وظائف مهندسى شبكات سيسكو في ليبيا

<p>Nutanix Engineer / Networking IT Support Engineer (Break &amp; Fix Support) Location: Tripoli Employment Type: Freelance (On-Call Basis) Priority: High (Immediate Hiring) Role Overview We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break &amp; Fix support services across enterprise infrastructure environments. This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism. The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency.</p><h3>Key Responsibilities</h3><ul><li>Provide onsite and remote Break &amp; Fix support for networking and infrastructure-related incidents.</li><li>Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).</li><li>Perform system upgrades, patching, and lifecycle management activities.</li><li>Troubleshoot and resolve hardware, software, virtualization, and network issues.</li><li>Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.</li><li>Implement and support backup and disaster recovery solutions.</li><li>Respond to critical incidents and service requests within agreed response times.</li><li>Collaborate with global and regional teams on infrastructure and cloud-related projects.</li><li>Maintain accurate technical documentation, incident reports, and service records.</li><li>Ensure professional interaction with end users, stakeholders, and customers at all times.</li></ul><h3>Required Skills &amp; Experience</h3><ul><li>Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.</li><li>Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism).</li><li>Experience supporting VMware and/or Hyper-V environments.</li><li>Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.</li><li>Proven experience providing Break &amp; Fix support in enterprise environments.</li><li>Ability to diagnose and resolve complex infrastructure and networking issues.</li><li>Experience with backup and disaster recovery solutions.</li><li>Scripting experience with PowerShell and/or Python is advantageous.</li></ul><h3>Mandatory Requirements</h3><ul><li>Valid CCNA Certification (Cisco Certified Network Associate).</li><li>Minimum 90% pass score on the induction assessment.</li><li>Fluent English communication skills (spoken and written).</li><li>Ability to work independently in customer-facing environments.</li><li>Professional demeanor and strong customer service orientation.</li></ul><h3>Preferred Qualifications</h3><ul><li>Nutanix Certification (NCP or higher).</li><li>Experience with cloud platforms such as AWS, Azure, or GCP.</li><li>Knowledge of automation tools such as Ansible and Terraform.</li><li>Experience supporting enterprise networking infrastructure.</li></ul><h3>Soft Skills</h3><ul><li>Excellent verbal and written communication skills in English.</li><li>Strong professionalism and customer-facing skills.</li><li>Ability to remain calm and effective during critical incidents.</li><li>Proactive problem-solving mindset.</li><li>Strong organizational and time-management skills.</li><li>Ability to work collaboratively within distributed teams.</li><li>Commitment to delivering high-quality technical support and customer satisfaction.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the Hiring Company:<p>Space Technology Solutions (STS) is a technology solutions provider based in Tripoli, Libya, focused on supporting the Libyan market with modern IT products, services, and infrastructure solutions. The company provides services such as digital archiving and works with clients across different sectors, including public and private organizations.</p><br>Your Mission as an Account Manager &amp;amp; Pre-Sales Engineer:<p>Your mission is to maintain strong communication with the company’s vendors, partners, and customers while identifying and following new business opportunities.</p><br><p>You will stay updated on the company’s technology products and solutions, understand customer requirements, and recommend suitable IT solutions that support the sales process.</p><br><p>The role requires a combination of relationship management, opportunity follow-up, technical knowledge, and strong communication.</p><br>You Will Be Handling These Duties and Responsibilities as an Account Manager &amp;amp; Pre-Sales Engineer:<ul><li><p>Maintain regular communication with assigned vendors, partners, and customer accounts.</p><br></li><li><p>Build and maintain professional relationships with vendor account managers and technical representatives.</p><br></li><li><p>Stay updated on vendor products, solutions, promotions, partner programs, and important technical developments.</p><br></li><li><p>Monitor customer requirements, tenders, requests for quotations, and potential projects.</p><br></li><li><p>Identify and follow new business opportunities related to the company’s portfolio.</p><br></li><li><p>Understand customer requirements and recommend suitable products and solutions.</p><br></li><li><p>Provide technical pre-sales support, including product selection, solution comparison, technical presentations, and proposal preparation.</p><br></li><li><p>Coordinate with vendors and internal technical teams when additional technical support is required.</p><br></li><li><p>Maintain accurate records of opportunities, communications, pending actions, and next steps.</p><br></li><li><p>Ensure that opportunities and partner requests are followed up consistently and within the required deadlines.</p><br></li></ul>Qualifications and Skills That Will Allow You to Thrive as an Account Manager &amp;amp; Pre-Sales Engineer:<ul><li><p>Minimum of <strong>two years</strong> of relevant experience in account management, technical sales, pre-sales, system integration, or vendor management.</p><br></li><li><p>Good technical knowledge of IT infrastructure, networking, systems, security, backup, virtualization, hardware, and software solutions.</p><br></li><li><p>Familiarity with several technology brands, such as HP, Cisco Technologies and more.</p><br></li><li><p>Ability to understand customer requirements and recommend suitable products and solutions.</p><br></li><li><p>Strong communication, relationship-management, presentation, and follow-up skills.</p><br></li><li><p>Ability to manage several vendors, accounts, and opportunities at the same time.</p><br></li><li><p>Good organizational skills and attention to details.</p><br></li><li><p>Professional working proficiency in English.</p><br></li><li><p>Relevant vendor, technical, sales, or pre-sales certifications are an advantage.</p><br></li></ul>Additional Information<ul><li><p><strong>Working Days &amp;amp; Hours: </strong>Saturday to Thursday (9:00 AM – 4:00 PM)</p><br></li><li><p><strong>Location: </strong>11 JuneTripoli, Libya.</p><br></li><li><p><strong>Benefits:</strong> Paid annual leave and overtime compensation. Sales incentives are open for discussion with highly qualified candidates.</p><br></li></ul> </div>