Jobs in Tourism Sector in Libya
25 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span>The Team Lead – Patient Experience will be responsible</span></span><span><span> for b</span></span><span><span>uilding and promoting the image of the Hospital. S/He will be responsible for extending premium hospitality and exquisite service to the patients/guests across all departments/units, while operating at the highest level of discretion and confidentiality. S/He will ensure and maintain all day-to-day activities of the Department, improve all operational processes, and monitor effectiveness for the Department.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Crafts a personalized, elevated patient/guest experience for patients/guests while always maintaining a positive and professional demeanor. </span></span></span></span></p><br>
<p><span><span><span><span><span><span>Builds patient/guest loyalty utilizing luxury standards that foster an exclusive patient relationship and commitment to service excellence. </span></span></span></span></span></span></p><br>
<p><span><span><span><span>Coordinates with the Director on patient expectations and patient category type.</span></span></span></span></p><br>
<p><span><span><span><span>Provides mentorship and guidance to his/her team towards consistently delivering an elevated patient/guest experience, aligned to the Hospital brand standards.</span></span></span></span></p><br>
<p><span><span><span><span>Handles and coordinates all aspects of a patient journey.</span></span></span></span></p><br>
<p><span><span><span><span><span><span>Leads daily operational and logistical needs and guides overall efficiency in support of the strategic initiatives of the Department. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ensures flawless technological solutions for patients/guests. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Responds to special requests from patients/guests and provides prompt follow-up as needed to ensure needs are met with full satisfaction.</span></span></span></span></span></span></p><br>
<p><span><span><span><span>Takes corrective actions in situations requiring immediate intervention, including interpretation and administration of the facility’s policies and work rules. </span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Acts as a coordinator between patient, doctor, and administration.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Explains services available and the need for the proper use of them.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Oversees non-clinical activities in Outpatient and Inpatient Departments.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Coordinates with the senior management in organizing any tours or visits.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Communicates pertinent information (verbal and/or electronic) in a timely manner to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Documents pertinent information, actions and decisions and communicates to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Supports clinical, operational and facility services throughout the entire Facility on a 24-hour basis. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Collaborates with the clinical and support staff to foster delivery of quality care.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Assists in evaluating and reassigning staff during crisis situations.</span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong Knowledge of the Healthcare industry.</span></span></span></span></p><br>
<p><span><span><span><span>Computer literacy, including the use of word processing and other software packages.</span></span></span></span></p><br>
<p><span><span><span><span>Genuine interest in working within a caring environment.</span></span></span></span></p><br>
<p><span><span><span><span>Team Player.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to communicate effectively at all levels. </span></span></span></span></p><br>
<p><span><span><span><span>High degree of self-organization.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to spot and solve problems, requiring effective decision-making skills.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to work long hours, often under pressure.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to multi-task in a fast-paced environment.</span></span></span></span></p><br>
<p><span><span><span><span>Self-driven with a strong ability to work with minimal supervision.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to think critically and analyze infomration with efficient solution generating skills.</span></span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span>Minimum 5 years of experience</span></span><span><span> in a similar role in healthcare</span></span><span><span> (required). </span></span></p><br>
<p><span><span>Previous experience in Patient Care/Customer Care and Operations in a complex organization.</span></span></p><br>
<p><span><span>2-3 years of Supervisory experience. </span></span></p><br>
<p><span><span>Minimum 1 year of experience in GCC (required).</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span>A consultant neurologist is a senior neurologist in the position to assess, diagnose and treat a wide range of neurological conditions. </span></span></span></p><br>
<p><span><span><span>A consultant neurologist will be able to treat a range of conditions including Demyelinating diseases such as multiple sclerosis. Cerebrovascular diseases including stroke.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Diagnosing complex medical problems by referring to a patient’s history, examining them, and conducting neurological tests.</span></span></span></span></p><br>
<p><span><span><span><span>Counseling patients on neurological disorders and their backgrounds.</span></span></span></span></p><br>
<p><span><span><span><span>Ordering neurological tests and interpreting the results of neuroimaging studies.</span></span></span></span></p><br>
<p><span><span><span><span>Prescribing and/or administering treatment and medication.</span></span></span></span></p><br>
<p><span><span><span><span>Monitoring the behavioral and cognitive side effects of treatment and medication.</span></span></span></span></p><br>
<p><span><span><span><span>Ordering supportive care services for patients.</span></span></span></span></p><br>
<p><span><span><span><span>Liaising with medical professionals in the community and hospitals.</span></span></span></span></p><br>
<p><span><span><span><span>Keeping up-to-date with neurological developments, treatments, and medication.</span></span></span></span></p><br>
<p><span><span><span><span>Performing specialized treatments such as sleep disorders, neuroimmunology, neuro-oncology, behavioral neurology, and neurogenetics.</span></span></span></span></p><br>
<p><span><span><span><span>Performing and interpreting lumbar punctures, electroencephalography, electromyography, and nerve conduction velocity tests.</span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span>Where you'll mainly see patients with a chronic condition, i.e. a disease that takes a long time to develop such as Parkinson's and multiple sclerosis or diagnose rare diseases</span></span></span></span></p><br>
<p><span><span><span><span>Treat acute conditions, i.e. those that come on suddenly, such as a stroke</span></span></span></span></p><br>
<p><span><span><span><span>Offer specialist expertise and guidance to other doctors and staff from a range of medical specialties</span></span></span></span></p><br>
<p><span><span><span><span>Liaise with other medical and non-medical staff in hospital settings to ensure all of the patient’s needs are met</span></span></span></span></p><br>
<p><span><span><span><span>Keep up your knowledge of the latest treatments for neurological disorders, which have increased significantly over recent years.</span></span></span></span></p><br>
<p><span><span><span><span>Explaining procedures and discussing test results or prescribed treatments with patients.</span></span></span></span></p><br>
<p><span><span><span><span>Monitoring patients' conditions and progress, and re-evaluating treatments, as necessary.</span></span></span></span></p><br>
<p><span><span><span><span>Providing health and wellness advice to patients, including diet, physical activity, hygiene, and disease prevention.</span></span></span></span></p><br>
<p><span><span><span><span>Maintaining detailed notes of appointments with patients, including comments, tests, and/or treatments prescribed, and test results.</span></span></span></span></p><br>
<p><span><span><span><span>Referring patients to other medical specialists, when necessary.</span></span></span></span></p><br>
<p><span><span><span><span>Providing support and advice to patients receiving long-term care.</span></span></span></span></p><br>
<p><span><span><span><span>Preparing official health documents or records, when necessary.</span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><p><span><span><span><span>Assures quality and safe service for patients and staff by enforcing policies, procedures, standards, rules, and legal regulations; participating in utilization reviews, and remaining available for emergency consultations.</span></span></span></span></p><br>
<p><span><span><span><span>Maintains historical records by documenting symptoms, medications, and treatment events and writing summaries.</span></span></span></span></p><br>
<p><span><span><span><span>Participate in event/corporate programs, social media marketing, and other marketing activities.</span></span></span></span></p><br>
<p><span><span><span><span>Updates job knowledge by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.</span></span></span></span></p><br>
<p><span><span><span><span>Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.</span></span></span></span></p><br>
<p><span><span><span><span>Medical director for SAC healthcare</span></span></span></span></p><br>
<p><span><span><span><span>Any other task as assigned by management on a time-to-time basis as per the organization's needs.</span></span></span></span></p><br>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Qatar Prometric / </span>QCHP License.</span></span></span></p><br>
<p><span><span><span><span>Home Country License.</span></span></span></span></p><br>
<p><span><span><span><span>Dataflow Verification Report.</span></span></span></span></p><br>
<p><span><span><span><span>Evaluation to be submitted.</span></span></span></span></p><br>
<p><span>Excellent communication skills.</span></p><br>
<p><span><span><span><span>Ability to multi-task, set priorities and manage time effectively</span></span></span></span></p><br>
<p><span><span><span><span>Excellent management, organization, and time management skill</span></span></span></span></p><br>
<p><span><span><span><span>Fluent in English and Arabic</span></span></span></span></p><br>
<p><span><span><span><span>Strong problem-solving skills</span></span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span><span>Minimum 10 Years of Experience with certificate. </span></span></span></span></p><br>
<p><span><span><span><span>Minimum 3 (GCC) experience</span></span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Build High-Performing Teams<br>Provide Direction<br>Build Process and Systems<br>Drive Cost Optimization<br>Speed of Execution<br>Diagnostic Skills L4<br>Regulatory Compliance L4<br>Good Medical Practice L4<br>Patient Care and Management L4<br>Health and Safety Practices L4<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Doctoral degree in Doctor of Medicine<br>Master's degree in Doctor of Medicine<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p>
<ul>
<li>Point of contact for residents on housekeeping-related matters.</li>
<li>Managing and coordinating day-to-day site cleaning, waste management, laundry operations, and housekeeping services using subcontracted cleaning staff.</li>
<li>Preparing schedules and procedures for all areas under the role.</li>
<li>Maintaining high cleaning standards across the site.</li>
<li>Managing tasks, issues, documentation, queries, and requests raised by the Residential Services Office in relation to housekeeping, site cleaning, and waste management.</li>
<li>Maintaining signage and roadways across the site.</li>
<li>Controlling stock and equipment inventory, including uniforms and Diversey chemicals.</li>
<li>Monitoring and controlling housekeeping department expenses.</li>
<li>Issuing monthly reports on material usage, services provided, attendance, and laundry services.</li>
<li>Exploring ways to increase business and revenue.</li>
<li>Preparing budgets and issuing SOPs.</li>
<li>Managing work orders through Odoo, including technical and general work requests related to housekeeping, site cleaning, and waste management.</li>
<li>Liaising with the FM Technical and Services team leaders.</li>
<li>Supporting the Residential Services Office during the absence of the Residential Services Manager.</li>
<li>Preparing management updates as requested.</li>
<li>Managing keys.</li>
<li>Delivering regular internal training to housekeeping staff.</li>
<li>Keeping the Facilities Manager fully updated on issue resolution.</li>
<li>Carrying out any other responsibilities assigned by management.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s Degree or Diploma in Hospitality Management</p>
<ul>
<li>Minimum 7 years of experience in Housekeeping within luxury hotels</li>
<li>Previous supervisory or managerial experience in a 5-star property</li>
<li>Strong command of the English language (all interviews will be conducted in English)</li>
</ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>T</span><span>erms of </span><span>R</span><span>eference</span><span> – </span></span><span>Specialist Contractor</span></p><br><br><p><span>Document owner</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Document author</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Current version</span></p><br><br><p><span>V1</span></p><br><br><p><span>Issue date</span></p><br><br><p><span>29/04/2026</span></p><br><br><p><span>Project reference</span></p><br><br><p><span>NFE Libya – Youth Connect Programme </span></p><br><br><p><span>File location</span></p><br><br><br><br><p><span>Consultancy role title: </span><span>Lead Master Facilitator and Lead Mentor</span></p><br><br><p><span>Location: </span><span>Libya.</span></p><br><br><p><span>Apply by: </span></p><br><br><ul><li><p><span>Call launch date: 28/06/2026</span></p><br><br></li></ul><br><ul><li><p><span>Application deadline: 13/07/2026 </span></p><br><br></li></ul><br><ol><li><p><span>Overview of the British Council</span></p><br><br></li></ol><br><p><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></p><br><br><p><span>We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence, and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle.</span></p><br><br><p><span>We work directly with individuals to help them gain the skills, confidence, and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></p><br><br><p><span>We work with governments and our partners in the education, English language, and cultural sectors, in the UK and globally. Working together we make a bigger difference, creating benefit for millions of people all over the world.</span></p><br><br><p><span>We work with people in over 200 countries and territories and are on the ground in more than 100 countries.</span></p><br><br><ol><li><p><span><span>Background</span><span> and context</span><span> about </span><span>Youth Connect Programme</span></span></p><br><br></li></ol><br><p><span>Youth Connect is a nine-month programme funded by the British Council that focuses on youth skills development and community-led change. The programme supports young people aged 18–35 to identify challenges within their local contexts, conduct research, engage with peers and stakeholders, and collaboratively define priorities and solutions. Through workshops, dialogue sessions, mentoring, and collective action, young people are equipped with leadership, decision-making, and civic engagement skills that enable them to actively contribute to their communities. At the same time, the programme works to strengthen confidence among young people that positive change is possible, while encouraging greater recognition among stakeholders of the value of meaningful youth participation in community and decision-making processes.</span></p><br><br><p><span>Youth Connect is delivered in partnership with civil society organisations and national entities to ensure strong local ownership, sustainability, and measurable impact. The programme aims to strengthen the capacity of local partners to design and deliver effective, inclusive, community-based youth programmes through training, mentorship, and continuous support. It promotes inclusive youth participation, ensuring equitable access for diverse groups, including those facing additional barriers to engagement. Through Collective Action Projects (CAPs), young people work alongside CSOs and local stakeholders to design and implement practical solutions to local challenges, while stronger youth networks and alumni engagement help sustain learning, leadership, and collaboration beyond the programme cycle. By fostering trust and stronger collaboration between youth, civil society, local authorities, and community actors, Youth Connect contributes to a more inclusive and enabling environment for civic participation and long-term community development.</span></p><br><br><ol><li><p><span><span>About the role of the </span><span>Lead Master Facilitator and Lead Mentor</span></span></p><br><br></li></ol><br><p><span>The Lead Master Facilitator and Lead Mentor will provide technical leadership, mentoring, and quality assurance across the Youth Connect programme, supporting local partner CSOs, facilitators, and mentors in delivering high-quality youth learning journeys.</span></p><br><br><p><span>The role includes supporting the design and delivery of key programme activities across the full Youth Connect cycle. The consultant will strengthen partner capacity through mentoring, coaching, regular feedback, and technical guidance, while ensuring delivery aligns with Youth Connect methodology, safeguarding, inclusion, and quality standards. The role also supports programme monitoring, reporting, national trainings, Communities of Practice (CoPs), stakeholder engagement, and stronger connections between young people and local actors.</span></p><br><br><p><span>Given the presence of youth cohorts across Libya’s East, West, and South regions, the role may require domestic travel to support delivery and partner mentoring across multiple locations.</span></p><br><br><p><span>The consultant will report to the Head of NFE Libya and work closely with the British Council NFE team, local partner CSOs, facilitators, mentors, and the wider regional Youth Connect network.</span></p><br><br><p><span>3.1 Key responsibilities: </span></p><br><br><p><span>Facilitation, Mentorship & Coaching </span></p><br><br><ul><li><p><span>Train, mentor, and provide ongoing support to the programme network of facilitators, trainers, local partners, and youth participants throughout the programme, including regular feedback and improvement plans to strengthen delivery quality.</span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitate and monitor training and mentoring sessions with local partner facilitators to provide mentorship to mentors and/or participants and to ensure consistent delivery, quality standards, and alignment with the Youth Connect methodology.</span></p><br><br></li></ul><br><ul><li><p><span>Provide expert insights and best practices to strengthen the overall programme impact throughout the learning journey.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure seamless communication between facilitators, local partners, and the British Council team.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure effective attendance and participation in national and regional partners’ meetings and CoPs, sharing Libya’s updates and best practices with UK consultants and regional Master Facilitators. </span></p><br><br></li></ul><br><ul><li><p><span>Promote inclusive leadership throughout programme delivery by mentoring facilitators, local partners, and young people, reinforcing workshop learning and key messages, and ensuring the active inclusion and participation of young women, marginalised groups, and vulnerable youth across all activities.</span></p><br><br></li></ul><br><p><span>Supporting Programme Implementation </span></p><br><br><ul><li><p><span>Review and provide feedback on training agendas, programme technical documents, and plans to align with programme objectives, learning needs, and toolkits. </span></p><br><br></li></ul><br><ul><li><p><span>Arrange regular check-ins with local partners and facilitators and attend country-level meetings to review, track progress, provide feedback and discuss upcoming plans. </span></p><br><br></li></ul><br><ul><li><p><span>Support the project team in programme implementation and monitoring and provide guidance to local partners in delivering key activities across multiple locations, including onboarding, training workshops, collective decision-making events, research, design workshops, and Look Back Move Forward sessions, through clear briefings and delivery support.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure local partners utilize available toolkits and guidelines to maintain quality standards. </span></p><br><br></li></ul><br><ul><li><p><span>Lead technical programme delivery, including national trainings for local partners, facilitators and mentors. </span></p><br><br></li></ul><br><ul><li><p><span>Review and approve proposals and CAP applications with the British Council’s Regional MENA Director for Non-Formal Education. </span></p><br><br></li></ul><br><ul><li><p><span>Conduct interviews, evaluations, and support the selection process for facilitators and local partner CSOs (if required). </span></p><br><br></li></ul><br><ul><li><p><span>Support the delivery of the Youth Thriving Measure (YTM). Coach local partners and facilitators on how to effectively brief programme participants on YTM content and expectations.</span></p><br><br></li></ul><br><ul><li><p><span>Support the British Council NFE team in the planning, management, and delivery of national events, workshops, and training sessions across programme activities, as required.</span></p><br><br></li></ul><br><ul><li><p><span>Support and advise local partner CSOs and mentors in building strong connections between the programme, young people, and key local stakeholders, including government bodies, civil society organisations, and community leaders, to strengthen the impact of young people’s CAPs through collaboration, knowledge sharing, and network support.</span></p><br><br></li></ul><br><p><span>Strengthening Partner Capacity </span></p><br><br><ul><li><p><span>Coordinate, mentor, and coach local partners to ensure consistent and effective execution of the learning journey. </span></p><br><br></li></ul><br><ul><li><p><span>Facilitate discussions including lead and deliver national Community of Practice (CoP) Libya and reflection sessions at the country level to track progress and address challenges. </span></p><br><br></li></ul><br><ul><li><p><span>Identify areas where partners/Facilitators or mentors need additional training or support and provide it. </span></p><br><br></li></ul><br><p><span>Training Material Development </span></p><br><br><ul><li><p><span>Adapt or develop training materials and toolkits, as required. </span></p><br><br></li></ul><br><ul><li><p><span>Develop necessary templates (e.g., presentations, workshop checklists, etc.). </span></p><br><br></li></ul><br><ul><li><p><span>Ensure all materials meet branding requirements and include presentations, activity plans, and facilitation guidelines. And local partner and facilitators briefed and inducted on it.</span></p><br><br></li></ul><br><p><span>Reporting, Monitoring, and Communications </span></p><br><br><ul><li><p><span>Consolidate quarterly reporting by integrating feedback from partners and facilitators, documenting programme activities, evidence, lessons learned, best practices, and emerging stories from delivery, while providing regular progress updates and key observations to the programme management team.</span></p><br><br></li></ul><br><ul><li><p><span>Attend local partner activities, where feasible, to monitor the quality of implementation and strengthen partner capacity and delivery where needed. </span></p><br><br></li></ul><br><ul><li><p><span>Contribute to quarterly donor progress reports, as required.</span></p><br><br></li></ul><br><p><span>Regional Collaboration:</span></p><br><br><ul><li><p><span>Engage in a regional Youth Connect mentors' network to facilitate the sharing of learning and strategies on how to achieve greater impact, while providing updates and lessons learned from the Libya delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Collaborate and assist with assigned regional tasks as required by the regional team.</span></p><br><br></li></ul><br><p><span>Assignment Deliverables and Estimated Consultancy Days</span></p><br><br><p><span>Deliverable</span></p><br><br><p><span>Timeline</span></p><br><br><p><span>Expected available days</span></p><br><br><p><span>Lead Master Facilitator and Lead Mentor - Youth Connect Component Delivery</span></p><br><br><p><span>July 2026 – April 2027</span></p><br><br><p><span>100 – 135 </span></p><br><br><p><span>(Varies depending on delivery location, beneficiary profile, programme phase, and the capacity of local partners.)</span></p><br><br><ul><li><p><span>Ongoing facilitation, mentoring, and technical support provided to facilitators, trainers, local partners, mentors, and youth participants throughout the full Youth Connect learning journey, including regular check-ins, weekly follow-up meetings, coaching sessions, feedback, and improvement plans to strengthen delivery quality and consistency. </span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitation, monitoring, and quality assurance of key programme activities across onboarding events, training workshops, youth research stages, mentoring sessions across all youth groups, youth presentations, Collective Decision-Making Events (CDMEs), design workshops, Look Back Move Forward (LBMF) sessions, and Collective Action Project (CAP) implementation across multiple locations. </span></p><br><br></li></ul><br><p><span>July 26 – Mar 27</span></p><br><br><p><span> Estimated (40 – 55) days </span></p><br><br><p><span>Delivery of national trainings, workshops, and technical briefings for local partners, facilitators, and mentors, including induction on programme toolkits, facilitation guidelines (Including travel days)</span></p><br><br><p><span>Jul– Nov 26</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Technical leadership provided for programme delivery through the review of training agendas, project documents, action plans, proposals, CAP applications, and programme technical documents, ensuring alignment with Youth Connect methodology, safeguarding, inclusion, and programme quality standards. </span></p><br><br><p><span>July 26 – Feb 27</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Oversight and Coordination of Key Programme Activities (including the travel days)</span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Strengthening of local partner capacity through mentoring, coaching, reflection sessions, and delivery of national Communities of Practice (CoPs), ensuring partners and facilitators are equipped to deliver effective, inclusive, and youth-centred programming. </span></p><br><br><p><span>Jul 26– Feb 27</span></p><br><br><p><span>Estimated (8 – 12) days</span></p><br><br><p><span>Reviewing and Approval of Proposals and CAP Applications with Regional Leadership</span></p><br><br><p><span>Oct – Nov 26</span></p><br><br><p><span>Estimated (9 – 13) days</span></p><br><br><p><span>Support for facilitator and local partner recruitment processes, including interviews, evaluations, selection processes, and recommendations where required. </span></p><br><br><p><span>As needed (July– Feb 26)</span></p><br><br><p><span>Estimated 3 days</span></p><br><br><p><span>Development, adaptation, and review of training materials, presentations, workshop checklists, templates, facilitation guides, and toolkits, ensuring all resources meet British Council branding and quality standards and are effectively communicated to delivery partners. </span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Monitoring visits and attendance at local partner activities to assess implementation quality, provide delivery support, strengthen partner performance, and capture evidence, lessons learned, and best practices from programme delivery. </span></p><br><br><p><span>July 26- Feb 27</span></p><br><br><p><span>Estimated 6 days</span></p><br><br><p><span>Monitoring, Reporting and Documentation</span></p><br><br><p><span>Quarterly (Sep 26, Dec 26, Mar/April 27)</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Active participation in regional Youth Connect mentor networks, national and regional partner meetings, and assigned regional tasks, contributing learning, best practices, and programme updates from Libya to strengthen wider regional delivery.</span></p><br><br><br><p><span>Estimated 5 days</span></p><br><br><ol><li><p><span>Fee & expenses</span></p><br><br></li></ol><br><p><span>Please provide Price quotation in (Annex3) Pricing Approach </span></p><br><br><p><span>4.1 Important Note:</span><span> The British Council has an internal daily rate limit. If the selected bidder/consultant proposes a rate exceeding this limit, they will be required to adjust it to align with our internal ceiling rate. Failure to do so will result in disqualification, and we will proceed with the next highest-ranked applicant/consultant.</span></p><br><br><br><p><span>The quotation must remain open for acceptance by the British Council for a minimum of sixty days from the date that it is issued to the British Council in response to the requirement. </span></p><br><br><br><p><span>This role is a daily-rate consultancy contract. Travel expenses will be covered separately. </span></p><br><br><br><p><span>4.2 Working conditions & consultancy details:</span></p><br><br><ul><li><p><span>The consultant(s) will work from Libya, with intermittent travel to programme locations. </span></p><br><br></li></ul><br><ul><li><p><span>Flexibility to work occasional evenings and weekends to meet programme-related requirements. </span></p><br><br></li></ul><br><ul><li><p><span>Assignment Period:</span><span>between July 2026 and July 2027, with the number of days per month varying based on delivery phase requirements.</span></p><br><br></li></ul><br><ol><li><p><span><span>Qualifications and </span><span>experience </span><span>required.</span></span></p><br><br></li></ol><br><p><span>5.1 Essential Qualifications and Experience:</span></p><br><br><ul><li><p><span>Minimum of 5 years’ experience designing and delivering training, facilitation, and capacity-building programmes for civil society organisations (CSOs), youth engagement, and community development initiatives across Libya.</span></p><br><br></li></ul><br><ul><li><p><span>Training of Trainers (ToT) certification or diploma from an accredited institution, with a minimum of 5 years of strong practical experience in facilitation, mentoring, coaching, and supporting trainers, facilitators, and local partners. </span></p><br><br></li></ul><br><ul><li><p><span>Strong understanding of civil society organisations and the wider operating context in Libya, with proven experience working across the East, West, and South regions, including local context analysis, stakeholder engagement, regional differences, access challenges, and adaptive programme delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Proven experience in leading participatory training, mentoring, and facilitation within Youth Connect or similar youth development programmes, including work with vulnerable and marginalised groups.</span></p><br><br></li></ul><br><ul><li><p><span>Experience designing facilitator guides, training materials, and programme adaptation tools to support consistent delivery across multiple locations.</span></p><br><br></li></ul><br><ul><li><p><span>Experience in monitoring, evaluation, learning (MEL), reporting, and programme quality assurance, with the ability to support evidence-based delivery and learning.</span></p><br><br></li></ul><br><ul><li><p><span>Strong experience and practical expertise in inclusion and supporting the meaningful participation of women, marginalised youth, and vulnerable groups. </span></p><br><br></li></ul><br><ul><li><p><span>Strong knowledge of conflict-sensitive programming, youth-centred approaches, and participatory community development methodologies.</span></p><br><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Org. Setting and Reporting<br>UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5.8 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA's services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. Camp and Community Services Officer reports to Chief Area Office (CAO) A20. Camp and Community Services Officer Supervise a team of General Service or equivalent Area Staff.<br> Responsibilities<br>Under the supervision of CAO, represents the Agency at the camp level and the surrounding community area, as required; liaises with government authorities at the local level, including municipalities, local Internal Security Forces, local Army forces, as applicable, local refugee community representatives and humanitarian organizations and NGOs during briefings and meetings to ensure effective control and continuity of services including those related to solid waste collection in the camp and the surrounding community area as well as other issues of interest to the Agency; supports approved delegation visits to the camp and the surrounding community area, including when requested by the Director of Communications or the field director, organizing and briefing donors, journalists and other stakeholders and may randomly act as interpreter in such visits if required; Supports all programmes; organizes and participates in meetings with Area Programme Officers in the assigned camp and the surrounding community area on a regular basis to discuss problems and challenges and suggest plans and possible courses of action; coordinates with key staff, including but not limited to Area Programme Officers, Heads of installations in the camp and the surrounding community area and Social Workers, as well as local community representatives and NGOs to discuss issues of mutual concern, address problems and report to CAO accordingly; intervenes to find solutions for disputes among refugees including those related to solid waste collection issues; assists in and advises on the integration of programmes and support service activities; where necessary, takes corrective measures within his/her authority as outlined by her/his supervisor; may be authorized to participate in or lead committees in the community; Acts as Security and Safety focal point for the assigned camp and surrounding community area and identifies, analyses and timely reports to CAO and Field Security and Risk Management (FSRM) staff on risks and security incidents and issues affecting UNRWA personnel and installations; ensures that the Camp and Community Services Office has an evacuation plan and has basic safety equipment in place; consults with community leaders and other identified relevant actors and/or parties about appropriate community response(s) to security incidents involving Agency personnel, assets and/or installations, including reporting such incidents to the police on behalf of UNRWA where required and ensuring measures to prevent security incidents from re-occurring; Monitors the camp's environment and the surrounding community area and identifies and timely reports to CAO on neutrality violations and protection issues affecting Palestine refugees; follows up to ensure such issues are adequately addressed by Programmes and/or other relevant Departments; in consultation with the CAO, supports and works with Protection and Neutrality (P&N) teams in gathering information, reporting protection and neutrality incidents in a timely manner, setting up meetings with beneficiaries, building relationships between the P&N teams and the community regarding protection and neutrality issues, and implementing and mainstreaming the Agency’s responses regarding protection and neutrality issues, as they arise in the assigned camp/community; Plans, directs and manages the activities of the Camp and Community Services Office and provides direct supervision to sanitation laborers and foremen at the camp level as well as guards as requested by Area Programme Officers and CAOs; ensures the implementation of Agency and Field Administrative issuances; establishes and implements monitoring and reporting mechanisms to systematically assess progress and quality of services and the achievement of results including guard force, social services; closely monitors attendance of school attendants who work inside the assigned camp and the surrounding community area and follows up on their work during school vacations; as a member of the Area Management Team, contributes to planning, operating and controlling administrative, finance, supply, distribution, transport, personnel, and building maintenance at the Area level; Responsible for effective communication within the assigned camp and surrounding community area; works with UNRWA programmes and communications department to disseminate information about relevant UNRWA programming and initiatives to residents and beneficiaries with a view to developing and executing appropriate public information interventions to increase/promote awareness, image and visibility of the Agency across the camp and surrounding community area; maintains Agency records, follows up and reports on petitions, claims and applications with beneficiaries, area office and other entities in the assigned camp and surrounding community area; maintains and updates lists of recipients of UNRWA services in the assigned camp and surrounding community; as applicable, provides eligibility and registration services to refugees living inside camp and surrounding community including collecting documents and issuing of registration cards and processes hospitalization transactions submitted by refugees; Act as Emergency Preparedness and Response focal point for the assigned camp and surrounding community area, and under the direction and supervision of CAO, manages the Agency’s emergency preparedness and response activities within the assigned camp and surrounding community area; contributes to various written outputs such as plans, concept of operations, standard operating procedures and situation reports; Performs other duties as may be assigned by the supervisor(s).<br> Competencies<br>UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Relating and Networking Leading and Supervising Persuading and Influencing Deciding and Initiating Action Adapting and Responding to Change Strong management and facilitation skills; Proven ability to develop and lead teams, build consensus and facilitate Change and solutions among both UNRWA and community stakeholders; Strong communication, coordination and negotiation skills; Ability to develop and maintain effective relationships and partnerships with Proven skills in applying participatory and client-focused approach; Effective planning and decision-making skills; Strong problem-solving and crisis management skills; Ability to effectively advocate and represent the interests of UNRWA with relevant stakeholders<br> Education<br>A university degree in business administration, law, development, human science or any related field.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>At least five years' experience in humanitarian, community or social development, preferably with UN agencies or international NGOs, is required. Proven understanding of humanitarian and political, challenges facing Palestine refugees in the field of operations, is required. Applicants are required to mention if they have close relative(s) in UNRWA (mother, father, daughter, son, sister brother), please provide full name(s) and relationship. If applicable, please provide further details below. Applicants are required to mention if they are a Palestine refugee. If yes, please provide you Registration Card Number Indicate your current involvement in any outside activities, as it is required. Including but not limited to employment, independent contractor/freelance consultant, board member (corporate, academic, etc), expert group, lobby, public speaking/writing (article, book, blog, social media etc), teaching, conferences, training, press statement, voluntary work, political activity, fundraising/donation for non-UNRWA entity, running for public office, role in political party or orgs, owning business, work for gov./NGO/private company/charity, UNRWA partner/vendor, full/part-time, paid or not. A “yes” answer doesn’t necessarily lead to exclusion from future work at UNRWA, yet misrepresentation in providing accurate/complete info can lead to disqualification/termination of appointment, if hired. Candidates are required to make a declaration as to whether they have any current or past affiliations with non-governmental organisations, academic institutions, political organisations, military, or have/are engaged in activities or have made any public statements, that could be seen to impact their neutrality, objectivity or independence in the performance of their duties for the UN / UNRWA. Any declaration will not necessarily disqualify candidates from consideration for this post.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.<br> Special Notice<br>Type of Contract: Fixed Term Appointment Contract Type: Fixed Term Appointment for 1 year; including 1 year probation period, with the possibility of further extension, subject to the availability of funds, satisfactory performance, and continuing need. Grade and Salary: Grade 15 the monthly salary will start from USD 1,714.12 (Monthly Salary USD1,542.5 + Supplementary Allowance USD 167 + Special Occupational Allowance 0.30% of basic salary) Other benefits: Other benefits include monthly Provident Fund contribution (15.4% of basic salary paid by the Agency), compulsory medical insurance, 30 days of annual leave, and dependency allowance (if applicable). Additional benefits: 2 days of sick leave for each completed month of service; 14 weeks of Maternity Leave; 2 weeks paternity leave. The incumbent may be required to travel in the Agency's area of operations. This vacancy notice is open only to Internal candidates. Only candidates residing in Lebanon, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. UNRWA is committed to achieving gender balance in its workforce. Female candidates are strongly encouraged to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Lebanon, and without a valid work permit, the appointment may be rescinded. Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post in the future should suitable vacancies become available, Only applications that have been fully completed in UNRWA's online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate. For UNRWA internal staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under "Category" RLG, scroll down to see all categories, then select their local grade. Please find below the link to a video that guides applicants on how to apply to Job Openings that approach you for guidance: https://drive.google.com/file/d/1MH-YA6Y8kxA1fgao5qyTV8VwNajgx4u/view Equivalency: Equivalency may apply for this post. NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. Desirable qualification: Solid knowledge of camp conditions and refugee issues; Sound commitment to UNRWA’s Ethics and Values. Resident of the camp or neighboring area. Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered. Additional information: N/A The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending. UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations. The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. We are pleased to announce that applications for internship/volunteer assignments are now open. We invite all interested individuals to submit their applications through the following link: https://docs.google.com/forms/d/e/1FAIpQLSeXdiVz61BAUCSXAnx9Bn0y0erblqKBt7xia_YM3M167nIBGw/viewform?usp=sf_link. For more details on UNRWA, please visit: https://www.unrwa.org/<br> United Nations Considerations<br>Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>