Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We’ve evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience™ from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on service and expertise with best-in-class tools and automation to deliver technology when and how our customers need it.

We are seeking a highly experienced engineer with deep expertise in Open Stack to join our Private Cloud Professional Services team. This role will support a long-term, high-value Professional Services engagement by managing and optimizing a production-grade Open Stack private cloud environment. The ideal candidate will possess strong Linux administration skills, proficiency in infrastructure automation, and a proven ability to operate in compliance-driven, high-security environments. This position requires close collaboration with cross-functional teams to ensure stability, performance, and continuous improvement of critical cloud infrastructure for our customer.

You will be expected to take the initiative and advise on potential pitfalls that a customer may encounter, and suggest alternatives which may better serve the stability and security of the customer's solution.

This role will be permanently on-site in Riyadh, KSA.

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Responsibilities:

Open Stack Deployment and Management:

Supporting, deploying, and managing Open Stack-based private cloud infrastructure Configuring and maintaining Open Stack services such as Nova, Neutron, Cinder, and Keystone Knowledge of Canonical Open Stack, Juju, and Lxd containers Good to have an understanding of advanced Open Stack services Octavia, Designate, Masakari etc Knowledge of Storage solutions such as Ceph


Kubernetes Orchestration:

Implementing and managing Kubernetes clusters for container orchestration Deploying and maintaining applications within Kubernetes environments Knowledge of Charmed Kubernetes


Integration and Automation:

Integrating Open Stack and Kubernetes technologies for seamless operation Developing automation scripts and tools for provisioning, monitoring, and scaling cloud resources


Performance Monitoring and Optimization:

Monitoring system performance and optimising configurations for maximum efficiency Troubleshooting and resolving issues related to Open Stack and Kubernetes environments Troubleshooting skills with respect SDN OVN networking, performance benchmarking with respect to CPU and disk utilization Knowledge on Elastic search, Logstash, Kibana monitoring stacks


Security and Compliance:

Implementing security best practices and ensuring compliance within Open Stack and Kubernetes setups Managing access controls, authentication, and authorization mechanisms Good to have knowledge on CIS benchmarking


Documentation and Reporting:

Creating and maintaining technical documentation, including system configurations and operational procedures Generating regular reports on system performance, capacity, and utilization


Collaboration and Support:

Collaborating with cross-functional teams to integrate Open Stack and Kubernetes solutions with existing systems Providing technical support and assistance to resolve issues related to cloud and container environments


Requirements

Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience) Strong experience in Linux system administration and with scripting languages (e.g., Python, Bash) for automation and management tasks Hands-on experience with Open Stack deployment, configuration, and management Knowledge of Software Defined Storage systems such as Ceph Knowledge of cloud-native principles Excellent troubleshooting, problem-solving, and communication skills Prior experience in a customer-facing support role Relevant certifications such as Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Certified Open Stack Administrator (COA)


Additional Skills (Optional)

Familiarity with other cloud platforms like VMWare, AWS, Azure, or GCPExperience with software-defined networking (SDN) solutions in cloud environments Knowledge of infrastructure as code (IaC) tools like Terraform or Ansible for provisioning and configuration management


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.