Sketch Software Jobs in Libya
29 Jobs Found
<p> Partnership opportunity | Business Development & Marketing Partner (B2B) – Libya </p><p>We are a company specialized in developing systems and software applications, and we are looking for a business development & marketing partner with a strong network of contacts in Tripoli or Benghazi to collaborate with us on a commission basis and contribute to sales development and building partnerships with customers within the Libyan market.</p><p> </p><p>We provide technical solutions that help companies and institutions develop their business and improve efficiency through professional software systems.</p><p> </p><p> Responsibilities</p><p> </p><p>• Attract leads and build new business relationships.</p><p> </p><p>• Identify sales opportunities and engage with companies and institutions that need technical solutions.</p><p> </p><p>• Understand our software solutions and be able to clearly explain their features and value to clients.</p><p> </p><p>• Present introductory proposals, discuss client needs, and propose suitable solutions.</p><p> </p><p>• Represent the company to clients in a professional manner.</p><p> </p><p>• Implement appropriate marketing methods to reach target clients.</p><p> </p><p>• Manage sales opportunities and negotiate until contracts are finalized.</p><p> </p><p>• Follow up with clients and build long-term business relationships.</p><p> </p><p>Advantages</p><p> </p><p>Generous commission starting from 15% up to 20% on every deal closed successfully, with commission paid upon receipt of the client’s payment.</p><p> </p><p>Professional ready-to-implement software solutions.</p><p> </p><p>Provide a complete explanation of the solutions and products, and all information necessary to understand them and how to present them to clients.</p><p> </p><p>Full support during the solution introduction, negotiation, and contract finalization stages.</p><p> </p><p>Complete flexibility in work without being bound to a specific location or working hours.</p><p> </p><p>Requirements</p><p> </p><p>✔️ Practical experience in marketing, sales, or business development (B2B).</p><p> </p><p>✔️ Experience or good knowledge in the software and tech solutions field, and ability to understand and explain products to clients.</p><p> </p><p>✔️ Possess a strong network of relationships within the Libyan market.</p><p> </p><p>✔️ Excellent communication, negotiation, and persuasion skills.</p><p> </p><p>✔️ Ability to attract clients and build successful business relationships.</p><p> </p><p>✔️ Ability to engage with decision-makers in companies and institutions.</p><p> </p><p>✔️ Commitment to follow-up and professionally manage sales opportunities.</p><p> </p><p> </p><p>Preference is given to a brief summary of previous experience, current work nature, and key sectors or clients they have experience dealing with when contacting.</p>
<p><strong>Join Our Visionary Team as a MAP Engineer in Benghazi, Libya!</strong></p><p>Are you a seasoned engineering professional with a passion for precise mapping and cutting-edge technology? We are seeking highly skilled and motivated MAP Engineers to lead critical projects on-site in Benghazi. This is an unparalleled opportunity for individuals with a strong background in Computer Engineering, Computer Science, and Information Technology to make a significant impact within the Engineering - Construction/Civil/Architecture sector.</p><ul><li><p><strong>Overview:</strong> As a Senior Management MAP Engineer, you will be at the forefront of developing, implementing, and managing sophisticated mapping solutions for large-scale construction and civil engineering projects. Your expertise will be instrumental in guiding project execution from conceptualization to completion, ensuring the highest standards of accuracy and efficiency.</p></li><li><p><strong>Responsibilities:</strong></p><ul><li><p>Lead and manage all aspects of mapping and geospatial data integration for complex engineering projects.</p></li><li><p>Utilize advanced software and methodologies to create, analyze, and interpret spatial data.</p></li><li><p>Collaborate cross-functionally with project managers, civil engineers, and construction teams to integrate mapping solutions seamlessly.</p></li><li><p>Ensure the quality, accuracy, and integrity of all mapping data and deliverables.</p></li><li><p>Develop and implement innovative strategies for data collection, processing, and visualization.</p></li><li><p>Mentor and guide junior engineers and technical staff, fostering a culture of excellence and continuous improvement.</p></li><li><p>Oversee the maintenance and calibration of mapping equipment and technologies.</p></li><li><p>Contribute to strategic planning and decision-making processes as a key member of senior management.</p></li></ul></li><li><p><strong>Skills/Technologies:</strong> You will leverage your deep understanding of <strong>Computer Engineering</strong>, <strong>Computer Science</strong>, and <strong>Information Technology (IT)</strong>, alongside specialized expertise in <strong>Geographic Information Systems (GIS)</strong>, <strong>Mapping software (e.g., ArcGIS, AutoCAD)</strong>, <strong>Spatial Data Management</strong>, and <strong>Data Analysis</strong>. Proficiency in <strong>Civil Engineering Principles</strong> and <strong>Project Management</strong> will be crucial for success.</p></li><li><p><strong>Growth Opportunities:</strong> This senior management role offers significant avenues for professional development and career advancement. You will be empowered to drive technological innovation, lead high-impact projects, and shape the future of mapping within our organization, with continuous learning and leadership training opportunities.</p></li><li><p><strong>Team/Culture:</strong> We foster a collaborative, results-driven, and supportive environment where innovation is celebrated. You will be part of a dynamic team of experts dedicated to achieving engineering excellence. We value strong <strong>leadership</strong>, effective <strong>communication</strong>, and exceptional <strong>problem-solving</strong> skills.</p></li><li><p><strong>Impact:</strong> Your work will directly influence the successful execution of vital infrastructure and development projects in Benghazi, Libya. You will play a pivotal role in ensuring the accuracy and efficiency that underpins the safety and sustainability of our constructions, leaving a lasting legacy in the region.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Unleash Your Expertise:</strong> We are looking for highly experienced professionals ready to take on significant leadership responsibilities.</p></li><li><p><strong>Required Skills & Technologies:</strong></p><ul><li><p>Demonstrable expertise in <strong>Computer Engineering</strong>, <strong>Computer Science</strong>, and <strong>Information Technology (IT)</strong> fundamentals.</p></li><li><p>Proven proficiency in <strong>Geographic Information Systems (GIS)</strong> and advanced <strong>Mapping</strong> techniques.</p></li><li><p>Strong command of industry-standard software such as <strong>AutoCAD</strong> and <strong>ArcGIS</strong>.</p></li><li><p>Solid understanding of <strong>Civil Engineering Principles</strong> and their application in mapping.</p></li><li><p>Exceptional skills in <strong>Project Management</strong>, <strong>Data Analysis</strong>, and <strong>Spatial Data Management</strong>.</p></li><li><p>Outstanding <strong>Leadership</strong>, <strong>Strategic Planning</strong>, <strong>Problem Solving</strong>, and <strong>Communication</strong> abilities.</p></li></ul></li><li><p><strong>Experience & Career Level:</strong></p><ul><li><p>A minimum of <strong>4 to 20 years of progressive experience</strong> in mapping, GIS, or related engineering fields.</p></li><li><p>This is a <strong>Senior Management</strong> level position, requiring a proven track record of leading teams and managing complex projects effectively.</p></li></ul></li><li><p><strong>Location & Commitment:</strong></p><ul><li><p>Ability to work <strong>on-site</strong> in Benghazi, Libya, demonstrating a strong commitment to project success in the region.</p></li></ul></li></ul><p></p>
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<br><p><strong>About this opportunity:<br></strong></p><br><br><p>We are seeking a Domain Sales Manager to drive Ericsson's Cloud Software and Services domain sales in the EMEA market area. This role involves supporting the KAM organization in growing the business for Ericsson's portfolio with existing and potential new customers, supporting with case preparation, account planning, and customer engagement. Your responsibilities will include taking the lead role for strategic opportunities in the Cloud Software and Services domain, managing presales engagements, and creating and maintaining a sales funnel for the EMEA region.<br></p><br><br><p><strong>What you will do:<br></strong></p><br><br><p>• Influence customer vision and strategy, drive Ericsson's involvement in creating customer visions, strategies, and requirements<br>• Deliver customer value and provide insight on how new trends will impact customer business<br>• Identify business opportunities and customer business needs through consultative engagements<br>• Consistently meet or exceed defined sales targets. <br>• Support driving opportunities to deals and conduct in-depth, business-focused discussions with customers</p><br><br><p><strong><br>The skills you bring:<br></strong></p><br><br><p>• University degree in Business or Engineering.<br>• Minimum 5-7 years of sales/pre-sales experience<br>• Multi-domain competence in Core Networks, Cloud, Network Management &Automation, BSS/OSS, Monetization, Core Commerce, Orchestration Deep understanding of TMForum Open Digital Architecture. <br>• Demonstrated business and sales competence<br>• Strong understanding of business processes, including tender and sales<br>• Excellent consulting skills with a proven track record as a customer-focused Senior Consultant<br>• Thorough knowledge of the telecom industry and its economic, commercial, and political implications<br>• Ability to effectively translate customer requirements into actionable solutions for Ericsson<br>• Superior communication and presentation skills at the senior level<br>• Experience in driving up-sales opportunities and developing expansion plans for the installed base<br>• Leadership and guidance for the Presales team<br>• Proven track record in driving team engagements in challenging and time-sensitive environments<br>• Responsible for preparing and submitting CSS offers to win business opportunities and playing a CSR role in key opportunities<br>• Foundational knowledge in financial analysis<br>• Familiarity with tools such as Ericsson Sales Force and Ericsson Premium Proposal<br>• Consultative approach to identify customer requirements and lead to Ericsson propositions</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Libya (LY) || Tripoli</p><br><br><p><strong>Req ID:</strong> 792021 </p><br><br><br><br><br> </div>
<p>Outstanding Career Opportunity in the Industrial Sector!</p><p>Are you looking for an ambitious work environment that allows you to utilize your engineering and managerial skills? Join our team at "Al-Madina Misrata for Paints, Pastes and Construction Chemicals", a pioneer in delivering advanced industrial solutions. We are looking for exceptional talents to join our journey of growth and help achieve our organizational goals. </p><p></p><p><strong>Job Title</strong>: Planning and Procurement Specialist </p><p><strong>Location:</strong> Misrata, Libya</p><p><strong>Department</strong>: Planning and Commercial </p><p></p><p></p><p><strong> Job Responsibilities:</strong></p><ul><li><p>Review daily production plan and identify material requirements.</p></li><li><p>Generating and monitoring RM and packaging material plan. </p></li><li><p>Coordinate with relevant departments to ensure materials are available according to production requirements.</p></li><li><p>Creating and Following-up open purchase orders.</p></li><li><p>Maintain continuous communication with suppliers to ensure timely material availability. </p></li><li><p>Invoice & Documentation Follow-up. </p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor of Engineering.</p></li><li><p>Major in Industrial Engineering.</p></li><li><p> 1 to 3 years of professional experience in planning or procurement.</p></li><li><p>Proficiency in both Arabic and English languages. </p></li><li><p>Excellent skills in database software, spreadsheet management, and strategic data analysis.</p></li></ul><p></p>
<ul><li><p>Prepare and execute internal audit plans and programs based on risk assessment and strategic priorities.</p></li><li><p>Review financial, administrative, and operational processes to ensure compliance with company policies and procedures.</p></li><li><p>Inspect financial documents, records, and accounting entries for accuracy and completeness.</p></li><li><p>Audit documentation cycles, inventory, procurement, sales, expenses, and related operations.</p></li><li><p>Evaluate the effectiveness of internal control systems and identify control weaknesses and potential risks.</p></li><li><p>Ensure adherence to authorized delegation of authority and proper segregation of duties.</p></li><li><p>Perform periodic physical inventory counts and audit checks as required.</p></li><li><p>Draft comprehensive internal audit reports with findings and recommendations for executive management.</p></li><li><p>Follow up on the implementation of agreed-upon corrective actions and recommendations.</p></li><li><p>Contribute to minimizing financial and administrative risks, errors, and non-compliance.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Accounting or a related field.</p></li><li><p>3–5 years of relevant experience in internal auditing and accounting, preferably in a manufacturing context.</p></li><li><p>Strong knowledge of internal audit standards, internal control frameworks, and risk management principles.</p></li><li><p>High analytical skills with the ability to detect errors, discrepancies, and operational risks.</p></li><li><p>Proficiency in Microsoft Excel, accounting software, and ERP systems (experience with Odoo is preferred).</p></li><li><p>Excellent report-writing, documentation, and communication skills.</p></li><li><p>Specialized experience in auditing inventory, warehouses, costing, and procurement.</p></li><li><p>Professional certifications such as CIA, CPA, ACCA, or equivalent are considered a strong plus.</p></li></ul><p></p>
<p>The DDE provides digital drilling product support to end users to achieve the defined deliverables and performance as per the scope of work of each specific project. The DDE provides technical and drilling expertise on how to maximize value of the digital tools to the customer. In addition, DDE will capture software enhancements ideas and communicate to the digital organization. DDE will be first point of contact for customers who will guide them through Digital Drilling change management process. This position establishes trusted advisor relationship with customer and understands their technical challenges. DDE with in-depth knowledge ensure the quality of service delivery on assigned projects. Advise Sales & Commercial on technical requirements and bid clarifications responses. Perform the project technical analysis and potential value of Digital solutions based on past wells analysis and project scope of work. Participates in technical discussions for customer workflow optimization and requirements. Participate in Market Segmentation exercise, perform technology gap analysis and help build the GeoUnit strategy. Capture leads and opportunities for application of differentiated technology packages. Initiates engineering corrective action to ensure a process of continuous improvement. Promote cross-Domain / cross-BL solutions. Report on competition technology application in the GeoUnit. Leads DrillPlan and DrillOps deployment in GU, Coordinate with internal and external stakeholders to ensure timely delivery for digital drilling projects. Hold performance reviews with customers. </p><p><strong>Desired Candidate Profile</strong></p><p>BSC degree with +5 Years Experience.</p>
<p>We are seeking an experienced Accounting Manager to oversee and manage all accounting and financial activities of the company. The successful candidate will be responsible for managing the company’s bank accounts, financial records, accounting operations, cash flow, payments, collections, and financial reporting.</p><p>The Accounting Manager will ensure accurate and timely accounting records, maintain strong financial controls, coordinate with banks and external auditors, and ensure that all financial transactions are properly documented and compliant with applicable regulations.</p><p>The role will also involve supervising the accounting team, monitoring budgets and cash flow, preparing financial reports for management, and providing financial information and recommendations to support business decisions.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or a related field.</p></li><li><p>Proven experience in accounting or financial management, preferably in a managerial role.</p></li><li><p>Strong experience managing company bank accounts and banking transactions.</p></li><li><p>Excellent knowledge of general accounting principles and financial reporting.</p></li><li><p>Experience with accounts payable, accounts receivable, payroll, cash flow, and bank reconciliations.</p></li><li><p>Ability to prepare and analyze financial statements and management reports.</p></li><li><p>Strong knowledge of budgeting, financial controls, and cash management.</p></li><li><p>Experience dealing with banks, auditors, suppliers, and other financial institutions.</p></li><li><p>Ability to supervise and manage accounting staff.</p></li><li><p>Strong attention to detail, accuracy, confidentiality, and integrity.</p></li><li><p>Good knowledge of Microsoft Excel and accounting/ERP software.</p></li><li><p>Ability to organize and maintain complete and accurate financial records.</p></li><li><p>Knowledge of applicable tax and financial regulations in Libya is preferred.</p></li><li><p>Strong communication and organizational skills.</p></li><li><p>Ability to take full responsibility for the company’s accounting and financial operations.</p></li></ul><p></p>
<p>Comprehensive theoretical and practical knowledge in Corrosion Prediction and Material Selection Studies related to Oil and Gas Industry and to have a vast knowledge on mechanisms of corrosion in Sweet, Sour, and atmospheric corrosion, water treatment, corrosion.</p><p>Experience in monitoring, failure analysis, corrosion surveys/audits. Corrosion related inspections and technical recommendation for corrective actions.</p><p>Extensive knowledge on Corrosion Mitigation by Chemical Inhibition, Cathodic Protection, Protective painting/coating and Corrosion Monitoring techniques.</p><p>To be well conversant with International Material Standards. Experience with the use of international standards and codes of practises, such as API, ASME, ASTM, BS, ANSI, etc.</p><p>Good knowledge in specification development, practical field support and corrosion research.</p><p>Comprehensive experience and knowledge in the use of corrosion prediction software.</p><p>Have extensive knowledge in Cathodic Protection Design onshore facilities.</p><p>Possess theoretical and practical knowledge in Metallurgical processing and Welding Engineering.</p><p>To create innovating ideas, technical writing and presentation.</p><p>Prepare scope of work, for new requirement in CP system design, which will be forwarded to vendors and contractors.</p><p>Review contractors and vendors scopes.</p><p>Review and make recommendation, in relation to pipeline intelligent pigging.</p><p>Interpretation & application of Engineering schematics & diagrams related to C.P system.</p><p>Maintain effective performance measures for all CP systems.</p><p>Prepare and review surface preparation, painting and coating procedures to be followed at site and at vendor's workshop.</p><p>Follow and enforce the QHSE policy from Company.</p><p><strong>Desired Candidate Profile</strong></p>Skills : Corrosion Engineering <br> Experience : 10 + Years <br> Education : Bachelors/3-5 yr Degree <br> Employment Type : Rotational Contractor <br> Location : Tripoli, Tripoli District, Libya
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About the Hiring Company:<p>Space Technology Solutions (STS) is a technology solutions provider based in Tripoli, Libya, focused on supporting the Libyan market with modern IT products, services, and infrastructure solutions. The company provides services such as digital archiving and works with clients across different sectors, including public and private organizations.</p><br>Your Mission as an Account Manager &amp; Pre-Sales:<p>Your mission is to maintain strong communication with the company’s vendors, partners, and customers while identifying and following new business opportunities.</p><br><p>You will stay updated on the company’s technology products and solutions, understand customer requirements, and recommend suitable IT solutions that support the sales process.</p><br><p>The role requires a combination of relationship management, opportunity follow-up, technical knowledge, and strong communication.</p><br>You Will Be Handling These Duties and Responsibilities as an Account Manager &amp; Pre-Sales:<ul><li><p>Maintain regular communication with assigned vendors, partners, and customer accounts.</p><br></li><li><p>Build and maintain professional relationships with vendor account managers and technical representatives.</p><br></li><li><p>Stay updated on vendor products, solutions, promotions, partner programs, and important technical developments.</p><br></li><li><p>Monitor customer requirements, tenders, requests for quotations, and potential projects.</p><br></li><li><p>Identify and follow new business opportunities related to the company’s portfolio.</p><br></li><li><p>Understand customer requirements and recommend suitable products and solutions.</p><br></li><li><p>Provide technical pre-sales support, including product selection, solution comparison, technical presentations, and proposal preparation.</p><br></li><li><p>Coordinate with vendors and internal technical teams when additional technical support is required.</p><br></li><li><p>Maintain accurate records of opportunities, communications, pending actions, and next steps.</p><br></li><li><p>Ensure that opportunities and partner requests are followed up consistently and within the required deadlines.</p><br></li></ul>Qualifications and Skills That Will Allow You to Thrive as an Account Manager &amp; Pre-Sales:<ul><li><p>Minimum of <strong>two years</strong> of relevant experience in account management, technical sales, pre-sales, system integration, or vendor management.</p><br></li><li><p>Good technical knowledge of IT infrastructure, networking, systems, security, backup, virtualization, hardware, and software solutions.</p><br></li><li><p>Familiarity with several technology brands, such as HP, Cisco Technologies and more.</p><br></li><li><p>Ability to understand customer requirements and recommend suitable products and solutions.</p><br></li><li><p>Strong communication, relationship-management, presentation, and follow-up skills.</p><br></li><li><p>Ability to manage several vendors, accounts, and opportunities at the same time.</p><br></li><li><p>Good organizational skills and attention to details.</p><br></li><li><p>Professional working proficiency in English.</p><br></li><li><p>Relevant vendor, technical, sales, or pre-sales certifications are an advantage.</p><br></li></ul>Additional Information<ul><li><p><strong>Working Days &amp; Hours: </strong>Saturday to Thursday (9:00 AM – 4:00 PM)</p><br></li><li><p><strong>Location: </strong>11 JuneTripoli, Libya.</p><br></li><li><p><strong>Benefits:</strong> Paid annual leave and overtime compensation. Sales incentives are open for discussion with highly qualified candidates.</p><br></li></ul> </div>
<p>He/She will perform the substantive duties and responsibilities outlined below, in close collaboration with JTV, service providers and other stakeholders. The consultant is expected to adopt a participative and inclusive approach that will be reflected in reporting.</p><p>1. Compound Management & Administrative Support</p><p>Facility & Villa Maintenance: Provide direct support to the Admin Associate in managing the Our client compound. Coordinate, track and monitor daily maintenance and repair requests for residential villas and office spaces, ensuring timely follow-ups with maintenance vendors and housekeeping teams.</p><p>Resident & Accommodation Services: Assist in managing short-stay records and hotel room reservations. Support the administration of our client Booking Hub, ensuring accurate check-in/check-out documentation and smooth resident communications.</p><p>Asset & Inventory Management: Maintain comprehensive oversight of our client physical assets. Assist with physical inventory verification and accurate data entry on SharePoint.</p><p>Preventive Maintenance & Inspections: Coordinate routine preventive maintenance and regular inspections of physical assets, and monitor the quality of essential services such as power supply, water systems and general repairs.</p><p>2. Light ICT and Technical Support</p><p>Basic Desktop & Helpdesk Support: Provide daily first-level technical support and basic troubleshooting to CO staff and our client users. Escalate complex hardware, software or local area network (LAN) issues to the ICT Associate.</p><p>Basic System Checks (IPTV/CCTV/Internet): Assist in monitoring the functionality of CCTV cameras and IPTV services across the compound. Report connectivity outages, clarity issues or damages, and coordinate timely cleaning or replacements with external vendors under the guidance of the ICT Associate.</p><p>3. Compliance and Reporting</p><p>Ensure adherence to our client operational, safety and security procedures within the compound. Report any incidents, damages or irregularities in a timely manner. Maintain proper records of requests, interventions and follow-ups. Oversee external contractors and service providers to ensure works are completed to the required standard.</p><p>4. Other Duties</p><p>Perform other duties within the functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.</p><p>Institutional Arrangements</p><p>Under the guidance of the our client Premise Manager, and direct supervision of our client Admin. Associate, the Admin and Facilities Support will provide reliable and safe facilities management services ensuring high accuracy of work. The consultant demonstrates a client-oriented approach, a high sense of responsibility, courtesy, tact, and the ability to work with people of different national and cultural backgrounds. The consultant will work in coordination with our client ICT Associate as needed for light ICT and technical support matters. The consultant is required to provide periodical progress reports on a regular and needs basis throughout the assignment to monitor progress. The consultant will be supported by our client team and Operations Team in the Country Office as needed to facilitate his/her work. The consultant will need to engage with our client Agencies in our client, the German Embassy, security guards, service providers, JTV management and others as deemed relevant. Our client reserves the right to commission additional inputs, reviews, or revisions, as needed to ensure the quality and relevance of the work, if deemed necessary.</p><p>Project reporting</p><p>Supervisor Client Admin. Associate</p><p>Key competencies</p><p>Achieve Results: Plans and monitors own work, pays attention to details, delivers quality work by deadline.</p><p>Think Innovatively: Open to creative ideas/known risks, is a pragmatic problem solver, makes improvements.</p><p>Learn Continuously: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.</p><p>Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.</p><p>Act with Determination: Shows drive and motivation, able to deliver calmly in the face of adversity, confident.</p><p>Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships.</p><p>Enable Diversity and Inclusion: Appreciates/respects differences, aware of unconscious bias, confronts discrimination.</p><p>Building, Facilities & Office Space Management: Knowledge of facility management; ability to coordinate routine preventive maintenance, repairs and services for premises, and to monitor the quality of essential services such as power supply and water systems.</p><p>Assets Management: Knowledge of policy and procedures on property, plant and equipment; ability to support physical inventory verification and to maintain accurate asset and equipment records.</p><p>Documents and Records Management: Overall document and records management, including registry and filing of requests, interventions and follow-ups, and accurate data entry on SharePoint.</p><p>IT Customer Support: Ability to provide first-level support to users, diagnose and resolve basic hardware, software and network issues, and escalate complex issues as required.</p><p>Customer Satisfaction/Client Management: Ability to respond timely and appropriately to the needs of our client residents, our client agencies and other clients, and to anticipate them.</p><p>Team management</p><p>None for this position</p><p>Further information</p><p>Deliverables</p><p>The Consultant would be expected to provide monthly attendance records and progress reports, on a regular and needs basis throughout the assignment, outlining the following:</p><p>Timely logging and follow-up of maintenance and basic IT support requests.</p><p>Updated inventory records for facilities and office equipment.</p><p>Routine reporting of issues, actions taken and pending items.</p><p>Support to ensure operational readiness of compound facilities and services.</p><p><strong>Desired Candidate Profile</strong></p><p>The incumbent provides comprehensive facility management support, coordinating routine preventive maintenance, conducting regular inspections of physical assets, and monitoring the quality of essential services such as power supply, water systems, and general repairs. Parallel to these administrative duties, the incumbent acts as a first-line responder for light technical troubleshooting. Through the diligent oversight of external contractors and the proactive management of facility workflows, the incumbent ensures a safe, reliable, and professional environment, directly contributing to the overall operational efficiency and sustainability of our Client s presence in Libya.</p><p>The consultant demonstrates a client-oriented approach, a high sense of responsibility, courtesy, tact, and the ability to work with people of different national and cultural backgrounds.</p>
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<strong>About The hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>What You Will Do as an Accountant</strong><ul><li><p>Process and reconcile accounts receivable (A/R) / accounts payable (A/P) / transactions efficiently and accurately on a daily basis.</p><br></li><li><p>Monitor customer accounts for overdue payments, initiate collections, and ensure timely settlement of vendor invoices.</p><br></li><li><p>Perform regular reconciliations of customer and supplier accounts, ensuring data integrity and resolving discrepancies promptly.</p><br></li><li><p>Oversee treasury functions, including daily bank reconciliations, cash flow management, and preparation of cash position reports.</p><br></li><li><p>Coordinate with banks for payments, transfers, letters of credit, and other treasury operations as needed.</p><br></li><li><p>Assist with budgeting and forecasting by providing reliable, up-to-date A/R, A/P, and cash flow data.</p><br></li><li><p>Support the month-end and year-end closing processes, ensuring all related transactions are accurately recorded and reported.</p><br></li><li><p>Maintain compliance with internal controls, accounting policies, and relevant financial regulations.</p><br></li><li><p>Collaborate with cross-functional teams, including procurement, sales, and management, to support ongoing business operations and objectives.</p><br></li></ul><strong>Qualifications &amp; Skills That Will Allow You to Thrive as anAccountant</strong><ul><li><p>Bachelor’s degree in Accounting, Finance, or a related business field.</p><br></li><li><p>Minimum of 1 year' experience in a similar accounts receivable, accounts payable, or treasury accounting role—preferably within a technology, engineering, or services company.</p><br></li><li><p>Strong understanding of bookkeeping, financial reconciliation, and cash management best practices.</p><br></li><li><p>Hands-on experience with accounting software and ERP systems (such as SAP, Odoo, or similar platforms).</p><br></li><li><p>Excellent analytical, organisational, and problem-solving abilities.</p><br></li><li><p>Strong attention to detail and high degree of accuracy in financial data entry and processing.</p><br></li><li><p>A proactive approach and the ability to work both independently and collaboratively in a diverse team.</p><br></li><li><p>Excellent communication skills in English, both written and verbal.</p><br></li><li><p>Professional integrity and adherence to confidentiality standards in handling sensitive financial information.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong> Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong> Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits: </strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul> </div>
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About the Hiring Company:<p>Space Technology Solutions (STS) is a technology solutions provider based in Tripoli, Libya, focused on supporting the Libyan market with modern IT products, services, and infrastructure solutions. The company provides services such as digital archiving and works with clients across different sectors, including public and private organizations.</p><br>Your Mission as a Technical Pre-Sales Specialist:<p>Your mission is to maintain strong communication with the company’s vendors, partners, and customers while identifying and following new business opportunities.</p><br><p>You will stay updated on the company’s technology products and solutions, understand customer requirements, and recommend suitable IT solutions that support the sales process.</p><br><p>The role requires a combination of relationship management, opportunity follow-up, technical knowledge, and strong communication.</p><br>You Will Be Handling These Duties and Responsibilities as a Technical Pre-Sales Specialist:<ul><li><p>Maintain regular communication with assigned vendors, partners, and customer accounts.</p><br></li><li><p>Build and maintain professional relationships with vendor account managers and technical representatives.</p><br></li><li><p>Stay updated on vendor products, solutions, promotions, partner programs, and important technical developments.</p><br></li><li><p>Monitor customer requirements, tenders, requests for quotations, and potential projects.</p><br></li><li><p>Identify and follow new business opportunities related to the company’s portfolio.</p><br></li><li><p>Understand customer requirements and recommend suitable products and solutions.</p><br></li><li><p>Provide technical pre-sales support, including product selection, solution comparison, technical presentations, and proposal preparation.</p><br></li><li><p>Coordinate with vendors and internal technical teams when additional technical support is required.</p><br></li><li><p>Maintain accurate records of opportunities, communications, pending actions, and next steps.</p><br></li><li><p>Ensure that opportunities and partner requests are followed up consistently and within the required deadlines.</p><br></li></ul>Qualifications and Skills That Will Allow You to Thrive as a Technical Pre-Sales Specialist:<ul><li><p>Minimum of <strong>two years</strong> of relevant experience in technical sales, pre-sales, system integration, or vendor management.</p><br></li><li><p>Good technical knowledge of IT infrastructure, networking, systems, security, backup, virtualization, hardware, and software solutions.</p><br></li><li><p>Familiarity with several technology brands, such as HP, Cisco Technologies and more.</p><br></li><li><p>Ability to understand customer requirements and recommend suitable products and solutions.</p><br></li><li><p>Strong communication, relationship-management, presentation, and follow-up skills.</p><br></li><li><p>Ability to manage several vendors, accounts, and opportunities at the same time.</p><br></li><li><p>Good organizational skills and attention to details.</p><br></li><li><p>Professional working proficiency in English.</p><br></li><li><p>Relevant vendor, technical, sales, or pre-sales certifications are an advantage.</p><br></li></ul>Additional Information<ul><li><p><strong>Working Days &amp; Hours: </strong>Saturday to Thursday (9:00 AM – 4:00 PM)</p><br></li><li><p><strong>Location: </strong>11 JuneTripoli, Libya.</p><br></li><li><p><strong>Benefits:</strong> Paid annual leave and overtime compensation. Sales incentives are open for discussion with highly qualified candidates.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Infection Prevention and Control Practitioner will oversee all aspects of the Infection Prevention and Control (IPC) programs and provide leadership, resources, tools, and analytics to reduce/eliminate hospital-acquired infections, manage outbreaks/exposures and improve clinical practice. S/He will serve as a key interface with the Ministry of Public Health and other agencies in coordination with the senior clinical administrative leadership.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Provides consultation and expertise in IPC for professional staff, administrative, medical, clinical, patient care, and support services. </p><br>
<p>Responsible for surveillance programs for both healthcare acquired infections and disease reporting including collection and analysis of relevant data and implementation of appropriate action plans to address related issues. </p><br>
<p>Establishes along with relevant stakeholders the IPC Committee to determine the direction of surveillance activities. </p><br>
<p>Actively monitors and evaluates effectiveness of the IPC strategy. </p><br>
<p>Participates in the formulation of policies for the control and prevention of Center infection. </p><br>
<p>Advises and supports under the supervision of the Infection Control Committee Chairman and all heads of departments in the implementation of agreed infection control policies in their specific areas. </p><br>
<p>Serves as a member of committees related to infection control and collects and records relevant data and information. </p><br>
<p>Adheres to Qatar government requirements for reportable diseases and outbreak reporting. </p><br>
<p>Ensures that patients and visitors have access to infection control information. </p><br>
<p>Contributes to the continuous improvement of systems, processes, and practices to increase productivity and operational efficiency. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Follows all relevant organizational Health, Safety and Environment and Quality Management policies, processes, procedures, and instructions to ensure compliance in all aspects of work and ensure commitment to a culture of continuous improvement to meet quality standards and stakeholder expectations. </p><br>
<p>Monitors, controls, and reports key performance indicators related to the Department and recommends corrective actions. </p><br>
<p>Ensures education and training for all facility and contracts staff in proper selection and use of PFE and job or task specific infection control practices. </p><br>
<p>Investigates infection trends including surgical site, outbreaks, and environmental safety issues. </p><br>
<p>Monitors isolation practices for both standard and transmission-based precautions. </p><br>
<p>Advises on infection control aspects regarding clinical equipment. </p><br>
<p>Conducts surveillance as outlined in the IPC strategy.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Working knowledge of MOPH Infection Prevention and Control standards, the Joint Commission International and other local regulatory requirements. </p><br>
<p>Demonstrates commitment to customer service and ability to meet the needs and expectations of patients and health care colleagues. </p><br>
<p>Ability to analyze qualitative and quantitative information for decision support. </p><br>
<p>Must be able to manage competing priorities, while being extremely adaptable and flexible and maintaining a positive work environment. </p><br>
<p>Proficiency using Microsoft Windows / Microsoft Office software and electronic medical record. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 10 years (required). </p><br>
<p>5 years in acute care settings. </p><br>
<p>5 of these years can be as a nurse. </p><br>
<p>4 years’ experience in prevention and control of infection.</p><br>
<p>Minimum 2 years in GCC (preferred). </p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Incident Investigation L3<br>Risk Assessment and Management L3<br>Clinical Guidelines and Protocols L3<br>Environmental Health and Safety L3<br>Antimicrobial Stewardship L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Nursing or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Medical Records Officer will create new medical records and retrieve existing medical records by gathering appropriate record folders and contents, assigning, and recording new record numbers, verifying existing record numbers, inputting, and recording locations to computer, and delivering records. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Gathers patient information by collecting demographic information from a variety of sources, interacting with registration areas and physicians’ offices, and retrieving information from automated printer. </p><br>
<p>Retrieves medical records by following chart-out procedures and documents reasons charts cannot be retrieved for statistical and follow-up purposes. </p><br>
<p>Delivers charts to assigned areas of the hospital by following established routing procedures. </p><br>
<p>Assists in the tracking and organization of medical records i.e., ensures and maintains medical records storage and archiving. </p><br>
<p>Arranges transfer of documents when required to respective clinics or patients. </p><br>
<p>Provides administrative support for the Medical Records Management. </p><br>
<p>Collates all aspects of medical report and checks if report is complete. </p><br>
<p>Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. </p><br>
<p>Ensures accuracy and privacy are maintained in report management and when sending it out to clients. </p><br>
<p>Prepares Health Screening Reports for review appointments or upon patient requests. </p><br>
<p>Liaises with other departments for results and reports and follow-ups of pending cases to be expedited. </p><br>
<p>Keeps health care providers informed by communicating availability or unavailability of the record. </p><br>
<p>Maintains quality results by following Hospital’s standards. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Maintains patient confidence by keeping patient records information confidential. </p><br>
<p>Serves and protects the Hospital community by adhering to professional standards, Hospital policies and procedures, such as JCI accreditation standards. </p><br>
<p>Adheres to the policies, procedures, standards protocols in the organization specifically the ones related Release of protected health information. </p><br>
<p>Trains Hospital staff on principles of confidentiality and privacy of protected health information and the different policies related to management of health information. </p><br>
<p>Trains clinical staff on the importance of accuracy and completeness of medical records. </p><br>
<p>Generates reports from the system related to the completeness of medical records. </p><br>
<p>Trains physicians in the insurance and coding. </p><br>
<p>Performs other assignments as may be required by the Medical Records Manager. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency with EHR, Microsoft Office and speech recognition software. </p><br>
<p>Knowledge of medical terminology. </p><br>
<p>Knowledge of medical transcription guidelines and practices. </p><br>
<p>Ability to sort, check, count, and verify numbers. </p><br>
<p>Ability to operate designated word processing, dictation, transcription equipment, and other equipment as specified. </p><br>
<p>Ability to work under pressure with time constraints. </p><br>
<p>Strong critical thinking skills. </p><br>
<p>Ability to work and thrive in pressure situations. </p><br>
<p>Punctual and reliable disposition. </p><br>
<p>Superb listening and time management skills. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 years of experience in the same field (required).</p><br>
<p>Previous experience in a hospital or other health care setting.</p><br>
<p>Minimum 1 year in GCC (preferred).</p><br> <br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Data Collection and Extraction L2<br>Records Management L2<br>Healthcare Data Management and Analytics L2<br>Regulatory Compliance L2<br>Electronic Health Records (EHR) and Health Information Systems L2<br>Leadership_321977503<br>Quality_321977507<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Diploma<br>Associate Degree in any related field<br><br><br><br>
</div>
<p>Nutanix Engineer / Networking IT Support Engineer (Break & Fix Support) Location: Tripoli Employment Type: Freelance (On-Call Basis) Priority: High (Immediate Hiring) Role Overview We are seeking an experienced Nutanix Engineer / Networking IT Support Engineer to provide Break & Fix support services across enterprise infrastructure environments. This freelance, on-call role requires a highly skilled professional who can diagnose, troubleshoot, and resolve hardware, network, and infrastructure-related incidents efficiently while maintaining a high level of customer service and professionalism. The ideal candidate will possess strong technical expertise in Nutanix and networking technologies, hold a valid CCNA certification, and demonstrate excellent communication skills with fluent English proficiency.</p><h3>Key Responsibilities</h3><ul><li>Provide onsite and remote Break & Fix support for networking and infrastructure-related incidents.</li><li>Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).</li><li>Perform system upgrades, patching, and lifecycle management activities.</li><li>Troubleshoot and resolve hardware, software, virtualization, and network issues.</li><li>Diagnose and resolve network connectivity problems involving TCP/IP, VLANs, DNS, DHCP, and related technologies.</li><li>Implement and support backup and disaster recovery solutions.</li><li>Respond to critical incidents and service requests within agreed response times.</li><li>Collaborate with global and regional teams on infrastructure and cloud-related projects.</li><li>Maintain accurate technical documentation, incident reports, and service records.</li><li>Ensure professional interaction with end users, stakeholders, and customers at all times.</li></ul><h3>Required Skills & Experience</h3><ul><li>Minimum 5 years of experience in infrastructure, virtualization, networking, or IT support engineering.</li><li>Strong hands-on experience with the Nutanix ecosystem (AOS, AHV, Prism).</li><li>Experience supporting VMware and/or Hyper-V environments.</li><li>Solid understanding of networking fundamentals, including TCP/IP, VLANs, DNS, DHCP, routing, and switching.</li><li>Proven experience providing Break & Fix support in enterprise environments.</li><li>Ability to diagnose and resolve complex infrastructure and networking issues.</li><li>Experience with backup and disaster recovery solutions.</li><li>Scripting experience with PowerShell and/or Python is advantageous.</li></ul><h3>Mandatory Requirements</h3><ul><li>Valid CCNA Certification (Cisco Certified Network Associate).</li><li>Minimum 90% pass score on the induction assessment.</li><li>Fluent English communication skills (spoken and written).</li><li>Ability to work independently in customer-facing environments.</li><li>Professional demeanor and strong customer service orientation.</li></ul><h3>Preferred Qualifications</h3><ul><li>Nutanix Certification (NCP or higher).</li><li>Experience with cloud platforms such as AWS, Azure, or GCP.</li><li>Knowledge of automation tools such as Ansible and Terraform.</li><li>Experience supporting enterprise networking infrastructure.</li></ul><h3>Soft Skills</h3><ul><li>Excellent verbal and written communication skills in English.</li><li>Strong professionalism and customer-facing skills.</li><li>Ability to remain calm and effective during critical incidents.</li><li>Proactive problem-solving mindset.</li><li>Strong organizational and time-management skills.</li><li>Ability to work collaboratively within distributed teams.</li><li>Commitment to delivering high-quality technical support and customer satisfaction.</li></ul>
<h2 class="h5">Job description</h2>
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<strong>About the Hiring Company</strong><p>Venturing into the oil and gas sector in the early 1980s, this company rapidly became a leader in innovation and technical excellence. Their unwavering commitment to quality and efficient solutions has enabled them to expand their global presence, with significant operations spanning the Middle East, the Americas, and Africa. The company maintains strong client relationships through a vast network of sales offices, manufacturing facilities, and service centers worldwide, supported by cutting-edge R&amp;D facilities. This employer is dedicated to overcoming the challenges posed by harsher environments, consistently pushing the boundaries to enhance reliability and efficiency in the oil and gas industry.</p><br><strong>Your Mission as a Junior Supply Chain Officer</strong><p>As a <strong>Junior Supply Chain Officer</strong>, you will be responsible for optimizing the supply chain process from procurement to delivery. You will ensure smooth order management, inventory tracking, and supplier coordination to maintain operational efficiency. Your expertise will contribute to minimizing supply risks, improving lead times, and fostering strong supplier relationships.</p><br><strong>You will be handling these duties and responsibilities as a Junior Supply Chain Officer</strong><ul><li><p>Plan and manage delivery schedules to ensure operational efficiency.</p><br></li><li><p>Maintain optimal stock levels and prevent shortages or overstocking.</p><br></li><li><p>Monitor supplier inventory to meet ongoing demand.</p><br></li><li><p>Track and oversee shipments from procurement to final delivery.</p><br></li><li><p>Optimize inventory levels using just-in-time principles to reduce costs.</p><br></li><li><p>Negotiate with vendors for favorable terms and pricing.</p><br></li><li><p>Manage supplier relationships to ensure competitive pricing and timely deliveries.</p><br></li><li><p>Ensure compliance with safety, health, environmental, and customs regulations.</p><br></li><li><p>Develop and refine procurement policies to improve supply chain efficiency.</p><br></li><li><p>Generate reports and conduct audits to track inventory, expenses, and supplier performance.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as aJunior Supply Chain Officer</strong><ul><li><p>Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.</p><br></li><li><p>Proven experience in procurement, inventory management, or supply chain operations.</p><br></li><li><p>Strong analytical and problem-solving skills.</p><br></li><li><p>Proficiency in supply chain management software and ERP systems.</p><br></li><li><p>Excellent negotiation and vendor management abilities.</p><br></li><li><p>Strong communication and interpersonal skills for supplier and stakeholder coordination.</p><br></li><li><p>Understanding of just-in-time inventory principles and cost optimization strategies.</p><br></li><li><p>Knowledge of customs regulations, shipping logistics, and compliance standards.</p><br></li><li><p>Ability to work under pressure and meet deadlines in a fast-paced environment.</p><br></li><li><p>Deep understanding of the oil and gas sector, with a focus on supplier management.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong> Sunday to Thursday, 9 AM to 5 PM</p><br></li><li><p><strong>Location:</strong> Benghazi</p><br></li><li><p><strong>Benefits:</strong> Based on experience the offer has a competitive salary and benefits.</p><br></li></ul><p>#LI-DNP</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li>
<li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li>
<li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li>
<li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li>
<li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li>
<li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li>
<li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li>
<li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li>
<li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li>
<li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li>
<li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li>
<li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li>
<li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li>
<li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li>
<li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li>
<li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li>
<li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li>
<li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li>
<li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li>
<li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li>
<li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li>
<li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li>
<li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li>
<li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li>
<li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li>
<li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li>
<li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li>
<li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br>
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<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span>Toprovide nutritional care to inpatients and outpatients through the process of assessment, planning, implementation, and monitoring. </span></span></p><br>
<p><span><span>To <span>sustain a safe, effective, efficient, patient-centered service by</span> u<span>sing quality management principles</span>. To assist in the supervision and training of Dietitians I and participate in the development of protocols and patient education materials related to nutrition.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span>Responsible for the dietetic care of specific acute or critical care floors and clinics, representing specialized clinical nutrition expertise.</span></span></p><br>
<p><span><span><span>Applies clinical nutrition and medical nutrition therapy principles and models to client-centered care across the lifespan (*includes etiology, pathophysiology, and pharmacology elements).</span></span></span></p><br>
<p><span><span><span>Uses evidence-based nutrition knowledge and dietetic expertise, reasoning, and judgment to optimize nutrition, health, and well-being.</span></span></span></p><br>
<p><span><span><span>Assesses, plans, implements, monitors, evaluates and adapts food service systems to meet patient and stakeholder needs.</span></span></span></p><br>
<p><span><span><span>Analyses assessment data to identify nutrition diagnoses, prioritize problems and formulate goals in collaboration with patients.</span></span></span></p><br>
<p><span><span><span>Develops, implements, monitors, evaluates and adapts client-centered nutrition care plans based on assessment data and clinical reasoning.</span></span></span></p><br>
<p><span><span>Uses appropriate dietary assessment methods to assess food and nutrient intakes of patients.</span></span></p><br>
<p><span><span>Assesses the patient’s nutritional status through interviews with the patient and/or significant others (including obtaining and evaluating diet history as appropriate), and review of the medical record and laboratory values.</span></span></p><br>
<p><span><span><span>Recommends, monitors, and evaluates Special Foods (oral, enteral, and parenteral products) and approved nutrition-related medicines to optimize nutritional status.</span></span></span></p><br>
<p><span><span>Provides day-to-day clinical support to enteral and parenteral nutrition (PN) patients. </span></span></p><br>
<p><span><span>Recommends modification of nutritional intake/orders to physicians as appropriate.</span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span>Monitors patient tolerance to modified diets and supplements, adjusts food provided as appropriate, and provides follow-up care as appropriate.</span></span></p><br>
<p><span><span>Provides diet and nutrition counseling to patients and family members, and/or significant others as appropriate.</span></span></p><br>
<p><span><span>Supervises patient meals on a random basis and updates patient menus.</span></span></p><br>
<p><span><span>Documents all aspects of nutritional care in the medical chart in a timely fashion following established protocols and standards of care.</span></span></p><br>
<p><span><span>Collects and maintains a record of workload measurement data and clinical statistics on an ongoing basis.</span></span></p><br>
<p><span><span>Establishes and maintains professional relationships that are characterized by trust, respect, empathy, and cultural safety.</span></span></p><br>
<p><span><span>Develops rapport and maintains lines of communication with patients, medical staff: nursing personnel, and Food Service staff.</span></span></p><br>
<p><span><span>Communicates with patients at an appropriate health and food literacy level to support informed decisions.</span></span></p><br>
<p><span><span>Assists in the development, implementation and evaluation of protocols and procedures to ensure quality nutritional care for inpatients and outpatients.</span></span></p><br>
<p><span><span>Assists in the development of <span>procedures, programs, reference manuals, and complete monitoring and evaluations.</span></span></span></p><br>
<p><span><span>Contributes to the Quality Improvement and computer system. </span></span></p><br>
<p><span><span>Develops and implements written teaching tools for patient education. </span></span></p><br>
<p><span><span>Develops and provides nutritional presentations to inpatients, outpatients, medical staff: multidisciplinary allied health professionals and community groups as requested.</span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span>Certification from local license body.</span></span></p><br>
<p><span><span><span>Ability to effectively communicate medical information, test results, diagnoses, and/or proposed treatment in a manner easily understood by the patient.</span></span></span></p><br>
<p><span><span><span>Specialized knowledge of clinical nutrition theory and practice.</span></span></span></p><br>
<p><span><span><span>Knowledge of equipment used for nutritional assessments.</span></span></span></p><br>
<p><span><span><span>Ability to draw conclusions and make recommendations based on assessments, research data, and findings. </span></span></span></p><br>
<p><span><span><span>Ability to develop and deliver presentations.</span></span></span></p><br>
<p><span><span><span>Ability to learn and use software for dietary analysis.</span></span></span></p><br>
<p><span><span><span>Skill in developing procedures, programs, and reference materials.</span></span></span></p><br>
<p><span><span>Skill in monitoring and evaluation.</span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span><span><span><span>5 years of Total Experience</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>5 years of specialized experience (Inpatient: acute care and o</span></span></span></span></span></span><span>utpatient services, </span><span><span><span>Diabetes, Cardiac bariatric, gastroenterology, </span></span></span><span>Nutritional Support including oral and enteral, critical care pediatrics, and adult care)</span></p><br>
<p><span>3 years in GCC preferred</span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Diagnostic Skills L3<br>Evidence-Based Practice L3<br>Patient Care Planning L3<br>Medication Counseling and Patient Education L3<br>Nutrition and Weight Management L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Dietetics or any related field<br><br><br><br>
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<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p><span><span>The Team Lead – Patient Experience will be responsible</span></span><span><span> for b</span></span><span><span>uilding and promoting the image of the Hospital. S/He will be responsible for extending premium hospitality and exquisite service to the patients/guests across all departments/units, while operating at the highest level of discretion and confidentiality. S/He will ensure and maintain all day-to-day activities of the Department, improve all operational processes, and monitor effectiveness for the Department.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Crafts a personalized, elevated patient/guest experience for patients/guests while always maintaining a positive and professional demeanor. </span></span></span></span></p><br>
<p><span><span><span><span><span><span>Builds patient/guest loyalty utilizing luxury standards that foster an exclusive patient relationship and commitment to service excellence. </span></span></span></span></span></span></p><br>
<p><span><span><span><span>Coordinates with the Director on patient expectations and patient category type.</span></span></span></span></p><br>
<p><span><span><span><span>Provides mentorship and guidance to his/her team towards consistently delivering an elevated patient/guest experience, aligned to the Hospital brand standards.</span></span></span></span></p><br>
<p><span><span><span><span>Handles and coordinates all aspects of a patient journey.</span></span></span></span></p><br>
<p><span><span><span><span><span><span>Leads daily operational and logistical needs and guides overall efficiency in support of the strategic initiatives of the Department. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ensures flawless technological solutions for patients/guests. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Responds to special requests from patients/guests and provides prompt follow-up as needed to ensure needs are met with full satisfaction.</span></span></span></span></span></span></p><br>
<p><span><span><span><span>Takes corrective actions in situations requiring immediate intervention, including interpretation and administration of the facility’s policies and work rules. </span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Acts as a coordinator between patient, doctor, and administration.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Explains services available and the need for the proper use of them.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Oversees non-clinical activities in Outpatient and Inpatient Departments.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Coordinates with the senior management in organizing any tours or visits.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Communicates pertinent information (verbal and/or electronic) in a timely manner to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Documents pertinent information, actions and decisions and communicates to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Supports clinical, operational and facility services throughout the entire Facility on a 24-hour basis. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Collaborates with the clinical and support staff to foster delivery of quality care.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Assists in evaluating and reassigning staff during crisis situations.</span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong Knowledge of the Healthcare industry.</span></span></span></span></p><br>
<p><span><span><span><span>Computer literacy, including the use of word processing and other software packages.</span></span></span></span></p><br>
<p><span><span><span><span>Genuine interest in working within a caring environment.</span></span></span></span></p><br>
<p><span><span><span><span>Team Player.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to communicate effectively at all levels. </span></span></span></span></p><br>
<p><span><span><span><span>High degree of self-organization.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to spot and solve problems, requiring effective decision-making skills.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to work long hours, often under pressure.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to multi-task in a fast-paced environment.</span></span></span></span></p><br>
<p><span><span><span><span>Self-driven with a strong ability to work with minimal supervision.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to think critically and analyze infomration with efficient solution generating skills.</span></span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span>Minimum 5 years of experience</span></span><span><span> in a similar role in healthcare</span></span><span><span> (required). </span></span></p><br>
<p><span><span>Previous experience in Patient Care/Customer Care and Operations in a complex organization.</span></span></p><br>
<p><span><span>2-3 years of Supervisory experience. </span></span></p><br>
<p><span><span>Minimum 1 year of experience in GCC (required).</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership_321977503<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality_321977507<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
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