وظائف نظم و معلومات في ليبيا

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Project Manager (PM) and direct supervision of the DA/MRRM Senior Program Assistant, the successful candidate will be responsible and accountable for assisting on a wide-range of issues associated with implementation of the project related activities and other activities in the field under the Migrant Resource and Response Mechanism (MRRM) project in Zwara.</p><p>In coordination with the supervisors, support the organization of awareness sessions that promote and aim to disseminate the #InformedMigrant information campaign materials including organization of community events, focus group discussions and recreational activities.</p><p>Support the organization and facilitate the implementation and monitoring of relevant dissemination activities in target communities, building upon a network of local and International Non-Governmental Organization (NGOs), and community leaders;</p><p>Support field activities reporting and send regular updates as requested by the supervisors.</p><p>Register and profile migrants receiving assistance during outreach activities.</p><p>Regularly update database and other information management system and send regular updates to the Team Leader and Information Management Assistant as required.</p><p>In coordination with the supervisors, assist to organize regular meetings with the migrants community leaders, and other stakeholders working on migrants assistance as required.</p><p>Participate in needs assessments and pre-distribution assessments as requested by the TL/NO.</p><p>Support the MRRM Outreach Team to provide appropriate assistance to migrants with vulnerabilities including distribution of NFI, food items, and hygiene kits.</p><p>Follow and monitor proper utilization of standard operating procedures, manuals, guidance notes, M&amp;E tools and methodologies in the implementation of project activities as instructed by the supervisors.</p><p>Assist in the logistics arrangements and preparations for social/community events, workshops, or meetings in the field.</p><p>Support the NO and MRRM communication assistant in preparing the visibility materials and collect all the photos of relevant activities, including the interest stories and quotes from the beneficiaries and other stakeholders.</p><p>Contribute to the gender mainstreaming throughout activities, addressing protection, social, environmental, and other relevant cross-cutting concerns.</p><p>Perform any other related responsibilities, as assigned by the supervisors.</p><p>Project reporting DA/MRRM Senior Program Assistant G6</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies The incumbent is expected to demonstrate the following values and competencies: Values - all CTG staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies Behavioural Indicators level 3 Teamwork : develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : continuously seeks to learn, share knowledge and innovate. Accountability : takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Managerial Competencies Behavioural Indicators level 3 Strategic thinking and vision: works strategically to realize the Organization s goals and communicates a clear strategic direction Team management no managerial responsibility Further information Good knowledge of the broad range of migration related issues in Libya Creative and solution oriented. Knowledge of Microsoft office tools.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Overview of position<br><p>Established in 1951, Our client is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non- governmental partners. Our client is dedicated to promoting humane and orderly migration for the benefit of all. </p> Role objectives<br><ol> <li> <p>Protection monitoring: Coordinate and implement protection analysis activities, conduct monitoring visits to detention centers, gathering points, and disembarkation sites, and prepare assessment reports.</p> </li> <li> <p>Field support: Provide logistical and administrative support for field visits, coordination meetings, and follow-up actions; ensure accurate data collection using available tools. </p> </li> <li> <p>Community engagement: Provide support for AAP-related events, campaigns, training, consultations, and promote engagement to community meetings, focus groups, and/or outreach activities. </p> </li> <li> <p>Beneficiary support: Provide information on available services and refer beneficiaries to appropriate IOM units or partner organizations.</p> </li> <li> <p>Partner communication: Communicate with internal and external partners on protection monitoring activities and contribute to overall project monitoring and reporting.</p> </li> <li> <p>AAP awareness: Support efforts to ensure clear understanding of AAP concepts, principles, and mechanisms among migrants, communities, and stakeholders.</p> </li> <li> <p>Feedback management: Record, categorize, and update feedback in the AAP database confidentially, ensuring timely referral, follow up, and systematic collection from suggestion boxes and offline channels.</p> </li> <li> <p>Reporting duties: Ensure timely and complete reporting of all activities on a timely manner. </p> </li> <li> <p>Perform other duties as assigned.</p> </li> </ol> Project reporting<br><p>Senior Protection Associate (Protection Monitoring &amp; Analysis)</p> <p> <br> </p> Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul> Team management<br><p>No team management responsibility for this role</p> Further information<br><ul> <li> <p> <span>Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines;</span></p> <p> </p> <span> </span> <p> </p> </li> <li> <p>Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc.</p> <p> </p> <p> </p> </li> <li> <p>Protection analysis skills, to review information, identify patterns, and turn findings into clear assessment reports.</p> <p> </p> <p> </p> </li> <li> <p>Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment;</p> <p> </p> <p> </p> </li> <li> <p>Engagement and coordination skills, to explain AAP concepts clearly, speak with communities respectfully, and coordinate with partners.</p></li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>In the usual norms, Protection from Violence (PfV) is a separate core competency (CC), however in the current context of Libya, PfV will be initiated under Information, counselling and legal assistance (ICLA) CC. This situation might change in the future.&nbsp; The following is a brief description of the role.</span></p><br><p><span><u>Generic responsibilities&nbsp;</u></span></p><br><p><span>These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.</span></p><br><ol><li><p><span>Ensure compliance with NRC policies, guidelines and standards.</span></p><br></li><li><p><span>Ensure compliance with Protection from Violence and ICLA Core Competencies (CC) strategy, tools, handbooks, guidelines and standards.</span></p><br></li><li><p><span>Protection from Violence specific technical responsibility for implementation of technical activities of CC project(s).</span></p><br></li><li><p><span>Specific technical responsibility for tracking of financial expenditures for technical activities of CC project(s).&nbsp;</span></p><br></li><li><p><span>Specific technical responsibility for the quality control and monitoring of project activities.</span></p><br></li><li><p><span>Specific technical responsibility for project documentation of technical activities of CC project(s).</span></p><br></li><li><p><span>Provide specific technical support and capacity building towards project staff.</span></p><br></li><li><p><span>Provide specific technical analysis and feedback to NRC representatives in coordination forums.</span></p><br></li><li><p><span>Assess, promote and document ideas for technical improvement and further programme development options.</span></p><br></li><li><p><span>Ensure that projects target beneficiaries most in need and explore and asses new and better ways to assist.</span></p><br></li><li><p><span>Promote the rights of IDPs/returnees/refugees in line with the advocacy strategy.</span></p><br></li></ol><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach. </p> Role objectives<br><ul> <li> <p>Provide psychosocial support to the members of the migrant community enrolled in VHR program through providing scheduled activities in living spaces, holding support groups for identified target populations. </p> </li> <li> <p>Also supporting migrants living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks. </p> </li> <li> <p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.</p> </li> <li> <p>Provide remote psychosocial support when needed. </p> </li> <li> <p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p> </li> <li> <p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p> </li> <li> <p> Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p> </li> <li> <p> Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p> When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p> Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p> Work on creating a system for proper documentation.</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p></li><li> </li> </ul> <div> <br> </div> Project reporting<br><p>MHPSS Program Officer </p> Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul> Team management<br><p>No team management responsibility for this role</p> Further information<br><ul> <li> <p> <span>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level</span></p> </li> <li> <p>maintains confidentiality and discretion in appropriate areas of work</p> </li> <li> <p>Skilled at developing culturally relevant psychotherapeutic interventions</p> </li> <li> <p>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings</p> </li> <li> <p>knowledgeable on the psychosocial impact of forced displacement.</p></li></ul></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>From an automated government through e-Government to a smart and open government, technology and innovation have become vital tools for managing and conducting government business, serving its citizens, and achieving its development targets. The 2030 Agenda for Sustainable Development states that good governance at all levels as well as transparent, effective and accountable institutions are necessary to build peaceful societies and achieve sustainable development. In this Agenda, specific measures are given to achieve such societies especially in Goal 16 Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels . Under this goal, the development of effective, accountable and transparent institutions (16.6), responsive, inclusive participatory and representative decision-making (16.7) and public access to information (16.10) are promoted as targets. To implement these targets, a partnership, between the Government, the private sector, civil society, other stakeholders (such as the public, and regional, sub-regional and international institutions) and citizens, is envisioned. Better governance and better public institutions are essential elements in achieving the sustainable development goals (SDGs). Technology and innovation provide governments with options to achieve the individual targets set out in Goal 16. Innovation in the public sector provides new processes, products and services that can either be new technologies or be supported by technologies that promotes access to information, inclusiveness, citizen participation, accountability, transparency and responsiveness. When the government adopts new technologies and openness as part of its paradigm, the possibility of collaboration, shared responsibility and co-decision-making, strengthens the government and empowers its citizens. The United Nations is involved in enhancing the use of emerging technologies for sustainable development. In September 2024 during the Summit of the Future, world leaders adopted the Pact for the Future and its annexes: the Global Digital Compact (GDC) and Declaration on Future Generations. The GDC mandates UN Regional Commissions to provide support to Member States to advance digital transformation. Globally, the Intelligent Transport Systems (ITS) market is projected to grow from USD 42.55 billion in 2025 to USD 55.36 billion by 2030 at a CAGR of 5.4%. Digitally driven measures such as smart logistics and improved asset utilization could limit road freight CO emission growth by up to 40% between 2019 and 2050. In the Arab region, 95% mobile broadband coverage a critical enabler for connected mobility . The progressive integration of AI, IoT, GIS and ITS into national transport strategies across Member States, directly serving SDGs 9 and 11. Libya s land transport sector faces acute structural challenges: a paved road network of approximately 34,000 km , one of the highest road-fatality rates in the world publicly cited at around 73 deaths per 100,000 inhabitants against a global benchmark of roughly 20 , Digital transformation of land transport in Libya is expected to (i) reduce fatalities and injuries through intelligent traffic management, e-enforcement, GPS-based fleet supervision and connected-vehicle safety; (ii) modernise freight, customs and logistics operations through digital manifests, tracking and scheduling (iii) enhance public revenue and governance via digital tolling, licensing and vehicle registration; and (iv) anchor land transport within Libya s broader digital transformation and economic recovery agenda. The Land Transport Authority (LTA) in Libya requested the technical assistance of ESCWA to develop their digital transformation strategy. LTA is planning to develop a comprehensive framework to modernize its two main divisions: the Authorization Department and the Transport Affairs Department. This framework will encompass the registration and management of services provided to public vehicles, vehicle testing processes, and the delivery of permit services to individuals and businesses. Currently, most of these services rely on manually maintained Excel-based data, which increases the risk of errors and limits efficiency. The objective of this consultancy is to provide an advisory service to assist ESCWA team in suggesting the digital transformation framework to LTA. The consultant shall propose to the designated ESCWA focal point a detailed version of the digital transformation strategy. To produce the draft strategy, the consultant is requested to conduct, among others, the main following tasks: 1. Review the national digital documents and the existing policies and strategies in Libya related to digital transformation, innovation, digital technologies, and other related national development plans; 2. Review best regional and international best practices related to Digital Transformation Strategies and policies (at least 2 selected regional and 2 international cases); 3. Identify main national stakeholders, hold, in coordination with LTA, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals. This includes assessing institutional digital maturity of LTA, its main business processes, and the current data governance; 4. Contribute to sectoral workshops to discuss needs and priorities, if needed; 5. Prepare the needed digital transformation strategy based on international and regional best practices, gap analysis, national needs (SWOT analysis). This strategy would include phased implementation roadmap and change management component; 6. Present the draft report in a national workshop or meeting (physically or remotely) and capture the main comments and findings of the discussions; 7. Update the draft proposal according to all received feedback and comments during the reviewing process by ESCWA and LTA. ESCWA promotes gender equality and integration of youth through its publications and therefore the consultant should pay attention, with the help of ESCWA staff, to gender considerations and youth dimension throughout the research work to ensure that the report gives equal attention to the needs of both men and women, as well as girls and boys. Writing should use gender-sensitive language.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A Master's degree in ICT, technology, engineering, computer science or a related field is required. A Ph.D. degree is desired. All candidates must submit a copy of the required educational degree. Incomplete applications will not be reviewed. At least 5 years of professional experience and research in the domain of digital technologies is required. Previous experience in transport topics is required. Previous experience in the delivery of research papers is desirable. Previous experience in the development of digital plans is desirable. Fluency in written and spoken Arabic and English is required. Note: Fluency equals a rating of fluent in all four areas (speak, read, write, and understand) and Knowledge of equals a rating of confident in two of the four areas.</p><p></p></section>

<p><br></p><p><strong>Role objectives</strong></p><p>Under the supervision of Our client the consultant will undertake the following tasks:</p><p><strong>A. Beneficiary Intake and Referral Support</strong></p><ul><li>Serve as the primary community focal point for beneficiaries accessing the referral mechanism;</li><li>Conduct intake meetings with families of missing persons in a confidential and victim-centred manner;</li><li>Assist beneficiaries in completing complaint, intake, consent, and referral forms;</li><li>Identify legal, psychosocial, protection, and administrative needs of beneficiaries;</li><li>Conduct preliminary risk and vulnerability assessments and identify urgent protection concerns;</li><li>Refer beneficiaries to designated lawyers and MHPSS providers in accordance with agreed referral procedures (SoPs) ;</li><li>Ensure regular referral follow-up with beneficiaries and service providers regarding ongoing referrals;</li><li>Maintain anonymized referral tracking records for monitoring purposes.</li></ul><p>The consultant shall support referral follow-up and coordination only and shall not provide legal advice, psychosocial counselling, forensic services, or case management.</p><p><strong>B. Coordination with Lawyers and MHPSS Providers</strong></p><ul><li>Coordinate appointments and meetings between beneficiaries and legal/MHPSS service providers;</li><li>Facilitate visits and missions of lawyers, MHPSS experts, and project teams to Tarhuna;</li><li>Support logistical and community coordination for legal awareness sessions, consultations, and outreach activities;</li><li>Ensure timely communication between beneficiaries, lawyers, MHPSS providers, and UNDP;</li><li>Flag urgent or sensitive cases requiring immediate attention.</li></ul><p><strong>C. Community Outreach and Awareness</strong></p><ul><li>Support a localized awareness campaign to inform families about available support services and referral pathways;</li><li>Support awareness-raising activities related to legal rights, available services, and access procedures;</li><li>Facilitate community meetings and engagement sessions with families, Our client and local stakeholders;</li><li>Support dissemination of communication and awareness materials developed under the project.</li></ul><p><strong>D. Reporting and Documentation</strong></p><ul><li>Prepare monthly activity and case coordination reports;</li><li>Maintain anonymized data and referral statistics in line with confidentiality protocols;</li><li>Document key challenges, trends, risks, and lessons learned from implementation;</li><li>Contribute to improving referral procedures and operational tools based on field experience.</li></ul><p>Project reporting</p><p>The Contractor is expected to continuously liaise with the Project Team, and update them on progress, or any complications during the process.</p><p>Key competencies</p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span><span><em><span><span>Provides nursing care in an effective and safe manner to a select group of patients and families, carries out established nursing regimes, and plans of nursing care under the guidance of a preceptor or other designated RN.</span></span></em></span></span></span></p><br> <p><span><span>The scope of responsibility, duties and accountability at the facility department and position levels including knowledge and practice of the clinical/technical skills necessary to the position consistent with the Qatar Council for Healthcare Practitioners (QCHP) Nursing/Midwifery Competency Framework and Scope of Practice. Nursing job duties are to meet the Joint Commission International and the Plan of Care Policy, and other regulatory requirements.</span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Identifies outcomes with regard to patient care delivery and timely care.</p><br> <p>Assures quality of care by adhering to therapeutic standards, measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by QCHP, and other governing agency regulations.</p><br> <p>Provides basic assessment skills to assess the signs, symptoms, reactions, behaviors, or general appearance to determine normal versus abnormal characteristics.</p><br> <p>Delivers safe and appropriate patient care to a specific patient population using nursing process.</p><br> <p>Provides direct and indirect care services, including, but not limited to, the administration of medications and therapeutic agents necessary to implement treatment, disease prevention, or rehabilitative plan of care.</p><br> <p>Performs skin tests, immunizations, phlebotomy, and the initiation of peripheral venous access.</p><br> <p>Observes signs and symptoms of illness, reactions to medications/treatments, general behavior, and/or general physical condition.<br> </p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Plans patient care based on assessment, validated by peers. Implements appropriate reporting, referrals, and care in accordance with standardized procedures. Initiates emergency procedures when indicated.</p><br> <p>Provides care to special patient populations and patients with diverse cultural backgrounds. Identifies patient’s readiness for learning and ability to follow directions/instructions and give consent.</p><br> <p>Makes special adjustments to patient care as required to the specific populations needs, including cultural, spiritual, age, psychosocial, communication, gender, sexual orientation, economic, education, family, and condition needs.</p><br> <p>Identifies and assesses patient safety concerns with respect to age and developmental considerations. Intervenes to provide a safe environment and evaluates effectiveness of intervention for patient.</p><br> <p>Provides and accurately documents in the electronic medical record direct and indirect patient care services that ensures the safety, comfort, personal hygiene, and protection of patients in a timely manner.</p><br> <p>Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>• Regulatory Ability to interpret and apply knowledge of standards to comply with regulationsCommunication Ability to convey and/or receive written/verbal information to/from various audiences in different formatsTechnical Ability to operate mechanical/medical devices and/or equipmentManagement Ability to address performance issues and implement corrective action plansManagement Ability to foster individual/team development, performance feedback, coaching and recognitionAnalytical Ability to apply critical thinking to analyze and interpret information and/or dataQuality Ability to provide and/or support a level of work excellence and accuracy; recognize and address flaws or errors that others may overlookManagement Ability to motivate, monitor, measure, recognize and improve performance and morale</p><br> <p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>10 years of total work experience</p><br> <p>5-7 years of relevant work experience</p><br> <p>1 year in GCC (preferred)</p><br> <br><br><u><b>Competencies</b></u> <br>Resilience<br>Agility<br>Quality<br>Patient Care and Management L2<br>Leadership<br>Medical Equipment Knowledge L2<br>Advanced Patient Assessment Skills L2<br>Patient Safety and Risk Management L2<br>Clinical Expertise L2<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br>Diploma in Nursing<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Laboratory Technologist II is responsible to perform and provide analysis for low to high complex diagnostic testing in the relevant section and provide Phlebotomy services especially for difficult blood draws.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Actively participates in the technical and analytical work of the section.&nbsp;</p><br> <p>Liaises with the Team Lead on appropriateness of tests, results, and additional testing as required.&nbsp;</p><br> <p>Monitors, records, reports back results, and participates in discussions to rectify areas of concern if necessary.&nbsp;</p><br> <p>Identifies problems that may adversely affect test performance or reporting of test results and either corrects the problem or notifies the Team Lead.&nbsp;</p><br> <p>Responds to questions/queries and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results.&nbsp;</p><br> <p>Investigates and takes action to resolve the problems with analytical methods and equipment.&nbsp;</p><br> <p>Collects laboratory specimens and performs assigned laboratory procedures and other tests as necessary and immediately reports abnormal findings to appropriate staff. </p><br> <p>Verifies all critical results and documents with accurate follow-up. </p><br> <p>Performs pediatric and adult phlebotomy.&nbsp;</p><br> <p>Provides phlebotomy support to other clinical units for patients with difficult veins.&nbsp;</p><br> <p>Collects venous and capillary blood, using precautions that ensure the safety of the patient and Laboratory staff.&nbsp;</p><br> <p>Performs positive patient identification and records appropriate collection information in the Center information system or on the Laboratory requisition form.&nbsp;</p><br> <p>Ensures that all specimen collections and processing are performed in compliance with JCI, CAP and ISO15189 guidelines.&nbsp;</p><br> <p>Performs appropriate documentation of Laboratory procedures to assure the accuracy of Laboratory records.&nbsp;</p><br> <p>Assists the Team Lead in inventory management which includes stock monitoring and ordering.&nbsp;</p><br> <p>Operates complex automated Laboratory equipment, computer software, and precision instruments.&nbsp;</p><br> <p>In liaison with the Team Lead, provides technical advice on, and assists in the selection / validation of new equipment.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Takes responsibility for the maintenance and safe use of equipment within the section. </p><br> <p>Uses Laboratory Information System (LIS) to generate workload statistics, run queries and assess quality of data according to defined criteria.&nbsp;</p><br> <p>Responsible for planning, performing, and evaluating Laboratory testing analysis and quality control.&nbsp;</p><br> <p>Ensures compliance to all policies and procedures.&nbsp;</p><br> <p>Adheres to KMC standards as per the Code of Conduct and Conflict of Interest policies.&nbsp;</p><br> <p>Adheres to the Laboratory’s quality control policies and procedures and performs, reviews, and documents all quality control activities accordingly.&nbsp;</p><br> <p>Helps ensure the provision of a high quality, cost-effective service with the emphasis on quality assurance in all aspects of the section supervised by monitoring and audit of internal quality control.&nbsp;</p><br> <p>Ascertains that quality control procedures are followed prior to releasing clinical data.&nbsp;</p><br> <p>Reviews and evaluates quality control, proficiency, and competency. </p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Expert in pediatric and adult phlebotomy.&nbsp;</p><br> <p>Functional knowledge and clinical experience in Clinical laboratories.&nbsp;</p><br> <p>Knowledge of and experience with Clinical laboratory safety and risks.&nbsp;</p><br> <p>Knowledge of ISO 15189/CAP/JCI standards and guidelines.&nbsp;</p><br> <p>Demonstrated strong analytical and decision-making skills.&nbsp;</p><br> <p>Excellent communication and interpersonal skills.&nbsp;</p><br> <p>Proficiency with Microsoft Office suite</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 4 years’ experience in clinical laboratories as a licensed Clinical Scientist or Technologist (Required). </p><br> <p>Minimum 3 years of Phlebotomy experience in a pediatric hospital (Required)</p><br> <p>Minimum 3 years as a Technologist in a CAP or ISO15189 laboratory (Preferred)</p><br> <p>Minimum 2 years in GCC (Preferred)</p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>Data Analysis and Interpretation L3<br>Laboratory Testing and Analysis L3<br>Sample Handling and Preparation L3<br>Regulatory Compliance L3<br>Quality Assurance and Control L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Biomedical Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Respiratory Therapist (III) is a specialized health care practitioner who assesses, educates, treats, and offers preventive and health care promotion to patients with cardiopulmonary deficiencies across the care continuum. The Respiratory Therapist is competent in general respiratory procedures including but not limited to management of both invasive and non-invasive ventilation, arterial punctures, assist in bronchoscopy, management of tracheostomies, ambulatory procedures (PFT, spirometry, measurements), and emergency procedures. The RT works generally out of the Intensive Care Unit and collaborates with both medical and nursing leadership in care delivery and service line coverage, but may care for patients site-wide, based on clinical need. RT coverage may be provided in the inpatient units, neonatal ICU, emergency department and outpatient clinics.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Performs adult and pediatric/neonatal respiratory procedures including set-up and monitoring of free flow oxygen therapy systems, blend aerosol systems, aerosol systems, volume expansion techniques/devices, bronchial hygiene techniques/devices and CPR.</p><br> <p>Management of ventilator systems including setup and monitoring of continuous invasive and noninvasive mechanical ventilator systems, specialty gases and related monitoring and supportive adjuncts used on patient populations.</p><br> <p>Performs emergency procedures including set-up and monitoring of adult invasive and non-invasive mechanical ventilator systems and related supportive adjuncts, adult arterial puncture for blood gas analysis, adult and pediatric/neonatal respiratory procedures.</p><br> <p>Performs adult arterial punctures, obtaining and interpretation of arterial blood gas.</p><br> <p>Assist with bronchoscopy procedures.</p><br> <p>Works in both general and specialized areas including, but not limited to Emergency, Intensive Care Unit and Neonatal Intensive Care Unit.</p><br> <p>Takes an active role within the development of the Rehabilitation Services, delivering In-Service training, facilitating/delivering the training and development of non-therapy staff and sharing knowledge and skills where appropriate.</p><br> <p>Manages own time and caseload with an awareness of limitation of the Therapy Service and a knowledge of specialist facilities and appropriate referral and provides support to colleagues and direct reports to manage their caseload.</p><br> <p>Acts as a key figure within the Hospital, in the provision of specialist knowledge and skill in the respiratory assessment, management and treatment of patients, within a broad scope of practice.</p><br> <p>Adheres to all departmental and facility wide policies, procedures, risk assessments and processes in the interests of maintaining a safe and effective work environment and promoting the highest quality patient care experience.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Practices clear, concise, and timely documentation of clinical records using a variety of digital applications and IT systems.</p><br> <p>Advocates the benefits of respiratory therapy where necessary, using clinical reasoning, evidence practice examples, recognized international guidelines/care standards.</p><br> <p>Takes responsibility for health, safety and security and day to day maintenance of equipment and working environment, reporting issues via appropriate channels.</p><br> <p>Maintains appropriate infection control practices and training, to maintain the safety of patients and colleagues.</p><br> <p>Undertakes clinical and non- clinical audit tasks, as assigned, aimed at informing the facility leadership on performance in critical areas as deemed necessary.</p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Experience of working across a wide range of settings including ED, ICU, Neonatology, and wards. Including the use of mechanical ventilation, interpreting of blood gases, administering of aerosol medication and delivery of airway clearance techniques.</p><br> <p>Evidence of appropriate continued professional development.</p><br> <p>Expertise in the application of evidence-based practice.</p><br> <p>Previous experience working in a multi-disciplinary care team.</p><br> <p>Experience of delivering teaching and education to the RT and wider team.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 6 years post qualifying experience</p><br> <p>For Qatari Nationals, Qatar universities graduates, offspring of Qatari women or offspring of residents, they are required to complete a training period of one year under supervision of a licensed healthcare practitioner (Refer to DHP Circular No24/2020)</p><br> <p>Preferred: Minimum 3 years work experience in the Gulf Cooperation Council</p><br> <br><br><u><b>Competencies</b></u> <br>Resilience<br>Agility<br>Quality<br>Diagnostic Skills L3<br>Leadership<br>Respiratory Imaging L3<br>Advanced Clinical Assessment L3<br>Airway Management L3<br>Oxygen delivery systems L3<br>AI Fluency<br><br><br><u><b>Education</b></u> <br><br><br> </div>

<p>The successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities under emergency response linked to Sudanese community in Libya.</p><p>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</p><p>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</p><p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</p><p>Provide psychological First aid within search and rescue operations.</p><p>Provide remote psychosocial support when needed.</p><p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p><p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p><p>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p><p>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p><p>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p><p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p><p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner.</p><p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p><p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p><p>Work on creating a system for proper documentation.</p><p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p><p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p><p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p><p>Travel to any location as requested by the direct supervisor when/where necessary.</p><p>Attend meetings both programmatic and technical on regular basis.</p><p>Liaise closely with the mental health professional to better follow up on cases.</p><p>Submit weekly and monthly reports documents all activities and services provided.</p><p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</p><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management No managerial responsibility in this team</p><p>Further information</p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work</li><li>Skilled at developing culturally relevant psychotherapeutic interventions</li><li>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings</li><li>Knowledgeable on the psychosocial impact of forced displacement.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span><span><span>The </span></span></span></span><span><span>Patient Diabetic Educator will <span><span>work with patients to help them manage their disease by providing education, support and counseling on diet, exercise, and medication use</span></span></span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span><span>Communicates with patients to explain their disease and answer their questions.</span></span></span></span></p><br> <p><span><span><span><span>Explains treatment plans to their medical teams and patients.</span></span></span></span></p><br> <p><span><span><span><span>Performs clinical assessments, such as measuring height and weight, taking blood pressure, checking feet for signs of injury or infection, and administering tests for glycated hemoglobin levels.</span></span></span></span></p><br> <p><span><span><span><span>Uses empathy to help their patients understand the challenges they may face as a result of their condition.</span></span></span></span></p><br> <p><span><span><span><span>Provides individualized instruction to patients on how to monitor their blood sugar levels and adjust their diets accordingly. </span></span></span></span></p><br> <p><span><span><span><span>Educates patients on how to prevent and control the progression of the disease and how to adjust their life for that purpose.</span></span></span></span></p><br> <p><span><span><span><span>Educates patients on how to inject insulin or other medications using proper techniques to avoid infections or other complications.</span></span></span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p><span><span><span><span>Educates patients on basic principles of nutrition, meal planning, food selection, vitamins, and minerals, and on how to read food labels.</span></span></span></span></p><br> <p><span><span><span><span>Educate patients on necessary follow ups with physicians.</span></span></span></span></p><br> <p><span><span><span><span>Uses the teach-back method by asking follow-up questions to patients&nbsp;once s/he explains a process or concept to them to make sure they have fully grasped the information. </span></span></span></span></p><br> <p><span><span><span><span>Reviews patient records to determine whether the patient is meeting treatment goals. </span></span></span></span></p><br> <p><span><span><span><span>Provides patients with information about community resources such as support groups or social service agencies that can help them manage their conditions.</span></span></span></span></p><br> <p><span><span><span><span>Coordinates and facilitates support groups for patients who have been diagnosed with diabetes or other endocrine disorders.</span></span></span></span></p><br> <p><span><span><span><span>Maintains an inventory of supplies such as glucose monitors, insulin pumps, lancets, syringes, test strips and other items used in diabetes care.</span></span></span></span></p><br> <p><span><span><span><span>Stays abreast of latest treatment methods and advancement in diabetes research.</span></span></span></span></p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><span><span><span><span>Working knowledge of diabetes technology.</span></span></span></span></p><br> <p><span><span><span><span>Ability to be flexible and to function under stressful situations<span>.</span></span></span></span></span></p><br> <p><span><span><span><span>Demonstrated strong analytical and decision-making skills.</span></span></span></span></p><br> <p><span><span><span><span>Excellent communication (verbal and written) and interpersonal skills.</span></span></span></span></p><br> <p><span><span><span><span>Compassionate, patient, organized and detail oriented.</span></span></span></span></p><br> <p><span><span><span><span>Critical thinking and problem-solving skills.</span></span></span></span></p><br> <p><span><span><span><span>Teamwork Skills</span></span></span></span></p><br> <br><br><u><b>Job Experience</b></u> <br><p><span><span>Minimum of 4 years of experience as a Diabetic Educator (required)</span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>Build High-Performing Teams<br>Provide Direction<br>Medication Counseling and Patient Education L3<br>Adult Learning L3<br>Diet modifications L3<br>Advanced Patient Assessment Skills L3<br>Health Technology Integration L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Profesional degree in Nursing or Dietetics<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Laboratory Technologist II is responsible to perform and provide analysis for low to high complex diagnostic testing in the relevant section and provide Phlebotomy services especially for difficult blood draws.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Actively participates in the technical and analytical work of the section.&nbsp;</p><br> <p>Liaises with the Team Lead on appropriateness of tests, results, and additional testing as required.&nbsp;</p><br> <p>Monitors, records, reports back results, and participates in discussions to rectify areas of concern if necessary.&nbsp;</p><br> <p>Identifies problems that may adversely affect test performance or reporting of test results and either corrects the problem or notifies the Team Lead.&nbsp;</p><br> <p>Responds to questions/queries and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results.&nbsp;</p><br> <p>Investigates and takes action to resolve the problems with analytical methods and equipment.&nbsp;</p><br> <p>Collects laboratory specimens and performs assigned laboratory procedures and other tests as necessary and immediately reports abnormal findings to appropriate staff. </p><br> <p>Verifies all critical results and documents with accurate follow-up. </p><br> <p>Performs pediatric and adult phlebotomy.&nbsp;</p><br> <p>Provides phlebotomy support to other clinical units for patients with difficult veins.&nbsp;</p><br> <p>Collects venous and capillary blood, using precautions that ensure the safety of the patient and Laboratory staff.&nbsp;</p><br> <p>Performs positive patient identification and records appropriate collection information in the Center information system or on the Laboratory requisition form.&nbsp;</p><br> <p>Ensures that all specimen collections and processing are performed in compliance with JCI, CAP and ISO15189 guidelines.&nbsp;</p><br> <p>Performs appropriate documentation of Laboratory procedures to assure the accuracy of Laboratory records.&nbsp;</p><br> <p>Assists the Team Lead in inventory management which includes stock monitoring and ordering.&nbsp;</p><br> <p>Operates complex automated Laboratory equipment, computer software, and precision instruments.&nbsp;</p><br> <p>In liaison with the Team Lead, provides technical advice on, and assists in the selection / validation of new equipment.&nbsp;</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p>Takes responsibility for the maintenance and safe use of equipment within the section. </p><br> <p>Uses Laboratory Information System (LIS) to generate workload statistics, run queries and assess quality of data according to defined criteria.&nbsp;</p><br> <p>Responsible for planning, performing, and evaluating Laboratory testing analysis and quality control.&nbsp;</p><br> <p>Ensures compliance to all policies and procedures.&nbsp;</p><br> <p>Adheres to KMC standards as per the Code of Conduct and Conflict of Interest policies.&nbsp;</p><br> <p>Adheres to the Laboratory’s quality control policies and procedures and performs, reviews, and documents all quality control activities accordingly.&nbsp;</p><br> <p>Helps ensure the provision of a high quality, cost-effective service with the emphasis on quality assurance in all aspects of the section supervised by monitoring and audit of internal quality control.&nbsp;</p><br> <p>Ascertains that quality control procedures are followed prior to releasing clinical data.&nbsp;</p><br> <p>Reviews and evaluates quality control, proficiency, and competency. </p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Expert in pediatric and adult phlebotomy.&nbsp;</p><br> <p>Functional knowledge and clinical experience in Clinical laboratories.&nbsp;</p><br> <p>Knowledge of and experience with Clinical laboratory safety and risks.&nbsp;</p><br> <p>Knowledge of ISO 15189/CAP/JCI standards and guidelines.&nbsp;</p><br> <p>Demonstrated strong analytical and decision-making skills.&nbsp;</p><br> <p>Excellent communication and interpersonal skills.&nbsp;</p><br> <p>Proficiency with Microsoft Office suite</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 4 years’ experience in clinical laboratories as a licensed Clinical Scientist or Technologist (Required). </p><br> <p>Minimum 3 years of Phlebotomy experience in a pediatric hospital (Required)</p><br> <p>Minimum 3 years as a Technologist in a CAP or ISO15189 laboratory (Preferred)</p><br> <p>Minimum 2 years in GCC (Preferred)</p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>Data Analysis and Interpretation L3<br>Laboratory Testing and Analysis L3<br>Sample Handling and Preparation L3<br>Regulatory Compliance L3<br>Quality Assurance and Control L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Biomedical Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Camp and Community Services Officer reports to Chief Area Office (CAO) A20. Camp and Community Services Officer Supervise a team of General Service or equivalent Area Staff.<br> Responsibilities<br>Under the supervision of CAO, represents the Agency at the camp level and the surrounding community area, as required; liaises with government authorities at the local level, including municipalities, local Internal Security Forces, local Army forces, as applicable, local refugee community representatives and humanitarian organizations and NGOs during briefings and meetings to ensure effective control and continuity of services including those related to solid waste collection in the camp and the surrounding community area as well as other issues of interest to the Agency; supports approved delegation visits to the camp and the surrounding community area, including when requested by the Director of Communications or the field director, organizing and briefing donors, journalists and other stakeholders and may randomly act as interpreter in such visits if required; Supports all programmes; organizes and participates in meetings with Area Programme Officers in the assigned camp and the surrounding community area on a regular basis to discuss problems and challenges and suggest plans and possible courses of action; coordinates with key staff, including but not limited to Area Programme Officers, Heads of installations in the camp and the surrounding community area and Social Workers, as well as local community representatives and NGOs to discuss issues of mutual concern, address problems and report to CAO accordingly; intervenes to find solutions for disputes among refugees including those related to solid waste collection issues; assists in and advises on the integration of programmes and support service activities; where necessary, takes corrective measures within his/her authority as outlined by her/his supervisor; may be authorized to participate in or lead committees in the community; Acts as Security and Safety focal point for the assigned camp and surrounding community area and identifies, analyses and timely reports to CAO and Field Security and Risk Management (FSRM) staff on risks and security incidents and issues affecting UNRWA personnel and installations; ensures that the Camp and Community Services Office has an evacuation plan and has basic safety equipment in place; consults with community leaders and other identified relevant actors and/or parties about appropriate community response(s) to security incidents involving Agency personnel, assets and/or installations, including reporting such incidents to the police on behalf of UNRWA where required and ensuring measures to prevent security incidents from re-occurring; Monitors the camp's environment and the surrounding community area and identifies and timely reports to CAO on neutrality violations and protection issues affecting Palestine refugees; follows up to ensure such issues are adequately addressed by Programmes and/or other relevant Departments; in consultation with the CAO, supports and works with Protection and Neutrality (P&amp;N) teams in gathering information, reporting protection and neutrality incidents in a timely manner, setting up meetings with beneficiaries, building relationships between the P&amp;N teams and the community regarding protection and neutrality issues, and implementing and mainstreaming the Agency’s responses regarding protection and neutrality issues, as they arise in the assigned camp/community; Plans, directs and manages the activities of the Camp and Community Services Office and provides direct supervision to sanitation laborers and foremen at the camp level as well as guards as requested by Area Programme Officers and CAOs; ensures the implementation of Agency and Field Administrative issuances; establishes and implements monitoring and reporting mechanisms to systematically assess progress and quality of services and the achievement of results including guard force, social services; closely monitors attendance of school attendants who work inside the assigned camp and the surrounding community area and follows up on their work during school vacations; as a member of the Area Management Team, contributes to planning, operating and controlling administrative, finance, supply, distribution, transport, personnel, and building maintenance at the Area level; Responsible for effective communication within the assigned camp and surrounding community area; works with UNRWA programmes and communications department to disseminate information about relevant UNRWA programming and initiatives to residents and beneficiaries with a view to developing and executing appropriate public information interventions to increase/promote awareness, image and visibility of the Agency across the camp and surrounding community area; maintains Agency records, follows up and reports on petitions, claims and applications with beneficiaries, area office and other entities in the assigned camp and surrounding community area; maintains and updates lists of recipients of UNRWA services in the assigned camp and surrounding community; as applicable, provides eligibility and registration services to refugees living inside camp and surrounding community including collecting documents and issuing of registration cards and processes hospitalization transactions submitted by refugees; Act as Emergency Preparedness and Response focal point for the assigned camp and surrounding community area, and under the direction and supervision of CAO, manages the Agency’s emergency preparedness and response activities within the assigned camp and surrounding community area; contributes to various written outputs such as plans, concept of operations, standard operating procedures and situation reports; Performs other duties as may be assigned by the supervisor(s).<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Relating and Networking Leading and Supervising Persuading and Influencing Deciding and Initiating Action Adapting and Responding to Change Strong management and facilitation skills; Proven ability to develop and lead teams, build consensus and facilitate Change and solutions among both UNRWA and community stakeholders; Strong communication, coordination and negotiation skills; Ability to develop and maintain effective relationships and partnerships with Proven skills in applying participatory and client-focused approach; Effective planning and decision-making skills; Strong problem-solving and crisis management skills; Ability to effectively advocate and represent the interests of UNRWA with relevant stakeholders<br> Education<br>A university degree in business administration, law, development, human science or any related field.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least five years' experience in humanitarian, community or social development, preferably with UN agencies or international NGOs, is required. Proven understanding of humanitarian and political, challenges facing Palestine refugees in the field of operations, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 15 the monthly salary will start from USD 1,714.12 (Monthly Salary USD1,542.5 + Supplementary Allowance USD 167 + Special Occupational Allowance 0.30% of basic salary) Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open only to Internal candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Solid knowledge of camp conditions and refugee issues; Sound commitment to UNRWA’s Ethics and Values. Resident of the camp or neighboring area. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Additional information: N/A The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span>The Team Lead – Patient Experience will be responsible</span></span><span><span> for b</span></span><span><span>uilding and promoting the image of the Hospital. S/He will be responsible for extending premium hospitality and exquisite service to the patients/guests across all departments/units, while operating at the highest level of discretion and confidentiality. S/He will ensure and maintain all day-to-day activities of the Department, improve all operational processes, and monitor effectiveness for the Department.</span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span><span>Crafts a personalized, elevated patient/guest experience for patients/guests while always maintaining a positive and professional demeanor. </span></span></span></span></p><br> <p><span><span><span><span><span><span>Builds patient/guest loyalty utilizing luxury standards that foster an exclusive patient relationship and commitment to service excellence. </span></span></span></span></span></span></p><br> <p><span><span><span><span>Coordinates with the Director on patient expectations and patient category type.</span></span></span></span></p><br> <p><span><span><span><span>Provides mentorship and guidance to his/her team towards consistently delivering an elevated patient/guest experience, aligned to the Hospital brand standards.</span></span></span></span></p><br> <p><span><span><span><span>Handles and coordinates all aspects of a patient journey.</span></span></span></span></p><br> <p><span><span><span><span><span><span>Leads daily operational and logistical needs and guides overall efficiency in support of the strategic initiatives of the Department. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Ensures flawless technological solutions for patients/guests. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Responds to special requests from patients/guests and provides prompt follow-up as needed to ensure needs are met with full satisfaction.</span></span></span></span></span></span></p><br> <p><span><span><span><span>Takes corrective actions in situations requiring immediate intervention, including interpretation and administration of the facility’s policies and work rules. </span></span></span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p><span><span><span><span><span><span>Acts as a coordinator between patient, doctor, and administration.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Explains services available and the need for the proper use of them.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Oversees non-clinical activities in Outpatient and Inpatient Departments.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Coordinates with the senior management in organizing any tours or visits.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Communicates pertinent information (verbal and/or electronic) in a timely manner to the Director. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Documents pertinent information, actions and decisions and communicates to the Director. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Supports clinical, operational and facility services throughout the entire Facility on a 24-hour basis. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Collaborates with the clinical and support staff to foster delivery of quality care.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Assists in evaluating and reassigning staff during crisis situations.</span></span></span></span></span></span></p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><span><span><span><span>Strong Knowledge of the Healthcare industry.</span></span></span></span></p><br> <p><span><span><span><span>Computer literacy, including the use of word processing and other software packages.</span></span></span></span></p><br> <p><span><span><span><span>Genuine interest in working within a caring environment.</span></span></span></span></p><br> <p><span><span><span><span>Team Player.</span></span></span></span></p><br> <p><span><span><span><span>Ability to communicate effectively at all levels. </span></span></span></span></p><br> <p><span><span><span><span>High degree of self-organization.</span></span></span></span></p><br> <p><span><span><span><span>Ability to spot and solve problems, requiring effective decision-making skills.</span></span></span></span></p><br> <p><span><span><span><span>Ability to work long hours, often under pressure.</span></span></span></span></p><br> <p><span><span><span><span>Ability to multi-task in a fast-paced environment.</span></span></span></span></p><br> <p><span><span><span><span>Self-driven with a strong ability to work with minimal supervision.</span></span></span></span></p><br> <p><span><span><span><span>Ability to think critically and analyze infomration with efficient solution generating skills.</span></span></span></span></p><br> <br><br><u><b>Job Experience</b></u> <br><p><span><span>Minimum 5 years of experience</span></span><span><span> in a similar role in healthcare</span></span><span><span> (required). </span></span></p><br> <p><span><span>Previous experience in Patient Care/Customer Care and Operations in a complex organization.</span></span></p><br> <p><span><span>2-3 years of Supervisory experience. </span></span></p><br> <p><span><span>Minimum 1 year of experience in GCC (required).</span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<p>CTG overview CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here s a list of services we offer: Staffing solutions and HR management services Monitoring and evaluation Fleet management and logistics Facilities management Sustainability and Communications Advisory Election monitoring and observation IT professional services Medical assistance Visit www.ctg.org to find out more.</p><p>Overview of position Benghazi, the second-largest city in Libya, faces significant challenges in providing adequate water services to its population of approximately 850,000 residents. These challenges are exacerbated by rapid urban expansion, aging infrastructure, water scarcity, poor water and sanitation management performance and climate change. Against this backdrop, our client jointly with the African Development Bank (AfDB), are supporting the Municipality of Benghazi to develop a comprehensive water infrastructure master plan for Benghazi City. To ensure alignment with the Benghazi Metropolitan Area Master plan1currently under finalization (as of October 2025), the water infrastructure masterplan will have 2050 as the final planning horizon year. The goal of this masterplan is to provide a strategic framework for addressing these challenges, ensuring sustainable water management, Component A: Inclusive and resilient urban water masterplan for Benghazi The development of the masterplan will include, amongst others, the following activities: infrastructure assessment, assessment of existing institutional frameworks, field data collection and analysis, identification of infrastructure needs, analysis of the water tariff system, development of long-term goals, identification of stakeholders and their roles, and identification of potential financing mechanisms. The Consultancy Firm selected to deliver this project will also refer to the recently developed sanitation masterplan2 launched in October 2024 between the International Committee of the Red Cross (ICRC) and the Libya Development and Reconstruction Fund, ensuring coherence and between this and the water masterplan being developed. With respect to the water tariff system, in Libya, the price of water depends on its source of withdrawal. According to the AfDB, the charge for the use of water from the Man-made River Project (MMRP)3 is defined in Decree No.218/1994 and is dependent on its use. For domestic use, the General Company of Water and Wastewater (GCWW) pays a tariff to the MMRP. For desalinated water delivered by the General Desalination Company of Libya (GDCOL) for domestic use, there is a charge applied for this supply to the GCWW. Finally, the domestic water tariff paid by users for the water supply service delivered by the GCWW is volumetric and has a fixed tariff4. The water masterplan will cover all of Benghazi municipality, including peri-urban areas and new areas which are not connected to any water supply system (and informed by population growth projections and city expansion), and integrate climate change adaptation measures and best practices, such as circular economy concepts, when possible. It will be a strategic document, providing a vision for the sustainable development and operation of water supply facilities with 2050 as the final planning horizon year, and from the technical, institutional, financial and environmental perspectives. Accordingly, the technical and investment forecasts will be defined for the following horizons: Short term (intermediate) 2030 Long term 2050 Each horizon and interval between them will be the subject of a priority analysis of the projects and works to be carried out for the achievement of the objectives fixed at the final horizon according to the criteria of urbanization, existing infrastructure, and environmental and socio-economic impacts. Component B: Preparation of Water and Sanitation Investment Plan Projects An investment plan will be developed by the Consultancy Firm appointed to develop the Benghazi water masterplan and cleared by the competent authorities. The investment plan will include a project prioritization table, following a multi-criteria analysis, established in collaboration with the main stakeholders. The Consultancy Firm will then prepare the preliminary design, full design, and tender documents (including Bills of Quantities) for the top three (3) prioritized investment projects and initial budget estimates. The full / detailed design will be developed for the top three prioritized investment projects, for which at least EUR 100 million (in words: one hundred million) will be expected to be mobilized for infrastructure development. Component C: Governance and capacity building of relevant national stakeholders and Project management This component will strengthen the project's ownership and relevance by involving the relevant national stakeholders of the sector. Specifically, the Consultancy Firm will develop a Capacity Building Plan (aligned to the time horizons as articulated under Component A) to train local authorities, particularly the Municipality of Benghazi, Libya Reconstruction and Development Fund, the GCWW and the GMRA, on the operation and management of the systems proposed in the masterplan.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Expert knowledge of at least one, and basic knowledge of at least two of the following components: experience in developing an action plan extracting information from ESMF to guide ESS implementation; designing standards and instruments for safeguarding compliance and screening; developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting; oversight and monitoring the implementation of environmental and risk management plans at the project level; previous experience with the UN or AfDB and MDB-funded projects is desirable.</li><li>Expert knowledge of at least two of, and basic knowledge of the other two following components: Programme/project management; Capacity development; Knowledge management; Monitoring and evaluation.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clinet technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Install, operate, maintain, and troubleshoot CCTV and Building Management System (BMS) equipment to ensure the efficient operation, security, and automation of building facilities. Perform preventive and corrective maintenance while ensuring compliance with safety and operational standards. Install, inspect, maintain, and troubleshoot CCTV cameras, NVR/DVR systems, BMS controllers, sensors, and associated equipment. Monitor and maintain BMS systems controlling HVAC, lighting, and other building services to ensure optimal performance. Diagnose and rectify faults in CCTV and BMS hardware, software, wiring, and network connections. Perform routine testing, preventive maintenance, and system upgrades while maintaining accurate service records. Ensure compliance with HSE requirements and coordinate with facility teams to minimize system downtime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma/ITI in Electrical, Electronics, Instrumentation, or a related technical field with experience in CCTV and BMS systems.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span><span>The Team Lead – Patient Experience will be responsible</span></span><span><span> for b</span></span><span><span>uilding and promoting the image of the Hospital. S/He will be responsible for extending premium hospitality and exquisite service to the patients/guests across all departments/units, while operating at the highest level of discretion and confidentiality. S/He will ensure and maintain all day-to-day activities of the Department, improve all operational processes, and monitor effectiveness for the Department.</span></span></p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p><span><span><span><span>Crafts a personalized, elevated patient/guest experience for patients/guests while always maintaining a positive and professional demeanor. </span></span></span></span></p><br> <p><span><span><span><span><span><span>Builds patient/guest loyalty utilizing luxury standards that foster an exclusive patient relationship and commitment to service excellence. </span></span></span></span></span></span></p><br> <p><span><span><span><span>Coordinates with the Director on patient expectations and patient category type.</span></span></span></span></p><br> <p><span><span><span><span>Provides mentorship and guidance to his/her team towards consistently delivering an elevated patient/guest experience, aligned to the Hospital brand standards.</span></span></span></span></p><br> <p><span><span><span><span>Handles and coordinates all aspects of a patient journey.</span></span></span></span></p><br> <p><span><span><span><span><span><span>Leads daily operational and logistical needs and guides overall efficiency in support of the strategic initiatives of the Department. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Ensures flawless technological solutions for patients/guests. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Responds to special requests from patients/guests and provides prompt follow-up as needed to ensure needs are met with full satisfaction.</span></span></span></span></span></span></p><br> <p><span><span><span><span>Takes corrective actions in situations requiring immediate intervention, including interpretation and administration of the facility’s policies and work rules. </span></span></span></span></p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><p><span><span><span><span><span><span>Acts as a coordinator between patient, doctor, and administration.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Explains services available and the need for the proper use of them.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Oversees non-clinical activities in Outpatient and Inpatient Departments.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Coordinates with the senior management in organizing any tours or visits.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Communicates pertinent information (verbal and/or electronic) in a timely manner to the Director. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Documents pertinent information, actions and decisions and communicates to the Director. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Supports clinical, operational and facility services throughout the entire Facility on a 24-hour basis. </span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Collaborates with the clinical and support staff to foster delivery of quality care.</span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span>Assists in evaluating and reassigning staff during crisis situations.</span></span></span></span></span></span></p><br> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><span><span><span><span>Strong Knowledge of the Healthcare industry.</span></span></span></span></p><br> <p><span><span><span><span>Computer literacy, including the use of word processing and other software packages.</span></span></span></span></p><br> <p><span><span><span><span>Genuine interest in working within a caring environment.</span></span></span></span></p><br> <p><span><span><span><span>Team Player.</span></span></span></span></p><br> <p><span><span><span><span>Ability to communicate effectively at all levels. </span></span></span></span></p><br> <p><span><span><span><span>High degree of self-organization.</span></span></span></span></p><br> <p><span><span><span><span>Ability to spot and solve problems, requiring effective decision-making skills.</span></span></span></span></p><br> <p><span><span><span><span>Ability to work long hours, often under pressure.</span></span></span></span></p><br> <p><span><span><span><span>Ability to multi-task in a fast-paced environment.</span></span></span></span></p><br> <p><span><span><span><span>Self-driven with a strong ability to work with minimal supervision.</span></span></span></span></p><br> <p><span><span><span><span>Ability to think critically and analyze infomration with efficient solution generating skills.</span></span></span></span></p><br> <br><br><u><b>Job Experience</b></u> <br><p><span><span>Minimum 5 years of experience</span></span><span><span> in a similar role in healthcare</span></span><span><span> (required). </span></span></p><br> <p><span><span>Previous experience in Patient Care/Customer Care and Operations in a complex organization.</span></span></p><br> <p><span><span>2-3 years of Supervisory experience. </span></span></p><br> <p><span><span>Minimum 1 year of experience in GCC (required).</span></span></p><br> <br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in any related field<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><p>Project Management Lead initial client engagements, clearly articulating CTG s services and project scope as per contract terms and conditions. Ensure alignment between the scope of work, client expectations, and CTG s service delivery, proactively managing and agreeing on any adjustments. Act as the focal point for clients, maintaining strong relationships and addressing concerns promptly to ensure satisfaction and smooth project execution. Take ownership of issue resolution, ensuring timely and effective solutions related to service delivery, consultant performance, or client concerns. Monitor financial performance, ensuring proper management of costs, revenue, and resource allocation to maintain project profitability. Ensure the timely and accurate delivery of monthly reports to clients, covering key metrics such as headcount, payroll, DSA amounts, consultant activities, and financial status. Contribute to financial forecasting and planning for ongoing and future projects.</p><p>Operations, Legal, and Compliance Management Oversee recruitment, onboarding, payroll, and contract issuance processes for CTG consultants, ensuring efficiency and compliance with CTG policies and legal frameworks. Ensure all operations related to the project comply with CTG policies, local labor laws, and client requirements, including adherence to deadlines, quality standards, and financial controls. Support the timely and compliant onboarding of international consultants per contractual requirements. Ensure the accurate and timely issuance of consultant contracts, ensuring compliance with CTG policies, local labor laws, and client agreements. Provide regular operational and financial updates to internal stakeholders, including the Country Operations Manager and Regional Director, regarding the status of client accounts, project delivery, and financial performance. Proactively implement measures to prevent mismanagement of resources, client expectations, or deliverables. Ensure strict compliance with CTG s operational policies to mitigate legal and financial risks. Obtain necessary approvals for any deviations from CTG s standard operating procedures to prevent legal or financial repercussions. Notify in-country management of any client-recommended deviations from CTG s processes. Report any fraudulent activities or irregularities to in-country management immediately. Maintain professional and official communication channels to avoid disputes with clients.</p><p>Team Leadership and Management (when applicable) Lead and manage a team of Account Administrators, Account Team Leaders, and support staff, ensuring they are well-trained, motivated, and equipped to carry out their roles. Effectively delegate tasks, ensuring timely completion and adherence to established processes. Monitor the performance of team members, providing feedback, guidance, and mentorship to ensure high-quality delivery of services. Identify areas for development within the team and provide coaching, training, and professional growth opportunities. Uphold CTG s ethical standards, ensuring all interpersonal interactions remain professional, culturally sensitive, and aligned with CTG s core values. Foster a respectful and inclusive work environment that acknowledges diverse cultural values and beliefs. Promote CTG s values in all aspects of team operations and client interactions.</p><p>Client Relationship and Communication Serve as the primary liaison for clients, maintaining long-term relationships and addressing any concerns or issues that arise. Ensure clear and transparent communication with clients to build trust and maintain satisfaction. Take ownership of any challenges that arise in client relationships, whether related to service delivery or internal operations, and ensure appropriate solutions are implemented swiftly. Ensure that client expectations are met without compromising operational efficiency or profitability.</p><p>Quality Management Responsibilities - Quality Assurance and Continuous Improvement: Ensure the consistent delivery of services in accordance with contractual obligations, company standards, and client expectations. Monitor service quality and client satisfaction through regular reviews, feedback sessions, and performance evaluations. Identify quality risks, service gaps, and areas for improvement, and implement corrective and preventive actions as required. Coordinate with operational and support teams to ensure compliance with established quality management processes and procedures. Track and report key performance indicators (KPIs), service level agreements (SLAs), and quality metrics to management and clients. Lead client issue resolution processes, ensuring timely investigation, root cause analysis, and implementation of sustainable solutions. Support continuous improvement initiatives aimed at enhancing service delivery efficiency, effectiveness, and customer satisfaction. Ensure all client-related documentation, records, and reports are maintained accurately and in accordance with company quality standards. Promote a culture of quality, accountability, and continuous improvement among internal stakeholders and service delivery teams. Participate in internal and external audits related to client accounts and support the implementation of audit recommendations. Ensure continuous follow-up and regular updates of all client trackers, including training records, performance reviews, and other tracking tools, in line with client requirements. Ensure the timely delivery of all client reports, maintaining a high level of accuracy and ensuring that all information is up to date Deliver CTG and UN training programs effectively and maintain accurate, comprehensive, and regularly updated training materials and matrices for all training activities conducted</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies - Outstanding people management skills and very familiar with delegation, performance management, and providing feedback and guidance to team members. - Strong communication, problem-solving skills. - Financial acumen, ideally with experience managing budgets and financial reporting. - Proficiency in HR systems and Microsoft Office (Excel, Word, PowerPoint). - Strong attention to detail, especially in managing contracts, consultant data, and reporting. - Proactive and results-oriented. - Ability to work under pressure and manage multiple priorities simultaneously.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Company Overview</strong><p><span>The Shahin Group is a Libyan company specializing in providing integrated solutions in the logistics and e-commerce sector, covering the entire value chain from international shipping and procurement, through warehousing and order management, to local delivery and collection.</span></p><br><p><span>The group comprises several leading companies that work in a comprehensive manner to provide professional solutions for businesses and companies within Libya, aiming to empower business growth through advanced services that support client success and expand their presence in the Libyan market.</span></p><br><p><span>Driven by a commitment to developing young talents and qualifying graduates for the labor market, the group has launched the Sales Internship Program to prepare a new generation of sales professionals and develop businesses.</span></p><br><strong>Your Role as a Sales Intern</strong><p><span>You will be part of a practical training program aimed at developing your professional skills in sales and enhancing business development through direct learning and application within a professional work environment.</span></p><br><p><span>Throughout the program, you will learn the fundamentals of modern sales, building relationships with clients, understanding market needs, and providing appropriate solutions that contribute to achieving the group's commercial objectives.</span></p><br><strong>Responsibilities and Duties as a Sales Intern</strong><p><span>· Participate in training programs and workshops related to sales and business development.</span></p><br><p><span>· Communicate with potential clients and introduce the services of the group's companies.</span></p><br><p><span>· Assist in attracting new business opportunities and expanding the client base.</span></p><br><p><span>· Conduct market research and gather relevant information about targeted sectors.</span></p><br><p><span>· Support sales activities through calls, meetings, and regular follow-ups.</span></p><br><p><span>· Assist in preparing commercial proposals and presentations for clients.</span></p><br><p><span>· Build positive professional relationships with clients and potential partners.</span></p><br><p><span>· Update client data and manage records systematically.</span></p><br><p><span>· Prepare regular reports on activities and achieved results.</span></p><br><p><span>· Participate in field visits and meetings as needed.</span></p><br><p><span>· Collaborate with different teams to achieve the best client experience.</span></p><br><p><span>· Adhere to the development and learning plan specific to the program.</span></p><br><strong>Qualifications and Skills that Will Help You Succeed as a Sales Intern</strong><p><span>· Student in the final academic semester (for the evening shifts) or recent graduate.</span></p><br><p><span>· Diploma or university degree in any field.</span></p><br><p><span>· Basic knowledge of the English language.</span></p><br><p><span>· Interest in the field of sales and business development and customer service.</span></p><br><p><span>· Excellent communication skills and ability to build relationships.</span></p><br><p><span>· Outgoing personality, initiative, and ability to learn quickly.</span></p><br><p><span>· Previous participation in relevant extracurricular activities or initiatives and development programs is preferred.</span></p><br><p><span>· Ability to work within a team and take responsibility.</span></p><br><p><span>· Commitment to attending the training program throughout its duration.</span></p><br><span><strong>What Does the Program Offer You?</strong></span><p><span>· Intensive practical training on professional sales skills.</span></p><br><p><span>· Gaining real work experience within a comprehensive business environment.</span></p><br><p><span>· Supervision and guidance from experts and specialists in the field.</span></p><br><p><span>· Development of the required professional and personal skills for the labor market.</span></p><br><p><span>· Building a strong professional network.</span></p><br><p><span>· Exposure to various aspects of business operations within the Shahin Group.</span></p><br><p><span>· Employment opportunities for outstanding performers after successfully completing the program based on performance and the group's hiring needs.</span></p><br><strong>Additional Information</strong><p><span><strong>Type of Opportunity</strong>: Practical Sales Training Program.</span></p><br><p><span><strong>Duration of the Program:</strong> From one to two months.</span></p><br><p><span><strong>Number of Available Positions:</strong> 20 interns.</span></p><br><p><span><strong>Days and Hours of the Program:</strong> To be determined during the acceptance phase.</span></p><br><p><span><strong>Location:</strong> Tripoli - Libya.</span></p><br><p><span><strong>Target Audience:</strong> Students in the final academic semester and recent graduates wishing to build a professional career in sales and business development.</span></p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Industrial Electrician to install, troubleshoot, repair, and maintain industrial electrical systems, workshop equipment, generators, motors, control panels, and industrial machinery used in workshop and field operations. The ideal candidate should have strong fault-finding skills and ensure the safe and reliable operation of all electrical equipment. Key Responsibilities Troubleshoot and repair electrical faults in industrial machines and workshop equipment. Maintain motors, generators, MCC panels, control panels, breakers, and power distribution systems. Install and repair industrial wiring, cable trays, lighting, and electrical connections. Diagnose faults in old industrial machinery and electrical systems. Perform preventive and breakdown maintenance activities. Test motors, circuits, and electrical components using appropriate testing equipment. Support workshop startup, commissioning, and field maintenance activities. Maintain electrical tools and follow lockout/tagout (LOTO) and safety procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Job requirements</h3><p>Department: Maintenance Division: Electrical Maintenance Category: Skilled Technician Qualification Diploma or Technical Certification in Electrical or Industrial Electrical Technology.</p><p>Requirements</p><ul><li>Minimum 5+ years of industrial electrical maintenance experience.</li><li>Experience maintaining old industrial machines and workshop equipment.</li><li>Strong knowledge of motors, generators, MCC panels, contactors, relays, breakers, and industrial wiring.</li><li>Ability to read and interpret electrical drawings and troubleshoot electrical faults.</li><li>Hands-on experience using multimeter, clamp meter, insulation tester, and other electrical diagnostic tools.</li><li>Oil &amp; Gas or industrial workshop experience preferred.</li><li>Willingness to work in Libya and remote project locations.</li></ul><p>Preferred</p><ul><li>Experience with generators and rotating equipment.</li><li>Basic PLC troubleshooting knowledge.</li><li>Experience in Oil &amp; Gas, marine, or heavy industry.</li><li>Basic English communication skills.</li></ul><p></p></section>