Factory Manager Jobs in Libya
63 Jobs Found
<p><strong>Chemist / Laboratory Technician</strong></p><p><strong>Industry:</strong> Oil & Gas / Oil Waste Management<br><strong>Location:</strong> Benghazi, Libya<br><strong>Employment:</strong> Full-time / On-site</p><p>We are looking for a <strong>Chemist / Laboratory Technician</strong> for an oil waste management plant project.</p><p><strong>Requirements:</strong></p><ul><li><p>Diploma or Bachelor’s degree in Chemistry, Laboratory Technology or related field</p></li><li><p>Laboratory experience is an advantage</p></li><li><p>Oil & Gas / environmental laboratory experience is preferred</p></li><li><p>Experience preferred but not mandatory</p></li><li><p>English preferred but not mandatory</p><br></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Accommodation provided</p></li><li><p>Food provided</p></li><li><p>Transportation provided</p></li><li><p>Salary according to qualifications and experience</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li><p>Diploma or Bachelor’s degree in Chemistry, Laboratory Technology or related field</p></li><li><p>Laboratory experience is an advantage</p></li><li><p>Oil & Gas / environmental laboratory experience is preferred</p></li><li><p>Experience preferred but not mandatory</p></li><li><p>English preferred but not mandatory</p></li></ul>
<p><strong>Operations Engineer</strong></p><p><strong>Industry:</strong> Oil & Gas / Oil Waste Management<br><strong>Location:</strong> Benghazi, Libya<br><strong>Employment:</strong> Full-time / On-site</p><p>We are looking for an <strong>Operations Engineer</strong> to join an oil waste management plant project in Benghazi.</p><br><p><strong>Requirements:</strong></p><ul><li><p>Diploma or Bachelor’s degree in Engineering</p></li><li><p>Relevant experience is preferred but not mandatory</p></li><li><p>Knowledge of industrial/oil & gas operations is an advantage</p></li><li><p>English is preferred but not mandatory</p></li><li><p>Ability to work in an international team</p><br></li></ul><p><strong>Benefits:</strong></p><ul><li><p>Accommodation provided</p></li><li><p>Food provided</p></li><li><p>Transportation provided</p></li><li><p>Salary according to qualifications and experience</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li><p>Diploma or Bachelor’s degree in Engineering</p></li><li><p>Relevant experience is preferred but not mandatory</p></li><li><p>Knowledge of industrial/oil & gas operations is an advantage</p></li><li><p>English is preferred but not mandatory</p></li><li><p>Ability to work in an international team</p></li></ul>
<h2 class="h5">Job description</h2>
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<strong>About the Hiring Company</strong><p>The hiring company isa proud member of a leading prestigiousGroup, that specializes in importing and distributing high-end luxury fashion brands. Serving both wholesalers and operating retail stores, we are committed to delivering exceptional products and unforgettable experiences to our customers across Libya.</p><br><strong>Your Mission as a Digital Marketing Specialist</strong><p>As the Digital Marketing Specialist, you will lead the charge in driving growth across our retail and wholesale channels. You’ll craft impactful campaigns that embody our luxury brand identity, blending strategic insight, creativity, and execution to elevate our market presence.</p><br><strong>You will be handling these duties and responsibilities as a Digital Marketing Manager</strong><ul><li><p>Define and implement the overall digital marketing strategy for the company and its brand portfolio.</p><br></li><li><p>Manage and coordinate multi-brand communication, ensuring alignment with each brand’s guidelines and positioning.</p><br></li><li><p>Oversee digital channels including social media, website content, campaigns, and paid media.</p><br></li><li><p>Plan and manage digital marketing calendars, campaigns, and launches in coordination with retail and commercial teams.</p><br></li><li><p>Analyze performance using KPIs (engagement, reach, traffic, conversion) and prepare performance reports.</p><br></li><li><p>Coordinate external agencies, freelancers, or content partners when needed.</p><br></li><li><p>Work closely with the Content &amp; Social Media Executive to ensure consistent messaging and visual identity.</p><br></li><li><p>Support the future development of e-commerce and digital sales initiatives.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as a Digital Marketing Specialist</strong><ul><li><p>3+ years of experience in digital marketing, preferably in fashion, retail, FMCG, or lifestyle brands.</p><br></li><li><p>Strong understanding of digital channels, social media platforms, and paid advertising.</p><br></li><li><p>Experience managing multi-brand or multi-market communication is a plus.</p><br></li><li><p>Analytical mindset with the ability to translate data into actions.</p><br></li><li><p>Strong communication and project management skills.</p><br></li><li><p>Fluency in English.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong> 9 to 5, Saturday to Thursday.</p><br></li><li><p><strong>Location:</strong>Jraba, Tripoli.</p><br></li><li><p><strong>Benefits:</strong></p><br><ul><li><p>Competitive salary and benefits package including a valuable corporate discount.</p><br></li><li><p>Opportunity to build a digital marketing department from scratch.</p><br></li><li><p>Exposure to international premium and lifestyle brands.</p><br></li></ul></li></ul> </div>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer-term solutions across the country.</p><br><p>The Central Mediterranean Route remains one of the most dangerous migration corridors <br>globally, with significant protection concerns affecting vulnerable individuals transiting through <br>and residing in Libya. According to IOM data, a considerable number of migrants continue to <br>experience exploitative practices, necessitating protection services and comprehensive <br>support, especially for those undertaking voluntary humanitarian return (VHR). The Voluntary <br>Humanitarian Return (VHR) program, led by the International Organization for Migration (IOM), <br>provides lifesaving, humane, and dignified assistance to foreigners stranded in crisis-affected <br>countries, such as Libya. Established in 2015, the program facilitates safe and expedited return <br>for vulnerable migrants, including women, unaccompanied children, the elderly, and medically <br>vulnerable individuals. VHR operates on a rights-based, protection-centered approach, offering <br>tailored support during migrants' stay, their return journey, and upon arrival in their home <br>countries.</p><br><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (VHR), the Senior Reintegration Associate (Protection) supports the implementation of reintegration activities in line with IOM procedures, contributing to the timely and accurate processing of migrants’ information to facilitate their reintegration.<br> </p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer‑term solutions across the country.</p><br><p>The Central Mediterranean Route remains one of the most dangerous migration corridors globally, with significant protection concerns affecting vulnerable individuals transiting through and residing in Libya. According to IOM data, a considerable number of migrants continue to experience exploitative practices, necessitating protection services and comprehensive support, especially for those undertaking voluntary humanitarian return (VHR). The Voluntary Humanitarian Return (VHR) program, led by the International Organization for Migration (IOM), provides lifesaving, humane, and dignified assistance to foreigners stranded in crisis-affected countries, such as Libya. Established in 2015, the program facilitates safe and expedited return for vulnerable migrants, including women, unaccompanied children, the elderly, and medically vulnerable individuals. VHR operates on a rights-based, protection-centred approach, offering tailored support during migrants' stay, their return journey, and upon arrival in their home countries.</p><br><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (VHR)), the Senior Case Management Associate (Pre-departure / VHR) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the timely and accurate processing of migrants’ information prior to departure to facilitate their return and reintegration process afterwards.</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Project Manager (PM) and direct supervision of the MRRM Senior Project Associate and DA National Officer (NO), the successful candidate will be responsible and accountable for assisting the MRRM / Senior Project Associate and National Officer on a wide-range of issues associated with development and implementation of the Direct Assistance/Migrant Resource and Response Mechanism (MRRM/DA) activities in Qatroun.</p><p>Act as the focal point to support the MRRM/DA Senior Project Associate in the coordination of the (mobile and non-mobile) teams' activities related to MRRM/DA in the Area of Responsibility (AOR) in addition to the administrative related issues. Support in monitoring the implementation of activities and ensuring the timely delivery of MRRM/DA services in the targeted locations in Qatroun. Monitor and verify the data collected related to migrants/beneficiaries' registration and profiling, services provided (including distribution of NFIs, food kits, Hygiene kits etc.) and ensure proper tracking and reporting on regular basis in coordination with the Information management (IM) assistant and the MRRM/DA Senior Project Associate. Support in the field activities reporting and send regular updates to the MRRM/DA Senior Project Associate and IM assistant as requested by the supervisor. In coordination with the MRRM/DA Senior Project Associate and the MRRM/DA communication and community engagement staff, support the dissemination of the information awareness raising activities. Support in the organization of community-based activities that promote to the Community Engagement and Two-Way Communications between migrants and host community. Support the coordination with the various IOM Units (Health, VHR, DTM, MHPSS, LMI and Protection and CT) working in Qatroun to ensure appropriate assistance to vulnerable migrants. Support the MRRM/DA Senior Project Associate and NO in the development of partnerships with local actors including local government actors, embassies and other UN and I/NGOs partners working in these locations to maintain proper coordination of the activities implemented and avoid any duplication and to facilitate any referrals for support. Support the MRRM/DA media and communication Assistant in preparing the visibility materials and collecting all the photos of relevant activities, including the interest stories and quotes from the beneficiaries and other stakeholders. Ensure proper monitoring of the staff's performance under his/her direct supervision and support in their training and capacity building as required. Assist in informal translation of project related documents (English and Arabic) and interpretation in and out the office. Ensure gender mainstreaming throughout activities, addressing protection, social, environmental and other relevant cross-cutting concerns Perform such other duties as may be assigned Project reporting MRRM/DA Senior Project Associate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Key competencies</h2><p>The incumbent is expected to demonstrate the following values and competencies:</p><p>Values - all IOM/CTG staff members must abide by and demonstrate these three values:</p><ul><li>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</li><li>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><h2>Core Competencies behavioural indicators level 3</h2><ul><li>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</li><li>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators level 3</h2><ul><li>Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization s vision; assists others to realize and develop their potential.</li><li>Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.</li><li>Strategic thinking and vision: works strategically to realize the Organization s goals and communicates a clear strategic direction</li></ul><p>Team management there's a management responsibility in this role</p><p>Further information</p><p>Good knowledge of the broad range of migration related issues in Libya Creative and solution oriented. Knowledge of Microsoft office tools</p><p></p></section>
<p>Responsible for providing technical expertise in the design, installation, maintenance, and troubleshooting of mechanical equipment and systems used in upstream/midstream/downstream oil & gas operations. Ensures mechanical integrity, reliability, and compliance with industry codes and safety standards across all plant and field assets.</p><p>Provide technical leadership and support for mechanical equipment including pumps, compressors, turbines, gearboxes, valves, piping systems, and pressure vessels within oil & gas facilities. Develop, review, and implement preventive, predictive, and corrective maintenance strategies to maximize equipment reliability and minimize downtime. Lead root cause failure analysis (RCFA) for critical equipment breakdowns and recommend corrective/preventive actions Conduct mechanical integrity assessments, risk-based inspections (RBI), and life-cycle analysis of static and rotating equipment. Support turnaround/shutdown planning, scope development, execution, and quality control for mechanical work packages. Monitor equipment performance using condition monitoring techniques (vibration analysis, thermography, oil analysis) and recommend corrective actions. Ensure all mechanical work is carried out in compliance with HSE policies, permit-to-work systems, and process safety management (PSM) requirements. Liaise with project, operations, and maintenance teams to ensure smooth commissioning and handover of new mechanical installations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Mechanical Engineering (Master's preferred); strong knowledge of rotating & static equipment (pumps, compressors, turbines, pressure vessels, piping)</p>
<p>Responsible for providing technical expertise in the design, installation, operation, and maintenance of electrical systems and equipment across oil & gas facilities. Ensures electrical safety, reliability, and compliance with international codes and standards to support uninterrupted plant and field operations.</p><p>Provide technical leadership and support for electrical systems including generators, transformers, switchgear, motors, VFDs, UPS systems, and power distribution networks within oil & gas facilities. Develop, review, and implement preventive, predictive, and corrective maintenance strategies for electrical equipment to maximize reliability and minimize downtime. Lead root cause failure analysis (RCFA) for critical electrical equipment failures and recommend corrective/preventive actions. Conduct electrical integrity assessments, protection coordination studies, load flow analysis, and arc flash hazard studies Support turnaround/shutdown planning, scope development, execution, and quality control for electrical work packages. Monitor equipment performance using condition monitoring techniques (thermography, insulation resistance testing, partial discharge analysis) and recommend corrective actions Ensure proper functioning and maintenance of earthing, lightning protection, and cathodic protection systems across facilities. Ensure all electrical work is carried out in compliance with HSE policies, permit-to-work systems, lockout-tagout (LOTO), and process safety management (PSM) requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Electrical Engineering (Master's preferred)</li><li>strong knowledge of power generation, distribution, HV/LV/MV systems, motors, transformers, switchgear, and hazardous area classifications</li></ul>
<p>Data and Infrastructure Engineer responsibility is in two main aspects; First, responsible for organizing, collecting, processing, and storing of data from different sources and transforming raw, unstructured data into formats that can be used for analysis including architectures such as databases, servers, and large-scale processing systems. Second, responsible for the design, planning, management, maintenance, and support, and any other technological duties associated with an organization s cloud computing environment including support of an application on any Schlumberger supported cloud. Other Reports to: Service Delivery Engineer - SIS PHONE_NUMBER) or D&I Solutions Delivery Manager PHONE_NUMBER) Managing cloud environments in accordance with company security guidelines. Act as focal point for gathering system requirements from application architects and owners to ensure seamless transformation and loading of data across different cloud vendors such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. Responsible for Data loading, data migration, and data retrieval. Be customer advisor on data governance, policies, roles, and dataflow. Responsible for assembling large, complex sets of data that meet non-functional and functional business requirements. Perform data mapping, data quality control for one to multiple data sources. Run assessment of a company data and infrastructure environment with proposed improvement and recommendations. Work with stakeholders including data, design, product and executive teams and assisting them with data-related technical issues. Use API knowledge to design RESTful services, and integrate them with existing data providers, using JSON or XML as needed. Responsible for maintaining existing company databases using experience; which includes a working knowledge of SQL and NoSQL, and related data stores such as Postgres. Resopsible for debugging technical issues inside a complex stack involving virtualization, containers, microservices, etc. Collaborates with the engineering teams to enable digital applications to run on cloud infrastructure correctly, performantly and efficiently. Responsible for the deployment using container technologies: Docker and Kubernetes. Gather/Keep experience working with OpenStack, Linux/UNIX, Rackspace, Docker and Microsoft Azure as applicable for the customer and Schlumberger implementation. Responsible for having a working knowledge of web services, APIs, REST and RPC. Handle incoming incidents change requests and problems as a first line of support. Responsible for operating, designing development, testing and implementing of infrastructure systems and hardware with automation in mind. Responsible for estimating project value/development plans, evaluating from an infrastructure point-of-view and maintain close liaison with the customer. Responsible for maintaining accurate and up-to-date documentation on all activities. Participates in out-of-office on-call rotation as required. Responsible for installing and configuring IOT Agora solutions including Infrastructure, network setup & SDK Implementation. Maintains and supporting existing on-premises applications from licensing, installation, and configuration if applicable. Responsible for gather/developing experience working on OSDU community code and Schlumberger Enterprise Data Management (EDM) workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>BSC degree with +5 Years Experience.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (PXD), the Protection Assistant (Assessment and Referrals) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the orderly and timely collection of migrants information before departure to facilitate their return and reintegration process afterwards.</p><p>Receive and process referrals from multiple entry points, including consular support, detention centers, embassies, hotline, and other IOM units and receiving missions.</p><p>Perform AVM assessments for all received and referred migrants, including collection of biodata, documentation, and protection screenings in line with established SOPs.</p><p>Categorize cases into Assisted Voluntary Return (AVR) or Assistance to Vulnerable Migrants (AVM), based on established guidelines,and document the classification accordingly.</p><p>Enter every assessment into MiMOSA with supporting documentation, photographs, and required country-specific forms, maintaining data accuracy standards.</p><p>Review paperwork for single-headed families and upload all necessary documents to MiMOSA in line with internal procedures.</p><p>Refer cases to relevant IOM units or external partners (Medical, MHPSS, Specialized Protection, Consular Support), based on identified needs and established referral pathways.</p><p>Follow up on referred cases using MiMOSA s reporting functions, maintaining up-to-date records and documentation.</p><p>Arrange with the AVM unit for clearance of vulnerable cases prior to the handover of the Travel Ready cases, to support completion of the VHR process.</p><p>Support the handover of all travel-ready cases to the VHR Pre-Departure Case Management Team only once required steps have been completed.</p><p>Conduct field missions to embassies, detention centers, and other locations as required for assessments and assistance.</p><p>Maintain comprehensive and up-to-date case records for all assigned caseloads, completing data entry and reporting requirements in a timely manner.</p><p>Apply protection principles, confidentiality, and dignity throughout the assessment and referral process.</p><p>Perform other duties as assigned in line with the operational needs of the Migrant Protection Unit</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least an intermediate level of MS office skills; Good organizational skills; Good communication skills</p><p></p></section>
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span>The </span></span><span><span>Dialysis Technologist will undertake dialysis for renal patients alongside dialysis RNs, provide care associated with dialysis, daily maintenance of dialysis equipment and water purification systems, maintaining the proper buffer solutions for each patient on dialysis, applying quality assurance measures needed by department.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><ul>
<li><span><span><span><span>Determines the supply and equipment as per the schedule of dialysis procedure.</span></span></span></span></li>
<li><span><span><span><span>Prepares the machines for procedures including calibrating, testing and monitoring dialysis equipment.</span></span></span></span></li>
<li><span><span><span><span>Fixes and primes the extracorporeal circuit such as dialyzer, blood tubing for the appropriate dialysis procedure and performs the internal safety test.</span></span></span></span></li>
<li><span><span><span><span>Prepares the specific dialysis solutions according to Nephrology physician orders.</span></span></span></span></li>
<li><span><span><span><span>Checks hemodialysis solutions conductivity, PH, and electrolyte composition daily and records it, and corrects/reports any abnormal values.</span></span></span></span></li>
<li><span><span><span><span>Obtains pharmaceutical supplies and equipment as requested by nephrologists.</span></span></span></span></li>
<li><span><span><span><span>Connects patients to Hemodialysis and SLED and terminates the procedure at the end of the treatment.</span></span></span></span></li>
<li><span><span><span><span>Sets up and prepares CRRT machine for treatment in critical care areas in different modalities such as CVVH, CVVHD, CVVHDF, and SCUF.</span></span></span></span></li>
<li><span><span><span><span>Performs tests and procedures related to specific patient treatment such as UF profile, sodium profile, and single needle dialysis options.</span></span></span></span></li>
<li><span><span><span><span>Continually monitors the machines functionality and patients’ vital signs when patient on hemodialysis and corrects any malfunction.</span></span></span></span></li>
</ul>
<p><span><span>Sets up and prepares dialysis machines and portable reverse osmosis units at bedside in different patient units including but not limited to critical care, oncology, pediatric units.</span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><ul>
<li><span><span><span><span>Sets and administers anticoagulant for extracorporeal circuit per physician orders.</span></span></span></span></li>
<li><span><span><span><span>Responds, alongside the registered charge nurses, to hypotension episodes during dialysis by administering IV fluids in the extracorporeal circuit according to physician orders.</span></span></span></span></li>
<li><span><span><span><span>Continually maintains immediate availability to coordinate in the emergent events of hypo allergic reactions, hypovolemic shock, and emergency procedures including code blue.</span></span></span></span></li>
<li><span><span><span><span>Maintains cleanliness of dialysis machines, internal and external disinfection after every care following procedures established by infection control team.</span></span></span></span></li>
<li><span><span><span><span>Assists in the disinfection of the water treatment plant.</span></span></span></span></li>
<li><span><span><span><span>Collects water sample for monthly test for dissolved chemicals, metals and microbiology.</span></span></span></span></li>
<li><span><span><span><span>Tests the endotoxin level in the water and dialysis solutions and keeps records of results.</span></span></span></span></li>
<li><span><span><span><span>Sets and makes ready the water treatment plant on daily basis by performing regeneration, back wash and tests the sample of chlorine, chloramine, and hardness of the product water.</span></span></span></span></li>
<li><span><span><span><span>Calculates the urea reduction ration for each dialysis patient to maintain the adequacy of the treatment provided and submits report to nephrologist.</span></span></span></span></li>
</ul>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><ul>
<li><span><span><span>Knowledge of various dialysis techniques and protocols. </span></span></span></li>
<li><span><span><span>Proficiency in setting up, operating, and monitoring dialysis machines.</span></span></span></li>
<li><span><span><span>Understanding of kidney function and diseases.</span></span></span></li>
<li><span><span><span>Familiarity with medical terminology and procedures related to dialysis.</span></span></span></li>
<li><span><span><span>Knowledge of quality and safety standards and guidelines.</span></span></span></li>
<li><span><span><span>Attention to detail and problem solving.</span></span></span></li>
<li><span><span><span>Time management</span></span></span></li>
</ul>
<p><span><span>Physical endurance to stand for long periods and assist in lifting or positioning patients.</span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><ul>
<li><span><span><span>Overseas candidates:</span></span></span></li>
</ul>
<p><span><span><span>3 years’ experience as a Dialysis Technologist in a teaching hospital set up.</span></span></span></p><br>
<p><span><span>For Qatari Nationals, Qatar Universities graduates, offspring of Qatari women or offspring of residents, please refer to the DHP Circular No.24/2020</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Dialysis Machine Operation L3<br>Dialysis treatment and techniques L3<br>Equipment Maintenance L3<br>Kidney function and diseases L3<br>Leadership<br>Patient Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Science or Science<br><br><br><br>
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<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Medical Records Officer will create new medical records and retrieve existing medical records by gathering appropriate record folders and contents, assigning, and recording new record numbers, verifying existing record numbers, inputting, and recording locations to computer, and delivering records. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Gathers patient information by collecting demographic information from a variety of sources, interacting with registration areas and physicians’ offices, and retrieving information from automated printer. </p><br>
<p>Retrieves medical records by following chart-out procedures and documents reasons charts cannot be retrieved for statistical and follow-up purposes. </p><br>
<p>Delivers charts to assigned areas of the hospital by following established routing procedures. </p><br>
<p>Assists in the tracking and organization of medical records i.e., ensures and maintains medical records storage and archiving. </p><br>
<p>Arranges transfer of documents when required to respective clinics or patients. </p><br>
<p>Provides administrative support for the Medical Records Management. </p><br>
<p>Collates all aspects of medical report and checks if report is complete. </p><br>
<p>Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. </p><br>
<p>Ensures accuracy and privacy are maintained in report management and when sending it out to clients. </p><br>
<p>Prepares Health Screening Reports for review appointments or upon patient requests. </p><br>
<p>Liaises with other departments for results and reports and follow-ups of pending cases to be expedited. </p><br>
<p>Keeps health care providers informed by communicating availability or unavailability of the record. </p><br>
<p>Maintains quality results by following Hospital’s standards. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Maintains patient confidence by keeping patient records information confidential. </p><br>
<p>Serves and protects the Hospital community by adhering to professional standards, Hospital policies and procedures, such as JCI accreditation standards. </p><br>
<p>Adheres to the policies, procedures, standards protocols in the organization specifically the ones related Release of protected health information. </p><br>
<p>Trains Hospital staff on principles of confidentiality and privacy of protected health information and the different policies related to management of health information. </p><br>
<p>Trains clinical staff on the importance of accuracy and completeness of medical records. </p><br>
<p>Generates reports from the system related to the completeness of medical records. </p><br>
<p>Trains physicians in the insurance and coding. </p><br>
<p>Performs other assignments as may be required by the Medical Records Manager. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency with EHR, Microsoft Office and speech recognition software. </p><br>
<p>Knowledge of medical terminology. </p><br>
<p>Knowledge of medical transcription guidelines and practices. </p><br>
<p>Ability to sort, check, count, and verify numbers. </p><br>
<p>Ability to operate designated word processing, dictation, transcription equipment, and other equipment as specified. </p><br>
<p>Ability to work under pressure with time constraints. </p><br>
<p>Strong critical thinking skills. </p><br>
<p>Ability to work and thrive in pressure situations. </p><br>
<p>Punctual and reliable disposition. </p><br>
<p>Superb listening and time management skills. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 years of experience in the same field (required).</p><br>
<p>Previous experience in a hospital or other health care setting.</p><br>
<p>Minimum 1 year in GCC (preferred).</p><br> <br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Data Collection and Extraction L2<br>Records Management L2<br>Healthcare Data Management and Analytics L2<br>Regulatory Compliance L2<br>Electronic Health Records (EHR) and Health Information Systems L2<br>Leadership_321977503<br>Quality_321977507<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Diploma<br>Associate Degree in any related field<br><br><br><br>
</div>
<p>Addressing the issue of missing persons at a national level and uncovering the truth about the fate of the missing through a fair, transparent, and scientific truth-seeking process is of paramount importance for national reconciliation. The Transitional Justice (TJ) process is still not fully installed, thousands of families, until now, do not know what happened to their loved ones. Families of the missing, civil society actors, and human rights defenders advocating for truth and justice often face intimidation and reprisals, while accountability mechanisms remain weak. Inclusive advocacy and capacity building are required to search for all missing persons, while considering their families' social, psychological, financial, and legal needs. The project Addressing the issue of missing persons through supporting meaningful victim participation and building responsive justice and security sector institutions (hereafter: Missing Persons project ), implemented in partnership between UNSMIL and Our client and funded by the Netherlands' Ministry of Foreign Affairs, was developed based on a preliminary situation analysis and needs assessment to better understand the concerns and demands of families, which revealed a widespread lack of awareness of rights, entitlements, and available services among them, as well as limited access to trusted legal assistance and mental health support (MHPSS). Women, in particular, are disproportionately affected due to socio-economic vulnerability, social stigma surrounding MHPSS, and the absence of effective witness and victim protection laws in Libya. To address this service gap, pilot community-based referral mechanisms (referred to under the project as One-Stop-Shop services) will be operationalized in Tarhuna and Tawergha to provide coordinated access to legal aid, forensic follow-up, administrative assistance, and psychosocial support. The OSS model will function as a trusted community entry point and referral mechanism linking families to relevant authorities and service providers, contributing to the right to truth, justice and reparations. On this basis, Our client will select qualified experts in both localities to oversee the referral system. The two national consultants, one in each city, will serve as the first point of contact between beneficiaries and service providers in their respective communities. The consultants will support intake, referral, case coordination, outreach, and accompaniment of families accessing legal and psychosocial services. The objective of the assignment is to facilitate safe, confidential, and victim-centred access to legal aid and psychosocial support services for families of missing persons in Tawergha through community-based referral and coordination mechanisms. Under the supervision of our clientRule of Law Project Manager, the Transitional Justice Specialist, and in close collaboration with UNSMIL Human Rights team, the Contractor will support the operationalization of a referral system providing legal aid and MHPSS services to families of missing persons in Tawergha. The consultant will serve as the community-based referral focal point and facilitator between beneficiaries and designated service providers. Role objectives Under the supervision of Our client, the consultant will undertake the following tasks: A. Beneficiary Intake and Referral Support Serve as the primary community focal point for beneficiaries accessing the referral mechanism; Conduct intake meetings with families of missing persons in a confidential and victim-centred manner; Assist beneficiaries in completing complaint, intake, consent, and referral forms; Identify legal, psychosocial, protection, and administrative needs of beneficiaries; Conduct preliminary risk and vulnerability assessments and identify urgent protection concerns; Refer beneficiaries to designated lawyers and MHPSS providers in accordance with agreed referral procedures ( SoPs); Ensure regular referral follow-up with beneficiaries and service providers regarding ongoing referrals; Maintain anonymized referral tracking records for monitoring purposes. The consultant shall support referral follow-up and coordination only and shall not provide legal advice, psychosocial counselling, forensic services, or case management. B. Coordination with Lawyers and MHPSS Providers Coordinate appointments and meetings between beneficiaries and legal/MHPSS service providers; Facilitate visits and missions of lawyers, MHPSS experts, and project teams to Tawergha; Support logistical and community coordination for legal awareness sessions, consultations, and outreach activities; Ensure timely communication between beneficiaries, lawyers, MHPSS providers, and our client; Flag urgent or sensitive cases requiring immediate attention. C. Community Outreach and Awareness Support a localized awareness campaign to inform families about available support services and referral pathways; Support awareness-raising activities related to legal rights, available services, and access procedures; Facilitate community meetings and engagement sessions with families, our client and local stakeholders; Support dissemination of communication and awareness materials developed under the project. D. </p><p><strong>Desired Candidate Profile</strong></p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>T</span><span>erms of </span><span>R</span><span>eference</span><span> – </span></span><span>Specialist Contractor</span></p><br><br><p><span>Document owner</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Document author</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Current version</span></p><br><br><p><span>V1</span></p><br><br><p><span>Issue date</span></p><br><br><p><span>29/04/2026</span></p><br><br><p><span>Project reference</span></p><br><br><p><span>NFE Libya – Youth Connect Programme </span></p><br><br><p><span>File location</span></p><br><br><br><br><p><span>Consultancy role title: </span><span>Lead Master Facilitator and Lead Mentor</span></p><br><br><p><span>Location: </span><span>Libya.</span></p><br><br><p><span>Apply by: </span></p><br><br><ul><li><p><span>Call launch date: 28/06/2026</span></p><br><br></li></ul><br><ul><li><p><span>Application deadline: 13/07/2026 </span></p><br><br></li></ul><br><ol><li><p><span>Overview of the British Council</span></p><br><br></li></ol><br><p><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></p><br><br><p><span>We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence, and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle.</span></p><br><br><p><span>We work directly with individuals to help them gain the skills, confidence, and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></p><br><br><p><span>We work with governments and our partners in the education, English language, and cultural sectors, in the UK and globally. Working together we make a bigger difference, creating benefit for millions of people all over the world.</span></p><br><br><p><span>We work with people in over 200 countries and territories and are on the ground in more than 100 countries.</span></p><br><br><ol><li><p><span><span>Background</span><span> and context</span><span> about </span><span>Youth Connect Programme</span></span></p><br><br></li></ol><br><p><span>Youth Connect is a nine-month programme funded by the British Council that focuses on youth skills development and community-led change. The programme supports young people aged 18–35 to identify challenges within their local contexts, conduct research, engage with peers and stakeholders, and collaboratively define priorities and solutions. Through workshops, dialogue sessions, mentoring, and collective action, young people are equipped with leadership, decision-making, and civic engagement skills that enable them to actively contribute to their communities. At the same time, the programme works to strengthen confidence among young people that positive change is possible, while encouraging greater recognition among stakeholders of the value of meaningful youth participation in community and decision-making processes.</span></p><br><br><p><span>Youth Connect is delivered in partnership with civil society organisations and national entities to ensure strong local ownership, sustainability, and measurable impact. The programme aims to strengthen the capacity of local partners to design and deliver effective, inclusive, community-based youth programmes through training, mentorship, and continuous support. It promotes inclusive youth participation, ensuring equitable access for diverse groups, including those facing additional barriers to engagement. Through Collective Action Projects (CAPs), young people work alongside CSOs and local stakeholders to design and implement practical solutions to local challenges, while stronger youth networks and alumni engagement help sustain learning, leadership, and collaboration beyond the programme cycle. By fostering trust and stronger collaboration between youth, civil society, local authorities, and community actors, Youth Connect contributes to a more inclusive and enabling environment for civic participation and long-term community development.</span></p><br><br><ol><li><p><span><span>About the role of the </span><span>Lead Master Facilitator and Lead Mentor</span></span></p><br><br></li></ol><br><p><span>The Lead Master Facilitator and Lead Mentor will provide technical leadership, mentoring, and quality assurance across the Youth Connect programme, supporting local partner CSOs, facilitators, and mentors in delivering high-quality youth learning journeys.</span></p><br><br><p><span>The role includes supporting the design and delivery of key programme activities across the full Youth Connect cycle. The consultant will strengthen partner capacity through mentoring, coaching, regular feedback, and technical guidance, while ensuring delivery aligns with Youth Connect methodology, safeguarding, inclusion, and quality standards. The role also supports programme monitoring, reporting, national trainings, Communities of Practice (CoPs), stakeholder engagement, and stronger connections between young people and local actors.</span></p><br><br><p><span>Given the presence of youth cohorts across Libya’s East, West, and South regions, the role may require domestic travel to support delivery and partner mentoring across multiple locations.</span></p><br><br><p><span>The consultant will report to the Head of NFE Libya and work closely with the British Council NFE team, local partner CSOs, facilitators, mentors, and the wider regional Youth Connect network.</span></p><br><br><p><span>3.1 Key responsibilities: </span></p><br><br><p><span>Facilitation, Mentorship & Coaching </span></p><br><br><ul><li><p><span>Train, mentor, and provide ongoing support to the programme network of facilitators, trainers, local partners, and youth participants throughout the programme, including regular feedback and improvement plans to strengthen delivery quality.</span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitate and monitor training and mentoring sessions with local partner facilitators to provide mentorship to mentors and/or participants and to ensure consistent delivery, quality standards, and alignment with the Youth Connect methodology.</span></p><br><br></li></ul><br><ul><li><p><span>Provide expert insights and best practices to strengthen the overall programme impact throughout the learning journey.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure seamless communication between facilitators, local partners, and the British Council team.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure effective attendance and participation in national and regional partners’ meetings and CoPs, sharing Libya’s updates and best practices with UK consultants and regional Master Facilitators. </span></p><br><br></li></ul><br><ul><li><p><span>Promote inclusive leadership throughout programme delivery by mentoring facilitators, local partners, and young people, reinforcing workshop learning and key messages, and ensuring the active inclusion and participation of young women, marginalised groups, and vulnerable youth across all activities.</span></p><br><br></li></ul><br><p><span>Supporting Programme Implementation </span></p><br><br><ul><li><p><span>Review and provide feedback on training agendas, programme technical documents, and plans to align with programme objectives, learning needs, and toolkits. </span></p><br><br></li></ul><br><ul><li><p><span>Arrange regular check-ins with local partners and facilitators and attend country-level meetings to review, track progress, provide feedback and discuss upcoming plans. </span></p><br><br></li></ul><br><ul><li><p><span>Support the project team in programme implementation and monitoring and provide guidance to local partners in delivering key activities across multiple locations, including onboarding, training workshops, collective decision-making events, research, design workshops, and Look Back Move Forward sessions, through clear briefings and delivery support.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure local partners utilize available toolkits and guidelines to maintain quality standards. </span></p><br><br></li></ul><br><ul><li><p><span>Lead technical programme delivery, including national trainings for local partners, facilitators and mentors. </span></p><br><br></li></ul><br><ul><li><p><span>Review and approve proposals and CAP applications with the British Council’s Regional MENA Director for Non-Formal Education. </span></p><br><br></li></ul><br><ul><li><p><span>Conduct interviews, evaluations, and support the selection process for facilitators and local partner CSOs (if required). </span></p><br><br></li></ul><br><ul><li><p><span>Support the delivery of the Youth Thriving Measure (YTM). Coach local partners and facilitators on how to effectively brief programme participants on YTM content and expectations.</span></p><br><br></li></ul><br><ul><li><p><span>Support the British Council NFE team in the planning, management, and delivery of national events, workshops, and training sessions across programme activities, as required.</span></p><br><br></li></ul><br><ul><li><p><span>Support and advise local partner CSOs and mentors in building strong connections between the programme, young people, and key local stakeholders, including government bodies, civil society organisations, and community leaders, to strengthen the impact of young people’s CAPs through collaboration, knowledge sharing, and network support.</span></p><br><br></li></ul><br><p><span>Strengthening Partner Capacity </span></p><br><br><ul><li><p><span>Coordinate, mentor, and coach local partners to ensure consistent and effective execution of the learning journey. </span></p><br><br></li></ul><br><ul><li><p><span>Facilitate discussions including lead and deliver national Community of Practice (CoP) Libya and reflection sessions at the country level to track progress and address challenges. </span></p><br><br></li></ul><br><ul><li><p><span>Identify areas where partners/Facilitators or mentors need additional training or support and provide it. </span></p><br><br></li></ul><br><p><span>Training Material Development </span></p><br><br><ul><li><p><span>Adapt or develop training materials and toolkits, as required. </span></p><br><br></li></ul><br><ul><li><p><span>Develop necessary templates (e.g., presentations, workshop checklists, etc.). </span></p><br><br></li></ul><br><ul><li><p><span>Ensure all materials meet branding requirements and include presentations, activity plans, and facilitation guidelines. And local partner and facilitators briefed and inducted on it.</span></p><br><br></li></ul><br><p><span>Reporting, Monitoring, and Communications </span></p><br><br><ul><li><p><span>Consolidate quarterly reporting by integrating feedback from partners and facilitators, documenting programme activities, evidence, lessons learned, best practices, and emerging stories from delivery, while providing regular progress updates and key observations to the programme management team.</span></p><br><br></li></ul><br><ul><li><p><span>Attend local partner activities, where feasible, to monitor the quality of implementation and strengthen partner capacity and delivery where needed. </span></p><br><br></li></ul><br><ul><li><p><span>Contribute to quarterly donor progress reports, as required.</span></p><br><br></li></ul><br><p><span>Regional Collaboration:</span></p><br><br><ul><li><p><span>Engage in a regional Youth Connect mentors' network to facilitate the sharing of learning and strategies on how to achieve greater impact, while providing updates and lessons learned from the Libya delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Collaborate and assist with assigned regional tasks as required by the regional team.</span></p><br><br></li></ul><br><p><span>Assignment Deliverables and Estimated Consultancy Days</span></p><br><br><p><span>Deliverable</span></p><br><br><p><span>Timeline</span></p><br><br><p><span>Expected available days</span></p><br><br><p><span>Lead Master Facilitator and Lead Mentor - Youth Connect Component Delivery</span></p><br><br><p><span>July 2026 – April 2027</span></p><br><br><p><span>100 – 135 </span></p><br><br><p><span>(Varies depending on delivery location, beneficiary profile, programme phase, and the capacity of local partners.)</span></p><br><br><ul><li><p><span>Ongoing facilitation, mentoring, and technical support provided to facilitators, trainers, local partners, mentors, and youth participants throughout the full Youth Connect learning journey, including regular check-ins, weekly follow-up meetings, coaching sessions, feedback, and improvement plans to strengthen delivery quality and consistency. </span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitation, monitoring, and quality assurance of key programme activities across onboarding events, training workshops, youth research stages, mentoring sessions across all youth groups, youth presentations, Collective Decision-Making Events (CDMEs), design workshops, Look Back Move Forward (LBMF) sessions, and Collective Action Project (CAP) implementation across multiple locations. </span></p><br><br></li></ul><br><p><span>July 26 – Mar 27</span></p><br><br><p><span> Estimated (40 – 55) days </span></p><br><br><p><span>Delivery of national trainings, workshops, and technical briefings for local partners, facilitators, and mentors, including induction on programme toolkits, facilitation guidelines (Including travel days)</span></p><br><br><p><span>Jul– Nov 26</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Technical leadership provided for programme delivery through the review of training agendas, project documents, action plans, proposals, CAP applications, and programme technical documents, ensuring alignment with Youth Connect methodology, safeguarding, inclusion, and programme quality standards. </span></p><br><br><p><span>July 26 – Feb 27</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Oversight and Coordination of Key Programme Activities (including the travel days)</span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Strengthening of local partner capacity through mentoring, coaching, reflection sessions, and delivery of national Communities of Practice (CoPs), ensuring partners and facilitators are equipped to deliver effective, inclusive, and youth-centred programming. </span></p><br><br><p><span>Jul 26– Feb 27</span></p><br><br><p><span>Estimated (8 – 12) days</span></p><br><br><p><span>Reviewing and Approval of Proposals and CAP Applications with Regional Leadership</span></p><br><br><p><span>Oct – Nov 26</span></p><br><br><p><span>Estimated (9 – 13) days</span></p><br><br><p><span>Support for facilitator and local partner recruitment processes, including interviews, evaluations, selection processes, and recommendations where required. </span></p><br><br><p><span>As needed (July– Feb 26)</span></p><br><br><p><span>Estimated 3 days</span></p><br><br><p><span>Development, adaptation, and review of training materials, presentations, workshop checklists, templates, facilitation guides, and toolkits, ensuring all resources meet British Council branding and quality standards and are effectively communicated to delivery partners. </span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Monitoring visits and attendance at local partner activities to assess implementation quality, provide delivery support, strengthen partner performance, and capture evidence, lessons learned, and best practices from programme delivery. </span></p><br><br><p><span>July 26- Feb 27</span></p><br><br><p><span>Estimated 6 days</span></p><br><br><p><span>Monitoring, Reporting and Documentation</span></p><br><br><p><span>Quarterly (Sep 26, Dec 26, Mar/April 27)</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Active participation in regional Youth Connect mentor networks, national and regional partner meetings, and assigned regional tasks, contributing learning, best practices, and programme updates from Libya to strengthen wider regional delivery.</span></p><br><br><br><p><span>Estimated 5 days</span></p><br><br><ol><li><p><span>Fee & expenses</span></p><br><br></li></ol><br><p><span>Please provide Price quotation in (Annex3) Pricing Approach </span></p><br><br><p><span>4.1 Important Note:</span><span> The British Council has an internal daily rate limit. If the selected bidder/consultant proposes a rate exceeding this limit, they will be required to adjust it to align with our internal ceiling rate. Failure to do so will result in disqualification, and we will proceed with the next highest-ranked applicant/consultant.</span></p><br><br><br><p><span>The quotation must remain open for acceptance by the British Council for a minimum of sixty days from the date that it is issued to the British Council in response to the requirement. </span></p><br><br><br><p><span>This role is a daily-rate consultancy contract. Travel expenses will be covered separately. </span></p><br><br><br><p><span>4.2 Working conditions & consultancy details:</span></p><br><br><ul><li><p><span>The consultant(s) will work from Libya, with intermittent travel to programme locations. </span></p><br><br></li></ul><br><ul><li><p><span>Flexibility to work occasional evenings and weekends to meet programme-related requirements. </span></p><br><br></li></ul><br><ul><li><p><span>Assignment Period:</span><span>between July 2026 and July 2027, with the number of days per month varying based on delivery phase requirements.</span></p><br><br></li></ul><br><ol><li><p><span><span>Qualifications and </span><span>experience </span><span>required.</span></span></p><br><br></li></ol><br><p><span>5.1 Essential Qualifications and Experience:</span></p><br><br><ul><li><p><span>Minimum of 5 years’ experience designing and delivering training, facilitation, and capacity-building programmes for civil society organisations (CSOs), youth engagement, and community development initiatives across Libya.</span></p><br><br></li></ul><br><ul><li><p><span>Training of Trainers (ToT) certification or diploma from an accredited institution, with a minimum of 5 years of strong practical experience in facilitation, mentoring, coaching, and supporting trainers, facilitators, and local partners. </span></p><br><br></li></ul><br><ul><li><p><span>Strong understanding of civil society organisations and the wider operating context in Libya, with proven experience working across the East, West, and South regions, including local context analysis, stakeholder engagement, regional differences, access challenges, and adaptive programme delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Proven experience in leading participatory training, mentoring, and facilitation within Youth Connect or similar youth development programmes, including work with vulnerable and marginalised groups.</span></p><br><br></li></ul><br><ul><li><p><span>Experience designing facilitator guides, training materials, and programme adaptation tools to support consistent delivery across multiple locations.</span></p><br><br></li></ul><br><ul><li><p><span>Experience in monitoring, evaluation, learning (MEL), reporting, and programme quality assurance, with the ability to support evidence-based delivery and learning.</span></p><br><br></li></ul><br><ul><li><p><span>Strong experience and practical expertise in inclusion and supporting the meaningful participation of women, marginalised youth, and vulnerable groups. </span></p><br><br></li></ul><br><ul><li><p><span>Strong knowledge of conflict-sensitive programming, youth-centred approaches, and participatory community development methodologies.</span></p><br><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs): </strong></p><br><p><strong>A. Strategic National Partnerships (Government & Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships & Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation & Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication & Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> </p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience: </strong></p><br><ul> <li><Education Requirements>· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> </li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda; </li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships; </li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> </li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs): </strong></p><br><p><strong>A. Strategic National Partnerships (Government & Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships & Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation & Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication & Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> </p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience: </strong></p><br><ul> <li><Education Requirements>· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> </li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda; </li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships; </li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> </li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>
<p>Key Responsibilities Maintain and improve banking systems (Core Banking, AML, Reporting) based on Temenos products. Analyze and troubleshoot production issues, delivering timely and effective solutions. Interpret BRD/FSD documents and prepare detailed TSDs for development. Provide support for test environments, package preparation, and deployment activities. Collaborate with senior IT staff, business analysts, and team managers to deliver high-quality solutions. Design, develop, and maintain customizations in Temenos T24 (Transact). Work extensively on T24 modules including AA, Loans, Deposits, and TPH. Develop and integrate T24 interfaces using T24 APIs and Integration Frameworks.</p><p>Preferred Skills & Experience Strong hands-on experience with Temenos T24 Core Banking system. Mandatory skills: Infobasic programming, componentization coding, and L3 Java development. Proficiency in TAFJ and knowledge of TAFC. Experience in code library management and version control tools. Expertise in T24 API development (screen changes, new inquiries, custom integrations). Solid technical knowledge of T24 customization and OFS processing. Basic working knowledge of Unix/Linux environments. Strong problem-solving skills and ability to work in fast-paced, client-facing environments.</p><p>What Wecodee Offers Opportunity to work on cutting-edge T24/TPH projects in a dynamic banking environment. Exposure to international banking systems and regulatory compliance projects. Collaborative team culture with growth opportunities in core banking and payments domain.</p><p><strong>Desired Candidate Profile</strong></p><p>Strong hands-on experience with Temenos T24 Core Banking system. Mandatory skills: Infobasic programming, componentization coding, and L3 Java development. Proficiency in TAFJ and knowledge of TAFC. Experience in code library management and version control tools. Expertise in T24 API development (screen changes, new inquiries, custom integrations). Solid technical knowledge of T24 customization and OFS processing. Basic working knowledge of Unix/Linux environments. Strong problem-solving skills and ability to work in fast-paced, client-facing environments.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Purpose </b></p><p>The Physical Marketing & Business Development role is responsible for expanding PGL's market presence within the Kurdistan Region through direct field engagement, showroom visits, relationship building, lead generation, customer follow-up, market intelligence gathering, and brand promotion.</p><p>The role focuses on developing long-term business relationships with vehicle showrooms, identifying new business opportunities, promoting PGL services as a direct Copart broker, and contributing to customer acquisition and revenue growth.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li>Conduct daily visits to vehicle showrooms, dealerships, and related businesses within the assigned territory. Meet showroom owners, managers, and key decision-makers. </li><li>Present and explain PGL services, processes, and competitive advantages. </li><li>Maintain regular customer engagement and relationship development activities. </li><li>Identify potential customers and business opportunities, and generate qualified leads</li><li>Follow up with interested customers according to company standards. </li><li>Support customer onboarding and conversion activities. </li><li>Assist management during customer meetings and presentations when required. </li><li>Gather information regarding competitor services, competitor pricing, customer needs and challenges, market trends, and emerging business opportunities.</li><li>Submit daily activity reports to the direct supervisor. Submit weekly market intelligence reports. </li><li>Provide monthly summaries of performance and business opportunities. </li><li>Escalate customer concerns, competitor threats, or operational challenges promptly. </li><li>Represent PGL professionally at all times, and promote PGL services and value propositions consistently. </li><li>Distribute marketing materials and brochures as assigned. </li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Minimum <b>1–2 years of experience</b> in marketing, sales, customer service, or a similar field.</li><li>A <b>Bachelor's degree</b> in Marketing, Business Administration, or a related discipline will be considered an advantage.</li><li>Proficiency in <b>Arabic</b> is required, with a good command of <b>English</b> (both spoken and written).</li><li>Strong interpersonal and communication skills with the ability to build and maintain positive client relationships.</li><li>Basic knowledge of Microsoft Office applications (Word, Excel, and Outlook) is an advantage.</li><li>Willingness to travel within the assigned area to meet clients and conduct marketing activities.</li></ul></div>
<p><strong>1. Job Purpose</strong></p><p>The Physical Marketing & Business Development role is responsible for expanding PGL's market presence within the Kurdistan Region through direct field engagement, showroom visits, relationship building, lead generation, customer follow-up, market intelligence gathering, and brand promotion.</p><p>The role focuses on developing long-term business relationships with vehicle showrooms, identifying new business opportunities, promoting PGL services as a direct Copart broker, and contributing to customer acquisition and revenue growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><p> </p><p>· Conduct daily visits to vehicle showrooms, dealerships, and related businesses within the assigned territory. Meet showroom owners, managers, and key decision-makers.</p><p>· Present and explain PGL services, processes, and competitive advantages.</p><p>· Maintain regular customer engagement and relationship development activities.</p><p>· Identify potential customers and business opportunities, and generate qualified leads</p><p>· Follow up with interested customers according to company standards.</p><p>· Support customer onboarding and conversion activities.</p><p>· Assist management during customer meetings and presentations when required.</p><p>· Gather information regarding competitor services, competitor pricing, customer needs and challenges, market trends, and emerging business opportunities.</p><p>· Submit daily activity reports to the direct supervisor. Submit weekly market intelligence reports.</p><p>· Provide monthly summaries of performance and business opportunities.</p><p>· Escalate customer concerns, competitor threats, or operational challenges promptly.</p><p>· Represent PGL professionally at all times, and promote PGL services and value propositions consistently.</p><p>· Distribute marketing materials and brochures as assigned.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides. </p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure that a positive patient experience is well maintained in the area.</p><br>
<p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br>
<p>Interact directly with patients, families, visitors, and staff daily. </p><br>
<p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br>
<p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br>
<p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty </p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br>
<p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br>
<p>Assist the Director in establishing value generating business partnerships.</p><br>
<p>Oversee the day-to-day partner operations to ensure a fruitful partner experience </p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong Knowledge of the Healthcare industry</p><br>
<p>Ability to analyze data in an accurate and time-efficient manner</p><br>
<p>Understanding of confidentiality and safeguarding procedures</p><br>
<p>Excellent customer service and the ability to communicate efficiently</p><br>
<p>Interested in skills training and development</p><br>
<p>Good at problem-solving and multitasking </p><br>
<p>Professional, flexible, and positive</p><br>
<p>Willingness to work as part of a team</p><br>
<p>Ability to work autonomously</p><br>
<p>Ability to work to a very high standard</p><br>
<p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role </p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years of experience (required)</p><br>
<p>Experience work in healthcare facility (preferred)</p><br>
<p>Minimum 2 years in GCC (preferred) </p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>