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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a motivated Entry-Level Data and Infrastructure Engineer to join our team in Libya. The role focuses on two main areas: managing and transforming data from multiple sources into structured formats for analysis, and designing, supporting, and maintaining cloud computing environments. This is an exciting opportunity to gain hands-on experience with cloud technologies, data infrastructure, and digital solutions in a professional engineering environment.</p><p>Key Responsibilities</p><p>Data Management:</p><ul><li>Organize, collect, process, and store data from different sources</li><li>Transform raw, unstructured data into usable formats for analysis</li><li>Perform data mapping and quality control across multiple data sources</li><li>Assemble large, complex datasets meeting functional and non-functional requirements</li><li>Support data loading, migration, and retrieval tasks</li><li>Advise on data governance, policies, roles, and dataflow</li><li>Work with stakeholders to resolve data-related technical issues</li></ul><p>Infrastructure & Cloud Support:</p><ul><li>Design, plan, maintain, and support cloud computing environments (AWS, Azure, Google Cloud)</li><li>Collaborate with engineering teams to ensure digital applications run efficiently on cloud infrastructure</li><li>Deploy applications using container technologies such as Docker and Kubernetes</li><li>Maintain existing databases (SQL, NoSQL) and related data stores</li><li>Use APIs, web services, REST/RPC, and JSON/XML integration as needed</li><li>Operate, design, develop, test, and implement infrastructure systems with automation in mind</li><li>Install and configure IoT solutions, network setup, and SDK implementations</li><li>Participate in out-of-office on-call rotation as required</li></ul><p>Technical Analysis & Documentation:</p><ul><li>Assess company data and infrastructure environments, providing improvement recommendations</li><li>Estimate project value from an infrastructure perspective and liaise closely with customers</li><li>Maintain accurate and up-to-date documentation on all activities</li><li>Gather experience working with OpenStack, Linux/UNIX, Rackspace, and Schlumberger EDM and OSDU workflows</li></ul><p>What We Offer</p><ul><li>Hands-on experience with cloud computing, data infrastructure, and digital applications</li><li>Mentoring from experienced engineers and IT specialists</li><li>Exposure to real-world projects and customer-facing tasks</li><li>Career development opportunities in data engineering and cloud technologies</li><li>Collaborative and supportive work environment</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications & Experience</h2><ul><li>Bachelor s degree in Computer Science, IT, Data Engineering, Cloud Computing, or related field</li><li>Basic understanding of cloud platforms (AWS, Azure, GCP) and database management (SQL, NoSQL)</li><li>Familiarity with container technologies (Docker, Kubernetes) and Linux/UNIX environments</li><li>Analytical, problem-solving, and organizational skills</li><li>Good communication and teamwork abilities</li><li>Motivation to learn and grow in data and infrastructure engineering</li></ul><p></p></section>
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<strong>About the Hiring Company</strong><p>Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:40 PM.</p><br></li><li><p><strong>Location:</strong>Tripoli.</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives.</p><br></li></ul><p>#LI-DNP</p><br> </div>
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<strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>
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<p><span><span>T</span><span>erms of </span><span>R</span><span>eference</span><span> – </span></span><span>Specialist Contractor</span></p><br><br><p><span>Document owner</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Document author</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Current version</span></p><br><br><p><span>V1</span></p><br><br><p><span>Issue date</span></p><br><br><p><span>29/04/2026</span></p><br><br><p><span>Project reference</span></p><br><br><p><span>NFE Libya – Youth Connect Programme </span></p><br><br><p><span>File location</span></p><br><br><br><br><p><span>Consultancy role title: </span><span>Lead Master Facilitator and Lead Mentor</span></p><br><br><p><span>Location: </span><span>Libya.</span></p><br><br><p><span>Apply by: </span></p><br><br><ul><li><p><span>Call launch date: 28/06/2026</span></p><br><br></li></ul><br><ul><li><p><span>Application deadline: 13/07/2026 </span></p><br><br></li></ul><br><ol><li><p><span>Overview of the British Council</span></p><br><br></li></ol><br><p><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></p><br><br><p><span>We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence, and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle.</span></p><br><br><p><span>We work directly with individuals to help them gain the skills, confidence, and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></p><br><br><p><span>We work with governments and our partners in the education, English language, and cultural sectors, in the UK and globally. Working together we make a bigger difference, creating benefit for millions of people all over the world.</span></p><br><br><p><span>We work with people in over 200 countries and territories and are on the ground in more than 100 countries.</span></p><br><br><ol><li><p><span><span>Background</span><span> and context</span><span> about </span><span>Youth Connect Programme</span></span></p><br><br></li></ol><br><p><span>Youth Connect is a nine-month programme funded by the British Council that focuses on youth skills development and community-led change. The programme supports young people aged 18–35 to identify challenges within their local contexts, conduct research, engage with peers and stakeholders, and collaboratively define priorities and solutions. Through workshops, dialogue sessions, mentoring, and collective action, young people are equipped with leadership, decision-making, and civic engagement skills that enable them to actively contribute to their communities. At the same time, the programme works to strengthen confidence among young people that positive change is possible, while encouraging greater recognition among stakeholders of the value of meaningful youth participation in community and decision-making processes.</span></p><br><br><p><span>Youth Connect is delivered in partnership with civil society organisations and national entities to ensure strong local ownership, sustainability, and measurable impact. The programme aims to strengthen the capacity of local partners to design and deliver effective, inclusive, community-based youth programmes through training, mentorship, and continuous support. It promotes inclusive youth participation, ensuring equitable access for diverse groups, including those facing additional barriers to engagement. Through Collective Action Projects (CAPs), young people work alongside CSOs and local stakeholders to design and implement practical solutions to local challenges, while stronger youth networks and alumni engagement help sustain learning, leadership, and collaboration beyond the programme cycle. By fostering trust and stronger collaboration between youth, civil society, local authorities, and community actors, Youth Connect contributes to a more inclusive and enabling environment for civic participation and long-term community development.</span></p><br><br><ol><li><p><span><span>About the role of the </span><span>Lead Master Facilitator and Lead Mentor</span></span></p><br><br></li></ol><br><p><span>The Lead Master Facilitator and Lead Mentor will provide technical leadership, mentoring, and quality assurance across the Youth Connect programme, supporting local partner CSOs, facilitators, and mentors in delivering high-quality youth learning journeys.</span></p><br><br><p><span>The role includes supporting the design and delivery of key programme activities across the full Youth Connect cycle. The consultant will strengthen partner capacity through mentoring, coaching, regular feedback, and technical guidance, while ensuring delivery aligns with Youth Connect methodology, safeguarding, inclusion, and quality standards. The role also supports programme monitoring, reporting, national trainings, Communities of Practice (CoPs), stakeholder engagement, and stronger connections between young people and local actors.</span></p><br><br><p><span>Given the presence of youth cohorts across Libya’s East, West, and South regions, the role may require domestic travel to support delivery and partner mentoring across multiple locations.</span></p><br><br><p><span>The consultant will report to the Head of NFE Libya and work closely with the British Council NFE team, local partner CSOs, facilitators, mentors, and the wider regional Youth Connect network.</span></p><br><br><p><span>3.1 Key responsibilities: </span></p><br><br><p><span>Facilitation, Mentorship & Coaching </span></p><br><br><ul><li><p><span>Train, mentor, and provide ongoing support to the programme network of facilitators, trainers, local partners, and youth participants throughout the programme, including regular feedback and improvement plans to strengthen delivery quality.</span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitate and monitor training and mentoring sessions with local partner facilitators to provide mentorship to mentors and/or participants and to ensure consistent delivery, quality standards, and alignment with the Youth Connect methodology.</span></p><br><br></li></ul><br><ul><li><p><span>Provide expert insights and best practices to strengthen the overall programme impact throughout the learning journey.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure seamless communication between facilitators, local partners, and the British Council team.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure effective attendance and participation in national and regional partners’ meetings and CoPs, sharing Libya’s updates and best practices with UK consultants and regional Master Facilitators. </span></p><br><br></li></ul><br><ul><li><p><span>Promote inclusive leadership throughout programme delivery by mentoring facilitators, local partners, and young people, reinforcing workshop learning and key messages, and ensuring the active inclusion and participation of young women, marginalised groups, and vulnerable youth across all activities.</span></p><br><br></li></ul><br><p><span>Supporting Programme Implementation </span></p><br><br><ul><li><p><span>Review and provide feedback on training agendas, programme technical documents, and plans to align with programme objectives, learning needs, and toolkits. </span></p><br><br></li></ul><br><ul><li><p><span>Arrange regular check-ins with local partners and facilitators and attend country-level meetings to review, track progress, provide feedback and discuss upcoming plans. </span></p><br><br></li></ul><br><ul><li><p><span>Support the project team in programme implementation and monitoring and provide guidance to local partners in delivering key activities across multiple locations, including onboarding, training workshops, collective decision-making events, research, design workshops, and Look Back Move Forward sessions, through clear briefings and delivery support.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure local partners utilize available toolkits and guidelines to maintain quality standards. </span></p><br><br></li></ul><br><ul><li><p><span>Lead technical programme delivery, including national trainings for local partners, facilitators and mentors. </span></p><br><br></li></ul><br><ul><li><p><span>Review and approve proposals and CAP applications with the British Council’s Regional MENA Director for Non-Formal Education. </span></p><br><br></li></ul><br><ul><li><p><span>Conduct interviews, evaluations, and support the selection process for facilitators and local partner CSOs (if required). </span></p><br><br></li></ul><br><ul><li><p><span>Support the delivery of the Youth Thriving Measure (YTM). Coach local partners and facilitators on how to effectively brief programme participants on YTM content and expectations.</span></p><br><br></li></ul><br><ul><li><p><span>Support the British Council NFE team in the planning, management, and delivery of national events, workshops, and training sessions across programme activities, as required.</span></p><br><br></li></ul><br><ul><li><p><span>Support and advise local partner CSOs and mentors in building strong connections between the programme, young people, and key local stakeholders, including government bodies, civil society organisations, and community leaders, to strengthen the impact of young people’s CAPs through collaboration, knowledge sharing, and network support.</span></p><br><br></li></ul><br><p><span>Strengthening Partner Capacity </span></p><br><br><ul><li><p><span>Coordinate, mentor, and coach local partners to ensure consistent and effective execution of the learning journey. </span></p><br><br></li></ul><br><ul><li><p><span>Facilitate discussions including lead and deliver national Community of Practice (CoP) Libya and reflection sessions at the country level to track progress and address challenges. </span></p><br><br></li></ul><br><ul><li><p><span>Identify areas where partners/Facilitators or mentors need additional training or support and provide it. </span></p><br><br></li></ul><br><p><span>Training Material Development </span></p><br><br><ul><li><p><span>Adapt or develop training materials and toolkits, as required. </span></p><br><br></li></ul><br><ul><li><p><span>Develop necessary templates (e.g., presentations, workshop checklists, etc.). </span></p><br><br></li></ul><br><ul><li><p><span>Ensure all materials meet branding requirements and include presentations, activity plans, and facilitation guidelines. And local partner and facilitators briefed and inducted on it.</span></p><br><br></li></ul><br><p><span>Reporting, Monitoring, and Communications </span></p><br><br><ul><li><p><span>Consolidate quarterly reporting by integrating feedback from partners and facilitators, documenting programme activities, evidence, lessons learned, best practices, and emerging stories from delivery, while providing regular progress updates and key observations to the programme management team.</span></p><br><br></li></ul><br><ul><li><p><span>Attend local partner activities, where feasible, to monitor the quality of implementation and strengthen partner capacity and delivery where needed. </span></p><br><br></li></ul><br><ul><li><p><span>Contribute to quarterly donor progress reports, as required.</span></p><br><br></li></ul><br><p><span>Regional Collaboration:</span></p><br><br><ul><li><p><span>Engage in a regional Youth Connect mentors' network to facilitate the sharing of learning and strategies on how to achieve greater impact, while providing updates and lessons learned from the Libya delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Collaborate and assist with assigned regional tasks as required by the regional team.</span></p><br><br></li></ul><br><p><span>Assignment Deliverables and Estimated Consultancy Days</span></p><br><br><p><span>Deliverable</span></p><br><br><p><span>Timeline</span></p><br><br><p><span>Expected available days</span></p><br><br><p><span>Lead Master Facilitator and Lead Mentor - Youth Connect Component Delivery</span></p><br><br><p><span>July 2026 – April 2027</span></p><br><br><p><span>100 – 135 </span></p><br><br><p><span>(Varies depending on delivery location, beneficiary profile, programme phase, and the capacity of local partners.)</span></p><br><br><ul><li><p><span>Ongoing facilitation, mentoring, and technical support provided to facilitators, trainers, local partners, mentors, and youth participants throughout the full Youth Connect learning journey, including regular check-ins, weekly follow-up meetings, coaching sessions, feedback, and improvement plans to strengthen delivery quality and consistency. </span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitation, monitoring, and quality assurance of key programme activities across onboarding events, training workshops, youth research stages, mentoring sessions across all youth groups, youth presentations, Collective Decision-Making Events (CDMEs), design workshops, Look Back Move Forward (LBMF) sessions, and Collective Action Project (CAP) implementation across multiple locations. </span></p><br><br></li></ul><br><p><span>July 26 – Mar 27</span></p><br><br><p><span> Estimated (40 – 55) days </span></p><br><br><p><span>Delivery of national trainings, workshops, and technical briefings for local partners, facilitators, and mentors, including induction on programme toolkits, facilitation guidelines (Including travel days)</span></p><br><br><p><span>Jul– Nov 26</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Technical leadership provided for programme delivery through the review of training agendas, project documents, action plans, proposals, CAP applications, and programme technical documents, ensuring alignment with Youth Connect methodology, safeguarding, inclusion, and programme quality standards. </span></p><br><br><p><span>July 26 – Feb 27</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Oversight and Coordination of Key Programme Activities (including the travel days)</span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Strengthening of local partner capacity through mentoring, coaching, reflection sessions, and delivery of national Communities of Practice (CoPs), ensuring partners and facilitators are equipped to deliver effective, inclusive, and youth-centred programming. </span></p><br><br><p><span>Jul 26– Feb 27</span></p><br><br><p><span>Estimated (8 – 12) days</span></p><br><br><p><span>Reviewing and Approval of Proposals and CAP Applications with Regional Leadership</span></p><br><br><p><span>Oct – Nov 26</span></p><br><br><p><span>Estimated (9 – 13) days</span></p><br><br><p><span>Support for facilitator and local partner recruitment processes, including interviews, evaluations, selection processes, and recommendations where required. </span></p><br><br><p><span>As needed (July– Feb 26)</span></p><br><br><p><span>Estimated 3 days</span></p><br><br><p><span>Development, adaptation, and review of training materials, presentations, workshop checklists, templates, facilitation guides, and toolkits, ensuring all resources meet British Council branding and quality standards and are effectively communicated to delivery partners. </span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Monitoring visits and attendance at local partner activities to assess implementation quality, provide delivery support, strengthen partner performance, and capture evidence, lessons learned, and best practices from programme delivery. </span></p><br><br><p><span>July 26- Feb 27</span></p><br><br><p><span>Estimated 6 days</span></p><br><br><p><span>Monitoring, Reporting and Documentation</span></p><br><br><p><span>Quarterly (Sep 26, Dec 26, Mar/April 27)</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Active participation in regional Youth Connect mentor networks, national and regional partner meetings, and assigned regional tasks, contributing learning, best practices, and programme updates from Libya to strengthen wider regional delivery.</span></p><br><br><br><p><span>Estimated 5 days</span></p><br><br><ol><li><p><span>Fee & expenses</span></p><br><br></li></ol><br><p><span>Please provide Price quotation in (Annex3) Pricing Approach </span></p><br><br><p><span>4.1 Important Note:</span><span> The British Council has an internal daily rate limit. If the selected bidder/consultant proposes a rate exceeding this limit, they will be required to adjust it to align with our internal ceiling rate. Failure to do so will result in disqualification, and we will proceed with the next highest-ranked applicant/consultant.</span></p><br><br><br><p><span>The quotation must remain open for acceptance by the British Council for a minimum of sixty days from the date that it is issued to the British Council in response to the requirement. </span></p><br><br><br><p><span>This role is a daily-rate consultancy contract. Travel expenses will be covered separately. </span></p><br><br><br><p><span>4.2 Working conditions & consultancy details:</span></p><br><br><ul><li><p><span>The consultant(s) will work from Libya, with intermittent travel to programme locations. </span></p><br><br></li></ul><br><ul><li><p><span>Flexibility to work occasional evenings and weekends to meet programme-related requirements. </span></p><br><br></li></ul><br><ul><li><p><span>Assignment Period:</span><span>between July 2026 and July 2027, with the number of days per month varying based on delivery phase requirements.</span></p><br><br></li></ul><br><ol><li><p><span><span>Qualifications and </span><span>experience </span><span>required.</span></span></p><br><br></li></ol><br><p><span>5.1 Essential Qualifications and Experience:</span></p><br><br><ul><li><p><span>Minimum of 5 years’ experience designing and delivering training, facilitation, and capacity-building programmes for civil society organisations (CSOs), youth engagement, and community development initiatives across Libya.</span></p><br><br></li></ul><br><ul><li><p><span>Training of Trainers (ToT) certification or diploma from an accredited institution, with a minimum of 5 years of strong practical experience in facilitation, mentoring, coaching, and supporting trainers, facilitators, and local partners. </span></p><br><br></li></ul><br><ul><li><p><span>Strong understanding of civil society organisations and the wider operating context in Libya, with proven experience working across the East, West, and South regions, including local context analysis, stakeholder engagement, regional differences, access challenges, and adaptive programme delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Proven experience in leading participatory training, mentoring, and facilitation within Youth Connect or similar youth development programmes, including work with vulnerable and marginalised groups.</span></p><br><br></li></ul><br><ul><li><p><span>Experience designing facilitator guides, training materials, and programme adaptation tools to support consistent delivery across multiple locations.</span></p><br><br></li></ul><br><ul><li><p><span>Experience in monitoring, evaluation, learning (MEL), reporting, and programme quality assurance, with the ability to support evidence-based delivery and learning.</span></p><br><br></li></ul><br><ul><li><p><span>Strong experience and practical expertise in inclusion and supporting the meaningful participation of women, marginalised youth, and vulnerable groups. </span></p><br><br></li></ul><br><ul><li><p><span>Strong knowledge of conflict-sensitive programming, youth-centred approaches, and participatory community development methodologies.</span></p><br><br></li></ul> </div>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p><strong>Project Context and Scope</strong></p><br><p>Libya occupies a strategic geographic position linking North Africa, the Sahel, and the Mediterranean region. In the context of ongoing political and institutional fragmentation since 2011, the country continues to face significant challenges in ensuring effective border governance and management across its extensive land and maritime borders. Libya shares approximately 4,300 kilometres of land borders with Niger, Chad, Sudan, Algeria, Tunisia, and Egypt. Large sections of these borders extend across remote and sparsely populated desert areas characterised by limited state presence, inadequate infrastructure, and constrained operational capacities. These conditions contribute to a high degree of border porosity and present substantial challenges to the effective monitoring and control of cross-border movements.<br>The security and governance dynamics in Libya’s border areas are closely linked to broader regional trends, particularly in the Sahel, where persistent instability, the presence of non-state armed groups, political transitions, and socio-economic vulnerabilities continue to drive insecurity and population movements. These dynamics are further exacerbated by environmental stressors and limited livelihood opportunities, contributing to increased mobility and displacement across borders. Within this context, Libya is affected by complex and interrelated cross-border challenges, including:<br>• Mixed migration flows involving migrants, asylum seekers, and refugees transiting through Libya, often in vulnerable situations.<br>• The activities of transnational organised crime networks engaged in the smuggling and trafficking of persons, weapons, fuel, and illicit substances.<br>• The movement of armed groups and foreign fighters across porous border areas.<br>• The potential exploitation of ungoverned or weakly governed spaces by terrorist and violent extremist actors.<br>These challenges have implications not only for Libya’s national security and stability but also for regional peace and security, including in neighbouring Sahelian and North African countries. Border communities, particularly in remote areas, are disproportionately affected by these dynamics, facing limited access to services, economic marginalisation, and heightened protection risks.<br>The Government of Libya has taken steps to address these challenges, including the development of strategic frameworks such as the “Security Plan to Reduce Smuggling and Control the Borders” and the “Four Lines of Defense” concept. While these initiatives provide an important foundation, there remains a need to further consolidate, harmonise, and operationalise existing approaches within a comprehensive and coherent national strategy. In this regard, there is a recognized need to strengthen border governance through an integrated and coordinated approach. The European Union’s Integrated Border Management (IBM) concept offers a relevant reference framework, promoting a multi-agency, multi-level, and whole-of-government approach to border<br>management. This approach emphasises effective coordination among relevant national authorities, including border guards, customs, migration services, and law enforcement agencies, as well as enhanced cooperation with neighbouring countries and regional partners.<br>In line with international standards and guidance developed by relevant organisations, including the United Nations, the World Customs Organization (WCO), and the World Bank, effective border management requires a balanced and comprehensive approach that integrates security considerations with the facilitation of legitimate trade and mobility, the protection of human rights, and the promotion of sustainable development in border areas. Against this backdrop, the development of a comprehensive Border Management Strategy for Libya is considered a priority. Such a strategy should build on existing national frameworks while addressing identified gaps in legal and regulatory systems, institutional coordination, operational capacities, infrastructure, and cross-border cooperation mechanisms. It should further be accompanied by a realistic and phased implementation plan, ensuring alignment with national priorities and international standards.<br>The consultant shall also define clear governance arrangements, roles, and coordination mechanisms among the Border Guards Agency, Ministry of Interior entities (e.g. GACIM), Ministry of Defence/Border Guards, and customs authorities. The strategy should address overlapping mandates and establish practical frameworks for information sharing, joint planning, and coordinated operations - particularly for SARD - by clarifying command structures, SOPs, and handover procedures.<br>The development and implementation of such a strategy is expected to contribute to strengthened state institutions, enhanced border security and governance, improved regional cooperation, and the promotion of safe, orderly, and regular cross-border movements.</p><br><p><br>Scope of Work<br>The consultant(s) will undertake the following tasks:<br>Review and Assessment<br>• Conduct a comprehensive review of existing national strategies and frameworks, including:<br>o “The Security Plan to Reduce Smuggling and Control the Borders”.<br>o The “Four Lines of Defense” framework.<br>• Analyse the current legal, regulatory, and institutional framework governing border management, migration, and cross-border cooperation.<br>• Assess operational capacities, infrastructure, coordination mechanisms, and existing gaps.<br>Strategy Development<br>• Develop a comprehensive Border Management Strategy guided by:<br>o The EU Integrated Border Management (IBM) concept.<br>o Relevant guidance from the EU, World Customs Organization (WCO), and World Bank.<br>• Ensure the strategy:<br>o Builds on and operationalises existing national frameworks.<br>o Defines clear institutional roles and coordination mechanisms.<br>o Aligns with international standards and good practices.<br>o Clarified command structures, roles, and standard operating procedures (SOPs)<br>o Effective mechanisms for information sharing, joint planning, coordinated operations, and handover procedures<br>Plan of Action (1 – 3 Years)<br>• Develop a phased and costed implementation plan covering a period of 1 – 3 years, including:<br>o Prioritised actions and sequencing.<br>o Clear timelines, responsibilities, and performance indicators.<br>• Identify and propose:<br>o Legal and regulatory reforms required to harmonise border governance frameworks.<br>o Institutional strengthening measures to improve coordination and accountability.</p><br><p><br>Methodology and Approach<br>The assignment should adopt a participatory and consultative approach, including:<br>• Engagement with relevant Libyan authorities at national and local levels.<br>• Consultation with regional and international stakeholders.<br>• Field assessments where feasible.<br>• Alignment with international standards and best practices.</p><br><p>Required Expertise<br>The assignment requires expertise in:<br>• Border management and security sector governance.<br>• Migration management and cross-border cooperation.<br>• Legal and institutional reform.<br>• Capacity development and strategic planning.<br>• Experience in fragile and conflict-affected contexts, preferably in Libya or the Sahel region.<br>• Arabic – fluent on expert level<br> </p><br><strong>Organizational Department / Unit to which the Consultant is contributing</strong><br><p>IOM Department of Migration Management, Immigration and Border Governance.<br><strong>Project: </strong>Human Rights-Based Border Management and Search and Rescue in Libya (“Sharaka”)<br><strong>Project Code:</strong> IB.0548</p><br><br> </div>
<p><strong>1. Job Purpose</strong></p><p>The Physical Marketing & Business Development role is responsible for expanding PGL's market presence within the Kurdistan Region through direct field engagement, showroom visits, relationship building, lead generation, customer follow-up, market intelligence gathering, and brand promotion.</p><p>The role focuses on developing long-term business relationships with vehicle showrooms, identifying new business opportunities, promoting PGL services as a direct Copart broker, and contributing to customer acquisition and revenue growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><p> </p><p>· Conduct daily visits to vehicle showrooms, dealerships, and related businesses within the assigned territory. Meet showroom owners, managers, and key decision-makers.</p><p>· Present and explain PGL services, processes, and competitive advantages.</p><p>· Maintain regular customer engagement and relationship development activities.</p><p>· Identify potential customers and business opportunities, and generate qualified leads</p><p>· Follow up with interested customers according to company standards.</p><p>· Support customer onboarding and conversion activities.</p><p>· Assist management during customer meetings and presentations when required.</p><p>· Gather information regarding competitor services, competitor pricing, customer needs and challenges, market trends, and emerging business opportunities.</p><p>· Submit daily activity reports to the direct supervisor. Submit weekly market intelligence reports.</p><p>· Provide monthly summaries of performance and business opportunities.</p><p>· Escalate customer concerns, competitor threats, or operational challenges promptly.</p><p>· Represent PGL professionally at all times, and promote PGL services and value propositions consistently.</p><p>· Distribute marketing materials and brochures as assigned.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><ul><li>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</li><li>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</li><li>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</li><li>Provide psychological First aid within search and rescue operations.</li><li>Provide remote psychosocial support when needed.</li><li>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</li><li>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</li><li>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</li><li>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</li><li>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</li><li>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</li><li>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</li><li>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</li><li>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</li><li>Work on creating a system for proper documentation.</li><li>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</li><li>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</li><li>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</li><li>Travel to any location as requested by the direct supervisor when/where necessary.</li><li>Attend meetings both programmatic and technical on regular basis.</li><li>Liaise closely with the mental health professional to better follow up on cases.</li><li>Submit weekly and monthly reports documents all activities and services provided.</li><li>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</li></ul><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><ul><li>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</li><li>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><p>Core Competencies behavioural indicators level 3</p><ul><li>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</li><li>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Team management No managerial responsibility in this team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</li><li>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</li><li>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</li><li>Provide psychological First aid within search and rescue operations.</li><li>Provide remote psychosocial support when needed.</li><li>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</li><li>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</li><li>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</li><li>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</li><li>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</li><li>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</li><li>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</li><li>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</li><li>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</li><li>Work on creating a system for proper documentation.</li><li>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</li><li>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</li><li>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</li><li>Travel to any location as requested by the direct supervisor when/where necessary.</li><li>Attend meetings both programmatic and technical on regular basis.</li><li>Liaise closely with the mental health professional to better follow up on cases.</li><li>Submit weekly and monthly reports documents all activities and services provided.</li><li>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</li><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall guidance of the MRRM Health Coordinator and direct supervision of Medical Officer in the team and close coordination with the MRRM team in our client Libya, the incumbent is responsible for assisting the health unit in provision of comprehensive nursing care services based on identified priorities and needs outlined by the our client Libya MHD. The incumbent will provide professional assistance to the medical doctors in the context of the provision of medical support and care to the migrants and vulnerable populations. Role objectives Provide nursing care, treatment, and follow-up of patients according to doctor's advice and prescription. Assist Medical doctors during consultations and other medical procedures, like dressing, stitching, or stabilizing critically ill patients. Conduct Regular medical visits according to plans prepared by Health unit supervisors. Provide Close medical care and follow-up to target groups such as pregnant/lactating women, seriously ill cases, unaccompanied admitted critically ill patients, and children under five years old. Provide emergency medical services to beneficiaries as per emergency on-call schedule. Conduct triage and initial patient assessment before being examined by medical doctors. Help in developing and organizing the registration system and documentation of the patients. Support in assisted referral and return (ARR) support services for any patients requiring accompanied referral services. Ensures patient confidentiality. Attend scheduled program meetings. Assist other project staff whenever needed. Any other responsibility assigned by the supervisor Project reporting MHD Key competencies The incumbent is expected to demonstrate the following values and competencies: Values - all CTG staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies Behavioural Indicators level 3 Teamwork : develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : continuously seeks to learn, share knowledge and innovate. Accountability : takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Team management no managerial responsibility Further information Ability to conduct medical triage Ability to implement infection prevention and control Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines. Good written and spoken communication skills, good interpersonal skills, and ability to work in a multi-cultural environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Ability to conduct medical triage Ability to implement infection prevention and control Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines. Good written and spoken communication skills, good interpersonal skills, and ability to work in a multi-cultural environment</p><p></p></section>
<p><strong>Join Our Visionary Team as a MAP Engineer in Benghazi, Libya!</strong></p><p>Are you a seasoned engineering professional with a passion for precise mapping and cutting-edge technology? We are seeking highly skilled and motivated MAP Engineers to lead critical projects on-site in Benghazi. This is an unparalleled opportunity for individuals with a strong background in Computer Engineering, Computer Science, and Information Technology to make a significant impact within the Engineering - Construction/Civil/Architecture sector.</p><ul><li><p><strong>Overview:</strong> As a Senior Management MAP Engineer, you will be at the forefront of developing, implementing, and managing sophisticated mapping solutions for large-scale construction and civil engineering projects. Your expertise will be instrumental in guiding project execution from conceptualization to completion, ensuring the highest standards of accuracy and efficiency.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p>Lead and manage all aspects of mapping and geospatial data integration for complex engineering projects.</p></li><li><p>Utilize advanced software and methodologies to create, analyze, and interpret spatial data.</p></li><li><p>Collaborate cross-functionally with project managers, civil engineers, and construction teams to integrate mapping solutions seamlessly.</p></li><li><p>Ensure the quality, accuracy, and integrity of all mapping data and deliverables.</p></li><li><p>Develop and implement innovative strategies for data collection, processing, and visualization.</p></li><li><p>Mentor and guide junior engineers and technical staff, fostering a culture of excellence and continuous improvement.</p></li><li><p>Oversee the maintenance and calibration of mapping equipment and technologies.</p></li><li><p>Contribute to strategic planning and decision-making processes as a key member of senior management.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> You will leverage your deep understanding of <strong>Computer Engineering</strong>, <strong>Computer Science</strong>, and <strong>Information Technology (IT)</strong>, alongside specialized expertise in <strong>Geographic Information Systems (GIS)</strong>, <strong>Mapping software (e.g., ArcGIS, AutoCAD)</strong>, <strong>Spatial Data Management</strong>, and <strong>Data Analysis</strong>. Proficiency in <strong>Civil Engineering Principles</strong> and <strong>Project Management</strong> will be crucial for success.</p></li><li><p><strong>Growth Opportunities:</strong> This senior management role offers significant avenues for professional development and career advancement. You will be empowered to drive technological innovation, lead high-impact projects, and shape the future of mapping within our organization, with continuous learning and leadership training opportunities.</p></li><li><p><strong>Team/Culture:</strong> We foster a collaborative, results-driven, and supportive environment where innovation is celebrated. You will be part of a dynamic team of experts dedicated to achieving engineering excellence. We value strong <strong>leadership</strong>, effective <strong>communication</strong>, and exceptional <strong>problem-solving</strong> skills.</p></li><li><p><strong>Impact:</strong> Your work will directly influence the successful execution of vital infrastructure and development projects in Benghazi, Libya. You will play a pivotal role in ensuring the accuracy and efficiency that underpins the safety and sustainability of our constructions, leaving a lasting legacy in the region.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Unleash Your Expertise:</strong> We are looking for highly experienced professionals ready to take on significant leadership responsibilities.</p></li><li><p><strong>Required Skills & Technologies:</strong></p><ul><li><p>Demonstrable expertise in <strong>Computer Engineering</strong>, <strong>Computer Science</strong>, and <strong>Information Technology (IT)</strong> fundamentals.</p></li><li><p>Proven proficiency in <strong>Geographic Information Systems (GIS)</strong> and advanced <strong>Mapping</strong> techniques.</p></li><li><p>Strong command of industry-standard software such as <strong>AutoCAD</strong> and <strong>ArcGIS</strong>.</p></li><li><p>Solid understanding of <strong>Civil Engineering Principles</strong> and their application in mapping.</p></li><li><p>Exceptional skills in <strong>Project Management</strong>, <strong>Data Analysis</strong>, and <strong>Spatial Data Management</strong>.</p></li><li><p>Outstanding <strong>Leadership</strong>, <strong>Strategic Planning</strong>, <strong>Problem Solving</strong>, and <strong>Communication</strong> abilities.</p></li></ul></li><li><p><strong>Experience & Career Level:</strong></p><ul><li><p>A minimum of <strong>4 to 20 years of progressive experience</strong> in mapping, GIS, or related engineering fields.</p></li><li><p>This is a <strong>Senior Management</strong> level position, requiring a proven track record of leading teams and managing complex projects effectively.</p></li></ul></li><li><p><strong>Location & Commitment:</strong></p><ul><li><p>Ability to work <strong>on-site</strong> in Benghazi, Libya, demonstrating a strong commitment to project success in the region.</p></li></ul></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Project Manager (PM) and direct supervision of the DA/MRRM Senior Program Assistant, the successful candidate will be responsible and accountable for assisting on a wide-range of issues associated with implementation of the project related activities and other activities in the field under the Migrant Resource and Response Mechanism (MRRM) project in Zwara.</p><p>In coordination with the supervisors, support the organization of awareness sessions that promote and aim to disseminate the #InformedMigrant information campaign materials including organization of community events, focus group discussions and recreational activities.</p><p>Support the organization and facilitate the implementation and monitoring of relevant dissemination activities in target communities, building upon a network of local and International Non-Governmental Organization (NGOs), and community leaders;</p><p>Support field activities reporting and send regular updates as requested by the supervisors.</p><p>Register and profile migrants receiving assistance during outreach activities.</p><p>Regularly update database and other information management system and send regular updates to the Team Leader and Information Management Assistant as required.</p><p>In coordination with the supervisors, assist to organize regular meetings with the migrants community leaders, and other stakeholders working on migrants assistance as required.</p><p>Participate in needs assessments and pre-distribution assessments as requested by the TL/NO.</p><p>Support the MRRM Outreach Team to provide appropriate assistance to migrants with vulnerabilities including distribution of NFI, food items, and hygiene kits.</p><p>Follow and monitor proper utilization of standard operating procedures, manuals, guidance notes, M&E tools and methodologies in the implementation of project activities as instructed by the supervisors.</p><p>Assist in the logistics arrangements and preparations for social/community events, workshops, or meetings in the field.</p><p>Support the NO and MRRM communication assistant in preparing the visibility materials and collect all the photos of relevant activities, including the interest stories and quotes from the beneficiaries and other stakeholders.</p><p>Contribute to the gender mainstreaming throughout activities, addressing protection, social, environmental, and other relevant cross-cutting concerns.</p><p>Perform any other related responsibilities, as assigned by the supervisors.</p><p>Project reporting DA/MRRM Senior Program Assistant G6</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies The incumbent is expected to demonstrate the following values and competencies: Values - all CTG staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies Behavioural Indicators level 3 Teamwork : develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : continuously seeks to learn, share knowledge and innovate. Accountability : takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Managerial Competencies Behavioural Indicators level 3 Strategic thinking and vision: works strategically to realize the Organization s goals and communicates a clear strategic direction Team management no managerial responsibility Further information Good knowledge of the broad range of migration related issues in Libya Creative and solution oriented. Knowledge of Microsoft office tools.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The HR Operations Officer is responsible to coordinate and support the development and delivery of effective HR programs as well as administrative functions in various personnel policies that affect people at work such as work conditions, performance management, equal opportunities, absence management and grievance procedures to ensure effective service and encourage harmonious industrial relations in the organization.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Coordinate in the development, delivery and evaluation of HR programs and implementation of an annual corporate training plan and budget.</p><br>
<p>Develop and maintain training material to the highest standards for internal and external courses.</p><br>
<p> Provide information and assistance to all employees on human resources related issues.</p><br>
<p>Maintain human resource databases to ensure correct recording of all staff and employment-related information as required.</p><br>
<p>Coordinate and maintain the Human Resources personnel filing systems</p><br>
<p>Ensure to properly explain the policies of procedures of the Company to employees whenever issues arise.</p><br>
<p>Ensure that all transactions done on daily basis conforms to the approved forms and undergo to the right process.</p><br>
<p>Ensure to promote HR Code of Ethics at all times.</p><br>
<p>Ensure equal employment opportunity and treatment for all employees and 0% discrimination.</p><br>
<p>Prepare employee’s requests and give primary assistance in order to ensure proper service is rendered to employees.</p><br>
<p>Ensure to prepare employees requests and release it in compliance to the approved time frame for such request.</p><br>
<p>Ensure proper guidance to employees by giving information and necessary assistance on daily basis. Ensure professionalism in all dealings with the employees.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficient in HR information systems.</p><br>
<p>Knowledge of HR policies and employment laws.</p><br>
<p>Service-oriented approach in assisting employees.</p><br>
<p>Adherence to ethical standards in HR operations.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Employee Relations L2<br>SAP ERP Human Resources L2<br>Employee Records Maintenance L2<br>Grievance Procedures L2<br>Human Resources Policies and Procedures L2<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Human Resource or Business Administration<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides. </p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure that a positive patient experience is well maintained in the area.</p><br>
<p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br>
<p>Interact directly with patients, families, visitors, and staff daily. </p><br>
<p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br>
<p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br>
<p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty </p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br>
<p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br>
<p>Assist the Director in establishing value generating business partnerships.</p><br>
<p>Oversee the day-to-day partner operations to ensure a fruitful partner experience </p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong Knowledge of the Healthcare industry</p><br>
<p>Ability to analyze data in an accurate and time-efficient manner</p><br>
<p>Understanding of confidentiality and safeguarding procedures</p><br>
<p>Excellent customer service and the ability to communicate efficiently</p><br>
<p>Interested in skills training and development</p><br>
<p>Good at problem-solving and multitasking </p><br>
<p>Professional, flexible, and positive</p><br>
<p>Willingness to work as part of a team</p><br>
<p>Ability to work autonomously</p><br>
<p>Ability to work to a very high standard</p><br>
<p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role </p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years of experience (required)</p><br>
<p>Experience work in healthcare facility (preferred)</p><br>
<p>Minimum 2 years in GCC (preferred) </p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Emergency Response National Officer and direct supervision of the Team Leader (TL) and MRRM Senior Project Associate, the successful candidate will be responsible and accountable for assisting with a wide range of issues associated with the implementation of the project-related activities and other activities in the field under the Migrant Resource and Response Mechanism (MRRM) project in Qatrun.</p><p>In coordination with the supervisors, support the organization of awareness sessions that promote and aim to disseminate the #Informed Migrant information campaign materials, including the organization of community events, focus group discussions, and recreational activities.</p><p>Support in the coordination and facilitate the implementation and monitoring of relevant dissemination activities in target communities, building upon a network of local and International Non-Governmental organizations (NGOs) and community leaders.</p><p>Support in the field activities reporting and send regular updates as requested by the supervisors.</p><p>Register and profile migrants receiving assistance during outreach activities.</p><p>Regularly update the database and other information management systems and send regular updates to the Team Leader and Information Management Assistant as required.</p><p>In coordination with the supervisors, organize regular meetings with the migrants community leaders and other stakeholders working on migrants' assistance as required.</p><p>Participate in needs assessment and pre-distribution assessments as requested by the TL/Senior Project Associate.</p><p>Support the DA outreach team to provide appropriate assistance to migrants with vulnerabilities, including the distribution of NFI, food items, and Hygiene kits.</p><p>Ensure proper utilization of standard operating procedures, manuals, guidance notes, M&E tools, and methodologies in implementing project activities as instructed by the supervisors.</p><p>Assist in the logistics arrangements and preparations for social/community events, workshops, or meetings in the field.</p><p>Support the MRRM Community Engagement Senior Assistant and MRRM communication assistant in preparing the visibility materials and collecting all the photos of relevant activities, including the interesting stories and quotes from the beneficiaries and other stakeholders.</p><p>Ensure gender mainstreaming throughout activities, addressing protection, social, environmental, and other relevant cross-cutting concerns.</p><p>Perform any other related responsibilities assigned by the supervisors.</p><p>Project reporting DA Qatrun Team Leader & MRRM Senior Project Associate</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Good knowledge of the broad range of migration related issues in Libya</li><li>Creative and solution oriented.</li><li>Knowledge of Microsoft office tools</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Respiratory Therapist (III) is a specialized health care practitioner who assesses, educates, treats, and offers preventive and health care promotion to patients with cardiopulmonary deficiencies across the care continuum. The Respiratory Therapist is competent in general respiratory procedures including but not limited to management of both invasive and non-invasive ventilation, arterial punctures, assist in bronchoscopy, management of tracheostomies, ambulatory procedures (PFT, spirometry, measurements), and emergency procedures. The RT works generally out of the Intensive Care Unit and collaborates with both medical and nursing leadership in care delivery and service line coverage, but may care for patients site-wide, based on clinical need. RT coverage may be provided in the inpatient units, neonatal ICU, emergency department and outpatient clinics.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Performs adult and pediatric/neonatal respiratory procedures including set-up and monitoring of free flow oxygen therapy systems, blend aerosol systems, aerosol systems, volume expansion techniques/devices, bronchial hygiene techniques/devices and CPR.</p><br>
<p>Management of ventilator systems including setup and monitoring of continuous invasive and noninvasive mechanical ventilator systems, specialty gases and related monitoring and supportive adjuncts used on patient populations.</p><br>
<p>Performs emergency procedures including set-up and monitoring of adult invasive and non-invasive mechanical ventilator systems and related supportive adjuncts, adult arterial puncture for blood gas analysis, adult and pediatric/neonatal respiratory procedures.</p><br>
<p>Performs adult arterial punctures, obtaining and interpretation of arterial blood gas.</p><br>
<p>Assist with bronchoscopy procedures.</p><br>
<p>Works in both general and specialized areas including, but not limited to Emergency, Intensive Care Unit and Neonatal Intensive Care Unit.</p><br>
<p>Takes an active role within the development of the Rehabilitation Services, delivering In-Service training, facilitating/delivering the training and development of non-therapy staff and sharing knowledge and skills where appropriate.</p><br>
<p>Manages own time and caseload with an awareness of limitation of the Therapy Service and a knowledge of specialist facilities and appropriate referral and provides support to colleagues and direct reports to manage their caseload.</p><br>
<p>Acts as a key figure within the Hospital, in the provision of specialist knowledge and skill in the respiratory assessment, management and treatment of patients, within a broad scope of practice.</p><br>
<p>Adheres to all departmental and facility wide policies, procedures, risk assessments and processes in the interests of maintaining a safe and effective work environment and promoting the highest quality patient care experience.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Practices clear, concise, and timely documentation of clinical records using a variety of digital applications and IT systems.</p><br>
<p>Advocates the benefits of respiratory therapy where necessary, using clinical reasoning, evidence practice examples, recognized international guidelines/care standards.</p><br>
<p>Takes responsibility for health, safety and security and day to day maintenance of equipment and working environment, reporting issues via appropriate channels.</p><br>
<p>Maintains appropriate infection control practices and training, to maintain the safety of patients and colleagues.</p><br>
<p>Undertakes clinical and non- clinical audit tasks, as assigned, aimed at informing the facility leadership on performance in critical areas as deemed necessary.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Experience of working across a wide range of settings including ED, ICU, Neonatology, and wards. Including the use of mechanical ventilation, interpreting of blood gases, administering of aerosol medication and delivery of airway clearance techniques.</p><br>
<p>Evidence of appropriate continued professional development.</p><br>
<p>Expertise in the application of evidence-based practice.</p><br>
<p>Previous experience working in a multi-disciplinary care team.</p><br>
<p>Experience of delivering teaching and education to the RT and wider team.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 6 years post qualifying experience</p><br>
<p>For Qatari Nationals, Qatar universities graduates, offspring of Qatari women or offspring of residents, they are required to complete a training period of one year under supervision of a licensed healthcare practitioner (Refer to DHP Circular No24/2020)</p><br>
<p>Preferred: Minimum 3 years work experience in the Gulf Cooperation Council</p><br>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>Quality<br>Diagnostic Skills L3<br>Leadership<br>Respiratory Imaging L3<br>Advanced Clinical Assessment L3<br>Airway Management L3<br>Oxygen delivery systems L3<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>Responsible for treating patients with life-threatening illnesses, establishing effective patient care plans, and referring patients to the appropriate specialists. The incumbent shall be highly trained with proven experience working in an emergency room or urgent care setting.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Assessing patients who enter the emergency room immediately and overseeing emergency recovery.</p><br>
<p>Conducting follow-up visits to monitor the patient’s condition.</p><br>
<p>Requesting the appropriate medical tests and based on them, following a treatment plan.</p><br>
<p>Developing effective patient care plans.</p><br>
<p>Referring patients to appropriate specialists.</p><br>
<p>Ensuring that patients are stable before transferring them to the proper department for further evaluation.</p><br>
<p>Providing instructions for discharge and any relevant paperwork.</p><br>
<p>Maintaining patients' medical records.</p><br>
<p>Coordinating with different ER departments to ensure patients receive the necessary treatment.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Actively participate in the planning and implementation of the department development plans and the different manpower training programs for the medical, technical and nursing staff in his/her area of expertise. </p><br>
<p>Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.</p><br>
<p>Participates in scheduling of on-call duties and provides on-call services. </p><br>
<p>Participates in the assessment and updating of drug, medical supply and equipment needs.</p><br>
<p>Participates in research activities.</p><br>
<p>Performs special procedures as privileged.</p><br>
<p>Adheres to policies, guidelines, plans and programs of the organization.</p><br>
<p>Performs other duties as assigned/directed by the Head of the department.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• Current and in a good standing medical license to practice in country of residence.Provides high quality care to patients in this area of medicine.Communication skills to explain complex medical information, procedures, answer questions to patients and their families.Technical skills to perform procedures and analyze data.Technical skills to interpret medical records, scan patient data and interpret test results.Ability to think and act quickly in a stressful environment.Good hand-eye coordination and manual dexterity.Perfect vision and visuospatial awareness.Supervise fellows, staff/assistant physicians and residents The ability to work well alone and within a team.</p><br>
<p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>5 years of experience in the similar role</p><br>
<p>2 years in GCC (preferred)</p><br>
<br><br><u><b>Competencies</b></u>
<br>Drive Cost Optimization<br>AI Fluency<br>Leadership<br>Build High-Performing Teams<br>Quality<br>Speed of Execution<br>Resilience<br>Build Process and Systems<br>Agility<br>Provide Direction<br>Acute Medical Diagnosis L4<br>Crisis Management L4<br>Invasive Procedures L4<br>Trauma Management and Basic Life Support L4<br>Good Medical Practice L4<br><br><br><u><b>Education</b></u>
<br>Doctoral degree<br>Bachelor's Degree in Doctor of Medicine<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach. </p>
Role objectives<br><ul> <li> <p>Provide psychosocial support to the members of the migrant community enrolled in VHR program through providing scheduled activities in living spaces, holding support groups for identified target populations. </p> </li> <li> <p>Also supporting migrants living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks. </p> </li> <li> <p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.</p> </li> <li> <p>Provide remote psychosocial support when needed. </p> </li> <li> <p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p> </li> <li> <p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p> </li> <li> <p> Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p> </li> <li> <p> Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p> When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p> Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p> Work on creating a system for proper documentation.</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p></li><li> </li> </ul> <div> <br> </div>
Project reporting<br><p>MHPSS Program Officer </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul>
Team management<br><p>No team management responsibility for this role</p>
Further information<br><ul> <li> <p> <span>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level</span></p> </li> <li> <p>maintains confidentiality and discretion in appropriate areas of work</p> </li> <li> <p>Skilled at developing culturally relevant psychotherapeutic interventions</p> </li> <li> <p>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings</p> </li> <li> <p>knowledgeable on the psychosocial impact of forced displacement.</p></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS capacity building assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally</p>
Role objectives<br><ul> <li> <p>Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members</p> </li> <li> <p>Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content </p> </li> <li> <p>Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. </p> </li> <li> <p>Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach</p> </li> <li> <p>Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events</p> </li> <li> <p>Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations</p> </li> <li> <p>Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on.</p> </li> <li> <p>Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p>When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p> </li> <li> <p>Provide psychosocial support to the members of the migrant community</p> </li> <li> <p>Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,)</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes</p> </li> <li> <p>Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations</p> </li> <li> <p>Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach.</p> </li> <li> <p>Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations</p> </li> <li> <p>Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level.</p> </li> <li> <p>Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly.</p> </li> <li> <p>Make necessary referral to other units, programs, and departments within IOM and to other stakeholders.</p> </li> <li> <p>Travel to any location as requested by the direct supervisor when/where necessary. </p> </li> <li> <p>c<span>onduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</span></p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p> </li> <li> <p>Attend meetings both programmatic and Technical on regular basis.</p> </li> <li> <p>Submit weekly and monthly reports documents all activities and services provided.</p> </li> <li> <p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM. </p> </li> </ul>
Project reporting<br><p>MHPSS Project Manager </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p></li></ul></div></section>
<p>The successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities under emergency response linked to Sudanese community in Libya.</p><p>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</p><p>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</p><p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</p><p>Provide psychological First aid within search and rescue operations.</p><p>Provide remote psychosocial support when needed.</p><p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p><p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p><p>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p><p>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p><p>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p><p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p><p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p><p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p><p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p><p>Work on creating a system for proper documentation.</p><p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p><p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p><p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p><p>Travel to any location as requested by the direct supervisor when/where necessary.</p><p>Attend meetings both programmatic and technical on regular basis.</p><p>Liaise closely with the mental health professional to better follow up on cases.</p><p>Submit weekly and monthly reports documents all activities and services provided.</p><p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</p><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management No managerial responsibility in this team</p><p>Further information</p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work</li><li>Skilled at developing culturally relevant psychotherapeutic interventions</li><li>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings</li><li>Knowledgeable on the psychosocial impact of forced displacement.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span>To oversee the daily business operations of the department in compliance with the superior and maintaining the company standards at all levels. To Promote and restore patients' health by developing day-to-day management and long-term planning of the patient care area; directing and developing staff; collaborating with physicians and multidisciplinary professional staffs; providing physical and psychological support for patients, friends, and families.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><ul>
<li><span><span><span><span>Contribute to the development and execution of the department’s short to mid-term plans to ensure alignment with the division’s strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives.</span></span></span></span></li>
<li><span><span><span><span>Monitor, control and report key performance indicators related to the department, to track performance and recommend corrective actions.</span></span></span></span></li>
<li><span><span><span><span>Manage the performance management, career progression and activities of direct reports by setting annual objectives, identifying training opportunities, mentoring, coaching and providing constructive feedback to improve their performance.</span></span></span></span></li>
<li><span><span><span><span>Contribute with ideas that support an efficient and effective structure and resource allocation for the department, to ensure smooth workflow of operational processes and optimal utilization of resources.</span></span></span></span></li>
<li><span><span><span><span>Provide input into the preparation and consolidation of the department’s budget, monitor financial performance during the year and identify areas of unsatisfactory performance (if any), and recommend mitigating actions.</span></span></span></span></li>
<li><span><span><span><span>Participate in hiring of nursing staff by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees,</span></span> <span><span>communicating job expectations, planning, monitoring, appraising job contributions, recommending compensation actions, adhering to policies and procedures.</span></span></span></span></li>
</ul>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><ul>
<li><span><span><span><span>Meet nursing operational standards by contributing information to strategic plans and reviews, implementing production, productivity, quality, and customer-service standards, resolving problems, identifying system improvements.</span></span></span></span></li>
<li><span><span><span><span>Meet nursing financial standards by providing annual budget information, monitoring expenditures, identifying variances, implementing corrective actions.</span></span></span></span></li>
<li><span><span><span><span>Assure quality of care by developing and interpreting hospital and nursing division’s philosophies and standards of care, enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations, measuring health outcomes against standards, making or recommending adjustments.</span></span></span></span></li>
<li><span><span><span><span>Complete patient care requirements by scheduling and assigning nursing and staff; following up on work results.</span></span></span></span></li>
<li><span><span><span><span>Establish a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.</span></span></span></span></li>
<li><span><span><span>Supervise nursing staff and makes daily physician and task assignments.</span></span></span></li>
</ul>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• Strong Knowledge of the Nursing Healthcare industry </p><br>
<p>• Any additional certification in healthcare administration will be considered an advantage</p><br>
<p>• Valid nursing license</p><br>
<p>• In-depth knowledge of hospital procedures</p><br>
<p>• Outstanding patient management skills</p><br>
<p>• Excellent communication and leadership skills</p><br>
<p>• Great organizational and time management</p><br>
<p>• Problem solver with a positive attitud</p><br>
<p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>Minimum 10 years of Nursing experience (required)</span></span></span></p><br>
<p><span><span><span>5 Years of Supervisory Role </span></span></span></p><br>
<p><span><span><span>Minimum 3 years in GCC (preferred)</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Drive Cost Optimization<br>Build High-Performing Teams<br>Speed of Execution<br>Build Process and Systems<br>Agility<br>Provide Direction<br>Patient Care Planning L4<br>Clinical Decision- Making L4<br>Healthcare Regulations and Compliance L4<br>Patient Communication and Customer Service L4<br>Quality Improvement and Performance Improvement L4<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Nursing<br><br><br><br>
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