Job Description

Roles & Responsibilities

Overview of position

Established in 1951, Our client is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non- governmental partners. Our client is dedicated to promoting humane and orderly migration for the benefit of all.

1. Protection monitoring: Coordinate and implement protection analysis activities, conduct monitoring visits to detention centers, gathering points, and disembarkation sites, and prepare assessment reports.

2. Field support: Provide logistical and administrative support for field visits, coordination meetings, and follow-up actions; ensure accurate data collection using available tools.

3. Community engagement: Provide support for AAP-related events, campaigns, training, consultations, and promote engagement to community meetings, focus groups, and/or outreach activities.

4. Beneficiary support: Provide information on available services and refer beneficiaries to appropriate IOM units or partner organizations.

5. Partner communication: Communicate with internal and external partners on protection monitoring activities and contribute to overall project monitoring and reporting.

6. AAP awareness: Support efforts to ensure clear understanding of AAP concepts, principles, and mechanisms among migrants, communities, and stakeholders.

7. Feedback management: Record, categorize, and update feedback in the AAP database confidentially, ensuring timely referral, follow up, and systematic collection from suggestion boxes and offline channels.

8. Reporting duties: Ensure timely and complete reporting of all activities on a timely manner.

9. Perform other duties as assigned.

Senior Protection Associate (Protection Monitoring & Analysis)

VALUES - All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

• Courage: Demonstrates willingness to take a stand on issues of importance.

• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

CORE COMPETENCIES - Behavioural indicators Level 2

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.

• Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.

• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

No team management responsibility for this role

• Effective organizational skills and ability to establish priorities and plans, ability to work under pressure and cope with deadlines;

• Good knowledge of MS Office applications .e.g. Excel, Word, Outlook, etc.

• Protection analysis skills, to review information, identify patterns, and turn findings into clear assessment reports.

• Good written and spoken communications skills, good interpersonal skills, ability to work in a multi-cultural environment;

• Engagement and coordination skills, to explain AAP concepts clearly, speak with communities respectfully, and coordinate with partners.