Jobs in The Gulf

<p>Leads the Continuous Improvement (CI) process in order to improve the operational performance in area of responsibility - Manages and monitors CI - Continuous Improvement to ensure that expected results are delivered on time and at target, KPIs: M1&amp;M2 - Defines and updates the work instructions for Employee Continuous Improvement Process in the Plant/Country - Manages the proper evaluation of ideas in collaboration with the affected positions (e.g. CI committees, Controlling) - Manages the proper calculation of impact for CI initiatives (business case, pay-back or return on investment, etc.) - Leads the regular Plant CI Committee (in SMC or in Country) - Organizes CI campaigns and recognitions concept to generate and to implement CI ideas to promote employee CI and management CI - Provides all needed support and trainings to use the Ideas Management Software e. g. CIP software as local administration and LPI Software - Ensures transfer and implementation of ideas in the Plant or Country, especially between segments, departments and with other Plants or Countries - Checks ideas from other Plants or Countries to determine their applicability at own Plant or Country in collaboration with affected departments - Performs induction trainings: 5S, 8 types of waste, Idea Management software</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Engineering degree in a relevant field Language: English B2 &amp; French C1 Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p>

<p>Despite these efforts, IOM s ability to respond to critical and lifesaving needs is increasingly constrained. Without additional support, thousands of migrants could be left without access to basic healthcare, putting their lives and the broader public health at risk. Increased support is therefore vital to enable IOM to bridge urgent service gaps, protect the most vulnerable, and uphold public health priorities until national systems are sufficiently equipped to respond independently.</p><p>Under the overall supervision of the Head of Sub-office (Zarzis) and the direct supervision of the migration health physician, the succeful incumbent will be responsible for the following tasks:</p><ul><li>Provide general assistance with the daily nursing activities to fulfil the technical requirements in the areas of:</li><ul><li>Medical examinations; Such as checking vital signs, weight, height, visual acuity; and, Blood, urine or sputum collection as required.</li><li>Support in TB management; Directly Observed Treatment Short Course (DOTS);</li><li>Support Infection prevention and control mechanisms;</li><li>Support pre-departure procedures and medical movements;</li><li>Support documentation, certification and information transmission;</li><li>Transport of samples to the laboratory in a proper and safe manner;</li><li>Liaise with the laboratory, receive results and reports in a timely manner; and,</li><li>Other technical areas as may be required.</li></ul><li>Provide support and general information to the migrants and/or refugees in relation to:</li><ul><li>The migration health assessment, specially focusing on Chest Xray, Immunization and sputum testing for those requiring it; and,</li><li>Treatments and referrals tpo public and private helath facilities.</li></ul><li>Support the medical team members with proper identification and follow up by:</li><ul><li>Comprehensive history taking;</li><li>Accurate and thorough Biodata collection;</li><li>Ensuring ID verification for each step of the health assessment process; and,</li><li>Keeping a register of applicants who undergo health investigations and testing.</li></ul><li>Follow the Health Programmes check lists and Standard Operating Procedures (SOP s) and maintain standard universal precautions within IOM clinics.</li><li>Assist in medical emergency management as well as with chronic case management and related procedures.</li><li>Arrange for specialist consultations and ensure receipt of specialist reports as assigned.</li><li>Support proper and accurate record keeping of applicants throughout the migration health assessment process, including uploading medical reports on the required databases.</li><li>Perform medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).</li><li>Assist the team with checking medical invoices.</li><li>Prepare list of medical drugs and supplies for ordering as requested by the Migration Health Physician or Migration Health Nurse, assist in inventory taking, confirm and receive ordered drugs and supplies; all in close coordination with the administrative and finance teams.</li><li>Perform other duties as may be assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li><strong>Education</strong>: Certificate or High School diploma from an accredited academic institution in Nursing. A valid license to practice nursing in the country of duty station. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><strong>Experience</strong>: For Bachelor's Degree holder a minimum of two (2) years of relevant clinical experience and for Diploma holder a minimum of four (4) years of relevant clinical experience. Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage; and, Experience in working with people from different cultural background is an advantage.</li><li><strong>Knowledge</strong>: Knowledge of and experience in clinical nursing. Knowledge of principles of preventive care and disease control.</li><li><strong>Computer literacy</strong>: MS Office suite (Word, Excel, Access)</li><li><strong>Skills</strong>:<ul><li>Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds;</li><li>Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines;</li><li>Ability to draft correspondence and communicate effectively;</li><li>High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system;</li><li>Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency;</li><li>Strong organizational and planning skills;</li><li>Excellent time management skills;</li><li>Excellent verbal and written communication skills in all three languages (Arabic, French, English);</li><li>Attention to details and problem-solving skills;</li><li>Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</li></ul></li><li><strong>Languages</strong>: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, For all applicants, fluency in French, and english is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>All IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 1</h2><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2, if with direct reports</h2><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

<p>Dans le cadre du renforcement de notre p le comptable, nous recrutons un(e) Team Leader Comptabilit ma trisant le cycle complet de comptabilit et disposant d une solide exp rience dans la gestion d quipes. Mission principale Planifier et superviser les activit s comptables (cl tures mensuelles et annuelles) Garantir le respect des d lais, de la qualit et des KPIs Encadrer, accompagner et d velopper les membres de l l'quipe Assurer le reporting r gulier aupr s du management Contribuer l am lioration continue des processus Collaborer avec les quipes internes (Finance, Tr sorerie, Paie, IT ) et les partenaires en France</p><p><strong>Desired Candidate Profile</strong></p><p>Profil recherch</p><ul><li>Bac+3 minimum en Comptabilit / Finance</li><li>5-7 ans d exp rience en comptabilit dont au moins 1 an en management ou coordination</li><li>Bonne ma trise des principes comptables et d Excel (SAP est un plus)</li><li>Fran ais B2 minimum (anglais appr ci )</li></ul><p>Soft Skills &amp; Leadership</p><ul><li>Leadership naturel, courage manag rial et sens p dagogique.</li><li>Tr s bonne communication et diplomatie.</li><li>Rigueur, capacit d analyse et gestion des priorit s.</li><li>Orientation r sultats, sens de l organisation et autonomie.</li><li>Capacit g rer des situations complexes et arbitrer.</li><li>Esprit d quipe, orientation client et attitude positive</li></ul>

<p>We wish to strengthen our Sousse team and recruit "Agent Service Client, Sousse".</p><p>Principal responsibilities :</p><ul><li>Respond to customer requests by phone, email, on social networks</li><li>Inform customers according to their requests: duplicate receipts, store information, product return conditions, etc.</li><li>Forward different requests to the relevant departments</li><li>Assemble files concerning bodily and material damage.</li><li>Analyze files and liaise with different departments to find solutions to customer requests, forward files, and ensure follow-up.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience: 0- 3 years</li><li>Skills: Excellent telephone skills, Excellent level in French (C1), Resistance to stress, ability to take a step back, Rigorous, Organized, Good spelling.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Your team&nbsp;</b></p><br><p>As part of our strategic expansion, we are looking for talented Junior Murex Consultants to join our CS EMEA ERM domain in Tunis and play a key role in supporting our European clients through production, upgrades, and implementation projects.</p><br><p>&nbsp;<br>You will be joining the new team in Tunis, which is fully integrated into the Client Services EMEA ERM domain. This cross-asset team covers all areas of Risk Management, with a primary focus on Credit Risk and Risk Control.</p><br><p><br>Although physically located in Tunis, the team operates as an extension of our regional structure, working in close coordination with our Paris office. The team is deeply embedded in client-facing activities and plays an important role in delivering high-quality solutions.&nbsp;This setup offers a unique blend of local autonomy and global integration. The direct reporting line is in Tunis, ensuring proximity and agility, while the functional alignment remains with the Regional Domain team in Paris, providing strategic direction, domain leadership, and access to broader initiatives.&nbsp;</p><br><p><b>Your missions&nbsp;</b></p><br><ul><li><p>Provide support services to the clients : follow-up and solving of open cases</p><br></li><li><p>Contribute to the building phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed</p><br></li><li><p>Manage defect correction and product enhancement</p><br></li><li><p>Conduct training, internal to Murex or to clients</p><br></li><li><p>Participate to client assistance on-site</p><br></li><li><p>Work on an internal product evolution stream</p><br></li></ul><p><b>Your profile&nbsp;</b></p><br><ul><li><p>Graduate (master’s degree from engineering, university) with a specialization in financial markets and/or mathematics.</p><br></li></ul><ul><li><p>Interest in IT/software development and proficiency in Unix, SQL databases and/or Oracle Sybase is desirable.</p><br></li></ul><ul><li><p>Strong analytical and problem-solving skills&nbsp;</p><br></li></ul><ul><li><p>Client-facing and excellent interpersonal and communication abilities&nbsp;</p><br></li></ul><ul><li><p>Ability to work independently, take initiatives and manage priorities in a dynamic environment&nbsp;</p><br></li></ul><ul><li><p>Fluent in English required and openness to travel</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Senior Microsoft Fabric – Power BI Data Engineer, you will play a key role in building and evolving reusable, product‑oriented data and analytics solutions on Microsoft Fabric. You will work hands‑on from data ingestion and Python‑based transformations to analytics‑ready data models and Power BI semantic layers. You will design well‑structured, high‑quality Fabric reports and analytics, with strong attention to usability, clarity, and performance.</p><br><br><p>You will ensure solutions are scalable, maintainable, and standardized, avoiding one‑off custom implementations. You will apply strong engineering practices, using Git and GitHub to manage, review, and promote changes within Fabric, while collaborating closely with business and technical stakeholders to deliver trusted data products.</p><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li>Reporting &amp; Data Products (Power BI/Fabric)<ul><li>Build end to end Power BI solutions:<ul><li>Semantic models</li><li>DAX measures</li><li>Dashboards and reports</li></ul></li><li>Focus on product thinking:<ul><li>Generic datasets reusable by multiple consumers</li><li>Clear contract between data model and reports</li></ul></li><li>Ensure reports are:<ul><li>Performant</li><li>Maintainable</li><li>Aligned with business KPIs</li><li>Aligned to the designed UI/UX</li></ul></li></ul></li><li>Data Modeling (Analytics Ready)<ul><li>Design scalable analytical models meant to be reused across reports:<ul><li>Star schemas (facts &amp; dimensions)</li><li>Conformed dimensions and standardized KPIs</li></ul></li><li>Optimize models for:<ul><li>Performance</li><li>Governance</li><li>Long term evolution</li></ul></li></ul></li><li>Data Engineering &amp; Transformation (Microsoft Fabric)<ul><li>Design and implement reusable data pipelines using:<ul><li>Microsoft Fabric Lakehouse</li><li>Dataflows Gen2</li><li>Notebooks (Python / PySpark)</li></ul></li><li>Build production ready transformations in Python:<ul><li>Data cleansing, enrichment, aggregations</li><li>Incremental loads, idempotent logic</li><li>Basic data quality and validation checks</li></ul></li><li>Apply Medallion architecture principles (Bronze / Silver / Gold)</li></ul></li><li>Engineering Practices &amp; Product Mindset (Key Requirement)<ul><li>Work with a product oriented approach:<ul><li>Standardized data models and pipelines</li><li>Avoid one off custom logic per consumer</li><li>Favor configuration over customization</li></ul></li><li>Apply software engineering best practices to data:<ul><li>Modular code</li><li>Naming conventions</li><li>Documentation</li></ul></li><li>Contribute to shared patterns and internal data products</li></ul></li><li>Git, GitHub &amp; CI/CD Integration<ul><li>Use Git and GitHub as the default way of working:<ul><li>Version control for notebooks, semantic models and pipelines</li><li>Proper branching and pull requests</li></ul></li><li>Work with GitHub integrated Microsoft Fabric:<ul><li>Code changes tracked and reviewed</li><li>Collaboration through PRs</li></ul></li><li>Basic understanding of:<ul><li>CI/CD concepts for data &amp; Power BI</li><li>Promotion of changes across environments (dev / test / prod)</li></ul></li></ul></li></ul><p><b>Must‑Have</b></p><br><br><ul><li><b>5+ years</b>' experience in data, BI or analytics roles</li><li>Strong hands‑on experience with:<ul><li><b>Microsoft Fabric</b></li><li><b>Power BI</b> (semantic model, DAX, reporting)</li><li><b>Python</b> for data transformation (Pandas, basic PySpark)</li><li><b>SQL</b></li></ul></li><li>Solid understanding of:<ul><li>Data modelling for analytics</li><li>Data warehouse / Lakehouse concepts</li></ul></li><li>Experience using <b>Git</b> in a professional environment</li><li>Engineering mindset applied to data (not only reporting)</li></ul><br><p><b>Nice to Have (</b>Not Mandatory)</p><br><br><p>• Experience with Azure cloud services </p><br><br><p>• Exposure to: </p><br><br><p>o CI/CD pipelines (GitHub Actions, Azure DevOps)</p><br><br><p>Microsoft Fabric expertise is a plus, but we value strong fundamentals and engineering discipline above buzzwords.</p><br><br><p><span><b>Collaborate with</b>:</span></p><br><br><ul><li><span>Architects</span></li><li><span>Product owners</span></li><li><span>Lead Engineers</span></li><li><span>Business stakeholders</span></li></ul><p><span>&nbsp;Challenge requirements that lead to:</span></p><br><br><ul><li><span>Over‑customization</span></li><li><span>Unmaintainable solutions</span></li></ul><p>&nbsp;Promote <b>long‑term platform quality</b> over short‑term quick fixes<br></p><br><br><p><span><i>About FNZ</i></span></p><br><br><p><span><i>FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.&nbsp;</i></span></p><br><br><p><span><i>We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.&nbsp;</i></span></p><br><br><p><span><i><span>We partner with the world’s leading financial institutions, with over US$2.5 trillion in assets on platform (AoP).<br>Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.</span></i></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Consultant(e) Solutions Junior - Projets &amp; Relation Client TBML <p>Le/la Consultant(e) Solutions Junior intervient à l'interface entre nos clients internationaux et nos équipes Produit, R&amp;D, QA et techniques. Il/elle participe au cadrage des projets TBML, à la formalisation des besoins, au suivi de leur réalisation et à l'accompagnement des utilisateurs. Le poste combine compréhension fonctionnelle, gestion de projet et relation client, en français comme en anglais.</p><br> <p><strong><br>À propos de Vneuron et de Reis RCS</strong></p><br> <p><strong>Vneuron</strong> est une entreprise RegTech de premier plan, spécialisée dans la transformation de la conformité en matière de lutte contre la criminalité financière. Sa solution avancée, <strong>Reis RCS</strong>, optimise la gestion des risques, le filtrage AML et sanctions, et assure la conformité grâce à une supervision en temps réel, une détection des risques par IA et une gestion intégrée des dossiers.</p><br> <p>En 2025, Vneuron a été reconnue parmi les <strong>Top Innovators du FinCrimeTech50</strong>, a remporté le prix de la <strong>Meilleure solution de Compliance as a Service</strong> aux <strong>RegTech Insight Awards Europe</strong>, et figure dans l'<strong>AIFinTech100 2025</strong>. Elle est également distinguée pour la quatrième année consécutive dans le <strong>RegTech100</strong>.</p><br> <p>Chez Vneuron, nous construisons l'avenir de la conformité financière.</p><br> <p><strong>Notre culture et nos valeurs</strong></p><br> <p>Chez Vneuron, le développement de notre équipe est au cœur de nos priorités. Nous offrons un <strong>environnement de travail agréable et confortable</strong>, au sein d'une organisation <strong>collaborative</strong> et à structure <strong>plate</strong>, avec un management accessible et impliqué.</p><br> <p>Nous sommes portés par une équipe <strong>jeune</strong>, passionnée et engagée, où règnent le respect et l'esprit de partage. Vous évoluerez aux côtés d'<strong>experts chevronnés</strong> qui vous accompagneront dans le développement de votre carrière, tant sur le plan technique que personnel.</p><br> <p>Notre ambition est de diffuser nos technologies innovantes à l'échelle mondiale pour contribuer à un impact positif durable.</p><br> <p>Parce que nous croyons que chaque personne est unique et précieuse, nous valorisons l'<strong>écoute active de vos idées et propositions</strong>. Vous jouerez un rôle essentiel dans la réalisation de nos prochaines étapes stratégiques.</p><br> <p><strong><br>Missions principales</strong></p><br> <p><em>Compréhension et spécification des besoins</em></p><br> <ul><li>Participer aux ateliers de cadrage avec les clients afin de comprendre leurs processus, leurs données et leurs attentes</li><li>Recueillir, analyser et reformuler les besoins fonctionnels et techniques</li><li>Rédiger des spécifications fonctionnelles claires et structurées</li><li><p>Décrire les règles métier, scénarios de détection, écrans, workflows, rapports et besoins d'intégration</p><br></li><li>Préparer des user stories, critères d'acceptation, jeux de données et cas de test</li><li><span>Identifier les éventuelles ambiguïtés, incohérences ou dépendances dans les demandes exprimées</span></li><li>Faire le lien entre les besoins du client et les fonctionnalités disponibles dans la solution TBML</li><li>Proposer, lorsque cela est pertinent, des solutions basées sur les fonctionnalités existantes plutôt que des développements spécifiques</li></ul> <p><em>Gestion et suivi des projets</em></p><br> <ul><li>Participer à la préparation des plannings, jalons et priorités du projet</li><li><p>Organiser et suivre les différentes actions nécessaires à la mise en œuvre de la solution</p><br></li><li>Coordonner les échanges entre les clients et les équipes internes</li><li>Suivre l'avancement des configurations, intégrations, développements, tests et déploiements</li><li>Identifier les risques, dépendances et points bloquants, puis assurer leur suivi jusqu'à résolution</li><li>Préparer les réunions de projet, rédiger les comptes rendus et suivre les plans d'action</li><li>Maintenir une visibilité claire sur les décisions prises, les responsabilités et les prochaines étapes</li><li>Participer aux phases de recette, de mise en production et de démarrage de la solution</li></ul> <p><em>Relation et accompagnement client</em></p><br> <ul><li>Être un point de contact régulier pour le client tout au long du projet<br>Animer ou participer aux ateliers, réunions de suivi, démonstrations et sessions de recette</li><li>Communiquer clairement sur l'avancement, les décisions, les difficultés et les prochaines étapes</li><li>Savoir expliquer simplement des sujets fonctionnels ou techniques à des interlocuteurs variés</li><li>Accompagner les utilisateurs dans la prise en main de la solution TBML</li><li>Participer à la préparation des supports de formation et à l'animation des sessions</li><li>Recueillir les retours des utilisateurs et les transmettre de manière structurée aux équipes Produit et R&amp;D</li><li>Contribuer à construire une relation de confiance durable avec les clients</li></ul> <p><strong>Profil &amp; compétences</strong></p><br> <ul><li>Diplôme d'ingénieur, master en systèmes d'information, informatique, finance, gestion de projet ou domaine équivalent</li><li>Première expérience, stage ou projet significatif en business analysis, gestion de projet, consulting, intégration ou mise en œuvre d'une solution logicielle</li><li>Capacité à comprendre des processus métier complexes et à les traduire en exigences claires</li><li>Excellentes capacités de rédaction, de synthèse et d'organisation</li><li><p>Intérêt pour les produits logiciels, les données et les problématiques de conformité</p><br></li><li>Aisance avec les outils de gestion de projet, de documentation et de suivi des demandes</li><li>Aisance avérée avec les outils d'IA générative et capacité à formuler des consignes précises pour obtenir un résultat directement exploitable</li><li>Esprit critique face aux productions de l'IA</li><li>Des connaissances en SQL, API, formats de données ou applications web sont appréciées</li><li>Très bon niveau de français et d'anglais, à l'écrit comme à l'oral</li><li>Aisance relationnelle et capacité à échanger directement avec des clients internationaux</li><li>Capacité à écouter, reformuler, poser les bonnes questions et gérer des attentes parfois contradictoires</li><li>Autonomie, rigueur, esprit d'analyse et sens des responsabilités</li><li><p>Capacité à gérer plusieurs sujets en parallèle et à s'adapter rapidement</p><br></li></ul> <p><strong><br>Ce que nous recherchons</strong></p><br> <p>Nous recherchons avant tout une personne <strong>polyvalente</strong>, capable de comprendre un besoin, de le formaliser clairement, de coordonner sa mise en œuvre et d'accompagner le client jusqu'à l'utilisation effective de la solution.</p><br> <p>Le poste nécessite un bon équilibre entre <strong>rigueur et relationnel</strong> : savoir structurer un projet et ses spécificités, tout en maintenant une communication claire, professionnelle et constructive avec les clients et les équipes internes.</p><br> <p>Une connaissance de l'<strong>AML</strong>, du <strong>Trade Finance</strong> ou du <strong>TBML</strong> est un plus, mais n'est pas obligatoire. Une formation fonctionnelle et technique à la solution sera assurée.</p><br> <p><strong><br>Avantages</strong></p><br> <ul><li>L'opportunité d'évoluer dans des environnements stimulants et de contribuer à un impact positif à l'échelle mondiale.</li><li>Perspectives de développement de carrière.</li><li>Avantages santé et bien-être pour vous et votre famille.</li><li>Un environnement de travail agréable et évolutif, favorisant l'épanouissement personnel et professionnel.</li><li>Des conditions optimales pour vous permettre de vous concentrer sur ce que vous aimez faire.</li><li>Une équipe soudée, fondée sur le respect, le partage et la passion du métier.</li><li>Une politique d'égalité des chances, sans distinction de genre, de religion ou de culture.</li></ul> <p><strong>Prochaine étape</strong></p><br> <p>Si vous avez l'ambition de dynamiser votre carrière à travers de nouveaux défis, tout en valorisant votre potentiel et votre soif permanente d'apprentissage, ce poste est fait pour vous.</p><br> <p><strong>Postulez dès maintenant</strong> et devenez le prochain <strong>Spark</strong> !</p><br> <p>Suivez-nous sur LinkedIn pour en savoir plus sur l'équipe Spark et nos solutions Spark.</p><br> <p>Nous serons ravis de vous rencontrer et de vous fournir davantage d'informations.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Ingénieur Solutions Junior - TBML <p>L'Ingénieur(e) Solutions Junior participe à la mise en œuvre de notre solution TBML chez nos clients internationaux : préparation des environnements, intégration des données, tests, mise en production et accompagnement des utilisateurs. Le poste combine des dimensions techniques, fonctionnelles et relationnelles, en lien direct avec les clients, en français et en anglais, et en collaboration étroite avec nos équipes Produit, R&amp;D, QA et DevOps.</p><br> <p><strong><br>À propos de Vneuron et de Reis RCS</strong></p><br> <p><strong>Vneuron</strong> est une entreprise RegTech de premier plan, spécialisée dans la transformation de la conformité en matière de lutte contre la criminalité financière. Sa solution avancée, <strong>Reis RCS</strong>, optimise la gestion des risques, le filtrage AML et sanctions, et assure la conformité grâce à une supervision en temps réel, une détection des risques par IA et une gestion intégrée des dossiers.</p><br> <p>En 2025, Vneuron a été reconnue parmi les <strong>Top Innovators du FinCrimeTech50</strong>, a remporté le prix de la <strong>Meilleure solution de Compliance as a Service</strong> aux <strong>RegTech Insight Awards Europe</strong>, et figure dans l'<strong>AIFinTech100 2025</strong>. Elle est également distinguée pour la quatrième année consécutive dans le <strong>RegTech100</strong>.</p><br> <p>Chez Vneuron, nous construisons l'avenir de la conformité financière.</p><br> <p><strong>Notre culture et nos valeurs</strong></p><br> <p>Chez Vneuron, le développement de notre équipe est au cœur de nos priorités. Nous offrons un <strong>environnement de travail agréable et confortable</strong>, au sein d'une organisation <strong>collaborative</strong> et à structure <strong>plate</strong>, avec un management accessible et impliqué.</p><br> <p>Nous sommes portés par une équipe <strong>jeune</strong>, passionnée et engagée, où règnent le respect et l'esprit de partage. Vous évoluerez aux côtés d'<strong>experts chevronnés</strong> qui vous accompagneront dans le développement de votre carrière, tant sur le plan technique que personnel.</p><br> <p>Notre ambition est de diffuser nos technologies innovantes à l'échelle mondiale pour contribuer à un impact positif durable.</p><br> <p>Parce que nous croyons que chaque personne est unique et précieuse, nous valorisons l'<strong>écoute active de vos idées et propositions</strong>. Vous jouerez un rôle essentiel dans la réalisation de nos prochaines étapes stratégiques.</p><br> <p><strong><br>Missions principales</strong></p><br> <ul><li>Installer, configurer et déployer la solution TBML dans différents environnements : cloud, on-premise, test et production</li><li>Préparer les environnements et vérifier les prérequis techniques avant chaque installation</li><li>Participer à l'intégration des données, documents et flux Trade Finance provenant des systèmes clients</li><li>Configurer les différents composants de la solution, les référentiels et les scénarios de détection selon les besoins du projet</li><li>Contrôler la qualité et la cohérence des données intégrées dans la plateforme</li><li>Réaliser les tests techniques et fonctionnels, les sanity checks et les validations avant mise en production</li><li><span>Diagnostiquer et résoudre les problèmes liés à l'installation, à la configuration, aux données ou aux environnements</span></li><li>Participer aux ateliers de cadrage, démonstrations, recettes et réunions de suivi avec les clients</li><li>Présenter clairement l'état d'avancement, les résultats obtenus, les difficultés rencontrées et les prochaines étapes</li><li>Accompagner les utilisateurs dans la prise en main de la solution et répondre à leurs questions fonctionnelles ou techniques</li><li>Assurer le suivi des demandes et incidents clients jusqu'à leur résolution</li><li>Recueillir les retours des utilisateurs et les transmettre de manière structurée aux équipes Produit et R&amp;D</li><li>Rédiger et maintenir les procédures d'installation, guides de configuration, comptes rendus et documents d'exploitation</li></ul> <p><strong>Profil &amp; compétences</strong></p><br> <ul><li>Diplôme d'ingénieur en informatique, systèmes d'information, data ou domaine équivalent</li><li>Première expérience, stage ou projet significatif en développement, intégration, support applicatif ou mise en œuvre de solutions logicielles</li><li>Bonnes bases en Linux, Docker, bases de données, SQL et applications web</li><li>Aisance avérée avec les outils d'IA</li><li>Connaissances en Java, Spring Boot, Angular, PostgreSQL, Elasticsearch ou technologies similaires appréciées</li><li>Capacité à comprendre rapidement une architecture technique, des flux de données et des problématiques fonctionnelles</li><li>Très bon niveau de français et d'anglais, à l'écrit comme à l'oral</li><li>Aisance pour échanger avec des interlocuteurs techniques et métiers<br>Capacité à expliquer simplement un sujet technique, à poser les bonnes questions et à reformuler un besoin client</li><li>Esprit d'analyse, curiosité, rigueur et sens des responsabilités</li><li>Autonomie, polyvalence et capacité à intervenir sur des sujets variés</li><li>Disponibilité ponctuelle pour accompagner des mises en production ou des déplacements chez les clients</li></ul> <p><strong>Ce que nous recherchons</strong></p><br> <p>Nous recherchons avant tout une personne <strong>polyvalente</strong>, capable de comprendre un besoin client, de prendre en main une solution technique, d'intégrer des données, de participer à un déploiement et d'investiguer les éventuels problèmes.</p><br> <p>Le poste nécessite également une bonne <strong>qualité de communication</strong> : savoir écouter, expliquer, rassurer, rendre compte de l'avancement et maintenir une relation professionnelle avec le client tout au long du projet.</p><br> <p>Une connaissance de l'<strong>AML</strong>, du <strong>Trade Finance</strong> ou du <strong>TBML</strong> est un plus, mais n'est pas obligatoire. Une formation fonctionnelle et technique à la solution sera assurée.</p><br> <p><strong><br>Avantages</strong></p><br> <ul><li>L'opportunité d'évoluer dans des environnements stimulants et de contribuer à un impact positif à l'échelle mondiale.</li><li>Perspectives de développement de carrière.</li><li>Avantages santé et bien-être pour vous et votre famille.</li><li>Un environnement de travail agréable et évolutif, favorisant l'épanouissement personnel et professionnel.</li><li>Des conditions optimales pour vous permettre de vous concentrer sur ce que vous aimez faire.</li><li>Une équipe soudée, fondée sur le respect, le partage et la passion du métier.</li><li>Une politique d'égalité des chances, sans distinction de genre, de religion ou de culture.</li></ul> <p><strong>Prochaine étape</strong></p><br> <p>Si vous avez l'ambition de dynamiser votre carrière à travers de nouveaux défis, tout en valorisant votre potentiel et votre soif permanente d'apprentissage, ce poste est fait pour vous.</p><br> <p><strong>Postulez dès maintenant</strong> et devenez le prochain <strong>Spark</strong> !</p><br> <p>Suivez-nous sur LinkedIn pour en savoir plus sur l'équipe Spark et nos solutions Spark.</p><br> <p>Nous serons ravis de vous rencontrer et de vous fournir davantage d'informations.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As a Warehouse Manager, this role plays a key part in ensuring the timely, efficient, and accurate flow of materials from receipt through final shipment. By leading warehouse operations, driving inventory accuracy, and optimizing logistics processes, the position directly contributes to customer satisfaction, operational excellence, and continuous improvement. Join a collaborative environment where leadership, innovation, and process excellence support business success and professional growth.</p><p><b>Grow with us – Your Responsibilities</b></p><br><ul><li><p>Manage the receiving process and ensure materials are delivered in a timely manner to the appropriate destination</p><br></li><li><p>Ensure inventory accuracy for finished goods and associated accessories, including serial number validation and batch control</p><br></li><li><p>Define, monitor, and report on department metrics, workcell goals, and operational objectives</p><br></li><li><p>Achieve assigned performance targets and provide recommendations for process improvements</p><br></li><li><p>Oversee daily shipping activities and ensure products are delivered to customers on time using the most efficient shipping methods and freight carriers for domestic and international shipments</p><br></li><li><p>Lead and support continuous improvement initiatives, including TCC 6S and Kaizen programs, while optimizing warehouse layout and environmental storage controls</p><br></li><li><p>Manage customer return processes and quarantine requirements, ensuring proper storage and tracking of non-inventory items and requests</p><br></li><li><p>Contribute to departmental budget planning and ensure responsible management of approved budgets</p><br></li><li><p>Monitor and report on aged inventory, maintain inventory according to FIFO principles, and actively track product expiration dates</p><br></li><li><p>Lead assigned projects through completion while effectively utilizing available resources</p><br></li></ul><p><b>What will convince us</b></p><br><ul><li><p>Degree in Business or a related discipline, or a minimum of 7 years of professional experience directly related to the role responsibilities</p><br></li><li><p>Demonstrate solid knowledge of outbound logistics, customs regulations, and international shipping requirements</p><br></li><li><p>Apply best practices in warehouse and logistics management with experience using ERP systems, Microsoft Office, and Outlook</p><br></li><li><p>Analyze operational data effectively and prepare clear reports and recommendations for improvement</p><br></li><li><p>Manage projects from initiation through completion while balancing priorities and available resources</p><br></li><li><p>Demonstrate strong leadership capabilities, including coaching, employee development, and team motivation</p><br></li><li><p>Collaborate effectively across functions to achieve operational and business objectives</p><br></li><li><p>Build productive relationships through strong interpersonal skills and a team-oriented approach</p><br></li></ul><br><p><b>About Sartorius&nbsp;</b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.&nbsp;</p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application.&nbsp;<br>www.sartorius.com/careers</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>

<p>Ensures that board design orders are completed in line with defined deadlines</p><p>Creates or modifies board designs according to the defined requirements</p><p>Analyses and implements internal and customer change documentation in line with change management process requirements</p><p>Ensures the implementation of released standards and best practices for board designs</p><p>Ensures that board designs meet the ergonomic requirements</p><p>Ensures the compilation and maintenance of the bill of materials for assembly boards</p><p>Identifies optimizations/proposals for improvements of assembly board designs</p><p>Supports the resolution of queries raised by Production Preparation department during the manufacture of 1st off designs</p><p>Supports the release and validation process of the design and final board</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education : University degree</li><li>Field of Study: Technical/Scientific</li><li>Experience: 2 year of experience are appreciated</li><li>Language : French &amp; English</li><li>IT: Microsoft Office</li><li>Social competences: Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li><li>Pofessional Skills: Workstation Design / Engineering Optimization / Engineering Standards and Procedures / Ergonomics / Engineering Principles / Equipment Validation</li></ul>

<p>The position is part of a transformation towards a more sustainable industry. The eco-design and LCA engineer plays a key role in integrating environmental issues into product design and development processes. The final goal of the position is to deploy the eco-design methodology, carry out LCA analyses, and support internal teams and clients. Accompany the development of innovative products by integrating eco-design principles and carrying out life cycle analyses, in order to reduce the environmental impact of solutions offered by Hutchinson Tunisia.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Academic Level:</strong> BAC + 5: Engineer in mechanical engineering, materials engineering, or environmental engineering</li><li><strong>Professional Experience:</strong> 2-3 years in a similar position or related to industrial sustainability</li><li><strong>Technical Skills:</strong> Ability to drive change and interact at all levels of the company. Leadership in an international environment. Mastery or ability to learn recommended LCA software</li><li><strong>Languages:</strong> French / English</li><li><strong>Behavioral Skills:</strong> Autonomy, attention to detail, sense of responsibility and commitment. Rigor, sense of organization, excellent analytical and synthesis skills. Good transversal communication. Relational skills and teamwork ability. Taste for innovation, adaptability and flexibility.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities: Conduct studies, design, 3D modeling, and drafting of mechanical/automated systems according to client requests, in compliance with specifications and applicable standards. Technically review and/or approve deliverables (3D models, technical drawings, design reports, quality documents). Write specifications, technical manuals, and prepare documentation. Under the supervision of the line manager, manage assigned projects with local and/or international teams. Monitor and validate daily progress, adhering to the schedule established with the line manager. Ensure effective communication with clients, colleagues, and the line manager. Guarantee client satisfaction in terms of quality and deadlines. Ensure proper reporting to the line manager and the design coordinator. Propose and implement innovative solutions to improve methodologies and work tools. Implement procedures and technical documentation (work instructions, feedback reports). Comply with site HSE guidelines. Context and Environment: Continuous interaction with SHD and team colleagues to converge on the best technical solutions. Project-based work / Milestones, deliverables, validation, design cycles, deadlines / Multidisciplinary approach, culture of innovation. Purpose: To ensure the smooth execution of projects under their responsibility to guarantee the achievement of QCD (Quality, Cost, Delivery) objectives, in liaison with the client and in coordination with the line manager. To ensure the implementation of Hutchinson products and the design of mechanical systems in accordance with applicable specifications and standards, and in liaison with Hutchinson Group employees and the local team.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Academic Level: Master's degree (BAC + 5): Mechanical Engineering or equivalent. Professional Experience: Required depending on the needs. Technical Skills: Advanced mechanical design / Theoretical and practical knowledge of mechanics. Proficiency in design tools: CATIA (3D, GSD), SolidWorks. Languages: French, English. Soft Skills: Autonomy, attention to detail, sense of responsibility and commitment. Rigor, organizational skills, excellent analytical and synthesis skills. Interpersonal skills and ability to work in a team. Cross-functional communication: Client, colleagues, SHD. A taste for innovation, adaptability and flexibility. Critical thinking, proactive and persuasive.</font></font></p>

<p>The Digital Application Support Manager will be responsible for:</p><ul><li>Managing the application support for digital solutions (processes, tools, support levels N1/N2/N3, prioritization and escalation).</li><li>Ensuring compliance with SLAs, service quality, business continuity, and user satisfaction (KPIs, reporting, action plans).</li><li>Managing major incidents, coordinating stakeholders (Digital teams, third parties, editors/integrators), and ensuring communication.</li><li>Administering and optimizing application run: supervision, maintenance, access/rights, documentation, knowledge base, change management.</li><li>Contributing to continuous improvement: analysis of recurring problems, automation (self-service), user training, evolution recommendations.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities: Conduct studies, design, 3D modeling, and drafting of mechanical/automated systems according to client requests, in compliance with specifications and applicable standards. Technically review and/or approve deliverables (3D models, technical drawings, design reports, quality documents). Write specifications, technical manuals, and prepare documentation. Under the supervision of the line manager, manage assigned projects with local and/or international teams. Monitor and validate daily progress according to the schedule established with the line manager. Ensure effective communication with clients, colleagues, and the line manager. Guarantee client satisfaction in terms of quality and deadlines. Ensure proper reporting to the line manager and the design coordinator. Propose and implement innovative solutions to improve methodologies and work tools. Establish procedures and technical documentation (work instructions, lessons learned). Comply with site HSE guidelines.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Context and environment: Continuous interaction with SHD and team colleagues to converge on the best technical solutions. Project-based work / Milestones, deliverables, validation, design cycles, deadlines / Multidisciplinary approach, culture of innovation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Purpose: To ensure the smooth execution of projects under their responsibility to guarantee the achievement of QCD (Quality, Cost, Delivery) objectives, in liaison with the client and in coordination with the line manager. To ensure the implementation of Hutchinson products and the design of mechanical systems in accordance with applicable specifications and standards, and in liaison with Hutchinson Group employees and the local team.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required profile</font></font></h2><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Academic Level</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : BAC + 5: Mechanical Engineer or equivalent.</font></font></p><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional experience</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Required as needed</font></font></p><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Advanced Mechanical Design / Theoretical and practical knowledge in mechanics. Proficiency in design tools: CATIA (3D, GSD), SolidWorks.</font></font></p><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : French, English</font></font></p><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral Skills</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Autonomy, attention to detail, sense of responsibility and commitment; rigor, organizational skills, excellent analytical and synthesis skills; interpersonal skills and ability to work in a team; cross-functional communication: client, colleagues, SHD; a taste for innovation, adaptability and flexibility; critical thinking, proactive and persuasive.</font></font></p>

<p>Your daily routine: Handle customer calls ensuring good quality. Understand customer requests and identify their needs. Dispatch requests to appropriate departments via direct transfer or ticket creation. Undertake ancillary tasks / backlog / EXO. Participate in action plans and continuous training. Report difficulties encountered. Consult new instructions and new processes on available channels.</p><p><strong>Desired Candidate Profile</strong></p><p>You have a successful first experience in customer relations. Listening, you appreciate human contact, have a service-oriented mindset and are fully committed to your missions. You have excellent diction and impeccable spelling. With good interpersonal skills, you also demonstrate a developed sense of synthesis.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description We are recruiting a dedicated, organized and efficient After-Sales Service (ASS) Coordinator (M/F) to join our team. In this role, you will work closely to coordinate and complete the tasks of the position as follows:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Relationship Management</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To receive and process incoming telephone calls.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To welcome, inform and guide customers according to their requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify customer needs and follow up on complaints.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical planning and coordination</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize, plan and manage the technicians' schedule.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up on deadlines and intervention priorities.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Spare parts management</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of orders and receipts of parts.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor stock-related movements if necessary.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial and administrative follow-up</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Complaint Management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer quote management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare the reports and tracking tables necessary for the department.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum Bac +3 in electromechanics, technical assistance or equivalent field.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in after-sales service, technical support or a similar environment is desirable.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good analytical mind, structured, curious with a strong desire to learn; Great attention to detail with excellent organizational and time management skills;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication skills in English and French, both written and spoken;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to communicate effectively internally and externally at Bosch;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced knowledge of Microsoft Office packages, especially Excel and PowerPoint;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Motivated and able to work independently and as a full member of a team;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a fast-paced environment, with a high degree of accuracy and reliability;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a creative team, apply now!</font></font></p>

<p>The Danish Refugee Council (DRC), one of the world's leading humanitarian NGOs, is currently seeking a highly qualified candidate for the position of: FONGI Coordinator (Forum of International NGOs in Tunisia).</p><p><b>About the position</b></p><p>The Forum of International NGOs in Tunisia (FONGI) is an informal and voluntary cooperation space bringing together 40 international non-governmental organizations operating in Tunisia and/or Libya from Tunisia. Administratively hosted by the Danish Refugee Council (DRC), it has been structured since October 2025 around a dedicated coordination. The Forum's mission is to inform, equip, and facilitate the operational implementation of its members, and to durably strengthen their collective capacity to operate in a rapidly changing legal, political, and operational context.</p><p>The Coordinator is the pivot of the collective: they animate all internal spaces, produce the Forum's shared knowledge, lead dialogue with external partners, and ensure the continuity and visibility of the mechanism. This role requires a presence in Tunis, strong analytical skills, and real discernment to navigate tactfully in a sensitive institutional environment.</p><p>Your main missions and responsibilities will be:</p><p>1. Collective animation and governance</p><ul><li>Animate the Forum's bodies - monthly Members' Council, four thematic Working Groups (Compliance; Partnerships; Human Mobility &amp; Protection; Economic Inclusion, Employment &amp; Vocational Training) and bilateral consultations with members.</li><li>Federate the network with impartiality - taking into account the diversity of mandates, institutional sensitivities, and operational constraints specific to each organization in the current Tunisian context.</li><li>Prepare and conduct meetings - agendas, animation, minutes, and timely follow-up of action points.</li><li>Ensure the life of the collective - manage memberships, integrate new members, monitor organizations in transition, act as a focal point for members' questions.</li></ul><p>2. Context analysis and knowledge production</p><ul><li>Monitor and analyze the context - evolution of the legal, regulatory, and political framework affecting INGOs, with particular attention to the Tunisian civic space.</li><li>Produce the Forum's knowledge - contextual notes, compliance guide, regulatory watch, newsletters, internal surveys, and sourced analyses for members and partners.</li><li>Manage data and tools - member directory, mapping of actions and partnerships, monitoring and visualization tools for interventions.</li><li>Ensure institutional memory - archiving, documentation of decisions, and management of the collective's knowledge.</li></ul><p>3. External relations and resource mobilization</p><ul><li>Lead institutional dialogue - diplomatic missions, European Union Delegation, cooperation agencies, United Nations, and Tunisian civil society partners, with the tact and prudence required by the current context.</li><li>Mobilize the Forum's resources - monitor the multi-donor funding plan, prepare funding proposals, and report to financial partners.</li><li>Represent and position the Forum - contribute to the clarity of its identity, mandate, and added value within the cooperation ecosystem in Tunisia.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To succeed in this role, we expect you to have at least 5 years of experience in coordinating or animating multi-stakeholder networks, preferably in a complex political context or a sensitive institutional environment.</p><p>In addition, we also expect the following skills and qualifications:</p><ul><li>Strong analytical skills - ability to read, decipher, and present political, legal, and institutional dynamics with rigor and nuance.</li><li>Interpersonal and diplomatic skills - ability to work with discretion, impartiality, and discernment within a multi-institutional network.</li><li>Experience in resource mobilization and multi-donor funding proposal development; comfortable with institutional financial partners.</li><li>Knowledge of the humanitarian and development system, and the challenges of civic space and the legal framework for associations and INGOs.</li><li>Good knowledge of the Tunisian civil society fabric and political dynamics; knowledge of the international NGO ecosystem in Tunisia is an asset.</li><li>Proficiency in collaborative and data management tools (spreadsheets, mapping tools, databases) and comfort with digital coordination environments.</li><li>Experience in Tunisia required - experience in North Africa is an asset.</li><li>University degree in a relevant field (international development, humanitarian action, political science, law, or related field).</li><li>Proficiency in French and English, both written and oral. Knowledge of Arabic is an asset.</li></ul><p>In this role, you will need to demonstrate the five core DRC competencies:</p><ul><li>Striving for excellence: You focus on achieving results while ensuring an efficient process.</li><li>Collaboration: You involve relevant stakeholders and encourage the sharing of feedback and contributions.</li><li>Taking initiative: You take responsibility, show initiative, and seek to promote innovation.</li><li>Communication: You are able to listen and communicate effectively, clearly, and transparently.</li><li>Integrity: You uphold and promote the highest standards of ethical and professional conduct, in accordance with DRC's values and Code of Conduct, particularly regarding the prevention of sexual exploitation, abuse, and harassment.</li></ul>

<p><strong>Responsibilities:</strong></p><ul><li>Defines/generates/adjusts the RfQ and Detailed Production Concept to LOS until the end of the Project (GW10 - GW70)</li><li>Ensures an interface with the Production Calculation team during the RfQ-Phase to align the Production related inputs (e.g. Capex, Efficiency E3 and Ramp up costs, etc.) to the Business Plan (BP)</li><li>Consults the capacity planning expert regarding the latest available equipment to have the best optimized Capex planning</li><li>Co-ordinates and plans the Release of the RfQ and Detailed Production Concept</li><li>Initiates and drives a request for a deviation to LOS that is planned in the Production Concept</li><li>Updates and releases again the Detailed Production Concept when the concept is changed or when a Project is re-initiated</li><li>On request, optimizes and maintains the Detailed production concept after project implementation for model year or volume changes</li><li>Highlights to the Product Line Management team any requirement or process not covered within the existing LOS and where a new standard or a change to an existing standard is required</li><li>Attends the regular Launch team meetings and delivers on assigned open items in the Work Packages</li><li>Sets and supports the equipment installation plan during the project implementation phase and ensure no unplanned deviation to LOS related to the Production concept</li><li>Supports the central team in defining the new/update to the standard</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong></p><ul><li>Level of Education : University degree</li><li>Field of Study: Technical/Scientific</li><li>Experience: 2 year of experience are appreciated</li><li>Language : French &amp; English</li><li>IT: Microsoft Office</li><li>Social competences: Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li><li>Pofessional Skills: Capacity Management / Harness manufacturing / Production concept development / Manufacturing Processes / Production Engineering / Manufacturing Concepts / Project Tracking and Reporting / Project Planning / Project Management Methodology</li></ul>

<p>Creates and reviews test technology local work instructions.</p><p>Supports:</p><ul><li>test equipment and test tools development (design, test modules, specific processes, etc.)</li><li>technical error analyses for customer claims and complaints</li><li>the identification of root causes in case of process disturbances and searching for solutions</li></ul><p>Creates and develops the test sequences and programs according to requirements</p><ul><li>for building of test tables, test boards and vision tests, internally or externally</li><li>for installation and validation of test equipment</li><li>in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management &amp; Project Management)</li></ul><p>Ensures test programs and tests parameters used during initial setup.</p><p>Provides feedback to Production Technology related to test modules functionality and design.</p><p>Ensures backup of test programs and test parameters.</p><p>Implements lessons learned, best practice and actively shares the information within the Production Management network.</p><p><strong>Desired Candidate Profile</strong></p><p>Level of Education : University Degree</p><p>Branch of study : Electrical - Mechanical - Mechatronics or similar</p><p>Experience : 2 years in the automotive industry are appreciated</p><p>IT: Microsoft Office</p><p>Social competences: Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result-orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</p><p>Professional competences: Equipment Maintenance /Preventative and Predictive Maintenance /Equipment Repair /Machine Operations /Machine Tools/Maintenance of electrical control panels and/or preparation</p>