As a Restaurant Line Manager, you will play a crucial role in the day-to-day operations of our restaurant. You will be responsible for overseeing both the front-of-house (FOH) and back-of-house (BOH) staff during your shift, ensuring a smooth dining experience for our guests and efficient operations in the kitchen.

Responsibilities:

• Lead by Example: Motivate, coach, and develop your team members to deliver exceptional customer service that upholds our restaurant's standards.
• Operational Excellence: Oversee all aspects of restaurant operations during your shift, including seating guests, managing wait times, ensuring food and beverage orders are accurate and delivered promptly, and resolving any guest concerns.
• Communication is Key: Maintain clear and consistent communication with both front and back-of-house staff, ensuring everyone is on the same page and working together seamlessly.
• Teamwork Makes the Dream Work: Collaborate effectively with the kitchen staff to ensure timely and accurate order fulfillment.
• Safety First: Adhere to all health and safety regulations to maintain a clean and safe environment for both staff and guests.
• Problem-Solving Pro: Address customer concerns promptly, professionally, and efficiently, finding solutions to ensure guest satisfaction.
• Open to Learning: Stay updated on restaurant policies, procedures, and menus, and readily adapt to changing demands.pen_spark

Skills

• Strong communication, interpersonal, and organizational skills.
• Ability to work effectively under pressure and prioritize tasks in a fast-paced environment.
• Excellent customer service skills with a focus on guest satisfaction.
• Proficient in basic math and cash handling.
• A positive attitude, a willingness to learn, and a passion for the restaurant industry.pen_spark