وظائف الخليج

<p>علن شركة <strong>Systechzone</strong> عن توفر شاغر للانضمام إلى فريقها في مجال <strong>خدمة العملاء، متابعة الزبائن، وتنسيق وإدارة المشاريع</strong>.</p><p><strong>المهام والمسؤوليات:</strong></p><ul><li>متابعة العملاء الحاليين والجدد والتأكد من رضاهم عن الخدمات المقدمة.</li><li>التواصل المستمر مع العملاء وفهم احتياجاتهم وملاحظاتهم.</li><li>متابعة المشاريع والتأكد من سير العمل حسب الخطة والجدول الزمني.</li><li>التنسيق بين العملاء وفريق البرمجة والتصميم والتسويق.</li><li>متابعة المهام والمخرجات والتأكد من إنجازها في الوقت المحدد.</li><li>إعداد ومتابعة خطط العمل والمواعيد النهائية للمشاريع.</li><li>متابعة طلبات وتعديلات العملاء وإيصالها للفريق المختص.</li><li>إعداد تقارير دورية عن حالة المشاريع والعملاء.</li><li>متابعة المشاكل والتحديات والعمل على حلها أو تصعيدها للجهة المختصة.</li><li>متابعة الفواتير والمدفوعات مع العملاء بالتنسيق مع الإدارة.</li><li>المحافظة على علاقة مهنية ومستمرة مع العملاء والعمل على تطويرها.</li><li>المساهمة في اكتشاف فرص جديدة لتقديم خدمات إضافية للعملاء.</li><li>استخدام أدوات إدارة المشاريع و<strong>CRM</strong> وأنظمة متابعة المهام.</li><li>الاستمرار في تطوير المهارات في خدمة العملاء وإدارة المشاريع والتقنيات الحديثة و<strong>AI</strong>.</li></ul><p><strong>المتطلبات:</strong></p><ul><li>خبرة في خدمة العملاء، Customer Success، Project Coordination أو Project Management.</li><li>مهارات ممتازة في التواصل والتفاوض والمتابعة.</li><li>القدرة على تنظيم وإدارة عدة مشاريع ومهام في نفس الوقت.</li><li>مهارات قوية في حل المشاكل وإدارة الوقت.</li><li>إجادة استخدام الكمبيوتر وMicrosoft Office / Google Workspace.</li><li>معرفة جيدة بأدوات إدارة المشاريع مثل <strong>Odoo, Trello, أو ما يعادلها</strong>.</li><li>معرفة جيدة باستخدام أدوات <strong>AI</strong> تعتبر ميزة إضافية.</li><li>إجادة اللغة الإنجليزية قراءة وكتابة ومحادثة.</li><li>شخصية منظمة، مسؤولة، مبادرة، وقادرة على العمل ضمن فريق.</li></ul><p><strong>مكان العمل:</strong> الأردن</p>

<p>تعلن شركة Systechzone عن توفر شاغر Photographer &amp; Video Editor للانضمام إلى فريقنا.</p><p>المهام الرئيسية:</p><p>تصوير المنتجات، المشاريع، الفعاليات والمحتوى التسويقي.</p><p>مونتاج وتحرير الفيديوهات بمستوى احترافي.</p><p>إنشاء وتعديل الفيديوهات باستخدام أدوات وتقنيات AI الحديثة.</p><p>استخدام أدوات الذكاء الاصطناعي في تحسين الصور والفيديوهات وإنتاج محتوى إبداعي.</p><p>إعداد محتوى بصري مناسب لمنصات التواصل الاجتماعي.</p><p>إضافة المؤثرات، الانتقالات، الصوتيات والهوية البصرية للفيديوهات.</p><p>التعاون مع فريق التسويق والتصميم لإنتاج محتوى إبداعي.</p><p>&nbsp;</p><p>المتطلبات:</p><p>&nbsp;</p><p>خبرة في التصوير الفوتوغرافي وتصوير الفيديو.</p><p>إتقان برامج المونتاج مثل Adobe Premiere Pro, After Effects, DaVinci Resolve أو ما يعادلها.</p><p>إجادة استخدام أدوات AI في تعديل وإنشاء الفيديوهات والصور.</p><p>القدرة على استخدام أدوات AI الحديثة لتوليد الأفكار والمحتوى المرئي وتطوير الفيديوهات.</p><p>معرفة جيدة بالإضاءة، زوايا التصوير وتكوين الصورة.</p><p>الحس الإبداعي والقدرة على تقديم أفكار جديدة للمحتوى.</p><p>يفضل وجود Portfolio / أعمال سابقة.</p><p>&nbsp;</p><p>&nbsp;الموقع: Systechzone – الأردن</p>

<p>At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p><p>The opportunity</p><p>As a Supervising Associate within the MENA Brand, Marketing and Communications (BMC) team, you will play a key role in driving internal communications and engagement across the Assurance Service Line. Working closely with Assurance leadership, Talent stakeholders and BMC colleagues, you will support the development and execution of impactful communication strategies that strengthen employee engagement, reinforce strategic priorities and enhance connectivity across the MENA region.</p><p>This is an exciting opportunity for a communications professional who is passionate about storytelling, stakeholder engagement and delivering high-quality communications that inspire and inform diverse audiences.</p><p>Your key responsibilities</p><ul><li>Develop and execute internal communication plans aligned with MENA Assurance priorities and strategic objectives.</li><li>Create compelling content and messaging across multiple channels, including intranet articles, email campaigns, newsletters, leadership communications, presentations, webcasts and internal events.</li><li>Translate complex business priorities into clear, engaging and audience-focused communications.</li><li>Serve as a trusted communications advisor to Assurance leadership and key stakeholders.</li><li>Support employee engagement initiatives that strengthen collaboration, culture and connectivity across the region.</li><li>Ensure communications are aligned with EY's global and regional brand standards and relevant regulatory requirements.</li><li>Collaborate closely with BMC colleagues and cross-functional stakeholders to deliver integrated communication solutions.</li><li>Measure communication effectiveness through engagement metrics and performance reporting, using insights to continuously improve outcomes.</li><li>Manage multiple projects simultaneously while meeting tight deadlines and maintaining exceptional quality standards.</li></ul><p>Skills and attributes for success</p><ul><li>Exceptional written, verbal and presentation communication skills.</li><li>Strong storytelling, content development and editorial capabilities.</li><li>Ability to influence and build trusted relationships with stakeholders at all levels, including senior leadership.</li><li>Strong organizational and project management skills, with the ability to manage competing priorities.</li><li>Attention to detail and commitment to delivering high-quality work.</li><li>A collaborative and proactive mindset, with the ability to work effectively in a fast-paced environment.</li><li>Strong analytical skills and the ability to leverage metrics and insights to enhance communication effectiveness.</li><li>Advanced Microsoft Office skills, particularly PowerPoint.</li></ul><p>What we look for</p><p>We're looking for a communications professional who combines creativity with strategic thinking and execution excellence. The ideal candidate is a strong storyteller, trusted advisor and collaborative team player who is passionate about creating engaging employee experiences and delivering communications that drive impact across a diverse regional organization.</p><p>What we offer you</p><p>At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bachelor's or Master's degree in Communications, Mass Communication, Journalism, Marketing, Public Relations or a related discipline.</p><p>Approximately 4-5 years of relevant experience in internal communications, corporate communications, employee engagement or a related field.</p><p>Experience developing and managing communication campaigns in a complex, matrixed organization.</p><p>Proven ability to create compelling content across a range of communication channels and formats.</p><p>Demonstrated experience working with multiple stakeholders and managing competing priorities effectively.</p><p>Excellent command of the English language, both written and spoken.</p><p>Ideally, you'll also</p><ul><li>Have experience within a professional services or Big Four environment.</li><li>Possess knowledge of Arabic.</li><li>Have experience supporting leadership communications and large-scale employee engagement initiatives.</li><li>Be familiar with communication measurement and reporting tools.</li></ul>

<p>The IT Security Officer will help protect the organization s systems and information by monitoring security events, identifying vulnerabilities, implementing security controls and responding to incidents.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>SOC operations and daily SIEM alert investigation, preferably using Elastic Security. Experience with Splunk, QRadar or Microsoft Sentinel is also acceptable.</li><li>Practical experience with SIEM integration, including onboarding different log sources and developing, testing and tuning security use cases, correlation rules and alerts.</li><li>Practical threat intelligence experience using free or paid platforms to collect, validate and analyze indicators of compromise (IOCs) and supporting evidence.</li><li>EDR alert investigation, including process analysis, endpoint isolation, containment and false-positive identification.</li><li>Practical incident response for malware, phishing, unauthorized access and other security incidents.</li><li>Vulnerability assessment using Nessus, Tenable, Qualys or OpenVAS, including validating findings, prioritizing risks, following up remediation and retesting.</li><li>Hands-on network and web application penetration testing using Kali Linux, Nmap, Burp Suite, Metasploit or similar tools.</li><li>Windows and Linux security experience, including Windows Event Logs, Active Directory, PowerShell and Linux logs.</li><li>Practical security hardening for Active Directory, firewalls, Windows and Linux servers, with good experience applying CIS Benchmarks.</li><li>Good understanding of network security, firewalls, TCP/IP, DNS, VPNs and VLANs.</li><li>Ability to document security findings, prepare clear technical reports and provide practical remediation recommendations.</li><li>Hands-on experience investigating SIEM and EDR alerts and responding to security incidents.</li><li>Practical knowledge of vulnerability assessment, security hardening and remediation validation.</li><li>Ability to analyze threat intelligence, indicators of compromise and security logs.</li><li>Strong knowledge of network security, firewalls, IDS/IPS, TCP/IP, DNS, VPNs and VLANs.</li><li>Working knowledge of ISO/IEC 27001, risk assessment, security policies and audit requirements.</li><li>Strong analytical, problem-solving, documentation, and communication skills.</li><li>Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field.</li><li>Minimum of 2 years of practical experience in cybersecurity.</li><li>Expertise in conducting security assessments.</li><li>Proven ability to develop and implement security policies.</li><li>Experience managing security and data protection risk assessments.</li><li>Preferred certifications (not mandatory):</li><li>SOC and Incident Response: Elastic Certified SIEM Analyst, eSOC, eCIR, eCTHP, eCDFP, HTB CDSA, BTL1, CCDL1.</li><li>Advanced Defensive Security: BTL2 or CCDL2.</li><li>Penetration Testing: OSCP/OSCP+, eJPT, eCPPT, eWPTX, HTB CPTS/CWES, or CEH Practical.</li><li>GRC and ISO: ISO/IEC 27001 Lead Implementer/Lead Auditor, CISA, or COBIT 2019.</li></ul>

<p>The SEO &amp; Performance Specialist is a results-oriented, data-driven professional with a strong background in Google Ads who manages the full spectrum of search visibility, combining organic SEO strategies with high-performing paid search campaigns. The role is responsible for driving high-quality traffic, managing ad spend efficiently, and maximizing ROI across all search and performance channels. As search continues to evolve beyond traditional engines, this role also covers Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), ensuring the company's content is structured, cited, and recommended across AI-powered search and answer platforms.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Search Engine Optimization:</strong> Execute on-page, off-page, and technical SEO strategies to strengthen organic search rankings. Conduct continuous keyword research and competitive analysis to identify new growth opportunities in both paid and organic landscapes.</li><li><strong>Paid Search and Performance:</strong> Plan, launch, and optimize Google Ads Search, Display, and Video campaigns to meet specific acquisition targets. Analyze campaign metrics and website data to improve click-through rates (CTR), lower cost-per-acquisition (CPA), and boost conversions.</li><li><strong>Answer Engine Optimization (AEO):</strong> Structure content with clear direct-answer blocks, schema markup, and entity clarity so it can be extracted and surfaced in featured snippets, knowledge panels, Google AI Overviews, and voice assistant results.</li><li><strong>Generative Engine Optimization (GEO):</strong> Develop and execute strategies to increase the brand's likelihood of being cited, summarized, and recommended by generative AI platforms such as ChatGPT, Perplexity, Gemini, and Copilot. Partner with content and design teams to build conversational, semantically rich, and machine-readable content (FAQs, structured data, clear entity signals) that aligns with how LLMs index and surface information.</li><li><strong>Monitoring and Reporting:</strong> Track citation frequency and share-of-voice in AI-generated answers using tools such as Otterly.ai or AIclicks, and report on performance alongside traditional SEO and paid metrics. Stay current on the evolving AI search landscape (AI Overviews, ChatGPT Search, Perplexity, Copilot, Claude) and adapt technical and content strategy as platforms and ranking factors change.</li></ul><p><strong>Required Skills:</strong></p><ul><li>Ability to interpret complex data from Google Analytics to drive performance decisions.</li><li>Working knowledge of AEO and GEO principles, including how LLMs and answer engines index, cite, and summarize web content.</li><li>Familiarity with schema markup and structured data implementation to support AI and answer-engine extraction.</li><li>Exposure to AI-visibility or citation-tracking tools (e.g., Otterly.ai, AIclicks) is a plus.</li><li>Organic and paid search performance reports (CTR, CPA, conversions).</li><li>SEO technical audits and on-page/off-page optimization records.</li><li>AEO/GEO-structured content and schema markup implementations.</li><li>AI citation and share-of-voice tracking reports.</li><li>Keyword research and competitive analysis summaries.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:</p><ul><li>Bachelors degree in Marketing, or any related field.</li><li>Proven track record in managing Google Ads accounts and achieving measurable growth.</li><li>Deep understanding of SEO tools (e.g., SEMrush, Ahrefs, Search Console).</li></ul>

<b>About the Role<br></b>We are looking for a highly motivated and passionate candidate to be as a Call center representatives act on behalf of zain , providing information about products and services, taking orders, responding to handling customer complaints, processing returns, and performing countless other activities, depending on the company, and channeling the feedback and recommendation to management and related divisions and department , Through various communication channels, such as phone calls, texts, social media...etc and in a professional convivial manner, adhering to set policies, procedures and delivering the required quality of service, while maintaining Key Performance Indicators (KPIs) for customer satisfaction.<br><b><br>Main Responsibilities, will include but will not be limited to:<br></b><br>Handling a large volume and various types of customer correspondences in a timely manner through inbound calls, outbound calls, text Messages, social media and/ or other ways of interactions in a professional and convivial manner while adhering to quality standard and service levels to maintain customer satisfaction.<br><br>Providing technical assistance to customers subscribed to Enterprise, Broadband, ETTH, FTTH and Hosting service<br><br>Promoting and maintaining vigorous and positive corporate image and identity during interactions with customers.<br><br>Facilitating the interaction of Zain with its customers by answering customers enquires and resolving their problems through comprehensible guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.<br><br>Representing a sound understanding and consciousness of customers' enquiries, conflicts, perceptions, concerns and suggestions through deriving efficient reciprocal correspondences and sympathizing with customers without compromising on Zain's policies, standards and procedures.<br><br>Contacting and transferring correspondences to concerned parties in order to resolve and follow up on customer enquiries and conflicts by following related policies and procedures.<br><br>Handle all customers technical issues in regards home and enterprise solutions.<br><br>Perceiving spotted trends in customer enquiries, feedback, and complaints as well as identifying system flaws, and alerting responsible parties regarding such occurrences.<br><b><br>What We Need From You<br></b>To be shortlisted for this position, you will need to comply with all of the below requirements:<br><br>Holds a bachelor s degree in Telecommunication Engineering, Information Technology or any related field<br><br>Preferred: 2 years of relevant experience.<br><br>

<b>About the Role<br></b>We are looking for a fresh graduate to join the Governance, Risk, and Compliance Department for a one-year internship contract under Zain Youth Program.<br><b><br>Job Tasks and Responsibilities:<br></b><br>Maintain and update the Compliance Universe and Risk Register through regular follow-up with relevant stakeholders and support the gathering and organizing of compliance-related data.<br><br>Produce the monthly required reports and dashboards to monitor the status of open items and help maintain compliance trackers and digital tools as needed.<br><br>Conduct basic research on regulatory topics and internal policies to support compliance initiatives.<br><br>Perform basic compliance-related tasks with supervision and gradually take ownership of assigned responsibilities.<br><b><br>What We Need From You<br></b>A Bachelor's degree in: Industrial Engineering, Business Administration, Finance, Management Information Systems, or a related field.<br>Soft Skills:<br><br>Attention to detail and accuracy.<br><br>Good communication skills in both Arabic and English.<br><br>Ability to coordinate and follow up with multiple stakeholders across different business units.<br><br>Organized, with the ability to meet deadlines.<br><br>Strong Analytical Skills.<br>Technical Skills:<br><br>Good command of Microsoft Office tools (Excel, Word, and PowerPoint), knowledge of automation tools.<br><br>Basic research skills.<br><br>Ability to organize and consolidate data into clear reports.<br><br>Willingness to learn and grow within the compliance function.<br><br>

<p>The Learning &amp; Development Specialist supports the planning, development, implementation, and evaluation of learning and development initiatives across the organization. The role focuses on training coordination and delivery, learning content development, Al Ameed Academy administration, employee learning follow-up, and supporting the continuous development of employees. The specialist works closely with the L&amp;D Manager, department heads, subject matter experts, and external training providers to ensure learning initiatives are practical, engaging, and aligned with organizational needs and standards. Support the annual L&amp;D plan, training calendar, and employee development initiatives. Identify learning needs through performance results, assessments, operational feedback, and collaboration with department heads. Develop engaging learning materials, presentations, assessments, guides, videos, and digital content using AI and other tools. Deliver and coordinate various learning formats, including classroom training, workshops, OJT, e-learning, and coaching. Administer the LMS, including course management, enrollment, assessments, completion tracking, and learning records. Monitor participation, learning outcomes, and effectiveness, and prepare L&amp;D reports and follow-up actions. Coordinate training logistics, schedules, communication, venues, materials, and external providers. Collaborate with SMEs to ensure content is accurate, current, and aligned with procedures and standards. Evaluate training effectiveness and provide reinforcement, coaching, and follow-up where needed. Maintain accurate L&amp;D documentation and stay updated on learning technologies, AI tools, methodologies, and best practices. Provide coaching and support to employees to foster continuous learning and development. Assist in the creation and implementation of career development plans and succession planning initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Human Resources, Business Administration or a related field. Minimum 3 years of experience in Training and development function Experience with Learning Management Systems Excellent verbal and written communication skills</p>

<p>Industry Distribution and Payment Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes. Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery. Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value. Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation. Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs. Regional Mobilization Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents &amp; Airlines), and to support new business cases or enhance products development . Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management. IATA Settlement Systems (ISS) and local Governance Support In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services. Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance. Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration. Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services. Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review. Teamwork and Expert Knowledge Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities. Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region. Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success. Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making. Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management</li><li>A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>

<p>At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. Comprehensive understanding of safety information sharing programs and data management methodology. Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. Diplomacy in relationships with contacts in government and other key organizations. Fluency in English, knowledge of other languages will be an asset.</p>

<p>The successful candidate will be supporting and advising the direct client facing teams within Consulting on engagement delivery excellence. This is a unique opportunity to engage in cross-border collaboration with Deloitte professionals across the Deloitte network, broadening your knowledge and building your competencies and skills. The successful candidate s key responsibilities include, among others: Capturing and considering the major impacts associated with quality issues to support identifying and mitigating what drives those costs. Supporting in executing quality activities (e.g., methods, tools, engagement quality management processes) appropriate for the size and complexity of engagements and having adequate leadership oversight and involvement with the engagement. Providing objective and timely feedback on engagement risks and mitigation strategies to engagement teams and identifying and escalate areas of concern to firm leadership for possible intervention. Confirming that contract and noncontract-related obligations are finalized, engagement team members have complied with the necessary off-boarding process obligations, the client is satisfied with the results of the work, all relevant engagement documentation is appropriately filed/stored, and issues relevant to future work for that client or type of service are captured and communicated. Answering ad-hoc queries Developing a deep understanding of our Consulting service offerings Working as a business partner, developing practical commercial solutions for Deloitte s business and client service teams - enabling them to provide excellent client service while managing Deloitte s risk Work, including independently, within an environment where requirements change frequently and therefore this role is also likely to change and expand with time Maintaining policies and procedures Implementing, and maintaining standard engagement delivery excellence procedures and processes Building a network throughout the delivery excellence functions across the member firms Leadership Capabilities: Builds own understanding of our purpose and values; explores opportunities for impact Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent Understands expectations and demonstrates personal accountability for keeping performance on track Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business</p><p><strong>Desired Candidate Profile</strong></p><p>Undergraduate and/or Postgraduate degree from a reputable University in Law, Business Administration, or related disciplines 1-2 years experience in a quality or risk management role Excellent written and verbal communication skills Ability to manage a demanding workload effectively and to be responsive Experience of dealing with multiple senior stakeholders Strong time management skills with ability to prioritise workload and work under pressure with a flexible approach Excellent attention to detail with a commitment to finishing tasks to the highest standards Ability to quickly assess the risk areas and recommend ways of mitigating or managing them Analytical skills - ability to use judgment, analyse facts and draw logical conclusions Excellent command of the English language, both verbal and written Fluent in Arabic Good level of technical proficiency and computer literacy particularly with spreadsheets (Word, Excel, PowerPoint)</p>

<p>Location Amman - JDC</p><p>During your tenure as Onboarding and Offboarding Services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas:</p><ul><li>Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner</li><li>Support the new joiners in the assigned region to complete the onboarding checklist, provide Reponses to new joiners' queries</li><li>Collect documents and information from new joiners within the assigned region, store them physically and electronically and share them with necessary parties</li><li>Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow-up with the PRO to ensure that immigration activities are completed within expected timelines</li><li>Provide support to employees for additional immigration activities (e.g. immigration of family members, etc.) and answer any queries they may have during the process</li><li>Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts</li><li>Coordinate with relevant parties to ensure that all they are informed on exiting employees and necessary actions are taken in alignment with the policies</li><li>Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees and coordinate with PRO to complete visa cancellation activities</li><li>Evaluate leaving employees eligibility for Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network</li><li>Develop periodic reports for each business line operating within the assigned region (e.g. status of new joiners, status of exiting employees, etc.) based on the set templates</li><li>Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities</li><li>Conduct any additional tasks requested by the direct manager</li></ul><p>Leadership capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul><p><strong>Desired Candidate Profile</strong></p><p>0-2 years of experience including HR experience, preferably in a multinational firm</p><p>Bachelor's degree in human resources management, business administration or a related field</p><p>Knowledge of best practices in HR management is essential</p><p>Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management</p><p>Ability to communicate professionally with partners and high-level executives.</p><p>Strong presentation skills considered as a plus</p><p>Detail oriented and conscientious</p><p>Excellent organizational, communication and time-management skills</p><p>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management)</p><p>Fluency in English (reading, speaking, and writing).</p><p>Preference will be given to bilingual candidates (Arabic/English)</p>

<p>Location Amman - JDC</p><p>During your tenure as Onboarding and Offboarding Services specialist, you will conduct onboarding and employee exit activities for the employees within the assigned region. You will also demonstrate your capabilities in the following areas: Coordinate with Talent Acquisition Services team to understand new joiners within the assigned region and share the onboarding checklist with each new joiner Support the new joiners in the assigned region to complete the onboarding checklist, provide Reponses to new joiners' queries Collect documents and information from new joiners within the assigned region, store them physically and electronically and share them with necessary parties Coordinate between the Public Relations Officer (PRO) of the assigned region and new joiners to fulfill any additional information requirements and continuously follow-up with the PRO to ensure that immigration activities are completed within expected timelines Provide support to employees for additional immigration activities (e.g. immigration of family members, etc.) and answer any queries they may have during the process Liaise with respective parties to complete joining formalities of new joiners including setting up company assets and/or accounts Coordinate with relevant parties to ensure that all they are informed on exiting employees and necessary actions are taken in alignment with the policies Resolve the exit tickets raised on ServiceNow for the assigned region, share a checklist with exiting employees and coordinate with PRO to complete visa cancellation activities Evaluate leaving employees eligibility for Alumni program and inform eligible employees on how to join Deloitte Middle East Alumni network Develop periodic reports for each business line operating within the assigned region (e.g. status of new joiners, status of exiting employees, etc.) based on the set templates Respond to queries and questions raised by business lines regarding the status of onboarding and offboarding activities Conduct any additional tasks requested by the direct manager</p><p><strong>Desired Candidate Profile</strong></p><p>0-2 years of experience including HR experience, preferably in a multinational firm Bachelor's degree in human resources management, business administration or a related field Knowledge of best practices in HR management is essential Experience in any of these areas would be an asset: immigration operations, onboarding and exit processes, employee data management Ability to communicate professionally with partners and high-level executives. Strong presentation skills considered as a plus Detail oriented and conscientious Excellent organizational, communication and time-management skills Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management) Fluency in English (reading, speaking, and writing). Preference will be given to bilingual candidates (Arabic/English)</p><p><strong>Leadership capabilities:</strong> Builds own understanding of our purpose and values; explores opportunities for impact Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent Understands expectations and demonstrates personal accountability for keeping performance on track Actively focuses on developing effective communication and relationship-building skills Understands how their daily work contributes to the priorities of the team and the business</p>

<p>POSITION SUMMARY Our Utility Cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>Human Resources Coordinator Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p>

<p>POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: Less than 1 year related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.</p><p><strong>Desired Candidate Profile</strong></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>

<p>POSITION SUMMARY Our jobs aren't just about mixing drinks. Instead, we want to build an experience that is memorable and unique. Our bartenders have the basics down, but are constantly on the look-out for new trends, micro-local offerings, and guests evolving needs. They are not just a beverage enthusiast, but also the host of the space. Their role goes beyond the bar itself to take ownership of guest service more broadly and do what needs to be done. Bartenders will use their knowledge and expertise to make the bar look and function flawlessly. They will build relationships with others across the hotel and in the community, to anticipate and deliver on our guests needs. They should be passionate about the guest service experience, but also have an eye for detail from the money that moves through their hands, to the information they provide to guests, to the quality of their drinks. No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, protecting company assets, maintaining confidentiality, and ensuring your uniform and personal appearance are professional.</p><p>Bartenders will be on their feet and moving around (stand, sit, or walk for an extended period of time) and taking a hands-on approach to their work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Bartenders to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None

<p>POSITION SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li><li>Related Work Experience: 6-months related work experience required.</li></ul>

<p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p>