وظائف مطور مناهج تعليمية
٢٠ وظائف شاغرة
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<strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>
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<strong>About the Hiring Company</strong><p>Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:40 PM.</p><br></li><li><p><strong>Location:</strong>Tripoli.</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives.</p><br></li></ul><p>#LI-DNP</p><br> </div>
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<strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The ideal candidate should have strong experience in requirements gathering, stakeholder management, FRS preparation, process flows, project governance, and banking domain processes (Retail Banking, Customer Onboarding, Sales, and Customer Service). Hands-on knowledge of Siebel Configuration, Workflows, Integration Framework, and Open UI is required</p><p>Candidates must have expertise in Siebel Tools, eScript, Business Components, Business Services, Workflows, Open UI, Siebel EAI, Integration Framework, REST/SOAP Web Services, SQL, and Oracle Database. Experience in CRM implementation, migration, integration, and enhancement projects is preferred.</p><p>The candidate should have strong expertise in Functional Testing, SIT, Regression Testing, UAT, API Testing, Integration Testing, Test Case Preparation, Defect Tracking, and CRM business process testing. Banking domain experience and familiarity with test management tools are highly preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Exp: 10+ years of experience in Oracle Siebel CRM implementations and end-to-end CRM project management.</p><p>Exp: 5+ years of hands-on experience in Oracle Siebel CRM Development.</p><p>Exp: 5+ years of experience in testing Oracle Siebel CRM applications.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Open data is widely recognized as a foundational enabler of sustainable development because it improves evidence-based decision-making, transparency, and citizen participation. Timely, accessible, and shareable data supports human centered innovation, strengthens public service delivery, and enhances accountability in governance systems. In fact, open government data operationalizes transparency, a core principle of effective governance for achieving the 2030 Agenda, by making public sector information reusable for social and economic value creation. In this context, open data contributes directly to multiple SDGs, including institutional effectiveness (SDG 16), innovation (SDG 9), and partnerships (SDG 17). Globally, open data is transforming digital economies and governance systems by enabling innovation, improving policy design, and supporting data-driven ecosystems. Open data enhances democratic engagement and stimulates innovation by allowing businesses and citizens to reuse government data for new services and insights. At the same time, ITU data shows that the rapid expansion of digital connectivity with around 74% of the global population online in 2025 creates unprecedented opportunities for open data use, although gaps persist across regions. Regionally, particularly in developing and Arab countries, open data can help address structural challenges by improving coordination and reducing information asymmetries. However, disparities in infrastructure, governance maturity, and digital skills mean that the impact of open data varies significantly, requiring tailored policies and capacity-building interventions to unlock its full potential. One leading global example is the United Kingdom s data.gov.uk platform, which releases thousands of datasets across sectors such as transport, health, and the economy, enabling businesses to build data-driven services and enhancing government transparency. This demonstrates that when supported by policy frameworks and stakeholder engagement, open data can generate tangible economic and governance benefits in both advanced and developing contexts. For Libya, adopting a comprehensive open data policy is particularly critical given the country s challenges and limited availability of reliable data. An open data policy would help address these gaps by standardizing data collection and sharing, improving trust in public institutions, and enabling evidence-based reforms. The General Information Authority (GIA) in Libya requested the technical assistance of ESCWA to develop the national open data policy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the national open data policy to the GIA.</p><p>The consultant shall propose to the designated ESCWA focal point a detailed version of the open data policy. To produce the draft policy, the consultant is requested to conduct, among others, the main following tasks:</p><ol><li>Review the national digital documents and the existing policies and strategies in Libya related to digital transformation, innovation, digital technologies, and other related national development plans;</li><li>Review best regional and international best practices related to open data policies and frameworks (at least 2 selected regional and 2 international cases);</li><li>Identify main national stakeholders, hold, in coordination with GIA, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals;</li><li>Contribute to sectoral workshops to discuss needs and priorities, if needed;</li><li>Prepare the needed policy based on international and regional best practices, gap analysis, national needs (SWOT analysis);</li><li>Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions;</li><li>Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and GIA.</li></ol><p>ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications/special skills</h2><p>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience and research in the domain of digital technologies is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Previous experience with open data policies and frameworks is desirable. Previous experience with open data policies and frameworks is desirable.</p><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic and English is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p><p></p></section>
<p>Are you ready to be at the forefront of digital transformation in Benghazi, Libya? We are seeking an exceptional <strong>Odoo Developer</strong> to join our dynamic team on-site. This is a thrilling opportunity to leverage your expertise in a pivotal role, contributing to innovative solutions and making a significant impact within our organization.</p><p><strong>Overview:</strong> As our Odoo Developer, you will be instrumental in designing, developing, and implementing robust Odoo-based solutions. You will work within a collaborative environment, driving the customization and integration of Odoo to meet our evolving business needs. This role sits at the intersection of IT, software development, and engineering, offering a diverse range of challenges and opportunities for growth.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Develop and Customize:</strong> Design, develop, and implement Odoo modules and features to enhance business processes.</li><li><strong>System Integration:</strong> Integrate Odoo with various third-party applications and systems to ensure seamless data flow and operational efficiency.</li><li><strong>Technical Support:</strong> Provide expert-level technical support and troubleshooting for Odoo instances and related systems.</li><li><strong>Database Management:</strong> Manage and optimize Odoo databases, ensuring data integrity, security, and performance.</li><li><strong>Requirements Analysis:</strong> Collaborate with stakeholders to gather and analyze business requirements, translating them into technical specifications.</li><li><strong>Code Quality:</strong> Ensure the delivery of high-quality, maintainable, and scalable code following best practices.</li><li><strong>Documentation:</strong> Create and maintain comprehensive technical documentation for all developed solutions.</li></ul><p><strong>Skills & Technologies:</strong> You will be a master of Odoo, possessing a deep understanding of its architecture and development framework. Your toolkit will include strong proficiency in <strong>Python</strong>, <strong>PostgreSQL</strong>, and <strong>JavaScript</strong>. Experience with ERP systems and an understanding of IT and Computer Science principles are crucial for success in this role.</p><p><strong>Growth Opportunities:</strong> We are committed to fostering your professional development. This role offers ample opportunities to expand your skill set in cutting-edge technologies, take on leadership in projects, and advance your career within a growing organization. You'll work on diverse projects that challenge your abilities and broaden your technical horizons.</p><p><strong>Team & Culture:</strong> Join a vibrant and supportive team that values innovation, collaboration, and continuous learning. We foster a culture of open communication, mutual respect, and a shared passion for technology. Your contributions will be recognized and celebrated as part of our collective success.</p><p><strong>Impact:</strong> Your work as an Odoo Developer will directly influence our operational efficiency, drive strategic initiatives, and contribute to our overall success. You will play a key role in shaping our digital landscape, enabling us to achieve our business objectives and deliver exceptional value.</p><p><strong>Requirements</strong></p><ul><li><strong>Experience:</strong> A minimum of <strong>3-7 years of hands-on experience</strong> in Odoo development and implementation.</li><li><strong>Technical Prowess:</strong> Demonstrated expertise in <strong>Odoo</strong>, including module development, customization, and integration.</li><li><strong>Programming Skills:</strong> Strong proficiency in <strong>Python</strong>, <strong>PostgreSQL</strong>, and <strong>JavaScript</strong>.</li><li><strong>Foundational Knowledge:</strong> Solid understanding of <strong>Computer Science</strong> and <strong>Information Technology (IT)</strong> principles.</li><li><strong>ERP Systems:</strong> Proven experience working with ERP systems, preferably Odoo.</li><li><strong>Problem Solver:</strong> Exceptional problem-solving and analytical skills with a keen eye for detail.</li><li><strong>Communication:</strong> Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.</li><li><strong>Career Level:</strong> This role is designed for an <strong>Experienced</strong> professional eager to take on significant challenges and drive impactful solutions.</li></ul>
<p>An established International School in Libya is seeking a qualified and motivated Academic Advisor to join our dynamic educational team.</p><p>Key Responsibilities:</p><ul><li>Provide academic counseling and guidance to students regarding curriculum choices, study plans, and career goals.</li><li>Support students in identifying academic challenges and developing strategies for success.</li><li>Work closely with teachers and school leadership to ensure effective academic planning and student progress tracking.</li><li>Assist in the coordination of academic programs and implementation of the school s educational policies.</li><li>Contribute to student orientation, parent meetings, and academic events.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><p>Bachelor s degree in Education, Psychology, Counseling, or a related field (Master s degree preferred).</p><p>Minimum <strong>3 years of experience</strong> in academic advising or a similar educational role.</p><p>Strong interpersonal, communication, and organizational skills.</p><p>Experience in international or multicultural educational settings is an advantage.</p><p>Proficiency in English (Arabic is a plus).</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Brand Promoter - ID (35539) AFRICA / Libya 1-2 Years experience N/A - N/A Package On-site Apply for this job Job Summary: One of our clients in Libya is looking for Brand promoter. Key Responsibilities: Visit weekly the market (Retailers & Garages) per schedule confirm by coordinator and present the company and its products per material and trainings provided by company Provide advice and guidance on product selection and assist customers in finding the suitable product Support in promoting garage and retail company program for markets, which applies. Assist in organizing and coordinating events & seminars. Provide feedback in improving product accessibility on garage level Visit and follow up with customers to gather market intelligence for product launch</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 1 year of experience in Automotive Industry [Brand Promotions] .</li><li>Excellent Relationship Building skills in diversified cultures</li><li>Analytical Skills</li><li>Communication, Presentation and Negotiation skills</li><li>Cross functional Team working skills</li><li>Outstanding time management skills</li><li>Proficient in Reading, Writing, speaking and listening English</li></ul><p></p></section>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer‑term solutions across the country.</p><br><p>Under the general guidance of the Chief of Mission (COM), and the direct supervision of the Senior Programme Coordinator (IBG), the National Border Governance Officer will support the coordination of IBG and other migration management-related programming with the Ministry of Interior, monitor activities in accordance with agreed frameworks, as consultation with the office of the Chief of Mission and other stakeholders.</p><br><br> </div>
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span>The Team Lead – Patient Experience will be responsible</span></span><span><span> for b</span></span><span><span>uilding and promoting the image of the Hospital. S/He will be responsible for extending premium hospitality and exquisite service to the patients/guests across all departments/units, while operating at the highest level of discretion and confidentiality. S/He will ensure and maintain all day-to-day activities of the Department, improve all operational processes, and monitor effectiveness for the Department.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Crafts a personalized, elevated patient/guest experience for patients/guests while always maintaining a positive and professional demeanor. </span></span></span></span></p><br>
<p><span><span><span><span><span><span>Builds patient/guest loyalty utilizing luxury standards that foster an exclusive patient relationship and commitment to service excellence. </span></span></span></span></span></span></p><br>
<p><span><span><span><span>Coordinates with the Director on patient expectations and patient category type.</span></span></span></span></p><br>
<p><span><span><span><span>Provides mentorship and guidance to his/her team towards consistently delivering an elevated patient/guest experience, aligned to the Hospital brand standards.</span></span></span></span></p><br>
<p><span><span><span><span>Handles and coordinates all aspects of a patient journey.</span></span></span></span></p><br>
<p><span><span><span><span><span><span>Leads daily operational and logistical needs and guides overall efficiency in support of the strategic initiatives of the Department. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ensures flawless technological solutions for patients/guests. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Responds to special requests from patients/guests and provides prompt follow-up as needed to ensure needs are met with full satisfaction.</span></span></span></span></span></span></p><br>
<p><span><span><span><span>Takes corrective actions in situations requiring immediate intervention, including interpretation and administration of the facility’s policies and work rules. </span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Acts as a coordinator between patient, doctor, and administration.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Explains services available and the need for the proper use of them.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Oversees non-clinical activities in Outpatient and Inpatient Departments.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Coordinates with the senior management in organizing any tours or visits.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Communicates pertinent information (verbal and/or electronic) in a timely manner to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Documents pertinent information, actions and decisions and communicates to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Supports clinical, operational and facility services throughout the entire Facility on a 24-hour basis. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Collaborates with the clinical and support staff to foster delivery of quality care.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Assists in evaluating and reassigning staff during crisis situations.</span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong Knowledge of the Healthcare industry.</span></span></span></span></p><br>
<p><span><span><span><span>Computer literacy, including the use of word processing and other software packages.</span></span></span></span></p><br>
<p><span><span><span><span>Genuine interest in working within a caring environment.</span></span></span></span></p><br>
<p><span><span><span><span>Team Player.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to communicate effectively at all levels. </span></span></span></span></p><br>
<p><span><span><span><span>High degree of self-organization.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to spot and solve problems, requiring effective decision-making skills.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to work long hours, often under pressure.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to multi-task in a fast-paced environment.</span></span></span></span></p><br>
<p><span><span><span><span>Self-driven with a strong ability to work with minimal supervision.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to think critically and analyze infomration with efficient solution generating skills.</span></span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span>Minimum 5 years of experience</span></span><span><span> in a similar role in healthcare</span></span><span><span> (required). </span></span></p><br>
<p><span><span>Previous experience in Patient Care/Customer Care and Operations in a complex organization.</span></span></p><br>
<p><span><span>2-3 years of Supervisory experience. </span></span></p><br>
<p><span><span>Minimum 1 year of experience in GCC (required).</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
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<span><strong>Consultancy title</strong></span> National Individual Consultant - Reproductive Health Consultant – UNFPA Libya Country Office <br> <span><strong>Duty station</strong></span> Tripoli, Libya,with field travel as required, including to eastern, southern and western Libya. <br> <span><strong>Duration</strong></span> Four months,subject to funding, operational needs and satisfactory performance. <br> <span><strong>Type of contract</strong></span> Individual Consultant - National Consultancy <br> <span><strong>Supervisor</strong></span> International Programmes Coordinator <br> <p><span><strong>Working arrangement</strong></span></p><br> Full-time equivalent level of effort, based in the UNFPA Country Office in Tripoli, Libya;21.75 per month.Field missions and event support may be required, subject to security and operational clearances. <br> <span><strong>Expected startdate</strong></span> As soon as possible following completion of theselection process <br> Background and rationale <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>UNFPA Libya is seeking a Reproductive Health (RH) Consultant to support <span>the delivery of the RH programme and ensure high-impact and sustained results of the RH humanitarian response. While working under the supervision of the International Programme Coordinator and in coordination with the Programme Team and Field Coordinators, the consultant will support the planning, implementation, monitoring, evaluation and reporting on RH programme activities.</span></p><br>Purpose and objective of the consultancy<br> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused RH Programmes.</p><br> <p>The specific objectives are to:</p><br> <ul> <li><span>Support policy dialogue and the development of strategies and programmes on Reproductive Health with key stakeholders, including the Ministry of Health.</span> <ul> <li><span>Provide technical support to the strengthening of national health systems and institutional capacities to deliver high-quality, people-centered Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> <li><span>Manage strategic partnerships with government, civil society, and development partners, and support advocacy and resource mobilization efforts for RMNCAH.</span></li> <li><span>Provide technical assistance to strengthen RH service delivery of UNFPA Implementing Partners.</span></li> <li><span>Champion the use of data and evidence for policy formulation, programme innovation, and strategic communication on key Reproductive Health (RH) issues.</span></li> </ul></li> </ul> <ol> <li>Scope of work</li> </ol> <p>Under the direct supervision of the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ul> <li><span>Technical Leadership and Capacity Strengthening</span> <ul> <li><span>Provide technical support to UNFPA Implementing Partners to strengthen Reproductive Health (RH) services in humanitarian and development programmes.</span></li> <li><span>Support the development of capacity-strengthening initiatives for RH service delivery, including the institutionalization of emergency obstetric care (EmONC) and the strengthening of midwifery services.</span></li> <li><span>Oversee the technical quality and adaptation of clinical norms, service delivery guidelines, and educational materials to enhance access to and quality of Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> </ul></li> <li><span>Policy, Advocacy and Coordination</span> <ul> <li><span>Support high-level policy dialogue and provide strategic technical advice to senior officials in government institutions, particularly the Ministry of Health, to ensure RMNCAH priorities are embedded in national health and development agendas.</span></li> <li><span>Support the formulation, review, and implementation of national laws, policies, and strategies related to maternal mortality reduction, maternal and child health and family planning, ensuring alignment with international commitments and evidence-based best practices</span></li> <li><span>Promote the health of women and young people and champion the integration of human rights and youth engagement frameworks into all national RH policies and programming.</span></li> <li><span>Represent UNFPA in inter-agency coordination platforms, including the Health and Nutrition Task Force, and ensure RH is embedded in strategic priorities, programme interventions and results frameworks.</span></li> <li><span>Provide administrative and technical assistance to strengthen partnerships, communication flow, and collaborative planning.</span></li> </ul></li> <li><span>Emergency preparedness and response</span> <ul> <li><span>Provide technical leadership to ensure the resilience of SRH services in humanitarian contexts, guaranteeing that the Minimum Initial Service Package (MISP) and EmONC are integrated into national emergency preparedness and response plans.</span></li> <li><span>Guide readiness assessments and contingency planning and ensure the availability of technical expertise for rapid deployment during humanitarian crises.</span></li> <li><span>Support quality assurance and implementation of RH programmes by UNFPA Implementing partners in coordination with the Programme Analysts Integrated Services, and Field Coordinators.</span></li> </ul></li> <li><span>Knowledge Management and Evidence Generation</span> <ul> <li><span>Support the Programme Analyst Data and Monitoring in RH data gathering and analysis and ensure evidence-based decision-making by leading knowledge management strategies that inform policy, advocacy, and programming.</span></li> <li><span>Oversee the generation and strategic dissemination of evidence, including policy briefs, research, and case studies, to highlight gaps, innovations, and best practices in RH for a high-level audience.</span></li> <li><span>Ensure that lessons learned from programmes are systematically documented and utilized to inform the scaling-up of successful interventions.</span></li> </ul></li> </ul> <p>Any other tasks as assigned by the supervisor.</p><br>Expected deliverables and payment schedule <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br>Working arrangements and methodology<br><ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in procurement or production will remain subject to UNFPA procedures and delegated authority.</li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li><span>Advanced university degree (Master's or equivalent) in Public Health, Medicine, Health Systems Management, or a related health science field.</span></li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li><span>A minimum of 2 years of progressively responsible professional experience in public health policy, planning, and management, with a specific focus on Reproductive Health or Maternal and Child Health.</span></li> <li><span>Demonstrated experience in providing high-level policy advice and technical assistance to government ministries (e.g., Ministry of Health) and other stakeholders.</span></li> <li><span>Substantive expertise and proven experience in key areas such as maternal mortality reduction, reproductive health and family planning.</span></li> <li><span>In-depth understanding of Libya's health sector, including its political, social, and institutional landscape.</span></li> <li><span>Experience in culturally sensitive programming and addressing the needs of vulnerable populations.</span></li> <li><span>Field experience addressing/integrating reproductive health and reproductive rights issues in humanitarian and development programmes is highly desirable.</span></li> <li><span>Familiarity with the Minimum Initial Service Package (MISP) for Reproductive Health in crises is a strong asset.</span></li> <li><span>Knowledge and understanding of human rights-based approaches to health, quality of care, and addressing issues such as sexual violence.</span></li> <li><span>Proficiency in Microsoft Office Suite, including Excel for data analysis and management.</span></li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships </li></ul>Application requirements <ul> <li>Updated CV or P11 demonstrating relevant experience.</li> <li>Brief motivation letter demonstrating understanding of the assignment and demonstrating the required technical knowledge and skills.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li> </ul><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span>The Team Lead – Patient Experience will be responsible</span></span><span><span> for b</span></span><span><span>uilding and promoting the image of the Hospital. S/He will be responsible for extending premium hospitality and exquisite service to the patients/guests across all departments/units, while operating at the highest level of discretion and confidentiality. S/He will ensure and maintain all day-to-day activities of the Department, improve all operational processes, and monitor effectiveness for the Department.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Crafts a personalized, elevated patient/guest experience for patients/guests while always maintaining a positive and professional demeanor. </span></span></span></span></p><br>
<p><span><span><span><span><span><span>Builds patient/guest loyalty utilizing luxury standards that foster an exclusive patient relationship and commitment to service excellence. </span></span></span></span></span></span></p><br>
<p><span><span><span><span>Coordinates with the Director on patient expectations and patient category type.</span></span></span></span></p><br>
<p><span><span><span><span>Provides mentorship and guidance to his/her team towards consistently delivering an elevated patient/guest experience, aligned to the Hospital brand standards.</span></span></span></span></p><br>
<p><span><span><span><span>Handles and coordinates all aspects of a patient journey.</span></span></span></span></p><br>
<p><span><span><span><span><span><span>Leads daily operational and logistical needs and guides overall efficiency in support of the strategic initiatives of the Department. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ensures flawless technological solutions for patients/guests. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Responds to special requests from patients/guests and provides prompt follow-up as needed to ensure needs are met with full satisfaction.</span></span></span></span></span></span></p><br>
<p><span><span><span><span>Takes corrective actions in situations requiring immediate intervention, including interpretation and administration of the facility’s policies and work rules. </span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Acts as a coordinator between patient, doctor, and administration.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Explains services available and the need for the proper use of them.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Oversees non-clinical activities in Outpatient and Inpatient Departments.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Coordinates with the senior management in organizing any tours or visits.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Communicates pertinent information (verbal and/or electronic) in a timely manner to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Documents pertinent information, actions and decisions and communicates to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Supports clinical, operational and facility services throughout the entire Facility on a 24-hour basis. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Collaborates with the clinical and support staff to foster delivery of quality care.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Assists in evaluating and reassigning staff during crisis situations.</span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong Knowledge of the Healthcare industry.</span></span></span></span></p><br>
<p><span><span><span><span>Computer literacy, including the use of word processing and other software packages.</span></span></span></span></p><br>
<p><span><span><span><span>Genuine interest in working within a caring environment.</span></span></span></span></p><br>
<p><span><span><span><span>Team Player.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to communicate effectively at all levels. </span></span></span></span></p><br>
<p><span><span><span><span>High degree of self-organization.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to spot and solve problems, requiring effective decision-making skills.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to work long hours, often under pressure.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to multi-task in a fast-paced environment.</span></span></span></span></p><br>
<p><span><span><span><span>Self-driven with a strong ability to work with minimal supervision.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to think critically and analyze infomration with efficient solution generating skills.</span></span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span>Minimum 5 years of experience</span></span><span><span> in a similar role in healthcare</span></span><span><span> (required). </span></span></p><br>
<p><span><span>Previous experience in Patient Care/Customer Care and Operations in a complex organization.</span></span></p><br>
<p><span><span>2-3 years of Supervisory experience. </span></span></p><br>
<p><span><span>Minimum 1 year of experience in GCC (required).</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (PXD), the Protection Assistant (Assessment and Referrals) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Expected Deliverables (within 2 months) • HDP Advisory Group continuously operates, or a new development coordination forum is established. This includes UN, NGOs and development partners, working closely with the Libyan authorities (both recognized and de-facto governments). • Selected municipalities will have councils adopted or updated local development plans that could serve as demonstration sites for the UNCT’s area-based coordination support. • Humanitarian datasets will be responsibly integrated into government-led systems. • A national DRM strategy will be finalized and validated, an interoperable preparedness SOP tested at the national level. At local level, pilots linking early warning and community action will be rolled out so that alerts translate into organized, life‑saving responses.<br> Work Location<br>Tripoli<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Org. Setting and Reporting The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. The position is located in the United Nations Resident Coordination Office (RCO) in Libya and reports to the Senior Development Coordination Officer, Strategic Planning and RCO Team Leader. Responsibilities: Under the delegated authority, the Regional Coordination Officer will provide high-level coordination, analytical and policy support to the RCO and UNCT, contributing to a tangible shift in how the UN operates and how Libyan systems function by June 2026. The incumbent is expected to advance: 1. Local Coordination & Municipal Policy Advisory Support: • Support the UN’s area-based coordination model through regular engagement with municipal councils in the East. • Assist municipalities to integrate displacement management, IDP reintegration, and climate and conflict sensitivity into development and peacebuilding plans. • Facilitate dialogue and coordination between municipal councils, national authorities, UN entities, INGOs, and civil society to ensure coherent, multi-stakeholder planning and implementation. • Coordinate closely with UN Agencies, Funds and Programmes (AFPs) to ensure cross-agency coherence, accountability, and integrated planning at the local level. • Contribute to positioning selected municipalities as demonstration sites for inclusive, evidence-based governance aligned with the UNSDCF. 2. Strengthening Municipal Data Systems: • Consolidate ongoing initiatives to ensure that vetted humanitarian datasets are responsibly integrated into municipal systems for targeting, case management, and resource allocation. • Support interoperability between municipal platforms and national-level systems, promoting harmonized data standards and evidence-informed decision-making. • Support with national institutions to address policy and technical barriers to data-sharing and advance a unified national platform for risk and development information. 3. Institutionalizing DRM, Preparedness and early warning capacities: • Support national counterparts to consolidate nationally owned resilience frameworks and to convene UN technical expertise for finalizing a national Disaster Risk Management (DRM) strategy. • Contribute to the development and testing of a single, inter-institutional SOP for emergency preparedness among national actors. • Support national efforts in strengthening integration between national alert systems and community-level action, enabling timely activation of preparedness measures in health, livelihoods, public safety, and social services. • Coordinate and support UNCT’s emergency preparedness by regularly updating the contingency plan and monitoring early warning indicators and emerging emergencies, working closely with the Rapid Response Mechanism.<br> Qualifications/special skills<br>Advanced university degree (Master's degree or equivalent degree) in public administration, sustainable development, social sciences, communications, civil engineering or related area is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of certification in data analytics, business analytics or data science programs is an advantage. A minimum of two (2) year's work experience in Coordination and Communication is required Work experience with Local government is desirable professional experience with the United Nations is an asset. A minimum of 2 years with demonstrated experience in humanitarian and coordination roles is desirable<br> Languages<br>Fluency (Oral and Written) in both English and Arabic is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall guidance of the MRRM Health Coordinator and direct supervision of Medical Officer in the team and close coordination with the MRRM team in our client Libya, the incumbent is responsible for assisting the health unit in provision of comprehensive nursing care services based on identified priorities and needs outlined by the our client Libya MHD. The incumbent will provide professional assistance to the medical doctors in the context of the provision of medical support and care to the migrants and vulnerable populations. Role objectives Provide nursing care, treatment, and follow-up of patients according to doctor's advice and prescription. Assist Medical doctors during consultations and other medical procedures, like dressing, stitching, or stabilizing critically ill patients. Conduct Regular medical visits according to plans prepared by Health unit supervisors. Provide Close medical care and follow-up to target groups such as pregnant/lactating women, seriously ill cases, unaccompanied admitted critically ill patients, and children under five years old. Provide emergency medical services to beneficiaries as per emergency on-call schedule. Conduct triage and initial patient assessment before being examined by medical doctors. Help in developing and organizing the registration system and documentation of the patients. Support in assisted referral and return (ARR) support services for any patients requiring accompanied referral services. Ensures patient confidentiality. Attend scheduled program meetings. Assist other project staff whenever needed. Any other responsibility assigned by the supervisor Project reporting MHD Key competencies The incumbent is expected to demonstrate the following values and competencies: Values - all CTG staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies Behavioural Indicators level 3 Teamwork : develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : continuously seeks to learn, share knowledge and innovate. Accountability : takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Team management no managerial responsibility Further information Ability to conduct medical triage Ability to implement infection prevention and control Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines. Good written and spoken communication skills, good interpersonal skills, and ability to work in a multi-cultural environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ability to conduct medical triage Ability to implement infection prevention and control Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines. Good written and spoken communication skills, good interpersonal skills, and ability to work in a multi-cultural environment</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach. </p>
Role objectives<br><ul> <li> <p>Provide psychosocial support to the members of the migrant community enrolled in VHR program through providing scheduled activities in living spaces, holding support groups for identified target populations. </p> </li> <li> <p>Also supporting migrants living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks. </p> </li> <li> <p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.</p> </li> <li> <p>Provide remote psychosocial support when needed. </p> </li> <li> <p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p> </li> <li> <p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p> </li> <li> <p> Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p> </li> <li> <p> Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p> When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p> Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p> Work on creating a system for proper documentation.</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p></li><li> </li> </ul> <div> <br> </div>
Project reporting<br><p>MHPSS Program Officer </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul>
Team management<br><p>No team management responsibility for this role</p>
Further information<br><ul> <li> <p> <span>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level</span></p> </li> <li> <p>maintains confidentiality and discretion in appropriate areas of work</p> </li> <li> <p>Skilled at developing culturally relevant psychotherapeutic interventions</p> </li> <li> <p>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings</p> </li> <li> <p>knowledgeable on the psychosocial impact of forced displacement.</p></li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs): </strong></p><br><p><strong>A. Strategic National Partnerships (Government & Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships & Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation & Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication & Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> </p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience: </strong></p><br><ul> <li><Education Requirements>· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> </li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda; </li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships; </li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> </li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs): </strong></p><br><p><strong>A. Strategic National Partnerships (Government & Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships & Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation & Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication & Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> </p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience: </strong></p><br><ul> <li><Education Requirements>· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> </li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda; </li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships; </li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> </li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Consultancy title National Individual Consultant - Communications Consultant <br> Duty station Tripoli, Libya,with field travels required, including to eastern, southern and western Libya. <br> Duration Four months,subject to funding, operational needs and satisfactory performance. <br> Type of contract Individual Consultant - National Consultancy <br> Supervisor UNFPA Representative with close cooperation with International Programmes Coordinator <br> Working arrangement <p>Full-time equivalent level of effort,based in the UNFPA CountryOffice in Tripoli, Libya; 21.75 working days per month. Field missions and event support may be required, subject to security andoperational clearances.</p><br> <br> Expected start date As soon as possible following completion of the selection process <br> <p><strong>Background and Rationale</strong></p><br> <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population-data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>The Communications Consultant will provide sustained national support to strengthen UNFPA Libya’s strategic positioning and visibility across its programme areas. The consultant will translate technical work and field results into clear, compelling and ethical communications products; maintain digital channels and media engagement; support campaigns, events and senior-level visits; and strengthen systems for planning, content clearance, analytics and asset management.</p><br><br> <p><br><strong>Purpose and objective of the consultancy</strong></p><br> <ol> <li> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused communications that advance the Country Programme, increase the visibility of UNFPA’s contribution, and engage priority audiences in Arabic and English.</p><br> <p>The specific objectives are to:</p><br> <ul> <li>Develop and implement a communications workplan aligned with UNFPA Libya’s programme, advocacy, partnership and resource-mobilization priorities.</li> <li>Produce timely, accurate and audience-appropriate bilingual communications products that communicate results across sexual and reproductive health, gender-based violence prevention and response, population data, adolescents and youth, and humanitarian action.</li> <li>Strengthen UNFPA Libya’s digital presence, media engagement, donor visibility and support to campaigns, high-level visits and public events.</li> <li>Establish practical systems for content planning and clearance, media monitoring, communications analytics, visual-asset management and institutional memory.</li> <li>Ensure that all communications uphold dignity, informed consent, confidentiality, safeguarding, conflict sensitivity, accessibility and do-no-harm principles.</li> </ul></li> </ol> <p><strong>Scope of work</strong></p><br> <p>Under the direct supervision of the UNFPA Representative and with the close coordination with the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ol> <li>Strategic communications planning and positioning</li> </ol> <ul> <li>Prepare, regularly update and support implementation of the Country Office communications plan, editorial calendar, audience priorities and performance framework.</li> <li>Advise the Representative and senior management on strategic messaging, positioning, communications opportunities and reputational considerations related to UNFPA’s mandate and programme results.</li> <li>Translate Country Programme priorities, donor-funded results and field evidence into clear communications objectives, key messages and audience-specific products.</li> <li>Develop communications and visibility approaches for priority programme initiatives, including national policy processes, campaigns, launches, international days, field missions and high-level visits.</li> <li>Maintain an efficient internal workflow for requesting, drafting, reviewing, clearing, publishing and archiving communications products.</li> </ul> <p>2. Editorial content, storytelling and senior-management support</p><br> <ul> <li>Draft, edit, proofread and adapt high-quality materials in Arabic and English, including press releases, web stories, human-interest stories, social-media copy, speeches, talking points, briefing notes, fact sheets, brochures, newsletters, campaign materials, donor updates and annual reporting inputs.</li> <li>Work with programme and field colleagues and implementing partners to identify strong, evidence-based human-interest stories that demonstrate results and centre the voices, agency and dignity of women, girls, adolescents, young people and affected communities.</li> <li>Prepare communications and background materials for the Representative, senior UNFPA officials, donors, media and other special-interest groups, including support before and during missions and visits.</li> <li>Ensure technical accuracy, consistent messaging and plain-language presentation of sensitive subjects, including sexual and reproductive health and rights, maternal health, gender-based violence, youth participation, population data, displacement and humanitarian needs.</li> <li>Coordinate translation, editing and quality assurance of externally produced or partner-submitted materials before public release.</li> </ul> <p>3. Digital communications and channel management</p><br> <ul> <li>Manage and regularly update UNFPA Libya’s website and social-media channels with relevant, timely and engaging content, in accordance with corporate guidance and approved access arrangements.</li> <li>Plan digital campaigns and content series; adapt products to platform-specific formats; and use accessible practices such as subtitles, accurate captions, descriptive text and readable graphics where appropriate.</li> <li>Monitor audience engagement and channel performance, identify trends and opportunities, and provide practical recommendations to improve reach, relevance and engagement.</li> </ul><br> <ul> <li>Maintain an up-to-date digital content calendar and coordinate inputs from programme, operations, monitoring, field and management colleagues. <ul> <li>Monitor digital conversations, misinformation and emerging issues relevant to UNFPA’s mandate and promptly alert the supervisor to potential communications or reputational risks.</li> </ul></li> </ul> <p>4. Media relations, campaigns, events and partnerships</p><br> <ul> <li>Develop and maintain constructive working relationships with national and local media, journalists, photographers, content producers and other communications partners.</li> <li>Maintain an updated media map and contact database and support targeted dissemination of press releases, statements, invitations and advocacy materials.</li> <li>Monitor relevant mainstream and online media coverage and provide concise alerts, summaries and recommendations to the Country Office.</li> <li>Support the planning and delivery of media engagements, press events, programme launches, donor visibility moments, campaigns, international days, public events and high-level visits.</li> <li>Contribute actively to joint United Nations communications initiatives, including coordination with the UN Communications Group and relevant regional or headquarters communications teams.</li> <li>Support procurement-related technical inputs and quality assurance for communications services and products, ensuring cost-effectiveness, brand compliance and timely delivery within the consultant’s delegated role.</li> </ul> <p>5. Photography, videography, graphic content and asset management</p><br> <ul> <li>Provide high-quality photography and short-form videography for UNFPA events, programme activities and field missions, and edit or retouch material for appropriate public use.</li> <li>Develop or adapt simple, professional graphics and multimedia products and coordinate with specialized designers, photographers, videographers and production companies when required.</li> <li>Support planning and logistics for photography and film assignments, including shot lists, interview preparation, consent processes, captions, metadata and safe storage.</li> <li>Establish and maintain an organized, searchable communications archive covering publications, press releases, media coverage, photographs, videos, designs, source files, consent records and final approved products.</li> <li>Ensure that the use of images and personal stories complies with UNFPA standards on informed consent, safeguarding, confidentiality, data protection and protection-sensitive communication.</li> </ul> <p>6. Monitoring, reporting and communications capacity</p><br> <ul> <li>Track implementation of the communications plan and report regularly on outputs, reach, engagement, media uptake, campaign performance, lessons learned and recommended adjustments.</li> <li>Maintain clear evidence of publication and visibility and provide communications inputs to donor reports, proposals, situation reports, annual reports, results summaries and resource-mobilization materials.</li> <li>Support programme and partner colleagues to improve the quality of stories, photographs, captions, visibility materials and communications requests through practical guidance, templates and short coaching sessions.</li> <li>Perform other relevant communications tasks requested by the supervisor and consistent with the purpose, level and duration of the consultancy.</li> </ul> <p>Expected deliverables and payment schedule</p><br> <ol> <li> <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br> <p>Working arrangements and methodology</p><br> <ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> </ul></li> </ol><br><ul> <li>The consultant is expected to combine strategic planning, regular editorial production, field engagement, event coverage, channel management, media monitoring, analytics and coordination. <ul> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>All final public products must be cleared through the agreed UNFPA approval process before publication or dissemination. The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>All core deliverables must be available in English. Public-facing products will be prepared in Arabic and/or English according to audience and channel requirements, with high-quality editing and translation.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in communications procurement or production will remain subject to UNFPA procedures and delegated authority.</li> </ul></li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li>A first-level university degree in communications, journalism, public information, media studies, digital communications, political science, international relations or another relevant field is required.</li> <li>An advanced university degree in a communications-related field is a strong asset.</li></ul><p><strong>Knowledge and Experience: </strong></p><br> <ul> <li> <ul> <li>A minimum of two years of relevant professional experience at national or international level in communications, public information, journalism, digital media, multimedia production or a related field</li> </ul> <br></li> <li>Demonstrated experience producing high-quality communications materials for different audiences and formats, including web, social media, print, campaigns and public events. <ul> <li>Proven bilingual writing, editing and storytelling experience in Arabic and English, supported by relevant samples.</li> <li>Proven experience in photography, videography and/or graphic design, supported by a portfolio or comparable evidence of previous work.</li> <li>Experience managing social-media channels, website content, digital campaigns and communications analytics.</li> <li>Good knowledge of the Libyan institutional, media, civil-society and sub-national context, including sensitivity to regional and conflict dynamics.</li> <li>Previous experience with a United Nations entity, international development or humanitarian organization, government institution or civil-society organization is an asset but is not required.</li> <li>Knowledge of and experience incontext and gender-sensitive reporting, including communicating on sexual and reproductive health, gender-based violence, gender equality, adolescents and youth, population data or humanitarian action is highly desirable.</li> </ul></li> <li> <ul> <li>Excellent writing, editing, interviewing, storytelling and message-development skills, with strong attention to detail and factual accuracy.</li> <li>Proficiency in current office applications, social-media platforms, content-management systems and digital analytics tools.</li> <li>Working ability with commonly used photography, video-editing and graphic-design software. Familiarity with tools such as Adobe Photoshop, Illustrator, InDesign, Premiere Pro, Canva or equivalent applications is an asset.</li> <li>Strong organizational and project-management skills, including the ability to handle competing priorities, respond quickly to emerging needs and meet deadlines in a fast-paced environment. Sound judgment in handling sensitive information, protection risks, consent, reputational considerations and communications involving vulnerable people.</li> <li>Strong interpersonal skills and ability to work effectively with government, media, civil society, communities, donors, UN agencies and colleagues from different technical backgrounds.</li> </ul> <br></li> </ul><br><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li> <li>Ability to draft clear, accurate and audience-appropriate public communications in both languages is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Strategic communications planning and implementation.</li> <li>Bilingual writing, editing, storytelling and public information.</li> <li>Digital communications, social media, website management and analytics.</li> <li>Media relations, campaign management and event communications.</li> <li>Photography, videography, visual storytelling and asset management.</li> <li>Protection-sensitive, gender-responsive, conflict-sensitive and ethical communication.</li> <li>Partnership building, donor visibility and inter-agency coordination.</li></ul>Application requirements<ul> <li>Updated CV or P11 demonstrating relevant communications, digital-media, editorial, photography, videography, design and stakeholder-engagement experience.</li> <li>Motivation note demonstrating understanding of the assignment and the proposed approach to delivering the consultancy scope.</li> <li>Portfolio or links to relevant work. Applicants should include representative bilingual writing samples and evidence of photography, videography, graphic design and/or digital campaign work.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>A 2026 United Nations Country Analysis for Libya, and its annexes (List of sources, SDG indicators data matrix, risk matrix, up-to-date list of relevant international treaties, conventions, and agreements that Libya has signed) are developed and endorsed<br> Work Location<br>Tripoli / Libya<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>The United Nations Country Analysis (UNCA), formerly Common Country Analysis (CCA), is a joint exercise of the UN development system that will provide a contextual, causal, and forward-looking reading of Libya to inform strategic choices, help accelerate progress toward development objectives, and guide the development of a new planning framework. The UNCA is a concise, systemic, and prescriptive document. The purpose of the 2026 Libya UNCA is to generate a high-quality, evidence-based, and forward-looking analytical product that will inform the strategic prioritization process for the next UNSDCF and assess the progress towards the SDGs. The UNCA will identify the structural drivers of Libya’s development and peacebuilding challenges, the groups most at risk of being left behind, key risks and weak signals, and the most relevant pathways for SDG acceleration. The UNCA will also strengthen the UNCT’s collective analytical function by creating a shared evidence base, supporting strategic positioning, informing advocacy, partnerships, and decision-making, and enabling more agile programming in a complex and rapidly changing country context. The 2026 Libya UNCA will aim to: 1. Provide an integrated analysis of Libya’s governance, economic, social, environmental, humanitarian, human rights, political, peace, and security context, with attention to regional and transboundary dynamics. 2. Assess Libya’s progress, gaps, and bottlenecks in relation to the SDGs, the 2030 Agenda, and relevant international commitments. 3. Identify the structural and root causes of fragility, exclusion, vulnerability, institutional fragmentation, and uneven development outcomes. 4. Apply a Leave No One Behind lens to analyze the situation of women and girls, children and youth, older persons, persons with disabilities, migrants, refugees, asylum-seekers, IDPs, returnees, minority groups, and conflict-affected communities. 5. Analyze Libya’s financing landscape for sustainable development, including public finance, domestic resource mobilization, international financing, private finance, illicit financial flows, subsidies, oil revenue governance, and opportunities for innovative SDG financing. 6. Identify emerging risks and weak signals that may affect Libya’s development trajectory and the UN’s strategic engagement. 7. Define a concise set of SDG acceleration pathways and strategic implications for the next UNSDCF. In reference to the roadmap for the development of the new UN planning framework starting from 2028, the Resident Coordinator’s Office (RCO) in Libya is hiring an International Individual Contractor to assist, together with the RCO Economist, the UNCT Analytical Team in the development of the new United Nations Country Analysis. The Individual Contractor will perform the responsibilities presented below. The consultant will report to the Head of Office, with day-to-day coordination with the RCO Economist. Duties and Responsibilities 1. Data consolidation and analysis: The UNCA will be informed by a number of existing assessments across sectors by multiple stakeholders in the country. The consultant should consolidate data and analysis produced by the Analytical Team to produce a comprehensive and conflict-sensitive UNCA that captures changing context, development trends, and SDG progress in Libya. All findings should be supported with evidence. The consultant will support the Analytical Team and the RCO Economist in triangulation to ensure that the information and data collected are valid. 2. Support foresight exercise: preparation of a report on the results of the foresight and/or system analysis exercise. The report should present the methodology used, summarize the main findings, highlight key emerging issues and signals, and identify their implications for the country analysis and broader system thinking and foresight exercise. 3. Drafting and Editing: With inputs from and in coordination with the UN Analytical Team and the RCO Economist, who will produce the first draft of each chapter, the consultant should edit, consolidate, and finalize the UNCA. 4. Stakeholder participation and validation: The development of the UNCA will be conducted in a participatory manner, ensuring the involvement of key stakeholders (e.g. government, IFIs, civil society, including women, youth an PwD groups, and those representing the most marginalized, private sectors, and the UN's regional offices) throughout the process. To facilitate inclusive consultations, including on the normative agenda, the consultant should coordinate closely with the Analytical Team and the RCO Economist.<br> Qualifications/special skills<br>A master’s degree in development studies, economics, political economy, public policy, international relations, social sciences, public administration, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. A PhD in the same area is desirable. A minimum of 10 years of progressively responsible professional experience in sustainable development analysis, strategic planning, policy analysis, country assessments, UN programming or related fields is required. Required experience includes: · Proven experience drafting or supporting Common Country Analyses, United Nations Country Analyses, UNSDCFs, strategic assessments, country diagnostics or similar analytical products is required. · Demonstrated ability to apply systems thinking, causal analysis, economy analysis, multidimensional risk analysis and/or foresight approaches is required. · Strong knowledge of the 2030 Agenda, SDGs, UN reform, and UN programming principles. is required. · Experience working in conflict-affected, fragile, transition or complex political settings is required. · Excellent analytical writing skills and ability to synthesize complex material into concise strategic products is required. · Experience with data analysis, SDG indicator mapping, evidence matrices and data visualization is desirable. · Knowledge of Libya or the MENA region is highly desirable. · Prior experience with the United Nations or international organizations is desirable. · Experience with data analysis, SDG indicator mapping, evidence matrices and data visualization is desirable. · Knowledge of Libya or the MENA region is highly desirable. · Prior experience with the United Nations or international organizations is desirable.<br> Languages<br>Fluent written and spoken English required. Excellent command of Arabic (spoken and written) is desired.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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