وظائف كول سنتر في ليبيا
٢٨ وظائف شاغرة
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>Responsible for treating patients with life-threatening illnesses, establishing effective patient care plans, and referring patients to the appropriate specialists. The incumbent shall be highly trained with proven experience working in an emergency room or urgent care setting.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Assessing patients who enter the emergency room immediately and overseeing emergency recovery.</p><br>
<p>Conducting follow-up visits to monitor the patient’s condition.</p><br>
<p>Requesting the appropriate medical tests and based on them, following a treatment plan.</p><br>
<p>Developing effective patient care plans.</p><br>
<p>Referring patients to appropriate specialists.</p><br>
<p>Ensuring that patients are stable before transferring them to the proper department for further evaluation.</p><br>
<p>Providing instructions for discharge and any relevant paperwork.</p><br>
<p>Maintaining patients' medical records.</p><br>
<p>Coordinating with different ER departments to ensure patients receive the necessary treatment.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Actively participate in the planning and implementation of the department development plans and the different manpower training programs for the medical, technical and nursing staff in his/her area of expertise. </p><br>
<p>Participates in the various committees for the upgrading of services and organization of work within and outside the hospital.</p><br>
<p>Participates in scheduling of on-call duties and provides on-call services. </p><br>
<p>Participates in the assessment and updating of drug, medical supply and equipment needs.</p><br>
<p>Participates in research activities.</p><br>
<p>Performs special procedures as privileged.</p><br>
<p>Adheres to policies, guidelines, plans and programs of the organization.</p><br>
<p>Performs other duties as assigned/directed by the Head of the department.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• Current and in a good standing medical license to practice in country of residence.Provides high quality care to patients in this area of medicine.Communication skills to explain complex medical information, procedures, answer questions to patients and their families.Technical skills to perform procedures and analyze data.Technical skills to interpret medical records, scan patient data and interpret test results.Ability to think and act quickly in a stressful environment.Good hand-eye coordination and manual dexterity.Perfect vision and visuospatial awareness.Supervise fellows, staff/assistant physicians and residents The ability to work well alone and within a team.</p><br>
<p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>5 years of experience in the similar role</p><br>
<p>2 years in GCC (preferred)</p><br>
<br><br><u><b>Competencies</b></u>
<br>Drive Cost Optimization<br>AI Fluency<br>Leadership<br>Build High-Performing Teams<br>Quality<br>Speed of Execution<br>Resilience<br>Build Process and Systems<br>Agility<br>Provide Direction<br>Acute Medical Diagnosis L4<br>Crisis Management L4<br>Invasive Procedures L4<br>Trauma Management and Basic Life Support L4<br>Good Medical Practice L4<br><br><br><u><b>Education</b></u>
<br>Doctoral degree<br>Bachelor's Degree in Doctor of Medicine<br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Logistics Specialist is responsible to manage and coordinate the domestic or international movement of assets, products, and materials upon the request of the Business Line. They optimize equipment utilization, select the most cost-effective routings and MoTs and plan / book these shipments with approved carriers and 3PLs, comply with the selection of preferred contracted carriers or internal fleet, and secure delivery as per the established service level. Be the BL's logistics focal point for their logistics movements. Validate transport requests and required delivery dates for a defined geographic region or lane(s) to achieve on-time delivery. Prepare equipment load plans per planning standard operating procedures to maximize rental and call-out equipment utilization. Leverage planning and use rate checker tools to achieve competitive costs by applying preferred contracted rates. Plan effective shipment/truck routings, leverage consolidation/cargo optimization, and maximize backload opportunities to drive down costs where possible. Monitor shipment execution, track shipment movements and manage deviations with our logistics suppliers while keep internal stakeholders updated. Manage weekly fixed schedules and regional milk runs. Issue work orders before each move with associated cost approvals. Identify logistics network improvement projects or opportunities. Ensure full compliance of transports with the international transport regulations. Monitor cargo moves status and performances and investigates deviations. Implement proactive and corrective measures combined with appropriate communication when early warning signs of deviation are detected. Assess carrier performance with respect to on-time delivery and on-time pickup. Manage international or domestic logistics movements ensuring compliance with Schlumberger policies and processes as well as local regulations including but not limited to finance, personnel, LTC guidelines and QHSE. Ensure proper storage of electronic documents in the system. Act as the interface with the Import/Export Teams and assure smooth communication flow between parties. Participate in the performance analysis meeting. Monitor and capture logistics milestone data in the business system. Report any deviation in QUEST and follow up on action plan to ensure continuous improvement on service quality. Obtain the necessary freight cost approval from the Business line representatives and shortlist offers from Freight Forwarders in the bidding system. Logistics Specialist can report into a Logistics Manager or Logistics Supervisor at GeoUnit or SCC (LCT or DSC) based on the specific location of the role. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor degree</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach. </p>
Role objectives<br><ul> <li> <p>Provide psychosocial support to the members of the migrant community enrolled in VHR program through providing scheduled activities in living spaces, holding support groups for identified target populations. </p> </li> <li> <p>Also supporting migrants living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks. </p> </li> <li> <p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.</p> </li> <li> <p>Provide remote psychosocial support when needed. </p> </li> <li> <p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p> </li> <li> <p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p> </li> <li> <p> Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p> </li> <li> <p> Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p> When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p> Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p> Work on creating a system for proper documentation.</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p></li><li> </li> </ul> <div> <br> </div>
Project reporting<br><p>MHPSS Program Officer </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul>
Team management<br><p>No team management responsibility for this role</p>
Further information<br><ul> <li> <p> <span>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level</span></p> </li> <li> <p>maintains confidentiality and discretion in appropriate areas of work</p> </li> <li> <p>Skilled at developing culturally relevant psychotherapeutic interventions</p> </li> <li> <p>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings</p> </li> <li> <p>knowledgeable on the psychosocial impact of forced displacement.</p></li></ul></div></section>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Laboratory Technologist II is responsible to perform and provide analysis for low to high complex diagnostic testing in the relevant section and provide Phlebotomy services especially for difficult blood draws. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Actively participates in the technical and analytical work of the section. </p><br>
<p>Liaises with the Team Lead on appropriateness of tests, results, and additional testing as required. </p><br>
<p>Monitors, records, reports back results, and participates in discussions to rectify areas of concern if necessary. </p><br>
<p>Identifies problems that may adversely affect test performance or reporting of test results and either corrects the problem or notifies the Team Lead. </p><br>
<p>Responds to questions/queries and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results. </p><br>
<p>Investigates and takes action to resolve the problems with analytical methods and equipment. </p><br>
<p>Collects laboratory specimens and performs assigned laboratory procedures and other tests as necessary and immediately reports abnormal findings to appropriate staff. </p><br>
<p>Verifies all critical results and documents with accurate follow-up. </p><br>
<p>Performs pediatric and adult phlebotomy. </p><br>
<p>Provides phlebotomy support to other clinical units for patients with difficult veins. </p><br>
<p>Collects venous and capillary blood, using precautions that ensure the safety of the patient and Laboratory staff. </p><br>
<p>Performs positive patient identification and records appropriate collection information in the Center information system or on the Laboratory requisition form. </p><br>
<p>Ensures that all specimen collections and processing are performed in compliance with JCI, CAP and ISO15189 guidelines. </p><br>
<p>Performs appropriate documentation of Laboratory procedures to assure the accuracy of Laboratory records. </p><br>
<p>Assists the Team Lead in inventory management which includes stock monitoring and ordering. </p><br>
<p>Operates complex automated Laboratory equipment, computer software, and precision instruments. </p><br>
<p>In liaison with the Team Lead, provides technical advice on, and assists in the selection / validation of new equipment. </p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Takes responsibility for the maintenance and safe use of equipment within the section. </p><br>
<p>Uses Laboratory Information System (LIS) to generate workload statistics, run queries and assess quality of data according to defined criteria. </p><br>
<p>Responsible for planning, performing, and evaluating Laboratory testing analysis and quality control. </p><br>
<p>Ensures compliance to all policies and procedures. </p><br>
<p>Adheres to KMC standards as per the Code of Conduct and Conflict of Interest policies. </p><br>
<p>Adheres to the Laboratory’s quality control policies and procedures and performs, reviews, and documents all quality control activities accordingly. </p><br>
<p>Helps ensure the provision of a high quality, cost-effective service with the emphasis on quality assurance in all aspects of the section supervised by monitoring and audit of internal quality control. </p><br>
<p>Ascertains that quality control procedures are followed prior to releasing clinical data. </p><br>
<p>Reviews and evaluates quality control, proficiency, and competency. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Expert in pediatric and adult phlebotomy. </p><br>
<p>Functional knowledge and clinical experience in Clinical laboratories. </p><br>
<p>Knowledge of and experience with Clinical laboratory safety and risks. </p><br>
<p>Knowledge of ISO 15189/CAP/JCI standards and guidelines. </p><br>
<p>Demonstrated strong analytical and decision-making skills. </p><br>
<p>Excellent communication and interpersonal skills. </p><br>
<p>Proficiency with Microsoft Office suite</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years’ experience in clinical laboratories as a licensed Clinical Scientist or Technologist (Required). </p><br>
<p>Minimum 3 years of Phlebotomy experience in a pediatric hospital (Required)</p><br>
<p>Minimum 3 years as a Technologist in a CAP or ISO15189 laboratory (Preferred)</p><br>
<p>Minimum 2 years in GCC (Preferred)</p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Data Analysis and Interpretation L3<br>Laboratory Testing and Analysis L3<br>Sample Handling and Preparation L3<br>Regulatory Compliance L3<br>Quality Assurance and Control L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Biomedical Engineering or any related field<br><br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Camp and Community Services Officer reports to Chief Area Office (CAO) A20. Camp and Community Services Officer Supervise a team of General Service or equivalent Area Staff.<br> Responsibilities<br>Under the supervision of CAO, represents the Agency at the camp level and the surrounding community area, as required; liaises with government authorities at the local level, including municipalities, local Internal Security Forces, local Army forces, as applicable, local refugee community representatives and humanitarian organizations and NGOs during briefings and meetings to ensure effective control and continuity of services including those related to solid waste collection in the camp and the surrounding community area as well as other issues of interest to the Agency; supports approved delegation visits to the camp and the surrounding community area, including when requested by the Director of Communications or the field director, organizing and briefing donors, journalists and other stakeholders and may randomly act as interpreter in such visits if required; Supports all programmes; organizes and participates in meetings with Area Programme Officers in the assigned camp and the surrounding community area on a regular basis to discuss problems and challenges and suggest plans and possible courses of action; coordinates with key staff, including but not limited to Area Programme Officers, Heads of installations in the camp and the surrounding community area and Social Workers, as well as local community representatives and NGOs to discuss issues of mutual concern, address problems and report to CAO accordingly; intervenes to find solutions for disputes among refugees including those related to solid waste collection issues; assists in and advises on the integration of programmes and support service activities; where necessary, takes corrective measures within his/her authority as outlined by her/his supervisor; may be authorized to participate in or lead committees in the community; Acts as Security and Safety focal point for the assigned camp and surrounding community area and identifies, analyses and timely reports to CAO and Field Security and Risk Management (FSRM) staff on risks and security incidents and issues affecting UNRWA personnel and installations; ensures that the Camp and Community Services Office has an evacuation plan and has basic safety equipment in place; consults with community leaders and other identified relevant actors and/or parties about appropriate community response(s) to security incidents involving Agency personnel, assets and/or installations, including reporting such incidents to the police on behalf of UNRWA where required and ensuring measures to prevent security incidents from re-occurring; Monitors the camp's environment and the surrounding community area and identifies and timely reports to CAO on neutrality violations and protection issues affecting Palestine refugees; follows up to ensure such issues are adequately addressed by Programmes and/or other relevant Departments; in consultation with the CAO, supports and works with Protection and Neutrality (P&N) teams in gathering information, reporting protection and neutrality incidents in a timely manner, setting up meetings with beneficiaries, building relationships between the P&N teams and the community regarding protection and neutrality issues, and implementing and mainstreaming the Agency’s responses regarding protection and neutrality issues, as they arise in the assigned camp/community; Plans, directs and manages the activities of the Camp and Community Services Office and provides direct supervision to sanitation laborers and foremen at the camp level as well as guards as requested by Area Programme Officers and CAOs; ensures the implementation of Agency and Field Administrative issuances; establishes and implements monitoring and reporting mechanisms to systematically assess progress and quality of services and the achievement of results including guard force, social services; closely monitors attendance of school attendants who work inside the assigned camp and the surrounding community area and follows up on their work during school vacations; as a member of the Area Management Team, contributes to planning, operating and controlling administrative, finance, supply, distribution, transport, personnel, and building maintenance at the Area level; Responsible for effective communication within the assigned camp and surrounding community area; works with UNRWA programmes and communications department to disseminate information about relevant UNRWA programming and initiatives to residents and beneficiaries with a view to developing and executing appropriate public information interventions to increase/promote awareness, image and visibility of the Agency across the camp and surrounding community area; maintains Agency records, follows up and reports on petitions, claims and applications with beneficiaries, area office and other entities in the assigned camp and surrounding community area; maintains and updates lists of recipients of UNRWA services in the assigned camp and surrounding community; as applicable, provides eligibility and registration services to refugees living inside camp and surrounding community including collecting documents and issuing of registration cards and processes hospitalization transactions submitted by refugees; Act as Emergency Preparedness and Response focal point for the assigned camp and surrounding community area, and under the direction and supervision of CAO, manages the Agency’s emergency preparedness and response activities within the assigned camp and surrounding community area; contributes to various written outputs such as plans, concept of operations, standard operating procedures and situation reports; Performs other duties as may be assigned by the supervisor(s).<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Relating and Networking Leading and Supervising Persuading and Influencing Deciding and Initiating Action Adapting and Responding to Change Strong management and facilitation skills; Proven ability to develop and lead teams, build consensus and facilitate Change and solutions among both UNRWA and community stakeholders; Strong communication, coordination and negotiation skills; Ability to develop and maintain effective relationships and partnerships with Proven skills in applying participatory and client-focused approach; Effective planning and decision-making skills; Strong problem-solving and crisis management skills; Ability to effectively advocate and represent the interests of UNRWA with relevant stakeholders<br> Education<br>A university degree in business administration, law, development, human science or any related field.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least five years' experience in humanitarian, community or social development, preferably with UN agencies or international NGOs, is required. Proven understanding of humanitarian and political, challenges facing Palestine refugees in the field of operations, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 15 the monthly salary will start from USD 1,714.12 (Monthly Salary USD1,542.5 + Supplementary Allowance USD 167 + Special Occupational Allowance 0.30% of basic salary) Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open only to Internal candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Solid knowledge of camp conditions and refugee issues; Sound commitment to UNRWA’s Ethics and Values. Resident of the camp or neighboring area. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Additional information: N/A The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span>The Cardiology Specialist is responsible for providing expert-level care to patients with cardiovascular conditions, exercising a high degree of clinical autonomy. This role involves diagnosing and managing complex heart diseases, performing specialized procedures, interpreting diagnostic results, and implementing comprehensive treatment plans. The Cardiology Specialist is expected to supervise Assistant Specialists, and collaborate with multidisciplinary teams to ensure the delivery of high-quality cardiac care. Additionally, they will be involved in teaching, research, and continuous professional development.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span>Delivers advanced, evidence-based care for patients with a broad spectrum of cardiac conditions, including but not limited to coronary artery disease, heart failure, arrhythmia, and congenital heart disease.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Assesses, diagnoses, and manages inpatients and outpatients with cardiac symptoms independently, as well as under the guidance of senior consultants, when necessary.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Regularly performs and interprets diagnostic tests such as EKGs, echocardiograms, stress tests, and cardiac catheterization, and uses findings to guide treatment plans.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Leads daily rounds for inpatients and outpatients, coordinating patient care with other healthcare providers to ensure holistic management.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Accurately documents all relevant patient information in a clear and timely fashion in accordance with the health record keeping policy.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Oversees and performs cardiac procedures within the scope of their privileges, including catheterizations, angioplasty, pacemaker implantation, and electrophysiological studies, depending on their specialization.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Modifies treatment plans and medication regimens based on the latest diagnostic results, ensuring alignment with best practices and evidence-based medicine.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Supervises Assistant Cardiology Specialists, providing guidance in patient management, clinical procedures, and day-to-day responsibilities.</span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span>Offers mentorship to junior medical staff, ensuring their continued development in the field of cardiology.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Takes an active role in the performance evaluation and professional development of junior team members.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Participates in grand rounds, case discussions, and interdepartmental meetings, fostering collaborative care and a continuous learning environment.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Works closely with other specialists and multidisciplinary teams to provide comprehensive care to complex cardiac patients.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Maintains a good working relationship with all members of staff and promote collaboration and a team-based approach to patient care</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Effectively communicates with patients and their families regarding diagnosis, treatment options, and prognoses, ensuring understanding and shared decision-making.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Refers patients to other specialties as necessary, ensuring coordinated care across departments and also provides consultations for patients from other subspecialities.</span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><p><span><span><span><span><span>Fulfills the requirements of the Department of Health of Qatar regarding continuing medical education.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Participates in the assessment and updating of drug, medical supply and equipment needs for their specialty areas. </span></span></span></span></span></p><br>
<p><span><span><span><span><span>Performs special procedures as privileged</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Participates in scheduling and attending of hospital shifts and/or on-call services</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Actively participates in developing and implementation of the department vision, plans, rules and regulations </span></span></span></span></span></p><br>
<p><span><span><span><span><span>Assumes other administrative duties within the department or throughout the hospital as requested by the head of the department and/or medical director.</span></span></span></span></span></p><br>
<p><span><span><span><span><span>Contributes to the development of evaluation/audit processes to maintain standards within the organization.</span></span></span></span></span></p><br>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span><span><span>Advanced knowledge of cardiology clinical practices, diagnostic tools, and treatment protocols.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Strong interpersonal and leadership skills, with the ability to work within a multidisciplinary team.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Proven ability to lead clinical teams and mentor junior doctors.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>High level of proficiency in performing invasive cardiology procedures.</span></span></span></span></span></span></p><br>
<p><span><span>Demonstrated commitment to continuous professional development, research, and academic excellence.</span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span>At least 5 years of clinical experience in cardiology, including significant experience in inpatient and outpatient cardiac care, diagnostic procedures, and advanced cardiology treatments.</span></span></p><br>
<p><span><span>Minimum 1 year of experience in GCC (preferred).</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Cardiology Expertise L4<br>Diagnostic Skills L4<br>Drive Cost Optimization<br>Echocardiography L4<br>Electrocardiography (ECG) L4<br>Good Medical Practice L4<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Doctoral degree in any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><p>Technical tools and decisions</p><ul><li>Finalize, with BSC and our client Libya, all MICS Plus survey tools, CATI questionnaires, protocols and technical documentation (sample design, questionnaire drafting/revision, tabulation plans).</li><li>Support implementation of key technical decisions across all phases: sample design, CATI system preparation and testing, training, data collection, processing, quality assurance, analysis, reporting and dissemination.</li><li>Facilitate technical reviews by sampling, data-processing and household-survey experts at key stages, ensuring feedback is documented and incorporated.</li></ul><p>Fieldwork, data and analysis</p><ul><li>Support training of CATI interviewers and supervisors (call handling, respondent protocols, quality control, use of the digital data collection system).</li><li>Provide close monitoring and technical support during the initial days of each data collection round to ensure operational readiness and adherence to protocols.</li><li>Process and review incoming data with the BSC MICS Plus team timely quality checks, correction of data issues and documentation of data-quality findings.</li><li>Develop tabulation programmes, indicator tables and analysis outputs with the BSC data- processing team and our client in Libya.</li></ul><p>Coordination, reporting and archiving</p><ul><li>Provide technical and managerial support to BSC in the day-to-day running of MICS Plus, and coordination/supervisory support to the BSC data-processing and CATI data-collection teams during active data collection.</li><li>Maintain regular communication with our client in Libya and BSC; support UNICEF HQ/RO/CO MICS consultants and experts.</li><li>Support data interpretation sessions, stakeholder dissemination workshops and communication events; document lessons learned, bottlenecks and good practices.</li><li>Ensure proper archiving of all MICS Plus tools and products, and prepare a comprehensive final process report on the setup, implementation, results, challenges and recommendations for institutionalizing high-frequency data systems within BSC.</li></ul><p>Additional and cross-cutting support</p><ul><li>MICS7 Libya finalization support quality review and finalization of the survey report and prepare GIS-based outputs (maps and geospatial visualizations of key indicators).</li><li>MODA / multidimensional child poverty provide coordination and support to the MODA consultant conducting the analysis (using MICS7 and, where relevant, MICS Plus data): facilitate access to datasets/documentation, coordinate between BSC, UNICEF Libya and the MODA consultant, and support review and finalization of outputs.</li><li>Programme monitoring follow up with our client in Libya sections and partners on results reportin in eTools (incl. PCA/partnership progress) and support data collection from sections/partners via ActivityInfo (form design/adjustment, data-quality checks, consolidation).</li><li>Other monitoring tasks as required by the PME Section (field-monitoring support, dataconsolidation, dashboards)</li></ul><p>Project reporting</p><p>Reports to our client's Libya Country Office (PME Section), collaborating with the our clients Regional Office and HQ MICS teams and with BSC focal persons. Regular implementation updates to our client in Libya, with increased frequency during data collection, data processing and reporting.</p><p>Stage deliverables submitted per the delivery schedule</p><ul><li>Comprehensive final process report and full documentation archive at the end of the assignment.</li><li>MICS7 Libya final report and GIS outputs finalized.</li><li>MODA coordination and support provided; MODA outputs reviewed and finalized with the MODA consultant.</li><li>Ongoing programme monitoring support eTools reporting follow-up and ActivityInfo data collection/consolidation (within the overall fee).</li></ul><p>Key competencies</p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li></ul><p>Team management</p><p>Provides coordination and supervisory support to the BSC MICS Plus team (data-processing team and CATI data-collection team), particularly during active data collection. This is a technical coordination role, not a our clients line-management position.</p><p>Further information</p><p>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys. Experience in data analysis, tabulation, survey reporting or dashboard preparation. Experience coordinating with government counterparts, vendors or technical teams. Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset). Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li><li>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys.</li><li>Experience in data analysis, tabulation, survey reporting or dashboard preparation.</li><li>Experience coordinating with government counterparts, vendors or technical teams.</li><li>Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset).</li><li>Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>T</span><span>erms of </span><span>R</span><span>eference</span><span> – </span></span><span>Specialist Contractor</span></p><br><br><p><span>Document owner</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Document author</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Current version</span></p><br><br><p><span>V1</span></p><br><br><p><span>Issue date</span></p><br><br><p><span>29/04/2026</span></p><br><br><p><span>Project reference</span></p><br><br><p><span>NFE Libya – Youth Connect Programme </span></p><br><br><p><span>File location</span></p><br><br><br><br><p><span>Consultancy role title: </span><span>Lead Master Facilitator and Lead Mentor</span></p><br><br><p><span>Location: </span><span>Libya.</span></p><br><br><p><span>Apply by: </span></p><br><br><ul><li><p><span>Call launch date: 28/06/2026</span></p><br><br></li></ul><br><ul><li><p><span>Application deadline: 13/07/2026 </span></p><br><br></li></ul><br><ol><li><p><span>Overview of the British Council</span></p><br><br></li></ol><br><p><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></p><br><br><p><span>We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence, and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle.</span></p><br><br><p><span>We work directly with individuals to help them gain the skills, confidence, and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></p><br><br><p><span>We work with governments and our partners in the education, English language, and cultural sectors, in the UK and globally. Working together we make a bigger difference, creating benefit for millions of people all over the world.</span></p><br><br><p><span>We work with people in over 200 countries and territories and are on the ground in more than 100 countries.</span></p><br><br><ol><li><p><span><span>Background</span><span> and context</span><span> about </span><span>Youth Connect Programme</span></span></p><br><br></li></ol><br><p><span>Youth Connect is a nine-month programme funded by the British Council that focuses on youth skills development and community-led change. The programme supports young people aged 18–35 to identify challenges within their local contexts, conduct research, engage with peers and stakeholders, and collaboratively define priorities and solutions. Through workshops, dialogue sessions, mentoring, and collective action, young people are equipped with leadership, decision-making, and civic engagement skills that enable them to actively contribute to their communities. At the same time, the programme works to strengthen confidence among young people that positive change is possible, while encouraging greater recognition among stakeholders of the value of meaningful youth participation in community and decision-making processes.</span></p><br><br><p><span>Youth Connect is delivered in partnership with civil society organisations and national entities to ensure strong local ownership, sustainability, and measurable impact. The programme aims to strengthen the capacity of local partners to design and deliver effective, inclusive, community-based youth programmes through training, mentorship, and continuous support. It promotes inclusive youth participation, ensuring equitable access for diverse groups, including those facing additional barriers to engagement. Through Collective Action Projects (CAPs), young people work alongside CSOs and local stakeholders to design and implement practical solutions to local challenges, while stronger youth networks and alumni engagement help sustain learning, leadership, and collaboration beyond the programme cycle. By fostering trust and stronger collaboration between youth, civil society, local authorities, and community actors, Youth Connect contributes to a more inclusive and enabling environment for civic participation and long-term community development.</span></p><br><br><ol><li><p><span><span>About the role of the </span><span>Lead Master Facilitator and Lead Mentor</span></span></p><br><br></li></ol><br><p><span>The Lead Master Facilitator and Lead Mentor will provide technical leadership, mentoring, and quality assurance across the Youth Connect programme, supporting local partner CSOs, facilitators, and mentors in delivering high-quality youth learning journeys.</span></p><br><br><p><span>The role includes supporting the design and delivery of key programme activities across the full Youth Connect cycle. The consultant will strengthen partner capacity through mentoring, coaching, regular feedback, and technical guidance, while ensuring delivery aligns with Youth Connect methodology, safeguarding, inclusion, and quality standards. The role also supports programme monitoring, reporting, national trainings, Communities of Practice (CoPs), stakeholder engagement, and stronger connections between young people and local actors.</span></p><br><br><p><span>Given the presence of youth cohorts across Libya’s East, West, and South regions, the role may require domestic travel to support delivery and partner mentoring across multiple locations.</span></p><br><br><p><span>The consultant will report to the Head of NFE Libya and work closely with the British Council NFE team, local partner CSOs, facilitators, mentors, and the wider regional Youth Connect network.</span></p><br><br><p><span>3.1 Key responsibilities: </span></p><br><br><p><span>Facilitation, Mentorship & Coaching </span></p><br><br><ul><li><p><span>Train, mentor, and provide ongoing support to the programme network of facilitators, trainers, local partners, and youth participants throughout the programme, including regular feedback and improvement plans to strengthen delivery quality.</span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitate and monitor training and mentoring sessions with local partner facilitators to provide mentorship to mentors and/or participants and to ensure consistent delivery, quality standards, and alignment with the Youth Connect methodology.</span></p><br><br></li></ul><br><ul><li><p><span>Provide expert insights and best practices to strengthen the overall programme impact throughout the learning journey.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure seamless communication between facilitators, local partners, and the British Council team.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure effective attendance and participation in national and regional partners’ meetings and CoPs, sharing Libya’s updates and best practices with UK consultants and regional Master Facilitators. </span></p><br><br></li></ul><br><ul><li><p><span>Promote inclusive leadership throughout programme delivery by mentoring facilitators, local partners, and young people, reinforcing workshop learning and key messages, and ensuring the active inclusion and participation of young women, marginalised groups, and vulnerable youth across all activities.</span></p><br><br></li></ul><br><p><span>Supporting Programme Implementation </span></p><br><br><ul><li><p><span>Review and provide feedback on training agendas, programme technical documents, and plans to align with programme objectives, learning needs, and toolkits. </span></p><br><br></li></ul><br><ul><li><p><span>Arrange regular check-ins with local partners and facilitators and attend country-level meetings to review, track progress, provide feedback and discuss upcoming plans. </span></p><br><br></li></ul><br><ul><li><p><span>Support the project team in programme implementation and monitoring and provide guidance to local partners in delivering key activities across multiple locations, including onboarding, training workshops, collective decision-making events, research, design workshops, and Look Back Move Forward sessions, through clear briefings and delivery support.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure local partners utilize available toolkits and guidelines to maintain quality standards. </span></p><br><br></li></ul><br><ul><li><p><span>Lead technical programme delivery, including national trainings for local partners, facilitators and mentors. </span></p><br><br></li></ul><br><ul><li><p><span>Review and approve proposals and CAP applications with the British Council’s Regional MENA Director for Non-Formal Education. </span></p><br><br></li></ul><br><ul><li><p><span>Conduct interviews, evaluations, and support the selection process for facilitators and local partner CSOs (if required). </span></p><br><br></li></ul><br><ul><li><p><span>Support the delivery of the Youth Thriving Measure (YTM). Coach local partners and facilitators on how to effectively brief programme participants on YTM content and expectations.</span></p><br><br></li></ul><br><ul><li><p><span>Support the British Council NFE team in the planning, management, and delivery of national events, workshops, and training sessions across programme activities, as required.</span></p><br><br></li></ul><br><ul><li><p><span>Support and advise local partner CSOs and mentors in building strong connections between the programme, young people, and key local stakeholders, including government bodies, civil society organisations, and community leaders, to strengthen the impact of young people’s CAPs through collaboration, knowledge sharing, and network support.</span></p><br><br></li></ul><br><p><span>Strengthening Partner Capacity </span></p><br><br><ul><li><p><span>Coordinate, mentor, and coach local partners to ensure consistent and effective execution of the learning journey. </span></p><br><br></li></ul><br><ul><li><p><span>Facilitate discussions including lead and deliver national Community of Practice (CoP) Libya and reflection sessions at the country level to track progress and address challenges. </span></p><br><br></li></ul><br><ul><li><p><span>Identify areas where partners/Facilitators or mentors need additional training or support and provide it. </span></p><br><br></li></ul><br><p><span>Training Material Development </span></p><br><br><ul><li><p><span>Adapt or develop training materials and toolkits, as required. </span></p><br><br></li></ul><br><ul><li><p><span>Develop necessary templates (e.g., presentations, workshop checklists, etc.). </span></p><br><br></li></ul><br><ul><li><p><span>Ensure all materials meet branding requirements and include presentations, activity plans, and facilitation guidelines. And local partner and facilitators briefed and inducted on it.</span></p><br><br></li></ul><br><p><span>Reporting, Monitoring, and Communications </span></p><br><br><ul><li><p><span>Consolidate quarterly reporting by integrating feedback from partners and facilitators, documenting programme activities, evidence, lessons learned, best practices, and emerging stories from delivery, while providing regular progress updates and key observations to the programme management team.</span></p><br><br></li></ul><br><ul><li><p><span>Attend local partner activities, where feasible, to monitor the quality of implementation and strengthen partner capacity and delivery where needed. </span></p><br><br></li></ul><br><ul><li><p><span>Contribute to quarterly donor progress reports, as required.</span></p><br><br></li></ul><br><p><span>Regional Collaboration:</span></p><br><br><ul><li><p><span>Engage in a regional Youth Connect mentors' network to facilitate the sharing of learning and strategies on how to achieve greater impact, while providing updates and lessons learned from the Libya delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Collaborate and assist with assigned regional tasks as required by the regional team.</span></p><br><br></li></ul><br><p><span>Assignment Deliverables and Estimated Consultancy Days</span></p><br><br><p><span>Deliverable</span></p><br><br><p><span>Timeline</span></p><br><br><p><span>Expected available days</span></p><br><br><p><span>Lead Master Facilitator and Lead Mentor - Youth Connect Component Delivery</span></p><br><br><p><span>July 2026 – April 2027</span></p><br><br><p><span>100 – 135 </span></p><br><br><p><span>(Varies depending on delivery location, beneficiary profile, programme phase, and the capacity of local partners.)</span></p><br><br><ul><li><p><span>Ongoing facilitation, mentoring, and technical support provided to facilitators, trainers, local partners, mentors, and youth participants throughout the full Youth Connect learning journey, including regular check-ins, weekly follow-up meetings, coaching sessions, feedback, and improvement plans to strengthen delivery quality and consistency. </span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitation, monitoring, and quality assurance of key programme activities across onboarding events, training workshops, youth research stages, mentoring sessions across all youth groups, youth presentations, Collective Decision-Making Events (CDMEs), design workshops, Look Back Move Forward (LBMF) sessions, and Collective Action Project (CAP) implementation across multiple locations. </span></p><br><br></li></ul><br><p><span>July 26 – Mar 27</span></p><br><br><p><span> Estimated (40 – 55) days </span></p><br><br><p><span>Delivery of national trainings, workshops, and technical briefings for local partners, facilitators, and mentors, including induction on programme toolkits, facilitation guidelines (Including travel days)</span></p><br><br><p><span>Jul– Nov 26</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Technical leadership provided for programme delivery through the review of training agendas, project documents, action plans, proposals, CAP applications, and programme technical documents, ensuring alignment with Youth Connect methodology, safeguarding, inclusion, and programme quality standards. </span></p><br><br><p><span>July 26 – Feb 27</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Oversight and Coordination of Key Programme Activities (including the travel days)</span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Strengthening of local partner capacity through mentoring, coaching, reflection sessions, and delivery of national Communities of Practice (CoPs), ensuring partners and facilitators are equipped to deliver effective, inclusive, and youth-centred programming. </span></p><br><br><p><span>Jul 26– Feb 27</span></p><br><br><p><span>Estimated (8 – 12) days</span></p><br><br><p><span>Reviewing and Approval of Proposals and CAP Applications with Regional Leadership</span></p><br><br><p><span>Oct – Nov 26</span></p><br><br><p><span>Estimated (9 – 13) days</span></p><br><br><p><span>Support for facilitator and local partner recruitment processes, including interviews, evaluations, selection processes, and recommendations where required. </span></p><br><br><p><span>As needed (July– Feb 26)</span></p><br><br><p><span>Estimated 3 days</span></p><br><br><p><span>Development, adaptation, and review of training materials, presentations, workshop checklists, templates, facilitation guides, and toolkits, ensuring all resources meet British Council branding and quality standards and are effectively communicated to delivery partners. </span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Monitoring visits and attendance at local partner activities to assess implementation quality, provide delivery support, strengthen partner performance, and capture evidence, lessons learned, and best practices from programme delivery. </span></p><br><br><p><span>July 26- Feb 27</span></p><br><br><p><span>Estimated 6 days</span></p><br><br><p><span>Monitoring, Reporting and Documentation</span></p><br><br><p><span>Quarterly (Sep 26, Dec 26, Mar/April 27)</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Active participation in regional Youth Connect mentor networks, national and regional partner meetings, and assigned regional tasks, contributing learning, best practices, and programme updates from Libya to strengthen wider regional delivery.</span></p><br><br><br><p><span>Estimated 5 days</span></p><br><br><ol><li><p><span>Fee & expenses</span></p><br><br></li></ol><br><p><span>Please provide Price quotation in (Annex3) Pricing Approach </span></p><br><br><p><span>4.1 Important Note:</span><span> The British Council has an internal daily rate limit. If the selected bidder/consultant proposes a rate exceeding this limit, they will be required to adjust it to align with our internal ceiling rate. Failure to do so will result in disqualification, and we will proceed with the next highest-ranked applicant/consultant.</span></p><br><br><br><p><span>The quotation must remain open for acceptance by the British Council for a minimum of sixty days from the date that it is issued to the British Council in response to the requirement. </span></p><br><br><br><p><span>This role is a daily-rate consultancy contract. Travel expenses will be covered separately. </span></p><br><br><br><p><span>4.2 Working conditions & consultancy details:</span></p><br><br><ul><li><p><span>The consultant(s) will work from Libya, with intermittent travel to programme locations. </span></p><br><br></li></ul><br><ul><li><p><span>Flexibility to work occasional evenings and weekends to meet programme-related requirements. </span></p><br><br></li></ul><br><ul><li><p><span>Assignment Period:</span><span>between July 2026 and July 2027, with the number of days per month varying based on delivery phase requirements.</span></p><br><br></li></ul><br><ol><li><p><span><span>Qualifications and </span><span>experience </span><span>required.</span></span></p><br><br></li></ol><br><p><span>5.1 Essential Qualifications and Experience:</span></p><br><br><ul><li><p><span>Minimum of 5 years’ experience designing and delivering training, facilitation, and capacity-building programmes for civil society organisations (CSOs), youth engagement, and community development initiatives across Libya.</span></p><br><br></li></ul><br><ul><li><p><span>Training of Trainers (ToT) certification or diploma from an accredited institution, with a minimum of 5 years of strong practical experience in facilitation, mentoring, coaching, and supporting trainers, facilitators, and local partners. </span></p><br><br></li></ul><br><ul><li><p><span>Strong understanding of civil society organisations and the wider operating context in Libya, with proven experience working across the East, West, and South regions, including local context analysis, stakeholder engagement, regional differences, access challenges, and adaptive programme delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Proven experience in leading participatory training, mentoring, and facilitation within Youth Connect or similar youth development programmes, including work with vulnerable and marginalised groups.</span></p><br><br></li></ul><br><ul><li><p><span>Experience designing facilitator guides, training materials, and programme adaptation tools to support consistent delivery across multiple locations.</span></p><br><br></li></ul><br><ul><li><p><span>Experience in monitoring, evaluation, learning (MEL), reporting, and programme quality assurance, with the ability to support evidence-based delivery and learning.</span></p><br><br></li></ul><br><ul><li><p><span>Strong experience and practical expertise in inclusion and supporting the meaningful participation of women, marginalised youth, and vulnerable groups. </span></p><br><br></li></ul><br><ul><li><p><span>Strong knowledge of conflict-sensitive programming, youth-centred approaches, and participatory community development methodologies.</span></p><br><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span>Toprovide nutritional care to inpatients and outpatients through the process of assessment, planning, implementation, and monitoring. </span></span></p><br>
<p><span><span>To <span>sustain a safe, effective, efficient, patient-centered service by</span> u<span>sing quality management principles</span>. To assist in the supervision and training of Dietitians I and participate in the development of protocols and patient education materials related to nutrition.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span>Responsible for the dietetic care of specific acute or critical care floors and clinics, representing specialized clinical nutrition expertise.</span></span></p><br>
<p><span><span><span>Applies clinical nutrition and medical nutrition therapy principles and models to client-centered care across the lifespan (*includes etiology, pathophysiology, and pharmacology elements).</span></span></span></p><br>
<p><span><span><span>Uses evidence-based nutrition knowledge and dietetic expertise, reasoning, and judgment to optimize nutrition, health, and well-being.</span></span></span></p><br>
<p><span><span><span>Assesses, plans, implements, monitors, evaluates and adapts food service systems to meet patient and stakeholder needs.</span></span></span></p><br>
<p><span><span><span>Analyses assessment data to identify nutrition diagnoses, prioritize problems and formulate goals in collaboration with patients.</span></span></span></p><br>
<p><span><span><span>Develops, implements, monitors, evaluates and adapts client-centered nutrition care plans based on assessment data and clinical reasoning.</span></span></span></p><br>
<p><span><span>Uses appropriate dietary assessment methods to assess food and nutrient intakes of patients.</span></span></p><br>
<p><span><span>Assesses the patient’s nutritional status through interviews with the patient and/or significant others (including obtaining and evaluating diet history as appropriate), and review of the medical record and laboratory values.</span></span></p><br>
<p><span><span><span>Recommends, monitors, and evaluates Special Foods (oral, enteral, and parenteral products) and approved nutrition-related medicines to optimize nutritional status.</span></span></span></p><br>
<p><span><span>Provides day-to-day clinical support to enteral and parenteral nutrition (PN) patients. </span></span></p><br>
<p><span><span>Recommends modification of nutritional intake/orders to physicians as appropriate.</span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span>Monitors patient tolerance to modified diets and supplements, adjusts food provided as appropriate, and provides follow-up care as appropriate.</span></span></p><br>
<p><span><span>Provides diet and nutrition counseling to patients and family members, and/or significant others as appropriate.</span></span></p><br>
<p><span><span>Supervises patient meals on a random basis and updates patient menus.</span></span></p><br>
<p><span><span>Documents all aspects of nutritional care in the medical chart in a timely fashion following established protocols and standards of care.</span></span></p><br>
<p><span><span>Collects and maintains a record of workload measurement data and clinical statistics on an ongoing basis.</span></span></p><br>
<p><span><span>Establishes and maintains professional relationships that are characterized by trust, respect, empathy, and cultural safety.</span></span></p><br>
<p><span><span>Develops rapport and maintains lines of communication with patients, medical staff: nursing personnel, and Food Service staff.</span></span></p><br>
<p><span><span>Communicates with patients at an appropriate health and food literacy level to support informed decisions.</span></span></p><br>
<p><span><span>Assists in the development, implementation and evaluation of protocols and procedures to ensure quality nutritional care for inpatients and outpatients.</span></span></p><br>
<p><span><span>Assists in the development of <span>procedures, programs, reference manuals, and complete monitoring and evaluations.</span></span></span></p><br>
<p><span><span>Contributes to the Quality Improvement and computer system. </span></span></p><br>
<p><span><span>Develops and implements written teaching tools for patient education. </span></span></p><br>
<p><span><span>Develops and provides nutritional presentations to inpatients, outpatients, medical staff: multidisciplinary allied health professionals and community groups as requested.</span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span>Certification from local license body.</span></span></p><br>
<p><span><span><span>Ability to effectively communicate medical information, test results, diagnoses, and/or proposed treatment in a manner easily understood by the patient.</span></span></span></p><br>
<p><span><span><span>Specialized knowledge of clinical nutrition theory and practice.</span></span></span></p><br>
<p><span><span><span>Knowledge of equipment used for nutritional assessments.</span></span></span></p><br>
<p><span><span><span>Ability to draw conclusions and make recommendations based on assessments, research data, and findings. </span></span></span></p><br>
<p><span><span><span>Ability to develop and deliver presentations.</span></span></span></p><br>
<p><span><span><span>Ability to learn and use software for dietary analysis.</span></span></span></p><br>
<p><span><span><span>Skill in developing procedures, programs, and reference materials.</span></span></span></p><br>
<p><span><span>Skill in monitoring and evaluation.</span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span><span><span><span>5 years of Total Experience</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>5 years of specialized experience (Inpatient: acute care and o</span></span></span></span></span></span><span>utpatient services, </span><span><span><span>Diabetes, Cardiac bariatric, gastroenterology, </span></span></span><span>Nutritional Support including oral and enteral, critical care pediatrics, and adult care)</span></p><br>
<p><span>3 years in GCC preferred</span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Diagnostic Skills L3<br>Evidence-Based Practice L3<br>Patient Care Planning L3<br>Medication Counseling and Patient Education L3<br>Nutrition and Weight Management L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Dietetics or any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To responsible all electrical activities related to installation, testing and commissioning of electrical equipment like distribution boards, modification in electrical Motor Control centers and power distribution panels etc. </p>
<p> </p>
<ul>
<li>Cable Tray/Electrical Piping works</li>
<li>Cable Glanding, JB Termination, Conduit Work, Panel Work.</li>
<li>Cable Dressing, Cable Meggering, Motor Connection.</li>
<li>Wiring Motor Termination, Emergency Fire Alarm Wiring.</li>
<li>Motor Star Delta Connection, Cable Pulling, Panel Erection, Cable Lying.</li>
<li>Light Fitting, Meager Checking, Junction Box, Control Panel, MCC Gear Box PDB.</li>
<li>Circuit Breaker, Local Control Panel.</li>
<li>LT, TT, FT, PT, PDT, LDI, TE Connection, Control Valve, MOV, PSL, PSH, HPST, PST, ESDV, VT, HS Burner, Loop Testing, Instrument Installation Testing & Commissioning.</li>
<li>All Related Industrial Electrical & Instrumentation Works Etc.</li>
</ul>
<p> </p>
<p> </p>
<p> </p>
<p> </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul>
<li>All they must have an experience in the Oil and Gas, refinery project</li>
<li>ITI/Diploma in Electrical</li>
<li>Good knowledge in English</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span>The Allied Health Manager will be responsible for the strategic planning, coordination, and delivery of allied health services, ensuring the highest standards of patient care and operational efficiency. This role requires a strong leader with excellent communication skills, clinical expertise, and a commitment to promoting a collaborative and patient-centered approach.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span><span>Leadership and Team Management: Provide leadership and direction to a diverse team of allied health professionals, including physiotherapists, occupational therapists, speech pathologists, dietitians, and social workers. Foster a positive work environment, promote teamwork, and support professional development through coaching, mentoring, and training.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Operational Management: Oversee the daily operations of allied health services, including scheduling, resource allocation, and workflow management. Ensure appropriate staffing levels and skill mix to meet patient care demands and optimize service delivery.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Service Delivery: Ensure the delivery of high-quality, patient-centered allied health services. Develop and implement clinical policies, procedures, and protocols in line with evidence-based practices and organizational standards.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Quality Improvement: Lead quality improvement initiatives to enhance patient outcomes and service efficiency. Monitor key performance indicators (KPIs), clinical outcomes, and patient satisfaction, and implement corrective actions as needed.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Budget and Resource Management: Develop and manage the allied health budget, including forecasting, monitoring expenses, and identifying opportunities for cost savings. Ensure the efficient use of resources while maintaining high standards of care.</span></span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Compliance and Accreditation: Ensure compliance with all relevant regulatory requirements, industry standards, and accreditation guidelines. Maintain accurate documentation and records and prepare reports for regulatory and accreditation bodies as required.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Interdisciplinary Collaboration: Collaborate with medical, nursing, and administrative teams to promote integrated, multidisciplinary care. Participate in case reviews, clinical meetings, and strategic planning sessions to ensure comprehensive patient care.</span></span></span></span></span></span></p><br>
<p><span><span><span>Patient and Community Engagement: Engage with patients, families, and community stakeholders to promote awareness and understanding of allied health services. Develop and implement community outreach programs to support health promotion and disease prevention initiatives.</span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong leadership and team management skills, with a demonstrated ability to lead multidisciplinary teams.</span></span></span></span></p><br>
<p><span><span><span><span>Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.</span></span></span></span></p><br>
<p><span><span><span><span>Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.</span></span></span></span></p><br>
<p><span><span><span><span>Knowledge of healthcare industry standards, regulations, and best practices.</span></span></span></span></p><br>
<p><span><span><span><span>Proficiency in Microsoft Office Suite and healthcare management software.</span></span></span></span></p><br>
<p><span><span><span>Familiarity with healthcare accreditation and compliance standards.</span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>Minimum of 5 years of clinical experience in an allied health profession, with at least 2 years in a leadership or management role in the healthcare sector.</span></span></span></p><br>
<p><span><span><span>Minimum 3 year in GCC (preferred)</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Clinical Operations and Processes L4<br>Electronic Health Records (EHR) and Health Information Systems L4<br>Healthcare Operations Management L4<br>Leadership<br>Project Management L4<br>Provide Direction<br>Quality<br>Quality Assurance and Compliance L4<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit Project reporting Protection Officer (Mig Returns & Reintg), P3</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (PXD), the Protection Assistant (Assessment and Referrals) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To responsible all electrical activities related to installation, testing and commissioning of electrical equipment like distribution boards, modification in electrical Motor Control centers and power distribution panels etc.</p><p>Cable Tray/Electrical Piping works Cable Glanding, JB Termination, Conduit Work, Panel Work. Cable Dressing, Cable Meggering, Motor Connection. Wiring Motor Termination, Emergency Fire Alarm Wiring. Motor Star Delta Connection, Cable Pulling, Panel Erection, Cable Lying. Light Fitting, Meager Checking, Junction Box, Control Panel, MCC Gear Box PDB. Circuit Breaker, Local Control Panel. LT, TT, FT, PT, PDT, LDI, TE Connection, Control Valve, MOV, PSL, PSH, HPST, PST, ESDV, VT, HS Burner, Loop Testing, Instrument Installation Testing & Commissioning. All Related Industrial Electrical & Instrumentation Works Etc.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>All they must have an experience in the Oil and Gas, refinery project ITI/Diploma in Electrical Good knowledge in English</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Description:</b></p><p>Install, inspect, maintain, and repair elevators, escalators, and moving walkways to ensure their safe and reliable operation.</p><p>Perform preventive and corrective maintenance while ensuring compliance with safety regulations and manufacturer standards.</p><p><b>Knowledge & Qualification:</b></p><p>Diploma/ITI in Electrical, Mechanical, or Electromechanical Engineering with experience in elevator and escalator maintenance</p><p><b>Role & Responsibilities:</b></p><p>Perform routine inspection, servicing, and preventive maintenance of elevators and escalators.</p><p>Diagnose and rectify mechanical, electrical, and control system faults to minimize equipment downtime.</p><p>Repair or replace defective components, including motors, controllers, sensors, brakes, and door mechanisms.</p><p>Conduct functional and safety tests to ensure compliance with operational and statutory requirements.</p><p>Maintain maintenance records, respond to breakdown calls, and adhere to all HSE and company safety procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma/ITI in Electrical, Mechanical, or Electromechanical Engineering with experience in elevator and escalator maintenance</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides. </p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure that a positive patient experience is well maintained in the area.</p><br>
<p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br>
<p>Interact directly with patients, families, visitors, and staff daily. </p><br>
<p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br>
<p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br>
<p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty </p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br>
<p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br>
<p>Assist the Director in establishing value generating business partnerships.</p><br>
<p>Oversee the day-to-day partner operations to ensure a fruitful partner experience </p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong Knowledge of the Healthcare industry</p><br>
<p>Ability to analyze data in an accurate and time-efficient manner</p><br>
<p>Understanding of confidentiality and safeguarding procedures</p><br>
<p>Excellent customer service and the ability to communicate efficiently</p><br>
<p>Interested in skills training and development</p><br>
<p>Good at problem-solving and multitasking </p><br>
<p>Professional, flexible, and positive</p><br>
<p>Willingness to work as part of a team</p><br>
<p>Ability to work autonomously</p><br>
<p>Ability to work to a very high standard</p><br>
<p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role </p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years of experience (required)</p><br>
<p>Experience work in healthcare facility (preferred)</p><br>
<p>Minimum 2 years in GCC (preferred) </p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Libya continues to face a significant challenge regarding missing persons resulting from decades of political repression, armed conflict, and instability. Thousands of individuals remain missing,leaving families without information regarding the fate or whereabouts of their loved ones.Families often experience severe psychological distress while facing legal, administrative, and institutional barriers when attempting to access justice, truth, and reparations. In response, Our client and UNSMIL are implementing the joint programme Addressing the File of Missing Persons in Libya. The programme seeks to strengthen institutional responses to missing persons while improving support to families through psychosocial services, legal aid, and improved access to justice mechanisms.In line with the United Nations people-centered and victim-centered approach to transitional justice, the programme prioritizes inclusive participation, gender-responsiveness, and conflict- sensitive engagement with families, while ensuring confidentiality, informed consent, and do no harm practices in all interactions.As part of this programme, Our client is supporting the establishment of referral systems linking families of missing persons with legal aid and mental health and psychosocial support (MHPSS) providers in selected locations, including Tarhuna and Tawergha, while also facilitating engagement with families in Derna. The programme will also organize family forums and capacity- building activities aimed at strengthening families ability to engage with relevant institutions, advocate for their rights, and access available services. To support these activities, Our client seeks to recruit an expert to facilitate dialogue with families of missing persons, support selected workshops, and act as a liaison between families and service providers involved in the referral system. The consultant will act strictly as a facilitator and liaison, and will not provide legal advice, psychosocial support, or case management. Their role is limited to facilitating dialogue,documenting outcomes, and supporting communication between families and service providers.</p> <p>The objective of this assignment is to facilitate safe, inclusive, and trauma-sensitive dialogue processes with families of missing persons and support the implementation of referral systems linking families with legal aid and psychosocial support providers. The facilitator will ensure that meetings and forums are conducted in a participatory, inclusive, and trauma-sensitive manner, while also supporting communication between families and programme partners.</p>
<p>Under the supervision of our client Rule of Law Project Manager and the Transitional Justice Specialist, and in coordination with programme partners, the consultant will undertake the following tasks:</p> <p>A. Facilitation of Family Forums</p> <p>Facilitate four (4) family forums with families of missing persons:</p> <p> Two (2) one-day forums in Tarhuna</p> <p> Two (2) one-day forums in Tawergha</p> <p>The forums will aim to:</p> <p> Provide a safe space for families to share experiences and concerns</p> <p> Identify key barriers to accessing justice, truth, and support services</p> <p> Support dialogue between families and stakeholders involved in the missing persons file</p> <p> Raise awareness about the referral system (legal aid and MHPSS)</p> <p> Collect feedback and recommendations to strengthen programme activities</p> <p>The facilitator will apply trauma-sensitive facilitation techniques and ensure inclusive participation.</p> <p>B. Facilitation of capacity-building activities</p> <p>The facilitator will facilitate interactive discussions during one capacity-building workshop in Tunis.</p> <p>She/he will support active and safe participatory group discussions and ensure engagement of families and participants on memorialization and truth-telling.</p> <p>The facilitator will not act as a technical trainer. Instead, he/she will support participatory processes, trauma-sensitive group work, and inclusive engagement throughout the workshops.</p> <p>The facilitator will produce (i) a brief facilitation note (approach, agenda flow, participation dynamics), and (ii) an anonymized summary of key discussion points and participant recommendations.</p> <p>C. Facilitation of meeting with families from Derna in Tunis</p> <p>The facilitator will facilitate one (01) meeting with families of missing persons from Derna, in cooperation with the Derna Assessment Expert and MHPSS Expert, aimed at identifying priority</p> <p>needs of families; strengthening trust between families and programme stakeholders; and supporting families engagement with referral services</p> <p>D. Liaison support for referral system</p> <p>The facilitator will support communication between families of missing persons and service providers by:</p> <p> Acting as a facilitator and liaison between families and legal aid / MHPSS providers.</p> <p> Supporting families in understanding available services and how to access them.</p> <p> Supporting coordination with CSOs hosting the referral system.</p> <p> Providing feedback to our client on issues encountered by families.</p> <p>The consultant will not provide legal or psychosocial services directly. The consultant will apply do no harm, conflict sensitive, and trauma sensitive facilitation approaches in all engagements with families of missing persons.</p> <p><br></p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><ul><li>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</li><li>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</li><li>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</li><li>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</li><li>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</li><li>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</li><li>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</li><li>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</li><li>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</li><li>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</li><li>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</li><li>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</li><li>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</li></ul><p>Project reporting</p><p>Protection Officer (Mig Returns & Reintg), P3</p><p>Key competencies</p><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>CORE COMPETENCIES - Behavioural indicators Level 1:</p><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Team management</p><p>This position does not have team management responsibilities</p><p>Further information</p><ul><li>At least an intermediate level of MS office skills;</li><li>Good organizational skills;</li><li>Good communication skills</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least an intermediate level of MS office skills;</li><li>Good organizational skills;</li><li>Good communication skills</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span>The Allied Health Manager will be responsible for the strategic planning, coordination, and delivery of allied health services, ensuring the highest standards of patient care and operational efficiency. This role requires a strong leader with excellent communication skills, clinical expertise, and a commitment to promoting a collaborative and patient-centered approach.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span><span>Leadership and Team Management: Provide leadership and direction to a diverse team of allied health professionals, including physiotherapists, occupational therapists, speech pathologists, dietitians, and social workers. Foster a positive work environment, promote teamwork, and support professional development through coaching, mentoring, and training.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Operational Management: Oversee the daily operations of allied health services, including scheduling, resource allocation, and workflow management. Ensure appropriate staffing levels and skill mix to meet patient care demands and optimize service delivery.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Service Delivery: Ensure the delivery of high-quality, patient-centered allied health services. Develop and implement clinical policies, procedures, and protocols in line with evidence-based practices and organizational standards.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Quality Improvement: Lead quality improvement initiatives to enhance patient outcomes and service efficiency. Monitor key performance indicators (KPIs), clinical outcomes, and patient satisfaction, and implement corrective actions as needed.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Budget and Resource Management: Develop and manage the allied health budget, including forecasting, monitoring expenses, and identifying opportunities for cost savings. Ensure the efficient use of resources while maintaining high standards of care.</span></span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Compliance and Accreditation: Ensure compliance with all relevant regulatory requirements, industry standards, and accreditation guidelines. Maintain accurate documentation and records and prepare reports for regulatory and accreditation bodies as required.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Interdisciplinary Collaboration: Collaborate with medical, nursing, and administrative teams to promote integrated, multidisciplinary care. Participate in case reviews, clinical meetings, and strategic planning sessions to ensure comprehensive patient care.</span></span></span></span></span></span></p><br>
<p><span><span><span>Patient and Community Engagement: Engage with patients, families, and community stakeholders to promote awareness and understanding of allied health services. Develop and implement community outreach programs to support health promotion and disease prevention initiatives.</span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong leadership and team management skills, with a demonstrated ability to lead multidisciplinary teams.</span></span></span></span></p><br>
<p><span><span><span><span>Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.</span></span></span></span></p><br>
<p><span><span><span><span>Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.</span></span></span></span></p><br>
<p><span><span><span><span>Knowledge of healthcare industry standards, regulations, and best practices.</span></span></span></span></p><br>
<p><span><span><span><span>Proficiency in Microsoft Office Suite and healthcare management software.</span></span></span></span></p><br>
<p><span><span><span>Familiarity with healthcare accreditation and compliance standards.</span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>Minimum of 5 years of clinical experience in an allied health profession, with at least 2 years in a leadership or management role in the healthcare sector.</span></span></span></p><br>
<p><span><span><span>Minimum 3 year in GCC (preferred)</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Clinical Operations and Processes L4<br>Electronic Health Records (EHR) and Health Information Systems L4<br>Healthcare Operations Management L4<br>Leadership<br>Project Management L4<br>Provide Direction<br>Quality<br>Quality Assurance and Compliance L4<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Established in 1951, Our client is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non- governmental partners. Our client is dedicated to promoting humane and orderly migration for the benefit of all. </p>
Role objectives<br><ol> <li> <p>Protection monitoring: Coordinate and implement protection analysis activities, conduct monitoring visits to detention centers, gathering points, and disembarkation sites, and prepare assessment reports.</p> </li> <li> <p>Field support: Provide logistical and administrative support for field visits, coordination meetings, and follow-up actions; ensure accurate data collection using available tools. </p> </li> <li> <p>Community engagement: Provide support for AAP-related events, campaigns, training, consultations, and promote engagement to community meetings, focus groups, and/or outreach activities. </p> </li> <li> <p>Beneficiary support: Provide information on available services and refer beneficiaries to appropriate IOM units or partner organizations.</p> </li> <li> <p>Partner communication: Communicate with internal and external partners on protection monitoring activities and contribute to overall project monitoring and reporting.</p> </li> <li> <p>AAP awareness: Support efforts to ensure clear understanding of AAP concepts, principles, and mechanisms among migrants, communities, and stakeholders.</p> </li> <li> <p>Feedback management: Record, categorize, and update feedback in the AAP database confidentially, ensuring timely referral, follow up, and systematic collection from suggestion boxes and offline channels.</p> </li> <li> <p>Reporting duties: Ensure timely and complete reporting of all activities on a timely manner. </p> </li> <li> <p>Perform other duties as assigned.</p> </li> </ol>
Project reporting<br><p>Senior Protection Associate (Protection Monitoring & Analysis)</p> <p> <br> </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul>
Team management<br><p>No team management responsibility for this role</p>
Further information<br><ul> <li> <p> <span>Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines;</span></p> <p> </p> <span> </span> <p> </p> </li> <li> <p>Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc.</p> <p> </p> <p> </p> </li> <li> <p>Protection analysis skills, to review information, identify patterns, and turn findings into clear assessment reports.</p> <p> </p> <p> </p> </li> <li> <p>Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment;</p> <p> </p> <p> </p> </li> <li> <p>Engagement and coordination skills, to explain AAP concepts clearly, speak with communities respectfully, and coordinate with partners.</p></li></ul></div></section>