وظائف لمطوري ورد بريس في ليبيا

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> <p><b>الغرض من الوظيفة </b></p><p>دور التسويق الفعلي وتطوير الأعمال مسؤول عن توسيع حضور PGL في منطقة كردستان من خلال المشاركة الميدانية المباشرة وزيارات صالات العرض وبناء العلاقات وتوليد العملاء المحتملين والمتابعة مع العملاء وجمع معلومات السوق والترويج للعلامة التجارية.</p><p>يركز الدور على بناء علاقات عمل طويلة الأمد مع صالات عرض المركبات، وتحديد فرص عمل جديدة، والترويج لخدمات PGL كوسيط Copart مباشر، والمساهمة في اكتساب العملاء ونمو الإيرادات.</p><p><br></p><p><b>الResponsibilities الرئيسية</b></p><p><br></p><ul><li>إجراء زيارات يومية إلى صالات عرض المركبات والت dealerships والشركات ذات الصلة ضمن المنطقة المعينة. لقاء أصحاب المعارض والمديرين ومُتّخذي القرار الأساسيين.</li><li>عرض وشرح خدمات PGL، والعمليات، والفوائد التنافسية.</li><li>الحفاظ على تفاعل مستمر مع العملاء وأنشطة تطوير العلاقات.</li><li>تحديد العملاء المحتملين وفرص الأعمال، وتوليد عملاء مؤهلين.</li><li>المتابعة مع العملاء المهتمين وفقًا لمعايير الشركة.</li><li>دعم عمليات التهيئة والانتقال للعملاء.</li><li>مساعدة الإدارة أثناء اجتماعات وعروض العملاء عند الحاجة.</li><li>جمع معلومات حول خدمات المنافسين، تسعيرهم، احتياجات وتحديات العملاء، اتجاهات السوق، وفرص الأعمال الناشئة.</li><li>تقديم تقارير النشاط اليومية للمشرف المباشر. تقديم تقارير استخبارات السوق أسبوعيًا.</li><li>توفير ملخصات شهرية للأداء وفرص الأعمال.</li><li>تصعيد مخاوف العملاء، أو تهديدات المنافسين، أو التحديات التشغيلية على الفور.</li><li>تمثيل PGL بمهنية في جميع الأوقات، والترويج لخدمات PGL ومقترحات القيمة بشكل متسق.</li><li>توزيع المواد التسويقية والكُتيبات كما هو محدد.</li></ul><p><br></p> </div><h2 class="h5">المهارات</h2> <div data-jb-field="skills"><ul><li>الحد الأدنى <b>1–2 سنوات من الخبرة</b> في التسويق أو المبيعات أو خدمة العملاء أو مجال مشابه.</li><li>درجة <b>Bachelor's in Marketing, Business Administration</b> أو تخصص ذي صلة ستكون ميزة.</li><li>إجادة <b>العربية</b> مطلوبة، مع مستوى جيد من <b>الإنجليزية</b> (كتابة وتحدثاً).</li><li>مهارات تفاعل وتواصل شخصية قوية مع القدرة على بناء والحفاظ على علاقات إيجابية مع العملاء.</li><li>معرفة أساسية بتطبيقات Microsoft Office (Word, Excel, Outlook) ميزة.</li><li>الاستعداد للسفر ضمن المنطقة المعينة للقاء العملاء وإجراء الأنشطة التسويقية.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br><br><u><b>Job Roles &amp; Responsibilities</b></u> <br><br><u><b>Additional Job Roles &amp; Responsibilities</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge</b></u> <br></span><p>• Strong Knowledge of the Healthcare industry </p><br> <p>• Comprehensive knowledge of Accreditation Process in an acute Healthcare Facility with particular emphasis on JCI and preferably in more than one facility</p><br> <p>• Analysing and problem-solving skills</p><br> <p>• Ability to maintain confidential information</p><br> <p>• Ability to create a safe environment</p><br> <p>• Infection control</p><br> <p>• Strong Knowledge in repair, calibration, and maintenance of Lab, Dental, Medical imaging equipment </p><br> <p>• Training management</p><br> <p>• Computer proficiency required including spreadsheets and database.</p><br> <p>• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook.</p><br> <p>• Must be detailed oriented and work well with other</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Agility<br>Leadership<br>Equipment Evaluation and Selection (Biomedical) L2<br>Biomedical Equipment Technology L2<br>Regulatory Compliance L2<br>Biomedical Engineering Principles L2<br>Risk Management (Biomedical) L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in <br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br><br><u><b>Job Roles &amp; Responsibilities</b></u> <br><br><u><b>Additional Job Roles &amp; Responsibilities</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge</b></u> <br></span><p>• Strong Knowledge of the Healthcare industry </p><br> <p>• Comprehensive knowledge of Accreditation Process in an acute Healthcare Facility with particular emphasis on JCI and preferably in more than one facility</p><br> <p>• Analysing and problem-solving skills</p><br> <p>• Ability to maintain confidential information</p><br> <p>• Ability to create a safe environment</p><br> <p>• Infection control</p><br> <p>• Strong Knowledge in repair, calibration, and maintenance of Lab, Dental, Medical imaging equipment </p><br> <p>• Training management</p><br> <p>• Computer proficiency required including spreadsheets and database.</p><br> <p>• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook.</p><br> <p>• Must be detailed oriented and work well with other</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><br><u><b>Competencies</b></u> <br>Resilience<br>AI Fluency<br>Quality<br>Agility<br>Leadership<br>Equipment Evaluation and Selection (Biomedical) L2<br>Biomedical Equipment Technology L2<br>Regulatory Compliance L2<br>Biomedical Engineering Principles L2<br>Risk Management (Biomedical) L2<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in <br><br><br><br> </div>

<p>تقوم شركة Arroban International Shipping بتوظيف موظفي عمليات وتنفيذيين تجاريين لإدارة عمليات السفن، وتتبع الحاويات من خلال NVOCC، وشبكات التخليص الجمركي، والتقارير التجارية لقطاعات النفط والغاز (O&G) والبضائع العامة.</p><p>المسؤوليات الرئيسية:</p><p>الإدارة التجارية وشبكة الاتصالات: التعامل مع الاستفسارات اليومية، إعداد عروض الأسعار للواردات/الصادرات عبر مختلف شروط التجارة، وإدارة التقارير التجارية اليومية والأسبوعية والشهرية.</p><p>عمليات السفن والسفن النفطية: مراقبة حركات السفن والسفن النفطية خطوة بخطوة، وتقديم تتبع تشغيلي وتحديثات تفصيلية.</p><p>تتبع الحاويات وNVOCC: تتبع وإدارة حركات الحاويات بالتعاون الوثيق مع مالكي NVOCC وشبكات الشركاء.</p><p>التواصل مع أصحاب المصلحة: الحفاظ على مراسلات بريد إلكتروني يومية فورية مع خطوط الشحن والشركاء الأجانب وشبكات العملاء.</p><p><strong>الملف الشخصي المرغوب فيه للمرشح</strong></p><p>التعليم والخبرة: 15 عامًا من الخبرة العملية في الشحن أو التخليص أو اللوجستيات (يفضل خبرة في لوجستيات النفط والغاز).</p><p>الحد العمري: من 25 إلى 35 عامًا.</p><p>الاتصال: مهارات كتابة وتحدث باللغة الإنجليزية ممتازة.</p><p>المهارات التقنية: إجادة قوية لبرامج Microsoft Office (Excel وWord وPowerPoint) والتواصل المهني عبر البريد الإلكتروني.</p><p>المعرفة الصناعية: فهم راسخ لشروط التجارة Incoterms وتنسيق خطوط الشحن وتدفقات حركة الحاويات.</p>

<p><br></p><p>Overview of position Established in 1951, Client is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non- governmental partners. Client is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.</p><p>Role objectives</p><ul><li>Support liaison and coordination with embassies and consular authorities to facilitate the verification of migrants nationality and the issuance of travel documents for voluntary return cases.</li><li>Assist in organizing and coordinating consular missions, interviews, and verification sessions between migrants and relevant embassies, including scheduling, documentation, and logistical arrangements.</li><li>Maintain accurate records and case documentation related to travel document requests, nationality verification processes, and embassy communications in accordance with IOM data protection standards.</li><li>Provide administrative and operational support to the Consular Support team, including drafting correspondence, preparing briefing materials, and supporting the follow-up with embassies on pending cases.</li><li>Coordinate with Protection, Case Management, and Return teams to support the identification, referral, and follow-up of migrants requiring consular assistance throughout the documentation process.</li><li>Track and monitor travel document requests and embassy communications, maintaining updated lists of submitted cases, issued documents, and pending caseloads.</li><li>Support the organization of meetings, workshops, and coordination activities with embassies and relevant stakeholders, including preparation of meeting minutes and follow-up actions.</li><li>Maintain filing, storage, and management of sensitive documentation, including passports, expired travel documents, and embassy correspondence, in line with established procedures.</li><li>Assist in compiling data and preparing routine internal reports, updates, and briefing notes related to consular support activities, travel document issuance, and coordination efforts.</li><li>Support biannual embassy assessments by identifying logistical and administrative needs and facilitating consular processes.</li><li>Follow established safety and security protocols during field deployments and report any incidents or concerns to the designated focal points.</li><li>Perform other related duties as assigned.</li></ul><p>Project reporting National Consular Support Officer, NOA</p><p>Key competencies The incumbent is expected to demonstrate the following values and competencies:</p><p>VALUES - All staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>CORE COMPETENCIES - Behavioural indicators</p><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>EXPERIENCE Professional experience in the field of Protection and assistance to vulnerable populations. Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines. Demonstrated problem solving attitude and skills. Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment. Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc</p><p>Team management None</p><p>Further information Skills Computer skills including Microsoft Office Suite and Mimosa system. Knowledge of Protection principles and protection case management Strong communication skills</p><p>Disclaimer: At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training. CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone s responsibility CTG encourages all candidates applying for this advertisement to ensure that their candidate profile is up to date with up to date experience / education / contact details, as this will help you being considered further in your application for this role.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Professional experience in the field of Protection and assistance to vulnerable populations.</li><li>Effective organizational skills and ability to establish priorities and plans.</li><li>Ability to work under pressure and cope with deadlines.</li><li>Demonstrated problem-solving attitude and skills.</li><li>Good written and spoken communication skills.</li><li>Good interpersonal skills.</li><li>Ability to work in a multi-cultural environment.</li><li>Good knowledge of MS Office applications (e.g., Excel, Word, Outlook, etc.).</li><li>Computer skills including Microsoft Office Suite and Mimosa system.</li><li>Knowledge of Protection principles and protection case management.</li><li>Strong communication skills.</li></ul>

<p>Undertake regular visits to assigned locations, or at the Client MRC office, to identify and follow up with protection cases. Conduct vulnerability screenings and in-depth assessments in assigned locations to help identify the urgent needs and possible solutions. Prepare assistance plans and provide regular, timely and comprehensive follow-up in coordination with specialized protection colleagues and under the supervision of the Senior Protection Assistant (Case management). Inform beneficiaries of all relevant services available. Refer cases to relevant partner organizations and international organizations for appropriate follow-up and/or to other units within Client for their respective follow-up. Maintain up-to-date case records of all assigned cases and promptly complete all data entry and reporting requirements. Conduct weekly follow-up visits in Host-families and prepare a weekly report that includes all updates on assigned cases in HFs. Carry out administrative duties as requested. Participate in case-management meetings and other protection meetings. Perform other duties as may be assigned.</p><p>Project reporting Senior Protection Assistant (AVM Team-Leader)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Professional experience in the field of Protection and assistance to vulnerable populations.</li><li>Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines.</li><li>Demonstrated problem solving attitude and skills.</li><li>Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment.</li><li>Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc</li><li>Skills Computer skills including Microsoft Office Suite and Mimosa system.</li><li>Knowledge of Protection principles and protection case management</li><li>Strong communication skills</li></ul>

<h1>نحن نبحث عن موظفين:</h1><h1>ممثل خدمة عملاء للتجارة الإلكترونية</h1><p>Meam هو تطبيق التسوق الأول في ليبيا للمنتجات SHEIN المتوفرة محلياً، مما يجعل التسوق في الموضة أسرع وأسهل. كشركة سريعة النمو، نؤمن بأن خدمة العملاء الرائعة هي الفرق، ونحن نبحث عن أشخاص ودودين ومسؤولين متحمسين للنمو معنا.</p><p></p><h2>المسؤوليات</h2><ul><li><p>الرد على العملاء من خلال Meta business suite.</p></li><li><p>مساعدة العملاء في الطلبات، والمنتجات، والقياسات، والتبادلات، والإرجاع، والإلغاءات، والاستفسارات العامة.</p></li></ul><ul><li><p>مساعدة العملاء في اختيار المنتجات الصحيحة من خلال تقديم معلومات تفصيلية وتوصية بدائل مناسبة.</p></li><li><p>التنسيق مع الفريق ومع الأقسام الأخرى لضمان تجربة عميل سلسة.</p></li><li><p>الحفاظ على موقف مهني وودود ومحترم مع كل عميل.</p></li></ul><h2></h2><p></p><h2>نحن نبحث عن شخص</h2><ul><li><p>يمتلك مهارات تواصل ممتازة ويعرف كيف يتعامل مع العملاء بمهنية.</p></li><li><p>صبور، هادئ، ويحترم تحت جميع الظروف.</p></li><li><p>يمكنه إدارة محادثات متعددة في نفس الوقت.</p></li><li><p>يعمل بسرعة دون التضحية بالدقة.</p></li><li><p>معروف بمنتجات SHEIN، المقاسات، واتجاهات الموضة.</p></li><li><p>يمكنه استخدام الأنظمة عبر الإنترنت بثقة وتعلم أدوات جديدة بسرعة.</p></li><li><p>منظم ويولي اهتماماً بالتفاصيل.</p></li><li><p>مسؤول وملتزم.</p></li><li><p>متاح بشكل كامل ومتجاوب طوال الوردية المعينة.</p></li></ul><p></p><p><strong>الصبر، الاحترافية، المسؤولية، السرعة، الدقة، الالتزام، والتواصل المحترم ضروريين لهذا الدور.</strong></p><p></p><h2>ساعات العمل</h2><p></p><ul><li><p>دوام كامل (8 ساعات/اليوم).</p></li><li><p>قد تتغير جداول العمل ونشاط الورديات بناءً على احتياجات العمل، لذا هناك حاجة للمرونة.</p></li></ul><h2></h2><h2>كيفية التقديم</h2><p>للتأكيد على أنك قد قرأت وصف الوظيفة بعناية، ضع كلمة <strong>"customer"</strong> في مكان ما من طلبك.</p><p><strong>المتطلبات</strong></p><p></p><ul><li><p>الصبر والهدوء والاحترام تحت جميع الظروف.</p></li></ul><ul><li><p>حاسوب محمول/كمبيوتر موثوق واتصال إنترنت مستقر. (مطلوب)</p></li></ul><ul><li><p>خبرة سابقة في <strong>خدمة عمـلاء التجارة الإلكترونية</strong>.</p></li><li><p>معرفة جيدة بمنتجات <strong>SHEIN</strong>، المقاسات، وتجربة التسوق.</p></li></ul><ul><li><p>مهارات تواصل وخدمة عملاء قوية.</p></li><li><p>مهارات اتخاذ القرار وحل المشكلات جيدة.</p></li><li><p>الكتابة بسرعة ودقة.</p></li><li><p>جيد مع <strong>Excel</strong> و <strong>Google Sheets</strong>.</p></li><li><p>معرفة سابقة بالسوق الليبي يفضلها بشدة.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Medical Records Officer will create new medical records and retrieve existing medical records by gathering appropriate record folders and contents, assigning, and recording new record numbers, verifying existing record numbers, inputting, and recording locations to computer, and delivering records.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Gathers patient information by collecting demographic information from a variety of sources, interacting with registration areas and physicians’ offices, and retrieving information from automated printer.&nbsp;</p><br> <p>Retrieves medical records by following chart-out procedures and documents reasons charts cannot be retrieved for statistical and follow-up purposes.&nbsp;</p><br> <p>Delivers charts to assigned areas of the hospital by following established routing procedures.&nbsp;</p><br> <p>Assists in the tracking and organization of medical records i.e., ensures and maintains medical records storage and archiving.&nbsp;</p><br> <p>Arranges transfer of documents when required to respective clinics or patients.&nbsp;</p><br> <p>Provides administrative support for the Medical Records Management.&nbsp;</p><br> <p>Collates all aspects of medical report and checks if report is complete.&nbsp;</p><br> <p>Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.&nbsp;</p><br> <p>Ensures accuracy and privacy are maintained in report management and when sending it out to clients.&nbsp;</p><br> <p>Prepares Health Screening Reports for review appointments or upon patient requests.&nbsp;</p><br> <p>Liaises with other departments for results and reports and follow-ups of pending cases to be expedited.&nbsp;</p><br> <p>Keeps health care providers informed by communicating availability or unavailability of the record.&nbsp;</p><br> <p>Maintains quality results by following Hospital’s standards.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Maintains patient confidence by keeping patient records information confidential.&nbsp;</p><br> <p>Serves and protects the Hospital community by adhering to professional standards, Hospital policies and procedures, such as JCI accreditation standards.&nbsp;</p><br> <p>Adheres to the policies, procedures, standards protocols in the organization specifically the ones related Release of protected health information.&nbsp;</p><br> <p>Trains Hospital staff on principles of confidentiality and privacy of protected health information and the different policies related to management of health information.&nbsp;</p><br> <p>Trains clinical staff on the importance of accuracy and completeness of medical records.&nbsp;</p><br> <p>Generates reports from the system related to the completeness of medical records.&nbsp;</p><br> <p>Trains physicians in the insurance and coding.&nbsp;</p><br> <p>Performs other assignments as may be required by the Medical Records Manager.&nbsp;</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Proficiency with EHR, Microsoft Office and speech recognition software.&nbsp;</p><br> <p>Knowledge of medical terminology. </p><br> <p>Knowledge of medical transcription guidelines and practices.&nbsp;</p><br> <p>Ability to sort, check, count, and verify numbers. </p><br> <p>Ability to operate designated word processing, dictation, transcription equipment, and other equipment as specified. </p><br> <p>Ability to work under pressure with time constraints. </p><br> <p>Strong critical thinking skills.&nbsp;</p><br> <p>Ability to work and thrive in pressure situations.&nbsp;</p><br> <p>Punctual and reliable disposition.&nbsp;</p><br> <p>Superb listening and time management skills. </p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 years of experience in the same field (required).</p><br> <p>Previous experience in a hospital or other health care setting.</p><br> <p>Minimum 1 year in GCC (preferred).</p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Data Collection and Extraction L2<br>Records Management L2<br>Healthcare Data Management and Analytics L2<br>Regulatory Compliance L2<br>Electronic Health Records (EHR) and Health Information Systems L2<br>Leadership_321977503<br>Quality_321977507<br>Resilience<br><br><br><u><b>Education</b></u> <br>Diploma<br>Associate Degree in any related field<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><p>Project Management Lead initial client engagements, clearly articulating CTG s services and project scope as per contract terms and conditions. Ensure alignment between the scope of work, client expectations, and CTG s service delivery, proactively managing and agreeing on any adjustments. Act as the focal point for clients, maintaining strong relationships and addressing concerns promptly to ensure satisfaction and smooth project execution. Take ownership of issue resolution, ensuring timely and effective solutions related to service delivery, consultant performance, or client concerns. Monitor financial performance, ensuring proper management of costs, revenue, and resource allocation to maintain project profitability. Ensure the timely and accurate delivery of monthly reports to clients, covering key metrics such as headcount, payroll, DSA amounts, consultant activities, and financial status. Contribute to financial forecasting and planning for ongoing and future projects.</p><p>Operations, Legal, and Compliance Management Oversee recruitment, onboarding, payroll, and contract issuance processes for CTG consultants, ensuring efficiency and compliance with CTG policies and legal frameworks. Ensure all operations related to the project comply with CTG policies, local labor laws, and client requirements, including adherence to deadlines, quality standards, and financial controls. Support the timely and compliant onboarding of international consultants per contractual requirements. Ensure the accurate and timely issuance of consultant contracts, ensuring compliance with CTG policies, local labor laws, and client agreements. Provide regular operational and financial updates to internal stakeholders, including the Country Operations Manager and Regional Director, regarding the status of client accounts, project delivery, and financial performance. Proactively implement measures to prevent mismanagement of resources, client expectations, or deliverables. Ensure strict compliance with CTG s operational policies to mitigate legal and financial risks. Obtain necessary approvals for any deviations from CTG s standard operating procedures to prevent legal or financial repercussions. Notify in-country management of any client-recommended deviations from CTG s processes. Report any fraudulent activities or irregularities to in-country management immediately. Maintain professional and official communication channels to avoid disputes with clients.</p><p>Team Leadership and Management (when applicable) Lead and manage a team of Account Administrators, Account Team Leaders, and support staff, ensuring they are well-trained, motivated, and equipped to carry out their roles. Effectively delegate tasks, ensuring timely completion and adherence to established processes. Monitor the performance of team members, providing feedback, guidance, and mentorship to ensure high-quality delivery of services. Identify areas for development within the team and provide coaching, training, and professional growth opportunities. Uphold CTG s ethical standards, ensuring all interpersonal interactions remain professional, culturally sensitive, and aligned with CTG s core values. Foster a respectful and inclusive work environment that acknowledges diverse cultural values and beliefs. Promote CTG s values in all aspects of team operations and client interactions.</p><p>Client Relationship and Communication Serve as the primary liaison for clients, maintaining long-term relationships and addressing any concerns or issues that arise. Ensure clear and transparent communication with clients to build trust and maintain satisfaction. Take ownership of any challenges that arise in client relationships, whether related to service delivery or internal operations, and ensure appropriate solutions are implemented swiftly. Ensure that client expectations are met without compromising operational efficiency or profitability.</p><p>Quality Management Responsibilities - Quality Assurance and Continuous Improvement: Ensure the consistent delivery of services in accordance with contractual obligations, company standards, and client expectations. Monitor service quality and client satisfaction through regular reviews, feedback sessions, and performance evaluations. Identify quality risks, service gaps, and areas for improvement, and implement corrective and preventive actions as required. Coordinate with operational and support teams to ensure compliance with established quality management processes and procedures. Track and report key performance indicators (KPIs), service level agreements (SLAs), and quality metrics to management and clients. Lead client issue resolution processes, ensuring timely investigation, root cause analysis, and implementation of sustainable solutions. Support continuous improvement initiatives aimed at enhancing service delivery efficiency, effectiveness, and customer satisfaction. Ensure all client-related documentation, records, and reports are maintained accurately and in accordance with company quality standards. Promote a culture of quality, accountability, and continuous improvement among internal stakeholders and service delivery teams. Participate in internal and external audits related to client accounts and support the implementation of audit recommendations. Ensure continuous follow-up and regular updates of all client trackers, including training records, performance reviews, and other tracking tools, in line with client requirements. Ensure the timely delivery of all client reports, maintaining a high level of accuracy and ensuring that all information is up to date Deliver CTG and UN training programs effectively and maintain accurate, comprehensive, and regularly updated training materials and matrices for all training activities conducted</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies - Outstanding people management skills and very familiar with delegation, performance management, and providing feedback and guidance to team members. - Strong communication, problem-solving skills. - Financial acumen, ideally with experience managing budgets and financial reporting. - Proficiency in HR systems and Microsoft Office (Excel, Word, PowerPoint). - Strong attention to detail, especially in managing contracts, consultant data, and reporting. - Proactive and results-oriented. - Ability to work under pressure and manage multiple priorities simultaneously.</p><p></p></section>

<p>Support the Senior Protection Associate (Outreach) in the planning, implementation, and monitoring of outreach activities in migrant communities across Libya, in close synergy with Client Units including the Displacement Tracking Matrix (DTM) and relevant PxD teams.<br>Identify and refer migrants interested in Client's services including Voluntary Humanitarian Return (VHR) assistance in accordance with established procedures, ensuring protection-sensitive engagement and respect for informed decision-making.<br>Arrange meetings with Embassies of Third Country Nationals (TCNs), community leaders, and migrant groups to disseminate accurate and updated information on the VHR programme and its procedures, in coordination with the Consular Support Team and the CBP Team.<br>With guidance from the Senior Protection Associate (Outreach), support the maintenance of strong working relationships with key VHR and protection stakeholders, including UN agencies, international and national NGOs, and relevant government actors.<br>Provide regular operational feedback to the Senior Protection Associate (Outreach), highlighting protection trends, risks, and community concerns, and flagging urgent issues to PxD management.<br>Apply protection principles, including Do No Harm, confidentiality, and inclusiveness in all outreach activities and comply and assist in monitoring compliance with Client standards and SOPs.<br>With guidance from the Senior Protection Associate (Outreach), disseminate information materials (digital and paper based) in collaboration with the community and relevant Client units. Organize and participate in outreach sessions on the VHR programme and relevant protection topics.<br>Provide multilingual support by delivering translation services for outreach and other PxD teams during field visits, multi sectoral responses, and PxD activities, facilitating clear communication between Arabic, English, and French.<br>Escort migrants to their countries of origin when required, ensuring their safe and dignified return by providing the necessary support throughout each journey.<br>Safeguard the confidentiality, accuracy, and integrity of all outreach and protection documentation, adhering to Client s data protection rules and code of conduct.<br>Adhere and monitor adherence to core protection principles, including Do No Harm, confidentiality, survivor-centered approaches, Client s gender equality commitments and PSEA policies and flag any compliance issues to the supervisor.<br>Perform any other protection-related duties as may be assigned by PxD management.</p><p><strong>Desired Candidate Profile</strong></p><p>Demonstrated management and leadership skills<br>Experience in the field of the community-based protection and outreach activities.<br>Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines.<br>Demonstrated problem solving attitude and skills.<br>Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment.<br>Project reporting<br>Senior Protection Associate (Outreach)<br>Key competencies<br>The incumbent is expected to demonstrate the following values and competencies:<br>VALUES - All IOM staff members must abide by and demonstrate these five values:<br>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.<br>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.<br>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.<br>Courage: Demonstrates willingness to take a stand on issues of importance.<br>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.<br>CORE COMPETENCIES - Behavioural indicators Level 2<br>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.<br>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.<br>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.<br>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.<br>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<br>MANAGERIAL COMPETENCIES - Behavioural indicators Level 2<br>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.<br>Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.<br>Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.<br>Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction.<br>Humility: Leads with humility and shows openness to acknowledging own shortcomings.<br>Team management None<br>Further information<br>Knowledge of community-based protection and outreach activities.<br>Demonstrated experience in developing and implementing response plans and Fluent in English and Arabic, both written and spoken, knowledge of French is considered an advantage.<br>Good knowledge of MS Office applications Excel, Word, Outlook, etc</p>