbsp;dignity,&nbsp;informed&nbsp;consent,&nbsp;confidentiality, safeguarding, conflict sensitivity, accessibility and do-no-harm principles.</li> </ul></li> </ol> <p><strong>Scope&nbsp;of&nbsp;work</strong></p><br> <p>Under&nbsp;the&nbsp;direct&nbsp;supervision&nbsp;of&nbsp;the&nbsp;UNFPA&nbsp;Representative&nbsp;and&nbsp;with&nbsp;the&nbsp;close&nbsp;coordination&nbsp;with the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ol> <li>Strategic&nbsp;communications&nbsp;planning&nbsp;and&nbsp;positioning</li> </ol> <ul> <li>Prepare, regularly update and support implementation of the Country Office communications&nbsp;plan,&nbsp;editorial&nbsp;calendar,&nbsp;audience&nbsp;priorities&nbsp;and&nbsp;performance&nbsp;framework.</li> <li>Advise the Representative and senior management on strategic messaging, positioning,&nbsp;communications&nbsp;opportunities&nbsp;and&nbsp;reputational&nbsp;considerations&nbsp;related&nbsp;to UNFPA’s mandate and programme results.</li> <li>Translate&nbsp;Country&nbsp;Programme&nbsp;priorities,&nbsp;donor-funded&nbsp;results&nbsp;and&nbsp;field&nbsp;evidence&nbsp;into clear communications objectives, key messages and audience-specific products.</li> <li>Develop&nbsp;communications&nbsp;and&nbsp;visibility&nbsp;approaches&nbsp;for&nbsp;priority&nbsp;programme&nbsp;initiatives, including national policy processes, campaigns, launches, international days, field missions and high-level visits.</li> <li>Maintain&nbsp;an&nbsp;efficient&nbsp;internal&nbsp;workflow&nbsp;for&nbsp;requesting,&nbsp;drafting,&nbsp;reviewing,&nbsp;clearing, publishing and archiving communications products.</li> </ul> <p>2. Editorial&nbsp;content,&nbsp;storytelling&nbsp;and&nbsp;senior-management support</p><br> <ul> <li>Draft, edit, proofread and adapt high-quality materials in Arabic and English, including press releases, web stories, human-interest stories, social-media copy, speeches,&nbsp;talking&nbsp;points,&nbsp;briefing&nbsp;notes,&nbsp;fact&nbsp;sheets,&nbsp;brochures,&nbsp;newsletters,&nbsp;campaign materials, donor updates and annual reporting inputs.</li> <li>Work with programme and field colleagues and implementing partners to identify strong,&nbsp;evidence-based&nbsp;human-interest&nbsp;stories&nbsp;that&nbsp;demonstrate&nbsp;results&nbsp;and&nbsp;centre&nbsp;the voices, agency and dignity of women, girls, adolescents, young people and affected communities.</li> <li>Prepare&nbsp;communications&nbsp;and&nbsp;background&nbsp;materials&nbsp;for&nbsp;the&nbsp;Representative,&nbsp;senior UNFPA officials, donors, media and other special-interest groups, including support before and during missions and visits.</li> <li>Ensure&nbsp;technical&nbsp;accuracy,&nbsp;consistent&nbsp;messaging&nbsp;and&nbsp;plain-language&nbsp;presentation&nbsp;of sensitive subjects, including sexual and reproductive health and rights, maternal health, gender-based violence, youth participation, population data, displacement and humanitarian needs.</li> <li>Coordinate&nbsp;translation,&nbsp;editing&nbsp;and&nbsp;quality&nbsp;assurance&nbsp;of&nbsp;externally&nbsp;produced&nbsp;or partner-submitted materials before public release.</li> </ul> <p>3. Digital&nbsp;communications&nbsp;and&nbsp;channel&nbsp;management</p><br> <ul> <li>Manage and regularly update UNFPA Libya’s website and social-media channels with&nbsp;relevant,&nbsp;timely&nbsp;and&nbsp;engaging&nbsp;content,&nbsp;in&nbsp;accordance&nbsp;with&nbsp;corporate&nbsp;guidance&nbsp;and approved access arrangements.</li> <li>Plan digital campaigns and content series; adapt products to platform-specific formats;&nbsp;and&nbsp;use&nbsp;accessible&nbsp;practices&nbsp;such&nbsp;as&nbsp;subtitles,&nbsp;accurate&nbsp;captions,&nbsp;descriptive text and readable graphics where appropriate.</li> <li>Monitor audience engagement and channel performance, identify trends and opportunities,&nbsp;and&nbsp;provide&nbsp;practical&nbsp;recommendations&nbsp;to&nbsp;improve&nbsp;reach,&nbsp;relevance&nbsp;and engagement.</li> </ul><br> <ul> <li>Maintain&nbsp;an&nbsp;up-to-date&nbsp;digital&nbsp;content&nbsp;calendar&nbsp;and&nbsp;coordinate&nbsp;inputs&nbsp;from programme, operations, monitoring, field and management colleagues. <ul> <li>Monitor digital conversations, misinformation and emerging issues relevant to UNFPA’s&nbsp;mandate&nbsp;and&nbsp;promptly&nbsp;alert&nbsp;the&nbsp;supervisor&nbsp;to&nbsp;potential&nbsp;communications&nbsp;or reputational risks.</li> </ul></li> </ul> <p>4. Media&nbsp;relations,&nbsp;campaigns,&nbsp;events&nbsp;and&nbsp;partnerships</p><br> <ul> <li>Develop&nbsp;and&nbsp;maintain&nbsp;constructive&nbsp;working&nbsp;relationships&nbsp;with&nbsp;national&nbsp;and&nbsp;local media, journalists, photographers, content producers and other communications partners.</li> <li>Maintain&nbsp;an&nbsp;updated&nbsp;media&nbsp;map&nbsp;and&nbsp;contact&nbsp;database&nbsp;and&nbsp;support&nbsp;targeted dissemination&nbsp;of&nbsp;press&nbsp;releases,&nbsp;statements,&nbsp;invitations&nbsp;and&nbsp;advocacy&nbsp;materials.</li> <li>Monitor&nbsp;relevant&nbsp;mainstream&nbsp;and&nbsp;online&nbsp;media&nbsp;coverage&nbsp;and&nbsp;provide&nbsp;concise&nbsp;alerts, summaries and recommendations to the Country Office.</li> <li>Support&nbsp;the&nbsp;planning&nbsp;and&nbsp;delivery&nbsp;of&nbsp;media&nbsp;engagements,&nbsp;press&nbsp;events,&nbsp;programme launches, donor visibility moments, campaigns, international days, public events and high-level visits.</li> <li>Contribute actively to joint United Nations communications initiatives, including coordination&nbsp;with&nbsp;the&nbsp;UN&nbsp;Communications&nbsp;Group&nbsp;and&nbsp;relevant&nbsp;regional&nbsp;or&nbsp;headquarters communications teams.</li> <li>Support procurement-related technical inputs and quality assurance for communications&nbsp;services&nbsp;and&nbsp;products,&nbsp;ensuring&nbsp;cost-effectiveness,&nbsp;brand&nbsp;compliance and timely delivery within the consultant’s delegated role.</li> </ul> <p>5. Photography,&nbsp;videography,&nbsp;graphic&nbsp;content&nbsp;and&nbsp;asset management</p><br> <ul> <li>Provide&nbsp;high-quality&nbsp;photography&nbsp;and&nbsp;short-form&nbsp;videography&nbsp;for&nbsp;UNFPA&nbsp;events, programme activities and field missions, and edit or retouch material for appropriate public use.</li> <li>Develop or adapt simple, professional graphics and multimedia products and coordinate&nbsp;with&nbsp;specialized&nbsp;designers,&nbsp;photographers,&nbsp;videographers&nbsp;and&nbsp;production companies when required.</li> <li>Support&nbsp;planning&nbsp;and&nbsp;logistics&nbsp;for&nbsp;photography&nbsp;and&nbsp;film&nbsp;assignments,&nbsp;including&nbsp;shot lists, interview preparation, consent processes, captions, metadata and safe storage.</li> <li>Establish&nbsp;and&nbsp;maintain&nbsp;an&nbsp;organized,&nbsp;searchable&nbsp;communications&nbsp;archive&nbsp;covering publications, press releases, media coverage, photographs, videos, designs, source files, consent records and final approved products.</li> <li>Ensure&nbsp;that&nbsp;the&nbsp;use&nbsp;of&nbsp;images&nbsp;and&nbsp;personal&nbsp;stories&nbsp;complies&nbsp;with&nbsp;UNFPA&nbsp;standards on informed consent, safeguarding, confidentiality, data protection and protection-sensitive&nbsp;communication.</li> </ul> <p>6. Monitoring,&nbsp;reporting&nbsp;and&nbsp;communications&nbsp;capacity</p><br> <ul> <li>Track&nbsp;implementation&nbsp;of&nbsp;the&nbsp;communications&nbsp;plan&nbsp;and&nbsp;report&nbsp;regularly&nbsp;on&nbsp;outputs, reach, engagement, media uptake, campaign performance, lessons learned and recommended adjustments.</li> <li>Maintain clear evidence of publication and visibility and provide communications inputs&nbsp;to&nbsp;donor&nbsp;reports,&nbsp;proposals,&nbsp;situation&nbsp;reports,&nbsp;annual&nbsp;reports,&nbsp;results&nbsp;summaries and resource-mobilization materials.</li> <li>Support&nbsp;programme&nbsp;and&nbsp;partner&nbsp;colleagues&nbsp;to&nbsp;improve&nbsp;the&nbsp;quality&nbsp;of&nbsp;stories, photographs,&nbsp;captions,&nbsp;visibility&nbsp;materials&nbsp;and&nbsp;communications&nbsp;requests&nbsp;through practical guidance, templates and short coaching sessions.</li> <li>Perform&nbsp;other&nbsp;relevant&nbsp;communications&nbsp;tasks&nbsp;requested&nbsp;by&nbsp;the&nbsp;supervisor&nbsp;and consistent with the purpose, level and duration of the consultancy.</li> </ul> <p>Expected&nbsp;deliverables&nbsp;and&nbsp;payment schedule</p><br> <ol> <li> <p>The&nbsp;consultant&nbsp;will&nbsp;work&nbsp;full-time&nbsp;(21.75&nbsp;days&nbsp;per&nbsp;month).&nbsp;Payments&nbsp;will&nbsp;be&nbsp;made&nbsp;monthly&nbsp;upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The&nbsp;indicative&nbsp;product&nbsp;mix&nbsp;may&nbsp;be&nbsp;adjusted&nbsp;to&nbsp;reflect&nbsp;operational&nbsp;needs,&nbsp;emerging&nbsp;priorities&nbsp;and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br> <p>Working&nbsp;arrangements&nbsp;and methodology</p><br> <ul> <li>The&nbsp;consultant&nbsp;will&nbsp;be&nbsp;based&nbsp;at&nbsp;UNFPA&nbsp;Offices&nbsp;in&nbsp;Tripoli,&nbsp;Libya&nbsp;and&nbsp;will&nbsp;work&nbsp;closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> </ul></li> </ol><br><ul> <li>The consultant is expected to combine strategic planning, regular editorial production,&nbsp;field&nbsp;engagement,&nbsp;event&nbsp;coverage,&nbsp;channel&nbsp;management,&nbsp;media&nbsp;monitoring, analytics and coordination. <ul> <li>Travel&nbsp;to&nbsp;municipalities&nbsp;and&nbsp;field&nbsp;locations,&nbsp;including&nbsp;in&nbsp;eastern,&nbsp;southern&nbsp;and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official&nbsp;travel&nbsp;associated&nbsp;with&nbsp;the&nbsp;assignment&nbsp;will&nbsp;be&nbsp;authorized&nbsp;and&nbsp;arranged&nbsp;in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>All final public products must be cleared through the agreed UNFPA approval process before publication or dissemination. The consultant may not issue public statements,&nbsp;speak&nbsp;on&nbsp;behalf&nbsp;of&nbsp;UNFPA&nbsp;or&nbsp;commit&nbsp;the&nbsp;organization&nbsp;externally&nbsp;unless specifically authorized.</li> <li>All core deliverables must be available in English. Public-facing products will be prepared&nbsp;in&nbsp;Arabic&nbsp;and/or&nbsp;English&nbsp;according&nbsp;to&nbsp;audience&nbsp;and&nbsp;channel&nbsp;requirements,&nbsp;with high-quality editing and translation.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in communications&nbsp;procurement&nbsp;or&nbsp;production&nbsp;will&nbsp;remain&nbsp;subject&nbsp;to&nbsp;UNFPA&nbsp;procedures and delegated authority.</li> </ul></li></ul><p><strong>Qualifications and Experience:&nbsp;</strong></p><br><p><strong>Education:&nbsp;&nbsp;</strong></p><br><ul> <li>A&nbsp;first-level&nbsp;university&nbsp;degree&nbsp;in&nbsp;communications,&nbsp;journalism,&nbsp;public&nbsp;information, media studies, digital communications, political science, international relations or another relevant field is required.</li> <li>An&nbsp;advanced&nbsp;university&nbsp;degree&nbsp;in&nbsp;a&nbsp;communications-related&nbsp;field&nbsp;is&nbsp;a&nbsp;strong&nbsp;asset.</li></ul><p><strong>Knowledge and Experience:&nbsp;</strong></p><br> <ul> <li> <ul> <li>A minimum of two years of relevant professional experience at national or international&nbsp;level&nbsp;in&nbsp;communications,&nbsp;public&nbsp;information,&nbsp;journalism,&nbsp;digital&nbsp;media, multimedia production or a related field</li> </ul> <br></li> <li>Demonstrated&nbsp;experience&nbsp;producing&nbsp;high-quality&nbsp;communications&nbsp;materials&nbsp;for different&nbsp;audiences&nbsp;and&nbsp;formats,&nbsp;including&nbsp;web,&nbsp;social&nbsp;media,&nbsp;print,&nbsp;campaigns&nbsp;and public events. <ul> <li>Proven&nbsp;bilingual&nbsp;writing,&nbsp;editing&nbsp;and&nbsp;storytelling&nbsp;experience&nbsp;in&nbsp;Arabic&nbsp;and&nbsp;English, supported by relevant samples.</li> <li>Proven&nbsp;experience&nbsp;in&nbsp;photography,&nbsp;videography&nbsp;and/or&nbsp;graphic&nbsp;design,&nbsp;supported&nbsp;by a portfolio or comparable evidence of previous work.</li> <li>Experience&nbsp;managing&nbsp;social-media&nbsp;channels,&nbsp;website&nbsp;content,&nbsp;digital&nbsp;campaigns and communications analytics.</li> <li>Good&nbsp;knowledge&nbsp;of&nbsp;the&nbsp;Libyan&nbsp;institutional,&nbsp;media,&nbsp;civil-society&nbsp;and&nbsp;sub-national context, including sensitivity to regional and conflict dynamics.</li> <li>Previous experience with a United Nations entity, international development or humanitarian&nbsp;organization,&nbsp;government&nbsp;institution&nbsp;or&nbsp;civil-society&nbsp;organization&nbsp;is&nbsp;an&nbsp;asset but is not required.</li> <li>Knowledge&nbsp;of&nbsp;and&nbsp;experience&nbsp;incontext&nbsp;and&nbsp;gender-sensitive&nbsp;reporting,&nbsp;including communicating on sexual and reproductive health, gender-based violence, gender equality, adolescents and youth, population data or humanitarian action is highly desirable.</li> </ul></li> <li> <ul> <li>Excellent&nbsp;writing,&nbsp;editing,&nbsp;interviewing,&nbsp;storytelling&nbsp;and&nbsp;message-development&nbsp;skills, with strong attention to detail and factual accuracy.</li> <li>Proficiency&nbsp;in&nbsp;current&nbsp;office&nbsp;applications,&nbsp;social-media&nbsp;platforms, content-management systems and digital analytics tools.</li> <li>Working ability with commonly used photography, video-editing and graphic-design software.&nbsp;Familiarity&nbsp;with&nbsp;tools&nbsp;such&nbsp;as&nbsp;Adobe&nbsp;Photoshop,&nbsp;Illustrator,&nbsp;InDesign,&nbsp;Premiere Pro, Canva or equivalent applications is an asset.</li> <li>Strong&nbsp;organizational&nbsp;and&nbsp;project-management&nbsp;skills,&nbsp;including&nbsp;the&nbsp;ability&nbsp;to&nbsp;handle competing priorities, respond quickly to emerging needs and meet deadlines in a fast-paced&nbsp;environment.&nbsp;Sound&nbsp;judgment&nbsp;in&nbsp;handling&nbsp;sensitive&nbsp;information,&nbsp;protection risks,&nbsp;consent,&nbsp;reputational&nbsp;considerations&nbsp;and&nbsp;communications&nbsp;involving&nbsp;vulnerable people.</li> <li>Strong interpersonal skills and ability to work effectively with government, media, civil&nbsp;society,&nbsp;communities,&nbsp;donors,&nbsp;UN&nbsp;agencies&nbsp;and&nbsp;colleagues&nbsp;from&nbsp;different&nbsp;technical backgrounds.</li> </ul> <br></li> </ul><br><p><strong>Languages:&nbsp;</strong></p><br><ul> <li>Fluency&nbsp;in&nbsp;Arabic&nbsp;and&nbsp;English,&nbsp;written&nbsp;and&nbsp;spoken,&nbsp;is&nbsp;required.</li> <li>Ability&nbsp;to&nbsp;draft&nbsp;clear,&nbsp;accurate&nbsp;and&nbsp;audience-appropriate&nbsp;public&nbsp;communications&nbsp;in both languages is required.</li></ul><p><strong>Required Competencies:&nbsp;</strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity,&nbsp;</li> <li>Demonstrating commitment to UNFPA and the UN system,&nbsp;</li> <li>Embracing cultural diversity,&nbsp;</li> <li>Embracing change</li></ul><p><strong>Core Competencies:&nbsp;</strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Strategic&nbsp;communications&nbsp;planning&nbsp;and&nbsp;implementation.</li> <li>Bilingual&nbsp;writing,&nbsp;editing,&nbsp;storytelling&nbsp;and&nbsp;public&nbsp;information.</li> <li>Digital&nbsp;communications,&nbsp;social&nbsp;media,&nbsp;website&nbsp;management&nbsp;and&nbsp;analytics.</li> <li>Media&nbsp;relations,&nbsp;campaign&nbsp;management&nbsp;and&nbsp;event&nbsp;communications.</li> <li>Photography,&nbsp;videography,&nbsp;visual&nbsp;storytelling&nbsp;and&nbsp;asset&nbsp;management.</li> <li>Protection-sensitive,&nbsp;gender-responsive,&nbsp;conflict-sensitive&nbsp;and&nbsp;ethical communication.</li> <li>Partnership&nbsp;building,&nbsp;donor&nbsp;visibility&nbsp;and&nbsp;inter-agency&nbsp;coordination.</li></ul>Application&nbsp;requirements<ul> <li>Updated&nbsp;CV&nbsp;or&nbsp;P11&nbsp;demonstrating&nbsp;relevant&nbsp;communications,&nbsp;digital-media,&nbsp;editorial, photography, videography, design and stakeholder-engagement experience.</li> <li>Motivation&nbsp;note&nbsp;demonstrating&nbsp;understanding&nbsp;of&nbsp;the assignment and the proposed approach to delivering the consultancy scope.</li> <li>Portfolio or links to relevant work. Applicants should include representative bilingual writing&nbsp;samples&nbsp;and&nbsp;evidence&nbsp;of&nbsp;photography,&nbsp;videography,&nbsp;graphic&nbsp;design&nbsp;and/or&nbsp;digital campaign work.</li> <li>Financial&nbsp;proposal&nbsp;indicating&nbsp;the&nbsp;daily&nbsp;or&nbsp;monthly&nbsp;consultancy&nbsp;fee,&nbsp;as&nbsp;required&nbsp;by&nbsp;the procurement process.</li> <li>At&nbsp;least&nbsp;two&nbsp;professional&nbsp;references.</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Local Peacebuilding and Resilience Programme (LPRP) represents our client Libya's flagship area-based peacebuilding, resilience, and recovery portfolio implemented across the West, East, and South regions of Libya through three interconnected regional projects: Local Peace and Resilience Programme West Libya (PHONE_NUMBER), Local Peace and Resilience Programme South Libya (PHONE_NUMBER), and Local Peace and Resilience Programme East Libya (PHONE_NUMBER). The programme is financed through a combination of donor contributions. (See Project Information table below). The programme adopts a geographically targeted and conflict-sensitive approach tailored to the specific needs and conflict dynamics of different regions of Libya. Interventions are implemented across multiple municipalities in Western, Eastern, and Southern Libya, including, but not limited to, Tripoli, Tarhouna, Benghazi, Derna, Al Bayda, Sousa, Shahat, Sebha, Ubari, Murzuq, Ghat, Brak Al Shati, Tawergha, Bint Baya, Gurda, and Sharguiya, as well as region-wide and nationwide interventions under the programme. The programme was designed in response to persistent governance, social cohesion, service delivery, and economic development challenges affecting communities across Libya. While conflict dynamics vary across regions, common challenges include weak institutional capacities, limited economic opportunities for youth and women, social fragmentation, insufficient access to quality basic services, exclusion of vulnerable groups from decision-making processes, and limited capacities for conflict prevention and peacebuilding. These challenges are often compounded by displacement, climate-related pressures, economic shocks, and the continued effects of political fragmentation. Particular attention is given to youth, women, internally displaced persons (IDPs), returnees, persons with disabilities, migrants, refugees, and other vulnerable and marginalized populations. The programme recognizes that these groups often face disproportionate barriers to participation in governance processes, access to livelihoods, service delivery, and peacebuilding initiatives. Through targeted interventions, the programme seeks to strengthen their inclusion, participation, leadership, and access to opportunities while promoting the principles of Leave No One Behind (LNOB), gender equality, and human rights. Across the three regions, the programme pursues a common peacebuilding and resilience framework centered around four mutually reinforcing pillars: (i) strengthening local governance and institutional capacities; (ii) enhancing social cohesion, dialogue, and conflict management mechanisms; (iii) promoting inclusive economic recovery, livelihoods, entrepreneurship, and private sector development, particularly for youth and women; and (iv) improving access to basic services and supporting local recovery and reconstruction fund efforts. The programme's theory of change is based on the premise that if local institutions are strengthened to analyse conflict, manage tensions, and deliver inclusive and conflict-sensitive services; if sustainable mechanisms for dialogue, participation, and conflict management are established and institutionalized; and if economic opportunities are expanded through livelihoods, entrepreneurship, private sector development, and local economic recovery initiatives, particularly for women, youth, and vulnerable groups, then public trust in institutions will increase, social cohesion will be strengthened, local conflict drivers will be reduced, and communities will become more resilient to conflict, shocks, and future crises. The programme further seeks to strengthen linkages and cooperation between local authorities, civil society organizations, community leaders, women and youth groups, private sector actors, and national institutions. Through this integrated approach, the programme contributes to building more responsive institutions, strengthening local peace infrastructures, promoting inclusive development, and advancing sustainable peace and resilience outcomes across Libya. The Programme contributes to the following results and outputs of our client Strategic Plan and CPD: our client Strategic Plan 2 (PHONE_NUMBER) Outcome 3: By 2029, institutions and people are better prepared to prevent, respond to, and recover from crises while sustaining long-term development. Output 3.2: Stabilization, recovery, and reconstruction efforts resulted in improved access to essential services and infrastructure, revitalized local economies, successful reintegration of ex-combatants, and reduced social tensions among crisis-affected populations. Output A 1.1: Economic opportunities expanded for people and enterprises to access decent jobs, trade and productive assets, including human capital, human mobility, and sustainable energy. Output B 1.1: Institutions and individuals capacities strengthened to access and use digital technologies for efficient and accessible public services and the advancement of social, environmental, and economic objectives. Output C.1: Local governance systems and communities strengthened to manage natural resources, deliver basic services, enhance socio-economic opportunities, and foster peaceful conditions. UNDP Libya CPD 2 (PHONE_NUMBER) Outcome 2: By 2025, all people in Libya participate in and benefit from a more peaceful, safe, and secure society, free from armed conflict and underpinned by unified and strengthened security, justice, rule of law, and human rights institutions that promote and protect human rights based on the principles of inclusivity, non-discrimination, and equality in accordance with international norms and standards. Output 2.2: Local administrations capacities to deliver better basic social services in a participatory, equitable, gender-responsive, and conflict-sensitive manner are strengthened. Output 2.3: Private sector capacity to contribute to growth, livelihoods generation, and participation of women, youth, and marginalized groups in economic life are boosted. Output 2.4: Capacities of local stakeholders to enhance social cohesion and sustain peace are strengthened. The programme also aligns with the United Nations Sustainable Development Cooperation Framework (UNSDCF) and contributes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analytical capacity</li><li>Relevant gender analysis (especially collection and analysis of gender disaggregated data in the areas of livelihoods and peacebuilding)</li><li>Adequate reporting and English editing</li><li>Ability to use RBM language</li><li>Prior experience of conducting baseline and impact studies in the development sector</li><li>Experience of data collection in conflict situations</li><li>Working experience with the United Nations or similar organization in Libya would be an asset</li><li>Demonstrable access to the Municipalities mentioned in the ToR</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Local Peacebuilding and Resilience Programme (LPRP) represents our client Libya's flagship area-based peacebuilding, resilience, and recovery portfolio implemented across the West, East, and South regions of Libya through three interconnected regional projects: Local Peace and Resilience Programme West Libya PHONE_NUMBER), Local Peace and Resilience Programme South Libya PHONE_NUMBER), and Local Peace and Resilience Programme East Libya PHONE_NUMBER). The programme is financed through a combination of donor contributions. (See Project Information table below). The programme adopts a geographically targeted and conflict-sensitive approach tailored to the specific needs and conflict dynamics of different regions of Libya. Interventions are implemented across multiple municipalities in Western, Eastern, and Southern Libya, including, but not limited to, Tripoli, Tarhouna, Benghazi, Derna, Al Bayda, Sousa, Shahat, Sebha, Ubari, Murzuq, Ghat, Brak Al Shati, Tawergha, Bint Baya, Gurda, and Sharguiya, as well as region-wide and nationwide interventions under the programme. The programme was designed in response to persistent governance, social cohesion, service delivery, and economic development challenges affecting communities across Libya. While conflict dynamics vary across regions, common challenges include weak institutional capacities, limited economic opportunities for youth and women, social fragmentation, insufficient access to quality basic services, exclusion of vulnerable groups from decision-making processes, and limited capacities for conflict prevention and peacebuilding. These challenges are often compounded by displacement, climate-related pressures, economic shocks, and the continued effects of political fragmentation. Particular attention is given to youth, women, internally displaced persons (IDPs), returnees, persons with disabilities, migrants, refugees, and other vulnerable and marginalized populations. The programme recognizes that these groups often face disproportionate barriers to participation in governance processes, access to livelihoods, service delivery, and peacebuilding initiatives. Through targeted interventions, the programme seeks to strengthen their inclusion, participation, leadership, and access to opportunities while promoting the principles of Leave No One Behind (LNOB), gender equality, and human rights. Across the three regions, the programme pursues a common peacebuilding and resilience framework centered around four mutually reinforcing pillars: (i) strengthening local governance and institutional capacities; (ii) enhancing social cohesion, dialogue, and conflict management mechanisms; (iii) promoting inclusive economic recovery, livelihoods, entrepreneurship, and private sector development, particularly for youth and women; and (iv) improving access to basic services and supporting local recovery and reconstruction fund efforts. The programme's theory of change is based on the premise that if local institutions are strengthened to analyse conflict, manage tensions, and deliver inclusive and conflict-sensitive services; if sustainable mechanisms for dialogue, participation, and conflict management are established and institutionalized; and if economic opportunities are expanded through livelihoods, entrepreneurship, private sector development, and local economic recovery initiatives, particularly for women, youth, and vulnerable groups, then public trust in institutions will increase, social cohesion will be strengthened, local conflict drivers will be reduced, and communities will become more resilient to conflict, shocks, and future crises. The programme further seeks to strengthen linkages and cooperation between local authorities, civil society organizations, community leaders, women and youth groups, private sector actors, and national institutions. Through this integrated approach, the programme contributes to building more responsive institutions, strengthening local peace infrastructures, promoting inclusive development, and advancing sustainable peace and resilience outcomes across Libya. The Programme contributes to the following results and outputs of our client Strategic Plan and CPD: our client Strategic Plan 2PHONE_NUMBER Outcome 3: By 2029, institutions and people are better prepared to prevent, respond to, and recover from crises while sustaining long-term development. Output 3.2: Stabilization, recovery, and reconstruction efforts resulted in improved access to essential services and infrastructure, revitalized local economies, successful reintegration of ex-combatants, and reduced social tensions among crisis-affected populations. Output A 1.1: Economic opportunities expanded for people and enterprises to access decent jobs, trade and productive assets, including human capital, human mobility, and sustainable energy. Output B 1.1: Institutions and individuals capacities strengthened to access and use digital technologies for efficient and accessible public services and the advancement of social, environmental, and economic objectives. Output C.1: Local governance systems and communities strengthened to manage natural resources, deliver basic services, enhance socio-economic opportunities, and foster peaceful conditions. UNDP Libya CPD 2PHONE_NUMBER Outcome 2: By 2025, all people in Libya participate in and benefit from a more peaceful, safe, and secure society, free from armed conflict and underpinned by unified and strengthened security, justice, rule of law, and human rights institutions that promote and protect human rights based on the principles of inclusivity, non-discrimination, and equality in accordance with international norms and standards. Output 2.2: Local administrations capacities to deliver better basic social services in a participatory, equitable, gender-responsive, and conflict-sensitive manner are strengthened. Output 2.3: Private sector capacity to contribute to growth, livelihoods generation, and participation of women, youth, and marginalized groups in economic life are boosted. Output 2.4: Capacities of local stakeholders to enhance social cohesion and sustain peace are strengthened. The programme also aligns with the United Nations Sustainable Development Cooperation Framework (UNSDCF) and contributes to Outcome 1.2: By 2025, people in Libya participate in and benefit from a more peaceful, safe, and secure society, free from armed conflict and underpinned by unified and strengthened security, justice, rule of law, and human rights institutions that promote and protect human rights based on the principles of inclusivity, non-discrimination, and equality in accordance with international norms and standards. In addition, the programme contributes to Sustainable Development Goals (SDGs) 1, 2, 5, 8, 9, 10, and 16. 2.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This assignment requires the services of a consultant that can demonstrate skills relating to analytical capacity, relevant gender analysis (especially collection and analysis of gender disaggregated data in the areas of livelihoods and peacebuilding, adequate reporting and English editing, and the ability to use RBM language. Prior experience of conducting baseline and impact studies in the development sector; Experience of data collection in conflict situations; Working experience with the United Nations or similar organization in Libya would be an asset. Demonstrable access to the Municipalities mentioned in the ToR</p><p></p></section>

<p>Data and Infrastructure Engineer responsibility is in two main aspects; First, responsible for organizing, collecting, processing, and storing of data from different sources and transforming raw, unstructured data into formats that can be used for analysis including architectures such as databases, servers, and large-scale processing systems. Second, responsible for the design, planning, management, maintenance, and support, and any other technological duties associated with an organization s cloud computing environment including support of an application on any Schlumberger supported cloud. Other Reports to: Service Delivery Engineer - SIS PHONE_NUMBER) or D&amp;I Solutions Delivery Manager PHONE_NUMBER) Managing cloud environments in accordance with company security guidelines. Act as focal point for gathering system requirements from application architects and owners to ensure seamless transformation and loading of data across different cloud vendors such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. Responsible for Data loading, data migration, and data retrieval. Be customer advisor on data governance, policies, roles, and dataflow. Responsible for assembling large, complex sets of data that meet non-functional and functional business requirements. Perform data mapping, data quality control for one to multiple data sources. Run assessment of a company data and infrastructure environment with proposed improvement and recommendations. Work with stakeholders including data, design, product and executive teams and assisting them with data-related technical issues. Use API knowledge to design RESTful services, and integrate them with existing data providers, using JSON or XML as needed. Responsible for maintaining existing company databases using experience; which includes a working knowledge of SQL and NoSQL, and related data stores such as Postgres. Resopsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc. Collaborates with the engineering teams to enable digital applications to run on cloud infrastructure correctly, performantly and efficiently. Responsible for the deployment using container technologies: Docker and Kubernetes. Gather/Keep experience working with OpenStack, Linux/UNIX, Rackspace, Docker and Microsoft Azure as applicable for the customer and Schlumberger implementation. Responsible for having a working knowledge of web services, APIs, REST and RPC. Handle incoming incidents change requests and problems as a first line of support. Responsible for operating, designing development, testing and implementing of infrastructure systems and hardware with automation in mind. Responsible for estimating project value/development plans, evaluating from an infrastructure point-of-view and maintain close liaison with the customer. Responsible for maintaining accurate and up-to-date documentation on all activities. Participates in out-of-office on-call rotation as required. Responsible for installing and configuring IOT Agora solutions including Infrastructure, network setup &amp; SDK Implementation. Maintains and supporting existing on-premises applications from licensing, installation, and configuration if applicable. Responsible for gather/developing experience working on OSDU community code and Schlumberger Enterprise Data Management (EDM) workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>BSC degree with +5 Years Experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>About O3 Group</p><p>O3 Group is a privately owned Libyan telecommunications and technology group with a forward-looking vision to reshape Libya's digital future. As a newly licensed Greenfield Mobile Network Operator and Fixed Wireless Access (FWA) provider, we are investing in advanced digital infrastructure and services to strengthen national and international connectivity, positioning ourselves as the quality leader in the Libyan telecom market.</p><p><br></p><p>The Role</p><p>We are looking for a Marketing Insights &amp; Analytics Specialist to turn data into actionable commercial intelligence. This role manages external research consultancies, analyzes market trends and customer behavior, tracks the competitive landscape, and builds dashboards and reports that drive data-informed decisions across the Marketing function—freeing the Marketing Manager to focus on high-level strategy, brand, and commercial execution.</p><p><br></p><p>Location: Libya, with travel to operational regions</p><p>Employment type: Full-time</p><p>Department: Commercial – Marketing</p><p>Reports to: Marketing Manager</p><p>Industry: Telecommunications (MNO &amp; FWA)</p><p>Application deadline: 15 September 2026</p><p><br></p><p>Key Responsibilities</p><p>• Manage external research consultancies conducting STP, WTP, and CSL studies.</p><p>• Define research objectives and scope with the Marketing Manager and validate partner deliverables.</p><p>• Analyze market trends, consumer behavior, and data consumption patterns to inform product and pricing decisions.</p><p>• Translate customer, campaign, and content data into actionable recommendations.</p><p>• Monitor Libyana, Almadar, LTT, Aljeel Aljadeed (AAT), and private ISPs and produce competitive-intelligence reports.</p><p>• Develop dashboards tracking campaign ROI, customer acquisition cost, conversion rates, and customer lifetime value.</p><p>• Deliver weekly, monthly, and quarterly reporting.</p><p>• Use GA4 and other platforms to assess campaigns, customer journeys, and multi-channel attribution.</p><p>• Partner with Sales, Product, CX, and Finance.</p><p>• Contribute to KPI frameworks, measurement plans, and insight models.</p><p><br></p><p>Qualifications &amp; Experience</p><p>• Bachelor's degree in Marketing, Business, Economics, Statistics, Data Analytics, or a related field.</p><p>• 3–5 years in market research, data analytics, business intelligence, or marketing insights.</p><p>• Strong analytical and communication skills.</p><p>• GA4 or equivalent platform proficiency.</p><p>• Power BI, Tableau, or similar data-visualization experience.</p><p>• Strong Microsoft Excel skills.</p><p>• Experience managing external research consultancies and projects.</p><p>• Fluency in English; Arabic is highly preferred.</p><p><br></p><p>Desirable Qualifications</p><p>• Master's degree in Marketing or related field.</p><p>• Telecom market-research experience.</p><p>• Understanding of the Libyan telecom market.</p><p>• HubSpot, Salesforce Marketing Cloud, or equivalent marketing-automation experience.</p><p><br></p><p>How to Apply</p><p>Submit an English CV and cover letter through Bayt.com.</p><p>Subject: Marketing Insights &amp; Analytics Specialist Application – [Candidate Name]</p><p>Applications are assessed on a rolling basis, and interviews may take place before the deadline. Due to application volume, O3 Group may be unable to respond to every applicant.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>• Market research management and commercial insights</p><p>• STP, willingness-to-pay, and current-service-level research</p><p>• Strong analytical thinking and data literacy</p><p>• Google Analytics 4 or equivalent analytics platforms</p><p>• Power BI, Tableau, or similar data-visualization tools</p><p>• Advanced Microsoft Excel</p><p>• Competitive intelligence and market-trend analysis</p><p>• Dashboard development, KPI measurement, and reporting</p><p>• Digital analytics, customer journeys, and multi-channel attribution</p><p>• Clear presentation of complex data to non-technical stakeholders</p><p>• Project management and external research consultancy coordination</p><p>• Cross-functional collaboration with Sales, Product, CX, and Finance</p><p>• Marketing automation such as HubSpot or Salesforce Marketing Cloud</p><p>• Strong English; Arabic preferred</p><p>• Attention to detail, adaptability, and initiative</p></div>

<p><strong>Join Our Visionary Team as a MAP Engineer in Benghazi, Libya!</strong></p><p>Are you a seasoned engineering professional with a passion for precise mapping and cutting-edge technology? We are seeking highly skilled and motivated MAP Engineers to lead critical projects on-site in Benghazi. This is an unparalleled opportunity for individuals with a strong background in Computer Engineering, Computer Science, and Information Technology to make a significant impact within the Engineering - Construction/Civil/Architecture sector.</p><ul><li><p><strong>Overview:</strong> As a Senior Management MAP Engineer, you will be at the forefront of developing, implementing, and managing sophisticated mapping solutions for large-scale construction and civil engineering projects. Your expertise will be instrumental in guiding project execution from conceptualization to completion, ensuring the highest standards of accuracy and efficiency.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p>Lead and manage all aspects of mapping and geospatial data integration for complex engineering projects.</p></li><li><p>Utilize advanced software and methodologies to create, analyze, and interpret spatial data.</p></li><li><p>Collaborate cross-functionally with project managers, civil engineers, and construction teams to integrate mapping solutions seamlessly.</p></li><li><p>Ensure the quality, accuracy, and integrity of all mapping data and deliverables.</p></li><li><p>Develop and implement innovative strategies for data collection, processing, and visualization.</p></li><li><p>Mentor and guide junior engineers and technical staff, fostering a culture of excellence and continuous improvement.</p></li><li><p>Oversee the maintenance and calibration of mapping equipment and technologies.</p></li><li><p>Contribute to strategic planning and decision-making processes as a key member of senior management.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> You will leverage your deep understanding of <strong>Computer Engineering</strong>, <strong>Computer Science</strong>, and <strong>Information Technology (IT)</strong>, alongside specialized expertise in <strong>Geographic Information Systems (GIS)</strong>, <strong>Mapping software (e.g., ArcGIS, AutoCAD)</strong>, <strong>Spatial Data Management</strong>, and <strong>Data Analysis</strong>. Proficiency in <strong>Civil Engineering Principles</strong> and <strong>Project Management</strong> will be crucial for success.</p></li><li><p><strong>Growth Opportunities:</strong> This senior management role offers significant avenues for professional development and career advancement. You will be empowered to drive technological innovation, lead high-impact projects, and shape the future of mapping within our organization, with continuous learning and leadership training opportunities.</p></li><li><p><strong>Team/Culture:</strong> We foster a collaborative, results-driven, and supportive environment where innovation is celebrated. You will be part of a dynamic team of experts dedicated to achieving engineering excellence. We value strong <strong>leadership</strong>, effective <strong>communication</strong>, and exceptional <strong>problem-solving</strong> skills.</p></li><li><p><strong>Impact:</strong> Your work will directly influence the successful execution of vital infrastructure and development projects in Benghazi, Libya. You will play a pivotal role in ensuring the accuracy and efficiency that underpins the safety and sustainability of our constructions, leaving a lasting legacy in the region.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Unleash Your Expertise:</strong> We are looking for highly experienced professionals ready to take on significant leadership responsibilities.</p></li><li><p><strong>Required Skills &amp; Technologies:</strong></p><ul><li><p>Demonstrable expertise in <strong>Computer Engineering</strong>, <strong>Computer Science</strong>, and <strong>Information Technology (IT)</strong> fundamentals.</p></li><li><p>Proven proficiency in <strong>Geographic Information Systems (GIS)</strong> and advanced <strong>Mapping</strong> techniques.</p></li><li><p>Strong command of industry-standard software such as <strong>AutoCAD</strong> and <strong>ArcGIS</strong>.</p></li><li><p>Solid understanding of <strong>Civil Engineering Principles</strong> and their application in mapping.</p></li><li><p>Exceptional skills in <strong>Project Management</strong>, <strong>Data Analysis</strong>, and <strong>Spatial Data Management</strong>.</p></li><li><p>Outstanding <strong>Leadership</strong>, <strong>Strategic Planning</strong>, <strong>Problem Solving</strong>, and <strong>Communication</strong> abilities.</p></li></ul></li><li><p><strong>Experience &amp; Career Level:</strong></p><ul><li><p>A minimum of <strong>4 to 20 years of progressive experience</strong> in mapping, GIS, or related engineering fields.</p></li><li><p>This is a <strong>Senior Management</strong> level position, requiring a proven track record of leading teams and managing complex projects effectively.</p></li></ul></li><li><p><strong>Location &amp; Commitment:</strong></p><ul><li><p>Ability to work <strong>on-site</strong> in Benghazi, Libya, demonstrating a strong commitment to project success in the region.</p></li></ul></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span><span><span>The Charge Nurse is an expert clinician who demonstrates a high level of knowledge and expertise in a specialty as well as general nursing. </span></span></span></span></p><br> <p><span><span><span><span>The Charge Nurse consistently demonstrates excellence in all areas of nursing practice including nursing care delivery, staff education, and collaboration. Evaluates and works to improve the process of patient care delivery within the unit. </span></span></span></span></p><br> <p><span><span><span><span>The Charge Nurse manages complex, unpredictable patient care situations and is a nursing shift leader. Serves as a clinical and operational resource to the nursing staff. The Charge Nurse serves as the mentor on the unit with the goal of increasing nurse engagement, professional development of their staff, and safe quality care with improved outcomes.</span></span></span></span></p><br> <p><span><span>The scope of responsibility, duties and accountability at the facility department and position levels including knowledge and practice of the clinical/technical skills necessary to the position consistent with the Qatar Council for Healthcare Practitioners (QCHP) Nursing/Midwifery Competency Framework and Scope of Practice. Nursing job duties are to meet the Joint Commission International and the Plan of Care, and other regulatory requirements.</span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span><span><span><span><span>Identifies and assesses patient safety concerns with respect to age and developmental considerations. Intervenes to provide a safe environment and evaluates effectiveness of intervention for patient.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Provides expert comprehensive direct and indirect care to the specific populations needs, including cultural, spiritual, age, psychosocial, communication, gender, sexual orientation, economic, education, family, and condition needs.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Provides expert comprehensive direct and indirect care to the specific populations needs, including cultural, spiritual, age, psychosocial, communication, gender, sexual orientation, economic, education, family, and condition needs.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Provides advanced assessment skills, integrating appropriate data sources to assess the signs, symptoms, reactions, behaviors, or general appearance to determine normal versus abnormal characteristics.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Evaluates and works to improve the process of patient care delivery within the unit.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Performs skin tests, immunizations, phlebotomy, and the initiation of peripheral venous access.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Serves as a clinical and operational resource for all nursing activities in the department. Provides assistance to co-workers, new staff, temporary staff and students.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Delegates and assigns tasks to health care workers within the scope of their job responsibilities.</span></span></span></span></span></span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p><span><span><span><span><span><span><span>Evaluates, facilitates, and promotes patient flow, coordinates discharge planning and team rounding.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Participates in the completion of required competencies.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Champions department improvement activities.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Assumes responsibility for mentoring, coaching and staff development. Contributes to performance evaluations.</span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span>Coaches and supports nursing staff in the application of advanced clinical skills and critical thinking to support patient.</span></span></span></span></span></span></span></p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• Regulatory Ability to interpret and apply knowledge of standards to comply with regulationsCommunication Ability to convey and/or receive written/verbal information to/from various audiences in different formatsTechnical Ability to operate mechanical/medical devices and/or equipmentManagement Ability to translate strategic thinking into operational objectives and plansManagement Ability to foster individual/team development, performance feedback, coaching and recognitionAnalytical Ability to apply critical thinking to analyze and interpret information and/or dataQuality Ability to provide and/or support a level of work excellence and accuracy; recognize and address flaws or errors that others may overlookManagement Ability to motivate, monitor, measure, recognize and improve performance and morale</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p><span><span><span>Minimum 10 years (required)</span></span></span></p><br> <p><span><span><span>Minimum 5 years as Charge Nurse</span></span></span></p><br> <p><span><span><span>Minimum 1 year in GCC (preferred)</span></span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Resilience<br>Agility<br>Quality<br>Clinical Decision- Making L3<br>Leadership<br>Inventory Control and Record-Keeping L3<br>Patient Care and Management L3<br>Crisis Management L3<br>Clinical Expertise L3<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Nursing<br><br><br><br> </div>

<p>Core Responsibilities and Accountabilities:<br>Manage the end-to-end chargeback and dispute lifecycle, including case review, evidence validation, submission, representment, pre-arbitration and closure. Monitor case deadlines and ensure chargeback actions are completed within applicable payment-scheme timeframes and internal service standards. Review transaction data, supporting documents and customer claims to determine the correct dispute reason and required action. Perform daily clearing and settlement activities for card transactions and verify the accurate movement of funds. Reconcile settlement files, bank accounts, general-ledger entries, and scheme reports; investigate and resolve breaks, mismatches, and aged items. Coordinate with Finance, Operations, Technology, Risk, Fraud, Customer Service, merchants, processors, and other relevant parties to resolve exceptions. Monitor fees, reversals, adjustments, reject items and operational losses, and escalate material issues promptly. Maintain accurate case records, reconciliation logs, supporting evidence, and audit-ready documentation. Prepare daily, weekly, and monthly reporting on dispute volumes, recovery outcomes, outstanding cases, settlement breaks, ageing, and root causes. Identify process gaps and recurring issues, recommend practical improvements and support implementation of agreed controls. Develop or update operating procedures, checklists and process documentation for chargeback and settlement activities. Provide knowledge transfer and practical coaching to the client bank team members during the assignment.</p> <p>Knowledge and Experience:<br>5-8 years' hands-on experience in chargebacks, card disputes, clearing and settlement within a bank, payment processor, fintech, or card-services environment. Practical understanding of issuer and/or acquirer dispute operations and the full card-transaction lifecycle. Experience investigating settlement differences and performing financial reconciliations. Working knowledge of international card-scheme rules, dispute reason codes, evidence requirements, and processing timelines. Ability to interpret transaction files, operational reports, scheme reports and general-ledger entries. Strong attention to detail, numerical accuracy, ownership, and follow-through. Proficiency in Microsoft Excel and operational reporting; experience with dispute-management, card-processing or reconciliation platforms is an advantage.</p> <p>Mandatory Skills:<br>Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred). Previous experience within Banking, Digital Payment &amp; Card solutions, or the FinTech industry. Regional experience, including working in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</p> <p>Preferred Skills:<br>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Mandatory Skills: Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred).</li> <li>Previous experience within Banking, Digital Payment &amp; Card solutions, or the FinTech industry.</li> <li>Regional experience, including working in a faced-paced matrix organisation.</li> <li>Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</li> <li>Preferred Skills: The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li> <li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li> <li>An understanding of regional regulations across financial services or payment networks.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The HR Operations Officer is responsible to coordinate and support the development and delivery of effective HR programs as well as administrative functions in various personnel policies that affect people at work such as work conditions, performance management, equal opportunities, absence management and grievance procedures to ensure effective service and encourage harmonious industrial relations in the organization.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Coordinate in the development, delivery and evaluation of HR programs and implementation of an annual corporate training plan and budget.</p><br> <p>Develop and maintain training material to the highest standards for internal and external courses.</p><br> <p> Provide information and assistance to all employees on human resources related issues.</p><br> <p>Maintain human resource databases to ensure correct recording of all staff and employment-related information as required.</p><br> <p>Coordinate and maintain the Human Resources personnel filing systems</p><br> <p>Ensure to properly explain the policies of procedures of the Company to employees whenever issues arise.</p><br> <p>Ensure that all transactions done on daily basis conforms to the approved forms and undergo to the right process.</p><br> <p>Ensure to promote HR Code of Ethics at all times.</p><br> <p>Ensure equal employment opportunity and treatment for all employees and 0% discrimination.</p><br> <p>Prepare employee’s requests and give primary assistance in order to ensure proper service is rendered to employees.</p><br> <p>Ensure to prepare employees requests and release it in compliance to the approved time frame for such request.</p><br> <p>Ensure proper guidance to employees by giving information and necessary assistance on daily basis. Ensure professionalism in all dealings with the employees.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficient in HR information systems.</p><br> <p>Knowledge of HR policies and employment laws.</p><br> <p>Service-oriented approach in assisting employees.</p><br> <p>Adherence to ethical standards in HR operations.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Leadership<br>Resilience<br>Quality<br>Employee Relations L2<br>SAP ERP Human Resources L2<br>Employee Records Maintenance L2<br>Grievance Procedures L2<br>Human Resources Policies and Procedures L2<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Human Resource or Business Administration<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li> <li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li> <li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li> <li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li> <li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li> <li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li> <li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li> <li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li> <li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li> <li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li> <li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li> <li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li> <li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li> <li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li> <li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li> <li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li> <li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li> <li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li> <li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li> <li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li> <li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li> <li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li> <li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li> <li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li> <li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li> <li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li> <li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li> <li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li> <li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Project Manager (PM) and direct supervision of the MRRM Senior Project Associate and DA National Officer (NO), the successful candidate will be responsible and accountable for assisting the MRRM / Senior Project Associate and National Officer on a wide-range of issues associated with development and implementation of the Direct Assistance/Migrant Resource and Response Mechanism (MRRM/DA) activities in Qatroun.</p><p>Act as the focal point to support the MRRM/DA Senior Project Associate in the coordination of the (mobile and non-mobile) teams' activities related to MRRM/DA in the Area of Responsibility (AOR) in addition to the administrative related issues. Support in monitoring the implementation of activities and ensuring the timely delivery of MRRM/DA services in the targeted locations in Qatroun. Monitor and verify the data collected related to migrants/beneficiaries' registration and profiling, services provided (including distribution of NFIs, food kits, Hygiene kits etc.) and ensure proper tracking and reporting on regular basis in coordination with the Information management (IM) assistant and the MRRM/DA Senior Project Associate. Support in the field activities reporting and send regular updates to the MRRM/DA Senior Project Associate and IM assistant as requested by the supervisor. In coordination with the MRRM/DA Senior Project Associate and the MRRM/DA communication and community engagement staff, support the dissemination of the information awareness raising activities. Support in the organization of community-based activities that promote to the Community Engagement and Two-Way Communications between migrants and host community. Support the coordination with the various IOM Units (Health, VHR, DTM, MHPSS, LMI and Protection and CT) working in Qatroun to ensure appropriate assistance to vulnerable migrants. Support the MRRM/DA Senior Project Associate and NO in the development of partnerships with local actors including local government actors, embassies and other UN and I/NGOs partners working in these locations to maintain proper coordination of the activities implemented and avoid any duplication and to facilitate any referrals for support. Support the MRRM/DA media and communication Assistant in preparing the visibility materials and collecting all the photos of relevant activities, including the interest stories and quotes from the beneficiaries and other stakeholders. Ensure proper monitoring of the staff's performance under his/her direct supervision and support in their training and capacity building as required. Assist in informal translation of project related documents (English and Arabic) and interpretation in and out the office. Ensure gender mainstreaming throughout activities, addressing protection, social, environmental and other relevant cross-cutting concerns Perform such other duties as may be assigned Project reporting MRRM/DA Senior Project Associate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Key competencies</h2><p>The incumbent is expected to demonstrate the following values and competencies:</p><p>Values - all IOM/CTG staff members must abide by and demonstrate these three values:</p><ul><li>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</li><li>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><h2>Core Competencies behavioural indicators level 3</h2><ul><li>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</li><li>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators level 3</h2><ul><li>Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization s vision; assists others to realize and develop their potential.</li><li>Empowering others &amp; building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.</li><li>Strategic thinking and vision: works strategically to realize the Organization s goals and communicates a clear strategic direction</li></ul><p>Team management there's a management responsibility in this role</p><p>Further information</p><p>Good knowledge of the broad range of migration related issues in Libya Creative and solution oriented. Knowledge of Microsoft office tools</p><p></p></section>

<p><br></p><p><strong>Role objectives</strong></p><p>Under the supervision of Our client the consultant will undertake the following tasks:</p><p><strong>A. Beneficiary Intake and Referral Support</strong></p><ul><li>Serve as the primary community focal point for beneficiaries accessing the referral mechanism;</li><li>Conduct intake meetings with families of missing persons in a confidential and victim-centred manner;</li><li>Assist beneficiaries in completing complaint, intake, consent, and referral forms;</li><li>Identify legal, psychosocial, protection, and administrative needs of beneficiaries;</li><li>Conduct preliminary risk and vulnerability assessments and identify urgent protection concerns;</li><li>Refer beneficiaries to designated lawyers and MHPSS providers in accordance with agreed referral procedures (SoPs) ;</li><li>Ensure regular referral follow-up with beneficiaries and service providers regarding ongoing referrals;</li><li>Maintain anonymized referral tracking records for monitoring purposes.</li></ul><p>The consultant shall support referral follow-up and coordination only and shall not provide legal advice, psychosocial counselling, forensic services, or case management.</p><p><strong>B. Coordination with Lawyers and MHPSS Providers</strong></p><ul><li>Coordinate appointments and meetings between beneficiaries and legal/MHPSS service providers;</li><li>Facilitate visits and missions of lawyers, MHPSS experts, and project teams to Tarhuna;</li><li>Support logistical and community coordination for legal awareness sessions, consultations, and outreach activities;</li><li>Ensure timely communication between beneficiaries, lawyers, MHPSS providers, and UNDP;</li><li>Flag urgent or sensitive cases requiring immediate attention.</li></ul><p><strong>C. Community Outreach and Awareness</strong></p><ul><li>Support a localized awareness campaign to inform families about available support services and referral pathways;</li><li>Support awareness-raising activities related to legal rights, available services, and access procedures;</li><li>Facilitate community meetings and engagement sessions with families, Our client and local stakeholders;</li><li>Support dissemination of communication and awareness materials developed under the project.</li></ul><p><strong>D. Reporting and Documentation</strong></p><ul><li>Prepare monthly activity and case coordination reports;</li><li>Maintain anonymized data and referral statistics in line with confidentiality protocols;</li><li>Document key challenges, trends, risks, and lessons learned from implementation;</li><li>Contribute to improving referral procedures and operational tools based on field experience.</li></ul><p>Project reporting</p><p>The Contractor is expected to continuously liaise with the Project Team, and update them on progress, or any complications during the process.</p><p>Key competencies</p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p>