Document Controller

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><b><span >Overview of position</span><span > </span></b></div><div><span >In January 2023, Our client launched its new three-year project on “Strengthening the rule of law and justice in Libya”, contributing to peace, stability, and an inclusive social contract for Libya. With targeted, country-wide activities, Our client contributes to increasing access to justice and the delivery or responsive and accountable justice and security services for all living in Libya. The project focuses on three outputs: i) continue to enhance the capacities of institutions to deliver justice services, ii) partner with local government actors to strengthen justice and fight impunity at the community/municipal level, and iii) support CSOs and universities in service delivery. The project is aligned with Our clients new country program and the UN Strategic Cooperation Development Framework (UNSCDF) 2023-2025 and invests in long-term partnerships and robust monitoring and evaluation to ensure sustainable results, prioritization of those most in need, and value for money.</span></div><div><span ><br></span></div><div><span >Our client conducts outcomes, portfolio and programme/project evaluations at different stages of the Country programme to capture and demonstrate evaluative evidence of Our client’s contributions to development results at the country level, as well as to programme-specific objectives and goals. To this end, Our client will carry out an independent final evaluation within the overall provisions contained in the Our client Evaluation Policy.</span></div><div><span ><br></span></div><div><span >&nbsp;The purpose of the final evaluation is (1) to assess the overall results and impact of the project and (2) to serve as an accountability for donors and stakeholders, including beneficiaries. The evaluationwill identify what has been working and what has not and the factors behind them. The evaluation will also draw lessons learned and best practices that may be considered for future programming. The evaluation findings and results will be disseminated to and shared with relevant stakeholders,including donors and government partners, and communicated to project beneficiaries.</span></div><div><span >The independent final evaluation will cover the beginning of the project up to the day of evaluation, August 2026. It will cover all project outputs, activities and processes including conceptualization, design, implementation, monitoring, reporting, and evaluation of results in consultation with all project stakeholders. The evaluation will focus on the support the project has been providing many different fronts on the Missing Persons file in Libya, from institutional strengthening and capacity building for relevant government officials to enabling an environment where rule of laws and human rights are upheld, while bringing justice and responsive services closer to the families of missing persons, as per the project document. The geographic location of the project covers the West, East and South of Libya. As the implementation progressed, the project focuses on two pilot areas, Tawergha and Tarhuna in the West. The scope of the evaluation is expected, but not limited to, to be in the areas&nbsp;</span></div><div><span ><br></span></div><div><span ><b>Role objectives<span > </span></b></span></div><div><span >The evaluation team is expected to deliver the following products:</span></div><div><span ><br></span></div><div><span ><br></span></div><div><span ><br></span></div><div><span >a. Evaluation Inception Report. An inception report is the result of preliminary discussion between the project team and the desk review of the relevant documents. The inception report must be produced before any further evaluation activities, such as interviews and field visits. The inception report should include an elaborated workplan of the evaluation process together with the timeline as accurate as possible. Also, an evaluation matrix that maps out all project stakeholders for data collection, the evaluation design and methodology to approach stakeholders including how cross cutting issues will be addressed, theory of change review. Please see ANNEX F for evaluation matrix template. The inception report should be between 10-15 pages.</span></div><div><span >&nbsp;</span></div><div><span ><br></span></div><div><span >b. Evaluation Debriefings. The evaluation team is expected to provide evaluation debriefing as required to the national counterparts (and other government partners if necessary), our client, donors, and other relevant stakeholders.</span></div><div><span >&nbsp;</span></div><div><span ><br></span></div><div><span >c. Draft Evaluation Report. Following the activities done by the evaluation team collecting data and evidence, a draft report is expected to be submitted to our clientand UNSMIL for comments and feedback. It should be between 40- 60 pages. Please refer to ANNEX G for the outline of the report. The draft report should comply with the our client quality requirements.</span></div><div><span >&nbsp;</span></div><div><span ><br></span></div><div><span >d. Evaluation Report Audit Trail. The project team and other relevant stakeholders are expected to provide comments on the draft evaluation report. The comments and feedback will be compiled in one document (audit trail) where the evaluation team is to address them. The response to the comments by the evaluation team must also be retained.</span></div><div><span >&nbsp;</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies - Demonstrated ethical standards with the ability to maintain impartiality during evaluation. - Demonstrates integrity and fairness by modelling UN values. - Demonstrates professional competence and is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. - Excellent cultural, gender, age, and nationality sensitivity and ability to work with people from different backgrounds. - Ability to work with minimal supervision, taking own initiative and control to implement tasks - Ability to deal with multi-stakeholder groups - Excellent interpersonal and communication skills (written and verbal) - Strong analytical and reporting skills with the ability to conceptualize, articulate, and present (written and verbal) about rule of law, justice, and security within the development context. - Proven experience in conducting remote evaluations and using technology (Zoom, MS Teams, etc) - Experience using range of quantitative and qualitative data gathering techniques to assess programme/project results at individual, institutional, sector and policy level - Experience in data analysis methods and tools - Solid knowledge and experience in applying human rights-based approach and Gender and Social Inclusion (GESI) in the evaluation - Demonstrated experience in working with international development organization. Experience with the UN agencies is preferable. - Working knowledge of Libya, particularly in the rule of law, justice, and security sector within development context, including understanding of Libyan Government programme, strategies, and policies on the sector would be an asset Team management This role does not require team management skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>JOB DUTIES:<br></b><br> Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods<br><br> Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance <br><br> Monitor inventory levels and coordinate with procurement for timely replenishments<br><br> Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency<br><br> Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy<br><br> Enforce health, safety, and security procedures in line with company and regulatory standards<br><br> Manage goods receiving and delivery (for external clients or delivery department)<br><br> Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team.<br><br> Coordinate with procurement department concerning goods PO and arrival.<br><br> Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation.<br><br> Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments<br><br> Track KPIs and prepare regular warehouse performance reports with action plans for improvement<br><br> Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus)<br><br> Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability<br><br> <br>EDUCATION &amp; SKILLS:<br><br> Bachelor s degree in Business Administration, Logistics, or related field (preferred)<br><br> Minimum of 5 7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role<br><br> Strong knowledge of inventory management, warehouse systems, and stock control procedures<br><br> Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools<br><br> Strong leadership, organizational, and problem-solving skills<br><br> Good understanding of warehouse health and safety regulations<br><br> Excellent communication skills in Arabic and English; French is an advantage<br><br> Fluency in Arabic and English; French is an advantage<br><br> <br>WORKING HOURS:<br><br>Monday to Saturday from 8:00am till 5:00 pm</div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit Project reporting Protection Officer (Mig Returns &amp; Reintg), P3</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (PXD), the Protection Assistant (Assessment and Referrals) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Overview of position Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally.</span></p><p>Role objectives Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on. Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities. When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time. Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time. Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions). Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies. Provide psychosocial support to the members of the migrant community Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,) Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach. Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level. Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly. Make necessary referral to other units, programs, and departments within IOM and to other stakeholders. Travel to any location as requested by the direct supervisor when/where necessary. Conduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities. Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner. Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents. Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary. Attend meetings both programmatic and Technical on regular basis. Submit weekly and monthly reports documents all activities and services provided. Undertake any other duty as may be assigned by the senior MHPSS assistant and PM Project reporting MHPSS Project Manager</p><p>Key competencies Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies behavioural indicators level 3 Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Team management No team management responsibilities in this role Further information Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p></p></section>

<p><br></p><p>Overview of position Established in 1951, Client is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non- governmental partners. Client is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.</p><p>Role objectives</p><ul><li>Support liaison and coordination with embassies and consular authorities to facilitate the verification of migrants nationality and the issuance of travel documents for voluntary return cases.</li><li>Assist in organizing and coordinating consular missions, interviews, and verification sessions between migrants and relevant embassies, including scheduling, documentation, and logistical arrangements.</li><li>Maintain accurate records and case documentation related to travel document requests, nationality verification processes, and embassy communications in accordance with IOM data protection standards.</li><li>Provide administrative and operational support to the Consular Support team, including drafting correspondence, preparing briefing materials, and supporting the follow-up with embassies on pending cases.</li><li>Coordinate with Protection, Case Management, and Return teams to support the identification, referral, and follow-up of migrants requiring consular assistance throughout the documentation process.</li><li>Track and monitor travel document requests and embassy communications, maintaining updated lists of submitted cases, issued documents, and pending caseloads.</li><li>Support the organization of meetings, workshops, and coordination activities with embassies and relevant stakeholders, including preparation of meeting minutes and follow-up actions.</li><li>Maintain filing, storage, and management of sensitive documentation, including passports, expired travel documents, and embassy correspondence, in line with established procedures.</li><li>Assist in compiling data and preparing routine internal reports, updates, and briefing notes related to consular support activities, travel document issuance, and coordination efforts.</li><li>Support biannual embassy assessments by identifying logistical and administrative needs and facilitating consular processes.</li><li>Follow established safety and security protocols during field deployments and report any incidents or concerns to the designated focal points.</li><li>Perform other related duties as assigned.</li></ul><p>Project reporting National Consular Support Officer, NOA</p><p>Key competencies The incumbent is expected to demonstrate the following values and competencies:</p><p>VALUES - All staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>CORE COMPETENCIES - Behavioural indicators</p><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>EXPERIENCE Professional experience in the field of Protection and assistance to vulnerable populations. Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines. Demonstrated problem solving attitude and skills. Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment. Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc</p><p>Team management None</p><p>Further information Skills Computer skills including Microsoft Office Suite and Mimosa system. Knowledge of Protection principles and protection case management Strong communication skills</p><p>Disclaimer: At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training. CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone s responsibility CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Professional experience in the field of Protection and assistance to vulnerable populations.</li><li>Effective organizational skills and ability to establish priorities and plans.</li><li>Ability to work under pressure and cope with deadlines.</li><li>Demonstrated problem-solving attitude and skills.</li><li>Good written and spoken communication skills.</li><li>Good interpersonal skills.</li><li>Ability to work in a multi-cultural environment.</li><li>Good knowledge of MS Office applications (e.g., Excel, Word, Outlook, etc.).</li><li>Computer skills including Microsoft Office Suite and Mimosa system.</li><li>Knowledge of Protection principles and protection case management.</li><li>Strong communication skills.</li></ul>

<p>Benghazi, the second-largest city in Libya, faces significant challenges in providing adequate water services to its population of approximately 850,000 residents. These challenges are exacerbated by rapid urban expansion, aging infrastructure, water scarcity, poor water and sanitation management performance and climate change. Against this backdrop, our clinet jointly with the African Development Bank (AfDB), are supporting the Municipality of Benghazi to develop a comprehensive water infrastructure master plan for Benghazi City. To ensure alignment with the Benghazi Metropolitan Area Master plan1 currently under finalization (as of October 2025), the water infrastructure masterplan will have 2050 as the final planning horizon year. The goal of this masterplan is to provide a strategic framework for addressing these challenges, ensuring sustainable water management, and enhancing the resilience of the city's water and sanitation infrastructure. The achievement of this goal is anchored in three project components namely:</p><p>Component A: Inclusive and resilient urban water masterplan for Benghazi</p><p>The development of the masterplan will include, amongst others, the following activities: infrastructure assessment, assessment of existing institutional frameworks, field data collection and analysis, identification of infrastructure needs, analysis of the water tariff system, development of long-term goals, identification of stakeholders and their roles, and identification of potential financing mechanisms. The Consultancy Firm selected to deliver this project will also refer to the recently developed sanitation masterplan2 launched in October 2024 between the International Committee of the Red Cross (ICRC) and the Libya Development and Reconstruction Fund, ensuring coherence and between this and the water masterplan being developed. With respect to the water tariff system, in Libya, the price of water depends on its source of withdrawal. According to the AfDB, the charge for the use of water from the Man-made River Project (MMRP)3 is defined in Decree No.218/1994 and is dependent on its use. For domestic use, the General Company of Water and Wastewater (GCWW) pays a tariff to the MMRP. For desalinated water delivered by the General Desalination Company of Libya (GDCOL) for domestic use, there is a charge applied for this supply to the GCWW. Finally, the domestic water tariff paid by users for the water supply service delivered by the GCWW is volumetric and has a fixed tariff4. The water masterplan will cover all of Benghazi municipality, including peri-urban areas and new areas which are not connected to any water supply system (and informed by population growth projections and city expansion), and integrate climate change adaptation measures and best practices, such as circular economy concepts, when possible. It will be a strategic document, providing a vision for the sustainable development and operation of water supply facilities with 2050 as the final planning horizon year, and from the technical, institutional, financial and environmental perspectives. Accordingly, the technical and investment forecasts will be defined for the following horizons:</p><ul><li>Short term (intermediate) 2030</li><li>Long term 2050</li></ul><p>Each horizon and interval between them will be the subject of a priority analysis of the projects and works to be carried out for the achievement of the objectives fixed at the final horizon according to the criteria of urbanization, existing infrastructure, and environmental and socio-economic impacts.</p><p>Component B: Preparation of Water and Sanitation Investment Plan Projects</p><p>An investment plan will be developed by the Consultancy Firm appointed to develop the Benghazi water masterplan and cleared by the competent authorities. The investment plan will include a project prioritization table, following a multi-criteria analysis, established in collaboration with the main stakeholders. The Consultancy Firm will then prepare the preliminary design, full design, and tender documents (including Bills of Quantities) for the top three (3) prioritized investment projects and initial budget estimates. The full / detailed design will be developed for the top three prioritized investment projects, for which at least EUR 100 million (in words: one hundred million) will be expected to be mobilized for infrastructure development.</p><p>Component C: Governance and capacity building of relevant national stakeholders and Project management</p><p>This component will strengthen the project's ownership and relevance by involving the relevant national stakeholders of the sector. Specifically, the Consultancy Firm develop a Capacity Building Plan (aligned to the time horizons as articulated under Component A) to train local authorities, particularly the Municipality of Benghazi,&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in liaising with governmental authorities, international organizations, UN and other stakeholders required.</li><li>Experience working on public sector/utility infrastructure development projects is considered a distinct advantage.</li><li>Diplomacy and strong interactive skills necessary for dealing with senior officials in Government, and donor/development organizations as well as partners / stakeholders.</li><li>Excellent oral and written communication, and analytical skills are necessary.</li><li>Demonstrated experience in forging relationships between partners / stakeholders and maintaining effective relationships.</li><li>Strong communication and interpersonal skills, along with problem-solving and conflict resolution abilities, are essential for effectively building and maintaining relationships.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination skills.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>

<p>CTG overview CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here s a list of services we offer: Staffing solutions and HR management services Monitoring and evaluation Fleet management and logistics Facilities management Sustainability and Communications Advisory Election monitoring and observation IT professional services Medical assistance Visit www.ctg.org to find out more.</p><p>Overview of position Benghazi, the second-largest city in Libya, faces significant challenges in providing adequate water services to its population of approximately 850,000 residents. These challenges are exacerbated by rapid urban expansion, aging infrastructure, water scarcity, poor water and sanitation management performance and climate change. Against this backdrop, our client jointly with the African Development Bank (AfDB), are supporting the Municipality of Benghazi to develop a comprehensive water infrastructure master plan for Benghazi City. To ensure alignment with the Benghazi Metropolitan Area Master plan1currently under finalization (as of October 2025), the water infrastructure masterplan will have 2050 as the final planning horizon year. The goal of this masterplan is to provide a strategic framework for addressing these challenges, ensuring sustainable water management, Component A: Inclusive and resilient urban water masterplan for Benghazi The development of the masterplan will include, amongst others, the following activities: infrastructure assessment, assessment of existing institutional frameworks, field data collection and analysis, identification of infrastructure needs, analysis of the water tariff system, development of long-term goals, identification of stakeholders and their roles, and identification of potential financing mechanisms. The Consultancy Firm selected to deliver this project will also refer to the recently developed sanitation masterplan2 launched in October 2024 between the International Committee of the Red Cross (ICRC) and the Libya Development and Reconstruction Fund, ensuring coherence and between this and the water masterplan being developed. With respect to the water tariff system, in Libya, the price of water depends on its source of withdrawal. According to the AfDB, the charge for the use of water from the Man-made River Project (MMRP)3 is defined in Decree No.218/1994 and is dependent on its use. For domestic use, the General Company of Water and Wastewater (GCWW) pays a tariff to the MMRP. For desalinated water delivered by the General Desalination Company of Libya (GDCOL) for domestic use, there is a charge applied for this supply to the GCWW. Finally, the domestic water tariff paid by users for the water supply service delivered by the GCWW is volumetric and has a fixed tariff4. The water masterplan will cover all of Benghazi municipality, including peri-urban areas and new areas which are not connected to any water supply system (and informed by population growth projections and city expansion), and integrate climate change adaptation measures and best practices, such as circular economy concepts, when possible. It will be a strategic document, providing a vision for the sustainable development and operation of water supply facilities with 2050 as the final planning horizon year, and from the technical, institutional, financial and environmental perspectives. Accordingly, the technical and investment forecasts will be defined for the following horizons: Short term (intermediate) 2030 Long term 2050 Each horizon and interval between them will be the subject of a priority analysis of the projects and works to be carried out for the achievement of the objectives fixed at the final horizon according to the criteria of urbanization, existing infrastructure, and environmental and socio-economic impacts. Component B: Preparation of Water and Sanitation Investment Plan Projects An investment plan will be developed by the Consultancy Firm appointed to develop the Benghazi water masterplan and cleared by the competent authorities. The investment plan will include a project prioritization table, following a multi-criteria analysis, established in collaboration with the main stakeholders. The Consultancy Firm will then prepare the preliminary design, full design, and tender documents (including Bills of Quantities) for the top three (3) prioritized investment projects and initial budget estimates. The full / detailed design will be developed for the top three prioritized investment projects, for which at least EUR 100 million (in words: one hundred million) will be expected to be mobilized for infrastructure development. Component C: Governance and capacity building of relevant national stakeholders and Project management This component will strengthen the project's ownership and relevance by involving the relevant national stakeholders of the sector. Specifically, the Consultancy Firm will develop a Capacity Building Plan (aligned to the time horizons as articulated under Component A) to train local authorities, particularly the Municipality of Benghazi, Libya Reconstruction and Development Fund, the GCWW and the GMRA, on the operation and management of the systems proposed in the masterplan.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Expert knowledge of at least one, and basic knowledge of at least two of the following components: experience in developing an action plan extracting information from ESMF to guide ESS implementation; designing standards and instruments for safeguarding compliance and screening; developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting; oversight and monitoring the implementation of environmental and risk management plans at the project level; previous experience with the UN or AfDB and MDB-funded projects is desirable.</li><li>Expert knowledge of at least two of, and basic knowledge of the other two following components: Programme/project management; Capacity development; Knowledge management; Monitoring and evaluation.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clinet technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>

<p>Under Component B above, the focus will be on the preparation of water investment projects with a relevant Investment Plan. For these future investment projects, E&amp;S aspects will need to be properly addressed including identifying the E&amp;S risks and potential impacts, such as those related to land acquisition, physical and economic displacement and compensation, etc., and necessary measures to mitigate the identified E&amp;S risks and associated impacts. To support the implementation of this urban planning project, our client in Libya Country Office has established a Project Implementation Unit (PIU), with the E&amp;S being a key member of the PIU team. Accordingly, our client is seeking an E&amp;S Officer to support all E&amp;S aspects of the project. The our client recruited E&amp;S Officer will work closely with the Consultancy Firm, to provide oversight and ensure all E&amp;S requirements for the proposed investment projects are delivered by the Consultancy Firm. The Consultancy Firm will be recruited by our client separately, and through a competitive tendering process For proposed infrastructure development projects it is necessary that they have been assessed for potential negative E&amp;S impacts that may result from the proposed development activity. This needs to be done in compliance with our client and AfDB E&amp;S requirements for investment projects with a relevant Investment Plan. Further, all tasks must be in line with the relevant national environmental, occupational health and safety, and social laws and regulations, as well as international law including conventions and treaties adopted by the host country and applicable to the respective Project(s) and Environmental and Social Safeguarding (ESS) conditionalities. As such, under the direct supervision of tour client in Benghazi Field Office, and in close coordination with the WASH Manager, the E&amp;S Officer will be responsible for supporting the design, management and monitoring of all E&amp;S activities for the Benghazi urban planning and water infrastructure development project. Oversight and Quality Assurance of Environmental and Social Assessment (ESA) Documents a)Review and validate the legal framework, procedures, and methods for environmental and social screening and impact assessment developed by the Consultancy Firm. b)Perform technical reviews of the baseline diagnostic and socio-economic information provided by the Firm to ensure accuracy and completeness. c)Provide quality assurance and clearance for the Stakeholder Engagement Plan (SEP) and Grievance Redress Mechanism (GRM) drafted by the Firm. d)Validate the proposed environmental and social management measures to ensure they serve as a reliable reference for future investment projects. e)Supervise the Firm s establishment of baseline information and provide technical guidance on the assessment methods for the project Environment and Social Impact Assessments (ESIAs). f) Monitor and audit the Firm s field activities and site visits to ensure compliance with the Environmental and Social Management Framework (ESMF). g)Review and clear all guidance and instruments related to land acquisition, compensation, and access restrictions developed under Component B. Guidance for the development of safeguard instruments and tools a)Ensure the strict implementation of the E&amp;S national legal framework and AfDB E&amp;S safeguarding requirements across all project phases. b)Directly oversee the E&amp;S integration within the Urban Water Masterplan (Component A), specifically reviewing the E&amp;S risk assessments and the identification of necessary E&amp;S instruments. c)Technical review and clearance of all safeguard instruments for the three (3) prioritized projects (Component B), including ESIAs, ESMPs, and Resettlement Action Plans (RAP). d)Deliver specialized capacity building and training sessions to national stakeholders, including the Municipality of Benghazi, GCWW, and GMRA, on E&amp;S risk management. e)Screen and categorize the E&amp;S risks for each future investment project to determine the required level of assessment. f) Validate the ToRs prepared for ESIAs and ESMPs before they are used for local procurement. Project reporting In close coordination with the WASH Manager, and CSD Officer in Benghazi, the E&amp;S Officer will be required to provide the following deliverables on an agreed date at the end of each month: 1.Monthly progress report - The monthly report will be provided in an agreed format, including, but not limited to: a.Details of key activities carried out each month to support the Benghazi masterplan project, as agreed with the WASH Manager and CSD Officer; b.Details of any project milestones reached in relation to E&amp;S project guidelines and requirements, as set out above; c. Details of key challenges and bottlenecks identified during the month, and any actions/recommendations agreed to address them; and d.Outline plan for the proceeding month. Any other activities, as may be required and directed by the Supervisor. Key competencies 1) Expert knowledge of at least one, and basic knowledge of at least two of the following components: a)Experience in developing an action plan extracting information from ESMF to guide ESS implementation. b)Experience in designing standards and instruments for safeguarding compliance and screening. c)Experience in developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting. d)Experience in oversight and monitoring the implementation of environmental and risk management plans at the project level e)Previous experience with the UN or AfDB and MDB-funded projects is desirable. 2) Expert knowledge of at least two of, and basic knowledge of the other two following components: a)Programme/project management. b)Capacity development. c)Knowledge management. d)Monitoring and evaluation. 3) Other key competencies Strong computer skills and familiarity with Microsoft Office applications Strong coordination, communication and interpersonal skills. Ability to work with government counterparts, our clinet technical teams and external consultants. Ability to manage deadlines, document decisions and ensure timely delivery of outputs. Team management This role requires no team management skills. Further information Our clinet is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Expert knowledge of at least one, and basic knowledge of at least two of the following components: Experience in developing an action plan extracting information from ESMF to guide ESS implementation, designing standards and instruments for safeguarding compliance and screening, developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting, oversight and monitoring the implementation of environmental and risk management plans at the project level. Previous experience with the UN or AfDB and MDB-funded projects is desirable.</li><li>Expert knowledge of at least two of, and basic knowledge of the other two following components: Programme/project management, Capacity development, Knowledge management, Monitoring and evaluation.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clinet technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>

<p><br></p><p>Role objectives</p><p>Under Component B above, the focus will be on the preparation of water investment projects with a relevant Investment Plan. For these future investment projects, E&amp;S aspects will need to be properly addressed including identifying the E&amp;S risks and potential impacts, such as those related to land acquisition, physical and economic displacement and compensation, etc., and necessary measures to mitigate the identified E&amp;S risks and associated impacts. To support the implementation of this urban planning project, our client in Libya Country Office has established a Project Implementation Unit (PIU), with the E&amp;S being a key member of the PIU team. Accordingly, our client is seeking an E&amp;S Officer to support all E&amp;S aspects of the project. our client recruited E&amp;S Officer will work closely with the Consultancy Firm, to provide oversight and ensure all E&amp;S requirements for the proposed investment projects are delivered by the Consultancy Firm. The Consultancy Firm will be recruited by our client separately, and through a competitive tendering process. To deliver the Benghazi Water Masterplan, several stakeholders will be involved in the development and consultation process of the masterplan, investment plan and capacity building plan. To better manage communication and information exchange, our clientwill be the primary conduit for communication between the Stakeholders, and the Consultant. our client in close coordination with the National Steering Committee (NSC), will also facilitate the convening of the Stakeholders for meetings as required, as well as representing them collectively to the International Consultant as the needs arises. Against the above backdrop, our client requires a Liaison and Coordination Officer to support with the coordination and liaison between the Consultancy Firm team (to be recruited byour client) and the different stakeholders throughout the entire duration of this project. He / she will be responsible for building and maintaining relationships with stakeholders, coordinating activities, and ensuring smooth communication to avoid overlap, support to resolve any emerging misunderstandings and enhance collaboration. Under the direct supervision of the CSD Officer (Benghazi Field Office), the Liaison and Coordination Officer will be responsible for coordination and liaison between our client, the International Consultancy firm and key stakeholders (primarily the Benghazi Municipality and GCWW) throughout the entire duration of this project.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in liaising with governmental authorities, international organizations, UN and other stakeholders required. Experience working on public sector/utility infrastructure development projects is considered a distinct advantage. Diplomacy and strong interactive skills necessary for dealing with senior officials in Government, and donor/development organizations as well as partners / stakeholders. Excellent oral and written communication, and analytical skills are necessary. Demonstrated experience in forging relationships between partners / stakeholders and maintaining effective relationships. Strong communication and interpersonal skills, along with problem-solving and conflict resolution abilities, are essential for effectively building and maintaining relationships. Strong computer skills and familiarity with Microsoft Office applications Strong coordination skills. Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</p>

<p>Under the overall guidance of the Head of Project Development and Support Unit (PDSU) and the direct supervision of the Programme Support and Public Information Officer, the incumbent will support Client Libya s public information, communications, multimedia production and visibility activities, with a particular focus on the eastern and southern regions of Libya.</p><p>Collect interviews, testimonies to draft human-interest stories in written and multimedia formats, with the aim of producing at least one story per quarter.</p><p>Conduct regular field visits across eastern and southern Libya to document Client operations and activities through photographs, video footage, beneficiary stories, interviews and programme information for use across Client Libya s publications and communication channels.</p><p>Regularly capture, edit and produce high-quality photographs and video content showcasing Client activities, programmes and results for dissemination.</p><p>Produce at least one video story per month highlighting Client activities, programme results or donor-supported interventions, including content developed in line with specific project and donor communication requirements.</p><p>Support the development of multimedia content for Client Libya s social media platforms, website, publications, reports, newsletters, presentations and other communication products, ensuring accuracy, consistency and adherence to Client branding and communications standards.</p><p>Monitor relevant media and social media channels to identify coverage, public sentiment, misinformation, misreporting and emerging issues related to Client, migration and the Mission s areas of work; promptly flag issues of concern to the Public Information team and support appropriate follow-up.</p><p>Contribute to the maintainance and regular update of the PI library repository of high-quality photographs, video footage, interviews and other multimedia assets from Client Libya s field operations, ensuring that current content is readily available for communication, reporting and donor visibility needs.</p><p>Ensure that photographs, videos, stories and other communication materials appropriately reflect gender considerations, diversity, dignity and protection principles, in line with Client's communications standards and ethical storytelling practices.</p><p>Support the delivery of practical communications and multimedia training for Client field staff in the eastern and southern regions, including on photography and basic videography, interviewing and story collection.</p><p>Work closely with programme and operational colleagues to identify and cover important events and UN Days such as field missions, high level visits and distributions, through appropriate audio-visual content.</p><p>Design and produce visibility and communication materials, including donor visibility products, information sheets, factsheets, reports, banners, roll-ups, presentations and other communication materials, in accordance with Client and donor branding requirements.</p><p>Support the planning and implementation of communications and visibility activities for Client programmes and projects, ensuring timely production and dissemination of relevant materials.</p><p>Liaise with Resource Management Unit colleagues to support the timely procurement, maintenance and replenishment of Client and donor visibility materials and supplies, including branded vests, banners, roll-ups, information materials and other visibility items, and monitor stock levels to ensure adequate availability for field activities and events.</p><p>Provide routine administrative and logistical support to the Public Information team.</p><p>Perform such other duties as may be assigned.</p><p>Programme Support and Public Information Officer</p><p>The incumbent is expected to demonstrate the following values and competencies:</p><p>Values - all Client staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork : develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results : produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge : continuously seeks to learn, share knowledge and innovate.</p><p>Accountability : takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Collect interviews, testimonies to draft human-interest stories in written and multimedia formats, with the aim of producing at least one story per quarter.</li><li>Conduct regular field visits across eastern and southern Libya to document Client operations and activities through photographs, video footage, beneficiary stories, interviews and programme information for use across Client Libya s publications and communication channels.</li><li>Regularly capture, edit and produce high-quality photographs and video content showcasing Client activities, programmes and results for dissemination.</li><li>Produce at least one video story per month highlighting Client activities, programme results or donor-supported interventions, including content developed in line with specific project and donor communication requirements.</li><li>Support the development of multimedia content for Client Libya s social media platforms, website, publications, reports, newsletters, presentations and other communication products, ensuring accuracy, consistency and adherence to Client branding and communications standards.</li><li>Monitor relevant media and social media channels to identify coverage, public sentiment, misinformation, misreporting and emerging issues related to Client, migration and the Mission s areas of work; promptly flag issues of concern to the Public Information team and support appropriate follow-up.</li><li>Contribute to the maintainance and regular update of the PI library repository of high-quality photographs, video footage, interviews and other multimedia assets from Client Libya s field operations, ensuring that current content is readily available for communication, reporting and donor visibility needs.</li><li>Ensure that photographs, videos, stories and other communication materials appropriately reflect gender considerations, diversity, dignity and protection principles, in line with Client's communications standards and ethical storytelling practices.</li><li>Support the delivery of practical communications and multimedia training for Client field staff in the eastern and southern regions, including on photography and basic videography, interviewing and story collection.</li><li>Work closely with programme and operational colleagues to identify and cover important events and UN Days such as field missions, high level visits and distributions, through appropriate audio-visual content.</li><li>Design and produce visibility and communication materials, including donor visibility products, information sheets, factsheets, reports, banners, roll-ups, presentations and other communication materials, in accordance with Client and donor branding requirements.</li><li>Support the planning and implementation of communications and visibility activities for Client programmes and projects, ensuring timely production and dissemination of relevant materials.</li><li>Liaise with Resource Management Unit colleagues to support the timely procurement, maintenance and replenishment of Client and donor visibility materials and supplies, including branded vests, banners, roll-ups, information materials and other visibility items, and monitor stock levels to ensure adequate availability for field activities and events.</li><li>Provide routine administrative and logistical support to the Public Information team.</li><li>Perform such other duties as may be assigned.</li><li>Values - all Client staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Core Competencies behavioural indicators level 3: Teamwork : develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : continuously seeks to learn, share knowledge and innovate. Accountability : takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li><li>Team management Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li></ul>

<p><br></p><p><strong>Role objectives</strong></p><p>Under the supervision of Our client the consultant will undertake the following tasks:</p><p><strong>A. Beneficiary Intake and Referral Support</strong></p><ul><li>Serve as the primary community focal point for beneficiaries accessing the referral mechanism;</li><li>Conduct intake meetings with families of missing persons in a confidential and victim-centred manner;</li><li>Assist beneficiaries in completing complaint, intake, consent, and referral forms;</li><li>Identify legal, psychosocial, protection, and administrative needs of beneficiaries;</li><li>Conduct preliminary risk and vulnerability assessments and identify urgent protection concerns;</li><li>Refer beneficiaries to designated lawyers and MHPSS providers in accordance with agreed referral procedures (SoPs) ;</li><li>Ensure regular referral follow-up with beneficiaries and service providers regarding ongoing referrals;</li><li>Maintain anonymized referral tracking records for monitoring purposes.</li></ul><p>The consultant shall support referral follow-up and coordination only and shall not provide legal advice, psychosocial counselling, forensic services, or case management.</p><p><strong>B. Coordination with Lawyers and MHPSS Providers</strong></p><ul><li>Coordinate appointments and meetings between beneficiaries and legal/MHPSS service providers;</li><li>Facilitate visits and missions of lawyers, MHPSS experts, and project teams to Tarhuna;</li><li>Support logistical and community coordination for legal awareness sessions, consultations, and outreach activities;</li><li>Ensure timely communication between beneficiaries, lawyers, MHPSS providers, and UNDP;</li><li>Flag urgent or sensitive cases requiring immediate attention.</li></ul><p><strong>C. Community Outreach and Awareness</strong></p><ul><li>Support a localized awareness campaign to inform families about available support services and referral pathways;</li><li>Support awareness-raising activities related to legal rights, available services, and access procedures;</li><li>Facilitate community meetings and engagement sessions with families, Our client and local stakeholders;</li><li>Support dissemination of communication and awareness materials developed under the project.</li></ul><p><strong>D. Reporting and Documentation</strong></p><ul><li>Prepare monthly activity and case coordination reports;</li><li>Maintain anonymized data and referral statistics in line with confidentiality protocols;</li><li>Document key challenges, trends, risks, and lessons learned from implementation;</li><li>Contribute to improving referral procedures and operational tools based on field experience.</li></ul><p>Project reporting</p><p>The Contractor is expected to continuously liaise with the Project Team, and update them on progress, or any complications during the process.</p><p>Key competencies</p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Result of Service<br>1. Background information note and list of indicators and associated datasets on the food systems in Libya<br>2. Results of online survey for stakeholder consultation<br>3. Contribution to the preparation of the national stakeholder dialogue (agenda, draft national food systems pathway outline)<br>4. Contribute to national food systems dialogue and prepare dialogue report<br>5. Final Draft food systems transformation pathway</p><p>Work Location Remotely<br>Expected duration 2 months</p><p>Duties and Responsibilities</p><p>Background</p><p>Since 2021, countries in the Arab region have been engaged in the global food systems transformation process launched at the UN Food Systems Summit, convened by the UN Secretary-General to accelerate progress across all 17 Sustainable Development Goals (SDGs) through a food systems approach. By highlighting the interconnectedness of food systems with challenges such as hunger, climate change, poverty, and inequality, the Summit led countries to develop national food systems transformation pathways under the leadership of appointed National Convenors.</p><p>Objective</p><p>The consultant will support the preparation of the national food systems transformation pathway of Libya. This will include assessing the current state of food systems, mapping key stakeholders, supporting the organization of a structured consultation, and translating agreed priorities into a draft pathway document in coordination with the National Food Systems Focal Point in the Government of Libya and ESCWA. In doing so, the consultant will draw upon ongoing regional initiatives on food systems transformation and ensure close alignment with regional consultation processes and timelines. The consultant, in close coordination with the National Food Systems Focal Point of Libya, will ensure that national priorities are clearly articulated and fed into regional processes, while maintaining coordination and feedback between national and regional levels.</p><p>Main Responsibilities</p><p>Deliverables 1: Prepare food systems background note on Libya, which includes draft list of food systems indicators of relevance to Libya and relevant climate change parameters drawing on existing ESCWA knowledge products. Solicit feedback and draft note and secure agreement on list of indicators to include to inform national food systems pathways development Collect data on agreed list of indicators and elaborate background note</p><p>Deliverables 2: Prepare online survey to identify key food systems challenges and transformation priorities in Libya and disseminate it to relevant stakeholders across food systems sectors. Analyse survey results. Prepare PowerPoint presentation of background note and survey results for national dialogue</p><p>Deliverable 3: Identify list of national food system stakeholder institutions Contribute to the organization of the national food systems dialogue, including preparation of meeting agenda and identification of national food systems stakeholder invitees under the leadership of the National Food Systems Convenor. Propose outline of National Food Systems Pathways Report, drawing on global and regional experiences Deliver presentation(s) during the national dialogue. Support the National Food Systems Focal Point in Libya in preparing for participation in the 4th Arab Regional Meeting for Food Systems Transformation and ensure that relevant outcomes from the regional meeting are reflected in the national dialogue.</p><p>Deliverable 4: Draft the national food systems dialogue report that include national food systems pathway outline based on consultation outcomes, with annexed meeting agenda and list of participants (with email addresses). Finalize the dialogue report based on feedback received.</p><p>Deliverable 5: Draft preliminary national food systems pathway based on background note, consultation outcomes, and discussions with National Food Systems Convener and ESCWA. Finalize draft national food systems pathway based on feedback received.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications/special skills</h2><p>Master's degree or higher in food security/food systems, economics, public policy, agriculture, climate change, sustainable development or a related field is required. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed.</p><p>At least 10 years of experience related to food systems, climate change and/or sustainable development planning is required.</p><p>Strong analytical and writing skills is desirable.</p><p>Excellent communication and interpersonal skills are desirable.</p><h2>Languages</h2><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, fluency in English and Arabic are required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><p>Technical tools and decisions</p><ul><li>Finalize, with BSC and our client Libya, all MICS Plus survey tools, CATI questionnaires, protocols and technical documentation (sample design, questionnaire drafting/revision, tabulation plans).</li><li>Support implementation of key technical decisions across all phases: sample design, CATI system preparation and testing, training, data collection, processing, quality assurance, analysis, reporting and dissemination.</li><li>Facilitate technical reviews by sampling, data-processing and household-survey experts at key stages, ensuring feedback is documented and incorporated.</li></ul><p>Fieldwork, data and analysis</p><ul><li>Support training of CATI interviewers and supervisors (call handling, respondent protocols, quality control, use of the digital data collection system).</li><li>Provide close monitoring and technical support during the initial days of each data collection round to ensure operational readiness and adherence to protocols.</li><li>Process and review incoming data with the BSC MICS Plus team timely quality checks, correction of data issues and documentation of data-quality findings.</li><li>Develop tabulation programmes, indicator tables and analysis outputs with the BSC data- processing team and our client in Libya.</li></ul><p>Coordination, reporting and archiving</p><ul><li>Provide technical and managerial support to BSC in the day-to-day running of MICS Plus, and coordination/supervisory support to the BSC data-processing and CATI data-collection teams during active data collection.</li><li>Maintain regular communication with our client in Libya and BSC; support UNICEF HQ/RO/CO MICS consultants and experts.</li><li>Support data interpretation sessions, stakeholder dissemination workshops and communication events; document lessons learned, bottlenecks and good practices.</li><li>Ensure proper archiving of all MICS Plus tools and products, and prepare a comprehensive final process report on the setup, implementation, results, challenges and recommendations for institutionalizing high-frequency data systems within BSC.</li></ul><p>Additional and cross-cutting support</p><ul><li>MICS7 Libya finalization support quality review and finalization of the survey report and prepare GIS-based outputs (maps and geospatial visualizations of key indicators).</li><li>MODA / multidimensional child poverty provide coordination and support to the MODA consultant conducting the analysis (using MICS7 and, where relevant, MICS Plus data): facilitate access to datasets/documentation, coordinate between BSC, UNICEF Libya and the MODA consultant, and support review and finalization of outputs.</li><li>Programme monitoring follow up with our client in Libya sections and partners on results reportin in eTools (incl. PCA/partnership progress) and support data collection from sections/partners via ActivityInfo (form design/adjustment, data-quality checks, consolidation).</li><li>Other monitoring tasks as required by the PME Section (field-monitoring support, dataconsolidation, dashboards)</li></ul><p>Project reporting</p><p>Reports to our client's Libya Country Office (PME Section), collaborating with the our clients Regional Office and HQ MICS teams and with BSC focal persons. Regular implementation updates to our client in Libya, with increased frequency during data collection, data processing and reporting.</p><p>Stage deliverables submitted per the delivery schedule</p><ul><li>Comprehensive final process report and full documentation archive at the end of the assignment.</li><li>MICS7 Libya final report and GIS outputs finalized.</li><li>MODA coordination and support provided; MODA outputs reviewed and finalized with the MODA consultant.</li><li>Ongoing programme monitoring support eTools reporting follow-up and ActivityInfo data collection/consolidation (within the overall fee).</li></ul><p>Key competencies</p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li></ul><p>Team management</p><p>Provides coordination and supervisory support to the BSC MICS Plus team (data-processing team and CATI data-collection team), particularly during active data collection. This is a technical coordination role, not a our clients line-management position.</p><p>Further information</p><p>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys. Experience in data analysis, tabulation, survey reporting or dashboard preparation. Experience coordinating with government counterparts, vendors or technical teams. Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset). Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li><li>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys.</li><li>Experience in data analysis, tabulation, survey reporting or dashboard preparation.</li><li>Experience coordinating with government counterparts, vendors or technical teams.</li><li>Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset).</li><li>Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset</li></ul><p></p></section>

<p>The successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities under emergency response linked to Sudanese community in Libya.</p><p>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</p><p>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</p><p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</p><p>Provide psychological First aid within search and rescue operations.</p><p>Provide remote psychosocial support when needed.</p><p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p><p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p><p>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p><p>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p><p>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p><p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p><p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</p><p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p><p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p><p>Work on creating a system for proper documentation.</p><p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p><p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p><p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p><p>Travel to any location as requested by the direct supervisor when/where necessary.</p><p>Attend meetings both programmatic and technical on regular basis.</p><p>Liaise closely with the mental health professional to better follow up on cases.</p><p>Submit weekly and monthly reports documents all activities and services provided.</p><p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</p><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management No managerial responsibility in this team</p><p>Further information</p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work</li><li>Skilled at developing culturally relevant psychotherapeutic interventions</li><li>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings</li><li>Knowledgeable on the psychosocial impact of forced displacement.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>In the usual norms, Protection from Violence (PfV) is a separate core competency (CC), however in the current context of Libya, PfV will be initiated under Information, counselling and legal assistance (ICLA) CC. This situation might change in the future.&nbsp; The following is a brief description of the role.</span></p><br><p><span><u>Generic responsibilities&nbsp;</u></span></p><br><p><span>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</span></p><br><ol><li><p><span>Ensure compliance with NRC policies, guidelines and standards.</span></p><br></li><li><p><span>Ensure compliance with Protection from Violence and ICLA Core Competencies (CC) strategy, tools, handbooks, guidelines and standards.</span></p><br></li><li><p><span>Protection from Violence specific technical responsibility for implementation of technical activities of CC project(s).</span></p><br></li><li><p><span>Specific technical responsibility for tracking of financial expenditures for technical activities of CC project(s).&nbsp;</span></p><br></li><li><p><span>Specific technical responsibility for the quality control and monitoring of project activities.</span></p><br></li><li><p><span>Specific technical responsibility for project documentation of technical activities of CC project(s).</span></p><br></li><li><p><span>Provide specific technical support and capacity building towards project staff.</span></p><br></li><li><p><span>Provide specific technical analysis and feedback to NRC representatives in coordination forums.</span></p><br></li><li><p><span>Assess, promote and document ideas for technical improvement and further programme development options.</span></p><br></li><li><p><span>Ensure that projects target beneficiaries most in need and explore and asses new and better ways to assist.</span></p><br></li><li><p><span>Promote the rights of IDPs/returnees/refugees in line with the advocacy strategy.</span></p><br></li></ol><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Hiring Company</strong><p>Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp;amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:40 PM.</p><br></li><li><p><strong>Location:</strong>Tripoli.</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives.</p><br></li></ul><p>#LI-DNP</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp;amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><ul><li>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</li><li>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</li><li>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</li><li>Provide psychological First aid within search and rescue operations.</li><li>Provide remote psychosocial support when needed.</li><li>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</li><li>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</li><li>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</li><li>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</li><li>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</li><li>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</li><li>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</li><li>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</li><li>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</li><li>Work on creating a system for proper documentation.</li><li>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</li><li>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</li><li>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</li><li>Travel to any location as requested by the direct supervisor when/where necessary.</li><li>Attend meetings both programmatic and technical on regular basis.</li><li>Liaise closely with the mental health professional to better follow up on cases.</li><li>Submit weekly and monthly reports documents all activities and services provided.</li><li>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</li></ul><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><ul><li>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</li><li>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><p>Core Competencies behavioural indicators level 3</p><ul><li>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</li><li>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Team management No managerial responsibility in this team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</li><li>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</li><li>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</li><li>Provide psychological First aid within search and rescue operations.</li><li>Provide remote psychosocial support when needed.</li><li>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</li><li>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</li><li>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</li><li>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</li><li>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</li><li>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</li><li>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</li><li>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</li><li>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</li><li>Work on creating a system for proper documentation.</li><li>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</li><li>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</li><li>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</li><li>Travel to any location as requested by the direct supervisor when/where necessary.</li><li>Attend meetings both programmatic and technical on regular basis.</li><li>Liaise closely with the mental health professional to better follow up on cases.</li><li>Submit weekly and monthly reports documents all activities and services provided.</li><li>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</li><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><ul><li>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</li><li>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</li><li>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</li><li>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</li><li>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</li><li>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</li><li>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</li><li>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</li><li>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</li><li>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</li><li>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</li><li>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</li><li>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</li></ul><p>Project reporting</p><p>Protection Officer (Mig Returns &amp; Reintg), P3</p><p>Key competencies</p><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>CORE COMPETENCIES - Behavioural indicators Level 1:</p><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Team management</p><p>This position does not have team management responsibilities</p><p>Further information</p><ul><li>At least an intermediate level of MS office skills;</li><li>Good organizational skills;</li><li>Good communication skills</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least an intermediate level of MS office skills;</li><li>Good organizational skills;</li><li>Good communication skills</li></ul><p></p></section>