Area Manager Jobs in Libya
85 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Hiring Company</strong><p>Libya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:40 PM.</p><br></li><li><p><strong>Location:</strong>Tripoli.</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives.</p><br></li></ul><p>#LI-DNP</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall supervision of the Project Manager (PM) and direct supervision of the MRRM Senior Project Associate and DA National Officer (NO), the successful candidate will be responsible and accountable for assisting the MRRM / Senior Project Associate and National Officer on a wide-range of issues associated with development and implementation of the Direct Assistance/Migrant Resource and Response Mechanism (MRRM/DA) activities in Qatroun.</p><p>Act as the focal point to support the MRRM/DA Senior Project Associate in the coordination of the (mobile and non-mobile) teams' activities related to MRRM/DA in the Area of Responsibility (AOR) in addition to the administrative related issues. Support in monitoring the implementation of activities and ensuring the timely delivery of MRRM/DA services in the targeted locations in Qatroun. Monitor and verify the data collected related to migrants/beneficiaries' registration and profiling, services provided (including distribution of NFIs, food kits, Hygiene kits etc.) and ensure proper tracking and reporting on regular basis in coordination with the Information management (IM) assistant and the MRRM/DA Senior Project Associate. Support in the field activities reporting and send regular updates to the MRRM/DA Senior Project Associate and IM assistant as requested by the supervisor. In coordination with the MRRM/DA Senior Project Associate and the MRRM/DA communication and community engagement staff, support the dissemination of the information awareness raising activities. Support in the organization of community-based activities that promote to the Community Engagement and Two-Way Communications between migrants and host community. Support the coordination with the various IOM Units (Health, VHR, DTM, MHPSS, LMI and Protection and CT) working in Qatroun to ensure appropriate assistance to vulnerable migrants. Support the MRRM/DA Senior Project Associate and NO in the development of partnerships with local actors including local government actors, embassies and other UN and I/NGOs partners working in these locations to maintain proper coordination of the activities implemented and avoid any duplication and to facilitate any referrals for support. Support the MRRM/DA media and communication Assistant in preparing the visibility materials and collecting all the photos of relevant activities, including the interest stories and quotes from the beneficiaries and other stakeholders. Ensure proper monitoring of the staff's performance under his/her direct supervision and support in their training and capacity building as required. Assist in informal translation of project related documents (English and Arabic) and interpretation in and out the office. Ensure gender mainstreaming throughout activities, addressing protection, social, environmental and other relevant cross-cutting concerns Perform such other duties as may be assigned Project reporting MRRM/DA Senior Project Associate.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Key competencies</h2><p>The incumbent is expected to demonstrate the following values and competencies:</p><p>Values - all IOM/CTG staff members must abide by and demonstrate these three values:</p><ul><li>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</li><li>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><h2>Core Competencies behavioural indicators level 3</h2><ul><li>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</li><li>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators level 3</h2><ul><li>Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization s vision; assists others to realize and develop their potential.</li><li>Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.</li><li>Strategic thinking and vision: works strategically to realize the Organization s goals and communicates a clear strategic direction</li></ul><p>Team management there's a management responsibility in this role</p><p>Further information</p><p>Good knowledge of the broad range of migration related issues in Libya Creative and solution oriented. Knowledge of Microsoft office tools</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Overview of position Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally.</span></p><p>Role objectives Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on. Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities. When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time. Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time. Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions). Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies. Provide psychosocial support to the members of the migrant community Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,) Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach. Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level. Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly. Make necessary referral to other units, programs, and departments within IOM and to other stakeholders. Travel to any location as requested by the direct supervisor when/where necessary. Conduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities. Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner. Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents. Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary. Attend meetings both programmatic and Technical on regular basis. Submit weekly and monthly reports documents all activities and services provided. Undertake any other duty as may be assigned by the senior MHPSS assistant and PM Project reporting MHPSS Project Manager</p><p>Key competencies Values - all IOM staff members must abide by and demonstrate these three values: Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible. Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Core Competencies behavioural indicators level 3 Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate. Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work. Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way. Team management No team management responsibilities in this role Further information Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides. </p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure that a positive patient experience is well maintained in the area.</p><br>
<p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br>
<p>Interact directly with patients, families, visitors, and staff daily. </p><br>
<p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br>
<p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br>
<p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty </p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br>
<p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br>
<p>Assist the Director in establishing value generating business partnerships.</p><br>
<p>Oversee the day-to-day partner operations to ensure a fruitful partner experience </p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong Knowledge of the Healthcare industry</p><br>
<p>Ability to analyze data in an accurate and time-efficient manner</p><br>
<p>Understanding of confidentiality and safeguarding procedures</p><br>
<p>Excellent customer service and the ability to communicate efficiently</p><br>
<p>Interested in skills training and development</p><br>
<p>Good at problem-solving and multitasking </p><br>
<p>Professional, flexible, and positive</p><br>
<p>Willingness to work as part of a team</p><br>
<p>Ability to work autonomously</p><br>
<p>Ability to work to a very high standard</p><br>
<p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role </p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years of experience (required)</p><br>
<p>Experience work in healthcare facility (preferred)</p><br>
<p>Minimum 2 years in GCC (preferred) </p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS assistant, and Migration Health Division coordinator and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities under emergency response linked to Sudanese community in Libya as well as supporting the center-based and outreach. </p>
Role objectives<br><ul> <li> <p>Provide psychosocial support to the members of the migrant community enrolled in VHR program through providing scheduled activities in living spaces, holding support groups for identified target populations. </p> </li> <li> <p>Also supporting migrants living in the designated DCs, IDPs and host communities. Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks. </p> </li> <li> <p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities. Provide psychological First aid within search and rescue operations.</p> </li> <li> <p>Provide remote psychosocial support when needed. </p> </li> <li> <p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p> </li> <li> <p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p> </li> <li> <p> Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p> </li> <li> <p> Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p> When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p> Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p> Work on creating a system for proper documentation.</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p></li><li> </li> </ul> <div> <br> </div>
Project reporting<br><p>MHPSS Program Officer </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p> </li> </ul> <p>CORE COMPETENCIES - Behavioural indicators Level 2</p> <p> <br> </p> <ul> <li> <p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p> </li> <li> <p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p> </li> <li> <p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p> </li> <li> <p>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</p> </li> <li> <p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p> </li> </ul>
Team management<br><p>No team management responsibility for this role</p>
Further information<br><ul> <li> <p> <span>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level</span></p> </li> <li> <p>maintains confidentiality and discretion in appropriate areas of work</p> </li> <li> <p>Skilled at developing culturally relevant psychotherapeutic interventions</p> </li> <li> <p>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS Emergency Settings</p> </li> <li> <p>knowledgeable on the psychosocial impact of forced displacement.</p></li></ul></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Overview of position<br><p>Under the overall direct supervision of the Mental Health and Psychosocial Support Programme Manager and senior MHPSS capacity building assistant, and overall supervision of Deputy Chief of Mission, the successful candidates will be responsible and accountable for the direct implementation of the IOM MHPSS activities through providing direct services through group and individual modalities. In addition, providing support for capacity building efforts on MHPSS both internally and externally</p>
Role objectives<br><ul> <li> <p>Take lead in organizing and facilitating MHPSS Trainings and workshops, and developing the capacity of relevant MHPSS workers, national first responders, health workers, and active CSO members</p> </li> <li> <p>Work with management team and technical focal point in IOM MHPSS team to update, modify and create training content </p> </li> <li> <p>Support in providing capacity building for IOM teams to increase technical capacity and referral by other units. </p> </li> <li> <p>Support in organizing events and workshops in line with IOM Community Based Mental Health and Psychosocial Support Approach</p> </li> <li> <p>Support in drafting training letters, agendas, and preparing relevant documents in preparation for trainings, workshops, and events</p> </li> <li> <p>Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations</p> </li> <li> <p>Liaise closely and coordinate with the health, protection, and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops, trainings, and so on.</p> </li> <li> <p>Undertake all administrative and office related roles to ensuring the successful implementation of tasks and the project activities.</p> </li> <li> <p>When required, develop purchase Request Forms (PRFs) and Goods receipt note (GRNs), get necessary approval, and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p> </li> <li> <p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to be conducted in Tunis and Libya are being completed on time.</p> </li> <li> <p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p> </li> <li> <p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p> </li> <li> <p>Provide psychosocial support to the members of the migrant community</p> </li> <li> <p>Work on creating a system for proper documentation for trainings, and workshop reports (Invitation letters, concept notes, logistical notes, agenda, training report, etc.,)</p> </li> <li> <p>Provide the programme manager with timely and accurate information of delivered activities, reports, case notes, and referrals and in compliance with IOM reporting formats and timeframes</p> </li> <li> <p>Conduct psychosocial assessments with individuals and families to assess and review their main concerns, needs, and overall situations, and coordinate with other units , and take lead, during mapping and assessment visits for schools/urban locations</p> </li> <li> <p>Deliver individual and group counselling sessions to identified beneficiaries with mental health and psychosocial needs in line with IOM MHPSS community-based approach.</p> </li> <li> <p>Engage with community mobilizers, and community leaders to coordinate, organize, and promote MHPSS activities in the designated locations</p> </li> <li> <p>Participate in defining effective and culturally appropriate psychosocial approaches and interventions on the community level.</p> </li> <li> <p>Conduct visits to detention centers (DCs), disembarkation points, shelters, and urban locations to assess the needs of migrants, IDPs and host communities and provide assistance accordingly.</p> </li> <li> <p>Make necessary referral to other units, programs, and departments within IOM and to other stakeholders.</p> </li> <li> <p>Travel to any location as requested by the direct supervisor when/where necessary. </p> </li> <li> <p>c<span>onduct services mapping exercises in order to identify other units and stakeholders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</span></p> </li> <li> <p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p> </li> <li> <p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p> </li> <li> <p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilization and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p> </li> <li> <p>Attend meetings both programmatic and Technical on regular basis.</p> </li> <li> <p>Submit weekly and monthly reports documents all activities and services provided.</p> </li> <li> <p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM. </p> </li> </ul>
Project reporting<br><p>MHPSS Project Manager </p>
Key competencies<br><p>VALUES - All IOM staff members must abide by and demonstrate these five values:</p> <p> <br> </p> <ul> <li> <p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p> </li> <li> <p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p> </li> <li> <p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p> </li> <li> <p>Courage: Demonstrates willingness to take a stand on issues of importance.</p> </li> <li> <p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p></li></ul></div></section>
<p><strong>Role summary</strong><br>Run the daily floor operations of the restaurant, leading the service team to deliver a fast, warm, and consistent DipnDip guest experience while protecting brand standards, hygiene, and profitability.<br><strong>Reports to:</strong> Restaurant/Branch Manager</p><p><strong>Key responsibilities</strong></p><ul><li><p>Open and close the restaurant; oversee shift readiness, staffing levels, and section assignments</p></li><li><p>Lead, coach, and schedule waiters, hosts, and baristas; run daily briefings and monitor performance</p></li><li><p>Own the guest experience: greet and manage the room, handle complaints on the spot, monitor table turnaround and service timing</p></li><li><p>Coordinate between kitchen, dessert bar, and floor to keep order accuracy and ticket times on target</p></li><li><p>Enforce food safety, hygiene, and cleanliness standards across the dining area and service stations</p></li><li><p>Monitor stock of floor supplies, coordinate inventory needs, and control waste and breakages</p></li><li><p>Oversee cash handling, POS accuracy, end-of-shift reconciliation, and daily sales reporting</p></li><li><p>Ensure menu presentation, plating, and brand standards are consistently applied</p></li><li><p>Train new hires and support recruitment as the team grows</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p>2–3+ years in restaurant or café operations, at least 1 year in a supervisory role</p></li><li><p>Strong leadership and people skills; able to manage a team under pressure</p></li><li><p>Fluent Arabic; working English is a plus</p></li><li><p>Solid understanding of food safety and hygiene practices</p></li><li><p>Comfortable with POS systems and basic reporting</p></li><li><p>Flexible with evenings, weekends, and holidays</p></li><li><p>High school diploma minimum; hospitality qualification preferred</p></li></ul><p></p>
<p>The successful candidates will be responsible and accountable for the direct implementation of the MHPSS activities under emergency response linked to Sudanese community in Libya.</p><p>Provide psychosocial support to the members of the migrant community living in the designated DCs, IDPs and host communities.</p><p>Assess perceptions of MHPSS among beneficiaries, design appropriate key message, design suitable ways to share information, disseminate information to migrants through leaflets, media, social media, informal networks.</p><p>Conduct regular visits to detention centers (DCs) and urban locations in order to assess the needs of migrants, IDPs and host communities.</p><p>Provide psychological First aid within search and rescue operations.</p><p>Provide remote psychosocial support when needed.</p><p>Make necessary referral to other units, programs and departments within IOM and to other stakeholders.</p><p>Conduct a services mapping exercise in order to identify other units and stakeholders, migrant community mobilizers and leaders working to address the need of migrants in the relevant DCs and urban locations and needs of IDPs and hosting communities.</p><p>Liaise closely and coordinate with the health, protection and MRRM teams working in the area. This includes planning of the weekly visits, meetings, workshops trainings and so on.</p><p>Undertake all administrative and office related to ensuring the successful implementation of tasks and the project activities.</p><p>When required, develop purchase Request Forms (PRFs), get necessary approval and liaise with other unit/programs/departments within IOM to ensure that all travel and venue booking is completed in time.</p><p>Develop all necessary paperwork and get necessary approval liaising with other unit/programs/departments within IOM to ensure that all arrangements for trainings to conducted in Tunis and Libya are being completed on time.</p><p>Report any challenges and potentials hiccups in the process to the senior MHPSS assistant & Programme Manager in a timely manner.</p><p>Support the programme manager in identifying capacity building opportunities in Libya for Civil Society Organizations and Government counterparts, develop training materials and contribute to the delivery of trainings if required (translation or leading sessions).</p><p>Attend training sessions and document all process for processing approvals, authorizations maintaining up to date copies of all documents.</p><p>Work on creating a system for proper documentation.</p><p>Provide the programme manager with timely and accurate information of delivered activities and in compliance with IOM reporting formats and timeframes.</p><p>Liaise with other IOM units in particular Protection in addition to VHR, Health and Technical Cooperation, Community Stabilisation and MRRM to guarantee a holistic approach to responses, management of identified cases and referral when necessary.</p><p>Liaise with IOM partners, especially Civil Society Organizations and Government counterparts to ensure interventions are delivered in line with international guidelines and standards and IOM policies.</p><p>Travel to any location as requested by the direct supervisor when/where necessary.</p><p>Attend meetings both programmatic and technical on regular basis.</p><p>Liaise closely with the mental health professional to better follow up on cases.</p><p>Submit weekly and monthly reports documents all activities and services provided.</p><p>Undertake any other duty as may be assigned by the senior MHPSS assistant and PM.</p><p>Project reporting Senior MHPSS Assistant</p><p>Key competencies</p><p>Values - all IOM staff members must abide by and demonstrate these three values:</p><p>Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.</p><p>Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Core Competencies behavioural indicators level 3</p><p>Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: takes ownership for achieving the Organization s priorities and assumes responsibility for own action and delegated work.</p><p>Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.</p><p>Team management No managerial responsibility in this team</p><p>Further information</p><p>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work Skilled at developing culturally relevant psychotherapeutic interventions Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings knowledgeable on the psychosocial impact of forced displacement.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Effectively applies knowledge of mental health and psychosocial issues in execution of responsibilities at appropriate level maintains confidentiality and discretion in appropriate areas of work</li><li>Skilled at developing culturally relevant psychotherapeutic interventions</li><li>Demonstrated expertise and thorough knowledge on the practical application of the IASC Guidelines on MHPSS in Emergency Settings</li><li>Knowledgeable on the psychosocial impact of forced displacement.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're Hiring: Construction Manager | Libya</p><p><br></p><p>We are seeking an experienced Construction Manager (Lebanese Candidates) to join our team in Libya.</p><p><br></p><p>✅ Bachelor's Degree in Civil Engineering or a related field</p><p><br></p><p>✅ 8+ years of experience in construction management</p><p><br></p><p>✅ Strong leadership, project planning, and site management skills</p><p><br></p><p>✅ Experience managing construction projects, contractors, budgets, and schedules</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Civil Engineering or a related field</p><p>8+ years of experience in construction management</p><p>Strong leadership, project planning, and site management skills</p><p>Experience managing construction projects, contractors, budgets, and schedules</p><p></p></section>
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<p>We are Project Manager Office with a SPT Public Company for 30,000 m3/day Waste Water Treatment Plant Project. We need a experienced civil structural engineer for follow up the activities as per owner request and having correspondance ability and experience in need of daily correspondnce with contracter and owner according to the site conditions. Since it is a water structure,very sensitive for the insulation practice and leakage protection precautions.Candidates should have treatment plant construction experience min 10 years.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Experience ,min 10 years.</p><p>Min.intermediate level of English,spoken,writing.</p><p>Team player with strong communication skill.</p><p>Having real practice experience for coordination with mechanical equipment works and electrical works.</p><p><br></p></div>
<p><strong>Join Our Visionary Team as a Construction Manager in Benghazi, Libya!</strong></p><p>Are you a seasoned construction professional ready to lead groundbreaking projects in Benghazi? We are seeking a dynamic and results-driven <strong>Construction Manager</strong> to oversee all aspects of our on-site construction operations. This is an unparalleled opportunity to make a significant impact on critical infrastructure and development initiatives within the region.</p><ul><li><strong>Overview:</strong> As our Construction Manager, you will be the cornerstone of our on-site operations, ensuring projects are delivered safely, on time, and within budget. You will be instrumental in transforming designs into tangible structures, driving excellence at every stage.</li><li><strong>Responsibilities:</strong><ul><li><strong>Lead and inspire</strong> project teams, subcontractors, and vendors to achieve project objectives.</li><li><strong>Oversee all phases</strong> of construction projects, from initial planning and resource allocation to execution and completion.</li><li><strong>Ensure strict adherence</strong> to engineering plans, specifications, safety standards, and quality control protocols.</li><li><strong>Manage project budgets</strong>, schedules, and resource allocation to optimize efficiency and profitability.</li><li><strong>Implement robust risk management</strong> strategies to anticipate and mitigate potential challenges.</li><li><strong>Foster a collaborative and safe</strong> working environment on site in Benghazi.</li><li><strong>Act as the primary point of contact</strong> for all on-site matters, coordinating with stakeholders and resolving issues promptly.</li></ul></li><li><strong>Skills & Technologies:</strong> This role demands a strong command of <strong>Civil Engineering</strong> principles, extensive experience in <strong>Construction</strong> practices, and exceptional <strong>Project Management</strong> capabilities. Proficiency in relevant <strong>Engineering</strong> software and a deep understanding of site management best practices are essential.</li><li><strong>Growth Opportunities:</strong> We are committed to your professional development. This role offers significant opportunities for career advancement, leading larger and more complex projects, and shaping the future of our construction division in Libya.</li><li><strong>Team & Culture:</strong> You will join a highly collaborative and dedicated team that values innovation, integrity, and a commitment to excellence. We foster a supportive environment where your expertise is recognized and your contributions are celebrated.</li><li><strong>Impact:</strong> Your leadership will directly contribute to the successful delivery of vital projects that enhance the community and infrastructure of Benghazi, leaving a lasting legacy.</li></ul>
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About the Hiring Company:<p>Space Technology Solutions (STS) is a technology solutions provider based in Tripoli, Libya, focused on supporting the Libyan market with modern IT products, services, and infrastructure solutions. The company provides services such as digital archiving and works with clients across different sectors, including public and private organizations.</p><br>Your Mission as an Account Manager &amp; Pre-Sales Engineer:<p>Your mission is to maintain strong communication with the company’s vendors, partners, and customers while identifying and following new business opportunities.</p><br><p>You will stay updated on the company’s technology products and solutions, understand customer requirements, and recommend suitable IT solutions that support the sales process.</p><br><p>The role requires a combination of relationship management, opportunity follow-up, technical knowledge, and strong communication.</p><br>You Will Be Handling These Duties and Responsibilities as an Account Manager &amp; Pre-Sales Engineer:<ul><li><p>Maintain regular communication with assigned vendors, partners, and customer accounts.</p><br></li><li><p>Build and maintain professional relationships with vendor account managers and technical representatives.</p><br></li><li><p>Stay updated on vendor products, solutions, promotions, partner programs, and important technical developments.</p><br></li><li><p>Monitor customer requirements, tenders, requests for quotations, and potential projects.</p><br></li><li><p>Identify and follow new business opportunities related to the company’s portfolio.</p><br></li><li><p>Understand customer requirements and recommend suitable products and solutions.</p><br></li><li><p>Provide technical pre-sales support, including product selection, solution comparison, technical presentations, and proposal preparation.</p><br></li><li><p>Coordinate with vendors and internal technical teams when additional technical support is required.</p><br></li><li><p>Maintain accurate records of opportunities, communications, pending actions, and next steps.</p><br></li><li><p>Ensure that opportunities and partner requests are followed up consistently and within the required deadlines.</p><br></li></ul>Qualifications and Skills That Will Allow You to Thrive as an Account Manager &amp; Pre-Sales Engineer:<ul><li><p>Minimum of <strong>two years</strong> of relevant experience in account management, technical sales, pre-sales, system integration, or vendor management.</p><br></li><li><p>Good technical knowledge of IT infrastructure, networking, systems, security, backup, virtualization, hardware, and software solutions.</p><br></li><li><p>Familiarity with several technology brands, such as HP, Cisco Technologies and more.</p><br></li><li><p>Ability to understand customer requirements and recommend suitable products and solutions.</p><br></li><li><p>Strong communication, relationship-management, presentation, and follow-up skills.</p><br></li><li><p>Ability to manage several vendors, accounts, and opportunities at the same time.</p><br></li><li><p>Good organizational skills and attention to details.</p><br></li><li><p>Professional working proficiency in English.</p><br></li><li><p>Relevant vendor, technical, sales, or pre-sales certifications are an advantage.</p><br></li></ul>Additional Information<ul><li><p><strong>Working Days &amp; Hours: </strong>Saturday to Thursday (9:00 AM – 4:00 PM)</p><br></li><li><p><strong>Location: </strong>11 JuneTripoli, Libya.</p><br></li><li><p><strong>Benefits:</strong> Paid annual leave and overtime compensation. Sales incentives are open for discussion with highly qualified candidates.</p><br></li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Senior HSE Specialist Job Title: Senior HSE Specialist Location: Awjilah 103 Base, Libya Department: Health, Safety & Environment (HSE) Reports To: HSE Manager / Country Operations Manager The Senior HSE Specialist is responsible for supporting local management at Awjilah 103 Base in establishing, implementing, and continuously improving the Health, Safety, and Environment (HSE) culture. The role ensures compliance with company standards, Libyan regulatory requirements, and industry best practices while promoting a proactive and sustainable safety culture in a field-based environment.</p><p>Key Responsibilities</p><ul><li>Support implementation of the HSE Management System at Awjilah 103 Base</li><li>Ensure compliance with company standards and Libyan HSE regulations</li><li>Conduct HSE audits, inspections, and self-assessments</li><li>Identify risks and perform risk assessments (JSA, hazard analysis)</li><li>Develop and maintain HSE procedures, work instructions, and checklists</li><li>Advise management on corrective and preventive actions</li><li>Coordinate and deliver HSE training for employees and contractors</li><li>Promote HSE awareness and safety culture across the site</li><li>Participate in incident investigations and ensure follow-up actions</li><li>Monitor HSE performance and track key indicators (KPIs)</li><li>Review and maintain HSE data in systems (e.g., QUEST)</li><li>Analyze HSE trends and recommend improvement actions</li><li>Liaise with contractors, authorities, and regulatory agencies</li><li>Ensure contractor compliance with HSE requirements</li><li>Maintain up-to-date HSE documentation and records onsite</li><li>Participate in SET meetings and site safety reviews</li><li>Support continuous improvement of HSE programs and practices</li></ul><p>Skills & Competencies</p><ul><li>Strong leadership and influencing skills in field operations</li><li>Excellent communication and training capabilities</li><li>High level of risk awareness and problem-solving ability</li><li>Strong auditing and compliance management expertise</li><li>Ability to work under pressure in remote locations</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>HSE compliance and audit performance</li><li>Incident Frequency Rate (IFR) / Total Recordable Incident Rate (TRIR)</li><li>Closure rate of corrective actions</li><li>HSE training completion rates</li><li>Improvement in HSE trends and reporting accuracy</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications & Experience</h2><ul><li>Bachelor's degree in Engineering, Occupational Health & Safety, Environmental Science, or related field.</li><li>5 - 8+ years of HSE experience, preferably in oil & gas or field operations.</li><li>Strong knowledge of ISO 45001, ISO 14001, and industry HSE standards.</li><li>Experience working in remote or desert operational environments is highly desirable.</li></ul><p></p></section>
<p>We are looking for an experienced Project Manager to lead a large-scale 200-acre infrastructure project in Benghazi, Libya. This opportunity is ideal for Egypt-based Civil Engineers with extensive infrastructure experience who are ready to relocate and oversee project execution on-site. The successful candidate will be responsible for managing the project from construction through completion, ensuring quality, safety, timelines, and budget objectives are achieved while coordinating with multidisciplinary teams and stakeholders. Key Responsibilities Lead the execution of a large-scale infrastructure project from inception to completion. Manage day-to-day site operations and ensure project milestones are delivered on schedule. Review daily, weekly, and monthly progress reports. Oversee utility diversion activities and infrastructure construction works. Coordinate with consultants, contractors, subcontractors, and project stakeholders. Monitor project quality, safety, and compliance with engineering standards. Identify project risks and implement effective mitigation plans. Resolve technical and operational challenges efficiently. Ensure projects are delivered within scope, budget, and schedule. Provide leadership and mentorship to site teams with the potential to oversee multiple projects in the future.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Civil Engineering. Master s Degree in Civil Engineering is a plus. 15+ years of experience in infrastructure projects within engineering consultancy. Previous experience as a Resident Engineer or Project Manager. Strong hands-on experience managing large-scale infrastructure projects. Proven experience in utility diversion projects. PMP certification or equivalent is an advantage but not mandatory. Strong leadership, communication, and problem-solving skills. Willingness to relocate and reside full-time in Benghazi, Libya. (This role is not suitable for candidates seeking rotational or commuting arrangements.)</p>
<p>We are looking for an experienced Project Manager to lead a large-scale 200-acre infrastructure project in Benghazi, Libya. This opportunity is ideal for Egypt-based Civil Engineers with extensive infrastructure experience who are ready to relocate and oversee project execution on-site. The successful candidate will be responsible for managing the project from construction through completion, ensuring quality, safety, timelines, and budget objectives are achieved while coordinating with multidisciplinary teams and stakeholders.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Lead the execution of a large-scale infrastructure project from inception to completion.</li><li>Manage day-to-day site operations and ensure project milestones are delivered on schedule.</li><li>Review daily, weekly, and monthly progress reports.</li><li>Oversee utility diversion activities and infrastructure construction works.</li><li>Coordinate with consultants, contractors, subcontractors, and project stakeholders.</li><li>Monitor project quality, safety, and compliance with engineering standards.</li><li>Identify project risks and implement effective mitigation plans.</li><li>Resolve technical and operational challenges efficiently.</li><li>Ensure projects are delivered within scope, budget, and schedule.</li><li>Provide leadership and mentorship to site teams with the potential to oversee multiple projects in the future.</li></ul><p>Competitive Salary</p><p>Accommodation provided</p><p>Transportation provided</p><p>Two meals per day</p><p>Annual flight ticket</p><p>21 days paid annual leave (can be split into two periods)</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Civil Engineering.</li><li>Master s Degree in Civil Engineering is a plus.</li><li>15+ years of experience in infrastructure projects within engineering consultancy.</li><li>Previous experience as a Resident Engineer or Project Manager.</li><li>Strong hands-on experience managing large-scale infrastructure projects.</li><li>Proven experience in utility diversion projects.</li><li>PMP certification or equivalent is an advantage but not mandatory.</li><li>Strong leadership, communication, and problem-solving skills.</li><li>Willingness to relocate and reside full-time in Benghazi, Libya. (This role is not suitable for candidates seeking rotational or commuting arrangements.)</li></ul>
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<span>We are looking for an experienced Project Manager to lead a large-scale 200-acre infrastructure project in Benghazi, Libya.<br> This opportunity is ideal for Egypt-based Civil Engineers with extensive infrastructure experience who are ready to relocate and oversee project execution on-site.<br> The successful candidate will be responsible for managing the project from construction through completion, ensuring quality, safety, timelines, and budget objectives are achieved while coordinating with multidisciplinary teams and stakeholders.<br> Key Responsibilities * Lead the execution of a large-scale infrastructure project from inception to completion.<br> * Manage day-to-day site operations and ensure project milestones are delivered on schedule.<br> * Review daily, weekly, and monthly progress reports.<br> * Oversee utility diversion activities and infrastructure construction works.<br> * Coordinate with consultants, contractors, subcontractors, and project stakeholders.<br> * Monitor project quality, safety, and compliance with engineering standards.<br> * Identify project risks and implement effective mitigation plans.<br> * Resolve technical and operational challenges efficiently.<br> * Ensure projects are delivered within scope, budget, and schedule.<br> * Provide leadership and mentorship to site teams with the potential to oversee multiple projects in the future.<br> * Competitive Salary * Accommodation provided * Transportation provided * Two meals per day * Annual flight ticket * 21 days paid annual leave (can be split into two periods) * Bachelor’s Degree in Civil Engineering.<br> * Master’s Degree in Civil Engineering is a plus.<br> * 15+ years of experience in infrastructure projects within engineering consultancy.<br> * Previous experience as a Resident Engineer or Project Manager.<br> * Strong hands-on experience managing large-scale infrastructure projects.<br> * Proven experience in utility diversion projects.<br> * PMP certification or equivalent is an advantage but not mandatory.<br> * Strong leadership, communication, and problem-solving skills.<br> * Willingness to relocate and reside full-time in Benghazi, Libya.<br> (This role is not suitable for candidates seeking rotational or commuting arrangements.<br>)</span> </div>
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Result of Service<br>A 2026 United Nations Country Analysis for Libya, and its annexes (List of sources, SDG indicators data matrix, risk matrix, up-to-date list of relevant international treaties, conventions, and agreements that Libya has signed) are developed and endorsed<br> Work Location<br>Tripoli / Libya<br> Expected duration<br>4 Months<br> Duties and Responsibilities<br>The United Nations Country Analysis (UNCA), formerly Common Country Analysis (CCA), is a joint exercise of the UN development system that will provide a contextual, causal, and forward-looking reading of Libya to inform strategic choices, help accelerate progress toward development objectives, and guide the development of a new planning framework. The UNCA is a concise, systemic, and prescriptive document. The purpose of the 2026 Libya UNCA is to generate a high-quality, evidence-based, and forward-looking analytical product that will inform the strategic prioritization process for the next UNSDCF and assess the progress towards the SDGs. The UNCA will identify the structural drivers of Libya’s development and peacebuilding challenges, the groups most at risk of being left behind, key risks and weak signals, and the most relevant pathways for SDG acceleration. The UNCA will also strengthen the UNCT’s collective analytical function by creating a shared evidence base, supporting strategic positioning, informing advocacy, partnerships, and decision-making, and enabling more agile programming in a complex and rapidly changing country context. The 2026 Libya UNCA will aim to: 1. Provide an integrated analysis of Libya’s governance, economic, social, environmental, humanitarian, human rights, political, peace, and security context, with attention to regional and transboundary dynamics. 2. Assess Libya’s progress, gaps, and bottlenecks in relation to the SDGs, the 2030 Agenda, and relevant international commitments. 3. Identify the structural and root causes of fragility, exclusion, vulnerability, institutional fragmentation, and uneven development outcomes. 4. Apply a Leave No One Behind lens to analyze the situation of women and girls, children and youth, older persons, persons with disabilities, migrants, refugees, asylum-seekers, IDPs, returnees, minority groups, and conflict-affected communities. 5. Analyze Libya’s financing landscape for sustainable development, including public finance, domestic resource mobilization, international financing, private finance, illicit financial flows, subsidies, oil revenue governance, and opportunities for innovative SDG financing. 6. Identify emerging risks and weak signals that may affect Libya’s development trajectory and the UN’s strategic engagement. 7. Define a concise set of SDG acceleration pathways and strategic implications for the next UNSDCF. In reference to the roadmap for the development of the new UN planning framework starting from 2028, the Resident Coordinator’s Office (RCO) in Libya is hiring an International Individual Contractor to assist, together with the RCO Economist, the UNCT Analytical Team in the development of the new United Nations Country Analysis. The Individual Contractor will perform the responsibilities presented below. The consultant will report to the Head of Office, with day-to-day coordination with the RCO Economist. Duties and Responsibilities 1. Data consolidation and analysis: The UNCA will be informed by a number of existing assessments across sectors by multiple stakeholders in the country. The consultant should consolidate data and analysis produced by the Analytical Team to produce a comprehensive and conflict-sensitive UNCA that captures changing context, development trends, and SDG progress in Libya. All findings should be supported with evidence. The consultant will support the Analytical Team and the RCO Economist in triangulation to ensure that the information and data collected are valid. 2. Support foresight exercise: preparation of a report on the results of the foresight and/or system analysis exercise. The report should present the methodology used, summarize the main findings, highlight key emerging issues and signals, and identify their implications for the country analysis and broader system thinking and foresight exercise. 3. Drafting and Editing: With inputs from and in coordination with the UN Analytical Team and the RCO Economist, who will produce the first draft of each chapter, the consultant should edit, consolidate, and finalize the UNCA. 4. Stakeholder participation and validation: The development of the UNCA will be conducted in a participatory manner, ensuring the involvement of key stakeholders (e.g. government, IFIs, civil society, including women, youth an PwD groups, and those representing the most marginalized, private sectors, and the UN's regional offices) throughout the process. To facilitate inclusive consultations, including on the normative agenda, the consultant should coordinate closely with the Analytical Team and the RCO Economist.<br> Qualifications/special skills<br>A master’s degree in development studies, economics, political economy, public policy, international relations, social sciences, public administration, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. A PhD in the same area is desirable. A minimum of 10 years of progressively responsible professional experience in sustainable development analysis, strategic planning, policy analysis, country assessments, UN programming or related fields is required. Required experience includes: · Proven experience drafting or supporting Common Country Analyses, United Nations Country Analyses, UNSDCFs, strategic assessments, country diagnostics or similar analytical products is required. · Demonstrated ability to apply systems thinking, causal analysis, economy analysis, multidimensional risk analysis and/or foresight approaches is required. · Strong knowledge of the 2030 Agenda, SDGs, UN reform, and UN programming principles. is required. · Experience working in conflict-affected, fragile, transition or complex political settings is required. · Excellent analytical writing skills and ability to synthesize complex material into concise strategic products is required. · Experience with data analysis, SDG indicator mapping, evidence matrices and data visualization is desirable. · Knowledge of Libya or the MENA region is highly desirable. · Prior experience with the United Nations or international organizations is desirable. · Experience with data analysis, SDG indicator mapping, evidence matrices and data visualization is desirable. · Knowledge of Libya or the MENA region is highly desirable. · Prior experience with the United Nations or international organizations is desirable.<br> Languages<br>Fluent written and spoken English required. Excellent command of Arabic (spoken and written) is desired.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p>Addressing the issue of missing persons at a national level and uncovering the truth about the fate of the missing through a fair, transparent, and scientific truth-seeking process is of paramount importance for national reconciliation. The Transitional Justice (TJ) process is still not fully installed, thousands of families, until now, do not know what happened to their loved ones. Families of the missing, civil society actors, and human rights defenders advocating for truth and justice often face intimidation and reprisals, while accountability mechanisms remain weak. Inclusive advocacy and capacity building are required to search for all missing persons, while considering their families' social, psychological, financial, and legal needs. The project Addressing the issue of missing persons through supporting meaningful victim participation and building responsive justice and security sector institutions (hereafter: Missing Persons project ), implemented in partnership between UNSMIL and Our client and funded by the Netherlands' Ministry of Foreign Affairs, was developed based on a preliminary situation analysis and needs assessment to better understand the concerns and demands of families, which revealed a widespread lack of awareness of rights, entitlements, and available services among them, as well as limited access to trusted legal assistance and mental health support (MHPSS). Women, in particular, are disproportionately affected due to socio-economic vulnerability, social stigma surrounding MHPSS, and the absence of effective witness and victim protection laws in Libya. To address this service gap, pilot community-based referral mechanisms (referred to under the project as One-Stop-Shop services) will be operationalized in Tarhuna and Tawergha to provide coordinated access to legal aid, forensic follow-up, administrative assistance, and psychosocial support. The OSS model will function as a trusted community entry point and referral mechanism linking families to relevant authorities and service providers, contributing to the right to truth, justice and reparations. On this basis, Our client will select qualified experts in both localities to oversee the referral system. The two national consultants, one in each city, will serve as the first point of contact between beneficiaries and service providers in their respective communities. The consultants will support intake, referral, case coordination, outreach, and accompaniment of families accessing legal and psychosocial services. The objective of the assignment is to facilitate safe, confidential, and victim-centred access to legal aid and psychosocial support services for families of missing persons in Tawergha through community-based referral and coordination mechanisms. Under the supervision of our clientRule of Law Project Manager, the Transitional Justice Specialist, and in close collaboration with UNSMIL Human Rights team, the Contractor will support the operationalization of a referral system providing legal aid and MHPSS services to families of missing persons in Tawergha. The consultant will serve as the community-based referral focal point and facilitator between beneficiaries and designated service providers. Role objectives Under the supervision of Our client, the consultant will undertake the following tasks: A. Beneficiary Intake and Referral Support Serve as the primary community focal point for beneficiaries accessing the referral mechanism; Conduct intake meetings with families of missing persons in a confidential and victim-centred manner; Assist beneficiaries in completing complaint, intake, consent, and referral forms; Identify legal, psychosocial, protection, and administrative needs of beneficiaries; Conduct preliminary risk and vulnerability assessments and identify urgent protection concerns; Refer beneficiaries to designated lawyers and MHPSS providers in accordance with agreed referral procedures ( SoPs); Ensure regular referral follow-up with beneficiaries and service providers regarding ongoing referrals; Maintain anonymized referral tracking records for monitoring purposes. The consultant shall support referral follow-up and coordination only and shall not provide legal advice, psychosocial counselling, forensic services, or case management. B. Coordination with Lawyers and MHPSS Providers Coordinate appointments and meetings between beneficiaries and legal/MHPSS service providers; Facilitate visits and missions of lawyers, MHPSS experts, and project teams to Tawergha; Support logistical and community coordination for legal awareness sessions, consultations, and outreach activities; Ensure timely communication between beneficiaries, lawyers, MHPSS providers, and our client; Flag urgent or sensitive cases requiring immediate attention. C. Community Outreach and Awareness Support a localized awareness campaign to inform families about available support services and referral pathways; Support awareness-raising activities related to legal rights, available services, and access procedures; Facilitate community meetings and engagement sessions with families, our client and local stakeholders; Support dissemination of communication and awareness materials developed under the project. D. </p><p><strong>Desired Candidate Profile</strong></p><p>Experience working with conflict-affected communities and vulnerable groups Demonstrated professional presence, trusted community relationships, and established access within Tawergha (depending on the duty station) are essential requirements. Applicants must provide evidence of previous work with families of missing persons, victims of conflict, local civil society organisations, community leaders or other relevant local actors in the target area; Experience facilitating confidential referrals, accompanying beneficiaries through legal or psychosocial services, and maintaining trust with vulnerable communities; Previous experience working with the United Nations, international organizations, or donor-funded programmes is an asset. Applicants must demonstrate previous field-based experience in Tawergha, or substantial operational experience with communities from the city. The consultant shall strictly adhere to confidentiality, informed consent, victim-centred, and do-no-harm principles. Personal information collected through the referral mechanism shall only be shared with designated service providers and authorized project personnel on a need-to-know basis and in accordance with applicable data protection protocols. No personal identifying information shall be included in reports submitted to our client unless explicitly authorized.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Hiring Company</strong><p>The hiring company stands at the forefront of Libya’s automotive sector, delivering world-class customer care, engineering excellence, and a commitment to quality service. The workplace is built around professionalism, innovation, and teamwork. It value individuals who bring integrity, energy, and a customer-first mindset to every interaction.</p><br><strong>Your Mission as anAdmin Coordinator</strong><p>You will be the crucial link between customers and our after-sales service team. Your mission is to ensure every customer receives a premium service experience from check-in to vehicle delivery, while also maintaining smooth administrative workflows within the service department.</p><br><strong>You will be handling these duties and responsibilities as anAdmin Coordinator</strong><ul><li><p>Create and manage Direct Sales Orders by converting sales quotes into tickets and sales orders, ensuring accurate and timely delivery of products and services.</p><br></li><li><p>Greet and receive customers at the car reception area.</p><br></li><li><p>Schedule service appointments and accurately document vehicle issues.</p><br></li><li><p>Coordinate between customers and technicians to communicate service updates.</p><br></li><li><p>Maintain daily reports and administrative records.</p><br></li><li><p>Ensure smooth office operations related to after-sales and service department tasks.</p><br></li><li><p>Uphold service quality standards in alignment with Volkswagen procedures.</p><br></li><li><p>Support the Service and After Sales Manager in daily activities.</p><br></li></ul><strong>Qualifications and Skills that will allow you to thrive as anAdmin Coordinator</strong><ul><li><p>Excellent communication skills, both written and verbal, for effective collaboration with teams.</p><br></li><li><p><strong>Customer</strong> <strong>service-oriented </strong>mindset, with a focus on supporting field operations and client satisfaction.</p><br></li><li><p>Proficient in <strong>English</strong>.</p><br></li><li><p>General <strong>knowledge about the automotive sector</strong> is preferred.</p><br></li><li><p>Experience in administrative or service-related roles is a plus.</p><br></li></ul><strong>Additional Information</strong><ul><li><p><strong>Working Days &amp; Hours:</strong>Saturday to Thursday, 8:30 AM – 4:30 PM.</p><br></li><li><p><strong>Location:</strong>Tajoura (البيفي).</p><br></li><li><p><strong>Additional Benefits:</strong>Performance-based Incentives, Bi-annual bonuses.</p><br></li></ul><p>#LI-DNP</p><br> </div>