About the Hiring CompanyLibya Motors – official dealer of Volkswagen – stands at the forefront of Libya’s automotive sector, delivering world-class customer care, German engineering excellence, and a commitment to quality service. Our workplace is built around professionalism, innovation, and teamwork. We value individuals who bring integrity, energy, and a customer-first mindset to every interaction
Your Mission as an IT Support TechnicianAs an IT Support Technician, your mission is to ensure smooth technical operations across both our field base and office locations. You will be the primary point of contact for all tech-related inquiries, helping to resolve issues with both hardware and software, to keep our team running effectively.
You will be handling these duties and responsibilities as anIT Support TechnicianProvide frontline IT support to all staff, addressing both hardware and software issues
Assist in setting up, configuring, and maintaining IT equipment for field and office teams
Conduct regular system checks and updates to optimize performance and prevent disruptions
Troubleshoot network connectivity issues in collaboration with our network team
Perform scheduled maintenance on field-based systems to ensure reliability during operations
Support end-users in understanding and utilizing various software and tools
Document issues, solutions, and frequently asked questions to improve response times
Qualifications and Skills that will allow you to thrive as anIT Support TechnicianBachelor’s degree in Information Technology, Electrical Engineering,Computer Science, or a related field
Familiarity with both hardware and software troubleshooting; experience with network troubleshooting is a plus
Strong problem-solving skills and attention to detail
Willingness to work in a rotational schedule, adapting to both field and office environments
Excellent communication skills in English, essential for remote and on-site support
A proactive, team-oriented attitude with the ability to adapt to a fast-paced environment
Additional InformationWorking Days & Hours: Saturday to Thursday, 8:30 AM – 4:40 PM.
Location: Tripoli.
Additional Benefits: Performance-based Incentives.
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