• Develop overall Sales & Marketing strategy for several industries & ensure the development of supporting strategies by the LOB.


• Develop the annual business plan budget and targets for the assigned sectors.


• Ensure feed into annual country plans


• Identify new potential opportunities for existing products in the assigned sectors.


• Ensure the implementation & development of strong account management in the different accounts.


• Ensure the ongoing maintenance & development of Industry knowledge by supporting & contributing to virtual industry Special Interest Groups (SIGs).


• Ensure appropriate marketing & pricing strategies are developed by account.


• Coordinate -with presales teams- awareness programs to ensure that the technical knowledge is maintained, and the account managers are aware of any new offerings.


• Work with subordinates to empower KM.


• Report to the direct manager weekly the scope 


• Maximize and monitor overall industries’ sales forecasts against budgets, success of bids, customer satisfaction etc.


• Maximize penetration of portfolio in the different accounts in the industry.


• Look for opportunities to cross-sell and introduce new products & additional Solutions in Oil & Gas sector in addition to contracting sector


• Proactively ensure that strong credible clients’ relationships are developed and maintained.


• Ensure and build customer satisfaction - ultimate escalation point for any Account customer complaints issues


• Work with appropriate Head of Projects and COM to ensure customer excellence through:

1. Monitoring Project status;


2. Monitoring change requests;


3. Monitoring & supporting bids.

• Monitor overall competitive situation, opportunities and threats in the industry.


• Capture knowledge on account (from project teams and other sources)

1. Loss/success reviews;


2. Current business partners;


3. Client processes & timetables;


4. Client buying patterns.


5. Client strategy, business directions, and markets.

• Manage customers and their complaints for the existing projects


• Provide feedback to project teams working in the Account.

Skills

• Excellent sales, marketing & technical skills


• Excellent people management skills


• Excellent communication, presentation & interpersonal skills


• Excellent relationship building with all the business stakeholders (management, subordinates, customers, partners, and distributors).


• V. Good command of English