وظائف مطورين Drupal في ليبيا
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li>
<li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li>
<li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li>
<li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li>
<li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li>
<li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li>
<li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li>
<li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li>
<li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li>
<li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li>
<li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li>
<li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li>
<li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li>
<li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li>
<li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li>
<li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li>
<li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li>
<li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li>
<li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li>
<li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li>
<li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li>
<li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li>
<li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li>
<li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li>
<li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li>
<li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li>
<li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li>
<li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Project Manager (PM) and direct supervision of the MRRM Senior Project Associate and DA National Officer (NO), the successful candidate will be responsible and accountable for assisting the MRRM / Senior Project Associate and National Officer on a wide-range of issues associated with development and implementation of the Direct Assistance/Migrant Resource and Response Mechanism (MRRM/DA) activities in Qatroun.</p><p>Act as the focal point to support the MRRM/DA Senior Project Associate in the coordination of the (mobile and non-mobile) teams' activities related to MRRM/DA in the Area of Responsibility (AOR) in addition to the administrative related issues. Support in monitoring the implementation of activities and ensuring the timely delivery of MRRM/DA services in the targeted locations in Qatroun. Monitor and verify the data collected related to migrants/beneficiaries' registration and profiling, services provided (including distribution of NFIs, food kits, Hygiene kits etc.) and ensure proper tracking and reporting on regular basis in coordination with the Information management (IM) assistant and the MRRM/DA Senior Project Associate. Support in the field activities reporting and send regular updates to the MRRM/DA Senior Project Associate and IM assistant as requested by the supervisor. In coordination with the MRRM/DA Senior Project Associate and the MRRM/DA communication and community engagement staff, support the dissemination of the information awareness raising activities. Support in the organization of community-based activities that promote to the Community Engagement and Two-Way Communications between migrants and host community. Support the coordination with the various IOM Units (Health, VHR, DTM, MHPSS, LMI and Protection and CT) working in Qatroun to ensure appropriate assistance to vulnerable migrants. Support the MRRM/DA Senior Project Associate and NO in the development of partnerships with local actors including local government actors, embassies and other UN and I/NGOs partners working in these locations to maintain proper coordination of the activities implemented and avoid any duplication and to facilitate any referrals for support. Support the MRRM/DA media and communication Assistant in preparing the visibility materials and collecting all the photos of relevant activities, including the interest stories and quotes from the beneficiaries and other stakeholders. Ensure proper monitoring of the staff's performance under his/her direct supervision and support in their training and capacity building as required. Assist in informal translation of project related documents (English and Arabic) and interpretation in and out the office. Ensure gender mainstreaming throughout activities, addressing protection, social, environmental and other relevant cross-cutting concerns Perform such other duties as may be assigned Project reporting MRRM/DA Senior Project Associate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Key competencies</h2><p>The incumbent is expected to demonstrate the following values and competencies:</p><p>Values - all IOM/CTG staff members must abide by and demonstrate these three values:</p><ul><li>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</li><li>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><h2>Core Competencies behavioural indicators level 3</h2><ul><li>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</li><li>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators level 3</h2><ul><li>Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization s vision; assists others to realize and develop their potential.</li><li>Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.</li><li>Strategic thinking and vision: works strategically to realize the Organization s goals and communicates a clear strategic direction</li></ul><p>Team management there's a management responsibility in this role</p><p>Further information</p><p>Good knowledge of the broad range of migration related issues in Libya Creative and solution oriented. Knowledge of Microsoft office tools</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Hiring Company</strong><p>A well-established company operating across multiple sectors, specializing in engineering services and consumer technology solutions. The company is actively engaged in importing, distributing, and maintaining advanced technological solutions, including renewable energy technologies, building technology solutions, elevators and escalators, and electrical construction services. Committed to innovation and excellence, the company provides cutting-edge solutions that cater to both business and residential needs.</p><br>What You Will Do as a Director of the Technical Department for Renewable Energy<p>You will lead the technical department and oversee the design, implementation, testing, commissioning, operation, and maintenance of renewable energy projects. You will ensure projects meet approved designs, quality requirements, safety standards, and relevant engineering codes.</p><br>You Will Be Handling These Duties and Responsibilities as a Director of the Technical Department for Renewable Energy<ul><li><p>Lead and develop the renewable energy technical department.</p><br></li><li><p>Review and approve engineering designs, studies, calculations, shop drawings, and technical specifications.</p><br></li><li><p>Supervise project execution and ensure compliance with approved designs, quality plans, and safety requirements.</p><br></li><li><p>Oversee testing, commissioning, and project handover.</p><br></li><li><p>Provide technical solutions for project challenges.</p><br></li><li><p>Manage engineers and technical staff and assign responsibilities.</p><br></li><li><p>Prepare technical reports for senior management.</p><br></li><li><p>Support tenders, technical proposals, and engineering studies.</p><br></li><li><p>Evaluate suppliers, contractors, equipment, and materials from a technical perspective.</p><br></li><li><p>Oversee technical training and staff development.</p><br></li></ul>Qualifications &amp; Skills That Will Allow You to Thrive<ul><li><p>Bachelor’s degree in Electrical or Electromechanical Engineering.</p><br></li><li><p>Master’s degree in Electrical Engineering or Project Management is preferred.</p><br></li><li><p>More than 10 years of relevant experience in solar system design, installation, and commissioning.</p><br></li><li><p>Strong experience managing technical teams and multiple projects.</p><br></li><li><p>Advanced knowledge of PV system design, system sizing, load calculations, and energy-yield studies.</p><br></li><li><p>Strong knowledge of electrical protection, grounding, lightning protection, and international standards such as IEC, NEC, and NFPA.</p><br></li><li><p>Proficiency in PVsyst, AutoCAD, AutoCAD Electrical, ETAP, Microsoft Project or Primavera P6, and Microsoft Office.</p><br></li><li><p>Strong leadership, planning, decision-making, communication, negotiation, and problem-solving skills.</p><br></li><li><p>Proficiency in Arabic and English.</p><br></li></ul>Additional Information<p><strong>Employment Type:</strong> Full-time<br><strong>Work Type:</strong> Office-based with site supervision<br><strong>Working Days &amp; Hours:</strong> Saturday to Thursday, 9:00 AM to 4:00 PM<br><strong>Location:</strong> Tripoli or Benghazi<br><strong>Benefits:</strong> Transportation and accommodation provided</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><ul><li>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</li><li>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</li><li>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</li><li>Provide psychological First aid within search and rescue operations.</li><li>Provide remote psychosocial support when needed.</li><li>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</li><li>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</li><li>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</li><li>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</li><li>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</li><li>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</li><li>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</li><li>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</li><li>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</li><li>Work on creating a system for proper documentation.</li><li>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</li><li>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</li><li>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</li><li>Travel to any location as requested by the direct supervisor when/where necessary.</li><li>Attend meetings both programmatic and technical on regular basis.</li><li>Liaise closely with the mental health professional to better follow up on cases.</li><li>Submit weekly and monthly reports documents all activities and services provided.</li><li>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</li></ul><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><ul><li>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</li><li>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><p>Core Competencies behavioural indicators level 3</p><ul><li>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</li><li>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Team management No managerial responsibility in this team</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</li><li>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</li><li>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</li><li>Provide psychological First aid within search and rescue operations.</li><li>Provide remote psychosocial support when needed.</li><li>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</li><li>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</li><li>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</li><li>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</li><li>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</li><li>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</li><li>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</li><li>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</li><li>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</li><li>Work on creating a system for proper documentation.</li><li>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</li><li>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</li><li>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</li><li>Travel to any location as requested by the direct supervisor when/where necessary.</li><li>Attend meetings both programmatic and technical on regular basis.</li><li>Liaise closely with the mental health professional to better follow up on cases.</li><li>Submit weekly and monthly reports documents all activities and services provided.</li><li>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</li><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach. </p>
Role objectives<br><ul> <li> <p>Provide psychosocial support to the members of the migrant community enrolled in VHR program through providing scheduled activities in living spaces, holding support groups for identified target populations. </p> </li> <li> <p>Also supporting migrants living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks. </p> </li> <li> <p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.</p> </li> <li> <p>Provide remote psychosocial support when needed. </p> </li> <li> <p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p> </li> <li> <p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p> </li> <li> <p> Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p> </li> <li> <p> Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p> When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p> Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p> Work on creating a system for proper documentation.</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p></li><li> </li> </ul> <div> <br> </div>
Project reporting<br><p>MHPSS Program Officer </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul>
Team management<br><p>No team management responsibility for this role</p>
Further information<br><ul> <li> <p> <span>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level</span></p> </li> <li> <p>maintains confidentiality and discretion in appropriate areas of work</p> </li> <li> <p>Skilled at developing culturally relevant psychotherapeutic interventions</p> </li> <li> <p>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings</p> </li> <li> <p>knowledgeable on the psychosocial impact of forced displacement.</p></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Overview of position Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally.</span></p><p>Role objectives Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on. Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities. When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time. Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time. Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions). Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies. Provide psychosocial support to the members of the migrant community Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,) Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach. Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level. Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly. Make necessary referral to other units, programs, and departments within IOM and to other stakeholders. Travel to any location as requested by the direct supervisor when/where necessary. Conduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities. Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner. Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents. Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary. Attend meetings both programmatic and Technical on regular basis. Submit weekly and monthly reports documents all activities and services provided. Undertake any other duty as may be assigned by the senior MHPSS assistant and PM Project reporting MHPSS Project Manager</p><p>Key competencies Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies behavioural indicators level 3 Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Team management No team management responsibilities in this role Further information Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Open data is widely recognized as a foundational enabler of sustainable development because it improves evidence-based decision-making, transparency, and citizen participation. Timely, accessible, and shareable data supports human centered innovation, strengthens public service delivery, and enhances accountability in governance systems. In fact, open government data operationalizes transparency, a core principle of effective governance for achieving the 2030 Agenda, by making public sector information reusable for social and economic value creation. In this context, open data contributes directly to multiple SDGs, including institutional effectiveness (SDG 16), innovation (SDG 9), and partnerships (SDG 17). Globally, open data is transforming digital economies and governance systems by enabling innovation, improving policy design, and supporting data-driven ecosystems. Open data enhances democratic engagement and stimulates innovation by allowing businesses and citizens to reuse government data for new services and insights. At the same time, ITU data shows that the rapid expansion of digital connectivity with around 74% of the global population online in 2025 creates unprecedented opportunities for open data use, although gaps persist across regions. Regionally, particularly in developing and Arab countries, open data can help address structural challenges by improving coordination and reducing information asymmetries. However, disparities in infrastructure, governance maturity, and digital skills mean that the impact of open data varies significantly, requiring tailored policies and capacity-building interventions to unlock its full potential. One leading global example is the United Kingdom s data.gov.uk platform, which releases thousands of datasets across sectors such as transport, health, and the economy, enabling businesses to build data-driven services and enhancing government transparency. This demonstrates that when supported by policy frameworks and stakeholder engagement, open data can generate tangible economic and governance benefits in both advanced and developing contexts. For Libya, adopting a comprehensive open data policy is particularly critical given the country s challenges and limited availability of reliable data. An open data policy would help address these gaps by standardizing data collection and sharing, improving trust in public institutions, and enabling evidence-based reforms. The General Information Authority (GIA) in Libya requested the technical assistance of ESCWA to develop the national open data policy. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the national open data policy to the GIA.</p><p>The consultant shall propose to the designated ESCWA focal point a detailed version of the open data policy. To produce the draft policy, the consultant is requested to conduct, among others, the main following tasks:</p><ol><li>Review the national digital documents and the existing policies and strategies in Libya related to digital transformation, innovation, digital technologies, and other related national development plans;</li><li>Review best regional and international best practices related to open data policies and frameworks (at least 2 selected regional and 2 international cases);</li><li>Identify main national stakeholders, hold, in coordination with GIA, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals;</li><li>Contribute to sectoral workshops to discuss needs and priorities, if needed;</li><li>Prepare the needed policy based on international and regional best practices, gap analysis, national needs (SWOT analysis);</li><li>Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions;</li><li>Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and GIA.</li></ol><p>ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications/special skills</h2><p>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience and research in the domain of digital technologies is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Previous experience with open data policies and frameworks is desirable. Previous experience with open data policies and frameworks is desirable.</p><p>English and French are the working languages of the United Nations Secretariat; and Arabic is a working language of ESCWA. For this position, Fluency in written and spoken Arabic and English is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p><p></p></section>
<p><strong>1. Job Purpose</strong></p><p>The Physical Marketing & Business Development role is responsible for expanding PGL's market presence within the Kurdistan Region through direct field engagement, showroom visits, relationship building, lead generation, customer follow-up, market intelligence gathering, and brand promotion.</p><p>The role focuses on developing long-term business relationships with vehicle showrooms, identifying new business opportunities, promoting PGL services as a direct Copart broker, and contributing to customer acquisition and revenue growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><p> </p><p>· Conduct daily visits to vehicle showrooms, dealerships, and related businesses within the assigned territory. Meet showroom owners, managers, and key decision-makers.</p><p>· Present and explain PGL services, processes, and competitive advantages.</p><p>· Maintain regular customer engagement and relationship development activities.</p><p>· Identify potential customers and business opportunities, and generate qualified leads</p><p>· Follow up with interested customers according to company standards.</p><p>· Support customer onboarding and conversion activities.</p><p>· Assist management during customer meetings and presentations when required.</p><p>· Gather information regarding competitor services, competitor pricing, customer needs and challenges, market trends, and emerging business opportunities.</p><p>· Submit daily activity reports to the direct supervisor. Submit weekly market intelligence reports.</p><p>· Provide monthly summaries of performance and business opportunities.</p><p>· Escalate customer concerns, competitor threats, or operational challenges promptly.</p><p>· Represent PGL professionally at all times, and promote PGL services and value propositions consistently.</p><p>· Distribute marketing materials and brochures as assigned.</p>
<p>The successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities under emergency response linked to Sudanese community in Libya.</p><p>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</p><p>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</p><p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</p><p>Provide psychological First aid within search and rescue operations.</p><p>Provide remote psychosocial support when needed.</p><p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p><p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p><p>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p><p>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p><p>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p><p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p><p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p><p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p><p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p><p>Work on creating a system for proper documentation.</p><p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p><p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p><p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p><p>Travel to any location as requested by the direct supervisor when/where necessary.</p><p>Attend meetings both programmatic and technical on regular basis.</p><p>Liaise closely with the mental health professional to better follow up on cases.</p><p>Submit weekly and monthly reports documents all activities and services provided.</p><p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</p><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management No managerial responsibility in this team</p><p>Further information</p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work</li><li>Skilled at developing culturally relevant psychotherapeutic interventions</li><li>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings</li><li>Knowledgeable on the psychosocial impact of forced displacement.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Job Description</b>:</p>
<ul>
<li>Cementing calculation, </li>
<li>Ability to make fast decision at the time of emergency</li>
<li>Contingency planning, Planning and Execution of Cementation job to get best result</li>
<li>Mobilization, equipment lay out at site, treating iron leak test, cautioning site manpower from high pressure risks.</li>
<li>Experienced in casing cementation jobs (min.7 jobs)</li>
<li>Team Building and ability to work in a multidisciplinary Environment</li>
<li>Experience in H2S/ Co2 environment</li>
</ul>
<p> </p>
<p> <b>Required Skills and Competencies</b>:</p>
<ul>
<li>Compliance of Safety Rules and Regulation for Cementing Operation</li>
<li>Knowledge and Compliance of HSE Policy </li>
<li>Excellent Leadership skill to work as team leader</li>
<li>English language: Read, write and speak</li>
<li>Experience with Pedigree clients and countries</li>
</ul>
<p> </p>
<p> <b>Qualifications & Experience: </b>High School and above with 2-5 years inline experience.<b> </b> </p>
<p> <b> </b> </p>
<p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span><em><span><span>Provides nursing care in an effective and safe manner to a select group of patients and families, carries out established nursing regimes, and plans of nursing care under the guidance of a preceptor or other designated RN.</span></span></em></span></span></span></p><br>
<p><span><span>The scope of responsibility, duties and accountability at the facility department and position levels including knowledge and practice of the clinical/technical skills necessary to the position consistent with the Qatar Council for Healthcare Practitioners (QCHP) Nursing/Midwifery Competency Framework and Scope of Practice. Nursing job duties are to meet the Joint Commission International and the Plan of Care Policy, and other regulatory requirements.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Identifies outcomes with regard to patient care delivery and timely care.</p><br>
<p>Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by QCHP, and other governing agency regulations.</p><br>
<p>Provides basic assessment skills to assess the signs, symptoms, reactions, behaviors, or general appearance to determine normal versus abnormal characteristics.</p><br>
<p>Delivers safe and appropriate patient care to a specific patient population using nursing process.</p><br>
<p>Provides direct and indirect care services, including, but not limited to, the administration of medications and therapeutic agents necessary to implement treatment, disease prevention, or rehabilitative plan of care.</p><br>
<p>Performs skin tests, immunizations, phlebotomy, and the initiation of peripheral venous access.</p><br>
<p>Observes signs and symptoms of illness, reactions to medications/treatments, general behavior, and/or general physical condition.<br> </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Plans patient care based on assessment, validated by peers. Implements appropriate reporting, referrals, and care in accordance with standardized procedures. Initiates emergency procedures when indicated.</p><br>
<p>Provides care to special patient populations and patients with diverse cultural backgrounds. Identifies patient’s readiness for learning and ability to follow directions/instructions and give consent.</p><br>
<p>Makes special adjustments to patient care as required to the specific populations needs, including cultural, spiritual, age, psychosocial, communication, gender, sexual orientation, economic, education, family, and condition needs.</p><br>
<p>Identifies and assesses patient safety concerns with respect to age and developmental considerations. Intervenes to provide a safe environment and evaluates effectiveness of intervention for patient.</p><br>
<p>Provides and accurately documents in the electronic medical record direct and indirect patient care services that ensures the safety, comfort, personal hygiene, and protection of patients in a timely manner.</p><br>
<p>Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• Regulatory Ability to interpret and apply knowledge of standards to comply with regulationsCommunication Ability to convey and/or receive written/verbal information to/from various audiences in different formatsTechnical Ability to operate mechanical/medical devices and/or equipmentManagement Ability to address performance issues and implement corrective action plansManagement Ability to foster individual/team development, performance feedback, coaching and recognitionAnalytical Ability to apply critical thinking to analyze and interpret information and/or dataQuality Ability to provide and/or support a level of work excellence and accuracy; recognize and address flaws or errors that others may overlookManagement Ability to motivate, monitor, measure, recognize and improve performance and morale</p><br>
<p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>10 years of total work experience</p><br>
<p>5-7 years of relevant work experience</p><br>
<p>1 year in GCC (preferred)</p><br>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>Quality<br>Patient Care and Management L2<br>Leadership<br>Medical Equipment Knowledge L2<br>Advanced Patient Assessment Skills L2<br>Patient Safety and Risk Management L2<br>Clinical Expertise L2<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree<br>Diploma in Nursing<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Job Description</b>:</p>
<ul>
<li>Cementing calculation, use of software and knowledge of Slurry Design.</li>
<li>Ability to make fast decision at the time of emergency.</li>
<li>Contingency planning, Planning and Execution of Cementation job to get best result.</li>
<li>Mobilisation, equipment lay out at site, treating iron leak test, cautioning site manpower from high pressure risks.</li>
<li>Experienced in casing cementation jobs (min.7 jobs)</li>
<li>Organizing meeting and presentation to implement new Ideas in the field</li>
<li>Use of Mechanical Aids to get best result and proper Zonal isolation</li>
<li>Team Building And ability to work in a multidisciplinary Environment</li>
<li>Experience in H2S/ Co2 environment</li>
</ul>
<p> </p>
<p> <b>Required Skills and Competencies</b>:</p>
<ul>
<li>Compliance of Safety Rules and Regulation for Cementing Operation</li>
<li>Knowledge and Compliance of HSE Policy</li>
<li>Excellent Leadership skill to work as team leader</li>
<li>English language: Read, write and speak</li>
<li>Experience with Pedigree clients and countries</li>
</ul>
<p> </p>
<ul>
<li> <b>Qualifications & Experience: </b>Degree in Science & Exposure to Pumps , engines, Electrical, instrumentation with 2-5 years inline experience.</li>
</ul>
<p> <b> </b> </p>
<ul>
<li><br></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Brand Promoter - ID (35539) AFRICA / Libya 1-2 Years experience N/A - N/A Package On-site Apply for this job Job Summary: One of our clients in Libya is looking for Brand promoter. Key Responsibilities: Visit weekly the market (Retailers & Garages) per schedule confirm by coordinator and present the company and its products per material and trainings provided by company Provide advice and guidance on product selection and assist customers in finding the suitable product Support in promoting garage and retail company program for markets, which applies. Assist in organizing and coordinating events & seminars. Provide feedback in improving product accessibility on garage level Visit and follow up with customers to gather market intelligence for product launch</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 1 year of experience in Automotive Industry [Brand Promotions] .</li><li>Excellent Relationship Building skills in diversified cultures</li><li>Analytical Skills</li><li>Communication, Presentation and Negotiation skills</li><li>Cross functional Team working skills</li><li>Outstanding time management skills</li><li>Proficient in Reading, Writing, speaking and listening English</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>T</span><span>erms of </span><span>R</span><span>eference</span><span> – </span></span><span>Specialist Contractor</span></p><br><br><p><span>Document owner</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Document author</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Current version</span></p><br><br><p><span>V1</span></p><br><br><p><span>Issue date</span></p><br><br><p><span>29/04/2026</span></p><br><br><p><span>Project reference</span></p><br><br><p><span>NFE Libya – Youth Connect Programme </span></p><br><br><p><span>File location</span></p><br><br><br><br><p><span>Consultancy role title: </span><span>Lead Master Facilitator and Lead Mentor</span></p><br><br><p><span>Location: </span><span>Libya.</span></p><br><br><p><span>Apply by: </span></p><br><br><ul><li><p><span>Call launch date: 28/06/2026</span></p><br><br></li></ul><br><ul><li><p><span>Application deadline: 13/07/2026 </span></p><br><br></li></ul><br><ol><li><p><span>Overview of the British Council</span></p><br><br></li></ol><br><p><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></p><br><br><p><span>We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence, and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle.</span></p><br><br><p><span>We work directly with individuals to help them gain the skills, confidence, and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></p><br><br><p><span>We work with governments and our partners in the education, English language, and cultural sectors, in the UK and globally. Working together we make a bigger difference, creating benefit for millions of people all over the world.</span></p><br><br><p><span>We work with people in over 200 countries and territories and are on the ground in more than 100 countries.</span></p><br><br><ol><li><p><span><span>Background</span><span> and context</span><span> about </span><span>Youth Connect Programme</span></span></p><br><br></li></ol><br><p><span>Youth Connect is a nine-month programme funded by the British Council that focuses on youth skills development and community-led change. The programme supports young people aged 18–35 to identify challenges within their local contexts, conduct research, engage with peers and stakeholders, and collaboratively define priorities and solutions. Through workshops, dialogue sessions, mentoring, and collective action, young people are equipped with leadership, decision-making, and civic engagement skills that enable them to actively contribute to their communities. At the same time, the programme works to strengthen confidence among young people that positive change is possible, while encouraging greater recognition among stakeholders of the value of meaningful youth participation in community and decision-making processes.</span></p><br><br><p><span>Youth Connect is delivered in partnership with civil society organisations and national entities to ensure strong local ownership, sustainability, and measurable impact. The programme aims to strengthen the capacity of local partners to design and deliver effective, inclusive, community-based youth programmes through training, mentorship, and continuous support. It promotes inclusive youth participation, ensuring equitable access for diverse groups, including those facing additional barriers to engagement. Through Collective Action Projects (CAPs), young people work alongside CSOs and local stakeholders to design and implement practical solutions to local challenges, while stronger youth networks and alumni engagement help sustain learning, leadership, and collaboration beyond the programme cycle. By fostering trust and stronger collaboration between youth, civil society, local authorities, and community actors, Youth Connect contributes to a more inclusive and enabling environment for civic participation and long-term community development.</span></p><br><br><ol><li><p><span><span>About the role of the </span><span>Lead Master Facilitator and Lead Mentor</span></span></p><br><br></li></ol><br><p><span>The Lead Master Facilitator and Lead Mentor will provide technical leadership, mentoring, and quality assurance across the Youth Connect programme, supporting local partner CSOs, facilitators, and mentors in delivering high-quality youth learning journeys.</span></p><br><br><p><span>The role includes supporting the design and delivery of key programme activities across the full Youth Connect cycle. The consultant will strengthen partner capacity through mentoring, coaching, regular feedback, and technical guidance, while ensuring delivery aligns with Youth Connect methodology, safeguarding, inclusion, and quality standards. The role also supports programme monitoring, reporting, national trainings, Communities of Practice (CoPs), stakeholder engagement, and stronger connections between young people and local actors.</span></p><br><br><p><span>Given the presence of youth cohorts across Libya’s East, West, and South regions, the role may require domestic travel to support delivery and partner mentoring across multiple locations.</span></p><br><br><p><span>The consultant will report to the Head of NFE Libya and work closely with the British Council NFE team, local partner CSOs, facilitators, mentors, and the wider regional Youth Connect network.</span></p><br><br><p><span>3.1 Key responsibilities: </span></p><br><br><p><span>Facilitation, Mentorship & Coaching </span></p><br><br><ul><li><p><span>Train, mentor, and provide ongoing support to the programme network of facilitators, trainers, local partners, and youth participants throughout the programme, including regular feedback and improvement plans to strengthen delivery quality.</span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitate and monitor training and mentoring sessions with local partner facilitators to provide mentorship to mentors and/or participants and to ensure consistent delivery, quality standards, and alignment with the Youth Connect methodology.</span></p><br><br></li></ul><br><ul><li><p><span>Provide expert insights and best practices to strengthen the overall programme impact throughout the learning journey.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure seamless communication between facilitators, local partners, and the British Council team.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure effective attendance and participation in national and regional partners’ meetings and CoPs, sharing Libya’s updates and best practices with UK consultants and regional Master Facilitators. </span></p><br><br></li></ul><br><ul><li><p><span>Promote inclusive leadership throughout programme delivery by mentoring facilitators, local partners, and young people, reinforcing workshop learning and key messages, and ensuring the active inclusion and participation of young women, marginalised groups, and vulnerable youth across all activities.</span></p><br><br></li></ul><br><p><span>Supporting Programme Implementation </span></p><br><br><ul><li><p><span>Review and provide feedback on training agendas, programme technical documents, and plans to align with programme objectives, learning needs, and toolkits. </span></p><br><br></li></ul><br><ul><li><p><span>Arrange regular check-ins with local partners and facilitators and attend country-level meetings to review, track progress, provide feedback and discuss upcoming plans. </span></p><br><br></li></ul><br><ul><li><p><span>Support the project team in programme implementation and monitoring and provide guidance to local partners in delivering key activities across multiple locations, including onboarding, training workshops, collective decision-making events, research, design workshops, and Look Back Move Forward sessions, through clear briefings and delivery support.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure local partners utilize available toolkits and guidelines to maintain quality standards. </span></p><br><br></li></ul><br><ul><li><p><span>Lead technical programme delivery, including national trainings for local partners, facilitators and mentors. </span></p><br><br></li></ul><br><ul><li><p><span>Review and approve proposals and CAP applications with the British Council’s Regional MENA Director for Non-Formal Education. </span></p><br><br></li></ul><br><ul><li><p><span>Conduct interviews, evaluations, and support the selection process for facilitators and local partner CSOs (if required). </span></p><br><br></li></ul><br><ul><li><p><span>Support the delivery of the Youth Thriving Measure (YTM). Coach local partners and facilitators on how to effectively brief programme participants on YTM content and expectations.</span></p><br><br></li></ul><br><ul><li><p><span>Support the British Council NFE team in the planning, management, and delivery of national events, workshops, and training sessions across programme activities, as required.</span></p><br><br></li></ul><br><ul><li><p><span>Support and advise local partner CSOs and mentors in building strong connections between the programme, young people, and key local stakeholders, including government bodies, civil society organisations, and community leaders, to strengthen the impact of young people’s CAPs through collaboration, knowledge sharing, and network support.</span></p><br><br></li></ul><br><p><span>Strengthening Partner Capacity </span></p><br><br><ul><li><p><span>Coordinate, mentor, and coach local partners to ensure consistent and effective execution of the learning journey. </span></p><br><br></li></ul><br><ul><li><p><span>Facilitate discussions including lead and deliver national Community of Practice (CoP) Libya and reflection sessions at the country level to track progress and address challenges. </span></p><br><br></li></ul><br><ul><li><p><span>Identify areas where partners/Facilitators or mentors need additional training or support and provide it. </span></p><br><br></li></ul><br><p><span>Training Material Development </span></p><br><br><ul><li><p><span>Adapt or develop training materials and toolkits, as required. </span></p><br><br></li></ul><br><ul><li><p><span>Develop necessary templates (e.g., presentations, workshop checklists, etc.). </span></p><br><br></li></ul><br><ul><li><p><span>Ensure all materials meet branding requirements and include presentations, activity plans, and facilitation guidelines. And local partner and facilitators briefed and inducted on it.</span></p><br><br></li></ul><br><p><span>Reporting, Monitoring, and Communications </span></p><br><br><ul><li><p><span>Consolidate quarterly reporting by integrating feedback from partners and facilitators, documenting programme activities, evidence, lessons learned, best practices, and emerging stories from delivery, while providing regular progress updates and key observations to the programme management team.</span></p><br><br></li></ul><br><ul><li><p><span>Attend local partner activities, where feasible, to monitor the quality of implementation and strengthen partner capacity and delivery where needed. </span></p><br><br></li></ul><br><ul><li><p><span>Contribute to quarterly donor progress reports, as required.</span></p><br><br></li></ul><br><p><span>Regional Collaboration:</span></p><br><br><ul><li><p><span>Engage in a regional Youth Connect mentors' network to facilitate the sharing of learning and strategies on how to achieve greater impact, while providing updates and lessons learned from the Libya delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Collaborate and assist with assigned regional tasks as required by the regional team.</span></p><br><br></li></ul><br><p><span>Assignment Deliverables and Estimated Consultancy Days</span></p><br><br><p><span>Deliverable</span></p><br><br><p><span>Timeline</span></p><br><br><p><span>Expected available days</span></p><br><br><p><span>Lead Master Facilitator and Lead Mentor - Youth Connect Component Delivery</span></p><br><br><p><span>July 2026 – April 2027</span></p><br><br><p><span>100 – 135 </span></p><br><br><p><span>(Varies depending on delivery location, beneficiary profile, programme phase, and the capacity of local partners.)</span></p><br><br><ul><li><p><span>Ongoing facilitation, mentoring, and technical support provided to facilitators, trainers, local partners, mentors, and youth participants throughout the full Youth Connect learning journey, including regular check-ins, weekly follow-up meetings, coaching sessions, feedback, and improvement plans to strengthen delivery quality and consistency. </span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitation, monitoring, and quality assurance of key programme activities across onboarding events, training workshops, youth research stages, mentoring sessions across all youth groups, youth presentations, Collective Decision-Making Events (CDMEs), design workshops, Look Back Move Forward (LBMF) sessions, and Collective Action Project (CAP) implementation across multiple locations. </span></p><br><br></li></ul><br><p><span>July 26 – Mar 27</span></p><br><br><p><span> Estimated (40 – 55) days </span></p><br><br><p><span>Delivery of national trainings, workshops, and technical briefings for local partners, facilitators, and mentors, including induction on programme toolkits, facilitation guidelines (Including travel days)</span></p><br><br><p><span>Jul– Nov 26</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Technical leadership provided for programme delivery through the review of training agendas, project documents, action plans, proposals, CAP applications, and programme technical documents, ensuring alignment with Youth Connect methodology, safeguarding, inclusion, and programme quality standards. </span></p><br><br><p><span>July 26 – Feb 27</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Oversight and Coordination of Key Programme Activities (including the travel days)</span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Strengthening of local partner capacity through mentoring, coaching, reflection sessions, and delivery of national Communities of Practice (CoPs), ensuring partners and facilitators are equipped to deliver effective, inclusive, and youth-centred programming. </span></p><br><br><p><span>Jul 26– Feb 27</span></p><br><br><p><span>Estimated (8 – 12) days</span></p><br><br><p><span>Reviewing and Approval of Proposals and CAP Applications with Regional Leadership</span></p><br><br><p><span>Oct – Nov 26</span></p><br><br><p><span>Estimated (9 – 13) days</span></p><br><br><p><span>Support for facilitator and local partner recruitment processes, including interviews, evaluations, selection processes, and recommendations where required. </span></p><br><br><p><span>As needed (July– Feb 26)</span></p><br><br><p><span>Estimated 3 days</span></p><br><br><p><span>Development, adaptation, and review of training materials, presentations, workshop checklists, templates, facilitation guides, and toolkits, ensuring all resources meet British Council branding and quality standards and are effectively communicated to delivery partners. </span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Monitoring visits and attendance at local partner activities to assess implementation quality, provide delivery support, strengthen partner performance, and capture evidence, lessons learned, and best practices from programme delivery. </span></p><br><br><p><span>July 26- Feb 27</span></p><br><br><p><span>Estimated 6 days</span></p><br><br><p><span>Monitoring, Reporting and Documentation</span></p><br><br><p><span>Quarterly (Sep 26, Dec 26, Mar/April 27)</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Active participation in regional Youth Connect mentor networks, national and regional partner meetings, and assigned regional tasks, contributing learning, best practices, and programme updates from Libya to strengthen wider regional delivery.</span></p><br><br><br><p><span>Estimated 5 days</span></p><br><br><ol><li><p><span>Fee & expenses</span></p><br><br></li></ol><br><p><span>Please provide Price quotation in (Annex3) Pricing Approach </span></p><br><br><p><span>4.1 Important Note:</span><span> The British Council has an internal daily rate limit. If the selected bidder/consultant proposes a rate exceeding this limit, they will be required to adjust it to align with our internal ceiling rate. Failure to do so will result in disqualification, and we will proceed with the next highest-ranked applicant/consultant.</span></p><br><br><br><p><span>The quotation must remain open for acceptance by the British Council for a minimum of sixty days from the date that it is issued to the British Council in response to the requirement. </span></p><br><br><br><p><span>This role is a daily-rate consultancy contract. Travel expenses will be covered separately. </span></p><br><br><br><p><span>4.2 Working conditions & consultancy details:</span></p><br><br><ul><li><p><span>The consultant(s) will work from Libya, with intermittent travel to programme locations. </span></p><br><br></li></ul><br><ul><li><p><span>Flexibility to work occasional evenings and weekends to meet programme-related requirements. </span></p><br><br></li></ul><br><ul><li><p><span>Assignment Period:</span><span>between July 2026 and July 2027, with the number of days per month varying based on delivery phase requirements.</span></p><br><br></li></ul><br><ol><li><p><span><span>Qualifications and </span><span>experience </span><span>required.</span></span></p><br><br></li></ol><br><p><span>5.1 Essential Qualifications and Experience:</span></p><br><br><ul><li><p><span>Minimum of 5 years’ experience designing and delivering training, facilitation, and capacity-building programmes for civil society organisations (CSOs), youth engagement, and community development initiatives across Libya.</span></p><br><br></li></ul><br><ul><li><p><span>Training of Trainers (ToT) certification or diploma from an accredited institution, with a minimum of 5 years of strong practical experience in facilitation, mentoring, coaching, and supporting trainers, facilitators, and local partners. </span></p><br><br></li></ul><br><ul><li><p><span>Strong understanding of civil society organisations and the wider operating context in Libya, with proven experience working across the East, West, and South regions, including local context analysis, stakeholder engagement, regional differences, access challenges, and adaptive programme delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Proven experience in leading participatory training, mentoring, and facilitation within Youth Connect or similar youth development programmes, including work with vulnerable and marginalised groups.</span></p><br><br></li></ul><br><ul><li><p><span>Experience designing facilitator guides, training materials, and programme adaptation tools to support consistent delivery across multiple locations.</span></p><br><br></li></ul><br><ul><li><p><span>Experience in monitoring, evaluation, learning (MEL), reporting, and programme quality assurance, with the ability to support evidence-based delivery and learning.</span></p><br><br></li></ul><br><ul><li><p><span>Strong experience and practical expertise in inclusion and supporting the meaningful participation of women, marginalised youth, and vulnerable groups. </span></p><br><br></li></ul><br><ul><li><p><span>Strong knowledge of conflict-sensitive programming, youth-centred approaches, and participatory community development methodologies.</span></p><br><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Purpose </b></p><p>The Physical Marketing & Business Development role is responsible for expanding PGL's market presence within the Kurdistan Region through direct field engagement, showroom visits, relationship building, lead generation, customer follow-up, market intelligence gathering, and brand promotion.</p><p>The role focuses on developing long-term business relationships with vehicle showrooms, identifying new business opportunities, promoting PGL services as a direct Copart broker, and contributing to customer acquisition and revenue growth.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li>Conduct daily visits to vehicle showrooms, dealerships, and related businesses within the assigned territory. Meet showroom owners, managers, and key decision-makers. </li><li>Present and explain PGL services, processes, and competitive advantages. </li><li>Maintain regular customer engagement and relationship development activities. </li><li>Identify potential customers and business opportunities, and generate qualified leads</li><li>Follow up with interested customers according to company standards. </li><li>Support customer onboarding and conversion activities. </li><li>Assist management during customer meetings and presentations when required. </li><li>Gather information regarding competitor services, competitor pricing, customer needs and challenges, market trends, and emerging business opportunities.</li><li>Submit daily activity reports to the direct supervisor. Submit weekly market intelligence reports. </li><li>Provide monthly summaries of performance and business opportunities. </li><li>Escalate customer concerns, competitor threats, or operational challenges promptly. </li><li>Represent PGL professionally at all times, and promote PGL services and value propositions consistently. </li><li>Distribute marketing materials and brochures as assigned. </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Minimum <b>1–2 years of experience</b> in marketing, sales, customer service, or a similar field.</li><li>A <b>Bachelor's degree</b> in Marketing, Business Administration, or a related discipline will be considered an advantage.</li><li>Proficiency in <b>Arabic</b> is required, with a good command of <b>English</b> (both spoken and written).</li><li>Strong interpersonal and communication skills with the ability to build and maintain positive client relationships.</li><li>Basic knowledge of Microsoft Office applications (Word, Excel, and Outlook) is an advantage.</li><li>Willingness to travel within the assigned area to meet clients and conduct marketing activities.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span > </span></div><div><span >The Local Peacebuilding and Resilience Programme (LPRP) represents our client Libya's flagship area-based peacebuilding, resilience, and recovery portfolio implemented across the West, East, and South regions of Libya through three interconnected regional projects: Local Peace and Resilience Programme – West Libya (00129870), Local Peace and Resilience Programme – South Libya (00132427), and Local Peace and Resilience Programme – East Libya (00132428). The programme is financed through a combination of donor contributions. (See Project Information table below).</span></div><div><span ><br></span></div><div><span >The programme adopts a geographically targeted and conflict-sensitive approach tailored to the specific needs and conflict dynamics of different regions of Libya. Interventions are implemented across multiple municipalities in Western, Eastern, and Southern Libya, including, but not limited to, Tripoli, Tarhouna, Benghazi, Derna, Al Bayda, Sousa, Shahat, Sebha, Ubari, Murzuq, Ghat, Brak Al Shati, Tawergha, Bint Baya, Gurda, and Sharguiya, as well as region-wide and nationwide interventions under the programme.</span></div><div><span ><br></span></div><div><span >The programme was designed in response to persistent governance, social cohesion, service delivery, and economic development challenges affecting communities across Libya. While conflict dynamics vary across regions, common challenges include weak institutional capacities, limited economic opportunities for youth and women, social fragmentation, insufficient access to quality basic services, exclusion of vulnerable groups from decision-making processes, and limited capacities for conflict prevention and peacebuilding. These challenges are often compounded by displacement, climate-related pressures, economic shocks, and the continued effects of political fragmentation.</span></div><div><span ><br></span></div><div><span >Particular attention is given to youth, women, internally displaced persons (IDPs), returnees, persons with disabilities, migrants, refugees, and other vulnerable and marginalized populations. The programme recognizes that these groups often face disproportionate barriers to participation in governance processes, access to livelihoods, service delivery, and peacebuilding initiatives. Through targeted interventions, the programme seeks to strengthen their inclusion, participation, leadership, and access to opportunities while promoting the principles of Leave No One Behind (LNOB), gender equality, and human rights.</span></div><div><span ><br></span></div><div><span >Across the three regions, the programme pursues a common peacebuilding and resilience framework centered around four mutually reinforcing pillars: (i) strengthening local governance and institutional capacities; (ii) enhancing social cohesion, dialogue, and conflict management mechanisms; (iii) promoting inclusive economic recovery, livelihoods, entrepreneurship, and private sector development, particularly for youth and women; and (iv) improving access to basic services and supporting local recovery and reconstruction fund efforts.</span></div><div><span ><br></span></div><div><span >The programme's theory of change is based on the premise that if local institutions are strengthened to analyse conflict, manage tensions, and deliver inclusive and conflict-sensitive services; if sustainable mechanisms for dialogue, participation, and conflict management are established and institutionalized; and if economic opportunities are expanded through livelihoods, entrepreneurship, private sector development, and local economic recovery initiatives, particularly for women, youth, and vulnerable groups, then public trust in institutions will increase, social cohesion will be strengthened, local conflict drivers will be reduced, and communities will become more resilient to conflict, shocks, and future crises.</span></div><div><span ><br></span></div><div><span >The programme further seeks to strengthen linkages and cooperation between local authorities, civil society organizations, community leaders, women and youth groups, private sector actors, and national institutions. Through this integrated approach, the programme contributes to building more responsive institutions, strengthening local peace infrastructures, promoting inclusive development, and advancing sustainable peace and resilience outcomes across Libya.</span></div><div><span ><br></span></div><div><span >The Programme contributes to the following results and outputs of our client Strategic Plan and CPD:</span></div><div><span ><br></span></div><div><span >our client Strategic Plan 2026–2029</span></div><div><span ><br></span></div><div><span >Outcome 3: By 2029, institutions and people are better prepared to prevent, respond to, and recover from crises while sustaining long-term development.</span></div><div><span ><br></span></div><div><span >Output 3.2: Stabilization, recovery, and reconstruction efforts resulted in improved access to essential services and infrastructure, revitalized local economies, successful reintegration of ex-combatants, and reduced social tensions among crisis-affected populations.</span></div><div><span ><br></span></div><div><span >Output A 1.1: Economic opportunities expanded for people and enterprises to access decent jobs, trade and productive assets, including human capital, human mobility, and sustainable energy.</span></div><div><span ><br></span></div><div><span >Output B 1.1: Institutions and individuals’ capacities strengthened to access and use digital technologies for efficient and accessible public services and the advancement of social, environmental, and economic objectives.</span></div><div><span ><br></span></div><div><span >Output C.1: Local governance systems and communities strengthened to manage natural resources, deliver basic services, enhance socio-economic opportunities, and foster peaceful conditions.</span></div><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This assignment requires the services of a consultant that can demonstrate skills relating to analytical capacity, relevant gender analysis (especially collection and analysis of gender disaggregated data in the areas of livelihoods and peacebuilding, adequate reporting and English editing, and the ability to use RBM language. Prior experience of conducting baseline and impact studies in the development sector; Experience of data collection in conflict situations; Working experience with the United Nations or similar organization in Libya would be an asset. Demonstrable access to the Municipalities mentioned in the ToR</p><p></p></section>
<p>Addressing the issue of missing persons at a national level and uncovering the truth about the fate of the missing through a fair, transparent, and scientific truth-seeking process is of paramount importance for national reconciliation. The Transitional Justice (TJ) process is still not fully installed, thousands of families, until now, do not know what happened to their loved ones. Families of the missing, civil society actors, and human rights defenders advocating for truth and justice often face intimidation and reprisals, while accountability mechanisms remain weak. Inclusive advocacy and capacity building are required to search for all missing persons, while considering their families' social, psychological, financial, and legal needs. The project Addressing the issue of missing persons through supporting meaningful victim participation and building responsive justice and security sector institutions (hereafter: Missing Persons project ), implemented in partnership between UNSMIL and Our client and funded by the Netherlands' Ministry of Foreign Affairs, was developed based on a preliminary situation analysis and needs assessment to better understand the concerns and demands of families, which revealed a widespread lack of awareness of rights, entitlements, and available services among them, as well as limited access to trusted legal assistance and mental health support (MHPSS). Women, in particular, are disproportionately affected due to socio-economic vulnerability, social stigma surrounding MHPSS, and the absence of effective witness and victim protection laws in Libya. To address this service gap, pilot community-based referral mechanisms (referred to under the project as One-Stop-Shop services) will be operationalized in Tarhuna and Tawergha to provide coordinated access to legal aid, forensic follow-up, administrative assistance, and psychosocial support. The OSS model will function as a trusted community entry point and referral mechanism linking families to relevant authorities and service providers, contributing to the right to truth, justice and reparations. On this basis, Our client will select qualified experts in both localities to oversee the referral system. The two national consultants, one in each city, will serve as the first point of contact between beneficiaries and service providers in their respective communities. The consultants will support intake, referral, case coordination, outreach, and accompaniment of families accessing legal and psychosocial services. The objective of the assignment is to facilitate safe, confidential, and victim-centred access to legal aid and psychosocial support services for families of missing persons in Tawergha through community-based referral and coordination mechanisms. Under the supervision of our clientRule of Law Project Manager, the Transitional Justice Specialist, and in close collaboration with UNSMIL Human Rights team, the Contractor will support the operationalization of a referral system providing legal aid and MHPSS services to families of missing persons in Tawergha. The consultant will serve as the community-based referral focal point and facilitator between beneficiaries and designated service providers. Role objectives Under the supervision of Our client, the consultant will undertake the following tasks: A. Beneficiary Intake and Referral Support Serve as the primary community focal point for beneficiaries accessing the referral mechanism; Conduct intake meetings with families of missing persons in a confidential and victim-centred manner; Assist beneficiaries in completing complaint, intake, consent, and referral forms; Identify legal, psychosocial, protection, and administrative needs of beneficiaries; Conduct preliminary risk and vulnerability assessments and identify urgent protection concerns; Refer beneficiaries to designated lawyers and MHPSS providers in accordance with agreed referral procedures ( SoPs); Ensure regular referral follow-up with beneficiaries and service providers regarding ongoing referrals; Maintain anonymized referral tracking records for monitoring purposes. The consultant shall support referral follow-up and coordination only and shall not provide legal advice, psychosocial counselling, forensic services, or case management. B. Coordination with Lawyers and MHPSS Providers Coordinate appointments and meetings between beneficiaries and legal/MHPSS service providers; Facilitate visits and missions of lawyers, MHPSS experts, and project teams to Tawergha; Support logistical and community coordination for legal awareness sessions, consultations, and outreach activities; Ensure timely communication between beneficiaries, lawyers, MHPSS providers, and our client; Flag urgent or sensitive cases requiring immediate attention. C. Community Outreach and Awareness Support a localized awareness campaign to inform families about available support services and referral pathways; Support awareness-raising activities related to legal rights, available services, and access procedures; Facilitate community meetings and engagement sessions with families, our client and local stakeholders; Support dissemination of communication and awareness materials developed under the project. D. </p><p><strong>Desired Candidate Profile</strong></p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Camp and Community Services Officer reports to Chief Area Office (CAO) A20. Camp and Community Services Officer Supervise a team of General Service or equivalent Area Staff.<br> Responsibilities<br>Under the supervision of CAO, represents the Agency at the camp level and the surrounding community area, as required; liaises with government authorities at the local level, including municipalities, local Internal Security Forces, local Army forces, as applicable, local refugee community representatives and humanitarian organizations and NGOs during briefings and meetings to ensure effective control and continuity of services including those related to solid waste collection in the camp and the surrounding community area as well as other issues of interest to the Agency; supports approved delegation visits to the camp and the surrounding community area, including when requested by the Director of Communications or the field director, organizing and briefing donors, journalists and other stakeholders and may randomly act as interpreter in such visits if required; Supports all programmes; organizes and participates in meetings with Area Programme Officers in the assigned camp and the surrounding community area on a regular basis to discuss problems and challenges and suggest plans and possible courses of action; coordinates with key staff, including but not limited to Area Programme Officers, Heads of installations in the camp and the surrounding community area and Social Workers, as well as local community representatives and NGOs to discuss issues of mutual concern, address problems and report to CAO accordingly; intervenes to find solutions for disputes among refugees including those related to solid waste collection issues; assists in and advises on the integration of programmes and support service activities; where necessary, takes corrective measures within his/her authority as outlined by her/his supervisor; may be authorized to participate in or lead committees in the community; Acts as Security and Safety focal point for the assigned camp and surrounding community area and identifies, analyses and timely reports to CAO and Field Security and Risk Management (FSRM) staff on risks and security incidents and issues affecting UNRWA personnel and installations; ensures that the Camp and Community Services Office has an evacuation plan and has basic safety equipment in place; consults with community leaders and other identified relevant actors and/or parties about appropriate community response(s) to security incidents involving Agency personnel, assets and/or installations, including reporting such incidents to the police on behalf of UNRWA where required and ensuring measures to prevent security incidents from re-occurring; Monitors the camp's environment and the surrounding community area and identifies and timely reports to CAO on neutrality violations and protection issues affecting Palestine refugees; follows up to ensure such issues are adequately addressed by Programmes and/or other relevant Departments; in consultation with the CAO, supports and works with Protection and Neutrality (P&N) teams in gathering information, reporting protection and neutrality incidents in a timely manner, setting up meetings with beneficiaries, building relationships between the P&N teams and the community regarding protection and neutrality issues, and implementing and mainstreaming the Agency’s responses regarding protection and neutrality issues, as they arise in the assigned camp/community; Plans, directs and manages the activities of the Camp and Community Services Office and provides direct supervision to sanitation laborers and foremen at the camp level as well as guards as requested by Area Programme Officers and CAOs; ensures the implementation of Agency and Field Administrative issuances; establishes and implements monitoring and reporting mechanisms to systematically assess progress and quality of services and the achievement of results including guard force, social services; closely monitors attendance of school attendants who work inside the assigned camp and the surrounding community area and follows up on their work during school vacations; as a member of the Area Management Team, contributes to planning, operating and controlling administrative, finance, supply, distribution, transport, personnel, and building maintenance at the Area level; Responsible for effective communication within the assigned camp and surrounding community area; works with UNRWA programmes and communications department to disseminate information about relevant UNRWA programming and initiatives to residents and beneficiaries with a view to developing and executing appropriate public information interventions to increase/promote awareness, image and visibility of the Agency across the camp and surrounding community area; maintains Agency records, follows up and reports on petitions, claims and applications with beneficiaries, area office and other entities in the assigned camp and surrounding community area; maintains and updates lists of recipients of UNRWA services in the assigned camp and surrounding community; as applicable, provides eligibility and registration services to refugees living inside camp and surrounding community including collecting documents and issuing of registration cards and processes hospitalization transactions submitted by refugees; Act as Emergency Preparedness and Response focal point for the assigned camp and surrounding community area, and under the direction and supervision of CAO, manages the Agency’s emergency preparedness and response activities within the assigned camp and surrounding community area; contributes to various written outputs such as plans, concept of operations, standard operating procedures and situation reports; Performs other duties as may be assigned by the supervisor(s).<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Relating and Networking Leading and Supervising Persuading and Influencing Deciding and Initiating Action Adapting and Responding to Change Strong management and facilitation skills; Proven ability to develop and lead teams, build consensus and facilitate Change and solutions among both UNRWA and community stakeholders; Strong communication, coordination and negotiation skills; Ability to develop and maintain effective relationships and partnerships with Proven skills in applying participatory and client-focused approach; Effective planning and decision-making skills; Strong problem-solving and crisis management skills; Ability to effectively advocate and represent the interests of UNRWA with relevant stakeholders<br> Education<br>A university degree in business administration, law, development, human science or any related field.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least five years' experience in humanitarian, community or social development, preferably with UN agencies or international NGOs, is required. Proven understanding of humanitarian and political, challenges facing Palestine refugees in the field of operations, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 15 the monthly salary will start from USD 1,714.12 (Monthly Salary USD1,542.5 + Supplementary Allowance USD 167 + Special Occupational Allowance 0.30% of basic salary) Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open only to Internal candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Solid knowledge of camp conditions and refugee issues; Sound commitment to UNRWA’s Ethics and Values. Resident of the camp or neighboring area. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Additional information: N/A The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Local Peacebuilding and Resilience Programme (LPRP) represents our client Libya's flagship area-based peacebuilding, resilience, and recovery portfolio implemented across the West, East, and South regions of Libya through three interconnected regional projects: Local Peace and Resilience Programme West Libya (PHONE_NUMBER), Local Peace and Resilience Programme South Libya (PHONE_NUMBER), and Local Peace and Resilience Programme East Libya (PHONE_NUMBER). The programme is financed through a combination of donor contributions. (See Project Information table below). The programme adopts a geographically targeted and conflict-sensitive approach tailored to the specific needs and conflict dynamics of different regions of Libya. Interventions are implemented across multiple municipalities in Western, Eastern, and Southern Libya, including, but not limited to, Tripoli, Tarhouna, Benghazi, Derna, Al Bayda, Sousa, Shahat, Sebha, Ubari, Murzuq, Ghat, Brak Al Shati, Tawergha, Bint Baya, Gurda, and Sharguiya, as well as region-wide and nationwide interventions under the programme. The programme was designed in response to persistent governance, social cohesion, service delivery, and economic development challenges affecting communities across Libya. While conflict dynamics vary across regions, common challenges include weak institutional capacities, limited economic opportunities for youth and women, social fragmentation, insufficient access to quality basic services, exclusion of vulnerable groups from decision-making processes, and limited capacities for conflict prevention and peacebuilding. These challenges are often compounded by displacement, climate-related pressures, economic shocks, and the continued effects of political fragmentation. Particular attention is given to youth, women, internally displaced persons (IDPs), returnees, persons with disabilities, migrants, refugees, and other vulnerable and marginalized populations. The programme recognizes that these groups often face disproportionate barriers to participation in governance processes, access to livelihoods, service delivery, and peacebuilding initiatives. Through targeted interventions, the programme seeks to strengthen their inclusion, participation, leadership, and access to opportunities while promoting the principles of Leave No One Behind (LNOB), gender equality, and human rights. Across the three regions, the programme pursues a common peacebuilding and resilience framework centered around four mutually reinforcing pillars: (i) strengthening local governance and institutional capacities; (ii) enhancing social cohesion, dialogue, and conflict management mechanisms; (iii) promoting inclusive economic recovery, livelihoods, entrepreneurship, and private sector development, particularly for youth and women; and (iv) improving access to basic services and supporting local recovery and reconstruction fund efforts. The programme's theory of change is based on the premise that if local institutions are strengthened to analyse conflict, manage tensions, and deliver inclusive and conflict-sensitive services; if sustainable mechanisms for dialogue, participation, and conflict management are established and institutionalized; and if economic opportunities are expanded through livelihoods, entrepreneurship, private sector development, and local economic recovery initiatives, particularly for women, youth, and vulnerable groups, then public trust in institutions will increase, social cohesion will be strengthened, local conflict drivers will be reduced, and communities will become more resilient to conflict, shocks, and future crises. The programme further seeks to strengthen linkages and cooperation between local authorities, civil society organizations, community leaders, women and youth groups, private sector actors, and national institutions. Through this integrated approach, the programme contributes to building more responsive institutions, strengthening local peace infrastructures, promoting inclusive development, and advancing sustainable peace and resilience outcomes across Libya. The Programme contributes to the following results and outputs of our client Strategic Plan and CPD: our client Strategic Plan 2 (PHONE_NUMBER) Outcome 3: By 2029, institutions and people are better prepared to prevent, respond to, and recover from crises while sustaining long-term development. Output 3.2: Stabilization, recovery, and reconstruction efforts resulted in improved access to essential services and infrastructure, revitalized local economies, successful reintegration of ex-combatants, and reduced social tensions among crisis-affected populations. Output A 1.1: Economic opportunities expanded for people and enterprises to access decent jobs, trade and productive assets, including human capital, human mobility, and sustainable energy. Output B 1.1: Institutions and individuals capacities strengthened to access and use digital technologies for efficient and accessible public services and the advancement of social, environmental, and economic objectives. Output C.1: Local governance systems and communities strengthened to manage natural resources, deliver basic services, enhance socio-economic opportunities, and foster peaceful conditions. UNDP Libya CPD 2 (PHONE_NUMBER) Outcome 2: By 2025, all people in Libya participate in and benefit from a more peaceful, safe, and secure society, free from armed conflict and underpinned by unified and strengthened security, justice, rule of law, and human rights institutions that promote and protect human rights based on the principles of inclusivity, non-discrimination, and equality in accordance with international norms and standards. Output 2.2: Local administrations capacities to deliver better basic social services in a participatory, equitable, gender-responsive, and conflict-sensitive manner are strengthened. Output 2.3: Private sector capacity to contribute to growth, livelihoods generation, and participation of women, youth, and marginalized groups in economic life are boosted. Output 2.4: Capacities of local stakeholders to enhance social cohesion and sustain peace are strengthened. The programme also aligns with the United Nations Sustainable Development Cooperation Framework (UNSDCF) and contributes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Analytical capacity</li><li>Relevant gender analysis (especially collection and analysis of gender disaggregated data in the areas of livelihoods and peacebuilding)</li><li>Adequate reporting and English editing</li><li>Ability to use RBM language</li><li>Prior experience of conducting baseline and impact studies in the development sector</li><li>Experience of data collection in conflict situations</li><li>Working experience with the United Nations or similar organization in Libya would be an asset</li><li>Demonstrable access to the Municipalities mentioned in the ToR</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Drilling Product Sales Engineer is responsible for growing market share and revenue with assigned accounts while establishing and building strong relationships with customers. This role promotes the sale of BL products and services by leveraging field expertise to match customer needs with applicable solutions. The Sales Engineer will acquire technical knowledge through the fix step program and apply it within the sales organization to optimize opportunities and deliver value to clients.</p><p><strong>Key Responsibilities</strong></p><ul><li>Establish and maintain relationships with customers through field visits, following up on sold jobs, and consulting with clients and stakeholders.</li><li>Act as the customer interface with operations.</li><li>Capture customer business line activity and all local and international competitor activity in GAC.</li><li>Maintain opportunity pipeline and account information in C4C, including customer profiling, visit reports, and customer drivers.</li><li>Coordinate scheduling with the service delivery organization as required.</li><li>Provide basic product/service recommendations and present them to clients.</li><li>Assist in troubleshooting product/service performance in the field and resolving complaints.</li><li>Ensure customer issues arising from sales are responded to and appropriately managed.</li><li>Stay informed about sales programs, new product introductions, and developments within the assigned territory.</li><li>Attend training courses to maintain knowledge of key technologies and competitor practices.</li><li>Maintain awareness of market trends and competitive intelligence and communicate findings to management.</li><li>Identify and communicate potential multi-BL and multi-division opportunities.</li><li>Explore opportunities for value-added products and services.</li><li>Support multiple Business Line operations collaboratively to optimize performance.</li><li>Understand and communicate the value of technology to clients and internal teams.</li></ul><p><strong>What We Offer</strong></p><ul><li>Hands-on experience in sales engineering and client relationship management.</li><li>Mentoring from experienced sales and technical experts.</li><li>Exposure to real-world projects and strategic sales decision-making.</li><li>Career development opportunities within sales and technical operations.</li><li>Collaborative and supportive work environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications & Experience</strong></p><ul><li>Bachelor s degree in Petroleum Engineering, Mechanical Engineering, or a related field.</li><li>Basic understanding of drilling operations, sales processes, and customer relationship management.</li><li>Strong analytical, problem-solving, and communication skills.</li><li>Ability to work effectively in teams and collaborate across multiple business lines.</li><li>Motivation to learn, grow, and succeed in sales engineering and technical operations.</li></ul><p>SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.</p><p></p></section>