We are seeking an experienced Head - Digital to lead the organization's digital transformation agenda, oversee critical digital platforms, and drive the delivery of innovative technology solutions aligned with strategic objectives.
Key Responsibilities Define and execute the organization's digital strategy and roadmap. Lead the development, enhancement, and governance of digital platforms, CRM systems, dashboards, and digital tools. Drive digital transformation initiatives, ensuring seamless user experiences and operational efficiency. Manage digital projects, vendors, budgets, performance metrics, and delivery timelines. Partner with senior stakeholders to identify opportunities for innovation and continuous improvement. Lead and develop a high-performing digital team. Establish digital governance frameworks, delivery standards, and reporting mechanisms. Monitor project delivery, KPIs, risks, budgets, and resource utilization. Lead platform enhancement initiatives, release management, testing, and quality assurance processes. Provide regular updates and insights to senior leadership.
Requirements Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field. Master's degree is desirable Minimum 10 years of experience in digital transformation, digital platforms, or technology-driven initiatives. Minimum 3 years of supervisory experience Proven experience leading digital teams and managing external technology vendors. Strong knowledge of digital platforms, CRM systems, data analytics, UX/UI principles, and digital product development. Excellent leadership, stakeholder management, project management, and communication skills. Fluent in English; Arabis is an advantage