Job Description
Job Title: Customer Support - French Bilingual
Job Summary:
We are seeking a highly skilled and motivated Customer Support Representative (French Speaker) to join our team. The successful candidate will be responsible for:
- Respond to customer queries in a timely and accurate way, via phone, email or chat.
- Identify customer needs and help customers use specific features.
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints on social media and reach out to provide assistance
Interested candidates can share updated resume or CV on this number: +91 9701671167
6 months of experience in Customer Service Field.Proficiency Level B2 and above French and English level.Should be flexible with 24-7 rotating shifts.Work on site - Maadi Technology Park.No Transportation. Transportation allowance provided instead.