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<span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey & Company, Boston Consulting Group (BCG), Bain & Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&C), EY-Parthenon, Kearney, and Strategy& (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills & Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy& Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> For this project, tasks are estimated to require around 25-30 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br></span> </div>
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<span>Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem.<br>ai/) and build conversational bots and messaging-platform integrations for real-world applications.<br> In this role, you'll use your bot engineering expertise, conversational design skills, and quality-focused approach to build reliable, useful bots and messaging integrations that deliver a great user experience.<br> This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications.<br> Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms.<br> Design and implement conversational flows, dialogue state, and fallback handling.<br> Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate.<br> Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources).<br> Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates).<br> Review, debug, optimize, and refactor bot implementations to improve correctness, reliability, maintainability, and graceful error handling.<br> Implement logging, monitoring, and recovery so bots stay healthy in production.<br> Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows.<br> We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and build stable, user-friendly bot experiences.<br> Strong problem-solving skills, attention to detail, and the ability to work independently are essential.<br> Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node.<br>js for backend bot logic.<br> Solid experience with REST APIs, webhooks, OAuth, and async request handling.<br> Experience with relational or NoSQL databases for storing conversation state and user data.<br> Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus.<br> Understanding of platform-specific limits, message templates, and approval flows (e.<br>g., WhatsApp template messages).<br> Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows.<br> Self-directed work ethic with the ability to design and ship complete bots independently.<br> Portfolio or examples of bots you've built (required).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<span>Mindrift is looking for a highly skilled Presentation Designer to join the Tendem project (**https://tendem.<br>ai/**) and create high-quality presentations for real-world use cases.<br> In this role, you'll apply your expertise in visual communication, information design, and storytelling to create clear, engaging, and professionally designed presentations.<br> This part-time remote opportunity is ideal for creative professionals with hands-on experience in visual communications, information design, and storytelling.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Presentation Designer, you will focus on storytelling and visual hierarchy.<br> We need a specialist who knows how to communicate complex information beautifully, turning raw data and narratives into compelling, highly persuasive slides and one-pagers.<br> You will use tools such as PowerPoint, Keynote, Adobe Creative Suite, and Figma to create polished, presentation-ready deliverables.<br> Key Responsibilities Design high-stakes pitch decks and professional one-pagers tailored for specific audiences.<br> Translate complex data into clear visual storytelling with a strong focus on minimalism and precise information hierarchy.<br> Elevate presentations using custom fonts, elegant animations, and perfect visual consistency.<br> Enforce a polished, persuasive, and premium corporate-meets-creative style across all deliverables.<br> Execute formatting quality standards through meticulous validation of visual alignment, pacing, and brand adherence before final delivery.<br> How to get started Apply, pass qualification(s), and start contributing to projects aligned with your expertise — on your own schedule.<br> Educational qualifications At least 2 years of relevant experience in graphic design, presentation design, visual storytelling, or data visualization is desirable.<br> Bachelor’s or Master’s Degree in Graphic Design, Fine Arts, Visual Communications, or related creative fields is a plus.<br> Academic and/or Professional Experience Candidates must have a strong portfolio featuring high-end presentations, pitch decks, and data visualization (not just basic templates).<br> We are looking for specialists who have a deep understanding of pacing, storytelling, and information design.<br> A methodical, detail-oriented approach and the ability to work independently to transform complex narratives into premium visuals are essential.<br> Technical Skills (Essential) Presentation software: Expertise in PowerPoint, Keynote, etc.<br>, for building complex, dynamic, and perfectly animated decks.<br> Design tools: Deep proficiency with Adobe Creative Suite (Illustrator, Photoshop) or Figma to create custom graphics and layouts.<br> Data & information design: Ability to translate complex data and multi-level hierarchical structures into clear, minimalist visual storytelling.<br> Typography & animation: Advanced skills in working with custom fonts and smooth, elegant animations for premium deliverables.<br> Additional requirements Hands-on experience creating high-end, premium corporate-meets-creative style layouts.<br> Strong attention to detail and absolute commitment to visual perfectness.<br> Self-directed work ethic with the ability to troubleshoot design challenges independently.<br> English proficiency: Upper-intermediate (B2) or above (required) Your CV must include a link to your portfolio featuring high-end presentations, pitch decks, and data visualization.<br> Applications without a portfolio link, or without relevant presentation cases, will not be considered.<br> Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br> You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for 5+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard Frontier models are already good at coding.<br> Creating a task that genuinely challenges the best models is non-trivial.<br> You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution.<br> Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Compensation Up to $40/hr equivalent , depending on level and pace.<br> Tasks are estimated at ~20 hours each; you set your own schedule.<br></span> </div>
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<p>You will join our AI & Data team, working at the heart of our digital transformation to deliver innovative AI solutions that drive business value and operational excellence.
Your LittleBig Responsibilities Develop and implement advanced data science models and algorithms, with a...</p> </div>
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<p>Venari Security is looking for a senior platform-minded integration engineer, architect, or independent consultant who can take ownership of complex integration capabilities from specification through design, build, validation, and delivery.</p><br>
<p>This is not a narrow coding assignment. You will define and deliver production-grade integrations that connect Venari’s Adaptive Cryptographic Intelligence Platform with leading cloud providers, cybersecurity platforms, enterprise systems, and SaaS solutions. The ideal candidate can understand an existing platform architecture, identify the right extension points, specify the subsystem to be built, and deliver it autonomously with the right security, reliability, and operational foundations.</p><br>
<p>You will work at the intersection of platform engineering, cloud architecture, API design, and integration security, helping Venari build a scalable integration layer for AWS, Azure, major cybersecurity ecosystems, and high-value SaaS environments.</p><br> <p><span>Mission and Scope of Work</span></p><br>
<ul>
<li>Own the end-to-end delivery of integration subsystems: clarify requirements, write technical specifications, design the architecture, build the services, validate behavior, and prepare production release.</li>
<li>Design scalable integration patterns for major cloud providers, especially AWS and Azure, including secure access, discovery, data ingestion, event handling, and operational monitoring.</li>
<li>Build robust APIs, connectors, webhooks, and integration services for cloud platforms, cybersecurity tools, CMDBs, SIEMs, vulnerability management platforms, identity providers, and enterprise SaaS solutions.</li>
<li>Implement secure authentication, authorization, and secret-management flows using standards such as OAuth2, OpenID Connect, SSO, RBAC, API keys, signed requests, and cloud-native identity mechanisms.</li>
<li>Understand Venari’s platform architecture and build on top of it without creating isolated, hard-to-maintain components.</li>
<li>Deliver integration configuration workflows and UI components that make setup, testing, monitoring, and troubleshooting simple for users.</li>
<li>Build for production from the start: observability, retries, rate-limit handling, caching, error handling, auditability, automated tests, documentation, and deployment readiness.</li>
</ul> <p><span>What You Will Deliver</span></p><br>
<ul>
<li>Clear technical specifications for each integration subsystem, including architecture, data flows, security model, edge cases, and delivery plan.</li>
<li>Production-ready backend services, APIs, connectors, and integration components aligned with Venari’s platform architecture.</li>
<li>Secure cloud and SaaS integration capabilities for AWS, Azure, and selected enterprise platforms.</li>
<li>Authentication and authorization modules covering OAuth2, OpenID Connect, SSO, RBAC, token lifecycle, and secure credential handling.</li>
<li>Configuration screens, validation workflows, and operational views that allow users to configure, test, and monitor integrations.</li>
<li>Automated tests, CI/CD readiness, logging, metrics, deployment notes, and technical documentation that allow the core team to maintain and extend the work.</li>
</ul> <p><span>What We Are Looking For</span></p><br>
<ul>
<li>A senior engineer, architect, or technical consultant with more than 10 years of experience delivering enterprise software solutions at scale, with proven ability to specify, build, and deliver systems or subsystems autonomously, not only implement assigned tickets.</li>
<li>Strong ability to understand an existing SaaS platform architecture, identify reusable platform capabilities, and build extensions that are coherent, maintainable, and scalable.</li>
<li>Hands-on experience with cloud integrations on AWS and Azure, including IAM, service APIs, event services, networking constraints, credentials, permissions, and security boundaries.</li>
<li>Strong API engineering background, including REST APIs, webhooks, asynchronous integration patterns, API gateways, rate limiting, pagination, retries, versioning, and backward compatibility.</li>
<li>Deep understanding of integration security: OAuth2, OpenID Connect, SSO, RBAC, least privilege, token handling, secrets management, encryption in transit, audit logging, and secure error handling.</li>
<li>Strong backend engineering experience, ideally with Spring Boot, microservices, containers, automated testing, and production-grade observability.</li>
<li>Ability to communicate architecture decisions clearly, write practical technical documentation, and collaborate with product, frontend, backend, infrastructure, and security stakeholders.</li>
</ul> <p><span>Experience That Will Stand Out</span></p><br>
<ul>
<li>Delivered integrations with AWS services, Azure services, identity providers, security tools, observability platforms, CMDBs, SIEMs, vulnerability management tools, or enterprise SaaS products.</li>
<li>Built integration platforms, connector frameworks, developer-facing APIs, or extensibility layers used by multiple customers or product teams.</li>
<li>Experience with event-driven architectures, queues, streaming, scheduling, sync engines, data pipelines, Kafka, CrateDB, PostgreSQL, or similar technologies.</li>
<li>Hands-on experience with Docker, Kubernetes, Terraform, Helm, cloud-native deployment models, and CI/CD automation.</li>
<li>Strong product sense: able to translate an integration use case into a reliable user workflow, not only a technical connector.</li>
</ul> <p><span>Why This Is Interesting</span></p><br>
<ul>
<li>You will help shape the integration layer of a platform focused on cryptographic discovery, crypto agility, and the security challenges created by modern encrypted infrastructure.</li>
<li>You will build integrations at scale with the platforms that matter most to enterprise customers: cloud providers, cybersecurity ecosystems, identity platforms, and SaaS solutions.</li>
<li>You will have real ownership: define the right approach, make architecture decisions, deliver working subsystems, and leave behind a foundation the product team can extend.</li>
<li>You will work on a technically meaningful problem where cloud security, API design, platform architecture, and product usability meet.</li>
</ul> <p><span>Engagement Details</span></p><br>
<ul>
<li>Contract Type: Project-based (Independent Consultant / Contractor)</li>
<li>Duration: Initial 3-month engagement, with extension subject to review of progress and delivery quality.</li>
<li>Location: Hybrid</li>
<li>Start Date: ASAP</li>
</ul> <p><span>About Venari Security</span></p><br>
<p>Venari Security provides organisations with advanced visibility into their encrypted attack surface, ensuring regulatory compliance and privacy adherence through our cryptographic discovery tool. Our focus is on crypto agility which helps you assess both external and internal cryptographic risks, preparing your business now and for the quantum future.</p><br> </div>
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<span><strong>Job Title: </strong></span><span>Credit Collection – English Speaker</span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Report to: </strong></span><span>Credit and Collections Supervisor</span> <br> <p><span><strong><u>Overview:</u></strong></span><br><span>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. </span></p><br> <p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br> <p><span><strong>collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.</span></li> <li><span>Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.</span></li> <li><span>Daily customer calling using automated telephone-dialing system.</span></li> <li><span>Document customer comments re: payment date / disputes etc.</span></li> <li><span>Ensure requested paperwork / documentation is forwarded to customers.</span></li> <li><span>Assist cash application team to ensure payments are processed onto correct customer account.</span></li> <li><span>Report issues to line manager to resolve problem accounts.</span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Competency Profile KPI’s:</u></strong></span></p><br> <ul> <li><span>Analytical Percentage of accounts collected on time.</span></li> <li><span>Problem solving Number of activities logged.</span></li> <li><span>Results Focus Speed by which queries are resolved.</span></li> <li><span>Customer Focus Collect and enter quality dispute information.</span></li> <li><span>Communication skills</span></li> <li><span>Ability to work on own initiative.</span></li> <li><span>Flexibility</span></li> <li><span>Organized</span></li> </ul> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Proven experience as a Collection Specialist or similar role +1 year</span></li> <li><span>Knowledge of billing procedures and collection techniques</span></li> <li><span>Familiarity with laws related to debt collection.</span></li> <li><span>Working knowledge of MS Office and databases</span></li> <li><span>Comfortable working with targets</span></li> <li><span>Patience and ability to manage stress.</span></li> <li><span>Excellent communication skills (written and oral) in English</span></li> <li><span>Skilled in negotiation</span></li> <li><span>Problem-solving skills</span></li> </ul> <p><span>THE ABOVE DESCRIPTION COVERS THE MOST SIGNIFICANT DUTIES PERFORMED BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED. THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTOR DEGREES ASSIGNED TO THIS JOB.</span></p><br> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
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<b>Position:</b>Microsoft AI Engineer - CCoE, NA<br><b>Job Description:</b><p>As a Microsoft AI Engineer, you will support partners, internal teams and end customers across North America with the development, integration and implementation of AI agents. You will help translate customer needs into practical solutions, contribute to proof of concepts and quick developments, and guide stakeholders on how Microsoft technologies can be used to deliver effective AI agent outcomes.</p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li><p>Support partners, internal teams and end customers across North America with the development and integration of AI agents.</p><br><br></li><li><p>Contribute to proof of concepts, demos and quick/simple developments that show how AI agents can address customer challenges.</p><br><br></li><li><p>Engage in customer and partner discussions to understand business needs and help define the best implementation approach for AI agents.</p><br><br></li><li><p>Provide guidance on Microsoft technologies, including Microsoft Copilot, Copilot Studio and related AI capabilities.</p><br><br></li><li><p>Help partners identify relevant AI agent use cases and translate them into practical, commercially relevant solutions.</p><br><br></li><li><p>Collaborate with internal sales, technical and vendor teams to support AI-related opportunities and customer engagements.</p><br><br></li><li><p>Share knowledge, best practices and learnings around emerging AI agent topics with internal teams and partners.</p><br><br></li><li><p>Support customer-facing conversations by explaining technical concepts in a clear and accessible way.</p><br><br></li><li><p>Maintain awareness of developments in Microsoft AI technologies, security considerations and the broader AI agent landscape.</p><br><br></li></ul><br><p><b>What We're Looking For</b></p><br><br><ul><li><p>Good understanding of Microsoft technologies, with strong Microsoft knowledge preferred.</p><br><br></li><li><p>Microsoft Certified Frontier Transformation Engineer is strongly preferred. Willingness/ability to obtain certification is required.</p><br><br></li><li><p>Experience with Microsoft Copilot, Copilot Studio or similar AI agent technologies is required.</p><br><br></li><li><p>Some development skills, including the ability to create quick prototypes or use “vibe coding” approaches to support proof-of-concept work.</p><br><br></li><li><p>Understanding of AI agent development and integration; this is not a pure developer role, but the successful candidate should be comfortable discussing and shaping AI agent solutions.</p><br><br></li><li><p>Ability to support partners and customers in defining practical implementation approaches for AI agents.</p><br><br></li><li><p>Customer-facing experience is preferred, although candidates with the right attitude, strong communication skills and stakeholder engagement ability will also be considered.</p><br><br></li><li><p>Strong communication skills and the ability to engage confidently with internal teams, partners and customers across different countries and functions.</p><br><br></li><li><p>Additional Microsoft certifications would be a plus.</p><br><br></li></ul><br><p><b>Work Arrangement</b></p><br><br><p>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </p><br><br><br><p><b>What's In It For You</b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. </p><br><br><ul><li><p>Medical, Dental, Vision Insurance </p><br><br></li></ul><ul><li><p>401k, With Matching Contributions </p><br><br></li></ul><ul><li><p>Short-Term/Long-Term Disability Insurance </p><br><br></li></ul><ul><li><p>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options </p><br><br></li></ul><ul><li><p>Paid Time Off (including sick, holiday, vacation, etc.) </p><br><br></li></ul><ul><li><p>Tuition Reimbursement </p><br><br></li></ul><ul><li><p>Growth Opportunities </p><br><br></li></ul><ul><li><p>And more! </p><br><br></li></ul><br><p>#LI-EK1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><p>$138,900.00 - $200,000.00 OTE</p><br><br><br><p>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested. </p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br><br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br> </div>
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<b>Position:</b>CCoE, Cloud Architect<br><b>Job Description:</b><p>The Cloud and AI Center of Excellence is the technical resource for helping partners grow and manage their cloud business. As a member of this integral team you will be exposed to all the hyperscalers and many ISVs that reside in that ecosystem. You will also understand how partners work with these providers to design and implement innovative solutions for the SMB and Enterprise.<br>You will become a trusted advisor and guide for driving revenue at scale through ArrowSphere, our cloud management platform.</p><br><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li>Consult, develop and implement technical and related sales enablement plans with partners and internal/external customers to support revenue and margin goals.</li><li>Provide Technical Support, complex sales tool configurations, and systems design to implement systems software solutions and/or products.</li><li>Conduct partner and sales technical team training. Assist Arrow customers and partners with technical certifications, or with product/technology demonstrations.</li><li>Obtain training and maintain knowledge of industry standards, new technologies and current issues.</li><li>This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.</li></ul><br><p><b>What We're Looking For</b></p><br><br><ul><li>Certified Solutions Architect or Solutions Engineer in at least one of the major hyperscalers is required.</li><li>Experience and knowledge working with partners in the cloud ecosystem is required.</li><li>Required to travel up to 50% of the time.</li><li>Requires in-depth knowledge and experience</li><li>Solves complex problems; takes a new perspective using existing solutions</li><li>Works independently; receives minimal guidance</li><li>Acts as a resource for colleagues with less experience</li><li>Represents the level at which career may stabilize for many years or even until retirement</li><li>Uses best practices and knowledge of internal or external business issues to improve products/services or processes</li><li>Typically resolves complex problems or problems where precedent may not exist</li><li>Often leads the work of project teams; may formally train junior staff </li><li>Works independently</li></ul><p><br><b>Experience / Education</b></p><br><br><p>Typically requires a minimum of 5 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.</p><br><br><br><p><b>Work Arrangement</b></p><br><br><p><span><span>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </span></span></p><br><br><br><p><b>What's In It For You</b></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.</span><span>That’s</span><span>why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>401k, With Matching Contributions</span></span></li><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><br><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li><li>Reinstatement return eligible</li><li><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></li><li><span><span>Tuition Reimbursement</span></span></li><li><span><span>Growth Opportunities</span></span></li><li><span><span>And more!</span></span></li></ul><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$115,800.00 - $160,050.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Colorado (Remote Employees)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<p>We are seeking a skilled and reliable Maintenance Technician to join our team, replacing a valued employee retiring on August 1, 2026. This role is essential to ensuring the continuous operation, safety, and efficiency of our equipment and facilities.<br>The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities.<br>This is an excellent opportunity to join a dynamic environment where your contributions will directly impact operational performance and reliability.</p>We are looking for a competent and motivated <b>Maintenance Technician</b> to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities.<p>The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency.</p><br><p>This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p><br><br> </div>
<p>Manages and supervises the Segment org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p><strong>Desired Candidate Profile</strong></p><p>Level of Education: Univeresity Degree Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc Experience: Min 5 years in wiring industry , Leadership experience is highly valued Language: French, English Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork Professional competences: Effective meeting facilitation / Continuous performance improvement / Strategic and operational planning / Lean manufacturing methodologies / Process optimization / KPI tracking and analysis / 5S and Kaizen implementation / Efficiency-driven mindset</p>
<p><br></p><p><strong>About the Role</strong></p><p>Abbott is seeking a highly motivated Senior Specialist Pharmacovigilance (Affiliate Safety Representative) to join our team in Tunisia. This role is responsible for ensuring that all pharmacovigilance activities for Abbott's registered and investigational medicinal products are conducted in compliance with local regulatory requirements and Abbott's global standards. As the local Pharmacovigilance representative, you will serve as the primary point of contact for health authorities, internal stakeholders, and global PV teams, helping to maintain a robust and compliant local safety system.</p><p><strong><br></strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the local Affiliate Safety Representative (ASR) and Local Safety Responsible (LSR).</li><li>Maintain local pharmacovigilance procedures, documentation, and compliance requirements.</li><li>Ensure timely receipt, recording, reconciliation, and reporting of safety information.</li><li>Conduct safety surveillance activities, including literature and health authority website monitoring.</li><li>Prepare and support local periodic safety reports and Risk Management Plans.</li><li>Manage regulatory submissions related to pharmacovigilance activities.</li><li>Deliver pharmacovigilance training to local employees and stakeholders.</li><li>Maintain local PV product lists, records, and archives.</li><li>Support vigilance requirements for medicinal products, medical devices, and food supplements.</li><li>Coordinate and support pharmacovigilance audits, inspections, and compliance activities.</li><li>Manage local PV agreements with distributors, partners, and service providers.</li><li>Collaborate with internal and external stakeholders to ensure effective safety reporting and compliance.</li><li>Support regional and global pharmacovigilance projects as required.</li></ul><p><strong><br></strong></p><p><strong>What You'll Bring</strong></p><p><strong>Required Qualifications</strong></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine, or a related discipline.</li><li>Strong understanding of pharmacovigilance principles and local regulatory requirements.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English, both written and spoken.</li></ul><p><strong>Preferred Experience</strong></p><ul><li>A minimum of 4 years pharmacovigilance experience within the pharmaceutical industry ideally having worked within a multinational organization</li><li>Experience supporting local regulatory authority interactions.</li><li>Knowledge of safety surveillance, case processing, and pharmacovigilance compliance activities.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p><b>The Role </b>We are looking for a curious and organized junior professional to join our Tunisia IT team and support the day-to-day IT and security operations of our Tunisia offices and production/drilling sites, working closely with our local IT lead. This is a hands-on, on-the-ground support role for someone who wants to learn how IT support, cybersecurity and business applications come together in an international business. Your work will be driven by day-to-day needs and requests from your local IT lead and the CIO/CISO, keeping endpoints, servers and networks running, handling entry-level security tasks, and helping translate business needs into data-driven applications. No two days will look the same. You won t be expected to know it all on day one. What we care about is your drive to learn, your attention to detail, and your ability to keep things moving.</p><p>Responsibilities This is a responsive, support-first role: your day-to-day priorities will be set by your local IT lead or the CIO/CISO, across three main areas. Day-to-Day IT Support (Primary Focus)</p><ul><li>Provide day-to-day support for endpoints (workstations, laptops, mobile devices): setup, software issues, user accounts and access.</li><li>Provide basic support and monitoring for local servers and network infrastructure (connectivity, Wi-Fi, VPN, DNS), escalating complex issues to your local IT lead or HQ.</li><li>Troubleshoot everyday IT issues for colleagues in Tunisia, on-site and remotely, as they come up.</li><li>Maintain an accurate inventory of IT equipment, software and licenses across Tunisia sites.</li><li>Carry out regular inspection and maintenance of IT equipment and infrastructure.</li><li>Assist with system installations, software rollouts, patch management and cloud user administration (Microsoft 365, Azure/AWS), as directed by your local IT lead or the CIO.</li></ul><p>Entry-Level Cybersecurity Tasks</p><ul><li>Assist in monitoring cybersecurity tools and dashboards for Tunisia systems, flagging anomalies as requested.</li><li>Support basic security hygiene: patching, access reviews, and account/password hygiene checks.</li><li>Support security awareness initiatives when requested: training sessions, phishing simulations and internal communications for Tunisia colleagues.</li><li>Support local preparation for audits, risk assessments and compliance activities (including NIS2), as directed by your local IT lead or HQ.</li></ul><p>Business Applications (Key Focus Area)</p><ul><li>Act as a translator between local business users and IT/data teams, turning everyday business needs, pain points and processes into clear requirements for data and analytics applications, when requested by your local IT lead or the CIO.</li><li>Help map how business processes and data flow today, spotting where more structure or AI could improve accuracy and decision-making.</li><li>Support the design, testing and rollout of simple AI-powered or low-code business applications and dashboards that turn raw data into decision-ready insights.</li><li>Gather feedback from end users after go-live and help refine applications so they keep matching real business needs.</li></ul><p>Growth Opportunities This role is designed as a launchpad. With close mentorship from your local IT lead, and growing exposure to the CIO/CISO as you take on more, you will gradually build deeper expertise across:</p><ul><li>IT Operations, from day-to-day support to servers, networks and cloud platforms.</li><li>Cybersecurity, from awareness basics to hands-on security tasks and compliance support.</li><li>Business Applications & AI, from understanding business needs to translating them into data-driven, AI-powered tools.</li><li>Compliance & Governance, from documentation to audits and regulatory frameworks such as NIS2.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Education </b>Bachelor's degree (or equivalent) in Computer Science, IT, Cybersecurity, Information Systems or a related field. Certifications (CompTIA, ITIL, Microsoft, Cisco, AWS...) or a Masters' degree are a plus, not a requirement.</p><p>Experience No professional experience required; this is an entry-level role with full mentorship. Internships, academic projects, or any relevant exposure to IT or cybersecurity are valued but not mandatory.</p><p>Technical Baseline Basic understanding of networking (TCP/IP, DNS, VPN, Wi-Fi) and cybersecurity principles. Comfortable with Windows; basic familiarity with Linux and general server concepts is a plus. Familiarity with Microsoft 365, Azure/AWS is an advantage; interest in scripting (PowerShell, Python) is a bonus. Interest in data & analytics tools (e.g., Power BI, low-code/AI app builders) and how they turn business processes into structured, decision-ready data is a plus. Willingness to learn enterprise systems, cloud platforms, and security tools on the job.</p><p>Who You Are Organized and detail-oriented, you follow through and keep things on track. Curious about how the business works, with an interest in turning real-world processes and challenges into structured data and technology solutions. A clear communicator who can summarize information simply, in French, Arabic and English. Proactive, you look for what needs to happen next without being asked. Comfortable switching between different types of tasks throughout the day. Professional and reliable when working with local colleagues, vendors, and HQ contacts. Adaptable and eager to learn, ready to grow beyond your comfort zone.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coach the Quality Assurance team on problem-solving. Actively participate in audits. Ensure the proper application of the non-conformity handling process within the organization. Propose and lead improvement projects. Communicate operational objectives to the team. Ensure the management of multi-skilling and process qualification. Guarantee the escalation of any incident posing a potential risk to the client. Conduct skills development activities for the team. Measure the quality of products and services provided against defined objectives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><strong>Job Description</strong></p><p>Ensure product compliance with customer requirements. Act as the quality interface with customers and authorities, fostering lasting trust. Gather and translate customer voice into operational quality requirements, negotiate their application, and ensure follow-up. Manage and provide close coaching to the industrial quality team. Support the deployment of the APQP approach. Drive the quality performance of industrialization deliverables and ensure APQP approach follow-up. Ensure validation of FAI/DVI product files. Participate in the continuous improvement of the entity.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Requirements</strong></p><ul><li>Analytical and diagnostic skills</li><li>Problem-solving abilities</li><li>Knowledge of audit techniques (System, process, product, service quality)</li><li>Proficiency in quality and continuous improvement tools (FMEA, Risk Analysis, Process Mastery, Root Cause Analysis, Safran toolbox)</li><li>Mastery of the APQP framework in industrialization project deployment</li><li>Dynamism and agility</li><li>Leadership</li><li>Responsiveness and proactivity</li><li>Good interpersonal and communication skills</li></ul>
<p>We re CX fanatics, as passionate about our clients as their fans are. It s why the most-loved brands in the world rely on us. You ll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</p><p>What's in it for YOU!</p><ul><li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li><li>Continuous development through our internal learning platforms and external training;</li><li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li><li>2-3 weeks training course that will introduce you to the specifics of the job;</li><li>Modern and comfortable office and relaxing spaces to take a break;</li><li>Flexible work schedule;</li><li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li><li>Corporate benefits and discounts.</li></ul><p>Join Transcom as a Customer Service Representative! Be on the front line of support for clients and deliver impactful work on a company level.</p><p>In this role, you will:</p><ul><li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li><li>Provide an excellent customer experience by responding to customer queries in the timely and accurate way, via tickets;</li><li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li><li>Rotating shifts</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed:</p><ul><li>C1 or native written and spoken proficiency in English;</li><li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li><li>Ability to quickly absorb information, adapt and respond to change;</li><li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.</li></ul><p><br></p>
<p><strong>Job Summary:</strong> CROWN Maghreb Can is seeking a highly motivated Production Technician to operate and maintain manufacturing equipment, ensuring efficient production and quality control of metal packaging products.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Operate and monitor various production machinery and equipment, including presses, forming machines, and conveyor systems, adhering to safety protocols and operating procedures.</li><li>Perform routine inspections, preventative maintenance, and minor repairs on production equipment to minimize downtime and ensure optimal performance.</li><li>Monitor product quality throughout the production process, conducting visual checks and using measuring tools to ensure compliance with specifications and standards.</li><li>Troubleshoot and resolve basic equipment malfunctions and production issues, escalating complex problems to senior technicians or supervisors.</li><li>Load and unload raw materials and finished products, ensuring accurate material handling and inventory management.</li><li>Complete production records, logs, and quality control documentation accurately and in a timely manner.</li><li>Maintain a clean and organized work environment, adhering to 6S principles and company safety regulations.</li><li>Collaborate effectively with team members and supervisors to achieve production targets and continuous improvement initiatives.</li><li>Adhere to all company policies, procedures, and safety guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Qualifications:</strong></p><ul><li>High School Diploma or equivalent; a technical diploma or certification in a related field (e.g., industrial mechanics, electrical technology) is a plus.</li><li>Strong mechanical aptitude and ability to operate and troubleshoot production machinery.</li><li>Basic understanding of electrical systems and control panels is an advantage.</li><li>Ability to read and interpret technical manuals, blueprints, and production specifications.</li><li>Good communication skills, both verbal and written, with the ability to follow instructions and communicate effectively with team members.</li><li>Strong attention to detail and a commitment to producing high-quality work.</li><li>Ability to work independently and as part of a team in a fast-paced manufacturing environment.</li><li>Flexibility to work various shifts, including nights, weekends, and holidays, as required.</li></ul>
<p>Manages and supervises the Segment org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</p><p><strong>Desired Candidate Profile</strong></p><p>Level of Education: Univeresity Degree Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc Experience: Min 5 years in wiring industry , Leadership experience is highly valued Language: French, English Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork Professional competences: Effective meeting facilitation / Continuous performance improvement / Strategic and operational planning / Lean manufacturing methodologies / Process optimization / KPI tracking and analysis / 5S and Kaizen implementation / Efficiency-driven mindset</p>
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<span>RemoFirst is transforming the way businesses hire and manage global teams.<br> Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management.<br> We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.<br> We are a small but strong team of 250+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.<br> As a Senior AI Engineer, you will build production-grade conversational AI systems and has a strong foundation in modern AI technologies and hands-on experience designing, evaluating, testing, and deploying AI applications at scale.<br> Responsibilities Design, develop, and maintain production-grade conversational AI systems.<br> Own AI features from technical design through deployment and production support.<br> Design scalable AI architectures and agent workflows.<br> Build and maintain AI evaluation frameworks, benchmarks, and automated testing pipelines.<br> Continuously improve AI quality through experimentation, evaluation, and data-driven optimization.<br> Integrate multiple AI providers and select the best models for different use cases.<br> Monitor production AI systems and proactively improve reliability, quality, and performance.<br> Collaborate with product, frontend, and backend teams to deliver end-to-end AI features.<br> Review technical designs and contribute to engineering best practices.<br> Troubleshoot complex AI and production issues while ensuring high-quality, maintainable solutions.<br> Stay up to date with the latest advancements in Generative AI and apply them where they create business value.<br> Startup environment: RemoFirst is an early-stage startup.<br> You have a voice that can influence, and grow rapidly.<br> An opportunity to build a tech unicorn.<br> Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence.<br> As Product Designer, you’ll lead product initiatives that deliver strategic impact.<br> Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.<br> Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process.<br> We prioritize speed and results to keep moving forward effectively.<br> Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.<br> Leadership visibility: Reporting into the Lead AI Engineer which means your projects will be strategic and business-critical.<br> Compensation and perks are great: Competitive compensation.<br> 100% remote work.<br> Culture: You will get to work with some of the best colleagues coming from top tech companies.<br> We lead with respect, kindness, and the right to fail.<br> We value hard yet smart work.<br> Diversity and inclusion are part of our DNA.<br> As we grow and evolve, we welcome your input to help us define our culture further.<br> 5+ years of experience building AI-powered applications in production.<br> Strong knowledge of Large Language Models (LLMs), prompt engineering, AI agents, RAG, tool calling, structured outputs, and orchestration frameworks.<br> Proven experience designing and developing conversational AI systems (voice and/or chat applications).<br> Strong understanding of AI system design, including context management, memory, retrieval, multi-agent workflows, and reasoning pipelines.<br> Experience building AI evaluation frameworks, automated testing pipelines, benchmarking, and regression testing.<br> Demonstrated experience improving AI quality through iterative evaluation and experimentation.<br> Strong software engineering fundamentals, including clean architecture, design patterns, testing, and maintainable code.<br> Experience integrating multiple AI providers such as OpenAI, Anthropic, Gemini, or similar.<br> Experience deploying, monitoring, and maintaining AI applications in production environments.<br> Full-stack development experience with modern backend and frontend technologies.<br> Experience with cloud platforms, APIs, CI/CD pipelines, and production deployments.<br> Strong analytical and problem-solving skills.<br> Ability to evaluate multiple AI approaches and select the most effective solution based on quality, reliability, latency, and cost.<br> Ability to independently own complex AI projects from design through production with minimal supervision.<br> Nice to Have Experience building traditional ML applications.<br> Experience with AI observability, tracing, and monitoring.<br> Experience mentoring engineers and driving engineering best practices.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>