The Role We are hiring an operations leader to take full ownership of an international residential portfolio. You will combine hands-on property and asset oversight with the leadership skills to build and manage high-performing teams across multiple locations.
What You Will Own People: Direct leadership of all on-site staff across locations. Full accountability for scheduling, performance management, and all employment decisions. You set the service standard and ensure it is consistent everywhere. Property and Assets: Oversight of maintenance, repairs, and asset lifecycle management across international jurisdictions. You build the operating manuals and standardized procedures that make the operation scalable. Vendors and Budgets: Single point of accountability for external service providers, contract negotiations, and cost control.
What You Bring Five or more years in private residential management, luxury hospitality operations, or a comparable high-service environment. Experience leading and developing teams of ten or more. Direct accountability for people operations, including scheduling, performance management, and employment decisions. Working fluently with AI tools in a professional setting. Oversight of multiple properties across more than one country. Experience working with or supporting high-net-worth principals. Track record of building operational systems from scratch. Strong vendor management and budget discipline. Fluent in English. Additional languages are a plus.
Preferred Formal credentials in hospitality or residential management from a recognised institution. Experience in onboarding new properties into an established operational framework. Familiarity with property automation and smart home technology.