Job Opportunity: Customer Support Engineer (Online Support from office)
Location: Amman, Jordan.
Type: Full-time, On-site.
About the Role:
Falcons Soft - الصقور للبرمجيات is seeking a Customer Support Engineer to join our team in Amman. This position requires a tech-savvy individual passionate about troubleshooting technical issues and providing exceptional customer support remotely from the office.
Key Responsibilities:
• Troubleshoot and resolve technical issues effectively and efficiently.
• Provide exceptional customer support and ensure client satisfaction.
• Communicate with customers to identify problems and deliver solutions promptly.
Key Skills & Qualifications:
• Proficiency in Customer Support and Technical Support.
• Strong troubleshooting expertise.
• Excellent communication skills.
• Previous experience in a similar role is a plus.
• Ability to thrive in a fast-paced environment.
• Bachelor’s degree in Computer Science or a related IT field.
How to Apply:
Send your CV to [Click to show email]
Good luck! We look forward to welcoming you to the Falcons Soft team.