مراقب وثائق

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><b><span >Overview of position</span><span > </span></b></div><div><span >In January 2023, Our client launched its new three-year project on “Strengthening the rule of law and justice in Libya”, contributing to peace, stability, and an inclusive social contract for Libya. With targeted, country-wide activities, Our client contributes to increasing access to justice and the delivery or responsive and accountable justice and security services for all living in Libya. The project focuses on three outputs: i) continue to enhance the capacities of institutions to deliver justice services, ii) partner with local government actors to strengthen justice and fight impunity at the community/municipal level, and iii) support CSOs and universities in service delivery. The project is aligned with Our clients new country program and the UN Strategic Cooperation Development Framework (UNSCDF) 2023-2025 and invests in long-term partnerships and robust monitoring and evaluation to ensure sustainable results, prioritization of those most in need, and value for money.</span></div><div><span ><br></span></div><div><span >Our client conducts outcomes, portfolio and programme/project evaluations at different stages of the Country programme to capture and demonstrate evaluative evidence of Our client’s contributions to development results at the country level, as well as to programme-specific objectives and goals. To this end, Our client will carry out an independent final evaluation within the overall provisions contained in the Our client Evaluation Policy.</span></div><div><span ><br></span></div><div><span >&nbsp;The purpose of the final evaluation is (1) to assess the overall results and impact of the project and (2) to serve as an accountability for donors and stakeholders, including beneficiaries. The evaluationwill identify what has been working and what has not and the factors behind them. The evaluation will also draw lessons learned and best practices that may be considered for future programming. The evaluation findings and results will be disseminated to and shared with relevant stakeholders,including donors and government partners, and communicated to project beneficiaries.</span></div><div><span >The independent final evaluation will cover the beginning of the project up to the day of evaluation, August 2026. It will cover all project outputs, activities and processes including conceptualization, design, implementation, monitoring, reporting, and evaluation of results in consultation with all project stakeholders. The evaluation will focus on the support the project has been providing many different fronts on the Missing Persons file in Libya, from institutional strengthening and capacity building for relevant government officials to enabling an environment where rule of laws and human rights are upheld, while bringing justice and responsive services closer to the families of missing persons, as per the project document. The geographic location of the project covers the West, East and South of Libya. As the implementation progressed, the project focuses on two pilot areas, Tawergha and Tarhuna in the West. The scope of the evaluation is expected, but not limited to, to be in the areas&nbsp;</span></div><div><span ><br></span></div><div><span ><b>Role objectives<span > </span></b></span></div><div><span >The evaluation team is expected to deliver the following products:</span></div><div><span ><br></span></div><div><span ><br></span></div><div><span ><br></span></div><div><span >a. Evaluation Inception Report. An inception report is the result of preliminary discussion between the project team and the desk review of the relevant documents. The inception report must be produced before any further evaluation activities, such as interviews and field visits. The inception report should include an elaborated workplan of the evaluation process together with the timeline as accurate as possible. Also, an evaluation matrix that maps out all project stakeholders for data collection, the evaluation design and methodology to approach stakeholders including how cross cutting issues will be addressed, theory of change review. Please see ANNEX F for evaluation matrix template. The inception report should be between 10-15 pages.</span></div><div><span >&nbsp;</span></div><div><span ><br></span></div><div><span >b. Evaluation Debriefings. The evaluation team is expected to provide evaluation debriefing as required to the national counterparts (and other government partners if necessary), our client, donors, and other relevant stakeholders.</span></div><div><span >&nbsp;</span></div><div><span ><br></span></div><div><span >c. Draft Evaluation Report. Following the activities done by the evaluation team collecting data and evidence, a draft report is expected to be submitted to our clientand UNSMIL for comments and feedback. It should be between 40- 60 pages. Please refer to ANNEX G for the outline of the report. The draft report should comply with the our client quality requirements.</span></div><div><span >&nbsp;</span></div><div><span ><br></span></div><div><span >d. Evaluation Report Audit Trail. The project team and other relevant stakeholders are expected to provide comments on the draft evaluation report. The comments and feedback will be compiled in one document (audit trail) where the evaluation team is to address them. The response to the comments by the evaluation team must also be retained.</span></div><div><span >&nbsp;</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies - Demonstrated ethical standards with the ability to maintain impartiality during evaluation. - Demonstrates integrity and fairness by modelling UN values. - Demonstrates professional competence and is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. - Excellent cultural, gender, age, and nationality sensitivity and ability to work with people from different backgrounds. - Ability to work with minimal supervision, taking own initiative and control to implement tasks - Ability to deal with multi-stakeholder groups - Excellent interpersonal and communication skills (written and verbal) - Strong analytical and reporting skills with the ability to conceptualize, articulate, and present (written and verbal) about rule of law, justice, and security within the development context. - Proven experience in conducting remote evaluations and using technology (Zoom, MS Teams, etc) - Experience using range of quantitative and qualitative data gathering techniques to assess programme/project results at individual, institutional, sector and policy level - Experience in data analysis methods and tools - Solid knowledge and experience in applying human rights-based approach and Gender and Social Inclusion (GESI) in the evaluation - Demonstrated experience in working with international development organization. Experience with the UN agencies is preferable. - Working knowledge of Libya, particularly in the rule of law, justice, and security sector within development context, including understanding of Libyan Government programme, strategies, and policies on the sector would be an asset Team management This role does not require team management skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>JOB DUTIES:<br></b><br> Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods<br><br> Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance <br><br> Monitor inventory levels and coordinate with procurement for timely replenishments<br><br> Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency<br><br> Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy<br><br> Enforce health, safety, and security procedures in line with company and regulatory standards<br><br> Manage goods receiving and delivery (for external clients or delivery department)<br><br> Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team.<br><br> Coordinate with procurement department concerning goods PO and arrival.<br><br> Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation.<br><br> Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments<br><br> Track KPIs and prepare regular warehouse performance reports with action plans for improvement<br><br> Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus)<br><br> Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability<br><br> <br>EDUCATION &amp; SKILLS:<br><br> Bachelor s degree in Business Administration, Logistics, or related field (preferred)<br><br> Minimum of 5 7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role<br><br> Strong knowledge of inventory management, warehouse systems, and stock control procedures<br><br> Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools<br><br> Strong leadership, organizational, and problem-solving skills<br><br> Good understanding of warehouse health and safety regulations<br><br> Excellent communication skills in Arabic and English; French is an advantage<br><br> Fluency in Arabic and English; French is an advantage<br><br> <br>WORKING HOURS:<br><br>Monday to Saturday from 8:00am till 5:00 pm</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit Project reporting Protection Officer (Mig Returns &amp; Reintg), P3</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (PXD), the Protection Assistant (Assessment and Referrals) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Overview of position Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally.</span></p><p>Role objectives Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on. Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities. When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time. Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time. Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions). Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies. Provide psychosocial support to the members of the migrant community Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,) Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach. Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level. Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly. Make necessary referral to other units, programs, and departments within IOM and to other stakeholders. Travel to any location as requested by the direct supervisor when/where necessary. Conduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities. Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner. Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents. Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary. Attend meetings both programmatic and Technical on regular basis. Submit weekly and monthly reports documents all activities and services provided. Undertake any other duty as may be assigned by the senior MHPSS assistant and PM Project reporting MHPSS Project Manager</p><p>Key competencies Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies behavioural indicators level 3 Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Team management No team management responsibilities in this role Further information Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Result of Service The report prepared should be in Arabic and in electronic format. The report submitted should not be less than 30 pages. A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically updated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and GIA permission. The content of the generated document shall be the sole property of ESCWA. Work Location Remote Expected duration 16 weeks Duties and Responsibilities GENERAL SCOPE Blockchain represents today one of the foundational digital technologies for advancing sustainable development and achieving the Sustainable Development Goals (SDGs). Blockchain can revolutionize processes in various areas, from finance to trade and from government public services to humanitarian work, with strong potential to accelerate SDG progress if aligned with national priorities . Blockchain introduces new systems of trust and exchange, enhancing transparency, accountability and efficiency in areas such as supply chains, financial inclusion, identity systems and aid delivery. It enables sustainable infrastructure investment by improving visibility of climate-related actions, aligning stakeholders and facilitating financing for low carbon development. Globally, blockchain is expected to drive profound digital transformation across economic systems, governance structures and international collaboration. Blockchain will reshape how businesses, governments and societies interact, particularly in trade facilitation, supply-chain transparency, digital identity and cross border financial systems. It could transform social interaction, public institutions and economic models, affecting countries ability to pursue sustainable development pathways and participate in global value chains. Regionally, its impact is closely tied to digital transformation agendas and governance reforms. It empowers the development of smart sustainable cities and digital economies, covering sectors such as energy, health, and transportation. Two widely cited cases illustrate the practical value of blockchain. First, Estonia represents a leading global example of blockchain-enabled digital government: the country uses blockchain to protect national data systems and ensure integrity across services such as healthcare, property registries and legal records, enabling secure, efficient and trusted e-Government services . Second, the United Arab Emirates (UAE) provides a prominent case supported by the World Economic Forum (WEF) . Through initiatives like the Dubai Blockchain Strategy and multiple public and private sector applications, blockchain has been deployed in areas such as trade facilitation, payments, health services and secure data exchange, supported by strong governance frameworks and multi stakeholder collaboration For Libya, developing a coherent blockchain policy is essential to capture these opportunities while managing risks. Integrating blockchain into developed systems could strengthen public administration, reduce corruption risks, and improve service delivery. This would contribute to inclusive and sustainable development rather than fragmented or high risk deployment. The General Information Authority (GIA) in Libya requested the technical assistance of ESCWA to develop the national blockchain policy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the national blockchain policy to the Authority. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the blockchain policy. To produce the draft policy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Libya related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to blockchain policies and frameworks (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with GIA, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Prepare the needed policy based on international and regional best practices, gap analysis, national needs (SWOT analysis); 6. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 7. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and GIA. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desirable. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience and research in the domain of digital technologies is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Previous experience with blockchain policies and frameworks is desirable. Languages English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic and English is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp;amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>

<p><br></p><p><strong>Role objectives</strong></p><p>Under the supervision of Our client the consultant will undertake the following tasks:</p><p><strong>A. Beneficiary Intake and Referral Support</strong></p><ul><li>Serve as the primary community focal point for beneficiaries accessing the referral mechanism;</li><li>Conduct intake meetings with families of missing persons in a confidential and victim-centred manner;</li><li>Assist beneficiaries in completing complaint, intake, consent, and referral forms;</li><li>Identify legal, psychosocial, protection, and administrative needs of beneficiaries;</li><li>Conduct preliminary risk and vulnerability assessments and identify urgent protection concerns;</li><li>Refer beneficiaries to designated lawyers and MHPSS providers in accordance with agreed referral procedures (SoPs) ;</li><li>Ensure regular referral follow-up with beneficiaries and service providers regarding ongoing referrals;</li><li>Maintain anonymized referral tracking records for monitoring purposes.</li></ul><p>The consultant shall support referral follow-up and coordination only and shall not provide legal advice, psychosocial counselling, forensic services, or case management.</p><p><strong>B. Coordination with Lawyers and MHPSS Providers</strong></p><ul><li>Coordinate appointments and meetings between beneficiaries and legal/MHPSS service providers;</li><li>Facilitate visits and missions of lawyers, MHPSS experts, and project teams to Tarhuna;</li><li>Support logistical and community coordination for legal awareness sessions, consultations, and outreach activities;</li><li>Ensure timely communication between beneficiaries, lawyers, MHPSS providers, and UNDP;</li><li>Flag urgent or sensitive cases requiring immediate attention.</li></ul><p><strong>C. Community Outreach and Awareness</strong></p><ul><li>Support a localized awareness campaign to inform families about available support services and referral pathways;</li><li>Support awareness-raising activities related to legal rights, available services, and access procedures;</li><li>Facilitate community meetings and engagement sessions with families, Our client and local stakeholders;</li><li>Support dissemination of communication and awareness materials developed under the project.</li></ul><p><strong>D. Reporting and Documentation</strong></p><ul><li>Prepare monthly activity and case coordination reports;</li><li>Maintain anonymized data and referral statistics in line with confidentiality protocols;</li><li>Document key challenges, trends, risks, and lessons learned from implementation;</li><li>Contribute to improving referral procedures and operational tools based on field experience.</li></ul><p>Project reporting</p><p>The Contractor is expected to continuously liaise with the Project Team, and update them on progress, or any complications during the process.</p><p>Key competencies</p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Result of Service<br>1. Background information note and list of indicators and associated datasets on the food systems in Libya<br>2. Results of online survey for stakeholder consultation<br>3. Contribution to the preparation of the national stakeholder dialogue (agenda, draft national food systems pathway outline)<br>4. Contribute to national food systems dialogue and prepare dialogue report<br>5. Final Draft food systems transformation pathway</p><p>Work Location Remotely<br>Expected duration 2 months</p><p>Duties and Responsibilities</p><p>Background</p><p>Since 2021, countries in the Arab region have been engaged in the global food systems transformation process launched at the UN Food Systems Summit, convened by the UN Secretary-General to accelerate progress across all 17 Sustainable Development Goals (SDGs) through a food systems approach. By highlighting the interconnectedness of food systems with challenges such as hunger, climate change, poverty, and inequality, the Summit led countries to develop national food systems transformation pathways under the leadership of appointed National Convenors.</p><p>Objective</p><p>The consultant will support the preparation of the national food systems transformation pathway of Libya. This will include assessing the current state of food systems, mapping key stakeholders, supporting the organization of a structured consultation, and translating agreed priorities into a draft pathway document in coordination with the National Food Systems Focal Point in the Government of Libya and ESCWA. In doing so, the consultant will draw upon ongoing regional initiatives on food systems transformation and ensure close alignment with regional consultation processes and timelines. The consultant, in close coordination with the National Food Systems Focal Point of Libya, will ensure that national priorities are clearly articulated and fed into regional processes, while maintaining coordination and feedback between national and regional levels.</p><p>Main Responsibilities</p><p>Deliverables 1: Prepare food systems background note on Libya, which includes draft list of food systems indicators of relevance to Libya and relevant climate change parameters drawing on existing ESCWA knowledge products. Solicit feedback and draft note and secure agreement on list of indicators to include to inform national food systems pathways development Collect data on agreed list of indicators and elaborate background note</p><p>Deliverables 2: Prepare online survey to identify key food systems challenges and transformation priorities in Libya and disseminate it to relevant stakeholders across food systems sectors. Analyse survey results. Prepare PowerPoint presentation of background note and survey results for national dialogue</p><p>Deliverable 3: Identify list of national food system stakeholder institutions Contribute to the organization of the national food systems dialogue, including preparation of meeting agenda and identification of national food systems stakeholder invitees under the leadership of the National Food Systems Convenor. Propose outline of National Food Systems Pathways Report, drawing on global and regional experiences Deliver presentation(s) during the national dialogue. Support the National Food Systems Focal Point in Libya in preparing for participation in the 4th Arab Regional Meeting for Food Systems Transformation and ensure that relevant outcomes from the regional meeting are reflected in the national dialogue.</p><p>Deliverable 4: Draft the national food systems dialogue report that include national food systems pathway outline based on consultation outcomes, with annexed meeting agenda and list of participants (with email addresses). Finalize the dialogue report based on feedback received.</p><p>Deliverable 5: Draft preliminary national food systems pathway based on background note, consultation outcomes, and discussions with National Food Systems Convener and ESCWA. Finalize draft national food systems pathway based on feedback received.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications/special skills</h2><p>Master's degree or higher in food security/food systems, economics, public policy, agriculture, climate change, sustainable development or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</p><p>At least 10 years of experience related to food systems, climate change and/or sustainable development planning is required.</p><p>Strong analytical and writing skills is desirable.</p><p>Excellent communication and interpersonal skills are desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic are required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a Senior Production Engineer (Mid-Career) to support the Product and Service Delivery (PSD) team in delivering safe, efficient, and reliable products and services to our customers in Libya. The role focuses on developing and delivering optimized technical job designs, providing real-time operational support, managing risk, and driving continuous improvement initiatives across Product Lines. The Senior Production Engineer is also responsible for cost optimization through COSD (Cost of Service Delivery) and applying lessons learned to improve future job designs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and deliver optimized technical job designs for assigned Product Lines</li><li>Ensure safe, efficient, and reliable service delivery in support of PSD operations</li><li>Identify and implement innovative and cost-effective techniques to improve performance</li><li>Explore opportunities for value-added products and services</li><li>Provide technical support throughout the service delivery lifecycle, including real-time operational support</li><li>Communicate the value of technologies and technical interpretations to customers and internal stakeholders</li><li>Collaborate with subject matter experts to optimize technical designs and mitigate operational risks</li><li>Support OU PSD and/or PSD Managers during the execution phase, adapting designs to changes in job parameters, resource availability, or service quality incidents</li><li>Assist in incident response, recovery, and investigation, ensuring lessons learned are captured and applied</li><li>Support multiple Product Line operations through collaborative and optimized job designs</li><li>Assist Sales and Commercial teams in evaluating technical feasibility and tender submissions</li><li>Analyze job execution versus design and formally document lessons learned, best practices, and optimization opportunities</li><li>Contribute to COSD management and resource optimization</li></ul><p><strong>What We Offer</strong></p><ul><li>Senior technical role with direct impact on production performance and service quality</li><li>Exposure to complex and challenging operations in Libya</li><li>Opportunities for professional growth and technical leadership development</li><li>Safety-focused, collaborative, and performance-driven work environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor s degree in Petroleum Engineering, Mechanical Engineering, or a related engineering discipline</li><li>Mid-career experience in production engineering, service delivery, or oilfield operations</li><li>Strong knowledge of technical job design, risk management, and operational execution</li><li>Proven ability to support field operations and real-time decision-making</li><li>Strong analytical, problem-solving, and communication skills</li><li>Ability to work effectively in a dynamic, field-oriented environment in Libya</li></ul><p></p></section>

<p>The successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities under emergency response linked to Sudanese community in Libya.</p><p>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</p><p>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</p><p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</p><p>Provide psychological First aid within search and rescue operations.</p><p>Provide remote psychosocial support when needed.</p><p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p><p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p><p>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p><p>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p><p>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p><p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p><p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</p><p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p><p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p><p>Work on creating a system for proper documentation.</p><p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p><p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p><p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p><p>Travel to any location as requested by the direct supervisor when/where necessary.</p><p>Attend meetings both programmatic and technical on regular basis.</p><p>Liaise closely with the mental health professional to better follow up on cases.</p><p>Submit weekly and monthly reports documents all activities and services provided.</p><p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</p><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management No managerial responsibility in this team</p><p>Further information</p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work</li><li>Skilled at developing culturally relevant psychotherapeutic interventions</li><li>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings</li><li>Knowledgeable on the psychosocial impact of forced displacement.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>In the usual norms, Protection from Violence (PfV) is a separate core competency (CC), however in the current context of Libya, PfV will be initiated under Information, counselling and legal assistance (ICLA) CC. This situation might change in the future.&nbsp; The following is a brief description of the role.</span></p><br><p><span><u>Generic responsibilities&nbsp;</u></span></p><br><p><span>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</span></p><br><ol><li><p><span>Ensure compliance with NRC policies, guidelines and standards.</span></p><br></li><li><p><span>Ensure compliance with Protection from Violence and ICLA Core Competencies (CC) strategy, tools, handbooks, guidelines and standards.</span></p><br></li><li><p><span>Protection from Violence specific technical responsibility for implementation of technical activities of CC project(s).</span></p><br></li><li><p><span>Specific technical responsibility for tracking of financial expenditures for technical activities of CC project(s).&nbsp;</span></p><br></li><li><p><span>Specific technical responsibility for the quality control and monitoring of project activities.</span></p><br></li><li><p><span>Specific technical responsibility for project documentation of technical activities of CC project(s).</span></p><br></li><li><p><span>Provide specific technical support and capacity building towards project staff.</span></p><br></li><li><p><span>Provide specific technical analysis and feedback to NRC representatives in coordination forums.</span></p><br></li><li><p><span>Assess, promote and document ideas for technical improvement and further programme development options.</span></p><br></li><li><p><span>Ensure that projects target beneficiaries most in need and explore and asses new and better ways to assist.</span></p><br></li><li><p><span>Promote the rights of IDPs/returnees/refugees in line with the advocacy strategy.</span></p><br></li></ol><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><p>Technical tools and decisions</p><ul><li>Finalize, with BSC and our client Libya, all MICS Plus survey tools, CATI questionnaires, protocols and technical documentation (sample design, questionnaire drafting/revision, tabulation plans).</li><li>Support implementation of key technical decisions across all phases: sample design, CATI system preparation and testing, training, data collection, processing, quality assurance, analysis, reporting and dissemination.</li><li>Facilitate technical reviews by sampling, data-processing and household-survey experts at key stages, ensuring feedback is documented and incorporated.</li></ul><p>Fieldwork, data and analysis</p><ul><li>Support training of CATI interviewers and supervisors (call handling, respondent protocols, quality control, use of the digital data collection system).</li><li>Provide close monitoring and technical support during the initial days of each data collection round to ensure operational readiness and adherence to protocols.</li><li>Process and review incoming data with the BSC MICS Plus team timely quality checks, correction of data issues and documentation of data-quality findings.</li><li>Develop tabulation programmes, indicator tables and analysis outputs with the BSC data- processing team and our client in Libya.</li></ul><p>Coordination, reporting and archiving</p><ul><li>Provide technical and managerial support to BSC in the day-to-day running of MICS Plus, and coordination/supervisory support to the BSC data-processing and CATI data-collection teams during active data collection.</li><li>Maintain regular communication with our client in Libya and BSC; support UNICEF HQ/RO/CO MICS consultants and experts.</li><li>Support data interpretation sessions, stakeholder dissemination workshops and communication events; document lessons learned, bottlenecks and good practices.</li><li>Ensure proper archiving of all MICS Plus tools and products, and prepare a comprehensive final process report on the setup, implementation, results, challenges and recommendations for institutionalizing high-frequency data systems within BSC.</li></ul><p>Additional and cross-cutting support</p><ul><li>MICS7 Libya finalization support quality review and finalization of the survey report and prepare GIS-based outputs (maps and geospatial visualizations of key indicators).</li><li>MODA / multidimensional child poverty provide coordination and support to the MODA consultant conducting the analysis (using MICS7 and, where relevant, MICS Plus data): facilitate access to datasets/documentation, coordinate between BSC, UNICEF Libya and the MODA consultant, and support review and finalization of outputs.</li><li>Programme monitoring follow up with our client in Libya sections and partners on results reportin in eTools (incl. PCA/partnership progress) and support data collection from sections/partners via ActivityInfo (form design/adjustment, data-quality checks, consolidation).</li><li>Other monitoring tasks as required by the PME Section (field-monitoring support, dataconsolidation, dashboards)</li></ul><p>Project reporting</p><p>Reports to our client's Libya Country Office (PME Section), collaborating with the our clients Regional Office and HQ MICS teams and with BSC focal persons. Regular implementation updates to our client in Libya, with increased frequency during data collection, data processing and reporting.</p><p>Stage deliverables submitted per the delivery schedule</p><ul><li>Comprehensive final process report and full documentation archive at the end of the assignment.</li><li>MICS7 Libya final report and GIS outputs finalized.</li><li>MODA coordination and support provided; MODA outputs reviewed and finalized with the MODA consultant.</li><li>Ongoing programme monitoring support eTools reporting follow-up and ActivityInfo data collection/consolidation (within the overall fee).</li></ul><p>Key competencies</p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li></ul><p>Team management</p><p>Provides coordination and supervisory support to the BSC MICS Plus team (data-processing team and CATI data-collection team), particularly during active data collection. This is a technical coordination role, not a our clients line-management position.</p><p>Further information</p><p>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys. Experience in data analysis, tabulation, survey reporting or dashboard preparation. Experience coordinating with government counterparts, vendors or technical teams. Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset). Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li><li>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys.</li><li>Experience in data analysis, tabulation, survey reporting or dashboard preparation.</li><li>Experience coordinating with government counterparts, vendors or technical teams.</li><li>Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset).</li><li>Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Hiring Company</strong><p>Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp;amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:40 PM.</p><br></li><li><p><strong>Location:</strong>Tripoli.</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives.</p><br></li></ul><p>#LI-DNP</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp;amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Result of Service The report prepared should be in Arabic and in electronic format. The report submitted should not be less than 30 pages. A 2 to 4 pages executive summary of the report. The completed parts should be edited and saved in MS-Word (*.docx file) or an alternate compatible format. PDF format will not be accepted. It should include a table of contents to be automatically upndated followed by a list of all tables and figures. The various parts should be submitted in electronic form and sent to the email address of the designated focal point. Attention is kindly drawn to the need to ensure that the final draft of the outputs be thoroughly reviewed prior to submission and to indicate the sources of tables and diagrams. References to reports and other substantive material should be clearly indicated within the text and noted at the end. It is also essential to send, with the completed output, photocopies or scans of at least the first page of books, reports and bulletins, used as reference material as well as copies of the pages quoted. The content of the generated document shall be the sole property of ESCWA. The consultant shall keep in mind that UN-ESCWA routinely checks all deliverables for plagiarism, using readily available electronic tools. All previously published content, even if written by the selected consultant, must be clearly referenced where required within the text and end-noted at the end of the study. The report submitted by the consultant must not contain quoted and/or previously published text equalling more than 20 per cent of the total number of pages. The consultant shall not publish or announce or reveal the content of the report, partly or entirely, on social media or any other public channel, without ESCWA and GIA permission. The content of the generated document shall be the sole property of ESCWA. Work Location Remote Expected duration 16 weeks Duties and Responsibilities GENERAL SCOPE Digital identity (e-ID) is increasingly recognized as a foundational enabler of sustainable development because it underpins access to services, rights, and economic participation. The UN Sustainable Development Goals explicitly include legal identity for all (SDG 16.9), highlighting its role in inclusion and governance. In fact, e-ID allows individuals to securely prove their identity in digital environments, which improves access to healthcare, education, financial services, and social protection while reducing costs and improving efficiency in delivery. Identity verification is also essential for the resilience of societies and economies. Well-governed digital identity systems are now viewed as critical digital public infrastructure necessary for long-term sustainability and trust in digital transformation . Globally, the impact of e-ID is transformative but uneven. The World Economic Forum (WEF) highlights that around 850 million people still lack legal identification, limiting their ability to participate fully in society and the economy. Expanding digital identity systems can significantly improve inclusion, enabling access to digital services, financial systems, and labor markets while enhancing privacy and user control when properly designed. Regionally, especially in developing economies, e-ID is expected to accelerate digital economies and public sector efficiency; however, gaps in infrastructure, governance, and interoperability remain major barriers. Evidence also shows that lack of ID restricts access to essentials such as mobile connectivity, banking, healthcare, and voting, demonstrating the broad socio-economic consequences of identity exclusion. Two widely cited global success cases are Estonia and India. Estonia s e-ID is considered a global benchmark, where over 99% of public services are accessible online and citizens use digital identity for voting, healthcare, taxation, and business, demonstrating how e-ID can anchor a fully digital society . Its success is grounded in strong legal frameworks, interoperability, and universal adoption. Another example is India s Aadhaar system , which has enabled large-scale inclusion in financial services and targeted welfare delivery. These cases illustrate that successful e-ID systems combine policy, technology, and governance to drive adoption and trust . For Libya, developing a robust e-ID policy is critical to advancing its digital transformation agenda and overcoming governance and service delivery challenges. Given Libya s high internet penetration, a clear, comprehensive e-ID policy would strengthen trust, improve interoperability across government services, and address gaps in data protection and digital governance. The General Information Authority (GIA) in Libya requested the technical assistance of ESCWA to develop the national digital identity policy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the digital identity policy to the GIA. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the digital identity policy. To produce the draft policy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Libya related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to digital identity policies and frameworks (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with GIA, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Prepare the needed digital identity policy based on international and regional best practices, gap analysis, national needs (SWOT analysis); 6. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 7. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and GIA. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience and research in the domain of digital technologies is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital identity plans is desirable. English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic and English is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><ul><li>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</li><li>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</li><li>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</li><li>Provide psychological First aid within search and rescue operations.</li><li>Provide remote psychosocial support when needed.</li><li>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</li><li>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</li><li>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</li><li>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</li><li>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</li><li>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</li><li>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</li><li>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</li><li>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</li><li>Work on creating a system for proper documentation.</li><li>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</li><li>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</li><li>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</li><li>Travel to any location as requested by the direct supervisor when/where necessary.</li><li>Attend meetings both programmatic and technical on regular basis.</li><li>Liaise closely with the mental health professional to better follow up on cases.</li><li>Submit weekly and monthly reports documents all activities and services provided.</li><li>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</li></ul><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><ul><li>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</li><li>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><p>Core Competencies behavioural indicators level 3</p><ul><li>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</li><li>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Team management No managerial responsibility in this team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</li><li>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</li><li>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</li><li>Provide psychological First aid within search and rescue operations.</li><li>Provide remote psychosocial support when needed.</li><li>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</li><li>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</li><li>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</li><li>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</li><li>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</li><li>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</li><li>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</li><li>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</li><li>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</li><li>Work on creating a system for proper documentation.</li><li>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</li><li>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</li><li>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</li><li>Travel to any location as requested by the direct supervisor when/where necessary.</li><li>Attend meetings both programmatic and technical on regular basis.</li><li>Liaise closely with the mental health professional to better follow up on cases.</li><li>Submit weekly and monthly reports documents all activities and services provided.</li><li>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</li><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach. </p> Role objectives<br><ul> <li> <p>Provide psychosocial support to the members of the migrant community enrolled in VHR program through providing scheduled activities in living spaces, holding support groups for identified target populations. </p> </li> <li> <p>Also supporting migrants living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks. </p> </li> <li> <p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.</p> </li> <li> <p>Provide remote psychosocial support when needed. </p> </li> <li> <p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p> </li> <li> <p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p> </li> <li> <p> Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p> </li> <li> <p> Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p> When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p> Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p> Work on creating a system for proper documentation.</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p></li><li> </li> </ul> <div> <br> </div> Project reporting<br><p>MHPSS Program Officer </p> Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul> Team management<br><p>No team management responsibility for this role</p> Further information<br><ul> <li> <p> <span>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level</span></p> </li> <li> <p>maintains confidentiality and discretion in appropriate areas of work</p> </li> <li> <p>Skilled at developing culturally relevant psychotherapeutic interventions</p> </li> <li> <p>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings</p> </li> <li> <p>knowledgeable on the psychosocial impact of forced displacement.</p></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS capacity building assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally</p> Role objectives<br><ul> <li> <p>Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members</p> </li> <li> <p>Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content </p> </li> <li> <p>Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. </p> </li> <li> <p>Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach</p> </li> <li> <p>Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events</p> </li> <li> <p>Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations</p> </li> <li> <p>Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on.</p> </li> <li> <p>Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p>When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p> </li> <li> <p>Provide psychosocial support to the members of the migrant community</p> </li> <li> <p>Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,)</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes</p> </li> <li> <p>Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations</p> </li> <li> <p>Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach.</p> </li> <li> <p>Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations</p> </li> <li> <p>Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level.</p> </li> <li> <p>Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly.</p> </li> <li> <p>Make necessary referral to other units, programs, and departments within IOM and to other stakeholders.</p> </li> <li> <p>Travel to any location as requested by the direct supervisor when/where necessary. </p> </li> <li> <p>c<span>onduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</span></p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</p> </li> <li> <p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p> </li> <li> <p>Attend meetings both programmatic and Technical on regular basis.</p> </li> <li> <p>Submit weekly and monthly reports documents all activities and services provided.</p> </li> <li> <p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM. </p> </li> </ul> Project reporting<br><p>MHPSS Project Manager </p> Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>UNDP Libya is supporting national efforts to strengthen institutional resilience, transparency, and public trust through the Transformative Governance in Libya project.</p> <p>UNDP Libya, through the Transformative Governance in Libya Project, is supporting national efforts to strengthen institutional resilience, improve public administration performance, and advance sustainable civil service reform initiatives in Libya.</p> <p>The project aims to support nationally led reform efforts focused on strengthening public administration systems, modernizing civil service management, enhancing institutional effectiveness, and promoting evidence-based policymaking and digital transformation across public institutions.</p> <p>The project interventions focus on supporting the Ministry of Civil Service and relevant national institutions in the following areas:</p> <p> Development and modernization of job descriptions and classification systems.</p> <p> Development of competency frameworks and competency guides.</p> <p> Institutional and functional reviews and reform roadmaps.</p> <p> Human Resource Management Information Systems (HRMIS) and digital transformationinitiatives.</p> <p> Institutional capacity development and training programmes.</p> <p> Development of manuals, operational guidelines, and administrative procedures.</p> <p> Policy dialogue, technical coordination, and institutional reform support.</p> <p> Strengthening governance, accountability, transparency, and public sector performance.</p> <p>To support the implementation of these interventions, UNDP Libya seeks to recruit a National Civil Service Reform Expert to provide technical expertise and advisory support for the implementation of the civil service reform portfolio under the Transformative Governance in Libya project.</p> <p>Under the direct supervision of the Governance and Rule of Law Pillar Team Leader, the Civil Service Reform Expert will lead and technically support the implementation of activities related to public</p> <p>administration reform, institutional modernization, HR systems strengthening, competency frameworks,digital transformation initiatives, and institutional development efforts in close coordination with the</p> <p>Ministry of Civil Service and relevant national stakeholders.</p> <p>The assignment will contribute to strengthening institutional effectiveness, enhancing public administration systems, promoting sustainable reform processes, and improving the efficiency and</p> <p>inclusiveness of public sector institutions in Libya.</p> <p>The objective of the assignment is to provide technical expertise and implementation support for Civil Service Reform and Institutional Development activities under the Transformative Governance in Libya project.</p> <p>The Civil Service Reform Expert will be responsible for supporting the planning, implementation, technical follow-up, coordination, monitoring, and reporting of activities related to institutional reform, public administration modernization, HR systems strengthening, competency frameworks, digital transformation initiatives, and institutional capacity development in close coordination with the Ministry</p> <p>of Civil Service and other national stakeholders.</p><h3>Role objectives</h3><p>The Civil Service Reform Expert will work under the strategic guidance of the Governance and Rule of Law Pillar Team Leader and will be responsible for supporting the implementation of Civil Service Reform activities through the following responsibilities:</p> <p>Civil Service Reform and Institutional Modernization The Civil Service Reform Expert will:</p> <p>a) Lead and oversee the implementation of Civil Service Reform activities in line with the approved AWP, project document, and implementation workplan.</p> <p>b) Spearhead technical support and advisory services related to institutional reform, organizational restructuring, and public administration modernization initiatives.</p> <p>c) Lead institutional and functional review processes and guide the development of reform frameworks, implementation roadmaps, and action plans.</p> <p>d) Direct and support the review and development of administrative procedures, operational manuals, and reform-related documentation.</p> <p>e) Provide strategic direction and technical recommendations related to public administration reform and institutional modernization processes.</p> <p>2. Human Resource Management and HRMIS Support The Civil Service Reform Expert will:</p> <p>a) Guide the technical development and modernization of job descriptions and classification systems.</p> <p>b) support the development of competency frameworks, competency guides, occupational standards, and performance management systems.</p> <p>c) Support Human Resource Management Information Systems (HRMIS) reform processes and coordinate closely with the Digitalization consultant to support the implementation of HRMIS and digital transformation initiatives.</p> <p>d) Lead technical coordination and engagement with the government counterparts, and relevant stakeholders on digital governance and administrative modernization initiatives.</p> <p>Capacity Development and Technical Support The Civil Service Reform Expert will:</p> <p>a) Lead the design and implementation of institutional capacity-building activities, workshops, and technical training programmes.</p> <p>b) Facilitate and steer technical consultations, policy dialogue sessions, and stakeholder engagement activities related to public administration reform.</p> <p>c) Lead the preparation and development of training materials, manuals, operational guidelines, and learning resources.</p> <p>d) Draft guidance manual on the preparation of the annual training plan for the national institutions. </p> <p>Stakeholder Coordination and Policy Dialogue The Civil Service Reform Expert will:</p> <p>a) Lead technical coordination and strategic engagement with the Ministry of Civil Service,government institutions, development partners, and relevant stakeholders.</p> <p>b) Convene and facilitate technical consultations, workshops, and policy dialogue sessions related to public administration reform initiatives.</p> <p>c) Coordinate and provide technical guidance to national and international experts involved in reform initiatives.</p> <p>d) Drive partnership-building and institutional coordination efforts related to public administration reform and governance initiatives.</p><h3><br></h3><ul><li> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience in governance, public administration reform, institutional strengthening, human resource management</p> <p>Excellent organizational, analytical, and communication skills with the ability to manage multiple tasks and meet tight deadlines.</p> <p>Experience in project implementation support, monitoring, reporting, and stakeholder coordination.</p> <p>Experience in organizing consultations, workshops, and capacity-building activitiesspan&gt; br&gt; </p> <p>Experience working with government institutions and stakeholders br&gt; br&gt; br&gt; </p><p></p></section>