وظائف التسويق عبر وسائل التواصل الاجتماعى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li> <li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li> <li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li> <li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li> <li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li> <li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li> <li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li> <li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li> <li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li> <li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li> <li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li> <li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li> <li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li> <li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li> <li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li> <li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li> <li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li> <li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li> <li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li> <li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li> <li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li> <li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li> <li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li> <li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li> <li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li> <li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li> <li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li> <li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li> <li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Purpose </b></p><p>The Physical Marketing &amp; Business Development role is responsible for expanding PGL's market presence within the Kurdistan Region through direct field engagement, showroom visits, relationship building, lead generation, customer follow-up, market intelligence gathering, and brand promotion.</p><p>The role focuses on developing long-term business relationships with vehicle showrooms, identifying new business opportunities, promoting PGL services as a direct Copart broker, and contributing to customer acquisition and revenue growth.</p><p><br></p><p><b>Key Responsibilities</b></p><p><br></p><ul><li>Conduct daily visits to vehicle showrooms, dealerships, and related businesses within the assigned territory. Meet showroom owners, managers, and key decision-makers. </li><li>Present and explain PGL services, processes, and competitive advantages. </li><li>Maintain regular customer engagement and relationship development activities. </li><li>Identify potential customers and business opportunities, and generate qualified leads</li><li>Follow up with interested customers according to company standards. </li><li>Support customer onboarding and conversion activities. </li><li>Assist management during customer meetings and presentations when required. </li><li>Gather information regarding competitor services, competitor pricing, customer needs and challenges, market trends, and emerging business opportunities.</li><li>Submit daily activity reports to the direct supervisor. Submit weekly market intelligence reports. </li><li>Provide monthly summaries of performance and business opportunities. </li><li>Escalate customer concerns, competitor threats, or operational challenges promptly. </li><li>Represent PGL professionally at all times, and promote PGL services and value propositions consistently. </li><li>Distribute marketing materials and brochures as assigned.&nbsp;</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Minimum <b>1–2 years of experience</b> in marketing, sales, customer service, or a similar field.</li><li>A <b>Bachelor's degree</b> in Marketing, Business Administration, or a related discipline will be considered an advantage.</li><li>Proficiency in <b>Arabic</b> is required, with a good command of <b>English</b> (both spoken and written).</li><li>Strong interpersonal and communication skills with the ability to build and maintain positive client relationships.</li><li>Basic knowledge of Microsoft Office applications (Word, Excel, and Outlook) is an advantage.</li><li>Willingness to travel within the assigned area to meet clients and conduct marketing activities.</li></ul></div>

<p>Overview</p><p>We are looking for a creative and talented individual to join our dynamic team. They will play a pivotal role in enhancing our digital presence by creating engaging content and innovative visual designs that reflect our company's identity and effectively resonate with our target audience.</p><p>Key Responsibilities and Duties</p><ul><li>Develop and write creative content for social media platforms, the website, and advertising campaigns.</li><li>Create innovative graphic designs including posts, logos, and visual materials to support content.</li><li>Manage the content calendar and ensure consistency and flow according to the marketing strategy.</li><li>Analyze content performance and provide periodic reports to measure audience engagement.</li><li>Collaborate with other teams to ensure consistency of visual and verbal messaging across all channels.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor's degree in Media, Marketing, Graphic Design, or a related field.</li><li>Practical experience in creative content writing and social media management.</li><li>Proficiency in design software (e.g., Adobe Creative Suite: Photoshop, Illustrator, InDesign).</li><li>Excellent command of the Arabic language and the ability to articulate clear and engaging ideas.</li></ul><p>Required Skills</p><ul><li>High creativity and ability to think outside the box.</li><li>Excellent time management skills, ability to work under pressure, and commitment to deadlines.</li><li>Strong communication skills and the ability to work within a team.</li><li>Constant monitoring of the latest digital design trends and content strategies.</li></ul><p>Benefits and Perks</p><ul><li>A stimulating work environment that encourages innovation and continuous professional development.</li><li>Opportunity to participate in diverse projects and develop new technical and creative skills.</li><li>Competitive salaries and a package of job benefits according to company policies.</li></ul>