office manager Jobs - Tripoli Libya
47 Jobs Found
<h2 class="h5">Job description</h2>
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<p>About O3 Group</p><p>O3 Group is a privately owned Libyan telecommunications and technology group with a forward-looking vision to reshape Libya's digital future. As a newly licensed Greenfield Mobile Network Operator and Fixed Wireless Access (FWA) provider, we are investing in advanced digital infrastructure and services to strengthen national and international connectivity, positioning ourselves as the quality leader in the Libyan telecom market.</p><p><br></p><p>The Role</p><p>We are looking for a Marketing Insights & Analytics Specialist to turn data into actionable commercial intelligence. This role manages external research consultancies, analyzes market trends and customer behavior, tracks the competitive landscape, and builds dashboards and reports that drive data-informed decisions across the Marketing function—freeing the Marketing Manager to focus on high-level strategy, brand, and commercial execution.</p><p><br></p><p>Location: Libya, with travel to operational regions</p><p>Employment type: Full-time</p><p>Department: Commercial – Marketing</p><p>Reports to: Marketing Manager</p><p>Industry: Telecommunications (MNO & FWA)</p><p>Application deadline: 15 September 2026</p><p><br></p><p>Key Responsibilities</p><p>• Manage external research consultancies conducting STP, WTP, and CSL studies.</p><p>• Define research objectives and scope with the Marketing Manager and validate partner deliverables.</p><p>• Analyze market trends, consumer behavior, and data consumption patterns to inform product and pricing decisions.</p><p>• Translate customer, campaign, and content data into actionable recommendations.</p><p>• Monitor Libyana, Almadar, LTT, Aljeel Aljadeed (AAT), and private ISPs and produce competitive-intelligence reports.</p><p>• Develop dashboards tracking campaign ROI, customer acquisition cost, conversion rates, and customer lifetime value.</p><p>• Deliver weekly, monthly, and quarterly reporting.</p><p>• Use GA4 and other platforms to assess campaigns, customer journeys, and multi-channel attribution.</p><p>• Partner with Sales, Product, CX, and Finance.</p><p>• Contribute to KPI frameworks, measurement plans, and insight models.</p><p><br></p><p>Qualifications & Experience</p><p>• Bachelor's degree in Marketing, Business, Economics, Statistics, Data Analytics, or a related field.</p><p>• 3–5 years in market research, data analytics, business intelligence, or marketing insights.</p><p>• Strong analytical and communication skills.</p><p>• GA4 or equivalent platform proficiency.</p><p>• Power BI, Tableau, or similar data-visualization experience.</p><p>• Strong Microsoft Excel skills.</p><p>• Experience managing external research consultancies and projects.</p><p>• Fluency in English; Arabic is highly preferred.</p><p><br></p><p>Desirable Qualifications</p><p>• Master's degree in Marketing or related field.</p><p>• Telecom market-research experience.</p><p>• Understanding of the Libyan telecom market.</p><p>• HubSpot, Salesforce Marketing Cloud, or equivalent marketing-automation experience.</p><p><br></p><p>How to Apply</p><p>Submit an English CV and cover letter through Bayt.com.</p><p>Subject: Marketing Insights & Analytics Specialist Application – [Candidate Name]</p><p>Applications are assessed on a rolling basis, and interviews may take place before the deadline. Due to application volume, O3 Group may be unable to respond to every applicant.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Market research management and commercial insights</p><p>• STP, willingness-to-pay, and current-service-level research</p><p>• Strong analytical thinking and data literacy</p><p>• Google Analytics 4 or equivalent analytics platforms</p><p>• Power BI, Tableau, or similar data-visualization tools</p><p>• Advanced Microsoft Excel</p><p>• Competitive intelligence and market-trend analysis</p><p>• Dashboard development, KPI measurement, and reporting</p><p>• Digital analytics, customer journeys, and multi-channel attribution</p><p>• Clear presentation of complex data to non-technical stakeholders</p><p>• Project management and external research consultancy coordination</p><p>• Cross-functional collaboration with Sales, Product, CX, and Finance</p><p>• Marketing automation such as HubSpot or Salesforce Marketing Cloud</p><p>• Strong English; Arabic preferred</p><p>• Attention to detail, adaptability, and initiative</p></div>
<p>We are looking for an experienced Project Manager to lead a large-scale 200-acre infrastructure project in Benghazi, Libya. This opportunity is ideal for Egypt-based Civil Engineers with extensive infrastructure experience who are ready to relocate and oversee project execution on-site. The successful candidate will be responsible for managing the project from construction through completion, ensuring quality, safety, timelines, and budget objectives are achieved while coordinating with multidisciplinary teams and stakeholders. Key Responsibilities Lead the execution of a large-scale infrastructure project from inception to completion. Manage day-to-day site operations and ensure project milestones are delivered on schedule. Review daily, weekly, and monthly progress reports. Oversee utility diversion activities and infrastructure construction works. Coordinate with consultants, contractors, subcontractors, and project stakeholders. Monitor project quality, safety, and compliance with engineering standards. Identify project risks and implement effective mitigation plans. Resolve technical and operational challenges efficiently. Ensure projects are delivered within scope, budget, and schedule. Provide leadership and mentorship to site teams with the potential to oversee multiple projects in the future.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Civil Engineering. Master s Degree in Civil Engineering is a plus. 15+ years of experience in infrastructure projects within engineering consultancy. Previous experience as a Resident Engineer or Project Manager. Strong hands-on experience managing large-scale infrastructure projects. Proven experience in utility diversion projects. PMP certification or equivalent is an advantage but not mandatory. Strong leadership, communication, and problem-solving skills. Willingness to relocate and reside full-time in Benghazi, Libya. (This role is not suitable for candidates seeking rotational or commuting arrangements.)</p>
<p>We are looking for an experienced Project Manager to lead a large-scale 200-acre infrastructure project in Benghazi, Libya. This opportunity is ideal for Egypt-based Civil Engineers with extensive infrastructure experience who are ready to relocate and oversee project execution on-site. The successful candidate will be responsible for managing the project from construction through completion, ensuring quality, safety, timelines, and budget objectives are achieved while coordinating with multidisciplinary teams and stakeholders.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Lead the execution of a large-scale infrastructure project from inception to completion.</li><li>Manage day-to-day site operations and ensure project milestones are delivered on schedule.</li><li>Review daily, weekly, and monthly progress reports.</li><li>Oversee utility diversion activities and infrastructure construction works.</li><li>Coordinate with consultants, contractors, subcontractors, and project stakeholders.</li><li>Monitor project quality, safety, and compliance with engineering standards.</li><li>Identify project risks and implement effective mitigation plans.</li><li>Resolve technical and operational challenges efficiently.</li><li>Ensure projects are delivered within scope, budget, and schedule.</li><li>Provide leadership and mentorship to site teams with the potential to oversee multiple projects in the future.</li></ul><p>Competitive Salary</p><p>Accommodation provided</p><p>Transportation provided</p><p>Two meals per day</p><p>Annual flight ticket</p><p>21 days paid annual leave (can be split into two periods)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Civil Engineering.</li><li>Master s Degree in Civil Engineering is a plus.</li><li>15+ years of experience in infrastructure projects within engineering consultancy.</li><li>Previous experience as a Resident Engineer or Project Manager.</li><li>Strong hands-on experience managing large-scale infrastructure projects.</li><li>Proven experience in utility diversion projects.</li><li>PMP certification or equivalent is an advantage but not mandatory.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Willingness to relocate and reside full-time in Benghazi, Libya. (This role is not suitable for candidates seeking rotational or commuting arrangements.)</li></ul>
<h2 class="h5">Job description</h2>
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<strong>About the Hiring Company</strong><p>Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:40 PM.</p><br></li><li><p><strong>Location:</strong>Tripoli.</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives.</p><br></li></ul><p>#LI-DNP</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Overview of position Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally.</span></p><p>Role objectives Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on. Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities. When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time. Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time. Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions). Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies. Provide psychosocial support to the members of the migrant community Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,) Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach. Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level. Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly. Make necessary referral to other units, programs, and departments within IOM and to other stakeholders. Travel to any location as requested by the direct supervisor when/where necessary. Conduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities. Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner. Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents. Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary. Attend meetings both programmatic and Technical on regular basis. Submit weekly and monthly reports documents all activities and services provided. Undertake any other duty as may be assigned by the senior MHPSS assistant and PM Project reporting MHPSS Project Manager</p><p>Key competencies Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies behavioural indicators level 3 Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Team management No team management responsibilities in this role Further information Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<strong>About the Hiring Company</strong><p><strong>Smart Buildings Co</strong> is a leading company specializing in <strong>MEP contracting, smart building systems, and IT security solutions</strong>. With over 20 years of combined expertise, the company delivers large-scale projects covering MEP works, HVAC, firefighting systems, IT solutions, CCTV, access control, and smart automation.</p><br><p>With a team of 85 professionals, including experienced engineers, and partnerships with leading technology providers, Smart Buildings Co is committed to delivering innovative, reliable, and high-quality solutions that meet international standards.</p><br><strong>Your Mission as a Project Coordinator:</strong><p>Your mission is to support the Project Manager in coordinating and monitoring MEP project activities to ensure smooth execution, effective communication between project teams, and timely completion of project requirements.</p><br><p>You will act as a key coordination point between engineers, contractors, subcontractors, suppliers, and project stakeholders, ensuring that MEP works progress according to project plans, specifications, and quality standards.</p><br><strong>You Will Be Handling These Duties and Responsibilities as a Project Coordinator:</strong><ul><li><p>Support the Project Manager in planning, coordinating, and monitoring MEP project activities.</p><br></li><li><p>Coordinate daily communication between MEP teams, contractors, subcontractors, suppliers, and other project stakeholders.</p><br></li><li><p>Follow up on project progress, site activities, and completion of assigned tasks.</p><br></li><li><p>Monitor MEP installation works to ensure compliance with project requirements and specifications.</p><br></li><li><p>Review project documents, drawings, technical submissions, and work schedules.</p><br></li><li><p>Coordinate with engineering teams to resolve technical issues and site challenges.</p><br></li><li><p>Follow up on material requirements, deliveries, approvals, and site needs.</p><br></li><li><p>Prepare project updates, reports, meeting minutes, and progress tracking documents.</p><br></li><li><p>Support coordination between MEP disciplines (Mechanical, Electrical, and Plumbing).</p><br></li><li><p>Ensure that project actions, deadlines, and responsibilities are properly tracked and followed up.</p><br></li><li><p>Assist in identifying project risks, delays, and coordination issues and escalate them when required.</p><br></li></ul><strong>Qualifications and Skills That Will Allow You to Thrive as a Project Coordinator:</strong><ul><li><p>Bachelor’s degree in Mechanical, Electrical, Civil Engineering, or related field.</p><br></li><li><p>Minimum <strong>5 years of relevant experience</strong> in MEP projects, construction, or engineering coordination.</p><br></li><li><p>Experience working on <strong>MEP construction projects</strong> is required.</p><br></li><li><p>Strong understanding of MEP systems, construction processes, and engineering drawings.</p><br></li><li><p>Ability to coordinate with contractors, subcontractors, suppliers, and project teams.</p><br></li><li><p>Experience in project follow-up, reporting, documentation, and progress tracking.</p><br></li><li><p>Good knowledge of project coordination tools and systems.</p><br></li><li><p>Strong communication, organization, and problem-solving skills.</p><br></li><li><p>Ability to work under pressure and manage multiple priorities.</p><br></li><li><p>Proficiency in <strong>Arabic and English</strong>.</p><br></li><li><p>PMP certification is an advantage.</p><br></li></ul>Additional Information<ul><li><p><strong>Working Days &amp; Hours:</strong> Saturday to Thursday, 8 Hours per Day</p><br></li><li><p><strong>Location:</strong>Construction site- Benghazi- Libya</p><br></li></ul><p>#LI-DNP</p><br> </div>
<p>The successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities under emergency response linked to Sudanese community in Libya.</p><p>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</p><p>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</p><p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</p><p>Provide psychological First aid within search and rescue operations.</p><p>Provide remote psychosocial support when needed.</p><p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p><p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p><p>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p><p>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p><p>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p><p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p><p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p><p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p><p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p><p>Work on creating a system for proper documentation.</p><p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p><p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p><p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p><p>Travel to any location as requested by the direct supervisor when/where necessary.</p><p>Attend meetings both programmatic and technical on regular basis.</p><p>Liaise closely with the mental health professional to better follow up on cases.</p><p>Submit weekly and monthly reports documents all activities and services provided.</p><p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</p><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management No managerial responsibility in this team</p><p>Further information</p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work</li><li>Skilled at developing culturally relevant psychotherapeutic interventions</li><li>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings</li><li>Knowledgeable on the psychosocial impact of forced displacement.</li></ul>
<p>Under Component B above, the focus will be on the preparation of water investment projects with a relevant Investment Plan. For these future investment projects, E&S aspects will need to be properly addressed including identifying the E&S risks and potential impacts, such as those related to land acquisition, physical and economic displacement and compensation, etc., and necessary measures to mitigate the identified E&S risks and associated impacts. To support the implementation of this urban planning project, our client in Libya Country Office has established a Project Implementation Unit (PIU), with the E&S being a key member of the PIU team. Accordingly, our client is seeking an E&S Officer to support all E&S aspects of the project. The our client recruited E&S Officer will work closely with the Consultancy Firm, to provide oversight and ensure all E&S requirements for the proposed investment projects are delivered by the Consultancy Firm. The Consultancy Firm will be recruited by our client separately, and through a competitive tendering process For proposed infrastructure development projects it is necessary that they have been assessed for potential negative E&S impacts that may result from the proposed development activity. This needs to be done in compliance with our client and AfDB E&S requirements for investment projects with a relevant Investment Plan. Further, all tasks must be in line with the relevant national environmental, occupational health and safety, and social laws and regulations, as well as international law including conventions and treaties adopted by the host country and applicable to the respective Project(s) and Environmental and Social Safeguarding (ESS) conditionalities. As such, under the direct supervision of tour client in Benghazi Field Office, and in close coordination with the WASH Manager, the E&S Officer will be responsible for supporting the design, management and monitoring of all E&S activities for the Benghazi urban planning and water infrastructure development project. Oversight and Quality Assurance of Environmental and Social Assessment (ESA) Documents a)Review and validate the legal framework, procedures, and methods for environmental and social screening and impact assessment developed by the Consultancy Firm. b)Perform technical reviews of the baseline diagnostic and socio-economic information provided by the Firm to ensure accuracy and completeness. c)Provide quality assurance and clearance for the Stakeholder Engagement Plan (SEP) and Grievance Redress Mechanism (GRM) drafted by the Firm. d)Validate the proposed environmental and social management measures to ensure they serve as a reliable reference for future investment projects. e)Supervise the Firm s establishment of baseline information and provide technical guidance on the assessment methods for the project Environment and Social Impact Assessments (ESIAs). f) Monitor and audit the Firm s field activities and site visits to ensure compliance with the Environmental and Social Management Framework (ESMF). g)Review and clear all guidance and instruments related to land acquisition, compensation, and access restrictions developed under Component B. Guidance for the development of safeguard instruments and tools a)Ensure the strict implementation of the E&S national legal framework and AfDB E&S safeguarding requirements across all project phases. b)Directly oversee the E&S integration within the Urban Water Masterplan (Component A), specifically reviewing the E&S risk assessments and the identification of necessary E&S instruments. c)Technical review and clearance of all safeguard instruments for the three (3) prioritized projects (Component B), including ESIAs, ESMPs, and Resettlement Action Plans (RAP). d)Deliver specialized capacity building and training sessions to national stakeholders, including the Municipality of Benghazi, GCWW, and GMRA, on E&S risk management. e)Screen and categorize the E&S risks for each future investment project to determine the required level of assessment. f) Validate the ToRs prepared for ESIAs and ESMPs before they are used for local procurement. Project reporting In close coordination with the WASH Manager, and CSD Officer in Benghazi, the E&S Officer will be required to provide the following deliverables on an agreed date at the end of each month: 1.Monthly progress report - The monthly report will be provided in an agreed format, including, but not limited to: a.Details of key activities carried out each month to support the Benghazi masterplan project, as agreed with the WASH Manager and CSD Officer; b.Details of any project milestones reached in relation to E&S project guidelines and requirements, as set out above; c. Details of key challenges and bottlenecks identified during the month, and any actions/recommendations agreed to address them; and d.Outline plan for the proceeding month. Any other activities, as may be required and directed by the Supervisor. Key competencies 1) Expert knowledge of at least one, and basic knowledge of at least two of the following components: a)Experience in developing an action plan extracting information from ESMF to guide ESS implementation. b)Experience in designing standards and instruments for safeguarding compliance and screening. c)Experience in developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting. d)Experience in oversight and monitoring the implementation of environmental and risk management plans at the project level e)Previous experience with the UN or AfDB and MDB-funded projects is desirable. 2) Expert knowledge of at least two of, and basic knowledge of the other two following components: a)Programme/project management. b)Capacity development. c)Knowledge management. d)Monitoring and evaluation. 3) Other key competencies Strong computer skills and familiarity with Microsoft Office applications Strong coordination, communication and interpersonal skills. Ability to work with government counterparts, our clinet technical teams and external consultants. Ability to manage deadlines, document decisions and ensure timely delivery of outputs. Team management This role requires no team management skills. Further information Our clinet is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Expert knowledge of at least one, and basic knowledge of at least two of the following components: Experience in developing an action plan extracting information from ESMF to guide ESS implementation, designing standards and instruments for safeguarding compliance and screening, developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting, oversight and monitoring the implementation of environmental and risk management plans at the project level. Previous experience with the UN or AfDB and MDB-funded projects is desirable.</li><li>Expert knowledge of at least two of, and basic knowledge of the other two following components: Programme/project management, Capacity development, Knowledge management, Monitoring and evaluation.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clinet technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>
<p><strong>Role summary</strong><br>Run the daily floor operations of the restaurant, leading the service team to deliver a fast, warm, and consistent DipnDip guest experience while protecting brand standards, hygiene, and profitability.<br><strong>Reports to:</strong> Restaurant/Branch Manager</p><p><strong>Key responsibilities</strong></p><ul><li><p>Open and close the restaurant; oversee shift readiness, staffing levels, and section assignments</p></li><li><p>Lead, coach, and schedule waiters, hosts, and baristas; run daily briefings and monitor performance</p></li><li><p>Own the guest experience: greet and manage the room, handle complaints on the spot, monitor table turnaround and service timing</p></li><li><p>Coordinate between kitchen, dessert bar, and floor to keep order accuracy and ticket times on target</p></li><li><p>Enforce food safety, hygiene, and cleanliness standards across the dining area and service stations</p></li><li><p>Monitor stock of floor supplies, coordinate inventory needs, and control waste and breakages</p></li><li><p>Oversee cash handling, POS accuracy, end-of-shift reconciliation, and daily sales reporting</p></li><li><p>Ensure menu presentation, plating, and brand standards are consistently applied</p></li><li><p>Train new hires and support recruitment as the team grows</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p>2–3+ years in restaurant or café operations, at least 1 year in a supervisory role</p></li><li><p>Strong leadership and people skills; able to manage a team under pressure</p></li><li><p>Fluent Arabic; working English is a plus</p></li><li><p>Solid understanding of food safety and hygiene practices</p></li><li><p>Comfortable with POS systems and basic reporting</p></li><li><p>Flexible with evenings, weekends, and holidays</p></li><li><p>High school diploma minimum; hospitality qualification preferred</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>About O3 Group</p><p>O3 Group is a privately owned Libyan telecommunications and technology group with a forward-looking vision to reshape Libya's digital future. Headquartered in Benghazi and licensed to operate across Libya, the Group is investing in advanced digital infrastructure and services to strengthen national and international connectivity.</p><p><br></p><p>O3 Group is building a newly licensed Greenfield Mobile Network Operator and Fixed Wireless Access (FWA) business, positioned as the quality leader in the Libyan telecom market under the brand promise “Limitless Empowerment.” Its International Gateway (IGW) and National Fiber Optic Transmission (FOC) infrastructure provide structural advantages that support sustainable competitive differentiation.</p><p><br></p><p>The Role</p><p>We are seeking an experienced and visionary Marketing Manager to lead the development and execution of our marketing strategy. This high-impact, ground-floor role covers market research, product strategy, branding, marketing communications, device and CPE strategy, pricing, partnerships, and marketing budget management.</p><p><br></p><p>Location: Benghazi, Libya, with travel to operational regions</p><p>Employment type: Full-time</p><p>Duration: 12 months, with possibility of extension</p><p>Reports to: Chief Commercial Officer (CCO)</p><p>Start date: As soon as possible</p><p>Application deadline: 20 September 2026</p><p><br></p><p>Key Responsibilities</p><p>• Manage market research, segmentation, targeting, and positioning studies, translating insights into commercial strategy.</p><p>• Own the MBB and FWA product portfolio from concept through launch and lifecycle management.</p><p>• Define and champion brand strategy, guidelines, and brand-health metrics.</p><p>• Lead integrated marketing communications and campaigns across digital and traditional channels, tracking ROI and performance.</p><p>• Develop and execute go-to-market strategies for new product launches.</p><p>• Drive digital marketing, analytics, and AI-powered tools for customer acquisition, personalization, and reporting.</p><p>• Own FWA CPE and device/SIM portfolio strategy with Procurement, Sales, and Finance.</p><p>• Design upselling, cross-selling, and retention programs to grow ARPU.</p><p>• Lead B2B value propositions and deal design for SME and enterprise segments.</p><p>• Develop pricing and commercial strategy leveraging the company's IGW and FOC infrastructure.</p><p>• Identify and manage third-party partnerships and co-marketing initiatives.</p><p>• Collaborate with CX and Customer Care to reflect the brand promise across the customer journey.</p><p>• Support CSR, PR, media, industry fairs, exhibitions, and agency management.</p><p>• Develop and manage the annual marketing budget, tracking utilization and ROI.</p><p>• Build, lead, and mentor the Marketing and Product Management team.</p><p><br></p><p>Qualifications & Experience</p><p>• Bachelor's degree in Marketing Management from a reputed institution (mandatory).</p><p>• 7–10 years of mobile/telecom marketing experience, including 3–5 years in product management or product marketing leadership.</p><p>• Proven MNO and/or FWA marketing and product-management experience with full product-lifecycle ownership.</p><p>• Experience managing FWA CPE portfolios and device/OEM partnerships.</p><p>• Strong understanding of the Libyan telecom market and competitive landscape.</p><p>• Demonstrated success in brand strategy, integrated communications, and digital marketing.</p><p>• Proficiency in data analytics, marketing automation platforms, and AI-powered marketing tools.</p><p>• Proven B2B marketing experience and management of multi-million-dollar marketing budgets.</p><p>• Strong leadership, analytical, and problem-solving skills.</p><p>• Fluency in English; Arabic is highly preferred.</p><p><br></p><p>Desirable Qualifications</p><p>• Master's degree or MBA specializing in Marketing.</p><p>• Experience launching a Greenfield telecom operation.</p><p>• Direct FWA marketing experience.</p><p>• Experience working in MENA or similar fragile/emerging markets.</p><p><br></p><p>Benefits</p><p>• Market-leading, tax-free salary commensurate with experience.</p><p>• Annual performance-based bonus tied to KPIs.</p><p>• Monthly housing and transport allowances, or company vehicle.</p><p>• Monthly phone allowance with premium mobile plan.</p><p>• Comprehensive medical insurance for employee and dependents.</p><p>• Generous annual leave and relocation assistance, if applicable.</p><p>• Training, certifications, industry events, and a clear career progression path.</p><p><br></p><p>How to Apply</p><p>Submit an English CV and cover letter, together with three professional references including phone number and email, through Bayt.com.</p><p>Subject: Marketing Manager Application – [Candidate Name]</p><p>Applications are assessed on a rolling basis, and interviews may take place before the deadline. Due to application volume, O3 Group may be unable to respond to every applicant.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>• Strategic marketing and commercial leadership</p><p>• Mobile network operator (MNO) and Fixed Wireless Access (FWA) marketing</p><p>• Product strategy, lifecycle management, pricing, and go-to-market execution</p><p>• FWA CPE, device, SIM, eSIM, and OEM partnership management</p><p>• Brand strategy and integrated marketing communications</p><p>• Digital marketing, SEO/SEM, social media, email, and content marketing</p><p>• Marketing analytics, dashboards, ROI optimization, and AI-enabled workflows</p><p>• B2B telecom value propositions and solution design</p><p>• Upselling, cross-selling, retention, and customer acquisition strategy</p><p>• Budget management, financial modelling, and commercial acumen</p><p>• Agency, vendor, and strategic-partner management</p><p>• Strong understanding of the Libyan telecom market</p><p>• Cross-functional collaboration across Sales, CX, Network, IT, Finance, Procurement, and Legal</p><p>• Team leadership, strategic thinking, innovation, and customer-centricity</p><p>• Fluent English; Arabic highly preferred</p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span>The Allied Health Manager will be responsible for the strategic planning, coordination, and delivery of allied health services, ensuring the highest standards of patient care and operational efficiency. This role requires a strong leader with excellent communication skills, clinical expertise, and a commitment to promoting a collaborative and patient-centered approach.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span><span>Leadership and Team Management: Provide leadership and direction to a diverse team of allied health professionals, including physiotherapists, occupational therapists, speech pathologists, dietitians, and social workers. Foster a positive work environment, promote teamwork, and support professional development through coaching, mentoring, and training.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Operational Management: Oversee the daily operations of allied health services, including scheduling, resource allocation, and workflow management. Ensure appropriate staffing levels and skill mix to meet patient care demands and optimize service delivery.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Service Delivery: Ensure the delivery of high-quality, patient-centered allied health services. Develop and implement clinical policies, procedures, and protocols in line with evidence-based practices and organizational standards.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Quality Improvement: Lead quality improvement initiatives to enhance patient outcomes and service efficiency. Monitor key performance indicators (KPIs), clinical outcomes, and patient satisfaction, and implement corrective actions as needed.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Budget and Resource Management: Develop and manage the allied health budget, including forecasting, monitoring expenses, and identifying opportunities for cost savings. Ensure the efficient use of resources while maintaining high standards of care.</span></span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Compliance and Accreditation: Ensure compliance with all relevant regulatory requirements, industry standards, and accreditation guidelines. Maintain accurate documentation and records and prepare reports for regulatory and accreditation bodies as required.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Interdisciplinary Collaboration: Collaborate with medical, nursing, and administrative teams to promote integrated, multidisciplinary care. Participate in case reviews, clinical meetings, and strategic planning sessions to ensure comprehensive patient care.</span></span></span></span></span></span></p><br>
<p><span><span><span>Patient and Community Engagement: Engage with patients, families, and community stakeholders to promote awareness and understanding of allied health services. Develop and implement community outreach programs to support health promotion and disease prevention initiatives.</span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong leadership and team management skills, with a demonstrated ability to lead multidisciplinary teams.</span></span></span></span></p><br>
<p><span><span><span><span>Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.</span></span></span></span></p><br>
<p><span><span><span><span>Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.</span></span></span></span></p><br>
<p><span><span><span><span>Knowledge of healthcare industry standards, regulations, and best practices.</span></span></span></span></p><br>
<p><span><span><span><span>Proficiency in Microsoft Office Suite and healthcare management software.</span></span></span></span></p><br>
<p><span><span><span>Familiarity with healthcare accreditation and compliance standards.</span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>Minimum of 5 years of clinical experience in an allied health profession, with at least 2 years in a leadership or management role in the healthcare sector.</span></span></span></p><br>
<p><span><span><span>Minimum 3 year in GCC (preferred)</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Clinical Operations and Processes L4<br>Electronic Health Records (EHR) and Health Information Systems L4<br>Healthcare Operations Management L4<br>Leadership<br>Project Management L4<br>Provide Direction<br>Quality<br>Quality Assurance and Compliance L4<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer-term solutions across the country.</p><br><p>The Central Mediterranean Route remains one of the most dangerous migration corridors <br>globally, with significant protection concerns affecting vulnerable individuals transiting through <br>and residing in Libya. According to IOM data, a considerable number of migrants continue to <br>experience exploitative practices, necessitating protection services and comprehensive <br>support, especially for those undertaking voluntary humanitarian return (VHR). The Voluntary <br>Humanitarian Return (VHR) program, led by the International Organization for Migration (IOM), <br>provides lifesaving, humane, and dignified assistance to foreigners stranded in crisis-affected <br>countries, such as Libya. Established in 2015, the program facilitates safe and expedited return <br>for vulnerable migrants, including women, unaccompanied children, the elderly, and medically <br>vulnerable individuals. VHR operates on a rights-based, protection-centered approach, offering <br>tailored support during migrants' stay, their return journey, and upon arrival in their home <br>countries.</p><br><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (VHR), the Senior Reintegration Associate (Protection) supports the implementation of reintegration activities in line with IOM procedures, contributing to the timely and accurate processing of migrants’ information to facilitate their reintegration.<br> </p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer‑term solutions across the country.</p><br><p>The Central Mediterranean Route remains one of the most dangerous migration corridors globally, with significant protection concerns affecting vulnerable individuals transiting through and residing in Libya. According to IOM data, a considerable number of migrants continue to experience exploitative practices, necessitating protection services and comprehensive support, especially for those undertaking voluntary humanitarian return (VHR). The Voluntary Humanitarian Return (VHR) program, led by the International Organization for Migration (IOM), provides lifesaving, humane, and dignified assistance to foreigners stranded in crisis-affected countries, such as Libya. Established in 2015, the program facilitates safe and expedited return for vulnerable migrants, including women, unaccompanied children, the elderly, and medically vulnerable individuals. VHR operates on a rights-based, protection-centred approach, offering tailored support during migrants' stay, their return journey, and upon arrival in their home countries.</p><br><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (VHR)), the Senior Case Management Associate (Pre-departure / VHR) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the timely and accurate processing of migrants’ information prior to departure to facilitate their return and reintegration process afterwards.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Medical Records Officer will create new medical records and retrieve existing medical records by gathering appropriate record folders and contents, assigning, and recording new record numbers, verifying existing record numbers, inputting, and recording locations to computer, and delivering records. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Gathers patient information by collecting demographic information from a variety of sources, interacting with registration areas and physicians’ offices, and retrieving information from automated printer. </p><br>
<p>Retrieves medical records by following chart-out procedures and documents reasons charts cannot be retrieved for statistical and follow-up purposes. </p><br>
<p>Delivers charts to assigned areas of the hospital by following established routing procedures. </p><br>
<p>Assists in the tracking and organization of medical records i.e., ensures and maintains medical records storage and archiving. </p><br>
<p>Arranges transfer of documents when required to respective clinics or patients. </p><br>
<p>Provides administrative support for the Medical Records Management. </p><br>
<p>Collates all aspects of medical report and checks if report is complete. </p><br>
<p>Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. </p><br>
<p>Ensures accuracy and privacy are maintained in report management and when sending it out to clients. </p><br>
<p>Prepares Health Screening Reports for review appointments or upon patient requests. </p><br>
<p>Liaises with other departments for results and reports and follow-ups of pending cases to be expedited. </p><br>
<p>Keeps health care providers informed by communicating availability or unavailability of the record. </p><br>
<p>Maintains quality results by following Hospital’s standards. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Maintains patient confidence by keeping patient records information confidential. </p><br>
<p>Serves and protects the Hospital community by adhering to professional standards, Hospital policies and procedures, such as JCI accreditation standards. </p><br>
<p>Adheres to the policies, procedures, standards protocols in the organization specifically the ones related Release of protected health information. </p><br>
<p>Trains Hospital staff on principles of confidentiality and privacy of protected health information and the different policies related to management of health information. </p><br>
<p>Trains clinical staff on the importance of accuracy and completeness of medical records. </p><br>
<p>Generates reports from the system related to the completeness of medical records. </p><br>
<p>Trains physicians in the insurance and coding. </p><br>
<p>Performs other assignments as may be required by the Medical Records Manager. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency with EHR, Microsoft Office and speech recognition software. </p><br>
<p>Knowledge of medical terminology. </p><br>
<p>Knowledge of medical transcription guidelines and practices. </p><br>
<p>Ability to sort, check, count, and verify numbers. </p><br>
<p>Ability to operate designated word processing, dictation, transcription equipment, and other equipment as specified. </p><br>
<p>Ability to work under pressure with time constraints. </p><br>
<p>Strong critical thinking skills. </p><br>
<p>Ability to work and thrive in pressure situations. </p><br>
<p>Punctual and reliable disposition. </p><br>
<p>Superb listening and time management skills. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 years of experience in the same field (required).</p><br>
<p>Previous experience in a hospital or other health care setting.</p><br>
<p>Minimum 1 year in GCC (preferred).</p><br> <br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Data Collection and Extraction L2<br>Records Management L2<br>Healthcare Data Management and Analytics L2<br>Regulatory Compliance L2<br>Electronic Health Records (EHR) and Health Information Systems L2<br>Leadership_321977503<br>Quality_321977507<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Diploma<br>Associate Degree in any related field<br><br><br><br>
</div>
<p>Data and Infrastructure Engineer responsibility is in two main aspects; First, responsible for organizing, collecting, processing, and storing of data from different sources and transforming raw, unstructured data into formats that can be used for analysis including architectures such as databases, servers, and large-scale processing systems. Second, responsible for the design, planning, management, maintenance, and support, and any other technological duties associated with an organization s cloud computing environment including support of an application on any Schlumberger supported cloud. Other Reports to: Service Delivery Engineer - SIS PHONE_NUMBER) or D&I Solutions Delivery Manager PHONE_NUMBER) Managing cloud environments in accordance with company security guidelines. Act as focal point for gathering system requirements from application architects and owners to ensure seamless transformation and loading of data across different cloud vendors such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. Responsible for Data loading, data migration, and data retrieval. Be customer advisor on data governance, policies, roles, and dataflow. Responsible for assembling large, complex sets of data that meet non-functional and functional business requirements. Perform data mapping, data quality control for one to multiple data sources. Run assessment of a company data and infrastructure environment with proposed improvement and recommendations. Work with stakeholders including data, design, product and executive teams and assisting them with data-related technical issues. Use API knowledge to design RESTful services, and integrate them with existing data providers, using JSON or XML as needed. Responsible for maintaining existing company databases using experience; which includes a working knowledge of SQL and NoSQL, and related data stores such as Postgres. Resopsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc. Collaborates with the engineering teams to enable digital applications to run on cloud infrastructure correctly, performantly and efficiently. Responsible for the deployment using container technologies: Docker and Kubernetes. Gather/Keep experience working with OpenStack, Linux/UNIX, Rackspace, Docker and Microsoft Azure as applicable for the customer and Schlumberger implementation. Responsible for having a working knowledge of web services, APIs, REST and RPC. Handle incoming incidents change requests and problems as a first line of support. Responsible for operating, designing development, testing and implementing of infrastructure systems and hardware with automation in mind. Responsible for estimating project value/development plans, evaluating from an infrastructure point-of-view and maintain close liaison with the customer. Responsible for maintaining accurate and up-to-date documentation on all activities. Participates in out-of-office on-call rotation as required. Responsible for installing and configuring IOT Agora solutions including Infrastructure, network setup & SDK Implementation. Maintains and supporting existing on-premises applications from licensing, installation, and configuration if applicable. Responsible for gather/developing experience working on OSDU community code and Schlumberger Enterprise Data Management (EDM) workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>BSC degree with +5 Years Experience.</p>
<p>Addressing the issue of missing persons at a national level and uncovering the truth about the fate of the missing through a fair, transparent, and scientific truth-seeking process is of paramount importance for national reconciliation. The Transitional Justice (TJ) process is still not fully installed, thousands of families, until now, do not know what happened to their loved ones. Families of the missing, civil society actors, and human rights defenders advocating for truth and justice often face intimidation and reprisals, while accountability mechanisms remain weak. Inclusive advocacy and capacity building are required to search for all missing persons, while considering their families' social, psychological, financial, and legal needs. The project Addressing the issue of missing persons through supporting meaningful victim participation and building responsive justice and security sector institutions (hereafter: Missing Persons project ), implemented in partnership between UNSMIL and Our client and funded by the Netherlands' Ministry of Foreign Affairs, was developed based on a preliminary situation analysis and needs assessment to better understand the concerns and demands of families, which revealed a widespread lack of awareness of rights, entitlements, and available services among them, as well as limited access to trusted legal assistance and mental health support (MHPSS). Women, in particular, are disproportionately affected due to socio-economic vulnerability, social stigma surrounding MHPSS, and the absence of effective witness and victim protection laws in Libya. To address this service gap, pilot community-based referral mechanisms (referred to under the project as One-Stop-Shop services) will be operationalized in Tarhuna and Tawergha to provide coordinated access to legal aid, forensic follow-up, administrative assistance, and psychosocial support. The OSS model will function as a trusted community entry point and referral mechanism linking families to relevant authorities and service providers, contributing to the right to truth, justice and reparations. On this basis, Our client will select qualified experts in both localities to oversee the referral system. The two national consultants, one in each city, will serve as the first point of contact between beneficiaries and service providers in their respective communities. The consultants will support intake, referral, case coordination, outreach, and accompaniment of families accessing legal and psychosocial services. The objective of the assignment is to facilitate safe, confidential, and victim-centred access to legal aid and psychosocial support services for families of missing persons in Tawergha through community-based referral and coordination mechanisms. Under the supervision of our clientRule of Law Project Manager, the Transitional Justice Specialist, and in close collaboration with UNSMIL Human Rights team, the Contractor will support the operationalization of a referral system providing legal aid and MHPSS services to families of missing persons in Tawergha. The consultant will serve as the community-based referral focal point and facilitator between beneficiaries and designated service providers. Role objectives Under the supervision of Our client, the consultant will undertake the following tasks: A. Beneficiary Intake and Referral Support Serve as the primary community focal point for beneficiaries accessing the referral mechanism; Conduct intake meetings with families of missing persons in a confidential and victim-centred manner; Assist beneficiaries in completing complaint, intake, consent, and referral forms; Identify legal, psychosocial, protection, and administrative needs of beneficiaries; Conduct preliminary risk and vulnerability assessments and identify urgent protection concerns; Refer beneficiaries to designated lawyers and MHPSS providers in accordance with agreed referral procedures ( SoPs); Ensure regular referral follow-up with beneficiaries and service providers regarding ongoing referrals; Maintain anonymized referral tracking records for monitoring purposes. The consultant shall support referral follow-up and coordination only and shall not provide legal advice, psychosocial counselling, forensic services, or case management. B. Coordination with Lawyers and MHPSS Providers Coordinate appointments and meetings between beneficiaries and legal/MHPSS service providers; Facilitate visits and missions of lawyers, MHPSS experts, and project teams to Tawergha; Support logistical and community coordination for legal awareness sessions, consultations, and outreach activities; Ensure timely communication between beneficiaries, lawyers, MHPSS providers, and our client; Flag urgent or sensitive cases requiring immediate attention. C. Community Outreach and Awareness Support a localized awareness campaign to inform families about available support services and referral pathways; Support awareness-raising activities related to legal rights, available services, and access procedures; Facilitate community meetings and engagement sessions with families, our client and local stakeholders; Support dissemination of communication and awareness materials developed under the project. D. </p><p><strong>Desired Candidate Profile</strong></p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p>
<h2 class="h5">Job description</h2>
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<span><strong>Consultancy title</strong></span> National Individual Consultant - Reproductive Health Consultant – UNFPA Libya Country Office <br> <span><strong>Duty station</strong></span> Tripoli, Libya,with field travel as required, including to eastern, southern and western Libya. <br> <span><strong>Duration</strong></span> Four months,subject to funding, operational needs and satisfactory performance. <br> <span><strong>Type of contract</strong></span> Individual Consultant - National Consultancy <br> <span><strong>Supervisor</strong></span> International Programmes Coordinator <br> <p><span><strong>Working arrangement</strong></span></p><br> Full-time equivalent level of effort, based in the UNFPA Country Office in Tripoli, Libya;21.75 per month.Field missions and event support may be required, subject to security and operational clearances. <br> <span><strong>Expected startdate</strong></span> As soon as possible following completion of theselection process <br> Background and rationale <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>UNFPA Libya is seeking a Reproductive Health (RH) Consultant to support <span>the delivery of the RH programme and ensure high-impact and sustained results of the RH humanitarian response. While working under the supervision of the International Programme Coordinator and in coordination with the Programme Team and Field Coordinators, the consultant will support the planning, implementation, monitoring, evaluation and reporting on RH programme activities.</span></p><br>Purpose and objective of the consultancy<br> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused RH Programmes.</p><br> <p>The specific objectives are to:</p><br> <ul> <li><span>Support policy dialogue and the development of strategies and programmes on Reproductive Health with key stakeholders, including the Ministry of Health.</span> <ul> <li><span>Provide technical support to the strengthening of national health systems and institutional capacities to deliver high-quality, people-centered Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> <li><span>Manage strategic partnerships with government, civil society, and development partners, and support advocacy and resource mobilization efforts for RMNCAH.</span></li> <li><span>Provide technical assistance to strengthen RH service delivery of UNFPA Implementing Partners.</span></li> <li><span>Champion the use of data and evidence for policy formulation, programme innovation, and strategic communication on key Reproductive Health (RH) issues.</span></li> </ul></li> </ul> <ol> <li>Scope of work</li> </ol> <p>Under the direct supervision of the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ul> <li><span>Technical Leadership and Capacity Strengthening</span> <ul> <li><span>Provide technical support to UNFPA Implementing Partners to strengthen Reproductive Health (RH) services in humanitarian and development programmes.</span></li> <li><span>Support the development of capacity-strengthening initiatives for RH service delivery, including the institutionalization of emergency obstetric care (EmONC) and the strengthening of midwifery services.</span></li> <li><span>Oversee the technical quality and adaptation of clinical norms, service delivery guidelines, and educational materials to enhance access to and quality of Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> </ul></li> <li><span>Policy, Advocacy and Coordination</span> <ul> <li><span>Support high-level policy dialogue and provide strategic technical advice to senior officials in government institutions, particularly the Ministry of Health, to ensure RMNCAH priorities are embedded in national health and development agendas.</span></li> <li><span>Support the formulation, review, and implementation of national laws, policies, and strategies related to maternal mortality reduction, maternal and child health and family planning, ensuring alignment with international commitments and evidence-based best practices</span></li> <li><span>Promote the health of women and young people and champion the integration of human rights and youth engagement frameworks into all national RH policies and programming.</span></li> <li><span>Represent UNFPA in inter-agency coordination platforms, including the Health and Nutrition Task Force, and ensure RH is embedded in strategic priorities, programme interventions and results frameworks.</span></li> <li><span>Provide administrative and technical assistance to strengthen partnerships, communication flow, and collaborative planning.</span></li> </ul></li> <li><span>Emergency preparedness and response</span> <ul> <li><span>Provide technical leadership to ensure the resilience of SRH services in humanitarian contexts, guaranteeing that the Minimum Initial Service Package (MISP) and EmONC are integrated into national emergency preparedness and response plans.</span></li> <li><span>Guide readiness assessments and contingency planning and ensure the availability of technical expertise for rapid deployment during humanitarian crises.</span></li> <li><span>Support quality assurance and implementation of RH programmes by UNFPA Implementing partners in coordination with the Programme Analysts Integrated Services, and Field Coordinators.</span></li> </ul></li> <li><span>Knowledge Management and Evidence Generation</span> <ul> <li><span>Support the Programme Analyst Data and Monitoring in RH data gathering and analysis and ensure evidence-based decision-making by leading knowledge management strategies that inform policy, advocacy, and programming.</span></li> <li><span>Oversee the generation and strategic dissemination of evidence, including policy briefs, research, and case studies, to highlight gaps, innovations, and best practices in RH for a high-level audience.</span></li> <li><span>Ensure that lessons learned from programmes are systematically documented and utilized to inform the scaling-up of successful interventions.</span></li> </ul></li> </ul> <p>Any other tasks as assigned by the supervisor.</p><br>Expected deliverables and payment schedule <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br>Working arrangements and methodology<br><ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in procurement or production will remain subject to UNFPA procedures and delegated authority.</li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li><span>Advanced university degree (Master's or equivalent) in Public Health, Medicine, Health Systems Management, or a related health science field.</span></li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li><span>A minimum of 2 years of progressively responsible professional experience in public health policy, planning, and management, with a specific focus on Reproductive Health or Maternal and Child Health.</span></li> <li><span>Demonstrated experience in providing high-level policy advice and technical assistance to government ministries (e.g., Ministry of Health) and other stakeholders.</span></li> <li><span>Substantive expertise and proven experience in key areas such as maternal mortality reduction, reproductive health and family planning.</span></li> <li><span>In-depth understanding of Libya's health sector, including its political, social, and institutional landscape.</span></li> <li><span>Experience in culturally sensitive programming and addressing the needs of vulnerable populations.</span></li> <li><span>Field experience addressing/integrating reproductive health and reproductive rights issues in humanitarian and development programmes is highly desirable.</span></li> <li><span>Familiarity with the Minimum Initial Service Package (MISP) for Reproductive Health in crises is a strong asset.</span></li> <li><span>Knowledge and understanding of human rights-based approaches to health, quality of care, and addressing issues such as sexual violence.</span></li> <li><span>Proficiency in Microsoft Office Suite, including Excel for data analysis and management.</span></li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships </li></ul>Application requirements <ul> <li>Updated CV or P11 demonstrating relevant experience.</li> <li>Brief motivation letter demonstrating understanding of the assignment and demonstrating the required technical knowledge and skills.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li> </ul><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Role objectives</span></p><p>Technical tools and decisions</p><ul><li>Finalize, with BSC and our client Libya, all MICS Plus survey tools, CATI questionnaires, protocols and technical documentation (sample design, questionnaire drafting/revision, tabulation plans).</li><li>Support implementation of key technical decisions across all phases: sample design, CATI system preparation and testing, training, data collection, processing, quality assurance, analysis, reporting and dissemination.</li><li>Facilitate technical reviews by sampling, data-processing and household-survey experts at key stages, ensuring feedback is documented and incorporated.</li></ul><p>Fieldwork, data and analysis</p><ul><li>Support training of CATI interviewers and supervisors (call handling, respondent protocols, quality control, use of the digital data collection system).</li><li>Provide close monitoring and technical support during the initial days of each data collection round to ensure operational readiness and adherence to protocols.</li><li>Process and review incoming data with the BSC MICS Plus team timely quality checks, correction of data issues and documentation of data-quality findings.</li><li>Develop tabulation programmes, indicator tables and analysis outputs with the BSC data- processing team and our client in Libya.</li></ul><p>Coordination, reporting and archiving</p><ul><li>Provide technical and managerial support to BSC in the day-to-day running of MICS Plus, and coordination/supervisory support to the BSC data-processing and CATI data-collection teams during active data collection.</li><li>Maintain regular communication with our client in Libya and BSC; support UNICEF HQ/RO/CO MICS consultants and experts.</li><li>Support data interpretation sessions, stakeholder dissemination workshops and communication events; document lessons learned, bottlenecks and good practices.</li><li>Ensure proper archiving of all MICS Plus tools and products, and prepare a comprehensive final process report on the setup, implementation, results, challenges and recommendations for institutionalizing high-frequency data systems within BSC.</li></ul><p>Additional and cross-cutting support</p><ul><li>MICS7 Libya finalization support quality review and finalization of the survey report and prepare GIS-based outputs (maps and geospatial visualizations of key indicators).</li><li>MODA / multidimensional child poverty provide coordination and support to the MODA consultant conducting the analysis (using MICS7 and, where relevant, MICS Plus data): facilitate access to datasets/documentation, coordinate between BSC, UNICEF Libya and the MODA consultant, and support review and finalization of outputs.</li><li>Programme monitoring follow up with our client in Libya sections and partners on results reportin in eTools (incl. PCA/partnership progress) and support data collection from sections/partners via ActivityInfo (form design/adjustment, data-quality checks, consolidation).</li><li>Other monitoring tasks as required by the PME Section (field-monitoring support, dataconsolidation, dashboards)</li></ul><p>Project reporting</p><p>Reports to our client's Libya Country Office (PME Section), collaborating with the our clients Regional Office and HQ MICS teams and with BSC focal persons. Regular implementation updates to our client in Libya, with increased frequency during data collection, data processing and reporting.</p><p>Stage deliverables submitted per the delivery schedule</p><ul><li>Comprehensive final process report and full documentation archive at the end of the assignment.</li><li>MICS7 Libya final report and GIS outputs finalized.</li><li>MODA coordination and support provided; MODA outputs reviewed and finalized with the MODA consultant.</li><li>Ongoing programme monitoring support eTools reporting follow-up and ActivityInfo data collection/consolidation (within the overall fee).</li></ul><p>Key competencies</p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li></ul><p>Team management</p><p>Provides coordination and supervisory support to the BSC MICS Plus team (data-processing team and CATI data-collection team), particularly during active data collection. This is a technical coordination role, not a our clients line-management position.</p><p>Further information</p><p>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys. Experience in data analysis, tabulation, survey reporting or dashboard preparation. Experience coordinating with government counterparts, vendors or technical teams. Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset). Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong computer skills and strong expertise in statistical analysis software, particularly SPSS.</li><li>Knowledge of CSPro, Stata, R or other data-processing and statistical software (asset).</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clients technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li><li>Familiarity with GIS/mapping tools for producing maps and geospatial visualizations (asset).</li><li>Familiarity with multidimensional child poverty analysis (MODA) (asset).</li><li>Familiarity with our clients monitoring systems such as eTools and ActivityInfo (asset</li><li>Desirable: Experience with CATI/phone-based surveys, MICS, DHS or other household surveys.</li><li>Experience in data analysis, tabulation, survey reporting or dashboard preparation.</li><li>Experience coordinating with government counterparts, vendors or technical teams.</li><li>Experience coordinating or supporting MODA / multidimensional child poverty analysis (asset).</li><li>Experience with GIS/mapping and with our clients monitoring systems (eTools, ActivityInfo) (asset</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates as well as external women candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer‑term solutions across the country.</p><br><p>Under the general guidance of the Chief of Mission (COM), and the direct supervision of the Senior Programme Coordinator (IBG), the National Border Governance Officer will support the coordination of IBG and other migration management-related programming with the Ministry of Interior, monitor activities in accordance with agreed frameworks, as consultation with the office of the Chief of Mission and other stakeholders.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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Consultancy title National Individual Consultant - Communications Consultant <br> Duty station Tripoli, Libya,with field travels required, including to eastern, southern and western Libya. <br> Duration Four months,subject to funding, operational needs and satisfactory performance. <br> Type of contract Individual Consultant - National Consultancy <br> Supervisor UNFPA Representative with close cooperation with International Programmes Coordinator <br> Working arrangement <p>Full-time equivalent level of effort,based in the UNFPA CountryOffice in Tripoli, Libya; 21.75 working days per month. Field missions and event support may be required, subject to security andoperational clearances.</p><br> <br> Expected start date As soon as possible following completion of the selection process <br> <p><strong>Background and Rationale</strong></p><br> <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population-data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>The Communications Consultant will provide sustained national support to strengthen UNFPA Libya’s strategic positioning and visibility across its programme areas. The consultant will translate technical work and field results into clear, compelling and ethical communications products; maintain digital channels and media engagement; support campaigns, events and senior-level visits; and strengthen systems for planning, content clearance, analytics and asset management.</p><br><br> <p><br><strong>Purpose and objective of the consultancy</strong></p><br> <ol> <li> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused communications that advance the Country Programme, increase the visibility of UNFPA’s contribution, and engage priority audiences in Arabic and English.</p><br> <p>The specific objectives are to:</p><br> <ul> <li>Develop and implement a communications workplan aligned with UNFPA Libya’s programme, advocacy, partnership and resource-mobilization priorities.</li> <li>Produce timely, accurate and audience-appropriate bilingual communications products that communicate results across sexual and reproductive health, gender-based violence prevention and response, population data, adolescents and youth, and humanitarian action.</li> <li>Strengthen UNFPA Libya’s digital presence, media engagement, donor visibility and support to campaigns, high-level visits and public events.</li> <li>Establish practical systems for content planning and clearance, media monitoring, communications analytics, visual-asset management and institutional memory.</li> <li>Ensure that all communications uphold dignity, informed consent, confidentiality, safeguarding, conflict sensitivity, accessibility and do-no-harm principles.</li> </ul></li> </ol> <p><strong>Scope of work</strong></p><br> <p>Under the direct supervision of the UNFPA Representative and with the close coordination with the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ol> <li>Strategic communications planning and positioning</li> </ol> <ul> <li>Prepare, regularly update and support implementation of the Country Office communications plan, editorial calendar, audience priorities and performance framework.</li> <li>Advise the Representative and senior management on strategic messaging, positioning, communications opportunities and reputational considerations related to UNFPA’s mandate and programme results.</li> <li>Translate Country Programme priorities, donor-funded results and field evidence into clear communications objectives, key messages and audience-specific products.</li> <li>Develop communications and visibility approaches for priority programme initiatives, including national policy processes, campaigns, launches, international days, field missions and high-level visits.</li> <li>Maintain an efficient internal workflow for requesting, drafting, reviewing, clearing, publishing and archiving communications products.</li> </ul> <p>2. Editorial content, storytelling and senior-management support</p><br> <ul> <li>Draft, edit, proofread and adapt high-quality materials in Arabic and English, including press releases, web stories, human-interest stories, social-media copy, speeches, talking points, briefing notes, fact sheets, brochures, newsletters, campaign materials, donor updates and annual reporting inputs.</li> <li>Work with programme and field colleagues and implementing partners to identify strong, evidence-based human-interest stories that demonstrate results and centre the voices, agency and dignity of women, girls, adolescents, young people and affected communities.</li> <li>Prepare communications and background materials for the Representative, senior UNFPA officials, donors, media and other special-interest groups, including support before and during missions and visits.</li> <li>Ensure technical accuracy, consistent messaging and plain-language presentation of sensitive subjects, including sexual and reproductive health and rights, maternal health, gender-based violence, youth participation, population data, displacement and humanitarian needs.</li> <li>Coordinate translation, editing and quality assurance of externally produced or partner-submitted materials before public release.</li> </ul> <p>3. Digital communications and channel management</p><br> <ul> <li>Manage and regularly update UNFPA Libya’s website and social-media channels with relevant, timely and engaging content, in accordance with corporate guidance and approved access arrangements.</li> <li>Plan digital campaigns and content series; adapt products to platform-specific formats; and use accessible practices such as subtitles, accurate captions, descriptive text and readable graphics where appropriate.</li> <li>Monitor audience engagement and channel performance, identify trends and opportunities, and provide practical recommendations to improve reach, relevance and engagement.</li> </ul><br> <ul> <li>Maintain an up-to-date digital content calendar and coordinate inputs from programme, operations, monitoring, field and management colleagues. <ul> <li>Monitor digital conversations, misinformation and emerging issues relevant to UNFPA’s mandate and promptly alert the supervisor to potential communications or reputational risks.</li> </ul></li> </ul> <p>4. Media relations, campaigns, events and partnerships</p><br> <ul> <li>Develop and maintain constructive working relationships with national and local media, journalists, photographers, content producers and other communications partners.</li> <li>Maintain an updated media map and contact database and support targeted dissemination of press releases, statements, invitations and advocacy materials.</li> <li>Monitor relevant mainstream and online media coverage and provide concise alerts, summaries and recommendations to the Country Office.</li> <li>Support the planning and delivery of media engagements, press events, programme launches, donor visibility moments, campaigns, international days, public events and high-level visits.</li> <li>Contribute actively to joint United Nations communications initiatives, including coordination with the UN Communications Group and relevant regional or headquarters communications teams.</li> <li>Support procurement-related technical inputs and quality assurance for communications services and products, ensuring cost-effectiveness, brand compliance and timely delivery within the consultant’s delegated role.</li> </ul> <p>5. Photography, videography, graphic content and asset management</p><br> <ul> <li>Provide high-quality photography and short-form videography for UNFPA events, programme activities and field missions, and edit or retouch material for appropriate public use.</li> <li>Develop or adapt simple, professional graphics and multimedia products and coordinate with specialized designers, photographers, videographers and production companies when required.</li> <li>Support planning and logistics for photography and film assignments, including shot lists, interview preparation, consent processes, captions, metadata and safe storage.</li> <li>Establish and maintain an organized, searchable communications archive covering publications, press releases, media coverage, photographs, videos, designs, source files, consent records and final approved products.</li> <li>Ensure that the use of images and personal stories complies with UNFPA standards on informed consent, safeguarding, confidentiality, data protection and protection-sensitive communication.</li> </ul> <p>6. Monitoring, reporting and communications capacity</p><br> <ul> <li>Track implementation of the communications plan and report regularly on outputs, reach, engagement, media uptake, campaign performance, lessons learned and recommended adjustments.</li> <li>Maintain clear evidence of publication and visibility and provide communications inputs to donor reports, proposals, situation reports, annual reports, results summaries and resource-mobilization materials.</li> <li>Support programme and partner colleagues to improve the quality of stories, photographs, captions, visibility materials and communications requests through practical guidance, templates and short coaching sessions.</li> <li>Perform other relevant communications tasks requested by the supervisor and consistent with the purpose, level and duration of the consultancy.</li> </ul> <p>Expected deliverables and payment schedule</p><br> <ol> <li> <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br> <p>Working arrangements and methodology</p><br> <ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> </ul></li> </ol><br><ul> <li>The consultant is expected to combine strategic planning, regular editorial production, field engagement, event coverage, channel management, media monitoring, analytics and coordination. <ul> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>All final public products must be cleared through the agreed UNFPA approval process before publication or dissemination. The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>All core deliverables must be available in English. Public-facing products will be prepared in Arabic and/or English according to audience and channel requirements, with high-quality editing and translation.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in communications procurement or production will remain subject to UNFPA procedures and delegated authority.</li> </ul></li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li>A first-level university degree in communications, journalism, public information, media studies, digital communications, political science, international relations or another relevant field is required.</li> <li>An advanced university degree in a communications-related field is a strong asset.</li></ul><p><strong>Knowledge and Experience: </strong></p><br> <ul> <li> <ul> <li>A minimum of two years of relevant professional experience at national or international level in communications, public information, journalism, digital media, multimedia production or a related field</li> </ul> <br></li> <li>Demonstrated experience producing high-quality communications materials for different audiences and formats, including web, social media, print, campaigns and public events. <ul> <li>Proven bilingual writing, editing and storytelling experience in Arabic and English, supported by relevant samples.</li> <li>Proven experience in photography, videography and/or graphic design, supported by a portfolio or comparable evidence of previous work.</li> <li>Experience managing social-media channels, website content, digital campaigns and communications analytics.</li> <li>Good knowledge of the Libyan institutional, media, civil-society and sub-national context, including sensitivity to regional and conflict dynamics.</li> <li>Previous experience with a United Nations entity, international development or humanitarian organization, government institution or civil-society organization is an asset but is not required.</li> <li>Knowledge of and experience incontext and gender-sensitive reporting, including communicating on sexual and reproductive health, gender-based violence, gender equality, adolescents and youth, population data or humanitarian action is highly desirable.</li> </ul></li> <li> <ul> <li>Excellent writing, editing, interviewing, storytelling and message-development skills, with strong attention to detail and factual accuracy.</li> <li>Proficiency in current office applications, social-media platforms, content-management systems and digital analytics tools.</li> <li>Working ability with commonly used photography, video-editing and graphic-design software. Familiarity with tools such as Adobe Photoshop, Illustrator, InDesign, Premiere Pro, Canva or equivalent applications is an asset.</li> <li>Strong organizational and project-management skills, including the ability to handle competing priorities, respond quickly to emerging needs and meet deadlines in a fast-paced environment. Sound judgment in handling sensitive information, protection risks, consent, reputational considerations and communications involving vulnerable people.</li> <li>Strong interpersonal skills and ability to work effectively with government, media, civil society, communities, donors, UN agencies and colleagues from different technical backgrounds.</li> </ul> <br></li> </ul><br><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li> <li>Ability to draft clear, accurate and audience-appropriate public communications in both languages is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Strategic communications planning and implementation.</li> <li>Bilingual writing, editing, storytelling and public information.</li> <li>Digital communications, social media, website management and analytics.</li> <li>Media relations, campaign management and event communications.</li> <li>Photography, videography, visual storytelling and asset management.</li> <li>Protection-sensitive, gender-responsive, conflict-sensitive and ethical communication.</li> <li>Partnership building, donor visibility and inter-agency coordination.</li></ul>Application requirements<ul> <li>Updated CV or P11 demonstrating relevant communications, digital-media, editorial, photography, videography, design and stakeholder-engagement experience.</li> <li>Motivation note demonstrating understanding of the assignment and the proposed approach to delivering the consultancy scope.</li> <li>Portfolio or links to relevant work. Applicants should include representative bilingual writing samples and evidence of photography, videography, graphic design and/or digital campaign work.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li></ul><br> </div>