Jobs For Faculty Of Education Graduates in Libya
31 Jobs Found
<p>We are looking for a detail-oriented Data Entry Clerk to manage financial data using Excel and Google Sheets.<br>The role involves managing multiple clients with various accounts, staying available during work hours, keeping in touch with clients via WhatsApp groups, and responding quickly to their inquiries. It also includes providing reports, tracking balances, recording transactions, calculating commissions, and preparing daily reports.</p><p><br><strong>Accuracy is critical as the work involves large amounts of financial data.</strong></p><p> </p><p>Job Details:<br>Full-Time (8–10 hours daily)</p><p><br> Preferred:<br>Graduated from the English Faculty of Commerce</p><p>Basic understanding of financial calculations</p><p> </p><p> </p><p><br>Important Note:<br>Candidates will be required to complete a short Excel test as part of the hiring process.</p><p>The required word is "sheet" to confirm that the entire description has been read and the requirements are understood.</p>
<p>We are looking for a detail-oriented Data Entry Clerk to manage financial data using Excel and Google Sheets.<br>The role involves managing multiple clients with various accounts, staying available during work hours, keeping in touch with clients via WhatsApp groups, and responding quickly to their inquiries. It also includes providing reports, tracking balances, recording transactions, calculating commissions, and preparing daily reports.</p><p><br><strong>Accuracy is critical as the work involves large amounts of financial data.</strong></p><p> </p><p>Job Details:<br>Full-Time (8–10 hours daily)</p><p><br> Preferred:<br>Graduated from the English Faculty of Commerce</p><p>Basic understanding of financial calculations</p><p> </p><p> </p><p><br>Important Note:<br>Candidates will be required to complete a short Excel test as part of the hiring process.</p><p>The required word is "sheet" to confirm that the entire description has been read and the requirements are understood.</p>
<ul><li>We are looking for a detail-oriented Data Entry Clerk to manage financial data using Excel and Google Sheets.<br>The role involves managing multiple clients with various accounts, staying available during work hours, keeping in touch with clients via WhatsApp groups, and responding quickly to their inquiries. It also includes providing reports, tracking balances, recording transactions, calculating commissions, and preparing daily reports.</li><li><strong>Accuracy is critical as the work involves large amounts of financial data.</strong></li></ul><p> </p><p>Job Details:<br><strong>This is a responsibility-driven role rather than a strict shift-based position. While the expected workload is approximately 10 hours per day, we are looking for someone who is flexible, responsive, and committed to ensuring that important tasks, client requests, and daily operations are handled properly when needed.</strong></p><p> </p><ul><li>Preferred:<br>Graduated from the English Faculty of Commerce</li><li>Basic understanding of financial calculations</li><li>Important Note:<br>Candidates will be required to complete a short Excel test as part of the hiring process.</li><li>The required word is "sheet" to confirm that the entire description has been read and the requirements are understood.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>T</span><span>erms of </span><span>R</span><span>eference</span><span> – </span></span><span>Specialist Contractor</span></p><br><br><p><span>Document owner</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Document author</span></p><br><br><p><span>Hoda Khoja - NFE/ED/EES Project Manager</span></p><br><br><p><span>Current version</span></p><br><br><p><span>V1</span></p><br><br><p><span>Issue date</span></p><br><br><p><span>29/04/2026</span></p><br><br><p><span>Project reference</span></p><br><br><p><span>NFE Libya – Youth Connect Programme </span></p><br><br><p><span>File location</span></p><br><br><br><br><p><span>Consultancy role title: </span><span>Lead Master Facilitator and Lead Mentor</span></p><br><br><p><span>Location: </span><span>Libya.</span></p><br><br><p><span>Apply by: </span></p><br><br><ul><li><p><span>Call launch date: 28/06/2026</span></p><br><br></li></ul><br><ul><li><p><span>Application deadline: 13/07/2026 </span></p><br><br></li></ul><br><ol><li><p><span>Overview of the British Council</span></p><br><br></li></ol><br><p><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.</span></p><br><br><p><span>We uniquely combine the UK’s deep expertise in arts and culture, education and the English language, our global presence, and relationships in over 100 countries, our unparalleled access to young people and influencers and our creative sparkle.</span></p><br><br><p><span>We work directly with individuals to help them gain the skills, confidence, and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.</span></p><br><br><p><span>We work with governments and our partners in the education, English language, and cultural sectors, in the UK and globally. Working together we make a bigger difference, creating benefit for millions of people all over the world.</span></p><br><br><p><span>We work with people in over 200 countries and territories and are on the ground in more than 100 countries.</span></p><br><br><ol><li><p><span><span>Background</span><span> and context</span><span> about </span><span>Youth Connect Programme</span></span></p><br><br></li></ol><br><p><span>Youth Connect is a nine-month programme funded by the British Council that focuses on youth skills development and community-led change. The programme supports young people aged 18–35 to identify challenges within their local contexts, conduct research, engage with peers and stakeholders, and collaboratively define priorities and solutions. Through workshops, dialogue sessions, mentoring, and collective action, young people are equipped with leadership, decision-making, and civic engagement skills that enable them to actively contribute to their communities. At the same time, the programme works to strengthen confidence among young people that positive change is possible, while encouraging greater recognition among stakeholders of the value of meaningful youth participation in community and decision-making processes.</span></p><br><br><p><span>Youth Connect is delivered in partnership with civil society organisations and national entities to ensure strong local ownership, sustainability, and measurable impact. The programme aims to strengthen the capacity of local partners to design and deliver effective, inclusive, community-based youth programmes through training, mentorship, and continuous support. It promotes inclusive youth participation, ensuring equitable access for diverse groups, including those facing additional barriers to engagement. Through Collective Action Projects (CAPs), young people work alongside CSOs and local stakeholders to design and implement practical solutions to local challenges, while stronger youth networks and alumni engagement help sustain learning, leadership, and collaboration beyond the programme cycle. By fostering trust and stronger collaboration between youth, civil society, local authorities, and community actors, Youth Connect contributes to a more inclusive and enabling environment for civic participation and long-term community development.</span></p><br><br><ol><li><p><span><span>About the role of the </span><span>Lead Master Facilitator and Lead Mentor</span></span></p><br><br></li></ol><br><p><span>The Lead Master Facilitator and Lead Mentor will provide technical leadership, mentoring, and quality assurance across the Youth Connect programme, supporting local partner CSOs, facilitators, and mentors in delivering high-quality youth learning journeys.</span></p><br><br><p><span>The role includes supporting the design and delivery of key programme activities across the full Youth Connect cycle. The consultant will strengthen partner capacity through mentoring, coaching, regular feedback, and technical guidance, while ensuring delivery aligns with Youth Connect methodology, safeguarding, inclusion, and quality standards. The role also supports programme monitoring, reporting, national trainings, Communities of Practice (CoPs), stakeholder engagement, and stronger connections between young people and local actors.</span></p><br><br><p><span>Given the presence of youth cohorts across Libya’s East, West, and South regions, the role may require domestic travel to support delivery and partner mentoring across multiple locations.</span></p><br><br><p><span>The consultant will report to the Head of NFE Libya and work closely with the British Council NFE team, local partner CSOs, facilitators, mentors, and the wider regional Youth Connect network.</span></p><br><br><p><span>3.1 Key responsibilities: </span></p><br><br><p><span>Facilitation, Mentorship & Coaching </span></p><br><br><ul><li><p><span>Train, mentor, and provide ongoing support to the programme network of facilitators, trainers, local partners, and youth participants throughout the programme, including regular feedback and improvement plans to strengthen delivery quality.</span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitate and monitor training and mentoring sessions with local partner facilitators to provide mentorship to mentors and/or participants and to ensure consistent delivery, quality standards, and alignment with the Youth Connect methodology.</span></p><br><br></li></ul><br><ul><li><p><span>Provide expert insights and best practices to strengthen the overall programme impact throughout the learning journey.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure seamless communication between facilitators, local partners, and the British Council team.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure effective attendance and participation in national and regional partners’ meetings and CoPs, sharing Libya’s updates and best practices with UK consultants and regional Master Facilitators. </span></p><br><br></li></ul><br><ul><li><p><span>Promote inclusive leadership throughout programme delivery by mentoring facilitators, local partners, and young people, reinforcing workshop learning and key messages, and ensuring the active inclusion and participation of young women, marginalised groups, and vulnerable youth across all activities.</span></p><br><br></li></ul><br><p><span>Supporting Programme Implementation </span></p><br><br><ul><li><p><span>Review and provide feedback on training agendas, programme technical documents, and plans to align with programme objectives, learning needs, and toolkits. </span></p><br><br></li></ul><br><ul><li><p><span>Arrange regular check-ins with local partners and facilitators and attend country-level meetings to review, track progress, provide feedback and discuss upcoming plans. </span></p><br><br></li></ul><br><ul><li><p><span>Support the project team in programme implementation and monitoring and provide guidance to local partners in delivering key activities across multiple locations, including onboarding, training workshops, collective decision-making events, research, design workshops, and Look Back Move Forward sessions, through clear briefings and delivery support.</span></p><br><br></li></ul><br><ul><li><p><span>Ensure local partners utilize available toolkits and guidelines to maintain quality standards. </span></p><br><br></li></ul><br><ul><li><p><span>Lead technical programme delivery, including national trainings for local partners, facilitators and mentors. </span></p><br><br></li></ul><br><ul><li><p><span>Review and approve proposals and CAP applications with the British Council’s Regional MENA Director for Non-Formal Education. </span></p><br><br></li></ul><br><ul><li><p><span>Conduct interviews, evaluations, and support the selection process for facilitators and local partner CSOs (if required). </span></p><br><br></li></ul><br><ul><li><p><span>Support the delivery of the Youth Thriving Measure (YTM). Coach local partners and facilitators on how to effectively brief programme participants on YTM content and expectations.</span></p><br><br></li></ul><br><ul><li><p><span>Support the British Council NFE team in the planning, management, and delivery of national events, workshops, and training sessions across programme activities, as required.</span></p><br><br></li></ul><br><ul><li><p><span>Support and advise local partner CSOs and mentors in building strong connections between the programme, young people, and key local stakeholders, including government bodies, civil society organisations, and community leaders, to strengthen the impact of young people’s CAPs through collaboration, knowledge sharing, and network support.</span></p><br><br></li></ul><br><p><span>Strengthening Partner Capacity </span></p><br><br><ul><li><p><span>Coordinate, mentor, and coach local partners to ensure consistent and effective execution of the learning journey. </span></p><br><br></li></ul><br><ul><li><p><span>Facilitate discussions including lead and deliver national Community of Practice (CoP) Libya and reflection sessions at the country level to track progress and address challenges. </span></p><br><br></li></ul><br><ul><li><p><span>Identify areas where partners/Facilitators or mentors need additional training or support and provide it. </span></p><br><br></li></ul><br><p><span>Training Material Development </span></p><br><br><ul><li><p><span>Adapt or develop training materials and toolkits, as required. </span></p><br><br></li></ul><br><ul><li><p><span>Develop necessary templates (e.g., presentations, workshop checklists, etc.). </span></p><br><br></li></ul><br><ul><li><p><span>Ensure all materials meet branding requirements and include presentations, activity plans, and facilitation guidelines. And local partner and facilitators briefed and inducted on it.</span></p><br><br></li></ul><br><p><span>Reporting, Monitoring, and Communications </span></p><br><br><ul><li><p><span>Consolidate quarterly reporting by integrating feedback from partners and facilitators, documenting programme activities, evidence, lessons learned, best practices, and emerging stories from delivery, while providing regular progress updates and key observations to the programme management team.</span></p><br><br></li></ul><br><ul><li><p><span>Attend local partner activities, where feasible, to monitor the quality of implementation and strengthen partner capacity and delivery where needed. </span></p><br><br></li></ul><br><ul><li><p><span>Contribute to quarterly donor progress reports, as required.</span></p><br><br></li></ul><br><p><span>Regional Collaboration:</span></p><br><br><ul><li><p><span>Engage in a regional Youth Connect mentors' network to facilitate the sharing of learning and strategies on how to achieve greater impact, while providing updates and lessons learned from the Libya delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Collaborate and assist with assigned regional tasks as required by the regional team.</span></p><br><br></li></ul><br><p><span>Assignment Deliverables and Estimated Consultancy Days</span></p><br><br><p><span>Deliverable</span></p><br><br><p><span>Timeline</span></p><br><br><p><span>Expected available days</span></p><br><br><p><span>Lead Master Facilitator and Lead Mentor - Youth Connect Component Delivery</span></p><br><br><p><span>July 2026 – April 2027</span></p><br><br><p><span>100 – 135 </span></p><br><br><p><span>(Varies depending on delivery location, beneficiary profile, programme phase, and the capacity of local partners.)</span></p><br><br><ul><li><p><span>Ongoing facilitation, mentoring, and technical support provided to facilitators, trainers, local partners, mentors, and youth participants throughout the full Youth Connect learning journey, including regular check-ins, weekly follow-up meetings, coaching sessions, feedback, and improvement plans to strengthen delivery quality and consistency. </span></p><br><br></li></ul><br><ul><li><p><span>Co-facilitation, monitoring, and quality assurance of key programme activities across onboarding events, training workshops, youth research stages, mentoring sessions across all youth groups, youth presentations, Collective Decision-Making Events (CDMEs), design workshops, Look Back Move Forward (LBMF) sessions, and Collective Action Project (CAP) implementation across multiple locations. </span></p><br><br></li></ul><br><p><span>July 26 – Mar 27</span></p><br><br><p><span> Estimated (40 – 55) days </span></p><br><br><p><span>Delivery of national trainings, workshops, and technical briefings for local partners, facilitators, and mentors, including induction on programme toolkits, facilitation guidelines (Including travel days)</span></p><br><br><p><span>Jul– Nov 26</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Technical leadership provided for programme delivery through the review of training agendas, project documents, action plans, proposals, CAP applications, and programme technical documents, ensuring alignment with Youth Connect methodology, safeguarding, inclusion, and programme quality standards. </span></p><br><br><p><span>July 26 – Feb 27</span></p><br><br><p><span>Estimated (7 – 10) days</span></p><br><br><p><span>Oversight and Coordination of Key Programme Activities (including the travel days)</span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Strengthening of local partner capacity through mentoring, coaching, reflection sessions, and delivery of national Communities of Practice (CoPs), ensuring partners and facilitators are equipped to deliver effective, inclusive, and youth-centred programming. </span></p><br><br><p><span>Jul 26– Feb 27</span></p><br><br><p><span>Estimated (8 – 12) days</span></p><br><br><p><span>Reviewing and Approval of Proposals and CAP Applications with Regional Leadership</span></p><br><br><p><span>Oct – Nov 26</span></p><br><br><p><span>Estimated (9 – 13) days</span></p><br><br><p><span>Support for facilitator and local partner recruitment processes, including interviews, evaluations, selection processes, and recommendations where required. </span></p><br><br><p><span>As needed (July– Feb 26)</span></p><br><br><p><span>Estimated 3 days</span></p><br><br><p><span>Development, adaptation, and review of training materials, presentations, workshop checklists, templates, facilitation guides, and toolkits, ensuring all resources meet British Council branding and quality standards and are effectively communicated to delivery partners. </span></p><br><br><p><span>July 26 – Jan 27</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Monitoring visits and attendance at local partner activities to assess implementation quality, provide delivery support, strengthen partner performance, and capture evidence, lessons learned, and best practices from programme delivery. </span></p><br><br><p><span>July 26- Feb 27</span></p><br><br><p><span>Estimated 6 days</span></p><br><br><p><span>Monitoring, Reporting and Documentation</span></p><br><br><p><span>Quarterly (Sep 26, Dec 26, Mar/April 27)</span></p><br><br><p><span>Estimated (5 – 7) days</span></p><br><br><p><span>Active participation in regional Youth Connect mentor networks, national and regional partner meetings, and assigned regional tasks, contributing learning, best practices, and programme updates from Libya to strengthen wider regional delivery.</span></p><br><br><br><p><span>Estimated 5 days</span></p><br><br><ol><li><p><span>Fee & expenses</span></p><br><br></li></ol><br><p><span>Please provide Price quotation in (Annex3) Pricing Approach </span></p><br><br><p><span>4.1 Important Note:</span><span> The British Council has an internal daily rate limit. If the selected bidder/consultant proposes a rate exceeding this limit, they will be required to adjust it to align with our internal ceiling rate. Failure to do so will result in disqualification, and we will proceed with the next highest-ranked applicant/consultant.</span></p><br><br><br><p><span>The quotation must remain open for acceptance by the British Council for a minimum of sixty days from the date that it is issued to the British Council in response to the requirement. </span></p><br><br><br><p><span>This role is a daily-rate consultancy contract. Travel expenses will be covered separately. </span></p><br><br><br><p><span>4.2 Working conditions & consultancy details:</span></p><br><br><ul><li><p><span>The consultant(s) will work from Libya, with intermittent travel to programme locations. </span></p><br><br></li></ul><br><ul><li><p><span>Flexibility to work occasional evenings and weekends to meet programme-related requirements. </span></p><br><br></li></ul><br><ul><li><p><span>Assignment Period:</span><span>between July 2026 and July 2027, with the number of days per month varying based on delivery phase requirements.</span></p><br><br></li></ul><br><ol><li><p><span><span>Qualifications and </span><span>experience </span><span>required.</span></span></p><br><br></li></ol><br><p><span>5.1 Essential Qualifications and Experience:</span></p><br><br><ul><li><p><span>Minimum of 5 years’ experience designing and delivering training, facilitation, and capacity-building programmes for civil society organisations (CSOs), youth engagement, and community development initiatives across Libya.</span></p><br><br></li></ul><br><ul><li><p><span>Training of Trainers (ToT) certification or diploma from an accredited institution, with a minimum of 5 years of strong practical experience in facilitation, mentoring, coaching, and supporting trainers, facilitators, and local partners. </span></p><br><br></li></ul><br><ul><li><p><span>Strong understanding of civil society organisations and the wider operating context in Libya, with proven experience working across the East, West, and South regions, including local context analysis, stakeholder engagement, regional differences, access challenges, and adaptive programme delivery. </span></p><br><br></li></ul><br><ul><li><p><span>Proven experience in leading participatory training, mentoring, and facilitation within Youth Connect or similar youth development programmes, including work with vulnerable and marginalised groups.</span></p><br><br></li></ul><br><ul><li><p><span>Experience designing facilitator guides, training materials, and programme adaptation tools to support consistent delivery across multiple locations.</span></p><br><br></li></ul><br><ul><li><p><span>Experience in monitoring, evaluation, learning (MEL), reporting, and programme quality assurance, with the ability to support evidence-based delivery and learning.</span></p><br><br></li></ul><br><ul><li><p><span>Strong experience and practical expertise in inclusion and supporting the meaningful participation of women, marginalised youth, and vulnerable groups. </span></p><br><br></li></ul><br><ul><li><p><span>Strong knowledge of conflict-sensitive programming, youth-centred approaches, and participatory community development methodologies.</span></p><br><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span>Toprovide nutritional care to inpatients and outpatients through the process of assessment, planning, implementation, and monitoring. </span></span></p><br>
<p><span><span>To <span>sustain a safe, effective, efficient, patient-centered service by</span> u<span>sing quality management principles</span>. To assist in the supervision and training of Dietitians I and participate in the development of protocols and patient education materials related to nutrition.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span>Responsible for the dietetic care of specific acute or critical care floors and clinics, representing specialized clinical nutrition expertise.</span></span></p><br>
<p><span><span><span>Applies clinical nutrition and medical nutrition therapy principles and models to client-centered care across the lifespan (*includes etiology, pathophysiology, and pharmacology elements).</span></span></span></p><br>
<p><span><span><span>Uses evidence-based nutrition knowledge and dietetic expertise, reasoning, and judgment to optimize nutrition, health, and well-being.</span></span></span></p><br>
<p><span><span><span>Assesses, plans, implements, monitors, evaluates and adapts food service systems to meet patient and stakeholder needs.</span></span></span></p><br>
<p><span><span><span>Analyses assessment data to identify nutrition diagnoses, prioritize problems and formulate goals in collaboration with patients.</span></span></span></p><br>
<p><span><span><span>Develops, implements, monitors, evaluates and adapts client-centered nutrition care plans based on assessment data and clinical reasoning.</span></span></span></p><br>
<p><span><span>Uses appropriate dietary assessment methods to assess food and nutrient intakes of patients.</span></span></p><br>
<p><span><span>Assesses the patient’s nutritional status through interviews with the patient and/or significant others (including obtaining and evaluating diet history as appropriate), and review of the medical record and laboratory values.</span></span></p><br>
<p><span><span><span>Recommends, monitors, and evaluates Special Foods (oral, enteral, and parenteral products) and approved nutrition-related medicines to optimize nutritional status.</span></span></span></p><br>
<p><span><span>Provides day-to-day clinical support to enteral and parenteral nutrition (PN) patients. </span></span></p><br>
<p><span><span>Recommends modification of nutritional intake/orders to physicians as appropriate.</span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span>Monitors patient tolerance to modified diets and supplements, adjusts food provided as appropriate, and provides follow-up care as appropriate.</span></span></p><br>
<p><span><span>Provides diet and nutrition counseling to patients and family members, and/or significant others as appropriate.</span></span></p><br>
<p><span><span>Supervises patient meals on a random basis and updates patient menus.</span></span></p><br>
<p><span><span>Documents all aspects of nutritional care in the medical chart in a timely fashion following established protocols and standards of care.</span></span></p><br>
<p><span><span>Collects and maintains a record of workload measurement data and clinical statistics on an ongoing basis.</span></span></p><br>
<p><span><span>Establishes and maintains professional relationships that are characterized by trust, respect, empathy, and cultural safety.</span></span></p><br>
<p><span><span>Develops rapport and maintains lines of communication with patients, medical staff: nursing personnel, and Food Service staff.</span></span></p><br>
<p><span><span>Communicates with patients at an appropriate health and food literacy level to support informed decisions.</span></span></p><br>
<p><span><span>Assists in the development, implementation and evaluation of protocols and procedures to ensure quality nutritional care for inpatients and outpatients.</span></span></p><br>
<p><span><span>Assists in the development of <span>procedures, programs, reference manuals, and complete monitoring and evaluations.</span></span></span></p><br>
<p><span><span>Contributes to the Quality Improvement and computer system. </span></span></p><br>
<p><span><span>Develops and implements written teaching tools for patient education. </span></span></p><br>
<p><span><span>Develops and provides nutritional presentations to inpatients, outpatients, medical staff: multidisciplinary allied health professionals and community groups as requested.</span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span>Certification from local license body.</span></span></p><br>
<p><span><span><span>Ability to effectively communicate medical information, test results, diagnoses, and/or proposed treatment in a manner easily understood by the patient.</span></span></span></p><br>
<p><span><span><span>Specialized knowledge of clinical nutrition theory and practice.</span></span></span></p><br>
<p><span><span><span>Knowledge of equipment used for nutritional assessments.</span></span></span></p><br>
<p><span><span><span>Ability to draw conclusions and make recommendations based on assessments, research data, and findings. </span></span></span></p><br>
<p><span><span><span>Ability to develop and deliver presentations.</span></span></span></p><br>
<p><span><span><span>Ability to learn and use software for dietary analysis.</span></span></span></p><br>
<p><span><span><span>Skill in developing procedures, programs, and reference materials.</span></span></span></p><br>
<p><span><span>Skill in monitoring and evaluation.</span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span><span><span><span><span>5 years of Total Experience</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>5 years of specialized experience (Inpatient: acute care and o</span></span></span></span></span></span><span>utpatient services, </span><span><span><span>Diabetes, Cardiac bariatric, gastroenterology, </span></span></span><span>Nutritional Support including oral and enteral, critical care pediatrics, and adult care)</span></p><br>
<p><span>3 years in GCC preferred</span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Diagnostic Skills L3<br>Evidence-Based Practice L3<br>Patient Care Planning L3<br>Medication Counseling and Patient Education L3<br>Nutrition and Weight Management L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Dietetics or any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">JOB DUTIES:<br><br> Manage and supervise daily accounting operations, including accounts payable, accounts receivable, and general ledger<br><br> Prepare, review, and analyze financial statements, reports, and budgets<br><br> Ensure compliance with accounting standards, company policies, and local regulations<br><br> Conduct financial analysis to support management decision-making<br><br> Reconcile bank statements, ledgers, and accounts to ensure accuracy<br><br> Assist with internal and external audits, providing necessary documentation and explanations<br><br> Monitor cash flow, expenses, and financial transactions to optimize financial performance<br><br> Mentor junior accounting staff and support their professional development<br><br> Recommend process improvements to enhance efficiency and financial accuracy<br><br>
<br>EDUCATION & SKILLS:<br><br> Bachelor s degree in Accounting, Finance, or related field; CPA or equivalent certification is a plus<br><br> Minimum of 5 years of accounting experience, with at least 2 years in a senior or supervisory role<br><br> Strong knowledge of accounting principles, financial reporting, and tax regulations<br><br>
<br>EDUCATION & SKILLS:<br><br> Bachelor s degree in Accounting, Finance, or related field; CPA or equivalent certification is a plus<br><br> Minimum of 5 years of accounting experience, with at least 2 years in a senior or supervisory role<br><br> Strong knowledge of accounting principles, financial reporting, and tax regulations</div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span><span>The </span></span></span></span><span><span>Patient Diabetic Educator will <span><span>work with patients to help them manage their disease by providing education, support and counseling on diet, exercise, and medication use</span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Communicates with patients to explain their disease and answer their questions.</span></span></span></span></p><br>
<p><span><span><span><span>Explains treatment plans to their medical teams and patients.</span></span></span></span></p><br>
<p><span><span><span><span>Performs clinical assessments, such as measuring height and weight, taking blood pressure, checking feet for signs of injury or infection, and administering tests for glycated hemoglobin levels.</span></span></span></span></p><br>
<p><span><span><span><span>Uses empathy to help their patients understand the challenges they may face as a result of their condition.</span></span></span></span></p><br>
<p><span><span><span><span>Provides individualized instruction to patients on how to monitor their blood sugar levels and adjust their diets accordingly. </span></span></span></span></p><br>
<p><span><span><span><span>Educates patients on how to prevent and control the progression of the disease and how to adjust their life for that purpose.</span></span></span></span></p><br>
<p><span><span><span><span>Educates patients on how to inject insulin or other medications using proper techniques to avoid infections or other complications.</span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span>Educates patients on basic principles of nutrition, meal planning, food selection, vitamins, and minerals, and on how to read food labels.</span></span></span></span></p><br>
<p><span><span><span><span>Educate patients on necessary follow ups with physicians.</span></span></span></span></p><br>
<p><span><span><span><span>Uses the teach-back method by asking follow-up questions to patients once s/he explains a process or concept to them to make sure they have fully grasped the information. </span></span></span></span></p><br>
<p><span><span><span><span>Reviews patient records to determine whether the patient is meeting treatment goals. </span></span></span></span></p><br>
<p><span><span><span><span>Provides patients with information about community resources such as support groups or social service agencies that can help them manage their conditions.</span></span></span></span></p><br>
<p><span><span><span><span>Coordinates and facilitates support groups for patients who have been diagnosed with diabetes or other endocrine disorders.</span></span></span></span></p><br>
<p><span><span><span><span>Maintains an inventory of supplies such as glucose monitors, insulin pumps, lancets, syringes, test strips and other items used in diabetes care.</span></span></span></span></p><br>
<p><span><span><span><span>Stays abreast of latest treatment methods and advancement in diabetes research.</span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Working knowledge of diabetes technology.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to be flexible and to function under stressful situations<span>.</span></span></span></span></span></p><br>
<p><span><span><span><span>Demonstrated strong analytical and decision-making skills.</span></span></span></span></p><br>
<p><span><span><span><span>Excellent communication (verbal and written) and interpersonal skills.</span></span></span></span></p><br>
<p><span><span><span><span>Compassionate, patient, organized and detail oriented.</span></span></span></span></p><br>
<p><span><span><span><span>Critical thinking and problem-solving skills.</span></span></span></span></p><br>
<p><span><span><span><span>Teamwork Skills</span></span></span></span></p><br> <br><br><u><b>Job Experience</b></u>
<br><p><span><span>Minimum of 4 years of experience as a Diabetic Educator (required)</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Build High-Performing Teams<br>Provide Direction<br>Medication Counseling and Patient Education L3<br>Adult Learning L3<br>Diet modifications L3<br>Advanced Patient Assessment Skills L3<br>Health Technology Integration L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Profesional degree in Nursing or Dietetics<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Patient Care Assistant (PCA), under the direction of a licensed care giver, and after education and demonstration of competency, performs a variety of clinical and non-clinical tasks specific to the unit/needs of the patient population. S/He maintains competency skills including the ability to provide care to special patient populations and patients with diverse cultural backgrounds. S/He can identify safety concerns in the age-related population, report finding to registered nurse, institute additional measures to provide a safe environment, and identify developmental milestones in the age-related population. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Identifies physical, emotional, and social needs of patients and reports findings to the registered nurse. </p><br>
<p>Participates in the implementation of patient care and contributes to the plan under the supervision of the registered nurse. </p><br>
<p>Assists with the collection of lab specimens. </p><br>
<p>Present for the safety and comfort of patients, families, and significant others. </p><br>
<p>Reduces the risk of health care acquired infection by complying with current standard precaution guidelines and isolation policy. </p><br>
<p>Communicates patient’s needs to nurses and doctors as appropriate. </p><br>
<p>Prepares patients for procedures as directed by the registered nurse or physician and prepares patient rooms and stretchers as necessary and required. </p><br>
<p>Provides therapeutic communication, re-direction, reality orientation, effective motivation of patients to participate in activities and adequate observations to assure safety. </p><br>
<p>Takes responsibility for reporting problems and/or patient complaints. </p><br>
<p>Provides patient safety and comfort by utilizing resources and materials to safely transport patients using age-appropriate methods and equipment, answer patients’ requests, and report observations of the patient to charge nurse or RN. </p><br>
<p>Ensures environmental cleanliness in patient rooms and patient care areas. </p><br>
<p>Accompanies patients for any tests/procedures if necessary. </p><br>
<p>Assists patients with Activities of Daily Living (ADLs) if required. </p><br>
<p>Assists patient mobilization and out of stretcher activities if required. </p><br>
<p>Participates in all initiatives that assist in reducing the risk of patient harm by following safety precautions.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Technical - Ability to operate mechanical/medical devices and/or equipment. </p><br>
<p>Time Management - Ability to demonstrate time management and priority setting skills. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 3 years (required) in related field.</p><br> <br><br><u><b>Competencies</b></u>
<br>Agility<br>Patient-Centered Care L2<br>Mobility aid assessment L2<br>Medical Equipment Knowledge L2<br>Emotional Support L2<br>Cultural Competence L2<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Nursing<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span><span>The Cardiac Anesthesia and ICU Specialist will be responsible for providing expert anesthesia care for a range of surgical and diagnostic procedures, as well as managing critically ill patients in the Intensive Care Unit (ICU). This is an essential role that demands a deep understanding of both anesthetic techniques and intensive care practices to ensure optimal patient outcomes across a variety of complex medical situations.</span></span></span></span></p><br>
<p><span><span><span><span>The Anesthesia and ICU Specialist will be expected to offer clinical expertise, lead critical care management in the ICU, collaborate with multidisciplinary teams, and provide education to junior staff. The role also involves actively contributing to clinical research, quality improvement initiatives, and continuous medical education within the hospital.</span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span><span><span><span><span><span>Conducts comprehensive preoperative assessments for surgical patients, including obtaining detailed medical histories, performing physical exams, and ensuring appropriate anesthesia plans tailored to individual needs.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Administers anesthesia for a wide range of procedures, including general, regional, and local anesthesia, ensuring optimal patient comfort and safety throughout the perioperative period.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Oversees and manages anesthesia levels during surgeries, utilizing advanced monitoring techniques (e.g., ECG, pulse oximetry, capnography, invasive blood pressure monitoring) to ensure stable hemodynamics and patient safety.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Supervises the recovery of patients from anesthesia in the recovery room or post-anesthesia care unit (PACU), ensuring effective pain management and swift recovery from anesthesia.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Provides appropriate sedation and pain relief for minor procedures, diagnostic interventions, or patients with complex pain management needs, both preoperatively and postoperatively.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Provides high-level care for critically ill patients in the ICU, including those with complex surgical recoveries, sepsis, respiratory failure, multi-organ dysfunction, and other life-threatening conditions.</span></span></span></span></span></span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span><span><span><span><span>Expertly interprets and manages advanced hemodynamic parameters (e.g., cardiac output, mean arterial pressure, central venous pressure) and adjusts therapy accordingly.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Proficiently uses and manages advanced life support techniques, including resuscitation protocols (e.g., ACLS), administration of vasoactive drugs, and use of circulatory support devices like intra-aortic balloon pumps (IABP), ECMO, etc.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Oversees the management of fluid therapy, electrolytes, and acid-base balance for critically ill patients, making adjustments based on evolving clinical scenarios.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Provides leadership in managing postoperative recovery for high-risk surgical patients in the ICU, with a focus on cardiovascular, neurological, and respiratory stabilization.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Collaborates closely with the surgical team, intensivists, cardiologists, and nursing staff to ensure coordinated and effective care for patients, especially those in critical or postoperative care.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Leads discussions regarding treatment plans in multidisciplinary rounds, ensuring consensus on patient management strategies, goals of care, and monitoring.</span></span></span></span></span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span><span><span><span><span><span><span>In-depth understanding and hands-on experience in the delivery of general, regional, and local anesthesia for a variety of surgical procedures.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Proficiency in managing critically ill patients in the ICU, including those with complex respiratory, cardiovascular, and multisystem conditions.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Expertise in performing advanced life support procedures, including cardiac resuscitation, the use of mechanical circulatory support devices (e.g., ECMO, IABP), and crisis management in critically ill patients.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Advanced knowledge of invasive and non-invasive hemodynamic monitoring techniques and their application in managing critically ill patients.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Advanced skills in providing sedation, pain management, and analgesia, particularly for postoperative patients and those requiring prolonged ventilation.</span></span></span></span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span><span><span><span>Strong communication skills to effectively interact with patients, families, and multidisciplinary teams.</span></span></span></span></span></span></span></span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span>Minimum of 5-7years of clinical experience in anesthesia and critical care management, with expertise in both perioperative anesthesia and intensive care unit management.</span></span></p><br>
<p><span><span>Experience in the management of high-risk patients, including those with cardiovascular, respiratory, and neurological conditions in the ICU.</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Diagnostic Expertise L4<br>Preoperative Assessment L4<br>Pharmacology and Medication Management L4<br>Agility<br>Intraoperative Monitoring and Postoperative Care L4<br>AI Fluency<br>Anesthesia Plan Development L4<br>Build High-Performing Teams<br>Build Process and Systems<br>Drive Cost Optimization<br>Leadership<br>Provide Direction<br>Quality<br>Resilience<br>Speed of Execution<br><br><br><u><b>Education</b></u>
<br>Doctoral degree in any related field<br><br><br><br>
</div>
<p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Staff Management:</strong> Hire, train, and create work schedules for baristas and team members.</p></li><li><p><strong>Inventory & Ordering:</strong> Track stock levels for coffee beans, milk, and supplies, and place orders with vendors.</p></li><li><p><strong>Customer Service:</strong> Greet guests, build community relationships, and solve any complaints quickly.</p></li><li><p><strong>Operations & Safety:</strong> Open or close the shop, keep the space clean, and follow food safety rules.</p></li><li><p><strong>Financial Tasks:</strong> Track daily sales, manage basic budgets, and oversee payroll. [1, 2, 3, 4, 5]</p></li></ul><p><strong>Requirements and Skills</strong></p><ul><li><p><strong>Experience:</strong> Previous work in food service, hospitality, or as a head barista.</p></li><li><p><strong>Knowledge:</strong> Good understanding of coffee making, equipment, and health rules.</p></li><li><p><strong>People Skills:</strong> Clear communication and strong leadership to motivate a team.</p></li><li><p><strong>Education:</strong> High school diploma; a degree in business or hospitality is a plus.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>5-10 years of experience </p></li></ul><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Infection Prevention and Control Practitioner will oversee all aspects of the Infection Prevention and Control (IPC) programs and provide leadership, resources, tools, and analytics to reduce/eliminate hospital-acquired infections, manage outbreaks/exposures and improve clinical practice. S/He will serve as a key interface with the Ministry of Public Health and other agencies in coordination with the senior clinical administrative leadership.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Provides consultation and expertise in IPC for professional staff, administrative, medical, clinical, patient care, and support services. </p><br>
<p>Responsible for surveillance programs for both healthcare acquired infections and disease reporting including collection and analysis of relevant data and implementation of appropriate action plans to address related issues. </p><br>
<p>Establishes along with relevant stakeholders the IPC Committee to determine the direction of surveillance activities. </p><br>
<p>Actively monitors and evaluates effectiveness of the IPC strategy. </p><br>
<p>Participates in the formulation of policies for the control and prevention of Center infection. </p><br>
<p>Advises and supports under the supervision of the Infection Control Committee Chairman and all heads of departments in the implementation of agreed infection control policies in their specific areas. </p><br>
<p>Serves as a member of committees related to infection control and collects and records relevant data and information. </p><br>
<p>Adheres to Qatar government requirements for reportable diseases and outbreak reporting. </p><br>
<p>Ensures that patients and visitors have access to infection control information. </p><br>
<p>Contributes to the continuous improvement of systems, processes, and practices to increase productivity and operational efficiency. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Follows all relevant organizational Health, Safety and Environment and Quality Management policies, processes, procedures, and instructions to ensure compliance in all aspects of work and ensure commitment to a culture of continuous improvement to meet quality standards and stakeholder expectations. </p><br>
<p>Monitors, controls, and reports key performance indicators related to the Department and recommends corrective actions. </p><br>
<p>Ensures education and training for all facility and contracts staff in proper selection and use of PFE and job or task specific infection control practices. </p><br>
<p>Investigates infection trends including surgical site, outbreaks, and environmental safety issues. </p><br>
<p>Monitors isolation practices for both standard and transmission-based precautions. </p><br>
<p>Advises on infection control aspects regarding clinical equipment. </p><br>
<p>Conducts surveillance as outlined in the IPC strategy.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Working knowledge of MOPH Infection Prevention and Control standards, the Joint Commission International and other local regulatory requirements. </p><br>
<p>Demonstrates commitment to customer service and ability to meet the needs and expectations of patients and health care colleagues. </p><br>
<p>Ability to analyze qualitative and quantitative information for decision support. </p><br>
<p>Must be able to manage competing priorities, while being extremely adaptable and flexible and maintaining a positive work environment. </p><br>
<p>Proficiency using Microsoft Windows / Microsoft Office software and electronic medical record. </p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 10 years (required). </p><br>
<p>5 years in acute care settings. </p><br>
<p>5 of these years can be as a nurse. </p><br>
<p>4 years’ experience in prevention and control of infection.</p><br>
<p>Minimum 2 years in GCC (preferred). </p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Incident Investigation L3<br>Risk Assessment and Management L3<br>Clinical Guidelines and Protocols L3<br>Environmental Health and Safety L3<br>Antimicrobial Stewardship L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Nursing or any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span><span><span>The Charge Nurse is an expert clinician who demonstrates a high level of knowledge and expertise in a specialty as well as general nursing. </span></span></span></span></p><br>
<p><span><span><span><span>The Charge Nurse consistently demonstrates excellence in all areas of nursing practice including nursing care delivery, staff education, and collaboration. Evaluates and works to improve the process of patient care delivery within the unit. </span></span></span></span></p><br>
<p><span><span><span><span>The Charge Nurse manages complex, unpredictable patient care situations and is a nursing shift leader. Serves as a clinical and operational resource to the nursing staff. The Charge Nurse serves as the mentor on the unit with the goal of increasing nurse engagement, professional development of their staff, and safe quality care with improved outcomes.</span></span></span></span></p><br>
<p><span><span>The scope of responsibility, duties and accountability at the facility department and position levels including knowledge and practice of the clinical/technical skills necessary to the position consistent with the Qatar Council for Healthcare Practitioners (QCHP) Nursing/Midwifery Competency Framework and Scope of Practice. Nursing job duties are to meet the Joint Commission International and the Plan of Care, and other regulatory requirements.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span><span><span><span>Identifies and assesses patient safety concerns with respect to age and developmental considerations. Intervenes to provide a safe environment and evaluates effectiveness of intervention for patient.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Provides expert comprehensive direct and indirect care to the specific populations needs, including cultural, spiritual, age, psychosocial, communication, gender, sexual orientation, economic, education, family, and condition needs.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Provides expert comprehensive direct and indirect care to the specific populations needs, including cultural, spiritual, age, psychosocial, communication, gender, sexual orientation, economic, education, family, and condition needs.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Provides advanced assessment skills, integrating appropriate data sources to assess the signs, symptoms, reactions, behaviors, or general appearance to determine normal versus abnormal characteristics.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Evaluates and works to improve the process of patient care delivery within the unit.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Performs skin tests, immunizations, phlebotomy, and the initiation of peripheral venous access.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Serves as a clinical and operational resource for all nursing activities in the department. Provides assistance to co-workers, new staff, temporary staff and students.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Delegates and assigns tasks to health care workers within the scope of their job responsibilities.</span></span></span></span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span><span>Evaluates, facilitates, and promotes patient flow, coordinates discharge planning and team rounding.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Participates in the completion of required competencies.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Champions department improvement activities.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Assumes responsibility for mentoring, coaching and staff development. Contributes to performance evaluations.</span></span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span><span>Coaches and supports nursing staff in the application of advanced clinical skills and critical thinking to support patient.</span></span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• Regulatory Ability to interpret and apply knowledge of standards to comply with regulationsCommunication Ability to convey and/or receive written/verbal information to/from various audiences in different formatsTechnical Ability to operate mechanical/medical devices and/or equipmentManagement Ability to translate strategic thinking into operational objectives and plansManagement Ability to foster individual/team development, performance feedback, coaching and recognitionAnalytical Ability to apply critical thinking to analyze and interpret information and/or dataQuality Ability to provide and/or support a level of work excellence and accuracy; recognize and address flaws or errors that others may overlookManagement Ability to motivate, monitor, measure, recognize and improve performance and morale</p><br>
<p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>Minimum 10 years (required)</span></span></span></p><br>
<p><span><span><span>Minimum 5 years as Charge Nurse</span></span></span></p><br>
<p><span><span><span>Minimum 1 year in GCC (preferred)</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>Quality<br>Clinical Decision- Making L3<br>Leadership<br>Inventory Control and Record-Keeping L3<br>Patient Care and Management L3<br>Crisis Management L3<br>Clinical Expertise L3<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Nursing<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Respiratory Therapist (III) is a specialized health care practitioner who assesses, educates, treats, and offers preventive and health care promotion to patients with cardiopulmonary deficiencies across the care continuum. The Respiratory Therapist is competent in general respiratory procedures including but not limited to management of both invasive and non-invasive ventilation, arterial punctures, assist in bronchoscopy, management of tracheostomies, ambulatory procedures (PFT, spirometry, measurements), and emergency procedures. The RT works generally out of the Intensive Care Unit and collaborates with both medical and nursing leadership in care delivery and service line coverage, but may care for patients site-wide, based on clinical need. RT coverage may be provided in the inpatient units, neonatal ICU, emergency department and outpatient clinics.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Performs adult and pediatric/neonatal respiratory procedures including set-up and monitoring of free flow oxygen therapy systems, blend aerosol systems, aerosol systems, volume expansion techniques/devices, bronchial hygiene techniques/devices and CPR.</p><br>
<p>Management of ventilator systems including setup and monitoring of continuous invasive and noninvasive mechanical ventilator systems, specialty gases and related monitoring and supportive adjuncts used on patient populations.</p><br>
<p>Performs emergency procedures including set-up and monitoring of adult invasive and non-invasive mechanical ventilator systems and related supportive adjuncts, adult arterial puncture for blood gas analysis, adult and pediatric/neonatal respiratory procedures.</p><br>
<p>Performs adult arterial punctures, obtaining and interpretation of arterial blood gas.</p><br>
<p>Assist with bronchoscopy procedures.</p><br>
<p>Works in both general and specialized areas including, but not limited to Emergency, Intensive Care Unit and Neonatal Intensive Care Unit.</p><br>
<p>Takes an active role within the development of the Rehabilitation Services, delivering In-Service training, facilitating/delivering the training and development of non-therapy staff and sharing knowledge and skills where appropriate.</p><br>
<p>Manages own time and caseload with an awareness of limitation of the Therapy Service and a knowledge of specialist facilities and appropriate referral and provides support to colleagues and direct reports to manage their caseload.</p><br>
<p>Acts as a key figure within the Hospital, in the provision of specialist knowledge and skill in the respiratory assessment, management and treatment of patients, within a broad scope of practice.</p><br>
<p>Adheres to all departmental and facility wide policies, procedures, risk assessments and processes in the interests of maintaining a safe and effective work environment and promoting the highest quality patient care experience.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Practices clear, concise, and timely documentation of clinical records using a variety of digital applications and IT systems.</p><br>
<p>Advocates the benefits of respiratory therapy where necessary, using clinical reasoning, evidence practice examples, recognized international guidelines/care standards.</p><br>
<p>Takes responsibility for health, safety and security and day to day maintenance of equipment and working environment, reporting issues via appropriate channels.</p><br>
<p>Maintains appropriate infection control practices and training, to maintain the safety of patients and colleagues.</p><br>
<p>Undertakes clinical and non- clinical audit tasks, as assigned, aimed at informing the facility leadership on performance in critical areas as deemed necessary.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Experience of working across a wide range of settings including ED, ICU, Neonatology, and wards. Including the use of mechanical ventilation, interpreting of blood gases, administering of aerosol medication and delivery of airway clearance techniques.</p><br>
<p>Evidence of appropriate continued professional development.</p><br>
<p>Expertise in the application of evidence-based practice.</p><br>
<p>Previous experience working in a multi-disciplinary care team.</p><br>
<p>Experience of delivering teaching and education to the RT and wider team.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Minimum 6 years post qualifying experience</p><br>
<p>For Qatari Nationals, Qatar universities graduates, offspring of Qatari women or offspring of residents, they are required to complete a training period of one year under supervision of a licensed healthcare practitioner (Refer to DHP Circular No24/2020)</p><br>
<p>Preferred: Minimum 3 years work experience in the Gulf Cooperation Council</p><br>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>Quality<br>Diagnostic Skills L3<br>Leadership<br>Respiratory Imaging L3<br>Advanced Clinical Assessment L3<br>Airway Management L3<br>Oxygen delivery systems L3<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span>As an Area Sales Executive in Aramex, your primary objective is to drive revenue growth, secure new clients, and building lasting relationships within your assigned area. This role requires a proactive approach to identify new business opportunities, exceed sales targets, and contribute to the overall success of our company.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Prospect for new clients, generate leads, and close deals to achieve assigned sales targets</span></span></span></li>
<li><span><span><span>Develop and execute plan to maximize sales opportunities and market share within your designated area</span></span></span></li>
<li><span><span><span>Build strong relationships with assigned customers</span></span></span></li>
<li><span><span><span>Foster long-term partnerships and to ensure a seamless client experience</span></span></span></li>
<li><span><span><span>Collaborate effectively with internal stakeholders like the CRM team to ensure data accuracy data and efficient customer analysis</span></span></span></li>
<li><span><span><span>Prepare regular reports on sales activity, pipeline health, and customer interactions to provide valuable insights</span></span></span></li>
<li><span><span><span>Assist the collection team to resolve overdue customer accounts, ensuring timely payments</span></span></span></li>
<li><span><span><span>Ensure KPIs are met (Sales targets, visits, opportunities, number of new accounts)</span></span></span></li>
<li><span><span><span>Provide regular feedback about competitor activities to support strategic decision-making</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business or any other relevant field.</span></span></span></li>
<li><span><span><span>Minimum of 2-3 years of relevant working experience, preferably in the logistics and shipping industry</span></span></span></li>
<li><span><span><span>Proven track record of attaining organizational and personal sales objectives – Results Oriented</span></span></span></li>
<li><span><span><span>Fluency in English; additional language skills are advantageous.</span></span></span></li>
<li><span><span><span>Excellent Communication and Presentation skills </span></span></span></li>
<li><span><span><span>Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented</span></span></span></li>
<li><span><span><span>Strong Negotiation Skills, incorporating various strategies and desired outcomes.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Financial Acumen<br>Team Collaboration<br>Adaptability<br>Business Acumen<br>Influencing Skills<br>Communication Skills<br>Analytical Skills<br>Commercial Acumen<br>Customer Centric<br>Negotiation Skills<br>
</div>
<p>AlMadina Misurata Holding Co., a leader in manufacturing, investment, and contracting in Misrata, is looking for a qualified and detail-oriented Senior Accountant to join our financial team and contribute to our ongoing growth and operational excellence.</p><p></p><p>Job Title: Senior Accountant</p><p>Location: Misurata, Libya</p><p>Department: Finance & Accounting</p><p></p><p>Key Responsibilities:</p><ul><li><p>Oversee daily accounting operations and journal entries, ensuring compliance with approved accounting standards and policies.</p></li><li><p>Prepare final accounts, financial statements, monthly closings, and periodic reports—whether monthly, quarterly, or annual—accurately and on schedule.</p></li><li><p>Review the General Ledger, perform bank reconciliations, monitor cash flows and treasury/bank transactions, review customer and supplier accounts and balances, and manage the fixed asset register and depreciation.</p></li><li><p>Assist in budget preparation, monitoring and analyzing variances between the budget and actual results, and evaluating financial performance.</p></li><li><p>Coordinate with external auditors and regulatory bodies regarding audit activities and tax obligations, and collaborate with internal audit and costing departments.</p></li><li><p>Analyze financial data and provide actionable recommendations to management to improve financial strategies and policies.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Experience: Minimum of 3 to 7 years of relevant accounting experience (prior experience in holding companies or corporate environments is preferred).</p></li><li><p>Education: Bachelor’s degree in Accounting, Finance, or a related field (Professional certifications such as CPA or CMA are a plus).</p></li><li><p>Technical Skills: Strong proficiency in ERP systems and advanced Excel skills.</p></li><li><p>Soft Skills: Exceptional analytical thinking, high attention to detail, time management, and effective communication skills.</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The General Practitioner will develop an ongoing relationship with the patients, providing continuity of care, and focus on their overall health, physical and mental, to keep them healthy and out of the Hospital. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Performs his/ her duties under the direction of the Medical Director/CMO. </p><br>
<p>Provides adequate quality care for the patients. </p><br>
<p>Follows the standards of care. </p><br>
<p>Ensures a safe environment for staff, patients, and visitors. </p><br>
<p>Demonstrates commitment to Continued Medical Education (CME). </p><br>
<p>Contributes with ideas that support efficient, effective, and quality care. </p><br>
<p>Provides input into the preparation and consolidation of the Department’s budget, identifies areas of unsatisfactory performance (if any), and recommends mitigating actions. </p><br>
<p>Contributes to developing policies and procedures, workflows, equipment, and clinical coverage for different hospital sitting around the clock. </p><br>
<p>Ensures their work is performed and conducted in continuing compliance with the laws, regulations, and the highest standards of Compliance. </p><br>
<p>Oversees the professional and ethical conduct of the Department’s staff. </p><br>
<p>Liaises with other healthcare professionals (eg midwives, pharmacists, health visitors and psychiatrists) as part of multidisciplinary teams, to ensure the best patient care and patient experience. </p><br>
<p>Provides input into the development and implementation of the Department’s policies, systems, processes, and procedures and identifies potential areas of improvement to support an efficient and effective patient care. </p><br>
<p>Ensures compliance with all relevant organizational Health, Safety and Environment (HSE) and Quality Management (QM) policies, procedures, and controls across the department to guarantee employee safety, legislative compliance, delivery of high-quality service standards and a responsible environmental attitude. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Treats acute and chronic illnesses and provides preventive care and health education to patients of all ages. </p><br>
<p>Treats common medical conditions and performs routine exams. </p><br>
<p>Provides confidential patient consultations and initial medical care. </p><br>
<p>Assesses the patient with a physical exam and a review of their medical history. </p><br>
<p>Orders additional tests, recommends treatment, or connects the patient with a specialist. </p><br>
<p>Anticipates and responds to patients' wellness-related questions and concerns. </p><br>
<p>interprets findings from investigations such as blood tests to help reach a diagnosis. </p><br>
<p>Prescribes appropriate medications and lifestyle alterations. </p><br>
<p>Refers the patients to other medical services or doctors if they need urgent or specialized treatment. </p><br>
<p>Uses basic life support skills and emergency procedures such as defibrillation where necessary. </p><br>
<p>Provides life-saving treatment in an emergency until emergency services arrive. </p><br>
<p>Inspects and updates patients' records. </p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong Knowledge of General Medicine. </p><br>
<p>Demonstrates advanced knowledge, skills, and abilities in GP practice. </p><br>
<p>Ability to work long hours, often under pressure. </p><br>
<p>Demonstrated ability to work within a matrix organization integrating knowledge of, and respect for, functions and reporting lines of other departments. </p><br>
<p>High degree of self-organization, as well as highly successful communication, relationship, and engagement skills. </p><br>
<p>Ability to spot and solve problems, requiring effective decision-making skills</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>5 years’ post graduate experience (Out of which 2 years in a government or semi-government Facility).</p><br>
<p>Minimum 1 year of experience in GCC (preferred).</p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>Build High-Performing Teams<br>Patient Assessment L3<br>Provide Direction<br>Diagnostic Skills L3<br>Preventive Medicine L3<br>Chronic Disease Management L3<br>Good Medical Practice L3<br>AI Fluency<br>Leadership<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Doctor of Medicine<br>Doctoral degree in Doctor of Medicine<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>JOB DUTIES:<br></b><br> Manage daily warehouse activities, including receiving, storing, picking, packing, and dispatching goods<br><br> Manage and guide warehouse staff to ensure efficiency, accuracy, and high performance <br><br> Monitor inventory levels and coordinate with procurement for timely replenishments<br><br> Implement and maintain proper warehouse layout, storage systems, and procedures for optimal efficiency<br><br> Conduct regular stock counts, audits, and reconciliations to ensure inventory accuracy<br><br> Enforce health, safety, and security procedures in line with company and regulatory standards<br><br> Manage goods receiving and delivery (for external clients or delivery department)<br><br> Manage replenishment process between warehouses, coordinate with warehouse department about goods need, and with external or internal delivery team.<br><br> Coordinate with procurement department concerning goods PO and arrival.<br><br> Coordinate with stock controller concerning stock adjustment, new serials entry, inventory and daily operation.<br><br> Handle damaged goods, stock adjustments, and discrepancy reports in coordination with relevant departments<br><br> Track KPIs and prepare regular warehouse performance reports with action plans for improvement<br><br> Ensure proper documentation and accurate data entry in ERP systems (Odoo experience is a plus)<br><br> Collaborate with logistics, procurement, and sales teams to ensure timely deliveries and stock availability<br><br>
<br>EDUCATION & SKILLS:<br><br> Bachelor s degree in Business Administration, Logistics, or related field (preferred)<br><br> Minimum of 5 7 years of experience in warehouse operations, with at least 2 years in a supervisory/managerial role<br><br> Strong knowledge of inventory management, warehouse systems, and stock control procedures<br><br> Familiarity with ERP systems (Odoo preferred) and Microsoft Office tools<br><br> Strong leadership, organizational, and problem-solving skills<br><br> Good understanding of warehouse health and safety regulations<br><br> Excellent communication skills in Arabic and English; French is an advantage<br><br> Fluency in Arabic and English; French is an advantage<br><br>
<br>WORKING HOURS:<br><br>Monday to Saturday from 8:00am till 5:00 pm</div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Anesthesia Technologist II plays a critical role in supporting the delivery of anesthesia care by assisting anesthesia providers and ensuring the safe and efficient operation of anesthesia equipment and supplies in various healthcare settings. This intermediate-level position involves preparing anesthesia equipment, assisting with patient monitoring, maintaining inventory, and providing technical support during anesthesia procedures.The Anesthesia Technologist II works under the direction of licensed anesthesia providers and collaborates with anesthesia team members to optimize patient outcomes and ensure patient safety.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Consults Operating Room schedule to determine supply and equipment needs for procedures.</p><br>
<p>Sets up, tests, calibrates, and operates complex physiologic monitors such as anesthesia workstations, intubation/airway devices, fiber optic endoscopes, physiologic monitors, and infusion devices.</p><br>
<p>Troubleshoots anesthesia equipment malfunctions, routing non-functional equipment to the proper department for repair.</p><br>
<p>Supports anesthesia providers using aseptic or sterile technique with non-invasive and invasive patient procedures including peripheral and/or central intravenous and/or arterial line placement; airway management techniques including mask, endotracheal and/or emergency methods and regional anesthesia techniques.</p><br>
<p>Inserts peripheral intravenous catheters after validating competency.</p><br>
<p>Leads in the preparation of the patient for surgery and performs pre-operative assessments as requested by the anesthesiologist.</p><br>
<p>Ensures anesthesia providers have physiologic monitoring of patients notifying the anesthesia provider(s) of abnormal changes in vital signs and/or physical appearance of the patient.</p><br>
<p>Supports intra-hospital patient transport, insuring integrity of all monitoring and/or circulatory support devices.</p><br>
<p>Participates in the operating room infection control programs by performing duties such as maintaining cleanliness in anesthetic equipment in accordance with quality assurance programs.</p><br>
<p>Ensure strict adherence to established procedures to minimize operating room pollution.</p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Maintains appropriate supplies and equipment in supply carts, report needs/usage to supervisor as required.</p><br>
<p>Obtains supplies and equipment as requested by anesthesia providers.</p><br>
<p>Assists with patient laboratory tests and results including, but not limited to, ABGs, ACTs and other point of care tests.</p><br>
<p>Obtains blood products and pharmaceuticals assisting with preparation and delivery.</p><br>
<p>Maintains immediate availability to assist in routine and emergency procedures.</p><br>
<p>Participates in patient education programs.</p><br>
<p>Develops and sustains (maintains) own knowledge, clinical skills (mandatory training) and professional (portfolio or profile) awareness and maintains a professional profile.</p><br>
<p>Provides documented evidence of performance and maintenance of skills consistent with position.</p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency in setting up and troubleshooting anesthesia equipment and monitoring devices, including anesthesia machines, ventilators, and patient monitors.</p><br>
<p>Strong knowledge of anesthesia principles, pharmacology, and equipment operation, with the ability to apply sound clinical judgment in emergency situations.</p><br>
<p>Excellent communication, teamwork, and interpersonal skills, with the ability to work effectively in a fast-paced, high-pressure environment.</p><br>
<p>Commitment to patient safety, quality improvement, and compliance with regulatory standards and institutional policies.</p><br>
<br><br><u><b>Job Experience</b></u>
<br><p>Overseas candidates:</p><br>
<p>Candidates with Bachelor degree in Anesthesia, 2 years’ experience</p><br>
<p>Candidates with a Bachelor SC Nursing plus one-year diploma in Anesthesia, 3 years post-graduation experience as an anesthesia technologist.</p><br>
<p>Candidates with 3 years Diploma in Anesthesia, 2 years post-graduation experience as Anesthesia Technologist</p><br>
<p>Candidates with 2 years diploma in Anesthesia Technology a minimum of 4 years’</p><br>
<p>experience post qualification as an anesthesia technologist.</p><br>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>Agility<br>Quality<br>Anesthesia Equipment Checkup L2<br>Leadership<br>Drug Distribution and Dispensing L2<br>Regulatory Compliance L2<br>Clinical Guidelines and Protocols L2<br>Preoperative Planning and Postoperative Care L2<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li>
<li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li>
<li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li>
<li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li>
<li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li>
<li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li>
<li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li>
<li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li>
<li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li>
<li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li>
<li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li>
<li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li>
<li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li>
<li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li>
<li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li>
<li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li>
<li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li>
<li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li>
<li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li>
<li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li>
<li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li>
<li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li>
<li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li>
<li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li>
<li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li>
<li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li>
<li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li>
<li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Collaborate & break silos<br>Execution & Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills
<br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><span><span>The Team Lead – Patient Experience will be responsible</span></span><span><span> for b</span></span><span><span>uilding and promoting the image of the Hospital. S/He will be responsible for extending premium hospitality and exquisite service to the patients/guests across all departments/units, while operating at the highest level of discretion and confidentiality. S/He will ensure and maintain all day-to-day activities of the Department, improve all operational processes, and monitor effectiveness for the Department.</span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p><span><span><span><span>Crafts a personalized, elevated patient/guest experience for patients/guests while always maintaining a positive and professional demeanor. </span></span></span></span></p><br>
<p><span><span><span><span><span><span>Builds patient/guest loyalty utilizing luxury standards that foster an exclusive patient relationship and commitment to service excellence. </span></span></span></span></span></span></p><br>
<p><span><span><span><span>Coordinates with the Director on patient expectations and patient category type.</span></span></span></span></p><br>
<p><span><span><span><span>Provides mentorship and guidance to his/her team towards consistently delivering an elevated patient/guest experience, aligned to the Hospital brand standards.</span></span></span></span></p><br>
<p><span><span><span><span>Handles and coordinates all aspects of a patient journey.</span></span></span></span></p><br>
<p><span><span><span><span><span><span>Leads daily operational and logistical needs and guides overall efficiency in support of the strategic initiatives of the Department. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Ensures flawless technological solutions for patients/guests. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Responds to special requests from patients/guests and provides prompt follow-up as needed to ensure needs are met with full satisfaction.</span></span></span></span></span></span></p><br>
<p><span><span><span><span>Takes corrective actions in situations requiring immediate intervention, including interpretation and administration of the facility’s policies and work rules. </span></span></span></span></p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><p><span><span><span><span><span><span>Acts as a coordinator between patient, doctor, and administration.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Explains services available and the need for the proper use of them.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Oversees non-clinical activities in Outpatient and Inpatient Departments.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Coordinates with the senior management in organizing any tours or visits.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Communicates pertinent information (verbal and/or electronic) in a timely manner to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Documents pertinent information, actions and decisions and communicates to the Director. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Supports clinical, operational and facility services throughout the entire Facility on a 24-hour basis. </span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Collaborates with the clinical and support staff to foster delivery of quality care.</span></span></span></span></span></span></p><br>
<p><span><span><span><span><span><span>Assists in evaluating and reassigning staff during crisis situations.</span></span></span></span></span></span></p><br>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><span><span><span><span>Strong Knowledge of the Healthcare industry.</span></span></span></span></p><br>
<p><span><span><span><span>Computer literacy, including the use of word processing and other software packages.</span></span></span></span></p><br>
<p><span><span><span><span>Genuine interest in working within a caring environment.</span></span></span></span></p><br>
<p><span><span><span><span>Team Player.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to communicate effectively at all levels. </span></span></span></span></p><br>
<p><span><span><span><span>High degree of self-organization.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to spot and solve problems, requiring effective decision-making skills.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to work long hours, often under pressure.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to multi-task in a fast-paced environment.</span></span></span></span></p><br>
<p><span><span><span><span>Self-driven with a strong ability to work with minimal supervision.</span></span></span></span></p><br>
<p><span><span><span><span>Ability to think critically and analyze infomration with efficient solution generating skills.</span></span></span></span></p><br>
<br><br><u><b>Job Experience</b></u>
<br><p><span><span>Minimum 5 years of experience</span></span><span><span> in a similar role in healthcare</span></span><span><span> (required). </span></span></p><br>
<p><span><span>Previous experience in Patient Care/Customer Care and Operations in a complex organization.</span></span></p><br>
<p><span><span>2-3 years of Supervisory experience. </span></span></p><br>
<p><span><span>Minimum 1 year of experience in GCC (required).</span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>