Microsoft Dynamics Jobs - Tripoli Libya
35 Jobs Found
UrbaCon Contracting & Trading Company
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Infection Prevention and Control Practitioner will oversee all aspects of the Infection Prevention and Control (IPC) programs and provide leadership, resources, tools, and analytics to reduce/eliminate hospital-acquired infections, manage outbreaks/exposures and improve clinical practice. S/He will serve as a key interface with the Ministry of Public Health and other agencies in coordination with the senior clinical administrative leadership.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Provides consultation and expertise in IPC for professional staff, administrative, medical, clinical, patient care, and support services. </p><br>
<p>Responsible for surveillance programs for both healthcare acquired infections and disease reporting including collection and analysis of relevant data and implementation of appropriate action plans to address related issues. </p><br>
<p>Establishes along with relevant stakeholders the IPC Committee to determine the direction of surveillance activities. </p><br>
<p>Actively monitors and evaluates effectiveness of the IPC strategy. </p><br>
<p>Participates in the formulation of policies for the control and prevention of Center infection. </p><br>
<p>Advises and supports under the supervision of the Infection Control Committee Chairman and all heads of departments in the implementation of agreed infection control policies in their specific areas. </p><br>
<p>Serves as a member of committees related to infection control and collects and records relevant data and information. </p><br>
<p>Adheres to Qatar government requirements for reportable diseases and outbreak reporting. </p><br>
<p>Ensures that patients and visitors have access to infection control information. </p><br>
<p>Contributes to the continuous improvement of systems, processes, and practices to increase productivity and operational efficiency. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Follows all relevant organizational Health, Safety and Environment and Quality Management policies, processes, procedures, and instructions to ensure compliance in all aspects of work and ensure commitment to a culture of continuous improvement to meet quality standards and stakeholder expectations. </p><br>
<p>Monitors, controls, and reports key performance indicators related to the Department and recommends corrective actions. </p><br>
<p>Ensures education and training for all facility and contracts staff in proper selection and use of PFE and job or task specific infection control practices. </p><br>
<p>Investigates infection trends including surgical site, outbreaks, and environmental safety issues. </p><br>
<p>Monitors isolation practices for both standard and transmission-based precautions. </p><br>
<p>Advises on infection control aspects regarding clinical equipment. </p><br>
<p>Conducts surveillance as outlined in the IPC strategy.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Working knowledge of MOPH Infection Prevention and Control standards, the Joint Commission International and other local regulatory requirements. </p><br>
<p>Demonstrates commitment to customer service and ability to meet the needs and expectations of patients and health care colleagues. </p><br>
<p>Ability to analyze qualitative and quantitative information for decision support. </p><br>
<p>Must be able to manage competing priorities, while being extremely adaptable and flexible and maintaining a positive work environment. </p><br>
<p>Proficiency using Microsoft Windows / Microsoft Office software and electronic medical record. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 10 years (required). </p><br>
<p>5 years in acute care settings. </p><br>
<p>5 of these years can be as a nurse. </p><br>
<p>4 years’ experience in prevention and control of infection.</p><br>
<p>Minimum 2 years in GCC (preferred). </p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Incident Investigation L3<br>Risk Assessment and Management L3<br>Clinical Guidelines and Protocols L3<br>Environmental Health and Safety L3<br>Antimicrobial Stewardship L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Nursing or any related field<br><br><br><br>
</div>
UrbaCon Contracting & Trading Company
Libya - Tripoli
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br><br><u><b>Job Roles & Responsibilities</b></u>
<br><br><u><b>Additional Job Roles & Responsibilities</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge</b></u>
<br></span><p>• Strong Knowledge of the Healthcare industry </p><br>
<p>• Comprehensive knowledge of Accreditation Process in an acute Healthcare Facility with particular emphasis on JCI and preferably in more than one facility</p><br>
<p>• Analysing and problem-solving skills</p><br>
<p>• Ability to maintain confidential information</p><br>
<p>• Ability to create a safe environment</p><br>
<p>• Infection control</p><br>
<p>• Strong Knowledge in repair, calibration, and maintenance of Lab, Dental, Medical imaging equipment </p><br>
<p>• Training management</p><br>
<p>• Computer proficiency required including spreadsheets and database.</p><br>
<p>• Advanced proficiency in Microsoft Word, Excel, PowerPoint, Outlook.</p><br>
<p>• Must be detailed oriented and work well with other</p><br>
<p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Agility<br>Leadership<br>Equipment Evaluation and Selection (Biomedical) L2<br>Biomedical Equipment Technology L2<br>Regulatory Compliance L2<br>Biomedical Engineering Principles L2<br>Risk Management (Biomedical) L2<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in <br><br><br><br>
</div>
Arroban International Shipping Company
Libya - Tripoli
<p>Arroban International Shipping Company is hiring Operations & Commercial Executives to manage vessel operations, NVOCC container tracking, freight forwarding networks, and commercial reporting for Oil & Gas (O&G) and general cargo sectors.</p><p>Key Responsibilities:</p><p>Commercial & Network Management: Handle daily inquiries, prepare import/export quotations across various Incoterms, and manage daily, weekly, and monthly commercial reports.</p><p>Vessel & Tanker Operations: Monitor vessel and tanker movements step-by-step, providing detailed operational tracking and updates.</p><p>Container & NVOCC Tracking: Track and manage container movements closely with NVOCC owners and partner networks.</p><p>Stakeholder Communication: Maintain prompt daily email correspondence with shipping lines, overseas partners, and client networks.</p><p><strong>Desired Candidate Profile</strong></p><p>Education & Experience: 15 years of hands-on experience in shipping, freight forwarding, or logistics (Oil & Gas logistics experience preferred).</p><p>Age Limit: 25 to 35 years.</p><p>Communication: Excellent written and spoken English skills.</p><p>Technical Skills: Strong proficiency in Microsoft Office (Excel, Word, PowerPoint) and professional email communication.</p><p>Industry Knowledge: Solid understanding of Incoterms, shipping line coordination, and container movement workflows.</p>
United Nations Population Fund
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Consultancy title National Individual Consultant - Communications Consultant <br> Duty station Tripoli, Libya,with field travels required, including to eastern, southern and western Libya. <br> Duration Four months,subject to funding, operational needs and satisfactory performance. <br> Type of contract Individual Consultant - National Consultancy <br> Supervisor UNFPA Representative with close cooperation with International Programmes Coordinator <br> Working arrangement <p>Full-time equivalent level of effort,based in the UNFPA CountryOffice in Tripoli, Libya; 21.75 working days per month. Field missions and event support may be required, subject to security andoperational clearances.</p><br> <br> Expected start date As soon as possible following completion of the selection process <br> <p><strong>Background and Rationale</strong></p><br> <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population-data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>The Communications Consultant will provide sustained national support to strengthen UNFPA Libya’s strategic positioning and visibility across its programme areas. The consultant will translate technical work and field results into clear, compelling and ethical communications products; maintain digital channels and media engagement; support campaigns, events and senior-level visits; and strengthen systems for planning, content clearance, analytics and asset management.</p><br><br> <p><br><strong>Purpose and objective of the consultancy</strong></p><br> <ol> <li> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused communications that advance the Country Programme, increase the visibility of UNFPA’s contribution, and engage priority audiences in Arabic and English.</p><br> <p>The specific objectives are to:</p><br> <ul> <li>Develop and implement a communications workplan aligned with UNFPA Libya’s programme, advocacy, partnership and resource-mobilization priorities.</li> <li>Produce timely, accurate and audience-appropriate bilingual communications products that communicate results across sexual and reproductive health, gender-based violence prevention and response, population data, adolescents and youth, and humanitarian action.</li> <li>Strengthen UNFPA Libya’s digital presence, media engagement, donor visibility and support to campaigns, high-level visits and public events.</li> <li>Establish practical systems for content planning and clearance, media monitoring, communications analytics, visual-asset management and institutional memory.</li> <li>Ensure that all communications uphold dignity, informed consent, confidentiality, safeguarding, conflict sensitivity, accessibility and do-no-harm principles.</li> </ul></li> </ol> <p><strong>Scope of work</strong></p><br> <p>Under the direct supervision of the UNFPA Representative and with the close coordination with the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ol> <li>Strategic communications planning and positioning</li> </ol> <ul> <li>Prepare, regularly update and support implementation of the Country Office communications plan, editorial calendar, audience priorities and performance framework.</li> <li>Advise the Representative and senior management on strategic messaging, positioning, communications opportunities and reputational considerations related to UNFPA’s mandate and programme results.</li> <li>Translate Country Programme priorities, donor-funded results and field evidence into clear communications objectives, key messages and audience-specific products.</li> <li>Develop communications and visibility approaches for priority programme initiatives, including national policy processes, campaigns, launches, international days, field missions and high-level visits.</li> <li>Maintain an efficient internal workflow for requesting, drafting, reviewing, clearing, publishing and archiving communications products.</li> </ul> <p>2. Editorial content, storytelling and senior-management support</p><br> <ul> <li>Draft, edit, proofread and adapt high-quality materials in Arabic and English, including press releases, web stories, human-interest stories, social-media copy, speeches, talking points, briefing notes, fact sheets, brochures, newsletters, campaign materials, donor updates and annual reporting inputs.</li> <li>Work with programme and field colleagues and implementing partners to identify strong, evidence-based human-interest stories that demonstrate results and centre the voices, agency and dignity of women, girls, adolescents, young people and affected communities.</li> <li>Prepare communications and background materials for the Representative, senior UNFPA officials, donors, media and other special-interest groups, including support before and during missions and visits.</li> <li>Ensure technical accuracy, consistent messaging and plain-language presentation of sensitive subjects, including sexual and reproductive health and rights, maternal health, gender-based violence, youth participation, population data, displacement and humanitarian needs.</li> <li>Coordinate translation, editing and quality assurance of externally produced or partner-submitted materials before public release.</li> </ul> <p>3. Digital communications and channel management</p><br> <ul> <li>Manage and regularly update UNFPA Libya’s website and social-media channels with relevant, timely and engaging content, in accordance with corporate guidance and approved access arrangements.</li> <li>Plan digital campaigns and content series; adapt products to platform-specific formats; and use accessible practices such as subtitles, accurate captions, descriptive text and readable graphics where appropriate.</li> <li>Monitor audience engagement and channel performance, identify trends and opportunities, and provide practical recommendations to improve reach, relevance and engagement.</li> </ul><br> <ul> <li>Maintain an up-to-date digital content calendar and coordinate inputs from programme, operations, monitoring, field and management colleagues. <ul> <li>Monitor digital conversations, misinformation and emerging issues relevant to UNFPA’s mandate and promptly alert the supervisor to potential communications or reputational risks.</li> </ul></li> </ul> <p>4. Media relations, campaigns, events and partnerships</p><br> <ul> <li>Develop and maintain constructive working relationships with national and local media, journalists, photographers, content producers and other communications partners.</li> <li>Maintain an updated media map and contact database and support targeted dissemination of press releases, statements, invitations and advocacy materials.</li> <li>Monitor relevant mainstream and online media coverage and provide concise alerts, summaries and recommendations to the Country Office.</li> <li>Support the planning and delivery of media engagements, press events, programme launches, donor visibility moments, campaigns, international days, public events and high-level visits.</li> <li>Contribute actively to joint United Nations communications initiatives, including coordination with the UN Communications Group and relevant regional or headquarters communications teams.</li> <li>Support procurement-related technical inputs and quality assurance for communications services and products, ensuring cost-effectiveness, brand compliance and timely delivery within the consultant’s delegated role.</li> </ul> <p>5. Photography, videography, graphic content and asset management</p><br> <ul> <li>Provide high-quality photography and short-form videography for UNFPA events, programme activities and field missions, and edit or retouch material for appropriate public use.</li> <li>Develop or adapt simple, professional graphics and multimedia products and coordinate with specialized designers, photographers, videographers and production companies when required.</li> <li>Support planning and logistics for photography and film assignments, including shot lists, interview preparation, consent processes, captions, metadata and safe storage.</li> <li>Establish and maintain an organized, searchable communications archive covering publications, press releases, media coverage, photographs, videos, designs, source files, consent records and final approved products.</li> <li>Ensure that the use of images and personal stories complies with UNFPA standards on informed consent, safeguarding, confidentiality, data protection and protection-sensitive communication.</li> </ul> <p>6. Monitoring, reporting and communications capacity</p><br> <ul> <li>Track implementation of the communications plan and report regularly on outputs, reach, engagement, media uptake, campaign performance, lessons learned and recommended adjustments.</li> <li>Maintain clear evidence of publication and visibility and provide communications inputs to donor reports, proposals, situation reports, annual reports, results summaries and resource-mobilization materials.</li> <li>Support programme and partner colleagues to improve the quality of stories, photographs, captions, visibility materials and communications requests through practical guidance, templates and short coaching sessions.</li> <li>Perform other relevant communications tasks requested by the supervisor and consistent with the purpose, level and duration of the consultancy.</li> </ul> <p>Expected deliverables and payment schedule</p><br> <ol> <li> <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br> <p>Working arrangements and methodology</p><br> <ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> </ul></li> </ol><br><ul> <li>The consultant is expected to combine strategic planning, regular editorial production, field engagement, event coverage, channel management, media monitoring, analytics and coordination. <ul> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>All final public products must be cleared through the agreed UNFPA approval process before publication or dissemination. The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>All core deliverables must be available in English. Public-facing products will be prepared in Arabic and/or English according to audience and channel requirements, with high-quality editing and translation.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in communications procurement or production will remain subject to UNFPA procedures and delegated authority.</li> </ul></li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li>A first-level university degree in communications, journalism, public information, media studies, digital communications, political science, international relations or another relevant field is required.</li> <li>An advanced university degree in a communications-related field is a strong asset.</li></ul><p><strong>Knowledge and Experience: </strong></p><br> <ul> <li> <ul> <li>A minimum of two years of relevant professional experience at national or international level in communications, public information, journalism, digital media, multimedia production or a related field</li> </ul> <br></li> <li>Demonstrated experience producing high-quality communications materials for different audiences and formats, including web, social media, print, campaigns and public events. <ul> <li>Proven bilingual writing, editing and storytelling experience in Arabic and English, supported by relevant samples.</li> <li>Proven experience in photography, videography and/or graphic design, supported by a portfolio or comparable evidence of previous work.</li> <li>Experience managing social-media channels, website content, digital campaigns and communications analytics.</li> <li>Good knowledge of the Libyan institutional, media, civil-society and sub-national context, including sensitivity to regional and conflict dynamics.</li> <li>Previous experience with a United Nations entity, international development or humanitarian organization, government institution or civil-society organization is an asset but is not required.</li> <li>Knowledge of and experience incontext and gender-sensitive reporting, including communicating on sexual and reproductive health, gender-based violence, gender equality, adolescents and youth, population data or humanitarian action is highly desirable.</li> </ul></li> <li> <ul> <li>Excellent writing, editing, interviewing, storytelling and message-development skills, with strong attention to detail and factual accuracy.</li> <li>Proficiency in current office applications, social-media platforms, content-management systems and digital analytics tools.</li> <li>Working ability with commonly used photography, video-editing and graphic-design software. Familiarity with tools such as Adobe Photoshop, Illustrator, InDesign, Premiere Pro, Canva or equivalent applications is an asset.</li> <li>Strong organizational and project-management skills, including the ability to handle competing priorities, respond quickly to emerging needs and meet deadlines in a fast-paced environment. Sound judgment in handling sensitive information, protection risks, consent, reputational considerations and communications involving vulnerable people.</li> <li>Strong interpersonal skills and ability to work effectively with government, media, civil society, communities, donors, UN agencies and colleagues from different technical backgrounds.</li> </ul> <br></li> </ul><br><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li> <li>Ability to draft clear, accurate and audience-appropriate public communications in both languages is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>Functional Competencies:</strong></p><br><ul> <li>Strategic communications planning and implementation.</li> <li>Bilingual writing, editing, storytelling and public information.</li> <li>Digital communications, social media, website management and analytics.</li> <li>Media relations, campaign management and event communications.</li> <li>Photography, videography, visual storytelling and asset management.</li> <li>Protection-sensitive, gender-responsive, conflict-sensitive and ethical communication.</li> <li>Partnership building, donor visibility and inter-agency coordination.</li></ul>Application requirements<ul> <li>Updated CV or P11 demonstrating relevant communications, digital-media, editorial, photography, videography, design and stakeholder-engagement experience.</li> <li>Motivation note demonstrating understanding of the assignment and the proposed approach to delivering the consultancy scope.</li> <li>Portfolio or links to relevant work. Applicants should include representative bilingual writing samples and evidence of photography, videography, graphic design and/or digital campaign work.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li></ul><br> </div>
Client of Committed to Good CTG
Libya - Tripoli
<p>Support the Senior Protection Associate (Outreach) in the planning, implementation, and monitoring of outreach activities in migrant communities across Libya, in close synergy with Client Units including the Displacement Tracking Matrix (DTM) and relevant PxD teams.<br>Identify and refer migrants interested in Client's services including Voluntary Humanitarian Return (VHR) assistance in accordance with established procedures, ensuring protection-sensitive engagement and respect for informed decision-making.<br>Arrange meetings with Embassies of Third Country Nationals (TCNs), community leaders, and migrant groups to disseminate accurate and updated information on the VHR programme and its procedures, in coordination with the Consular Support Team and the CBP Team.<br>With guidance from the Senior Protection Associate (Outreach), support the maintenance of strong working relationships with key VHR and protection stakeholders, including UN agencies, international and national NGOs, and relevant government actors.<br>Provide regular operational feedback to the Senior Protection Associate (Outreach), highlighting protection trends, risks, and community concerns, and flagging urgent issues to PxD management.<br>Apply protection principles, including Do No Harm, confidentiality, and inclusiveness in all outreach activities and comply and assist in monitoring compliance with Client standards and SOPs.<br>With guidance from the Senior Protection Associate (Outreach), disseminate information materials (digital and paper based) in collaboration with the community and relevant Client units. Organize and participate in outreach sessions on the VHR programme and relevant protection topics.<br>Provide multilingual support by delivering translation services for outreach and other PxD teams during field visits, multi sectoral responses, and PxD activities, facilitating clear communication between Arabic, English, and French.<br>Escort migrants to their countries of origin when required, ensuring their safe and dignified return by providing the necessary support throughout each journey.<br>Safeguard the confidentiality, accuracy, and integrity of all outreach and protection documentation, adhering to Client s data protection rules and code of conduct.<br>Adhere and monitor adherence to core protection principles, including Do No Harm, confidentiality, survivor-centered approaches, Client s gender equality commitments and PSEA policies and flag any compliance issues to the supervisor.<br>Perform any other protection-related duties as may be assigned by PxD management.</p><p><strong>Desired Candidate Profile</strong></p><p>Demonstrated management and leadership skills<br>Experience in the field of the community-based protection and outreach activities.<br>Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines.<br>Demonstrated problem solving attitude and skills.<br>Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment.<br>Project reporting<br>Senior Protection Associate (Outreach)<br>Key competencies<br>The incumbent is expected to demonstrate the following values and competencies:<br>VALUES - All IOM staff members must abide by and demonstrate these five values:<br>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.<br>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.<br>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.<br>Courage: Demonstrates willingness to take a stand on issues of importance.<br>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.<br>CORE COMPETENCIES - Behavioural indicators Level 2<br>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.<br>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.<br>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.<br>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.<br>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<br>MANAGERIAL COMPETENCIES - Behavioural indicators Level 2<br>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.<br>Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.<br>Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.<br>Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction.<br>Humility: Leads with humility and shows openness to acknowledging own shortcomings.<br>Team management None<br>Further information<br>Knowledge of community-based protection and outreach activities.<br>Demonstrated experience in developing and implementing response plans and Fluent in English and Arabic, both written and spoken, knowledge of French is considered an advantage.<br>Good knowledge of MS Office applications Excel, Word, Outlook, etc</p>
UrbaCon Contracting & Trading Company
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Laboratory Technologist II is responsible to perform and provide analysis for low to high complex diagnostic testing in the relevant section and provide Phlebotomy services especially for difficult blood draws. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Actively participates in the technical and analytical work of the section. </p><br>
<p>Liaises with the Team Lead on appropriateness of tests, results, and additional testing as required. </p><br>
<p>Monitors, records, reports back results, and participates in discussions to rectify areas of concern if necessary. </p><br>
<p>Identifies problems that may adversely affect test performance or reporting of test results and either corrects the problem or notifies the Team Lead. </p><br>
<p>Responds to questions/queries and resolves problems pertaining to test requisitions, specimen requirements, test additions, priority changes (from routine to STAT and vice versa) and patient results. </p><br>
<p>Investigates and takes action to resolve the problems with analytical methods and equipment. </p><br>
<p>Collects laboratory specimens and performs assigned laboratory procedures and other tests as necessary and immediately reports abnormal findings to appropriate staff. </p><br>
<p>Verifies all critical results and documents with accurate follow-up. </p><br>
<p>Performs pediatric and adult phlebotomy. </p><br>
<p>Provides phlebotomy support to other clinical units for patients with difficult veins. </p><br>
<p>Collects venous and capillary blood, using precautions that ensure the safety of the patient and Laboratory staff. </p><br>
<p>Performs positive patient identification and records appropriate collection information in the Center information system or on the Laboratory requisition form. </p><br>
<p>Ensures that all specimen collections and processing are performed in compliance with JCI, CAP and ISO15189 guidelines. </p><br>
<p>Performs appropriate documentation of Laboratory procedures to assure the accuracy of Laboratory records. </p><br>
<p>Assists the Team Lead in inventory management which includes stock monitoring and ordering. </p><br>
<p>Operates complex automated Laboratory equipment, computer software, and precision instruments. </p><br>
<p>In liaison with the Team Lead, provides technical advice on, and assists in the selection / validation of new equipment. </p><br> <br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Takes responsibility for the maintenance and safe use of equipment within the section. </p><br>
<p>Uses Laboratory Information System (LIS) to generate workload statistics, run queries and assess quality of data according to defined criteria. </p><br>
<p>Responsible for planning, performing, and evaluating Laboratory testing analysis and quality control. </p><br>
<p>Ensures compliance to all policies and procedures. </p><br>
<p>Adheres to KMC standards as per the Code of Conduct and Conflict of Interest policies. </p><br>
<p>Adheres to the Laboratory’s quality control policies and procedures and performs, reviews, and documents all quality control activities accordingly. </p><br>
<p>Helps ensure the provision of a high quality, cost-effective service with the emphasis on quality assurance in all aspects of the section supervised by monitoring and audit of internal quality control. </p><br>
<p>Ascertains that quality control procedures are followed prior to releasing clinical data. </p><br>
<p>Reviews and evaluates quality control, proficiency, and competency. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Expert in pediatric and adult phlebotomy. </p><br>
<p>Functional knowledge and clinical experience in Clinical laboratories. </p><br>
<p>Knowledge of and experience with Clinical laboratory safety and risks. </p><br>
<p>Knowledge of ISO 15189/CAP/JCI standards and guidelines. </p><br>
<p>Demonstrated strong analytical and decision-making skills. </p><br>
<p>Excellent communication and interpersonal skills. </p><br>
<p>Proficiency with Microsoft Office suite</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years’ experience in clinical laboratories as a licensed Clinical Scientist or Technologist (Required). </p><br>
<p>Minimum 3 years of Phlebotomy experience in a pediatric hospital (Required)</p><br>
<p>Minimum 3 years as a Technologist in a CAP or ISO15189 laboratory (Preferred)</p><br>
<p>Minimum 2 years in GCC (Preferred)</p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Data Analysis and Interpretation L3<br>Laboratory Testing and Analysis L3<br>Sample Handling and Preparation L3<br>Regulatory Compliance L3<br>Quality Assurance and Control L3<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Biomedical Engineering or any related field<br><br><br><br>
</div>
UrbaCon Contracting & Trading Company
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Medical Records Officer will create new medical records and retrieve existing medical records by gathering appropriate record folders and contents, assigning, and recording new record numbers, verifying existing record numbers, inputting, and recording locations to computer, and delivering records. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Gathers patient information by collecting demographic information from a variety of sources, interacting with registration areas and physicians’ offices, and retrieving information from automated printer. </p><br>
<p>Retrieves medical records by following chart-out procedures and documents reasons charts cannot be retrieved for statistical and follow-up purposes. </p><br>
<p>Delivers charts to assigned areas of the hospital by following established routing procedures. </p><br>
<p>Assists in the tracking and organization of medical records i.e., ensures and maintains medical records storage and archiving. </p><br>
<p>Arranges transfer of documents when required to respective clinics or patients. </p><br>
<p>Provides administrative support for the Medical Records Management. </p><br>
<p>Collates all aspects of medical report and checks if report is complete. </p><br>
<p>Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. </p><br>
<p>Ensures accuracy and privacy are maintained in report management and when sending it out to clients. </p><br>
<p>Prepares Health Screening Reports for review appointments or upon patient requests. </p><br>
<p>Liaises with other departments for results and reports and follow-ups of pending cases to be expedited. </p><br>
<p>Keeps health care providers informed by communicating availability or unavailability of the record. </p><br>
<p>Maintains quality results by following Hospital’s standards. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Maintains patient confidence by keeping patient records information confidential. </p><br>
<p>Serves and protects the Hospital community by adhering to professional standards, Hospital policies and procedures, such as JCI accreditation standards. </p><br>
<p>Adheres to the policies, procedures, standards protocols in the organization specifically the ones related Release of protected health information. </p><br>
<p>Trains Hospital staff on principles of confidentiality and privacy of protected health information and the different policies related to management of health information. </p><br>
<p>Trains clinical staff on the importance of accuracy and completeness of medical records. </p><br>
<p>Generates reports from the system related to the completeness of medical records. </p><br>
<p>Trains physicians in the insurance and coding. </p><br>
<p>Performs other assignments as may be required by the Medical Records Manager. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency with EHR, Microsoft Office and speech recognition software. </p><br>
<p>Knowledge of medical terminology. </p><br>
<p>Knowledge of medical transcription guidelines and practices. </p><br>
<p>Ability to sort, check, count, and verify numbers. </p><br>
<p>Ability to operate designated word processing, dictation, transcription equipment, and other equipment as specified. </p><br>
<p>Ability to work under pressure with time constraints. </p><br>
<p>Strong critical thinking skills. </p><br>
<p>Ability to work and thrive in pressure situations. </p><br>
<p>Punctual and reliable disposition. </p><br>
<p>Superb listening and time management skills. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 years of experience in the same field (required).</p><br>
<p>Previous experience in a hospital or other health care setting.</p><br>
<p>Minimum 1 year in GCC (preferred).</p><br> <br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Data Collection and Extraction L2<br>Records Management L2<br>Healthcare Data Management and Analytics L2<br>Regulatory Compliance L2<br>Electronic Health Records (EHR) and Health Information Systems L2<br>Leadership_321977503<br>Quality_321977507<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Diploma<br>Associate Degree in any related field<br><br><br><br>
</div>
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Do you enjoy supporting business operations and keeping processes organized?</b><b>Would you like to work with teams to ensure administrative and financial activities run efficiently?</b><br><b>Join our Administrative Team</b><p>As a Junior Administrative Assistant, you will support the administrative department in daily operations, document management, basic accounting activities, and general administrative tasks relevant to the Mellitah project.</p><br><br><b>Partner with the best</b><p>As a Junior Administrative Assistant, you will play an important role in supporting administrative and accounting processes while ensuring accurate documentation and effective communication across stakeholders.</p><br><br><b>As a Junior Administrative Assistant, you will be responsible for:</b><ul><li>Recording, filing, and maintaining administrative and accounting documentation.</li><li>Supporting general accounting activities.</li><li>Issuing, processing, and verifying accounts payable and accounts receivable invoices.</li><li>Managing administrative procedures and liaising with vendors and clients regarding documentation.</li><li>Entering and updating data in Baker Hughes management systems.</li><li>Preparing reports and administrative documentation to support the department.</li><li>Managing administrative correspondence and internal communications.</li><li>Supporting the preparation of documentation for periodic closings and tax compliance activities.</li></ul><br><b>Fuel your passion</b><p>To be successful in this role you will:</p><br><ul><li>Have a Bachelor's degree in Accounting or Finance from an accredited university or college.</li><li>Have 1-5 years of relevant administrative or accounting experience.</li><li>Be willing to work in Tripoli.</li><li>Demonstrate strong organizational and communication skills.</li><li>Be proficient in Microsoft Windows applications.</li><li>Be fluent in Arabic and English.</li><li>Be flexible to travel within Libya 10% of the time.</li></ul><br><b>Desired Characteristics</b><ul><li>Knowledge of Oracle systems.</li><li>Experience using SAP.</li><li>Ability to work effectively within a team environment.</li><li>Strong attention to detail and accuracy.</li></ul><br><b>Work in a way that works for you</b><p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, you will support project operations while collaborating closely with internal teams and external stakeholders to ensure effective administrative and financial processes.</p><br><br><b>Working with us</b><p>Our people are at the heart of what we do. We know we are better when all of our people are developed, engaged, and able to bring their authentic selves to work. We invest in the health and well-being of our workforce, reward talent, and develop leaders at all levels to bring out the best in each other. </p><br><br><b>Working for you</b><p>We prioritize rewarding those who embrace responsibility and continuous improvement with a package that reflects how much we value their contribution. Join us, and you can expect:</p><br><ul><li>Comprehensive training and development opportunities.</li><li>Supportive and collaborative work environment.</li><li>Career growth opportunities.</li><li>Competitive benefits package.</li><li>Wellbeing and employee support programs.</li></ul><br><p>#LI_Onsite</p><br>The Baker Hughes internal title for this role is: Support Services Experienced Professional - Admin Support </div>
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li>
<li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li>
<li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li>
<li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li>
<li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li>
<li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li>
<li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li>
<li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li>
<li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li>
<li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li>
<li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li>
<li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li>
<li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li>
<li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li>
<li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li>
<li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li>
<li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li>
<li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li>
<li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li>
<li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li>
<li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li>
<li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li>
<li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li>
<li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li>
<li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li>
<li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li>
<li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li>
<li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br>
</div>
Client of Committed to Good CTG
Libya - Tripoli
<p>Under Component B above, the focus will be on the preparation of water investment projects with a relevant Investment Plan. For these future investment projects, E&S aspects will need to be properly addressed including identifying the E&S risks and potential impacts, such as those related to land acquisition, physical and economic displacement and compensation, etc., and necessary measures to mitigate the identified E&S risks and associated impacts. To support the implementation of this urban planning project, our client in Libya Country Office has established a Project Implementation Unit (PIU), with the E&S being a key member of the PIU team. Accordingly, our client is seeking an E&S Officer to support all E&S aspects of the project. The our client recruited E&S Officer will work closely with the Consultancy Firm, to provide oversight and ensure all E&S requirements for the proposed investment projects are delivered by the Consultancy Firm. The Consultancy Firm will be recruited by our client separately, and through a competitive tendering process For proposed infrastructure development projects it is necessary that they have been assessed for potential negative E&S impacts that may result from the proposed development activity. This needs to be done in compliance with our client and AfDB E&S requirements for investment projects with a relevant Investment Plan. Further, all tasks must be in line with the relevant national environmental, occupational health and safety, and social laws and regulations, as well as international law including conventions and treaties adopted by the host country and applicable to the respective Project(s) and Environmental and Social Safeguarding (ESS) conditionalities. As such, under the direct supervision of tour client in Benghazi Field Office, and in close coordination with the WASH Manager, the E&S Officer will be responsible for supporting the design, management and monitoring of all E&S activities for the Benghazi urban planning and water infrastructure development project. Oversight and Quality Assurance of Environmental and Social Assessment (ESA) Documents a)Review and validate the legal framework, procedures, and methods for environmental and social screening and impact assessment developed by the Consultancy Firm. b)Perform technical reviews of the baseline diagnostic and socio-economic information provided by the Firm to ensure accuracy and completeness. c)Provide quality assurance and clearance for the Stakeholder Engagement Plan (SEP) and Grievance Redress Mechanism (GRM) drafted by the Firm. d)Validate the proposed environmental and social management measures to ensure they serve as a reliable reference for future investment projects. e)Supervise the Firm s establishment of baseline information and provide technical guidance on the assessment methods for the project Environment and Social Impact Assessments (ESIAs). f) Monitor and audit the Firm s field activities and site visits to ensure compliance with the Environmental and Social Management Framework (ESMF). g)Review and clear all guidance and instruments related to land acquisition, compensation, and access restrictions developed under Component B. Guidance for the development of safeguard instruments and tools a)Ensure the strict implementation of the E&S national legal framework and AfDB E&S safeguarding requirements across all project phases. b)Directly oversee the E&S integration within the Urban Water Masterplan (Component A), specifically reviewing the E&S risk assessments and the identification of necessary E&S instruments. c)Technical review and clearance of all safeguard instruments for the three (3) prioritized projects (Component B), including ESIAs, ESMPs, and Resettlement Action Plans (RAP). d)Deliver specialized capacity building and training sessions to national stakeholders, including the Municipality of Benghazi, GCWW, and GMRA, on E&S risk management. e)Screen and categorize the E&S risks for each future investment project to determine the required level of assessment. f) Validate the ToRs prepared for ESIAs and ESMPs before they are used for local procurement. Project reporting In close coordination with the WASH Manager, and CSD Officer in Benghazi, the E&S Officer will be required to provide the following deliverables on an agreed date at the end of each month: 1.Monthly progress report - The monthly report will be provided in an agreed format, including, but not limited to: a.Details of key activities carried out each month to support the Benghazi masterplan project, as agreed with the WASH Manager and CSD Officer; b.Details of any project milestones reached in relation to E&S project guidelines and requirements, as set out above; c. Details of key challenges and bottlenecks identified during the month, and any actions/recommendations agreed to address them; and d.Outline plan for the proceeding month. Any other activities, as may be required and directed by the Supervisor. Key competencies 1) Expert knowledge of at least one, and basic knowledge of at least two of the following components: a)Experience in developing an action plan extracting information from ESMF to guide ESS implementation. b)Experience in designing standards and instruments for safeguarding compliance and screening. c)Experience in developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting. d)Experience in oversight and monitoring the implementation of environmental and risk management plans at the project level e)Previous experience with the UN or AfDB and MDB-funded projects is desirable. 2) Expert knowledge of at least two of, and basic knowledge of the other two following components: a)Programme/project management. b)Capacity development. c)Knowledge management. d)Monitoring and evaluation. 3) Other key competencies Strong computer skills and familiarity with Microsoft Office applications Strong coordination, communication and interpersonal skills. Ability to work with government counterparts, our clinet technical teams and external consultants. Ability to manage deadlines, document decisions and ensure timely delivery of outputs. Team management This role requires no team management skills. Further information Our clinet is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Expert knowledge of at least one, and basic knowledge of at least two of the following components: Experience in developing an action plan extracting information from ESMF to guide ESS implementation, designing standards and instruments for safeguarding compliance and screening, developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting, oversight and monitoring the implementation of environmental and risk management plans at the project level. Previous experience with the UN or AfDB and MDB-funded projects is desirable.</li><li>Expert knowledge of at least two of, and basic knowledge of the other two following components: Programme/project management, Capacity development, Knowledge management, Monitoring and evaluation.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clinet technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>
Libya - Tripoli
<p>Core Responsibilities and Accountabilities:<br>Manage the end-to-end chargeback and dispute lifecycle, including case review, evidence validation, submission, representment, pre-arbitration and closure. Monitor case deadlines and ensure chargeback actions are completed within applicable payment-scheme timeframes and internal service standards. Review transaction data, supporting documents and customer claims to determine the correct dispute reason and required action. Perform daily clearing and settlement activities for card transactions and verify the accurate movement of funds. Reconcile settlement files, bank accounts, general-ledger entries, and scheme reports; investigate and resolve breaks, mismatches, and aged items. Coordinate with Finance, Operations, Technology, Risk, Fraud, Customer Service, merchants, processors, and other relevant parties to resolve exceptions. Monitor fees, reversals, adjustments, reject items and operational losses, and escalate material issues promptly. Maintain accurate case records, reconciliation logs, supporting evidence, and audit-ready documentation. Prepare daily, weekly, and monthly reporting on dispute volumes, recovery outcomes, outstanding cases, settlement breaks, ageing, and root causes. Identify process gaps and recurring issues, recommend practical improvements and support implementation of agreed controls. Develop or update operating procedures, checklists and process documentation for chargeback and settlement activities. Provide knowledge transfer and practical coaching to the client bank team members during the assignment.</p>
<p>Knowledge and Experience:<br>5-8 years' hands-on experience in chargebacks, card disputes, clearing and settlement within a bank, payment processor, fintech, or card-services environment. Practical understanding of issuer and/or acquirer dispute operations and the full card-transaction lifecycle. Experience investigating settlement differences and performing financial reconciliations. Working knowledge of international card-scheme rules, dispute reason codes, evidence requirements, and processing timelines. Ability to interpret transaction files, operational reports, scheme reports and general-ledger entries. Strong attention to detail, numerical accuracy, ownership, and follow-through. Proficiency in Microsoft Excel and operational reporting; experience with dispute-management, card-processing or reconciliation platforms is an advantage.</p>
<p>Mandatory Skills:<br>Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred). Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry. Regional experience, including working in a faced-paced matrix organisation. Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</p>
<p>Preferred Skills:<br>The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions. Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies. An understanding of regional regulations across financial services or payment networks.</p><p><strong>Desired Candidate Profile</strong></p><ul>
<li>Mandatory Skills: Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred).</li>
<li>Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.</li>
<li>Regional experience, including working in a faced-paced matrix organisation.</li>
<li>Excellent communication skills in English (written, verbal, and presentation); Arabic preferred.</li>
<li>Preferred Skills: The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.</li>
<li>Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.</li>
<li>An understanding of regional regulations across financial services or payment networks.</li>
</ul>
Client of Committed to Good CTG
Libya - Tripoli
<p><br></p><p>Role objectives</p><p>Under Component B above, the focus will be on the preparation of water investment projects with a relevant Investment Plan. For these future investment projects, E&S aspects will need to be properly addressed including identifying the E&S risks and potential impacts, such as those related to land acquisition, physical and economic displacement and compensation, etc., and necessary measures to mitigate the identified E&S risks and associated impacts. To support the implementation of this urban planning project, our client in Libya Country Office has established a Project Implementation Unit (PIU), with the E&S being a key member of the PIU team. Accordingly, our client is seeking an E&S Officer to support all E&S aspects of the project. our client recruited E&S Officer will work closely with the Consultancy Firm, to provide oversight and ensure all E&S requirements for the proposed investment projects are delivered by the Consultancy Firm. The Consultancy Firm will be recruited by our client separately, and through a competitive tendering process. To deliver the Benghazi Water Masterplan, several stakeholders will be involved in the development and consultation process of the masterplan, investment plan and capacity building plan. To better manage communication and information exchange, our clientwill be the primary conduit for communication between the Stakeholders, and the Consultant. our client in close coordination with the National Steering Committee (NSC), will also facilitate the convening of the Stakeholders for meetings as required, as well as representing them collectively to the International Consultant as the needs arises. Against the above backdrop, our client requires a Liaison and Coordination Officer to support with the coordination and liaison between the Consultancy Firm team (to be recruited byour client) and the different stakeholders throughout the entire duration of this project. He / she will be responsible for building and maintaining relationships with stakeholders, coordinating activities, and ensuring smooth communication to avoid overlap, support to resolve any emerging misunderstandings and enhance collaboration. Under the direct supervision of the CSD Officer (Benghazi Field Office), the Liaison and Coordination Officer will be responsible for coordination and liaison between our client, the International Consultancy firm and key stakeholders (primarily the Benghazi Municipality and GCWW) throughout the entire duration of this project. </p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in liaising with governmental authorities, international organizations, UN and other stakeholders required. Experience working on public sector/utility infrastructure development projects is considered a distinct advantage. Diplomacy and strong interactive skills necessary for dealing with senior officials in Government, and donor/development organizations as well as partners / stakeholders. Excellent oral and written communication, and analytical skills are necessary. Demonstrated experience in forging relationships between partners / stakeholders and maintaining effective relationships. Strong communication and interpersonal skills, along with problem-solving and conflict resolution abilities, are essential for effectively building and maintaining relationships. Strong computer skills and familiarity with Microsoft Office applications Strong coordination skills. Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</p>
Client of Committed to Good CTG
Libya - Tripoli
<p>Benghazi, the second-largest city in Libya, faces significant challenges in providing adequate water services to its population of approximately 850,000 residents. These challenges are exacerbated by rapid urban expansion, aging infrastructure, water scarcity, poor water and sanitation management performance and climate change. Against this backdrop, our clinet jointly with the African Development Bank (AfDB), are supporting the Municipality of Benghazi to develop a comprehensive water infrastructure master plan for Benghazi City. To ensure alignment with the Benghazi Metropolitan Area Master plan1 currently under finalization (as of October 2025), the water infrastructure masterplan will have 2050 as the final planning horizon year. The goal of this masterplan is to provide a strategic framework for addressing these challenges, ensuring sustainable water management, and enhancing the resilience of the city's water and sanitation infrastructure. The achievement of this goal is anchored in three project components namely:</p><p>Component A: Inclusive and resilient urban water masterplan for Benghazi</p><p>The development of the masterplan will include, amongst others, the following activities: infrastructure assessment, assessment of existing institutional frameworks, field data collection and analysis, identification of infrastructure needs, analysis of the water tariff system, development of long-term goals, identification of stakeholders and their roles, and identification of potential financing mechanisms. The Consultancy Firm selected to deliver this project will also refer to the recently developed sanitation masterplan2 launched in October 2024 between the International Committee of the Red Cross (ICRC) and the Libya Development and Reconstruction Fund, ensuring coherence and between this and the water masterplan being developed. With respect to the water tariff system, in Libya, the price of water depends on its source of withdrawal. According to the AfDB, the charge for the use of water from the Man-made River Project (MMRP)3 is defined in Decree No.218/1994 and is dependent on its use. For domestic use, the General Company of Water and Wastewater (GCWW) pays a tariff to the MMRP. For desalinated water delivered by the General Desalination Company of Libya (GDCOL) for domestic use, there is a charge applied for this supply to the GCWW. Finally, the domestic water tariff paid by users for the water supply service delivered by the GCWW is volumetric and has a fixed tariff4. The water masterplan will cover all of Benghazi municipality, including peri-urban areas and new areas which are not connected to any water supply system (and informed by population growth projections and city expansion), and integrate climate change adaptation measures and best practices, such as circular economy concepts, when possible. It will be a strategic document, providing a vision for the sustainable development and operation of water supply facilities with 2050 as the final planning horizon year, and from the technical, institutional, financial and environmental perspectives. Accordingly, the technical and investment forecasts will be defined for the following horizons:</p><ul><li>Short term (intermediate) 2030</li><li>Long term 2050</li></ul><p>Each horizon and interval between them will be the subject of a priority analysis of the projects and works to be carried out for the achievement of the objectives fixed at the final horizon according to the criteria of urbanization, existing infrastructure, and environmental and socio-economic impacts.</p><p>Component B: Preparation of Water and Sanitation Investment Plan Projects</p><p>An investment plan will be developed by the Consultancy Firm appointed to develop the Benghazi water masterplan and cleared by the competent authorities. The investment plan will include a project prioritization table, following a multi-criteria analysis, established in collaboration with the main stakeholders. The Consultancy Firm will then prepare the preliminary design, full design, and tender documents (including Bills of Quantities) for the top three (3) prioritized investment projects and initial budget estimates. The full / detailed design will be developed for the top three prioritized investment projects, for which at least EUR 100 million (in words: one hundred million) will be expected to be mobilized for infrastructure development.</p><p>Component C: Governance and capacity building of relevant national stakeholders and Project management</p><p>This component will strengthen the project's ownership and relevance by involving the relevant national stakeholders of the sector. Specifically, the Consultancy Firm develop a Capacity Building Plan (aligned to the time horizons as articulated under Component A) to train local authorities, particularly the Municipality of Benghazi, </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience in liaising with governmental authorities, international organizations, UN and other stakeholders required.</li><li>Experience working on public sector/utility infrastructure development projects is considered a distinct advantage.</li><li>Diplomacy and strong interactive skills necessary for dealing with senior officials in Government, and donor/development organizations as well as partners / stakeholders.</li><li>Excellent oral and written communication, and analytical skills are necessary.</li><li>Demonstrated experience in forging relationships between partners / stakeholders and maintaining effective relationships.</li><li>Strong communication and interpersonal skills, along with problem-solving and conflict resolution abilities, are essential for effectively building and maintaining relationships.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination skills.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>
Client of Committed to Good CTG
Libya - Tripoli
<p>CTG overview CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here s a list of services we offer: Staffing solutions and HR management services Monitoring and evaluation Fleet management and logistics Facilities management Sustainability and Communications Advisory Election monitoring and observation IT professional services Medical assistance Visit www.ctg.org to find out more.</p><p>Overview of position Benghazi, the second-largest city in Libya, faces significant challenges in providing adequate water services to its population of approximately 850,000 residents. These challenges are exacerbated by rapid urban expansion, aging infrastructure, water scarcity, poor water and sanitation management performance and climate change. Against this backdrop, our client jointly with the African Development Bank (AfDB), are supporting the Municipality of Benghazi to develop a comprehensive water infrastructure master plan for Benghazi City. To ensure alignment with the Benghazi Metropolitan Area Master plan1currently under finalization (as of October 2025), the water infrastructure masterplan will have 2050 as the final planning horizon year. The goal of this masterplan is to provide a strategic framework for addressing these challenges, ensuring sustainable water management, Component A: Inclusive and resilient urban water masterplan for Benghazi The development of the masterplan will include, amongst others, the following activities: infrastructure assessment, assessment of existing institutional frameworks, field data collection and analysis, identification of infrastructure needs, analysis of the water tariff system, development of long-term goals, identification of stakeholders and their roles, and identification of potential financing mechanisms. The Consultancy Firm selected to deliver this project will also refer to the recently developed sanitation masterplan2 launched in October 2024 between the International Committee of the Red Cross (ICRC) and the Libya Development and Reconstruction Fund, ensuring coherence and between this and the water masterplan being developed. With respect to the water tariff system, in Libya, the price of water depends on its source of withdrawal. According to the AfDB, the charge for the use of water from the Man-made River Project (MMRP)3 is defined in Decree No.218/1994 and is dependent on its use. For domestic use, the General Company of Water and Wastewater (GCWW) pays a tariff to the MMRP. For desalinated water delivered by the General Desalination Company of Libya (GDCOL) for domestic use, there is a charge applied for this supply to the GCWW. Finally, the domestic water tariff paid by users for the water supply service delivered by the GCWW is volumetric and has a fixed tariff4. The water masterplan will cover all of Benghazi municipality, including peri-urban areas and new areas which are not connected to any water supply system (and informed by population growth projections and city expansion), and integrate climate change adaptation measures and best practices, such as circular economy concepts, when possible. It will be a strategic document, providing a vision for the sustainable development and operation of water supply facilities with 2050 as the final planning horizon year, and from the technical, institutional, financial and environmental perspectives. Accordingly, the technical and investment forecasts will be defined for the following horizons: Short term (intermediate) 2030 Long term 2050 Each horizon and interval between them will be the subject of a priority analysis of the projects and works to be carried out for the achievement of the objectives fixed at the final horizon according to the criteria of urbanization, existing infrastructure, and environmental and socio-economic impacts. Component B: Preparation of Water and Sanitation Investment Plan Projects An investment plan will be developed by the Consultancy Firm appointed to develop the Benghazi water masterplan and cleared by the competent authorities. The investment plan will include a project prioritization table, following a multi-criteria analysis, established in collaboration with the main stakeholders. The Consultancy Firm will then prepare the preliminary design, full design, and tender documents (including Bills of Quantities) for the top three (3) prioritized investment projects and initial budget estimates. The full / detailed design will be developed for the top three prioritized investment projects, for which at least EUR 100 million (in words: one hundred million) will be expected to be mobilized for infrastructure development. Component C: Governance and capacity building of relevant national stakeholders and Project management This component will strengthen the project's ownership and relevance by involving the relevant national stakeholders of the sector. Specifically, the Consultancy Firm will develop a Capacity Building Plan (aligned to the time horizons as articulated under Component A) to train local authorities, particularly the Municipality of Benghazi, Libya Reconstruction and Development Fund, the GCWW and the GMRA, on the operation and management of the systems proposed in the masterplan.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Expert knowledge of at least one, and basic knowledge of at least two of the following components: experience in developing an action plan extracting information from ESMF to guide ESS implementation; designing standards and instruments for safeguarding compliance and screening; developing Standard Operating Procedures (SOPs) to be used in auditing ESS internally, as well as by implementing partners to ensure standardization in reporting; oversight and monitoring the implementation of environmental and risk management plans at the project level; previous experience with the UN or AfDB and MDB-funded projects is desirable.</li><li>Expert knowledge of at least two of, and basic knowledge of the other two following components: Programme/project management; Capacity development; Knowledge management; Monitoring and evaluation.</li><li>Strong computer skills and familiarity with Microsoft Office applications</li><li>Strong coordination, communication and interpersonal skills.</li><li>Ability to work with government counterparts, our clinet technical teams and external consultants.</li><li>Ability to manage deadlines, document decisions and ensure timely delivery of outputs.</li></ul>
United Nations Population Fund
Libya - Tripoli
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Consultancy title</strong></span> National Individual Consultant - Reproductive Health Consultant – UNFPA Libya Country Office <br> <span><strong>Duty station</strong></span> Tripoli, Libya,with field travel as required, including to eastern, southern and western Libya. <br> <span><strong>Duration</strong></span> Four months,subject to funding, operational needs and satisfactory performance. <br> <span><strong>Type of contract</strong></span> Individual Consultant - National Consultancy <br> <span><strong>Supervisor</strong></span> International Programmes Coordinator <br> <p><span><strong>Working arrangement</strong></span></p><br> Full-time equivalent level of effort, based in the UNFPA Country Office in Tripoli, Libya;21.75 per month.Field missions and event support may be required, subject to security and operational clearances. <br> <span><strong>Expected startdate</strong></span> As soon as possible following completion of theselection process <br> Background and rationale <p>UNFPA is the United Nations reproductive health agency. UNFPA works to deliver a world where every pregnancy is wanted, every childbirth is safe, and every young person’s potential is fulfilled. In Libya, UNFPA supports national and sub-national partners to strengthen integrated reproductive health, protection, population data and youth-responsive programmes, with particular attention to women, girls, adolescents, young people and vulnerable populations.</p><br> <p>The Libya Country Office works in a complex humanitarian and development environment that requires timely, accurate and conflict-sensitive communication. Effective communications are essential to demonstrate results, strengthen public understanding of UNFPA’s mandate, support evidence-based advocacy, mobilize resources, meet donor visibility commitments, and maintain trusted relationships with government institutions, civil society, youth actors, communities, media, donors, the United Nations Country Team and other partners.</p><br> <p>UNFPA Libya is seeking a Reproductive Health (RH) Consultant to support <span>the delivery of the RH programme and ensure high-impact and sustained results of the RH humanitarian response. While working under the supervision of the International Programme Coordinator and in coordination with the Programme Team and Field Coordinators, the consultant will support the planning, implementation, monitoring, evaluation and reporting on RH programme activities.</span></p><br>Purpose and objective of the consultancy<br> <p>The overall objective of the consultancy is to support UNFPA Libya in planning and implementing coherent, high-quality and results-focused RH Programmes.</p><br> <p>The specific objectives are to:</p><br> <ul> <li><span>Support policy dialogue and the development of strategies and programmes on Reproductive Health with key stakeholders, including the Ministry of Health.</span> <ul> <li><span>Provide technical support to the strengthening of national health systems and institutional capacities to deliver high-quality, people-centered Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> <li><span>Manage strategic partnerships with government, civil society, and development partners, and support advocacy and resource mobilization efforts for RMNCAH.</span></li> <li><span>Provide technical assistance to strengthen RH service delivery of UNFPA Implementing Partners.</span></li> <li><span>Champion the use of data and evidence for policy formulation, programme innovation, and strategic communication on key Reproductive Health (RH) issues.</span></li> </ul></li> </ul> <ol> <li>Scope of work</li> </ol> <p>Under the direct supervision of the International Programme Coordinator or designated Programme Lead, the consultant will undertake the following functions:</p><br> <ul> <li><span>Technical Leadership and Capacity Strengthening</span> <ul> <li><span>Provide technical support to UNFPA Implementing Partners to strengthen Reproductive Health (RH) services in humanitarian and development programmes.</span></li> <li><span>Support the development of capacity-strengthening initiatives for RH service delivery, including the institutionalization of emergency obstetric care (EmONC) and the strengthening of midwifery services.</span></li> <li><span>Oversee the technical quality and adaptation of clinical norms, service delivery guidelines, and educational materials to enhance access to and quality of Reproductive, Maternal, Neonatal, Child and Adolescent Health (RMNCAH) services.</span></li> </ul></li> <li><span>Policy, Advocacy and Coordination</span> <ul> <li><span>Support high-level policy dialogue and provide strategic technical advice to senior officials in government institutions, particularly the Ministry of Health, to ensure RMNCAH priorities are embedded in national health and development agendas.</span></li> <li><span>Support the formulation, review, and implementation of national laws, policies, and strategies related to maternal mortality reduction, maternal and child health and family planning, ensuring alignment with international commitments and evidence-based best practices</span></li> <li><span>Promote the health of women and young people and champion the integration of human rights and youth engagement frameworks into all national RH policies and programming.</span></li> <li><span>Represent UNFPA in inter-agency coordination platforms, including the Health and Nutrition Task Force, and ensure RH is embedded in strategic priorities, programme interventions and results frameworks.</span></li> <li><span>Provide administrative and technical assistance to strengthen partnerships, communication flow, and collaborative planning.</span></li> </ul></li> <li><span>Emergency preparedness and response</span> <ul> <li><span>Provide technical leadership to ensure the resilience of SRH services in humanitarian contexts, guaranteeing that the Minimum Initial Service Package (MISP) and EmONC are integrated into national emergency preparedness and response plans.</span></li> <li><span>Guide readiness assessments and contingency planning and ensure the availability of technical expertise for rapid deployment during humanitarian crises.</span></li> <li><span>Support quality assurance and implementation of RH programmes by UNFPA Implementing partners in coordination with the Programme Analysts Integrated Services, and Field Coordinators.</span></li> </ul></li> <li><span>Knowledge Management and Evidence Generation</span> <ul> <li><span>Support the Programme Analyst Data and Monitoring in RH data gathering and analysis and ensure evidence-based decision-making by leading knowledge management strategies that inform policy, advocacy, and programming.</span></li> <li><span>Oversee the generation and strategic dissemination of evidence, including policy briefs, research, and case studies, to highlight gaps, innovations, and best practices in RH for a high-level audience.</span></li> <li><span>Ensure that lessons learned from programmes are systematically documented and utilized to inform the scaling-up of successful interventions.</span></li> </ul></li> </ul> <p>Any other tasks as assigned by the supervisor.</p><br>Expected deliverables and payment schedule <p>The consultant will work full-time (21.75 days per month). Payments will be made monthly upon satisfactory completion and approval of the agreed outputs and performance report by UNFPA. The indicative product mix may be adjusted to reflect operational needs, emerging priorities and the final contracting modality, while preserving the overall scope and accountability of the assignment.</p><br>Working arrangements and methodology<br><ul> <li>The consultant will be based at UNFPA Offices in Tripoli, Libya and will work closely with the UNFPA Libya programme, monitoring, operations and field teams, as well as implementing partners and relevant external stakeholders.</li> <li>Travel to municipalities and field locations, including in eastern, southern and western Libya, may be required subject to UN security procedures, operational clearance, availability of resources and prior authorization by UNFPA.</li> <li>Official travel associated with the assignment will be authorized and arranged in accordance with applicable UNFPA duty-travel policies and procedures.</li> <li>The consultant may not issue public statements, speak on behalf of UNFPA or commit the organization externally unless specifically authorized.</li> <li>The consultant will not exercise supervisory authority over UNFPA personnel or implementing partners and will not approve expenditures. Any technical role in procurement or production will remain subject to UNFPA procedures and delegated authority.</li></ul><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li><span>Advanced university degree (Master's or equivalent) in Public Health, Medicine, Health Systems Management, or a related health science field.</span></li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li><span>A minimum of 2 years of progressively responsible professional experience in public health policy, planning, and management, with a specific focus on Reproductive Health or Maternal and Child Health.</span></li> <li><span>Demonstrated experience in providing high-level policy advice and technical assistance to government ministries (e.g., Ministry of Health) and other stakeholders.</span></li> <li><span>Substantive expertise and proven experience in key areas such as maternal mortality reduction, reproductive health and family planning.</span></li> <li><span>In-depth understanding of Libya's health sector, including its political, social, and institutional landscape.</span></li> <li><span>Experience in culturally sensitive programming and addressing the needs of vulnerable populations.</span></li> <li><span>Field experience addressing/integrating reproductive health and reproductive rights issues in humanitarian and development programmes is highly desirable.</span></li> <li><span>Familiarity with the Minimum Initial Service Package (MISP) for Reproductive Health in crises is a strong asset.</span></li> <li><span>Knowledge and understanding of human rights-based approaches to health, quality of care, and addressing issues such as sexual violence.</span></li> <li><span>Proficiency in Microsoft Office Suite, including Excel for data analysis and management.</span></li></ul><p><strong>Languages: </strong></p><br><ul> <li>Fluency in Arabic and English, written and spoken, is required.</li></ul><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships </li></ul>Application requirements <ul> <li>Updated CV or P11 demonstrating relevant experience.</li> <li>Brief motivation letter demonstrating understanding of the assignment and demonstrating the required technical knowledge and skills.</li> <li>Financial proposal indicating the daily or monthly consultancy fee, as required by the procurement process.</li> <li>At least two professional references.</li> </ul><br><br> </div>