Responsibilities
· Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
· Check computer hardware (HDD, mousses, keyboards etc.) to ensure functionality
· Install and configure appropriate software and functions according to specifications
· Develop and maintain local networks in ways that optimize performance
· Ensure security and privacy of networks and computer systems
· Provide orientation and guidance to users on how to operate new software and computer equipment
· Organize and schedule upgrades and maintenance without deterring others from completing their work
· Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
· Maintain records/logs of repairs and fixes and maintenance schedule
· Identify computer or network equipment shortages and place orders
Requirements
· Proven experience as IT Technician or relevant position
· Excellent diagnostic and problem solving skills
· Excellent communication ability
· Outstanding organizational and time-management skills
· In depth understanding of diverse computer systems and networks
· Good knowledge of internet security and data privacy principles
· Degree in Computer Science, engineering or relevant field
· Certification as IT Technician will be an advantage (e.g. CompTIA A+,CCNA, Microsoft Certified IT Professional)