Receptionist Jobs in Libya
12 Jobs Found
Libya - Tripoli
<p>Job Description</p><p>Abu Ghraes Soft company announces its desire to hire a receptionist, who will be responsible for receiving customers, organizing appointments, and administrative coordination within the company, while providing a distinctive experience for clients.</p><p>Gender</p><p>Female</p><p>Years of Experience</p><p>Previous experience in reception, customer service, or any related field is preferred.</p><p>Job Tasks</p><ul><li>Receiving customers and welcoming them in a polite manner</li><li>Answering phone calls and internal coordination</li><li>Organizing appointments and scheduling visits</li><li>Following up on emails and messages</li><li>Maintaining the organization and tidiness of the reception area</li></ul><p>Job Requirements</p><ul><li>A pleasant and friendly personality</li><li>Good experience in providing customer services</li><li>Proficiency in using computers and Microsoft Office programs</li><li>Decent appearance and good conduct</li><li>Excellent verbal and written communication skills</li><li>High organizational and time management skills and the ability to work under pressure</li><li>Tact and good listening skills</li><li>Self-confidence and attention to body language</li></ul><p>Working Days</p><p>All days of the week except Friday</p><p>Working Hours</p><p>From 9:00 AM to 4:00 PM</p><p>Work Location</p><p>Tripoli – Sidi Al-Masry, opposite the Turkish visa procedures office</p><p>Salary</p><p>1000 LYD</p><p>How to Apply</p>
Libya - Tripoli
<p><strong>General Purpose of the Job:</strong></p><p>To receive subscriber calls and address non-technical inquiries (such as information on packages, invoices, and procedures), process requests within the scope of their authority, and escalate others to the relevant departments, ensuring subscriber satisfaction from the very first interaction.</p><p><strong>Key Tasks and Responsibilities:</strong></p><ol><li><strong>Operational Tasks:</strong><ul><li>Receiving phone calls and verifying subscriber identities.</li><li>Answering inquiries related to packages, invoices, and administrative procedures.</li><li>Executing administrative requests from subscribers (e.g., updating non-sensitive data, issuing copies of invoices, and account statements).</li><li>Opening and classifying request and complaint tickets accurately and following them up until closure.</li><li>Transferring technical reports to the Technical Support department according to approved procedures.</li></ul></li><li><strong>Supervisory and Regulatory Tasks:</strong><ul><li>Documenting every call in the Customer Relationship Management (CRM) system to ensure continuity of follow-up.</li><li>Strict adherence to call scripts and the company’s approved quality standards.</li><li>Ensuring data confidentiality and non-disclosure of any information without full verification of the account holder's identity.</li></ul></li><li><strong>Developmental Tasks:</strong><ul><li>Reporting patterns of recurring inquiries and suggesting their addition to the knowledge base to improve the customer experience.</li></ul></li></ol><p><strong>Job Requirements and Qualifications:</strong></p><ul><li><strong>Education:</strong> Diploma or Bachelor's degree in any field.</li><li><strong>Work Experience:</strong> One year of experience in customer service; <strong>fresh graduates are accepted</strong> after passing the company's training program.</li><li><strong>Technical Skills:</strong><ul><li>Excellent skills in telephone communication and dealing with subscribers.</li><li>Knowledge and ability to use ticketing systems, Customer Relationship Management (CRM) systems, and billing systems.</li></ul></li><li><strong>Behavioral Skills:</strong> Good listening, clarity of explanation, patience, self-control, and the ability to work within a team.</li><li><strong>Languages:</strong> Proficiency in Arabic and a basic level of English.</li><li><strong>Special Requirements:</strong> Readiness to work in a shift system (including official holidays) and work in front of a computer using a headset.</li></ul><p><strong>How to Apply:</strong></p><p>Those who find themselves qualified and meeting the above conditions are requested to apply via the company's dedicated recruitment form on the website.</p><p><br><br> </p><p> </p>
Confidential
Libya - Tripoli
<p> Partnership opportunity | Business Development & Marketing Partner (B2B) – Libya </p><p>We are a company specialized in developing systems and software applications, and we are looking for a business development & marketing partner with a strong network of contacts in Tripoli or Benghazi to collaborate with us on a commission basis and contribute to sales development and building partnerships with customers within the Libyan market.</p><p> </p><p>We provide technical solutions that help companies and institutions develop their business and improve efficiency through professional software systems.</p><p> </p><p> Responsibilities</p><p> </p><p>• Attract leads and build new business relationships.</p><p> </p><p>• Identify sales opportunities and engage with companies and institutions that need technical solutions.</p><p> </p><p>• Understand our software solutions and be able to clearly explain their features and value to clients.</p><p> </p><p>• Present introductory proposals, discuss client needs, and propose suitable solutions.</p><p> </p><p>• Represent the company to clients in a professional manner.</p><p> </p><p>• Implement appropriate marketing methods to reach target clients.</p><p> </p><p>• Manage sales opportunities and negotiate until contracts are finalized.</p><p> </p><p>• Follow up with clients and build long-term business relationships.</p><p> </p><p>Advantages</p><p> </p><p>Generous commission starting from 15% up to 20% on every deal closed successfully, with commission paid upon receipt of the client’s payment.</p><p> </p><p>Professional ready-to-implement software solutions.</p><p> </p><p>Provide a complete explanation of the solutions and products, and all information necessary to understand them and how to present them to clients.</p><p> </p><p>Full support during the solution introduction, negotiation, and contract finalization stages.</p><p> </p><p>Complete flexibility in work without being bound to a specific location or working hours.</p><p> </p><p>Requirements</p><p> </p><p>✔️ Practical experience in marketing, sales, or business development (B2B).</p><p> </p><p>✔️ Experience or good knowledge in the software and tech solutions field, and ability to understand and explain products to clients.</p><p> </p><p>✔️ Possess a strong network of relationships within the Libyan market.</p><p> </p><p>✔️ Excellent communication, negotiation, and persuasion skills.</p><p> </p><p>✔️ Ability to attract clients and build successful business relationships.</p><p> </p><p>✔️ Ability to engage with decision-makers in companies and institutions.</p><p> </p><p>✔️ Commitment to follow-up and professionally manage sales opportunities.</p><p> </p><p> </p><p>Preference is given to a brief summary of previous experience, current work nature, and key sectors or clients they have experience dealing with when contacting.</p>
DipnDip Libya
Libya - Tripoli
Main responsibilities: • Welcome customers with a smile and present the menu items. • Take orders accurately and enter them into the cashier system. • Serve food and beverages according to brand standards. • Maintain cleanliness and organization of tables and the service area. • Handle customer feedback with courtesy and professionalism. Requirements: • Age between 20 and 30 years. • Well-groomed appearance and courteous interaction with the public. • Proficiency in Arabic, English knowledge is a plus. • Commitment to shift work and days off. • Experience in restaurants or cafes is a plus — training will be provided for those without experience. What do we offer you? • Competitive monthly salary + tips (stable). • Comprehensive training on Deep in Deep global standards. • Youthful and respectful work environment. • Real opportunities for promotion to Hall Supervisor. <p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 6</li><li>Shift system: morning and evening</li></ul>
International Organization for Migration
Libya - Tripoli
<h2 class="h5">Job description</h2>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer-term solutions across the country.</p><br><p>The Central Mediterranean Route remains one of the most dangerous migration corridors <br>globally, with significant protection concerns affecting vulnerable individuals transiting through <br>and residing in Libya. According to IOM data, a considerable number of migrants continue to <br>experience exploitative practices, necessitating protection services and comprehensive <br>support, especially for those undertaking voluntary humanitarian return (VHR). The Voluntary <br>Humanitarian Return (VHR) program, led by the International Organization for Migration (IOM), <br>provides lifesaving, humane, and dignified assistance to foreigners stranded in crisis-affected <br>countries, such as Libya. Established in 2015, the program facilitates safe and expedited return <br>for vulnerable migrants, including women, unaccompanied children, the elderly, and medically <br>vulnerable individuals. VHR operates on a rights-based, protection-centered approach, offering <br>tailored support during migrants' stay, their return journey, and upon arrival in their home <br>countries.</p><br><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (VHR), the Senior Reintegration Associate (Protection) supports the implementation of reintegration activities in line with IOM procedures, contributing to the timely and accurate processing of migrants’ information to facilitate their reintegration.<br> </p><br><br> </div>
International Organization for Migration
Libya - Tripoli
<h2 class="h5">Job description</h2>
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<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p>The International Organization for Migration (IOM) in Libya has been operating in the country since 2006, supporting the Government of Libya and affected communities through a comprehensive range of humanitarian, stabilization, and migration management activities. IOM Libya’s work focuses on providing direct assistance and protection to migrants, internally displaced persons, returnees, and host communities, while strengthening national capacities in areas such as migration governance, border management, health, mental health and psychosocial support, displacement tracking, and voluntary humanitarian return. Through close coordination with national authorities, UN agencies, donors, and civil society partners, IOM Libya contributes to saving lives, promoting humane and orderly migration, and supporting recovery and longer‑term solutions across the country.</p><br><p>The Central Mediterranean Route remains one of the most dangerous migration corridors globally, with significant protection concerns affecting vulnerable individuals transiting through and residing in Libya. According to IOM data, a considerable number of migrants continue to experience exploitative practices, necessitating protection services and comprehensive support, especially for those undertaking voluntary humanitarian return (VHR). The Voluntary Humanitarian Return (VHR) program, led by the International Organization for Migration (IOM), provides lifesaving, humane, and dignified assistance to foreigners stranded in crisis-affected countries, such as Libya. Established in 2015, the program facilitates safe and expedited return for vulnerable migrants, including women, unaccompanied children, the elderly, and medically vulnerable individuals. VHR operates on a rights-based, protection-centred approach, offering tailored support during migrants' stay, their return journey, and upon arrival in their home countries.</p><br><p>Under the overall supervision of the Senior Protection Coordinator and the direct supervision of the Program Manager (VHR)), the Senior Case Management Associate (Pre-departure / VHR) supports the implementation of pre-departure activities in line with IOM procedures, contributing to the timely and accurate processing of migrants’ information prior to departure to facilitate their return and reintegration process afterwards.</p><br><br> </div>
United Nations Population Fund
Libya - Tripoli
<h2 class="h5">Job description</h2>
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<p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs): </strong></p><br><p><strong>A. Strategic National Partnerships (Government & Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships & Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation & Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication & Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> </p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience: </strong></p><br><ul> <li><Education Requirements>· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> </li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda; </li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships; </li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> </li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>
United Nations Population Fund
Libya - Tripoli
<h2 class="h5">Job description</h2>
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<p><strong>Hiring Office: </strong>UNFPA Libya Country Office</p><br><p><strong>Purpose of Consultancy:</strong>UNFPA Libya Country Office (CO) plays a central role in advancing the UN Sustainable<br> Development Cooperation Framework (UNSDCF) and the UNFPA Country Programme (CPD) through strengthened partnerships, expanded access, and enhanced national ownership. To accelerate progress during a period of evolving political, social, and economic dynamics, UNFPA seeks to hire a National Partnerships Consultant who will lead on cultivating, managing, and expanding strategic partnerships across government entities, civil society, academia, and—critically—the national private sector. The consultant will support UNFPA’s mandate by advancing multi-stakeholder engagement, enabling operational access, enhancing program delivery, and mobilizing resources and political backing for UNFPA priorities in Libya.<br><strong>Reporting Line</strong>: The consultant will operate under the direct supervision of the UNFPA Libya Country Office Representative.</p><br><p><strong>Scope of work: (Description of services, activities, or outputs): </strong></p><br><p><strong>A. Strategic National Partnerships (Government & Public Institutions)</strong><br> · Serve as a primary liaison between UNFPA and national counterparts, ensuring consistent engagement, information flow, and problem-solving for smooth programme implementation.<br> · Strengthen strategic partnerships with national and local authorities, including line ministries, municipal structures, and specialized agencies relevant to UNFPA’s mandate.<br> · Support the development, negotiation, and finalization of tailored Note Verbales, Memoranda of Agreement (MoAs) and other documents with government institutions, ensuring alignment with UNFPA programmatic priorities.<br> · Conduct continuous political, social, and economic analysis to identify opportunities, risks, and entry points for expanded collaboration.<br> · Lead regular engagement with authorities at central and municipal levels to resolve bottlenecks, ensure programme access, mitigate risk, and maintain compliance with interagency SOPs.<br> · Maintain strong relationships with implementing partners, academic institutions, and other national actors, ensuring that partnership frameworks remain up-to-date on the UN Partner Portal and internal systems.<br> · Conduct ongoing mapping of national stakeholders, including CSOs and academic institutions, to identify new and innovative partnership opportunities.<br> · Provide regular briefings and intelligence updates to the Representative and CO management on partnership dynamics, media scanning, opportunities, emerging sensitivities, and risks.<br><strong>B. National Private-Sector Partnerships & Resource Mobilization (CSR Focus)</strong><br> Develop a strategic engagement plan for national private-sector entities aligned with UNFPA’s mandate, including reproductive health, gender-based violence, youth empowerment, and population data.<br> · Identify and cultivate relationships with companies and business associations interested in Corporate Social Responsibility (CSR), cause-based funding, in-kind support, or joint advocacy.<br> · Translate UNFPA program priorities into compelling value propositions for the private sector, focusing on shared value, reputational benefit, and community impact.<br> · Coordinate with Programme teams to structure CSR partnerships—including sponsorships, co-funding, product/service contributions, and awareness-raising campaigns.<br> · Support the Representative in high-level outreach, negotiation, and partnershipbuilding efforts with corporate leadership.<br> · Maintain an updated database of private-sector actors, opportunities, and relationship progress.<br> · Prepare briefs, concept notes, and partnership pitches tailored to business audiences.<br> · Ensure due diligence, documentation, and compliance with UNFPA and UN policieson private-sector engagement.</p><br><p><strong>C. Programme Support, Access Facilitation & Problem-Solving</strong></p><br><p>Support the preparation, launch, and management of Requests for Proposals and partner selection processes on the UN Partner Portal.<br> · Monitor partnership documentation, agreements, and compliance requirements, ensuring timely updates of supplier profiles, agreements, and annual workplans.<br> · Support partners in implementing assurance recommendations (micro-assessments, audits, and spot checks), including PSEA and safeguarding action plans.<br> · Conduct field visits to engage partners, assess challenges, collect feedback, and escalate issues to programme teams for timely action.<br> · Facilitate coordination and access with government and non-government actors across programme locations—helping troubleshoot administrative, political, or operational bottlenecks.<br> · Facilitate and support the work of consultants, advisors, and technical experts in engaging national counterparts and accessing relevant stakeholders.<br> · Provide regular updates during Programme Team meetings and ensure follow-up on agreed action points.</p><br><p><br> D<strong>- Support Partnership Intelligence, Communication & Reporting</strong></p><br><ul> <li>Provide regular updates to the Representative and International Programme Coordinator on partnership developments, risks, opportunities, and required strategic decisions.</li> <li>Prepare briefs, meeting notes, and documentation of engagement with partners and authorities.</li> <li>Ensure that all partnership materials, Note Verbales, reports, and field visit findings are uploaded to CO knowledge-management systems (iDocs).</li> <li>Support internal and external communication on partnership achievements, opportunities, and programmatic highlights.</li> <li>Provide regular updates during the program team meetings on the results and key<br> highlights from field visits and meetings with partners, stakeholders, take note of the action<br> points and follow up on their implementation.<br> ● Constantly Analyze and interpret political, social and economic environment relevant<br> to UNFPA mandate, and identify opportunities and threats for the agency’s assistance and<br> intervention.</li></ul><p><strong>E. Support networking and partnership building:</strong></p><br><p>● Strengthen partnerships with national and local authorities and enhance crossfunctional collaboration.<br> ● Conduct regular mapping of local CSOs and academic institutions in view of new and innovative partnership opportunities.<br> ● Provide regular updates to the CO management on partnership opportunities and changes.<br> ● Support the program personnel in advocating for UNFPA Libya CO Country Program deliverables with relevant UNFPA’s stakeholders, and priority audiences including government authorities, local authorities, academic institutions and civil society organizations.<br> ● Communicate on daily basis with the CO program personnel to coordinate program interventions with the authorities as per the interagency SOPs for coordination with the national and local authorities.<br> ● Perform any other tasks as assigned by the supervisor and manager.<br> </p><br><p><strong>Duration and working schedule : </strong>The consultancy will be for a period of 11 months (1st of August 2026 until 31st of May 2027), with the possibility of extension.</p><br><p><strong>Place where services are to be delivered:</strong> Based in Tripoli, with travel to field locations in Libya as required.</p><br><p><strong>Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.): </strong>The consultant will deliver the work in electronic version and upload the deliverables to UNFPA Libya CO Google Drive (iDocs).</p><br><ul> <li>Monitoring and progress control, including reporting requirements, periodicity format and deadline:</li> <li>Provide weekly updates to the Representative and Programme Coordinator on progress, challenges, and required management decisions.<br> ● The consultant will provide regular updates on the work performed at the regular weekly program team meetings.<br> ● All minutes of meetings, monitoring and progress reports and relevant documentation of the performed tasks will be</li></ul><p><strong>Supervisory arrangements: </strong>The selected consultant will work closely with UNFPA Libya CO program personnel under the direct supervision of the Country Representative.</p><br><p><br><strong>Expected travel: </strong>The consultant might be required to travel outside Tripoli according to the CO needs.</p><br><p><strong>Qualifications and Experience: </strong></p><br><ul> <li><Education Requirements>· Bachelor Degree degree in Medicine, Medical sciences, public health, social sciences, business administration, international development, political science, communications, or a related field.</li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li>· Minimum of 2 years of experience in public sector, programme implementation, or stakeholder engagement.</li> <li>Experience engaging government institutions and/or private-sector actors; experience with donors and development partners is an advantage.</li> <li>Previous experience within the UN system and/or an international organization is an asset.</li> <li>Strong analytical, negotiation, communication, and diplomacy skills.<br> </li> <li>Computer Skills: Proficiency in current office software applications and corporate IT<br> systems, and web-based management systems.</li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in written and spoken Arabic and English.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Advocacy/Advancing a policy-oriented agenda; </li> <li>Leveraging the resources of national governments and partners/building strategic alliances and partnerships; </li> <li>Delivering results-based programs; Internal and external communication and advocacy for results<br> mobilization.<br> </li></ul><p><strong>Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:</strong></p><br><ul> <li>UNFPA will provide the consultant with a desk, and office stationery.</li> <li>The consultant is required to have his/ her own computer with the required technology to perform his/ her tasks.</li></ul><br> </div>
United Nations Population Fund
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Consultancy title National Individual Consultant - Communications Consultant <br> Duty station Tripoli, Libya,with field travels required, including to eastern, southern and western Libya. <br> Duration Four months,subject to funding, operational needs and satisfactory performance. <br> Type of contract Individual Consultant - National Consultancy <br> Supervisor UNFPA Representative with close cooperation with International Programmes Coordinator <br> Working arrangement <p>Full-time equivalent level of effort,based in the UNFPA CountryOffice in Tripoli, Libya; 21.75 working days per month. Field missions and event support may be required, subject to security andoperational clearances.</p><br> <br> Expected start date As soon as possible following completion of the selection process <br> <p><strong>Background and Rationale</strong></p><br> <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population-data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>The Communications Consultant will provide sustained national support to strengthen UNFPA Libya’s strategic positioning and visibility across its programme areas. The consultant will translate technical work and field results into clear, compelling and ethical communications products; maintain digital channels and media engagement; support campaigns, events and senior-level visits; and strengthen systems for planning, content clearance, analytics and asset management.</p><br><br> <p><br><strong>Purpose and objective of the consultancy</strong></p><br> <ol> <li> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused communications that advance the Country Programme, increase the visibility of UNFPA’s contribution, and engage priority audiences in Arabic and English.</p><br> <p>The specific objectives are to:</p><br> <ul> <li>Develop and implement a communications workplan aligned with UNFPA Libya’s programme, advocacy, partnership and resource-mobilization priorities.</li> <li>Produce timely, accurate and audience-appropriate bilingual communications products that communicate results across sexual and reproductive health, gender-based violence prevention and response, population data, adolescents and youth, and humanitarian action.</li> <li>Strengthen UNFPA Libya’s digital presence, media engagement, donor visibility and support to campaigns, high-level visits and public events.</li> <li>Establish practical systems for content planning and clearance, media monitoring, communications analytics, visual-asset management and institutional memory.</li> <li>Ensure that all communications uphold dignity, informed consent, confidentiality, safeguarding, conflict sensitivity, accessibility and do-no-harm principles.</li> </ul></li> </ol> <p><strong>Scope of work</strong></p><br> <p>Under the direct supervision of the UNFPA Representative and with the close coordination with the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ol> <li>Strategic communications planning and positioning</li> </ol> <ul> <li>Prepare, regularly update and support implementation of the Country Office communications plan, editorial calendar, audience priorities and performance framework.</li> <li>Advise the Representative and senior management on strategic messaging, positioning, communications opportunities and reputational considerations related to UNFPA’s mandate and programme results.</li> <li>Translate Country Programme priorities, donor-funded results and field evidence into clear communications objectives, key messages and audience-specific products.</li> <li>Develop communications and visibility approaches for priority programme initiatives, including national policy processes, campaigns, launches, international days, field missions and high-level visits.</li> <li>Maintain an efficient internal workflow for requesting, drafting, reviewing, clearing, publishing and archiving communications products.</li> </ul> <p>2. Editorial content, storytelling and senior-management support</p><br> <ul> <li>Draft, edit, proofread and adapt high-quality materials in Arabic and English, including press releases, web stories, human-interest stories, social-media copy, speeches, talking points, briefing notes, fact sheets, brochures, newsletters, campaign materials, donor updates and annual reporting inputs.</li> <li>Work with programme and field colleagues and implementing partners to identify strong, evidence-based human-interest stories that demonstrate results and centre the voices, agency and dignity of women, girls, adolescents, young people and affected communities.</li> <li>Prepare communications and background materials for the Representative, senior UNFPA officials, donors, media and other special-interest groups, including support before and during missions and visits.</li> <li>Ensure technical accuracy, consistent messaging and plain-language presentation of sensitive subjects, including sexual and reproductive health and rights, maternal health, gender-based violence, youth participation, population data, displacement and humanitarian needs.</li> <li>Coordinate translation, editing and quality assurance of externally produced or partner-submitted materials before public release.</li> </ul> <p>3. Digital communications and channel management</p><br> <ul> <li>Manage and regularly update UNFPA Libya’s website and social-media channels with relevant, timely and engaging content, in accordance with corporate guidance and approved access arrangements.</li> <li>Plan digital campaigns and content series; adapt products to platform-specific formats; and use accessible practices such as subtitles, accurate captions, descriptive text and readable graphics where appropriate.</li> <li>Monitor audience engagement and channel performance, identify trends and opportunities, and provide practical recommendations to improve reach, relevance and engagement.</li> </ul><br> <ul> <li>Maintain an up-to-date digital content calendar and coordinate inputs from programme, operations, monitoring, field and management colleagues. <ul> <li>Monitor digital conversations, misinformation and emerging issues relevant to UNFPA’s mandate and promptly alert the supervisor to potential communications or reputational risks.</li> </ul></li> </ul> <p>4. Media relations, campaigns, events and partnerships</p><br> <ul> <li>Develop and maintain constructive working relationships with national and local media, journalists, photographers, content producers and other communications partners.</li> <li>Maintain an updated media map and contact database and support targeted dissemination of press releases, statements, invitations and advocacy materials.</li> <li>Monitor relevant mainstream and online media coverage and provide concise alerts, summaries and recommendations to the Country Office.</li> <li>Support the planning and delivery of media engagements, press events, programme launches, donor visibility moments, campaigns, international days, public events and high-level visits.</li> <li>Contribute actively to joint United Nations communications initiatives, including coordination with the UN Communications Group and relevant regional or headquarters communications teams.</li> <li>Support procurement-related technical inputs and quality assurance for communications services and products, ensuring cost-effectiveness, brand compliance and timely delivery within the consultant’s delegated role.</li> </ul> <p>5. Photography, videography, graphic content and asset management</p><br> <ul> <li>Provide high-quality photography and short-form videography for UNFPA events, programme activities and field missions, and edit or retouch material for appropriate public use.</li> <li>Develop or adapt simple, professional graphics and multimedia products and coordinate with specialized designers, photographers, videographers and production companies when required.</li> <li>Support planning and logistics for photography and film assignments, including shot lists, interview preparation, consent processes, captions, metadata and safe storage.</li> <li>Establish and maintain an organized, searchable communications archive covering publications, press releases, media coverage, photographs, videos, designs, source files, consent records and final approved products.</li> <li>Ensure that the use of images and personal stories complies with UNFPA standards on informed consent, safeguarding, confidentiality, data protection and protection-sensitive communication.</li> </ul> <p>6. Monitoring, reporting and communications capacity</p><br> <ul> <li>Track implementation of the communications plan and report regularly on outputs, reach, engagement, media uptake, campaign performance, lessons learned and recommended adjustments.</li> <li>Maintain clear evidence of publication and visibility and provide communications inputs to donor reports, proposals, situation reports, annual reports, results summaries and resource-mobilization materials.</li> <li>Support programme and partner colleagues to improve the quality of stories, photographs, captions, visibility materials and communications requests through practical guidance, templates and short coaching sessions.</li> <li>Perform other relevant communications tasks requested by the supervisor and consistent with the purpose, level and duration of the consultancy.</li> </ul> <p>Expected deliverables and payment schedule</p><br> <ol> <li> <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br> <p>Working arrangements and methodology</p><br> <ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> </ul></li> </ol><br><ul> <li>The consultant is expected to combine strategic planning, regular editorial production, field engagement, event coverage, channel management, media monitoring, analytics and coordination. <ul> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>All final public products must be cleared through the agreed UNFPA approval process before publication or dissemination. The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>All core deliverables must be available in English. Public-facing products will be prepared in Arabic and/or English according to audience and channel requirements, with high-quality editing and translation.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in communications procurement or production will remain subject to UNFPA procedures and delegated authority.</li> </ul></li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li>A first-level university degree in communications, journalism, public information, media studies, digital communications, political science, international relations or another relevant field is required.</li> <li>An advanced university degree in a communications-related field is a strong asset.</li></ul><p><strong>Knowledge and Experience: </strong></p><br> <ul> <li> <ul> <li>A minimum of two years of relevant professional experience at national or international level in communications, public information, journalism, digital media, multimedia production or a related field</li> </ul> <br></li> <li>Demonstrated experience producing high-quality communications materials for different audiences and formats, including web, social media, print, campaigns and public events. <ul> <li>Proven bilingual writing, editing and storytelling experience in Arabic and English, supported by relevant samples.</li> <li>Proven experience in photography, videography and/or graphic design, supported by a portfolio or comparable evidence of previous work.</li> <li>Experience managing social-media channels, website content, digital campaigns and communications analytics.</li> <li>Good knowledge of the Libyan institutional, media, civil-society and sub-national context, including sensitivity to regional and conflict dynamics.</li> <li>Previous experience with a United Nations entity, international development or humanitarian organization, government institution or civil-society organization is an asset but is not required.</li> <li>Knowledge of and experience incontext and gender-sensitive reporting, including communicating on sexual and reproductive health, gender-based violence, gender equality, adolescents and youth, population data or humanitarian action is highly desirable.</li> </ul></li> <li> <ul> <li>Excellent writing, editing, interviewing, storytelling and message-development skills, with strong attention to detail and factual accuracy.</li> <li>Proficiency in current office applications, social-media platforms, content-management systems and digital analytics tools.</li> <li>Working ability with commonly used photography, video-editing and graphic-design software. Familiarity with tools such as Adobe Photoshop, Illustrator, InDesign, Premiere Pro, Canva or equivalent applications is an asset.</li> <li>Strong organizational and project-management skills, including the ability to handle competing priorities, respond quickly to emerging needs and meet deadlines in a fast-paced environment. Sound judgment in handling sensitive information, protection risks, consent, reputational considerations and communications involving vulnerable people.</li> <li>Strong interpersonal skills and ability to work effectively with government, media, civil society, communities, donors, UN agencies and colleagues from different technical backgrounds.</li> </ul> <br></li> </ul><br><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li> <li>Ability to draft clear, accurate and audience-appropriate public communications in both languages is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Strategic communications planning and implementation.</li> <li>Bilingual writing, editing, storytelling and public information.</li> <li>Digital communications, social media, website management and analytics.</li> <li>Media relations, campaign management and event communications.</li> <li>Photography, videography, visual storytelling and asset management.</li> <li>Protection-sensitive, gender-responsive, conflict-sensitive and ethical communication.</li> <li>Partnership building, donor visibility and inter-agency coordination.</li></ul>Application requirements<ul> <li>Updated CV or P11 demonstrating relevant communications, digital-media, editorial, photography, videography, design and stakeholder-engagement experience.</li> <li>Motivation note demonstrating understanding of the assignment and the proposed approach to delivering the consultancy scope.</li> <li>Portfolio or links to relevant work. Applicants should include representative bilingual writing samples and evidence of photography, videography, graphic design and/or digital campaign work.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li></ul><br> </div>
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>All NRC employees are expected to work in accordance with the organisation’s values. To be <strong>dedicated</strong>, <strong>innovative</strong>, <strong>inclusive</strong> and <strong>accountabl</strong>e are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction. </span></span></p><br><span><span>Background</span></span><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation providing assistance, protection, and durable solutions to displacement-affected populations worldwide, including in Libya.</span></span><br><span><span>In Libya, NRC offers capacity-building support to stakeholders and duty bearers to strengthen service delivery in line with humanitarian principles and NRC’s strategic objectives.</span></span></p><br><p><span><span>The Capacity Building Officer position responds to the growing need for structured capacity sharing within NRC’s core competencies. Based in the West Area Office (AO5), under the direct supervision of the ICLA Project Coordinator and technical guidance of the ICLA Specialist and Project Manager, the Capacity Building Technical Officer will design, coordinate, co-facilitate, implement and follow up on tailored capacity-building initiatives in line with project objectives and NRC’s standards.</span></span></p><br><span><span>Roles and responsibilities</span></span><br><p><span><span>The Capacity Building Officer is responsible for designing, coordinating, delivering, and following up on capacity-sharing initiatives with NRC partners, stakeholders, and duty bearers in the West Area of Libya.</span></span><br><span><span> Under the supervision of the Project Coordinator and guidance of the ICLA Specialist and Project Manager, the Officer ensures that tailored capacity-sharing roadmaps are developed and implemented in line with project work plans, NRC’s capacity development framework, and DIP and SIP principles.</span></span></p><br><span><span>Generic Responsibilities</span></span><br><ol><li><p><span><span>Ensure adherence to NRC policies, tools, handbooks, and guidelines related to capacity building, and participate in mandatory internal and external trainings.</span></span></p><br></li><li><p><span><span>Support the implementation of NRC’s capacity development strategy at the Area level.</span></span></p><br></li><li><p><span><span>Ensure that capacity-sharing activities target the most relevant stakeholders, based on needs assessments and agreed priorities.</span></span></p><br></li><li><p><span><span>Maintain proper filing of all capacity-building documents and records.</span></span><br><span><span> - Ensure that NRC’s capacity-building work is <strong>inclusive, conflict-sensitive, and aligned with safeguarding, SIP, and DIP standards.</strong></span></span></p><br></li><li><p><span><span>Review all capacity-building tools and content and ensure alignment with NRC standards.</span></span></p><br></li><li><p><span><span>Support internal processes for delivering capacity-building activities, including trainings, secondments, technical support, and in-kind assistance linked to duty bearers’ mandates.</span></span></p><br></li><li><p><span><span>Liaise and coordinate with relevant local authorities and stakeholders for the implementation of capacity-building activities.</span></span></p><br></li><li><p><span><span>Promote and share ideas for technical improvement in NRC’s capacity-building approaches.</span></span></p><br></li></ol><span><span>Specific responsibilities:</span></span><br><p><span><span><strong>A. Project Implementation. </strong></span></span></p><br><ol><li><p><span><span>Lead the design of tailored capacity-sharing roadmaps for partners and stakeholders, in consultation with technical teams.</span></span></p><br></li><li><p><span><span>Organise and deliver capacity-building activities, including training sessions, workshops, on-the-job coaching, secondments of experts, technical support, and provision of in-kind resources directly linked to partners’ mandates in the multiple intervention locations.</span></span></p><br></li><li><p><span><span>Ensure implementation of activities in line with agreed roadmaps, work plans, budgets, and quality standards.</span></span></p><br></li><li><p><span><span>Liaise with technical specialists to ensure that all content and methodologies are relevant, participatory, and adapted to the local context.</span></span><br><span><span> - Integrate <strong>DIP principles</strong> across all training curricula and facilitation methods, ensuring balanced participation of women, men, and vulnerable groups, and adapting materials for accessibility (e.g. language, format, disability inclusion).</span></span><br><span><span> - Mainstream <strong>gender, age, disability, and diversity considerations</strong> in all engagement with external partners, community structures, and authorities.</span></span></p><br></li></ol><p><span><span><strong>B. Monitoring and reporting.</strong></span></span></p><br><ol><li><p><span><span>Use NRC-approved tools to collect and verify means of verification for all output activities.</span></span></p><br></li><li><p><span><span>Track and report on output indicators and ensure the use of appropriate tools to measure outcomes.</span></span></p><br></li><li><p><span><span>Document progress, challenges, and lessons learned in capacity-building implementation.</span></span></p><br></li><li><p><span><span>Support the organisation of learning events and knowledge-sharing forums.</span></span><br><span><span> - Collect <strong>DIP-disaggregated data</strong> (sex, age, disability) for all training and capacity-sharing participants and report inclusion progress.</span></span><br><span><span> - Document and share success stories that highlight <strong>inclusion, participation, and equitable access</strong> to capacity-building opportunities.</span></span></p><br></li><li><p><span><span>Contribute to donor reports and internal updates with evidence-based information on capacity-building activities and outcomes.</span></span></p><br></li><li><p><span><span>Conduct quality assurance exercises as requested by management.</span></span></p><br></li></ol><p><span><span><strong>C. Safe and inclusive programming</strong>. </span></span></p><br><p><span><span> - Ensure <strong>Safe and Inclusive Programming (SIP)</strong> and <strong>Diversity, Inclusion, and Participation (DIP)</strong> are applied throughout the project cycle, under the four components:</span></span></p><br><ol><li><p><span><span>Safety, dignity, and avoiding harm</span></span></p><br></li><li><p><span><span>Meaningful access and inclusion</span></span></p><br></li><li><p><span><span>Accountability</span></span></p><br></li><li><p><span><span>Participation and empowerment</span></span><br><span><span> - Integrate <strong>inclusive facilitation techniques</strong> and promote meaningful engagement of underrepresented groups (e.g., women, youth, persons with disabilities, and minorities) in all capacity-building events.</span></span><br><span><span> - Support partners to embed <strong>DIP-sensitive indicators</strong> into their own monitoring frameworks and ensure feedback loops with participants are in place.</span></span></p><br></li></ol><p><span><span><strong>D. Other.</strong></span></span></p><br><ol><li><p><span><span>Perform any other task relevant to the position as requested by the line manager, including administrative tasks, translation of documents, or support to emergencies and other core competencies.</span></span></p><br></li><li><p><span><span>Liaise and coordinate with East based NRC Capacity Building Officer when and where needed for support, collaboration and implementation of capacity-building activities relevant to projects covering all NRC locations of intervention.</span></span></p><br></li></ol><span><span>Critical interfaces</span></span><br><ul><li><span><span><strong>Technical Specialist:</strong> Guidance, tools, and quality assurance for content and methods.</span></span></li><li><span><span><strong>Programme and Support Teams:</strong> Integration of capacity building into sectoral plans.</span></span><br><span><span> - <strong>Protection, Gender, and Inclusion Focal Points:</strong> Coordination on DIP mainstreaming and safe programming quality assurance.</span></span><br><span><span> - <strong>M&E and Accountability Units:</strong> Tracking DIP indicators, collecting disaggregated data, and ensuring community feedback integration.</span></span></li><li><span><span><strong>Partners and Stakeholders:</strong> Roadmap design, implementation, and follow-up.</span></span></li></ul><span><span>Generic professional competencies</span></span><br><ul><li><span><span>Minimum 3 years of relevant experience in capacity building, training, organisational development, or related field.</span></span></li><li><span><span>Graduated with bachelor’s degree in law, Social Sciences, International Relations, Human Rights, Education or other related fields.</span></span></li><li><p><span><span>Experience in designing and delivering training, workshops, or coaching sessions.</span></span></p><br></li><li><p><span><span>Experience from working in complex and volatile contexts.</span></span></p><br></li><li><p><span><span>Documented results related to the position’s responsibilities.</span></span></p><br></li><li><p><span><span>Fluency in Arabic and English, both written and verbal.</span></span></p><br></li><li><p><span><span>Strong computer skills.</span></span></p><br></li><li><p><span><span>Ability to prioritise responsibilities, carry out multiple tasks simultaneously, and meet deadlines.</span></span><br><span><span> - Proven experience in <strong>inclusive facilitation</strong> and application of <strong>DIP or gender mainstreaming approaches</strong>.</span></span><br><span><span> - Knowledge of <strong>Safe and Inclusive Programming (SIP)</strong>, <strong>Diversity and Inclusion</strong>, and <strong>Accountability to Affected Populations (AAP)</strong> principles.</span></span></p><br></li></ul><span><span>Context related skills, knowledge and experience</span></span><br><ul><li><span><span>Strong facilitation and communication skills, with capacity to directly influence and negotiate with a wide range of stakeholders.</span></span></li><li><span><span>Knowledge of participatory approaches and adult learning methodologies.</span></span></li><li><span><span>Ability to assess needs and develop tailored capacity-building plans.</span></span></li><li><span><span>Experience in monitoring and evaluating capacity-building initiatives.</span></span></li><li><span><span>Good understanding of the humanitarian and/or development sector in Libya. </span></span></li></ul><span><span>Behavioural competencies</span></span><br> </div>
United Nations Population Fund
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Consultancy title</strong></span> National Individual Consultant - Reproductive Health Consultant – UNFPA Libya Country Office <br> <span><strong>Duty station</strong></span> Tripoli, Libya,with field travel as required, including to eastern, southern and western Libya. <br> <span><strong>Duration</strong></span> Four months,subject to funding, operational needs and satisfactory performance. <br> <span><strong>Type of contract</strong></span> Individual Consultant - National Consultancy <br> <span><strong>Supervisor</strong></span> International Programmes Coordinator <br> <p><span><strong>Working arrangement</strong></span></p><br> Full-time equivalent level of effort, based in the UNFPA Country Office in Tripoli, Libya;21.75 per month.Field missions and event support may be required, subject to security and operational clearances. <br> <span><strong>Expected startdate</strong></span> As soon as possible following completion of theselection process <br> Background and rationale <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>UNFPA Libya is seeking a Reproductive Health (RH) Consultant to support <span>the delivery of the RH programme and ensure high-impact and sustained results of the RH humanitarian response. While working under the supervision of the International Programme Coordinator and in coordination with the Programme Team and Field Coordinators, the consultant will support the planning, implementation, monitoring, evaluation and reporting on RH programme activities.</span></p><br>Purpose and objective of the consultancy<br> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused RH Programmes.</p><br> <p>The specific objectives are to:</p><br> <ul> <li><span>Support policy dialogue and the development of strategies and programmes on Reproductive Health with key stakeholders, including the Ministry of Health.</span> <ul> <li><span>Provide technical support to the strengthening of national health systems and institutional capacities to deliver high-quality, people-centered Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> <li><span>Manage strategic partnerships with government, civil society, and development partners, and support advocacy and resource mobilization efforts for RMNCAH.</span></li> <li><span>Provide technical assistance to strengthen RH service delivery of UNFPA Implementing Partners.</span></li> <li><span>Champion the use of data and evidence for policy formulation, programme innovation, and strategic communication on key Reproductive Health (RH) issues.</span></li> </ul></li> </ul> <ol> <li>Scope of work</li> </ol> <p>Under the direct supervision of the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ul> <li><span>Technical Leadership and Capacity Strengthening</span> <ul> <li><span>Provide technical support to UNFPA Implementing Partners to strengthen Reproductive Health (RH) services in humanitarian and development programmes.</span></li> <li><span>Support the development of capacity-strengthening initiatives for RH service delivery, including the institutionalization of emergency obstetric care (EmONC) and the strengthening of midwifery services.</span></li> <li><span>Oversee the technical quality and adaptation of clinical norms, service delivery guidelines, and educational materials to enhance access to and quality of Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> </ul></li> <li><span>Policy, Advocacy and Coordination</span> <ul> <li><span>Support high-level policy dialogue and provide strategic technical advice to senior officials in government institutions, particularly the Ministry of Health, to ensure RMNCAH priorities are embedded in national health and development agendas.</span></li> <li><span>Support the formulation, review, and implementation of national laws, policies, and strategies related to maternal mortality reduction, maternal and child health and family planning, ensuring alignment with international commitments and evidence-based best practices</span></li> <li><span>Promote the health of women and young people and champion the integration of human rights and youth engagement frameworks into all national RH policies and programming.</span></li> <li><span>Represent UNFPA in inter-agency coordination platforms, including the Health and Nutrition Task Force, and ensure RH is embedded in strategic priorities, programme interventions and results frameworks.</span></li> <li><span>Provide administrative and technical assistance to strengthen partnerships, communication flow, and collaborative planning.</span></li> </ul></li> <li><span>Emergency preparedness and response</span> <ul> <li><span>Provide technical leadership to ensure the resilience of SRH services in humanitarian contexts, guaranteeing that the Minimum Initial Service Package (MISP) and EmONC are integrated into national emergency preparedness and response plans.</span></li> <li><span>Guide readiness assessments and contingency planning and ensure the availability of technical expertise for rapid deployment during humanitarian crises.</span></li> <li><span>Support quality assurance and implementation of RH programmes by UNFPA Implementing partners in coordination with the Programme Analysts Integrated Services, and Field Coordinators.</span></li> </ul></li> <li><span>Knowledge Management and Evidence Generation</span> <ul> <li><span>Support the Programme Analyst Data and Monitoring in RH data gathering and analysis and ensure evidence-based decision-making by leading knowledge management strategies that inform policy, advocacy, and programming.</span></li> <li><span>Oversee the generation and strategic dissemination of evidence, including policy briefs, research, and case studies, to highlight gaps, innovations, and best practices in RH for a high-level audience.</span></li> <li><span>Ensure that lessons learned from programmes are systematically documented and utilized to inform the scaling-up of successful interventions.</span></li> </ul></li> </ul> <p>Any other tasks as assigned by the supervisor.</p><br>Expected deliverables and payment schedule <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br>Working arrangements and methodology<br><ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in procurement or production will remain subject to UNFPA procedures and delegated authority.</li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li><span>Advanced university degree (Master's or equivalent) in Public Health, Medicine, Health Systems Management, or a related health science field.</span></li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li><span>A minimum of 2 years of progressively responsible professional experience in public health policy, planning, and management, with a specific focus on Reproductive Health or Maternal and Child Health.</span></li> <li><span>Demonstrated experience in providing high-level policy advice and technical assistance to government ministries (e.g., Ministry of Health) and other stakeholders.</span></li> <li><span>Substantive expertise and proven experience in key areas such as maternal mortality reduction, reproductive health and family planning.</span></li> <li><span>In-depth understanding of Libya's health sector, including its political, social, and institutional landscape.</span></li> <li><span>Experience in culturally sensitive programming and addressing the needs of vulnerable populations.</span></li> <li><span>Field experience addressing/integrating reproductive health and reproductive rights issues in humanitarian and development programmes is highly desirable.</span></li> <li><span>Familiarity with the Minimum Initial Service Package (MISP) for Reproductive Health in crises is a strong asset.</span></li> <li><span>Knowledge and understanding of human rights-based approaches to health, quality of care, and addressing issues such as sexual violence.</span></li> <li><span>Proficiency in Microsoft Office Suite, including Excel for data analysis and management.</span></li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships </li></ul>Application requirements <ul> <li>Updated CV or P11 demonstrating relevant experience.</li> <li>Brief motivation letter demonstrating understanding of the assignment and demonstrating the required technical knowledge and skills.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li> </ul><br><br> </div>