Ticket Agent Jobs in Libya

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Overview of position Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally.</span></p><p>Role objectives Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on. Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities. When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time. Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time. Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions). Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies. Provide psychosocial support to the members of the migrant community Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,) Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach. Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level. Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly. Make necessary referral to other units, programs, and departments within IOM and to other stakeholders. Travel to any location as requested by the direct supervisor when/where necessary. Conduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities. Report any challenges and potentials hiccups in the process to the senior MHPSS assistant &amp; Programme Manager in a timely manner. Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents. Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary. Attend meetings both programmatic and Technical on regular basis. Submit weekly and monthly reports documents all activities and services provided. Undertake any other duty as may be assigned by the senior MHPSS assistant and PM Project reporting MHPSS Project Manager</p><p>Key competencies Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies behavioural indicators level 3 Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Team management No team management responsibilities in this role Further information Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Local Peacebuilding and Resilience Programme (LPRP) represents our client Libya's flagship area-based peacebuilding, resilience, and recovery portfolio implemented across the West, East, and South regions of Libya through three interconnected regional projects: Local Peace and Resilience Programme West Libya PHONE_NUMBER), Local Peace and Resilience Programme South Libya PHONE_NUMBER), and Local Peace and Resilience Programme East Libya PHONE_NUMBER). The programme is financed through a combination of donor contributions. (See Project Information table below). The programme adopts a geographically targeted and conflict-sensitive approach tailored to the specific needs and conflict dynamics of different regions of Libya. Interventions are implemented across multiple municipalities in Western, Eastern, and Southern Libya, including, but not limited to, Tripoli, Tarhouna, Benghazi, Derna, Al Bayda, Sousa, Shahat, Sebha, Ubari, Murzuq, Ghat, Brak Al Shati, Tawergha, Bint Baya, Gurda, and Sharguiya, as well as region-wide and nationwide interventions under the programme. The programme was designed in response to persistent governance, social cohesion, service delivery, and economic development challenges affecting communities across Libya. While conflict dynamics vary across regions, common challenges include weak institutional capacities, limited economic opportunities for youth and women, social fragmentation, insufficient access to quality basic services, exclusion of vulnerable groups from decision-making processes, and limited capacities for conflict prevention and peacebuilding. These challenges are often compounded by displacement, climate-related pressures, economic shocks, and the continued effects of political fragmentation. Particular attention is given to youth, women, internally displaced persons (IDPs), returnees, persons with disabilities, migrants, refugees, and other vulnerable and marginalized populations. The programme recognizes that these groups often face disproportionate barriers to participation in governance processes, access to livelihoods, service delivery, and peacebuilding initiatives. Through targeted interventions, the programme seeks to strengthen their inclusion, participation, leadership, and access to opportunities while promoting the principles of Leave No One Behind (LNOB), gender equality, and human rights. Across the three regions, the programme pursues a common peacebuilding and resilience framework centered around four mutually reinforcing pillars: (i) strengthening local governance and institutional capacities; (ii) enhancing social cohesion, dialogue, and conflict management mechanisms; (iii) promoting inclusive economic recovery, livelihoods, entrepreneurship, and private sector development, particularly for youth and women; and (iv) improving access to basic services and supporting local recovery and reconstruction fund efforts. The programme's theory of change is based on the premise that if local institutions are strengthened to analyse conflict, manage tensions, and deliver inclusive and conflict-sensitive services; if sustainable mechanisms for dialogue, participation, and conflict management are established and institutionalized; and if economic opportunities are expanded through livelihoods, entrepreneurship, private sector development, and local economic recovery initiatives, particularly for women, youth, and vulnerable groups, then public trust in institutions will increase, social cohesion will be strengthened, local conflict drivers will be reduced, and communities will become more resilient to conflict, shocks, and future crises. The programme further seeks to strengthen linkages and cooperation between local authorities, civil society organizations, community leaders, women and youth groups, private sector actors, and national institutions. Through this integrated approach, the programme contributes to building more responsive institutions, strengthening local peace infrastructures, promoting inclusive development, and advancing sustainable peace and resilience outcomes across Libya. The Programme contributes to the following results and outputs of our client Strategic Plan and CPD: our client Strategic Plan 2PHONE_NUMBER Outcome 3: By 2029, institutions and people are better prepared to prevent, respond to, and recover from crises while sustaining long-term development. Output 3.2: Stabilization, recovery, and reconstruction efforts resulted in improved access to essential services and infrastructure, revitalized local economies, successful reintegration of ex-combatants, and reduced social tensions among crisis-affected populations. Output A 1.1: Economic opportunities expanded for people and enterprises to access decent jobs, trade and productive assets, including human capital, human mobility, and sustainable energy. Output B 1.1: Institutions and individuals capacities strengthened to access and use digital technologies for efficient and accessible public services and the advancement of social, environmental, and economic objectives. Output C.1: Local governance systems and communities strengthened to manage natural resources, deliver basic services, enhance socio-economic opportunities, and foster peaceful conditions. UNDP Libya CPD 2PHONE_NUMBER Outcome 2: By 2025, all people in Libya participate in and benefit from a more peaceful, safe, and secure society, free from armed conflict and underpinned by unified and strengthened security, justice, rule of law, and human rights institutions that promote and protect human rights based on the principles of inclusivity, non-discrimination, and equality in accordance with international norms and standards. Output 2.2: Local administrations capacities to deliver better basic social services in a participatory, equitable, gender-responsive, and conflict-sensitive manner are strengthened. Output 2.3: Private sector capacity to contribute to growth, livelihoods generation, and participation of women, youth, and marginalized groups in economic life are boosted. Output 2.4: Capacities of local stakeholders to enhance social cohesion and sustain peace are strengthened. The programme also aligns with the United Nations Sustainable Development Cooperation Framework (UNSDCF) and contributes to Outcome 1.2: By 2025, people in Libya participate in and benefit from a more peaceful, safe, and secure society, free from armed conflict and underpinned by unified and strengthened security, justice, rule of law, and human rights institutions that promote and protect human rights based on the principles of inclusivity, non-discrimination, and equality in accordance with international norms and standards. In addition, the programme contributes to Sustainable Development Goals (SDGs) 1, 2, 5, 8, 9, 10, and 16. 2.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>This assignment requires the services of a consultant that can demonstrate skills relating to analytical capacity, relevant gender analysis (especially collection and analysis of gender disaggregated data in the areas of livelihoods and peacebuilding, adequate reporting and English editing, and the ability to use RBM language. Prior experience of conducting baseline and impact studies in the development sector; Experience of data collection in conflict situations; Working experience with the United Nations or similar organization in Libya would be an asset. Demonstrable access to the Municipalities mentioned in the ToR</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <div dir="rtl"><strong>نبذة عن شركة المسربة</strong><p><span>شركة </span><span>المسربة</span><span> هي شركة ليبية متخصصة في استيراد وتوريد وتوزيع المواد الغذائية الأساسية والكمالية. تسعى الشركة إلى توفير منتجات موثوقة وعالية الجودة للسوق المحلي، من خلال اختيار شركائها بعناية وبناء شبكة توزيع فعّالة تلبي احتياجات العملاء.</span></p><br><strong> مهمتك كمدير للمبيعات والتسويق</strong><p><span>بصفتك مدير المبيعات، ستكون مسؤولاً عن قيادة الفريق التجاري، ووضع وتنفيذ الخطط البيعية، وتوسيع التغطية السوقية، وبناء علاقات قوية مع العملاء لضمان تحقيق أهداف النمو وتعزيز حضور الشركة في السوق.</span></p><br><strong>ستتولى المهام والمسؤوليات التالية كمدير للمبيعات والتسويق</strong><p><span>قيادة وإدارة فريق المبيعات وتوجيهه لتحقيق الأهداف البيعية.</span></p><br><p><span>إعداد وتنفيذ خطط المبيعات بما يتماشى مع أهداف الشركة.</span></p><br><p><span>تحديد مناطق التغطية البيعية وتوزيعها على مندوبي المبيعات ومتابعة أدائهم.</span></p><br><p><span>تطوير العلاقات مع العملاء الحاليين واستقطاب عملاء جدد.</span></p><br><p><span>متابعة مؤشرات الأداء البيعي وتحليل النتائج واقتراح فرص التحسين.</span></p><br><p><span>التنسيق مع إدارة المخازن لضمان توفر المنتجات وسلاسة تنفيذ الطلبات.</span></p><br><p><span>متابعة تطورات السوق والمنافسين ورفع التوصيات لدعم النمو التجاري.</span></p><br><strong>المؤهلات والمهارات التي ستساعدك على النجاح كمدير للمبيعات والتسويق</strong><p><span>درجة البكالوريوس في إدارة الأعمال، التسويق أو أي تخصص ذي صلة.</span></p><br><p><span>خبرة لا تقل عن 5 سنوات في إدارة أو قيادة فرق المبيعات، ويفضل في قطاع السلع الاستهلاكية أو توزيع الأغذية.</span></p><br><p><span>مهارات قيادية وقدرة على بناء وتحفيز الفرق.</span></p><br><p><span>مهارات ممتازة في التفاوض وبناء العلاقات مع العملاء.</span></p><br><p><span>القدرة على تحليل البيانات البيعية واتخاذ القرارات المبنية على النتائج.</span></p><br><p><span>إجادة استخدام Microsoft Office، وخاصة Excel.</span></p><br><strong>:متطلبات أخرى</strong><p>مكان العمل: حي الاندلس، طرابلس، ليبيا.</p><br><p>· نوع العقد: دوام كامل.</p><br><p>· الراتب: يتم تحديده بناءً على الخبرة والكفاءة.</p><br></div> </div>