وظائف عامل بوفيه في ليبيا
٧٠ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Established in 1951, Our client is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non- governmental partners. Our client is dedicated to promoting humane and orderly migration for the benefit of all. </p>
Role objectives<br><ol> <li> <p>Protection monitoring: Coordinate and implement protection analysis activities, conduct monitoring visits to detention centers, gathering points, and disembarkation sites, and prepare assessment reports.</p> </li> <li> <p>Field support: Provide logistical and administrative support for field visits, coordination meetings, and follow-up actions; ensure accurate data collection using available tools. </p> </li> <li> <p>Community engagement: Provide support for AAP-related events, campaigns, training, consultations, and promote engagement to community meetings, focus groups, and/or outreach activities. </p> </li> <li> <p>Beneficiary support: Provide information on available services and refer beneficiaries to appropriate IOM units or partner organizations.</p> </li> <li> <p>Partner communication: Communicate with internal and external partners on protection monitoring activities and contribute to overall project monitoring and reporting.</p> </li> <li> <p>AAP awareness: Support efforts to ensure clear understanding of AAP concepts, principles, and mechanisms among migrants, communities, and stakeholders.</p> </li> <li> <p>Feedback management: Record, categorize, and update feedback in the AAP database confidentially, ensuring timely referral, follow up, and systematic collection from suggestion boxes and offline channels.</p> </li> <li> <p>Reporting duties: Ensure timely and complete reporting of all activities on a timely manner. </p> </li> <li> <p>Perform other duties as assigned.</p> </li> </ol>
Project reporting<br><p>Senior Protection Associate (Protection Monitoring & Analysis)</p> <p> <br> </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul>
Team management<br><p>No team management responsibility for this role</p>
Further information<br><ul> <li> <p> <span>Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines;</span></p> <p> </p> <span> </span> <p> </p> </li> <li> <p>Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc.</p> <p> </p> <p> </p> </li> <li> <p>Protection analysis skills, to review information, identify patterns, and turn findings into clear assessment reports.</p> <p> </p> <p> </p> </li> <li> <p>Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment;</p> <p> </p> <p> </p> </li> <li> <p>Engagement and coordination skills, to explain AAP concepts clearly, speak with communities respectfully, and coordinate with partners.</p></li></ul></div></section>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li>
<li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li>
<li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li>
<li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li>
<li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li>
<li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li>
<li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li>
<li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li>
<li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li>
<li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li>
<li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li>
<li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li>
<li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li>
<li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li>
<li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li>
<li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li>
<li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li>
<li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li>
<li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li>
<li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li>
<li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li>
<li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li>
<li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li>
<li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li>
<li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li>
<li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li>
<li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li>
<li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br>
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<h2 class="h5">Job description</h2>
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<strong>About the Hiring Company</strong><p>A well-established company operating across multiple sectors, specializing in engineering services and consumer technology solutions. The company is actively engaged in importing, distributing, and maintaining advanced technological solutions, including renewable energy technologies, building technology solutions, elevators and escalators, and electrical construction services. Committed to innovation and excellence, the company provides cutting-edge solutions that cater to both business and residential needs.</p><br>What You Will Do as a <span>Solar PV Installation Technician</span><p><span>As a Solar PV Installation Technician, your mission is to install, commission, and maintain solar photovoltaic systems in line with approved engineering drawings, technical specifications, and health and safety standards. You will support the successful execution of solar projects by ensuring high-quality installation, safe fieldwork, proper testing, and reliable system performance.</span></p><br>You Will Be Handling These Duties and Responsibilities as a <span>Solar PV Installation Technician</span><ul><li><p><span>Install solar PV mounting structures on rooftops and ground-mounted systems.</span></p><br></li><li><p><span>Install solar panels, inverters, batteries, combiner boxes, protection panels, and circuit breakers according to approved designs.</span></p><br></li><li><p><span>Carry out DC and AC cable routing, wiring, termination, grounding, and lightning protection works.</span></p><br></li><li><p><span>Perform electrical inspections, pre-commissioning checks, voltage measurements, current measurements, and continuity testing.</span></p><br></li><li><p><span>Participate in system commissioning and initial start-up activities.</span></p><br></li><li><p><span>Verify that system performance matches the approved design specifications.</span></p><br></li><li><p><span>Perform preventive and scheduled maintenance for solar PV systems.</span></p><br></li><li><p><span>Diagnose electrical and mechanical faults and replace damaged or defective components.</span></p><br></li><li><p><span>Clean solar PV modules when required and maintain tools, equipment, and work areas in good condition.</span></p><br></li><li><p><span>Follow HSE procedures, use PPE properly, and work safely on rooftops and elevated areas.</span></p><br></li><li><p><span>Prepare daily progress reports, maintenance reports, material records, and technical observations for the supervisor.</span></p><br></li></ul>Qualifications &amp; Skills That Will Allow You to Thrive<ul><li><p><span>Diploma or Higher Diploma in Electrical Engineering, Electronics, Renewable Energy, or a related technical discipline.</span></p><br></li><li><p><span>Minimum 5 years of experience in solar PV system installation.</span></p><br></li><li><p><span>Proven experience with On-Grid, Off-Grid, and Hybrid Solar PV systems.</span></p><br></li><li><p><span>Ability to read and interpret electrical drawings and wiring diagrams.</span></p><br></li><li><p><span>Good knowledge of electrical wiring, cable routing, termination, grounding, and protection systems.</span></p><br></li><li><p><span>Experience installing and connecting PV modules, inverters, batteries, and related solar system components.</span></p><br></li><li><p><span>Proficiency in using electrical testing and measuring instruments.</span></p><br></li><li><p><span>Strong troubleshooting and fault diagnosis skills.</span></p><br></li><li><p><span>Ability to use hand tools and power tools safely and effectively.</span></p><br></li><li><p><span>Good teamwork, discipline, punctuality, attention to detail, and communication skills.</span></p><br></li><li><p><span>Physically fit to work outdoors, handle equipment safely, and work at heights.</span></p><br></li><li><p><span>HSE, Working at Heights, First Aid, or Solar PV Installation certificates are preferred.</span></p><br></li><li><p><span>Valid driving license is preferred.</span></p><br></li></ul>Additional Information<p><strong>Employment Type:</strong> Full-time<br><strong>Work Type:</strong> Field visits and installation with office presence<br><strong>Working Days &amp; Hours:</strong> Saturday to Thursday, 9:00 AM to 4:00 PM<br><strong>Location:</strong> Tripoli<br><strong>Benefits:</strong> Transportation and accommodation provided</p><br> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Laboratory Technologist II is responsible to perform and provide analysis for low to high complex diagnostic testing in the relevant section and provide Phlebotomy services especially for difficult blood draws. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Actively participates in the technical and analytical work of the section. </p><br>
<p>Liaises with the Team Lead on appropriateness of tests, results, and additional testing as required. </p><br>
<p>Monitors, records, reports back results, and participates in discussions to rectify areas of concern if necessary. </p><br>
<p>Identifies problems that may adversely affect test performance or reporting of test results and either corrects the problem or notifies the Team Lead. </p><br>
<p>Responds to questions/queries and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results. </p><br>
<p>Investigates and takes action to resolve the problems with analytical methods and equipment. </p><br>
<p>Collects laboratory specimens and performs assigned laboratory procedures and other tests as necessary and immediately reports abnormal findings to appropriate staff. </p><br>
<p>Verifies all critical results and documents with accurate follow-up. </p><br>
<p>Performs pediatric and adult phlebotomy. </p><br>
<p>Provides phlebotomy support to other clinical units for patients with difficult veins. </p><br>
<p>Collects venous and capillary blood, using precautions that ensure the safety of the patient and Laboratory staff. </p><br>
<p>Performs positive patient identification and records appropriate collection information in the Center information system or on the Laboratory requisition form. </p><br>
<p>Ensures that all specimen collections and processing are performed in compliance with JCI, CAP and ISO15189 guidelines. </p><br>
<p>Performs appropriate documentation of Laboratory procedures to assure the accuracy of Laboratory records. </p><br>
<p>Assists the Team Lead in inventory management which includes stock monitoring and ordering. </p><br>
<p>Operates complex automated Laboratory equipment, computer software, and precision instruments. </p><br>
<p>In liaison with the Team Lead, provides technical advice on, and assists in the selection / validation of new equipment. </p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Takes responsibility for the maintenance and safe use of equipment within the section. </p><br>
<p>Uses Laboratory Information System (LIS) to generate workload statistics, run queries and assess quality of data according to defined criteria. </p><br>
<p>Responsible for planning, performing, and evaluating Laboratory testing analysis and quality control. </p><br>
<p>Ensures compliance to all policies and procedures. </p><br>
<p>Adheres to KMC standards as per the Code of Conduct and Conflict of Interest policies. </p><br>
<p>Adheres to the Laboratory’s quality control policies and procedures and performs, reviews, and documents all quality control activities accordingly. </p><br>
<p>Helps ensure the provision of a high quality, cost-effective service with the emphasis on quality assurance in all aspects of the section supervised by monitoring and audit of internal quality control. </p><br>
<p>Ascertains that quality control procedures are followed prior to releasing clinical data. </p><br>
<p>Reviews and evaluates quality control, proficiency, and competency. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Expert in pediatric and adult phlebotomy. </p><br>
<p>Functional knowledge and clinical experience in Clinical laboratories. </p><br>
<p>Knowledge of and experience with Clinical laboratory safety and risks. </p><br>
<p>Knowledge of ISO 15189/CAP/JCI standards and guidelines. </p><br>
<p>Demonstrated strong analytical and decision-making skills. </p><br>
<p>Excellent communication and interpersonal skills. </p><br>
<p>Proficiency with Microsoft Office suite</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years’ experience in clinical laboratories as a licensed Clinical Scientist or Technologist (Required). </p><br>
<p>Minimum 3 years of Phlebotomy experience in a pediatric hospital (Required)</p><br>
<p>Minimum 3 years as a Technologist in a CAP or ISO15189 laboratory (Preferred)</p><br>
<p>Minimum 2 years in GCC (Preferred)</p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Data Analysis and Interpretation L3<br>Laboratory Testing and Analysis L3<br>Sample Handling and Preparation L3<br>Regulatory Compliance L3<br>Quality Assurance and Control L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Biomedical Engineering or any related field<br><br><br><br>
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<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Infection Prevention and Control Practitioner will oversee all aspects of the Infection Prevention and Control (IPC) programs and provide leadership, resources, tools, and analytics to reduce/eliminate hospital-acquired infections, manage outbreaks/exposures and improve clinical practice. S/He will serve as a key interface with the Ministry of Public Health and other agencies in coordination with the senior clinical administrative leadership.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Provides consultation and expertise in IPC for professional staff, administrative, medical, clinical, patient care, and support services. </p><br>
<p>Responsible for surveillance programs for both healthcare acquired infections and disease reporting including collection and analysis of relevant data and implementation of appropriate action plans to address related issues. </p><br>
<p>Establishes along with relevant stakeholders the IPC Committee to determine the direction of surveillance activities. </p><br>
<p>Actively monitors and evaluates effectiveness of the IPC strategy. </p><br>
<p>Participates in the formulation of policies for the control and prevention of Center infection. </p><br>
<p>Advises and supports under the supervision of the Infection Control Committee Chairman and all heads of departments in the implementation of agreed infection control policies in their specific areas. </p><br>
<p>Serves as a member of committees related to infection control and collects and records relevant data and information. </p><br>
<p>Adheres to Qatar government requirements for reportable diseases and outbreak reporting. </p><br>
<p>Ensures that patients and visitors have access to infection control information. </p><br>
<p>Contributes to the continuous improvement of systems, processes, and practices to increase productivity and operational efficiency. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Follows all relevant organizational Health, Safety and Environment and Quality Management policies, processes, procedures, and instructions to ensure compliance in all aspects of work and ensure commitment to a culture of continuous improvement to meet quality standards and stakeholder expectations. </p><br>
<p>Monitors, controls, and reports key performance indicators related to the Department and recommends corrective actions. </p><br>
<p>Ensures education and training for all facility and contracts staff in proper selection and use of PFE and job or task specific infection control practices. </p><br>
<p>Investigates infection trends including surgical site, outbreaks, and environmental safety issues. </p><br>
<p>Monitors isolation practices for both standard and transmission-based precautions. </p><br>
<p>Advises on infection control aspects regarding clinical equipment. </p><br>
<p>Conducts surveillance as outlined in the IPC strategy.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Working knowledge of MOPH Infection Prevention and Control standards, the Joint Commission International and other local regulatory requirements. </p><br>
<p>Demonstrates commitment to customer service and ability to meet the needs and expectations of patients and health care colleagues. </p><br>
<p>Ability to analyze qualitative and quantitative information for decision support. </p><br>
<p>Must be able to manage competing priorities, while being extremely adaptable and flexible and maintaining a positive work environment. </p><br>
<p>Proficiency using Microsoft Windows / Microsoft Office software and electronic medical record. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 10 years (required). </p><br>
<p>5 years in acute care settings. </p><br>
<p>5 of these years can be as a nurse. </p><br>
<p>4 years’ experience in prevention and control of infection.</p><br>
<p>Minimum 2 years in GCC (preferred). </p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Incident Investigation L3<br>Risk Assessment and Management L3<br>Clinical Guidelines and Protocols L3<br>Environmental Health and Safety L3<br>Antimicrobial Stewardship L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Nursing or any related field<br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Project Manager (PM) and direct supervision of the DA/MRRM Senior Program Assistant, the successful candidate will be responsible and accountable for assisting on a wide-range of issues associated with implementation of the project related activities and other activities in the field under the Migrant Resource and Response Mechanism (MRRM) project in Zwara.</p><p>In coordination with the supervisors, support the organization of awareness sessions that promote and aim to disseminate the #InformedMigrant information campaign materials including organization of community events, focus group discussions and recreational activities.</p><p>Support the organization and facilitate the implementation and monitoring of relevant dissemination activities in target communities, building upon a network of local and International Non-Governmental Organization (NGOs), and community leaders;</p><p>Support field activities reporting and send regular updates as requested by the supervisors.</p><p>Register and profile migrants receiving assistance during outreach activities.</p><p>Regularly update database and other information management system and send regular updates to the Team Leader and Information Management Assistant as required.</p><p>In coordination with the supervisors, assist to organize regular meetings with the migrants community leaders, and other stakeholders working on migrants assistance as required.</p><p>Participate in needs assessments and pre-distribution assessments as requested by the TL/NO.</p><p>Support the MRRM Outreach Team to provide appropriate assistance to migrants with vulnerabilities including distribution of NFI, food items, and hygiene kits.</p><p>Follow and monitor proper utilization of standard operating procedures, manuals, guidance notes, M&E tools and methodologies in the implementation of project activities as instructed by the supervisors.</p><p>Assist in the logistics arrangements and preparations for social/community events, workshops, or meetings in the field.</p><p>Support the NO and MRRM communication assistant in preparing the visibility materials and collect all the photos of relevant activities, including the interest stories and quotes from the beneficiaries and other stakeholders.</p><p>Contribute to the gender mainstreaming throughout activities, addressing protection, social, environmental, and other relevant cross-cutting concerns.</p><p>Perform any other related responsibilities, as assigned by the supervisors.</p><p>Project reporting DA/MRRM Senior Program Assistant G6</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies The incumbent is expected to demonstrate the following values and competencies: Values - all CTG staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies Behavioural Indicators level 3 Teamwork : develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : continuously seeks to learn, share knowledge and innovate. Accountability : takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Managerial Competencies Behavioural Indicators level 3 Strategic thinking and vision: works strategically to realize the Organization s goals and communicates a clear strategic direction Team management no managerial responsibility Further information Good knowledge of the broad range of migration related issues in Libya Creative and solution oriented. Knowledge of Microsoft office tools.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Consultancy title National Individual Consultant - Communications Consultant <br> Duty station Tripoli, Libya,with field travels required, including to eastern, southern and western Libya. <br> Duration Four months,subject to funding, operational needs and satisfactory performance. <br> Type of contract Individual Consultant - National Consultancy <br> Supervisor UNFPA Representative with close cooperation with International Programmes Coordinator <br> Working arrangement <p>Full-time equivalent level of effort,based in the UNFPA CountryOffice in Tripoli, Libya; 21.75 working days per month. Field missions and event support may be required, subject to security andoperational clearances.</p><br> <br> Expected start date As soon as possible following completion of the selection process <br> <p><strong>Background and Rationale</strong></p><br> <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population-data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>The Communications Consultant will provide sustained national support to strengthen UNFPA Libya’s strategic positioning and visibility across its programme areas. The consultant will translate technical work and field results into clear, compelling and ethical communications products; maintain digital channels and media engagement; support campaigns, events and senior-level visits; and strengthen systems for planning, content clearance, analytics and asset management.</p><br><br> <p><br><strong>Purpose and objective of the consultancy</strong></p><br> <ol> <li> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused communications that advance the Country Programme, increase the visibility of UNFPA’s contribution, and engage priority audiences in Arabic and English.</p><br> <p>The specific objectives are to:</p><br> <ul> <li>Develop and implement a communications workplan aligned with UNFPA Libya’s programme, advocacy, partnership and resource-mobilization priorities.</li> <li>Produce timely, accurate and audience-appropriate bilingual communications products that communicate results across sexual and reproductive health, gender-based violence prevention and response, population data, adolescents and youth, and humanitarian action.</li> <li>Strengthen UNFPA Libya’s digital presence, media engagement, donor visibility and support to campaigns, high-level visits and public events.</li> <li>Establish practical systems for content planning and clearance, media monitoring, communications analytics, visual-asset management and institutional memory.</li> <li>Ensure that all communications uphold dignity, informed consent, confidentiality, safeguarding, conflict sensitivity, accessibility and do-no-harm principles.</li> </ul></li> </ol> <p><strong>Scope of work</strong></p><br> <p>Under the direct supervision of the UNFPA Representative and with the close coordination with the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ol> <li>Strategic communications planning and positioning</li> </ol> <ul> <li>Prepare, regularly update and support implementation of the Country Office communications plan, editorial calendar, audience priorities and performance framework.</li> <li>Advise the Representative and senior management on strategic messaging, positioning, communications opportunities and reputational considerations related to UNFPA’s mandate and programme results.</li> <li>Translate Country Programme priorities, donor-funded results and field evidence into clear communications objectives, key messages and audience-specific products.</li> <li>Develop communications and visibility approaches for priority programme initiatives, including national policy processes, campaigns, launches, international days, field missions and high-level visits.</li> <li>Maintain an efficient internal workflow for requesting, drafting, reviewing, clearing, publishing and archiving communications products.</li> </ul> <p>2. Editorial content, storytelling and senior-management support</p><br> <ul> <li>Draft, edit, proofread and adapt high-quality materials in Arabic and English, including press releases, web stories, human-interest stories, social-media copy, speeches, talking points, briefing notes, fact sheets, brochures, newsletters, campaign materials, donor updates and annual reporting inputs.</li> <li>Work with programme and field colleagues and implementing partners to identify strong, evidence-based human-interest stories that demonstrate results and centre the voices, agency and dignity of women, girls, adolescents, young people and affected communities.</li> <li>Prepare communications and background materials for the Representative, senior UNFPA officials, donors, media and other special-interest groups, including support before and during missions and visits.</li> <li>Ensure technical accuracy, consistent messaging and plain-language presentation of sensitive subjects, including sexual and reproductive health and rights, maternal health, gender-based violence, youth participation, population data, displacement and humanitarian needs.</li> <li>Coordinate translation, editing and quality assurance of externally produced or partner-submitted materials before public release.</li> </ul> <p>3. Digital communications and channel management</p><br> <ul> <li>Manage and regularly update UNFPA Libya’s website and social-media channels with relevant, timely and engaging content, in accordance with corporate guidance and approved access arrangements.</li> <li>Plan digital campaigns and content series; adapt products to platform-specific formats; and use accessible practices such as subtitles, accurate captions, descriptive text and readable graphics where appropriate.</li> <li>Monitor audience engagement and channel performance, identify trends and opportunities, and provide practical recommendations to improve reach, relevance and engagement.</li> </ul><br> <ul> <li>Maintain an up-to-date digital content calendar and coordinate inputs from programme, operations, monitoring, field and management colleagues. <ul> <li>Monitor digital conversations, misinformation and emerging issues relevant to UNFPA’s mandate and promptly alert the supervisor to potential communications or reputational risks.</li> </ul></li> </ul> <p>4. Media relations, campaigns, events and partnerships</p><br> <ul> <li>Develop and maintain constructive working relationships with national and local media, journalists, photographers, content producers and other communications partners.</li> <li>Maintain an updated media map and contact database and support targeted dissemination of press releases, statements, invitations and advocacy materials.</li> <li>Monitor relevant mainstream and online media coverage and provide concise alerts, summaries and recommendations to the Country Office.</li> <li>Support the planning and delivery of media engagements, press events, programme launches, donor visibility moments, campaigns, international days, public events and high-level visits.</li> <li>Contribute actively to joint United Nations communications initiatives, including coordination with the UN Communications Group and relevant regional or headquarters communications teams.</li> <li>Support procurement-related technical inputs and quality assurance for communications services and products, ensuring cost-effectiveness, brand compliance and timely delivery within the consultant’s delegated role.</li> </ul> <p>5. Photography, videography, graphic content and asset management</p><br> <ul> <li>Provide high-quality photography and short-form videography for UNFPA events, programme activities and field missions, and edit or retouch material for appropriate public use.</li> <li>Develop or adapt simple, professional graphics and multimedia products and coordinate with specialized designers, photographers, videographers and production companies when required.</li> <li>Support planning and logistics for photography and film assignments, including shot lists, interview preparation, consent processes, captions, metadata and safe storage.</li> <li>Establish and maintain an organized, searchable communications archive covering publications, press releases, media coverage, photographs, videos, designs, source files, consent records and final approved products.</li> <li>Ensure that the use of images and personal stories complies with UNFPA standards on informed consent, safeguarding, confidentiality, data protection and protection-sensitive communication.</li> </ul> <p>6. Monitoring, reporting and communications capacity</p><br> <ul> <li>Track implementation of the communications plan and report regularly on outputs, reach, engagement, media uptake, campaign performance, lessons learned and recommended adjustments.</li> <li>Maintain clear evidence of publication and visibility and provide communications inputs to donor reports, proposals, situation reports, annual reports, results summaries and resource-mobilization materials.</li> <li>Support programme and partner colleagues to improve the quality of stories, photographs, captions, visibility materials and communications requests through practical guidance, templates and short coaching sessions.</li> <li>Perform other relevant communications tasks requested by the supervisor and consistent with the purpose, level and duration of the consultancy.</li> </ul> <p>Expected deliverables and payment schedule</p><br> <ol> <li> <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br> <p>Working arrangements and methodology</p><br> <ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> </ul></li> </ol><br><ul> <li>The consultant is expected to combine strategic planning, regular editorial production, field engagement, event coverage, channel management, media monitoring, analytics and coordination. <ul> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>All final public products must be cleared through the agreed UNFPA approval process before publication or dissemination. The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>All core deliverables must be available in English. Public-facing products will be prepared in Arabic and/or English according to audience and channel requirements, with high-quality editing and translation.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in communications procurement or production will remain subject to UNFPA procedures and delegated authority.</li> </ul></li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li>A first-level university degree in communications, journalism, public information, media studies, digital communications, political science, international relations or another relevant field is required.</li> <li>An advanced university degree in a communications-related field is a strong asset.</li></ul><p><strong>Knowledge and Experience: </strong></p><br> <ul> <li> <ul> <li>A minimum of two years of relevant professional experience at national or international level in communications, public information, journalism, digital media, multimedia production or a related field</li> </ul> <br></li> <li>Demonstrated experience producing high-quality communications materials for different audiences and formats, including web, social media, print, campaigns and public events. <ul> <li>Proven bilingual writing, editing and storytelling experience in Arabic and English, supported by relevant samples.</li> <li>Proven experience in photography, videography and/or graphic design, supported by a portfolio or comparable evidence of previous work.</li> <li>Experience managing social-media channels, website content, digital campaigns and communications analytics.</li> <li>Good knowledge of the Libyan institutional, media, civil-society and sub-national context, including sensitivity to regional and conflict dynamics.</li> <li>Previous experience with a United Nations entity, international development or humanitarian organization, government institution or civil-society organization is an asset but is not required.</li> <li>Knowledge of and experience incontext and gender-sensitive reporting, including communicating on sexual and reproductive health, gender-based violence, gender equality, adolescents and youth, population data or humanitarian action is highly desirable.</li> </ul></li> <li> <ul> <li>Excellent writing, editing, interviewing, storytelling and message-development skills, with strong attention to detail and factual accuracy.</li> <li>Proficiency in current office applications, social-media platforms, content-management systems and digital analytics tools.</li> <li>Working ability with commonly used photography, video-editing and graphic-design software. Familiarity with tools such as Adobe Photoshop, Illustrator, InDesign, Premiere Pro, Canva or equivalent applications is an asset.</li> <li>Strong organizational and project-management skills, including the ability to handle competing priorities, respond quickly to emerging needs and meet deadlines in a fast-paced environment. Sound judgment in handling sensitive information, protection risks, consent, reputational considerations and communications involving vulnerable people.</li> <li>Strong interpersonal skills and ability to work effectively with government, media, civil society, communities, donors, UN agencies and colleagues from different technical backgrounds.</li> </ul> <br></li> </ul><br><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li> <li>Ability to draft clear, accurate and audience-appropriate public communications in both languages is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Strategic communications planning and implementation.</li> <li>Bilingual writing, editing, storytelling and public information.</li> <li>Digital communications, social media, website management and analytics.</li> <li>Media relations, campaign management and event communications.</li> <li>Photography, videography, visual storytelling and asset management.</li> <li>Protection-sensitive, gender-responsive, conflict-sensitive and ethical communication.</li> <li>Partnership building, donor visibility and inter-agency coordination.</li></ul>Application requirements<ul> <li>Updated CV or P11 demonstrating relevant communications, digital-media, editorial, photography, videography, design and stakeholder-engagement experience.</li> <li>Motivation note demonstrating understanding of the assignment and the proposed approach to delivering the consultancy scope.</li> <li>Portfolio or links to relevant work. Applicants should include representative bilingual writing samples and evidence of photography, videography, graphic design and/or digital campaign work.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><p>Technical tools and decisions</p><ul><li>Finalize, with BSC and our client Libya, all MICS Plus survey tools, CATI questionnaires, protocols and technical documentation (sample design, questionnaire drafting/revision, tabulation plans).</li><li>Support implementation of key technical decisions across all phases: sample design, CATI system preparation and testing, training, data collection, processing, quality assurance, analysis, reporting and dissemination.</li><li>Facilitate technical reviews by sampling, data-processing and household-survey experts at key stages, ensuring feedback is documented and incorporated.</li></ul><p>Fieldwork, data and analysis</p><ul><li>Support training of CATI interviewers and supervisors (call handling, respondent protocols, quality control, use of the digital data collection system).</li><li>Provide close monitoring and technical support during the initial days of each data collection round to ensure operational readiness and adherence to protocols.</li><li>Process and review incoming data with the BSC MICS Plus team timely quality checks, correction of data issues and documentation of data-quality findings.</li><li>Develop tabulation programmes, indicator tables and analysis outputs with the BSC data- processing team and our client in Libya.</li></ul><p>Coordination, reporting and archiving</p><ul><li>Provide technical and managerial support to BSC in the day-to-day running of MICS Plus, and coordination/supervisory support to the BSC data-processing and CATI data-collection teams during active data collection.</li><li>Maintain regular communication with our client in Libya and BSC; support UNICEF HQ/RO/CO MICS consultants and experts.</li><li>Support data interpretation sessions, stakeholder dissemination workshops and communication events; document lessons learned, bottlenecks and good practices.</li><li>Ensure proper archiving of all MICS Plus tools and products, and prepare a comprehensive final process report on the setup, implementation, results, challenges and recommendations for institutionalizing high-frequency data systems within BSC.</li></ul><p>Additional and cross-cutting support</p><ul><li>MICS7 Libya finalization support quality review and finalization of the survey report and prepare GIS-based outputs (maps and geospatial visualizations of key indicators).</li><li>MODA / multidimensional child poverty provide coordination and support to the MODA consultant conducting the analysis (using MICS7 and, where relevant, MICS Plus data): facilitate access to datasets/documentation, coordinate between BSC, UNICEF Libya and the MODA consultant, and support review and finalization of outputs.</li><li>Programme monitoring follow up with our client in Libya sections and partners on results reportin in eTools (incl. PCA/partnership progress) and support data collection from sections/partners via ActivityInfo (form design/adjustment, data-quality checks, consolidation).</li><li>Other monitoring tasks as required by the PME Section (field-monitoring support, dataconsolidation, dashboards)</li></ul><p>Project reporting</p><p>Reports to our client's Libya Country Office (PME Section), collaborating with the our clients Regional Office and HQ MICS teams and with BSC focal persons. Regular implementation updates to our client in Libya, with increased frequency during data collection, data processing and reporting.</p><p>Stage deliverables submitted per the delivery schedule</p><ul><li>Comprehensive final process report and full documentation archive at the end of the assignment.</li><li>MICS7 Libya final report and GIS outputs finalized.</li><li>MODA coordination and support provided; MODA outputs reviewed and finalized with the MODA consultant.</li><li>Ongoing programme monitoring support eTools reporting follow-up and ActivityInfo data collection/consolidation (within the overall fee).</li></ul><p>Key competencies</p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li></ul><p>Team management</p><p>Provides coordination and supervisory support to the BSC MICS Plus team (data-processing team and CATI data-collection team), particularly during active data collection. This is a technical coordination role, not a our clients line-management position.</p><p>Further information</p><p>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys. Experience in data analysis, tabulation, survey reporting or dashboard preparation. Experience coordinating with government counterparts, vendors or technical teams. Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset). Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li><li>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys.</li><li>Experience in data analysis, tabulation, survey reporting or dashboard preparation.</li><li>Experience coordinating with government counterparts, vendors or technical teams.</li><li>Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset).</li><li>Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Laboratory Technologist II is responsible to perform and provide analysis for low to high complex diagnostic testing in the relevant section and provide Phlebotomy services especially for difficult blood draws. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Actively participates in the technical and analytical work of the section. </p><br>
<p>Liaises with the Team Lead on appropriateness of tests, results, and additional testing as required. </p><br>
<p>Monitors, records, reports back results, and participates in discussions to rectify areas of concern if necessary. </p><br>
<p>Identifies problems that may adversely affect test performance or reporting of test results and either corrects the problem or notifies the Team Lead. </p><br>
<p>Responds to questions/queries and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results. </p><br>
<p>Investigates and takes action to resolve the problems with analytical methods and equipment. </p><br>
<p>Collects laboratory specimens and performs assigned laboratory procedures and other tests as necessary and immediately reports abnormal findings to appropriate staff. </p><br>
<p>Verifies all critical results and documents with accurate follow-up. </p><br>
<p>Performs pediatric and adult phlebotomy. </p><br>
<p>Provides phlebotomy support to other clinical units for patients with difficult veins. </p><br>
<p>Collects venous and capillary blood, using precautions that ensure the safety of the patient and Laboratory staff. </p><br>
<p>Performs positive patient identification and records appropriate collection information in the Center information system or on the Laboratory requisition form. </p><br>
<p>Ensures that all specimen collections and processing are performed in compliance with JCI, CAP and ISO15189 guidelines. </p><br>
<p>Performs appropriate documentation of Laboratory procedures to assure the accuracy of Laboratory records. </p><br>
<p>Assists the Team Lead in inventory management which includes stock monitoring and ordering. </p><br>
<p>Operates complex automated Laboratory equipment, computer software, and precision instruments. </p><br>
<p>In liaison with the Team Lead, provides technical advice on, and assists in the selection / validation of new equipment. </p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Takes responsibility for the maintenance and safe use of equipment within the section. </p><br>
<p>Uses Laboratory Information System (LIS) to generate workload statistics, run queries and assess quality of data according to defined criteria. </p><br>
<p>Responsible for planning, performing, and evaluating Laboratory testing analysis and quality control. </p><br>
<p>Ensures compliance to all policies and procedures. </p><br>
<p>Adheres to KMC standards as per the Code of Conduct and Conflict of Interest policies. </p><br>
<p>Adheres to the Laboratory’s quality control policies and procedures and performs, reviews, and documents all quality control activities accordingly. </p><br>
<p>Helps ensure the provision of a high quality, cost-effective service with the emphasis on quality assurance in all aspects of the section supervised by monitoring and audit of internal quality control. </p><br>
<p>Ascertains that quality control procedures are followed prior to releasing clinical data. </p><br>
<p>Reviews and evaluates quality control, proficiency, and competency. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Expert in pediatric and adult phlebotomy. </p><br>
<p>Functional knowledge and clinical experience in Clinical laboratories. </p><br>
<p>Knowledge of and experience with Clinical laboratory safety and risks. </p><br>
<p>Knowledge of ISO 15189/CAP/JCI standards and guidelines. </p><br>
<p>Demonstrated strong analytical and decision-making skills. </p><br>
<p>Excellent communication and interpersonal skills. </p><br>
<p>Proficiency with Microsoft Office suite</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years’ experience in clinical laboratories as a licensed Clinical Scientist or Technologist (Required). </p><br>
<p>Minimum 3 years of Phlebotomy experience in a pediatric hospital (Required)</p><br>
<p>Minimum 3 years as a Technologist in a CAP or ISO15189 laboratory (Preferred)</p><br>
<p>Minimum 2 years in GCC (Preferred)</p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Data Analysis and Interpretation L3<br>Laboratory Testing and Analysis L3<br>Sample Handling and Preparation L3<br>Regulatory Compliance L3<br>Quality Assurance and Control L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Biomedical Engineering or any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the direct supervision of the Senior M&E and Policy Assistant, the M&E team leader will be responsible for performing operational assistance to the M&E operation related to primary data collection on migrants and internally displaced population.</p>
<p><strong>Role objectives</strong></p>
<ul>
<li><p>The team leader tasks will be centered around: </p></li>
<li><p>Lead and coordinate enumerators schedule in the implementation of data collection activities across various programme interventions, including distributions, trainings, awareness sessions, community events, and focus group discussions.</p></li>
<li><p>Ensure accurate, reliable, and timely data collection, storage, and submission in line with monitoring and reporting standards.</p></li>
<li><p>Supervise and monitor enumerators performance in the field, ensuring adherence to methodologies, tools, and ethical data collection practices.</p></li>
<li><p>Plan and coordinate field assignments and monitoring visits, including travel arrangements and coverage of activities across different locations.</p></li>
<li><p>Identify and engage reliable sources of information and key informants to support data collection processes.</p></li>
<li><p>Support the design, testing, and regular review of data collection tools to ensure alignment with project indicators and reporting requirements.</p></li>
<li><p>Provide technical guidance and support to enumerators and programme teams on data collection processes and tools (e.g., KOBO and other systems).</p></li>
<li><p>Verify and validate the accuracy and quality of data collected in the field before submission and analysis.</p></li>
<li><p>Ensure timely transfer and proper management of collected data, maintaining organized documentation within the M&E repository.</p></li>
<li><p>Support data analysis and contribute to the preparation of reports, dashboards, fact sheets, and other information products.</p></li>
<li><p>Ensure compliance with data protection principles and confidentiality standards, and provide regular updates and reports to the Senior M&E and Policy Assistant on field activities and findings.</p></li>
<li><p>Support translation of M&E data collection tools and analysis. </p></li>
<li><p>Perform such other duties as may be assigned.</p></li>
</ul>
<div><br></div>
<p><strong>Project reporting</strong></p>
<p>Senior M&E and Policy Assistant</p>
<p><strong>Key competencies</strong></p>
<p>The incumbent is expected to demonstrate the following values and competencies:</p>
<p><strong>Values - all IOM staff members must abide by and demonstrate these three values:</strong></p>
<ul>
<li><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p></li>
<li><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p></li>
<li><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p></li>
</ul>
<p><br> </p>
<p><strong>Core Competencies behavioural indicators level 3</strong></p>
<ul>
<li><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p></li>
<li><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p></li>
<li><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p></li>
<li><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p></li>
<li><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Experience in working with migration related issues;</p>
<p>Previous experience in an international, humanitarian/development organization and/or in capacity building initiatives is an advantage;</p>
<p>Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds and respect for diversity and gender equality;</p>
<p>Experience preferably in an international organization. Experience with IOM or another international organization is an advantage; </p>
<p>Ability to pay close attention to details and work with minimal supervision </p>
<p>Ability to work under pressure and meet deadlines </p>
<p>Ability to work effectively and harmoniously with a team of colleagues </p>
<p>Strong knowledge of MS Office applications especially Excel, and good knowledge of Adobe software (Photoshop, Illustrator, Indesign).</p>
<p>Strong knowledge of PowerBi program.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach. </p>
Role objectives<br><ul> <li> <p>Provide psychosocial support to the members of the migrant community enrolled in VHR program through providing scheduled activities in living spaces, holding support groups for identified target populations. </p> </li> <li> <p>Also supporting migrants living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks. </p> </li> <li> <p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.</p> </li> <li> <p>Provide remote psychosocial support when needed. </p> </li> <li> <p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p> </li> <li> <p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p> </li> <li> <p> Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p> </li> <li> <p> Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p> When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p> Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p> Work on creating a system for proper documentation.</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p></li><li> </li> </ul> <div> <br> </div>
Project reporting<br><p>MHPSS Program Officer </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul>
Team management<br><p>No team management responsibility for this role</p>
Further information<br><ul> <li> <p> <span>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level</span></p> </li> <li> <p>maintains confidentiality and discretion in appropriate areas of work</p> </li> <li> <p>Skilled at developing culturally relevant psychotherapeutic interventions</p> </li> <li> <p>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings</p> </li> <li> <p>knowledgeable on the psychosocial impact of forced displacement.</p></li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the Hiring Company:<p><span>The company is a Libyan EPC/EPCM and energy infrastructure company specialized in power generation, electrical infrastructure, renewable energy, industrial engineering, and large-scale infrastructure projects. The company combines international engineering expertise with local operational capability to support Libya’s energy transition and infrastructure modernization initiatives.</span></p><br>Your Mission as a Tender &amp; Business Development Officer:<p><span>As a Tender &amp; Business Development Officer, your mission </span>will be responsible for identifying, monitoring, and pursuing business opportunities with Libyan government entities, particularly the National Oil Corporation (NOC), its affiliated companies, the General Electricity Company of Libya (GECOL), and other public sector organizations. </p><br><p>The role focuses on securing supply contracts for spare parts, industrial equipment, electrical and mechanical materials, engineering products, and related technical services.</p><br>You Will Be Handling These Duties and Responsibilities as a Tender &amp; Business Development Officer:<ul><li><p><span>Monitor tender opportunities issued by NOC, NOC subsidiaries, GECOL, government ministries, and public institutions.</span></p><br></li><li><p><span>Identify and pursue new business opportunities related to spare parts, industrial equipment, electrical equipment, mechanical equipment, engineering materials, and technical services.</span></p><br></li><li><p><span>Build and maintain strong relationships with procurement, contracts, and commercial departments within government entities and state-owned companies.</span></p><br></li><li><p><span>Register and maintain the company’s vendor and qualification status with target organizations.</span></p><br></li><li><p><span>Coordinate with technical, commercial, and supplier teams to prepare competitive technical and commercial proposals.</span></p><br></li><li><p><span>Manage the tender process from bid preparation and submission to clarification, negotiation, follow-up, and contract award.</span></p><br></li><li><p><span>Communicate with local and international suppliers to obtain quotations, technical documents, and commercial offers.</span></p><br></li><li><p><span>Maintain a pipeline of upcoming tenders and business opportunities and provide regular updates to management.</span></p><br></li><li><p><span>Support contract negotiations and coordinate internally during contract execution.</span></p><br></li><li><p><span>Identify strategic suppliers and partnerships that can strengthen the company’s competitiveness.</span></p><br></li></ul>Qualifications and Skills That Will Allow You to Thrive as a Tender &amp; Business Development Officer:<ul><li><p><span>Minimum 3–5 years of experience in tendering, business development, procurement, or commercial activities.</span></p><br></li><li><p><span>Bachelor’s degree in Engineering, Business Administration, Marketing, or a related field.</span></p><br></li><li><p><span>Previous experience with NOC companies, GECOL, EPC contractors, or industrial supply companies is highly preferred.</span></p><br></li><li><p><span>Strong understanding of Libyan public procurement procedures, tender requirements, and vendor registration processes.</span></p><br></li><li><p><span>Good network with procurement, contracts, and commercial teams within government or state-owned organizations.</span></p><br></li><li><p><span>Experience in sourcing spare parts, industrial equipment, electrical and mechanical materials from local and international suppliers.</span></p><br></li><li><p><span>Strong commercial awareness and ability to identify and convert opportunities into business relationships and contracts.</span></p><br></li><li><p><span>Excellent negotiation, communication, reporting, and presentation skills.</span></p><br></li><li><p><span>Excellent command of Arabic and English.</span></p><br></li><li><p><span>Good knowledge of Microsoft Office applications.</span></p><br></li><li><p><span>High level of integrity, professionalism, confidentiality, and follow-up discipline.</span></p><br></li><li><p><span>Willingness to travel within Libya when required.</span></p><br></li></ul>Additional Information<ul><li><p><strong>Working Days &amp; Hours: </strong>Saturday to Thursday (8:00 AM – 3:00 PM)</p><br></li><li><p><strong>Location: </strong><span>Ben Ashour, </span>Tripoli, Libya.</p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS capacity building assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally</p>
Role objectives<br><ul> <li> <p>Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members</p> </li> <li> <p>Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content </p> </li> <li> <p>Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. </p> </li> <li> <p>Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach</p> </li> <li> <p>Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events</p> </li> <li> <p>Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations</p> </li> <li> <p>Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on.</p> </li> <li> <p>Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p>When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p> </li> <li> <p>Provide psychosocial support to the members of the migrant community</p> </li> <li> <p>Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,)</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes</p> </li> <li> <p>Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations</p> </li> <li> <p>Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach.</p> </li> <li> <p>Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations</p> </li> <li> <p>Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level.</p> </li> <li> <p>Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly.</p> </li> <li> <p>Make necessary referral to other units, programs, and departments within IOM and to other stakeholders.</p> </li> <li> <p>Travel to any location as requested by the direct supervisor when/where necessary. </p> </li> <li> <p>c<span>onduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</span></p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p> </li> <li> <p>Attend meetings both programmatic and Technical on regular basis.</p> </li> <li> <p>Submit weekly and monthly reports documents all activities and services provided.</p> </li> <li> <p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM. </p> </li> </ul>
Project reporting<br><p>MHPSS Project Manager </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p></li></ul></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Result of Service<br>Expected Deliverables (within 2 months) • HDP Advisory Group continuously operates, or a new development coordination forum is established. This includes UN, NGOs and development partners, working closely with the Libyan authorities (both recognized and de-facto governments). • Selected municipalities will have councils adopted or updated local development plans that could serve as demonstration sites for the UNCT’s area-based coordination support. • Humanitarian datasets will be responsibly integrated into government-led systems. • A national DRM strategy will be finalized and validated, an interoperable preparedness SOP tested at the national level. At local level, pilots linking early warning and community action will be rolled out so that alerts translate into organized, life‑saving responses.<br> Work Location<br>Tripoli<br> Expected duration<br>2 months<br> Duties and Responsibilities<br>Org. Setting and Reporting The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. The position is located in the United Nations Resident Coordination Office (RCO) in Libya and reports to the Senior Development Coordination Officer, Strategic Planning and RCO Team Leader. Responsibilities: Under the delegated authority, the Regional Coordination Officer will provide high-level coordination, analytical and policy support to the RCO and UNCT, contributing to a tangible shift in how the UN operates and how Libyan systems function by June 2026. The incumbent is expected to advance: 1. Local Coordination & Municipal Policy Advisory Support: • Support the UN’s area-based coordination model through regular engagement with municipal councils in the East. • Assist municipalities to integrate displacement management, IDP reintegration, and climate and conflict sensitivity into development and peacebuilding plans. • Facilitate dialogue and coordination between municipal councils, national authorities, UN entities, INGOs, and civil society to ensure coherent, multi-stakeholder planning and implementation. • Coordinate closely with UN Agencies, Funds and Programmes (AFPs) to ensure cross-agency coherence, accountability, and integrated planning at the local level. • Contribute to positioning selected municipalities as demonstration sites for inclusive, evidence-based governance aligned with the UNSDCF. 2. Strengthening Municipal Data Systems: • Consolidate ongoing initiatives to ensure that vetted humanitarian datasets are responsibly integrated into municipal systems for targeting, case management, and resource allocation. • Support interoperability between municipal platforms and national-level systems, promoting harmonized data standards and evidence-informed decision-making. • Support with national institutions to address policy and technical barriers to data-sharing and advance a unified national platform for risk and development information. 3. Institutionalizing DRM, Preparedness and early warning capacities: • Support national counterparts to consolidate nationally owned resilience frameworks and to convene UN technical expertise for finalizing a national Disaster Risk Management (DRM) strategy. • Contribute to the development and testing of a single, inter-institutional SOP for emergency preparedness among national actors. • Support national efforts in strengthening integration between national alert systems and community-level action, enabling timely activation of preparedness measures in health, livelihoods, public safety, and social services. • Coordinate and support UNCT’s emergency preparedness by regularly updating the contingency plan and monitoring early warning indicators and emerging emergencies, working closely with the Rapid Response Mechanism.<br> Qualifications/special skills<br>Advanced university degree (Master's degree or equivalent degree) in public administration, sustainable development, social sciences, communications, civil engineering or related area is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of certification in data analytics, business analytics or data science programs is an advantage. A minimum of two (2) year's work experience in Coordination and Communication is required Work experience with Local government is desirable professional experience with the United Nations is an asset. A minimum of 2 years with demonstrated experience in humanitarian and coordination roles is desirable<br> Languages<br>Fluency (Oral and Written) in both English and Arabic is required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><p>Project Management Lead initial client engagements, clearly articulating CTG s services and project scope as per contract terms and conditions. Ensure alignment between the scope of work, client expectations, and CTG s service delivery, proactively managing and agreeing on any adjustments. Act as the focal point for clients, maintaining strong relationships and addressing concerns promptly to ensure satisfaction and smooth project execution. Take ownership of issue resolution, ensuring timely and effective solutions related to service delivery, consultant performance, or client concerns. Monitor financial performance, ensuring proper management of costs, revenue, and resource allocation to maintain project profitability. Ensure the timely and accurate delivery of monthly reports to clients, covering key metrics such as headcount, payroll, DSA amounts, consultant activities, and financial status. Contribute to financial forecasting and planning for ongoing and future projects.</p><p>Operations, Legal, and Compliance Management Oversee recruitment, onboarding, payroll, and contract issuance processes for CTG consultants, ensuring efficiency and compliance with CTG policies and legal frameworks. Ensure all operations related to the project comply with CTG policies, local labor laws, and client requirements, including adherence to deadlines, quality standards, and financial controls. Support the timely and compliant onboarding of international consultants per contractual requirements. Ensure the accurate and timely issuance of consultant contracts, ensuring compliance with CTG policies, local labor laws, and client agreements. Provide regular operational and financial updates to internal stakeholders, including the Country Operations Manager and Regional Director, regarding the status of client accounts, project delivery, and financial performance. Proactively implement measures to prevent mismanagement of resources, client expectations, or deliverables. Ensure strict compliance with CTG s operational policies to mitigate legal and financial risks. Obtain necessary approvals for any deviations from CTG s standard operating procedures to prevent legal or financial repercussions. Notify in-country management of any client-recommended deviations from CTG s processes. Report any fraudulent activities or irregularities to in-country management immediately. Maintain professional and official communication channels to avoid disputes with clients.</p><p>Team Leadership and Management (when applicable) Lead and manage a team of Account Administrators, Account Team Leaders, and support staff, ensuring they are well-trained, motivated, and equipped to carry out their roles. Effectively delegate tasks, ensuring timely completion and adherence to established processes. Monitor the performance of team members, providing feedback, guidance, and mentorship to ensure high-quality delivery of services. Identify areas for development within the team and provide coaching, training, and professional growth opportunities. Uphold CTG s ethical standards, ensuring all interpersonal interactions remain professional, culturally sensitive, and aligned with CTG s core values. Foster a respectful and inclusive work environment that acknowledges diverse cultural values and beliefs. Promote CTG s values in all aspects of team operations and client interactions.</p><p>Client Relationship and Communication Serve as the primary liaison for clients, maintaining long-term relationships and addressing any concerns or issues that arise. Ensure clear and transparent communication with clients to build trust and maintain satisfaction. Take ownership of any challenges that arise in client relationships, whether related to service delivery or internal operations, and ensure appropriate solutions are implemented swiftly. Ensure that client expectations are met without compromising operational efficiency or profitability.</p><p>Quality Management Responsibilities - Quality Assurance and Continuous Improvement: Ensure the consistent delivery of services in accordance with contractual obligations, company standards, and client expectations. Monitor service quality and client satisfaction through regular reviews, feedback sessions, and performance evaluations. Identify quality risks, service gaps, and areas for improvement, and implement corrective and preventive actions as required. Coordinate with operational and support teams to ensure compliance with established quality management processes and procedures. Track and report key performance indicators (KPIs), service level agreements (SLAs), and quality metrics to management and clients. Lead client issue resolution processes, ensuring timely investigation, root cause analysis, and implementation of sustainable solutions. Support continuous improvement initiatives aimed at enhancing service delivery efficiency, effectiveness, and customer satisfaction. Ensure all client-related documentation, records, and reports are maintained accurately and in accordance with company quality standards. Promote a culture of quality, accountability, and continuous improvement among internal stakeholders and service delivery teams. Participate in internal and external audits related to client accounts and support the implementation of audit recommendations. Ensure continuous follow-up and regular updates of all client trackers, including training records, performance reviews, and other tracking tools, in line with client requirements. Ensure the timely delivery of all client reports, maintaining a high level of accuracy and ensuring that all information is up to date Deliver CTG and UN training programs effectively and maintain accurate, comprehensive, and regularly updated training materials and matrices for all training activities conducted</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies - Outstanding people management skills and very familiar with delegation, performance management, and providing feedback and guidance to team members. - Strong communication, problem-solving skills. - Financial acumen, ideally with experience managing budgets and financial reporting. - Proficiency in HR systems and Microsoft Office (Excel, Word, PowerPoint). - Strong attention to detail, especially in managing contracts, consultant data, and reporting. - Proactive and results-oriented. - Ability to work under pressure and manage multiple priorities simultaneously.</p><p></p></section>
<p>Benghazi, the second-largest city in Libya, faces significant challenges in providing adequate water services to its population of approximately 850,000 residents. These challenges are exacerbated by rapid urban expansion, aging infrastructure, water scarcity, poor water and sanitation management performance and climate change. Against this backdrop, our clinet jointly with the African Development Bank (AfDB), are supporting the Municipality of Benghazi to develop a comprehensive water infrastructure master plan for Benghazi City. To ensure alignment with the Benghazi Metropolitan Area Master plan1 currently under finalization (as of October 2025), the water infrastructure masterplan will have 2050 as the final planning horizon year. The goal of this masterplan is to provide a strategic framework for addressing these challenges, ensuring sustainable water management, and enhancing the resilience of the city's water and sanitation infrastructure. The achievement of this goal is anchored in three project components namely:</p><p>Component A: Inclusive and resilient urban water masterplan for Benghazi</p><p>The development of the masterplan will include, amongst others, the following activities: infrastructure assessment, assessment of existing institutional frameworks, field data collection and analysis, identification of infrastructure needs, analysis of the water tariff system, development of long-term goals, identification of stakeholders and their roles, and identification of potential financing mechanisms. The Consultancy Firm selected to deliver this project will also refer to the recently developed sanitation masterplan2 launched in October 2024 between the International Committee of the Red Cross (ICRC) and the Libya Development and Reconstruction Fund, ensuring coherence and between this and the water masterplan being developed. With respect to the water tariff system, in Libya, the price of water depends on its source of withdrawal. According to the AfDB, the charge for the use of water from the Man-made River Project (MMRP)3 is defined in Decree No.218/1994 and is dependent on its use. For domestic use, the General Company of Water and Wastewater (GCWW) pays a tariff to the MMRP. For desalinated water delivered by the General Desalination Company of Libya (GDCOL) for domestic use, there is a charge applied for this supply to the GCWW. Finally, the domestic water tariff paid by users for the water supply service delivered by the GCWW is volumetric and has a fixed tariff4. The water masterplan will cover all of Benghazi municipality, including peri-urban areas and new areas which are not connected to any water supply system (and informed by population growth projections and city expansion), and integrate climate change adaptation measures and best practices, such as circular economy concepts, when possible. It will be a strategic document, providing a vision for the sustainable development and operation of water supply facilities with 2050 as the final planning horizon year, and from the technical, institutional, financial and environmental perspectives. Accordingly, the technical and investment forecasts will be defined for the following horizons:</p><ul><li>Short term (intermediate) 2030</li><li>Long term 2050</li></ul><p>Each horizon and interval between them will be the subject of a priority analysis of the projects and works to be carried out for the achievement of the objectives fixed at the final horizon according to the criteria of urbanization, existing infrastructure, and environmental and socio-economic impacts.</p><p>Component B: Preparation of Water and Sanitation Investment Plan Projects</p><p>An investment plan will be developed by the Consultancy Firm appointed to develop the Benghazi water masterplan and cleared by the competent authorities. The investment plan will include a project prioritization table, following a multi-criteria analysis, established in collaboration with the main stakeholders. The Consultancy Firm will then prepare the preliminary design, full design, and tender documents (including Bills of Quantities) for the top three (3) prioritized investment projects and initial budget estimates. The full / detailed design will be developed for the top three prioritized investment projects, for which at least EUR 100 million (in words: one hundred million) will be expected to be mobilized for infrastructure development.</p><p>Component C: Governance and capacity building of relevant national stakeholders and Project management</p><p>This component will strengthen the project's ownership and relevance by involving the relevant national stakeholders of the sector. Specifically, the Consultancy Firm develop a Capacity Building Plan (aligned to the time horizons as articulated under Component A) to train local authorities, particularly the Municipality of Benghazi, </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in liaising with governmental authorities, international organizations, UN and other stakeholders required.</li><li>Experience working on public sector/utility infrastructure development projects is considered a distinct advantage.</li><li>Diplomacy and strong interactive skills necessary for dealing with senior officials in Government, and donor/development organizations as well as partners / stakeholders.</li><li>Excellent oral and written communication, and analytical skills are necessary.</li><li>Demonstrated experience in forging relationships between partners / stakeholders and maintaining effective relationships.</li><li>Strong communication and interpersonal skills, along with problem-solving and conflict resolution abilities, are essential for effectively building and maintaining relationships.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination skills.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>
<p>The successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities under emergency response linked to Sudanese community in Libya.</p><p>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</p><p>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</p><p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</p><p>Provide psychological First aid within search and rescue operations.</p><p>Provide remote psychosocial support when needed.</p><p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p><p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p><p>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p><p>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p><p>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p><p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p><p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p><p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p><p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p><p>Work on creating a system for proper documentation.</p><p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p><p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p><p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p><p>Travel to any location as requested by the direct supervisor when/where necessary.</p><p>Attend meetings both programmatic and technical on regular basis.</p><p>Liaise closely with the mental health professional to better follow up on cases.</p><p>Submit weekly and monthly reports documents all activities and services provided.</p><p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</p><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management No managerial responsibility in this team</p><p>Further information</p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work</li><li>Skilled at developing culturally relevant psychotherapeutic interventions</li><li>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings</li><li>Knowledgeable on the psychosocial impact of forced displacement.</li></ul>
<p>CTG overview CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here s a list of services we offer: Staffing solutions and HR management services Monitoring and evaluation Fleet management and logistics Facilities management Sustainability and Communications Advisory Election monitoring and observation IT professional services Medical assistance Visit www.ctg.org to find out more.</p><p>Overview of position Benghazi, the second-largest city in Libya, faces significant challenges in providing adequate water services to its population of approximately 850,000 residents. These challenges are exacerbated by rapid urban expansion, aging infrastructure, water scarcity, poor water and sanitation management performance and climate change. Against this backdrop, our client jointly with the African Development Bank (AfDB), are supporting the Municipality of Benghazi to develop a comprehensive water infrastructure master plan for Benghazi City. To ensure alignment with the Benghazi Metropolitan Area Master plan1currently under finalization (as of October 2025), the water infrastructure masterplan will have 2050 as the final planning horizon year. The goal of this masterplan is to provide a strategic framework for addressing these challenges, ensuring sustainable water management, Component A: Inclusive and resilient urban water masterplan for Benghazi The development of the masterplan will include, amongst others, the following activities: infrastructure assessment, assessment of existing institutional frameworks, field data collection and analysis, identification of infrastructure needs, analysis of the water tariff system, development of long-term goals, identification of stakeholders and their roles, and identification of potential financing mechanisms. The Consultancy Firm selected to deliver this project will also refer to the recently developed sanitation masterplan2 launched in October 2024 between the International Committee of the Red Cross (ICRC) and the Libya Development and Reconstruction Fund, ensuring coherence and between this and the water masterplan being developed. With respect to the water tariff system, in Libya, the price of water depends on its source of withdrawal. According to the AfDB, the charge for the use of water from the Man-made River Project (MMRP)3 is defined in Decree No.218/1994 and is dependent on its use. For domestic use, the General Company of Water and Wastewater (GCWW) pays a tariff to the MMRP. For desalinated water delivered by the General Desalination Company of Libya (GDCOL) for domestic use, there is a charge applied for this supply to the GCWW. Finally, the domestic water tariff paid by users for the water supply service delivered by the GCWW is volumetric and has a fixed tariff4. The water masterplan will cover all of Benghazi municipality, including peri-urban areas and new areas which are not connected to any water supply system (and informed by population growth projections and city expansion), and integrate climate change adaptation measures and best practices, such as circular economy concepts, when possible. It will be a strategic document, providing a vision for the sustainable development and operation of water supply facilities with 2050 as the final planning horizon year, and from the technical, institutional, financial and environmental perspectives. Accordingly, the technical and investment forecasts will be defined for the following horizons: Short term (intermediate) 2030 Long term 2050 Each horizon and interval between them will be the subject of a priority analysis of the projects and works to be carried out for the achievement of the objectives fixed at the final horizon according to the criteria of urbanization, existing infrastructure, and environmental and socio-economic impacts. Component B: Preparation of Water and Sanitation Investment Plan Projects An investment plan will be developed by the Consultancy Firm appointed to develop the Benghazi water masterplan and cleared by the competent authorities. The investment plan will include a project prioritization table, following a multi-criteria analysis, established in collaboration with the main stakeholders. The Consultancy Firm will then prepare the preliminary design, full design, and tender documents (including Bills of Quantities) for the top three (3) prioritized investment projects and initial budget estimates. The full / detailed design will be developed for the top three prioritized investment projects, for which at least EUR 100 million (in words: one hundred million) will be expected to be mobilized for infrastructure development. Component C: Governance and capacity building of relevant national stakeholders and Project management This component will strengthen the project's ownership and relevance by involving the relevant national stakeholders of the sector. Specifically, the Consultancy Firm will develop a Capacity Building Plan (aligned to the time horizons as articulated under Component A) to train local authorities, particularly the Municipality of Benghazi, Libya Reconstruction and Development Fund, the GCWW and the GMRA, on the operation and management of the systems proposed in the masterplan.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Expert knowledge of at least one, and basic knowledge of at least two of the following components: experience in developing an action plan extracting information from ESMF to guide ESS implementation; designing standards and instruments for safeguarding compliance and screening; developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting; oversight and monitoring the implementation of environmental and risk management plans at the project level; previous experience with the UN or AfDB and MDB-funded projects is desirable.</li><li>Expert knowledge of at least two of, and basic knowledge of the other two following components: Programme/project management; Capacity development; Knowledge management; Monitoring and evaluation.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clinet technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>
<h2 class="h5">Job description</h2>
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<p>Job Description <br></p><br><p>We are seeking a skilled <strong>H-Beam Assembly Line Operator</strong> to assemble H-beams and structural steel members according to fabrication drawings, ensuring proper alignment, dimensional accuracy, and quality standards before welding. The ideal candidate should have experience operating H-beam assembly line equipment in a structural steel fabrication environment.</p><br><br><strong>Key Responsibilities</strong><ul><li><p>Interpret fabrication and assembly drawings.</p><br><br></li><li><p>Position web and flange plates for H-beam fabrication.</p><br><br></li><li><p>Operate H-beam assembly line equipment, fixtures, and hydraulic systems.</p><br><br></li><li><p>Check alignment, squareness, and dimensional accuracy.</p><br><br></li><li><p>Perform tack welding or assist welders during assembly.</p><br><br></li><li><p>Coordinate with fitters, welders, and quality inspectors.</p><br><br></li><li><p>Report dimensional discrepancies and material issues.</p><br><br></li><li><p>Follow workplace safety procedures and maintain housekeeping standards.</p><br><br></li></ul>Requirements <br><p><strong>Department:</strong> Production<br><strong>Division:</strong> Fabrication<br><strong>Category:</strong> Skilled Operator</p><br><br><strong>Qualification</strong><ul><li><p>Technical Diploma or equivalent.</p><br><br></li></ul><strong>Requirements</strong><ul><li><p>Minimum <strong>2-5 years</strong> of experience in structural steel or heavy fabrication.</p><br><br></li><li><p>Experience operating automatic H-beam assembly production lines.</p><br><br></li><li><p>Knowledge of structural steel fabrication processes.</p><br><br></li><li><p>Ability to read and interpret fabrication drawings.</p><br><br></li><li><p>Familiarity with measuring tools and assembly equipment.</p><br><br></li><li><p>Good understanding of workplace safety practices.</p><br><br></li></ul><strong>Benefits</strong><ul><li><p>Visa Provided</p><br><br></li><li><p>Joining Ticket</p><br><br></li><li><p>Food & Accommodation Provided</p><br><br></li><li><p>Medical (Government Hospital)</p><br><br></li><li><p>Leave Pay as per Libyan Labour Law</p><br><br></li><li><p>Return Air Ticket to Home Country</p><br><br></li><li><p>Overtime as per company policy</p><br><br></li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The HR Operations Officer is responsible to coordinate and support the development and delivery of effective HR programs as well as administrative functions in various personnel policies that affect people at work such as work conditions, performance management, equal opportunities, absence management and grievance procedures to ensure effective service and encourage harmonious industrial relations in the organization.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Coordinate in the development, delivery and evaluation of HR programs and implementation of an annual corporate training plan and budget.</p><br>
<p>Develop and maintain training material to the highest standards for internal and external courses.</p><br>
<p> Provide information and assistance to all employees on human resources related issues.</p><br>
<p>Maintain human resource databases to ensure correct recording of all staff and employment-related information as required.</p><br>
<p>Coordinate and maintain the Human Resources personnel filing systems</p><br>
<p>Ensure to properly explain the policies of procedures of the Company to employees whenever issues arise.</p><br>
<p>Ensure that all transactions done on daily basis conforms to the approved forms and undergo to the right process.</p><br>
<p>Ensure to promote HR Code of Ethics at all times.</p><br>
<p>Ensure equal employment opportunity and treatment for all employees and 0% discrimination.</p><br>
<p>Prepare employee’s requests and give primary assistance in order to ensure proper service is rendered to employees.</p><br>
<p>Ensure to prepare employees requests and release it in compliance to the approved time frame for such request.</p><br>
<p>Ensure proper guidance to employees by giving information and necessary assistance on daily basis. Ensure professionalism in all dealings with the employees.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficient in HR information systems.</p><br>
<p>Knowledge of HR policies and employment laws.</p><br>
<p>Service-oriented approach in assisting employees.</p><br>
<p>Adherence to ethical standards in HR operations.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Employee Relations L2<br>SAP ERP Human Resources L2<br>Employee Records Maintenance L2<br>Grievance Procedures L2<br>Human Resources Policies and Procedures L2<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Human Resource or Business Administration<br><br><br><br>
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